Total 6 Fresh/Entry Level Customer Service job vacancies in Bercham, Ipoh

Job Responsibilities

• Greet and check in patients for eye exams and other services.
• Manage the scheduling of patient appointments, including follow-ups and consultations.
• Maintain accurate and confidential patient records, including medical history and test results.
• Assist with basic vision tests (e.g., measuring visual acuity, conducting preliminary screenings) and prepare patients for examinations.
• Ensure that all optometric equipment is properly maintained and calibrated, assisting in basic troubleshooting.
• Provide information to patients about eye care, procedures, and eyewear options, including contact lenses and glasses.
• Monitor and manage the inventory of eyewear products, contact lenses, and other supplies.
• Support optometrists during examinations and treatments, ensuring a smooth workflow.
• Contact patients for follow-up visits, reminders, and to discuss any post-examination care.
• Adhere to health and safety regulations and clinic policies, maintaining a clean and organized environment.

Job Requirement

• Minimum Certificate and/or Diploma in medical field.
• Have at least a certification in medical assisting or optometric assisting can be beneficial.
• Strong interpersonal skills to communicate effectively with patients and staff.
• Ability to accurately handle patient records and perform preliminary tests.
• Ability to manage appointments, inventory, and patient records efficiently.
• Proficiency in using electronic health records (EHR) systems and basic office software.
• Preferably on Chinese Speaking Candidates

Job Responsibilities:

• Answer and direct phone calls.
• Organize and schedule appointments.
• Plan meetings and take detailed minutes.
• Write and distribute email, correspondence memos, letters, faxes and forms.
• Assist in the preparation of regularly scheduled reports.
• Develop and maintain a filing system.
• Update and maintain office policies and procedures.
• Order office supplies and research new deals and suppliers.
• Maintain contact lists.
• Book travel arrangements.
• Submit and reconcile expense reports.
• Provide general support to visitors.
• Act as the point of contact for internal and external clients.
• Liaise with executive and senior administrative assistants to handle requests and queries from senior managers.

Job Requirements:

• Proven experience as an administrative assistant, virtual assistant or office admin assistant.
• Knowledge of office management systems and procedures.
• Working knowledge of office equipment, like printers and fax machines.
• Excel in MS Office (MS Excel and MS PowerPoint, in particular).
• Good time management skills and the ability to prioritize work.
• Attention to detail and problem solving skills.
• Strong written and verbal communication skills.
• Possess at least Diploma in Business Administration or relevant field; additional qualification as an Administrative assistant or Secretary will be a plus.
• Preferably on Chinese Speaking candidates

Job Responsibilities

• Greet and check in patients for eye exams and other services.
• Manage the scheduling of patient appointments, including follow-ups and consultations.
• Maintain accurate and confidential patient records, including medical history and test results.
• Assist with basic vision tests (e.g., measuring visual acuity, conducting preliminary screenings) and prepare patients for examinations.
• Ensure that all optometric equipment is properly maintained and calibrated, assisting in basic troubleshooting.
• Provide information to patients about eye care, procedures, and eyewear options, including contact lenses and glasses.
• Monitor and manage the inventory of eyewear products, contact lenses, and other supplies.
• Support optometrists during examinations and treatments, ensuring a smooth workflow.
• Contact patients for follow-up visits, reminders, and to discuss any post-examination care.
• Adhere to health and safety regulations and clinic policies, maintaining a clean and organized environment.

Job Requirement

• Minimum Certificate and/or Diploma in medical field.
• Have at least a certification in medical assisting or optometric assisting can be beneficial.
• Strong interpersonal skills to communicate effectively with patients and staff.
• Ability to accurately handle patient records and perform preliminary tests.
• Ability to manage appointments, inventory, and patient records efficiently.
• Proficiency in using electronic health records (EHR) systems and basic office software.
• Preferably on Chinese Speaking Candidates

Job Responsibilities:

• Answer and direct phone calls.
• Organize and schedule appointments.
• Plan meetings and take detailed minutes.
• Write and distribute email, correspondence memos, letters, faxes and forms.
• Assist in the preparation of regularly scheduled reports.
• Develop and maintain a filing system.
• Update and maintain office policies and procedures.
• Order office supplies and research new deals and suppliers.
• Maintain contact lists.
• Book travel arrangements.
• Submit and reconcile expense reports.
• Provide general support to visitors.
• Act as the point of contact for internal and external clients.
• Liaise with executive and senior administrative assistants to handle requests and queries from senior managers.

Job Requirements:

• Proven experience as an administrative assistant, virtual assistant or office admin assistant.
• Knowledge of office management systems and procedures.
• Working knowledge of office equipment, like printers and fax machines.
• Excel in MS Office (MS Excel and MS PowerPoint, in particular).
• Good time management skills and the ability to prioritize work.
• Attention to detail and problem solving skills.
• Strong written and verbal communication skills.
• Possess at least Diploma in Business Administration or relevant field; additional qualification as an Administrative assistant or Secretary will be a plus.
• Preferably on Chinese Speaking candidates

Roles Responsibilities:

Manage calls, live chat enquiries.

Key in all inquiries into system.

Simple daily activity report.

Data entry & data verification upon client's ad hoc project.

Requirements:

SPM holder (Fresh Grade are welcome).

At least 1 year of call centre experience. Call Centre Agent from retail background is preferred.

Good communication skill in English and Bahasa Malaysia.

Good attitude, interpersonal skill and customer service skill.

Willing to work on shift hours and has own transport to travel.

Must work on Saturday, Sunday and public holiday.

prefer can start work immediately

Contact : 017-2766177 (HR Department) for interview appointment or walk in interview

Perks & Benefits

• Nearby public transport
• Medical insurance

角色職責：

管理通話、即時聊天查詢。

將所有查詢鍵入系統。

簡單的每日活動報告。

根據客戶的臨時項目進行資料輸入和資料驗證。

要求：

SPM持有者（歡迎應屆生）。

至少 1 年呼叫中心經驗。有零售背景的呼叫中心代理者優先。

良好的英語和馬來語溝通能力。

良好的態度、人際溝通能力和客戶服務技巧。

願意輪班工作，並擁有自己的出行交通工具。

週六、週日和公共假期必須工作。

更願意立即開始工作

聯絡方式：017-2766177（人力資源部）預約面試或現場面試

津貼和福利

• 附近的公共交通
• 醫療保險