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Total 816 Customer Service jobs

Job Brief:This position will be part of Customer Service which handle inquiries from both Singapore sellers and buyers via various channels. The role reports directl...
Kuala Lumpur, MY
· 8 hours ago
·
· Junior Executive level
Job Brief:This position will be part of Customer Service which handle inquiries from both Singapore sellers and buyers via various channels. The role reports directl...
Kuala Lumpur, MY
· 8 hours ago
·
· Junior Executive level

Perks & Benefits

  • Employee equity
  • Commission and bonus
  • Central location
  • Casual dress code
  • Regular team activities
  • Medical insurance
  • Personal leave
  • Open culture
  • Personal development opportunities
Malacca, MY
· 9 hours ago
·
· Junior Executive level
· in the Telecommunication industry

Perks & Benefits

  • Nearby public transport
  • Casual dress code
  • Personal development opportunities
  • Convenient, easy and free parking within office building
  • Trainings provided
Shah Alam, MY
· 13 hours ago
·
· Senior Executive level
· in the Automobile / Vehicle industry

Perks & Benefits

  • Nearby public transport
  • Casual dress code
  • Personal development opportunities
  • Convenient, easy and free parking within office building
  • Trainings provided
Shah Alam, MY
· 13 hours ago
·
· Senior Executive level
· in the Automobile / Vehicle industry

Perks & Benefits

  • Commission and bonus
  • Personal leave
  • Open culture
Bangi, MY
· 14 hours ago
·
· Manager level
· in the Retail / Merchandise industry
Summary:The Real Time Analyst/WFM is responsible for managing and ensuring that the service level agreements for various programs are met. This position is an extern...
Kuala Lumpur, MY
· 15 hours ago
·
· Junior Executive level

Requirements

  • Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Computer Science/Information Technology, Business Studies/Administration/Management, Marketing, Advertising/Media, Mass Communications or equivalent.
  • Proven customer support experience or experience as a Customer Service Representative.
  • At least 1 Year(s) of working experience in the related field is required for this position.
  • Strong phone contact handling skills and active listening.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Ability to work within stipulated deadline and is meticulous in work.
  • Able to work in a fast-paced environment.
Kuala Lumpur, MY
· 1 day ago
·
· Junior Executive level
· in the Consumer Products / FMCG industry

Customer Service Agent - Nov '21 Intake

Job Brief:This position will be part of Customer Service which handle inquiries from both Singapore sellers and buyers via various channels. The role reports directl...
Kuala Lumpur, MY
· 8 hours ago
·
· Junior Executive level

Customer Service Agent - Dec '21 Intake

Job Brief:This position will be part of Customer Service which handle inquiries from both Singapore sellers and buyers via various channels. The role reports directl...
Kuala Lumpur, MY
· 8 hours ago
·
· Junior Executive level

Customer Care Officer - Livebot

Perks & Benefits

  • Employee equity
  • Commission and bonus
  • Central location
  • Casual dress code
  • Regular team activities
  • Medical insurance
  • Personal leave
  • Open culture
  • Personal development opportunities
Malacca, MY
· 9 hours ago
·
· Junior Executive level
· in the Telecommunication industry

Customer Service Executive

Perks & Benefits

  • Nearby public transport
  • Casual dress code
  • Personal development opportunities
  • Convenient, easy and free parking within office building
  • Trainings provided
Shah Alam, MY
· 13 hours ago
·
· Senior Executive level
· in the Automobile / Vehicle industry

SOC Call Centre Executives

Perks & Benefits

  • Nearby public transport
  • Casual dress code
  • Personal development opportunities
  • Convenient, easy and free parking within office building
  • Trainings provided
Shah Alam, MY
· 13 hours ago
·
· Senior Executive level
· in the Automobile / Vehicle industry

Branch Manager (Various Locations)

Perks & Benefits

  • Commission and bonus
  • Personal leave
  • Open culture
Bangi, MY
· 14 hours ago
·
· Manager level
· in the Retail / Merchandise industry

Real Time Analyst

Summary:The Real Time Analyst/WFM is responsible for managing and ensuring that the service level agreements for various programs are met. This position is an extern...
Kuala Lumpur, MY
· 15 hours ago
·
· Junior Executive level
Browse Job Category
Customer Service

Frequently Asked Questions about Customer Service

What is considered a customer service job?

As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.


Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.

What are the Customer Service Officer role and responsibilities?

The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.

What are the Customer Service Executive responsibilities?

The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.

What does a Customer Service Representative do?

The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.

What are the responsibilities of Customer Service Manager?

The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.

What are the roles and responsibilities of a Call Center Executive?

The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.

What are the Service Desk Analyst role and responsibilities?

The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.

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