Total 3 job vacancies by Turner & Townsend

• Overseeing the day-to-day operations of an office, ensuring smooth functionality by managing administrative tasks like answering phones, scheduling meetings, managing correspondence, maintaining office supplies, coordinating events, and providing support to staff and management.
• Greet visitors and clients upon arrival.
• Maintain a clean, organized, and welcoming front desk area.
• Attend to employee queries and perform ad-hoc activities and duties as assigned.
• Ensure sufficient office supplies including paper, dispenser water, fresh milk, pantry, and stationery supplies.
• Prepare and do maintenance on access cards, lockers, and walkabout.
• Oversee day to day operations of facilities
• Administer employee welfare and benefits. (Bereavement token & Newborn gift)
• Responsible for all repairs and maintenance in the office and operation facilities (internet, printer, server, electricity, water, and office) are safe and functioning well.
• Liaise with building management for any upcoming memo / issue in the building and deliver massage into the staff.
• Attend vendor and manage movement of guests and be responsible for work permits for all the respective vendors and according to work schedule.

We are looking for a Technical Support Consultant to work within our globally distributed IT team, to provide IT technical support to all our users across the Asia Pacific region.

Responsibilities will include:

• Provide day to day IT support to all our people, including call logging, troubleshooting, IT admin tasks such as new user setup, password resets, and PC builds
• Support of the IT environment, including servers, systems, networks, and other devices
• To assist on various projects and upgrades to meet Turner & Townsend’s goals
• Assist in office moves and changes with respect to the installation and changes to the IT and Voice infrastructure and all associated peripherals
• Manage asset database, and control software register
• Build positive working relationships with the business.
• Excellent interpersonal and PC support skills, User & Server Administration, Active Directory & Azure AD (Entra), MS Windows 10\11, MS 365 including Exchange online, Office, Endpoint manager, Intune, etc.
• SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

Duties will vary and be revised due to the nature of the IT Support environment (the above is a guide and not a comprehensive list of responsibilities).

Please note that this is an office based role with limited remote working capabilities.

• Managing and processing all procurement related requests including raising purchase orders, receipting and invoice checking
• Liaising with suppliers to ensure costs and services are in line with contractual agreements.
• Liaising with mobile service provider regarding connections/disconnections, data usage etc.
• Liaising with telephony provider and business for any work required on local office telephony system including management of extension numbers
• Raising, logging and allocation of support calls onto the IT Help Desk from calls received into the central email system, in person or by phone
• Updating the IT asset database (hardware and software)
• Working within a streamlined globally distributed IT team providing all levels of 1st line support (creating new users, processing leavers, password resets, modifying mail/security group membership, FTP site administration)
• Updating of process and procedures documentation
• Liaise with the Business and build positive working relationships