Total 5 Education / Training job vacancies in bandar puncak alam

We are seeking an experienced Training Manager to develop and deliver comprehensive training programs for our front-of-house team, which includes Restaurant Managers, Assistant Managers, Supervisors, Team Leaders, and Restaurant Crew. This role is integral to ensuring that our team provides exceptional service to guests, upholds operational standards, and creates a positive dining experience. The ideal candidate will have a strong background in restaurant operations, excellent communication skills, and a passion for mentoring and developing others.

Key Responsibilities:

• Design and implement training programs focused on service excellence, operational standards, and team leadership for all front-of-house staff.
• Conduct hands-on training sessions and workshops to enhance team members' skills in customer service, problem-solving, and operational efficiency.
• Work closely with restaurant leadership to assess training needs and continuously improve training materials and methods.
• Evaluate staff performance during and post-training to ensure they are meeting service and operational standards.
• Provide ongoing coaching and development for restaurant managers and leaders to help them cultivate a positive, service-driven team environment.
• Develop training materials, including manuals, instructional guides, and digital resources.

Qualifications:

• Minimum of 3-5 years of experience in a training or managerial role within the restaurant or hospitality industry. Prior experience training front-of-house teams is highly preferred.
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field is an advantage
• Strong knowledge of restaurant service operations and customer service excellence.
• Exceptional communication and presentation skills.
• Ability to create training materials and deliver engaging training sessions.
• Proficiency in assessing staff development needs and tailoring training programs accordingly.
• Strong organizational skills with the ability to manage multiple training initiatives.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Central location
• Flexible working hours
• Regular team activities
• Medical insurance
• Personal leave
• Sabbatical leave
• Personal development opportunities

職位簡介

FGNC Events Group 的 Team Works Academy (M) Sdn Bhd 是一家培訓和團隊建設公司，組織室內外企業團隊建設、軟技能培訓和所有 HRDC（人力資源開發公司）相關計劃。我們正在尋找一位有才華、積極進取的學習和發展主管來規劃出色且令人難忘的團隊建設

和培訓活動。您將負責活動準備的各個部分，例如參加活動查詢、提案和會議。作為培訓和發展主管，您應該組織良好，能夠處理活動場地、外部培訓師、演講者和 HRDC 項目

管理。出色的溝通和注重細節的技能至關重要。如果您善於交際、熱愛玩樂、具有團隊合作精神、熱愛旅行、享受健康的工作文化並尋求可擴展的職業發展，那麼您可能是我們的候選人。

責任 ：

• 客戶和培訓師之間的聯絡，協調培訓/團隊建設，以確保一切井然有序。
• 負責監督培訓/團隊建設，確保一切順利進行，並由外部和內部培訓師良好地進行。
• 與人力資源發展公司 (HRDC) 聯絡，處理與培訓補助金申請、索賠和 E-Tris 平台相關的事宜，並準備 HRDC 使用報告。
• 在系統中更新和上傳新的 HRDC 程序
• 確定客戶對每次團隊建立或培訓諮詢的要求和期望。
• 參加團隊建立或培訓諮詢，準備報價並能夠在最少的監督下準備活動提案。 – 提供培訓
• 進行研究以深入了解每個團隊建立或訓練活動的不同要求和細節。
• 維護活動預算並準備損益表 - 提供培訓
• 仔細監督已確認的活動準備活動，並適當移交給營運部門和活動團隊。
• 尋找並管理與外部培訓師/自由培訓師的溝通。
• 在最少的監督下處理與客戶的會議和演示。
• 能夠與外部培訓公司合作並監督/監督團隊建立和培訓計劃的成功。
• 透過在社群媒體和其他行銷平台上更新和上傳公司的團隊建立和培訓產品，為銷售團隊提供最低限度的銷售支援。

要求 ：

• 至少 2 年擔任學習和發展主管、培訓活動協調員、具有內部培訓經驗的人力資源主管或類似職位的工作經驗。
• 組織良好，具有出色的多任務處理能力。
• 培訓師和供應商管理技能。
• 注重細節，注重團隊合作，較強的書面和口頭溝通能力。
• TTT（培訓師培訓）認證是一項額外優勢。
• 能夠進行簡單的小組培訓是一個額外的優勢。
• 能夠與外部培訓師和工作人員一起領導和管理培訓活動。
• 能夠駕駛並擁有自己的交通工具是一個額外的優勢。
• 優秀的電腦技能和 Microsoft Office 知識。
• 豐富的 PowerPoint、Excel 和 Word 使用經驗。
• 了解 Canva 或任何其他設計/演示工具是一個額外的優勢。
• 培訓與學位文憑或學位開發、人力資源管理、商業研究/行政/管理、大眾傳播/活動管理或公共關係優先。 （具有類似工作經驗的任何其他領域的文憑或學位均可申請）
• 願意在工作需要時長時間工作並承受壓力。

好處 ：

• 基於經驗和技能的薪資。
• 工作環境優良，氣氛友善。
• 配有公司筆記型電腦的個人工作空間。
• 公司手機無限上網。
• 一年一度的病假和同情假。
• 生日假。
• EPF 和 SOSCO 供款
• 醫療報銷福利
• 5個工作天
• 停車津貼/地下停車場
• 膳食津貼 – 活動/加班
• 旅遊津貼 – 用於活動
• 活動津貼
• 年度員工務虛會
• 公司運動俱樂部活動
• 每月員工晚宴和生日慶祝活動
• 職業發展至管理階層。

津貼和福利

• 員工股權
• 事假
• 個人發展機會

Job Brief

FGNC Events Group’s Team Works Academy (M) Sdn Bhd is a Training & Team Building Company that organizes Indoor & Outdoor Corporate Team Building, Soft Skill Training and All HRDC (Human Resources Development Corporation) related programs. We are searching for a talented and motivated learning and development executive to plan outstanding and unforgettable team building

and training events. You will be responsible for every part of event preparations, such as attending event enquiries, proposals, and meetings. As the training & development executive, you should be well-organized and able to handle event venues, external trainers, speakers and HRDC program

management. Excellent communication and attention to detail skills are vital. If you are a people person, fun loving, team player, loves travelling, enjoys healthy working culture and looking for scalable career growth, you might be our candidate.

Responsibility :

• Liaison between client and trainer in coordinating training/team buildings to ensure everything is in order.
• Responsible for overseeing training/team buildings to ensure everything runs smoothly and is conducted well by external & internal trainers.
• Liaise with Human Resource Development Corporation (HRDC) for matters related to Training Grant Application, Claim and the E-Tris platform and prepare the HRDC utilization report.
• Updating and uploading new HRDC programs in the system
• Identify the client’s requirements and expectations for each team building or training enquiry.
• Attending team building or training enquiries, preparing quotes and able to prepare event proposals with minimum supervision. – Training Provided
• Perform research to gain deep understanding of different requirements and details of each team building or training event.
• Maintain event budgets and prepare P&L – Training Provided
• Carefully supervise confirmed event preparation activities with proper handover to operations department and event team.
• Source and manage communication with external trainer / freelance trainers.
• Handling meetings and presentations with clients with minimum supervision.
• Able to work with external training companies and supervise/oversee the success of teambuilding and training programs.
• Minimal sales support to the sales team with updating and uploading company’s team building and training products in social media and other marketing platform.

Requirements :

• At least 2 years’ working experience as a learning and development executive, training event coordinator, HR executive with in-house training experience, or similar role.
• Well-organized with excellent multi-tasking abilities.
• Trainers & vendor management skills.
• Attention to detail, team-oriented, strong written and verbal communication skills.
• TTT (Train The Trainer) certification is an added advantage.
• Able to conduct simple and small group training is an added advantage.
• Able to lead and manage training events with external trainers & crew.
• Able to drive and possess your own transport is an added advantage.
• Excellent computer skills with Microsoft Office knowledge.
• Strong experience in using PowerPoint, Excel & Word.
• Knowledge of Canva or any other design/presentation tool is an added advantage.
• Diploma or degree in Training & Development, Human Resource Management, Business Studies/Administration/Management, Mass Communications/Event Management or Public Relations is preferred. (diploma or degree in any other field with similar working experience may apply)
• Willing to work for long hours and under pressure when the job demands.

Benefits :

• Remuneration based on experience and skills.
• Excellent working environment with friendly atmosphere.
• Personal working space with company laptops.
• Company handphones with unlimited internet.
• Annual, Sick & Compassionate leaves.
• Birthday leave.
• EPF &SOSCO Contribution
• Medical reimbursement benefits
• 5 Working Days
• Parking allowance / Basement Parking
• Meal Allowance – For Events/Overtime
• Travelling Allowance – For Events
• Event Allowance
• Annual Staff Retreats
• Company Sports Club Activities
• Monthly Staff Dinner & Birthday Celebrations
• Career growth to managerial level.

Perks & Benefits

• Employee equity
• Personal leave
• Personal development opportunities

我們正在尋找一位經驗豐富的培訓經理，為我們的前台團隊制定和提供全面的培訓計劃，其中包括餐廳經理、助理經理、主管、團隊領導和餐廳工作人員。這個角色對於確保我們的團隊為客人提供卓越的服務、維護營運標準並創造積極的用餐體驗至關重要。理想的候選人將擁有深厚的餐廳營運背景、出色的溝通技巧以及對指導和發展他人的熱情。

主要職責：

• 為所有前台員工設計和實施專注於卓越服務、營運標準和團隊領導的培訓計劃。
• 舉辦實踐培訓課程和研討會，以提高團隊成員在客戶服務、解決問題和營運效率方面的技能。
• 與餐廳領導層密切合作，評估培訓需求並不斷改善培訓材料和方法。
• 評估培訓期間和培訓後的員工表現，以確保他們符合服務和營運標準。
• 為餐廳經理和領導者提供持續的指導和發展，幫助他們培養積極的、服務驅動的團隊環境。
• 開發培訓材料，包括手冊、教學指南和數位資源。

資格：

• 至少 3-5 年在餐廳或酒店業擔任培訓或管理職務的經驗。有培訓前台團隊經驗者佳。
• 酒店管理、工商管理或相關領域的學士學位優先
• 對餐廳服務營運和卓越客戶服務有豐富的了解。
• 優秀的溝通和表達能力。
• 能夠創建培訓材料並提供引人入勝的培訓課程。
• 熟練評估員工發展需求並相應定制培訓計劃。
• 強大的組織能力，能夠管理多項培訓計劃。

津貼和福利

• 津貼（旅費、交通費等）
• 中心位置
• 彈性的工作時間
• 定期團隊活動
• 醫療保險
• 事假
• 休假
• 個人發展機會

"Education is the most powerful weapon which you can use to change the world” – Nelson Mandela”

If you believe in education just as much as we do, you are a good match.

If you are also interested in photography and photo editing, you are a great match.

On top of that, if you exude positive vibes, perform creatively and possess a gungho spirit, hit us up already because you are the one!

The Job:

• Promote Pixlr and assist clients to understand Pixlr Education program.
• Provide creative support and onboard clients on Pixlr for Education program.
• Assist in day-to-day operational matters (including researching and analyzing possible avenues to market Pixlr for Education program).
• Be the first point-of-contact/face of Pixlr for Education program.
• To assist in seeding relevant content across social media platforms in order to increase awareness.
• Manage and engage the stakeholders.

The Person:

• Possess or pursuing a Diploma/Degree in any relevant field.
• Possess functional skills: Microsoft Excel/Google Sheets (with formulas) and PowerPoint/Google Slides.
• Exude positive vibes, perform creatively, and possess an enthusiastic spirit.
• Be meticulous about any and everything (have a good eye for detail!)
• Demonstrate the I.P.I. qualities - Independent, Proactive, and Initiative.

• Opportunities - Above training and guidance, you will have the opportunity to try, to build your confidence and become your best self, and to interact and build a strong relationship.
• Rocking Diversity- Play hard, work harder with people of diverse skill sets and experiences! Challange yourself to step out of your comfort zone, and you'll find yourself growing in way you'd never imagine.