Total 16 Manager human resource business partner job vacancies in Human Resources category in Malaysia

Join JALEX GROUP OF COMPANIES, a leading organization specializing in interior fitout and construction. We are looking for an experienced Human Resource Manager to lead and enhance our HR strategies and operations.

Key Responsibilities:

• Develop and implement HR strategies aligned with business objectives.
• Oversee the entire employee lifecycle, including recruitment, onboarding, training, and retention.
• Manage employee relations, resolve workplace issues, and promote a positive work culture.
• Design and execute performance management and appraisal systems.
• Ensure compliance with employment laws and company policies.
• Plan and manage employee benefits, payroll, and HR budgets.
• Drive talent development, succession planning, and leadership programs.
• Collaborate with department heads to align HR practices with operational needs.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred).
• Minimum 10 years of experience in HR management or similar roles.
• Strong leadership, communication, and organizational skills.
• Knowledge of HR software, labour laws, and best practices.
• Proven ability to handle complex employee relations and drive HR projects.
• Conversant in written and spoken English, Chinese, and Mandarin.

How to Apply:

Send your resume and cover letter to chai@jalex.com.my with the subject “Human Resource Manager Application ”

Only shortlisted candidates will be contacted for an interview.

Be a part of JALEX GROUP OF COMPANIES and lead our people to success!

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Medical insurance
• Open culture
• Personal development opportunities
• Allowances for continuing education

Overall Accountability:

1. To assist the Manager in the overall Human Resources functions including Recruitment, Compensation and Benefits, Industrial Relations, Employee Relations and Payroll.

Overall Responsibilities:

1. To assist in formulating and implementing all HR policies and procedures and ensure they are constantly in line with the company and market practices.
2. To review and supervise the recruitment process.
3. To review and supervise to ensure that disciplinary and IR issues comply with the statutory requirements and the company’s policies and procedures.
4. To assist in any investigation work relating to staff discipline.
5. To work closely with panel clinics/hospitals to ensure proper control processes on all medical-related benefits.
6. Oversee maintenance of records and communication of information required by law local governing bodies or other departments in the group
7. To highlight any irregularities in the system and recommend to the Manager, HR.
8. To assist in formulating the Employee handbook.
9. To prepare yearly department budget.
10. Provides training to lower-level staff members of the Human Resources department to ensure that they understand all current policies and procedures associated with the various benefit programs.

Payroll:

1. Able to handle a minimum 300+ headcount.
2. To ensure the monthly payroll is processed on time and with accuracy.
3. Ensure the payroll administration complies with the statutory regulations on salary and remuneration and the company’s policies and procedures.
4. To check the processed monthly payroll before submitting it to the Manager, HR
5. To ensure the system of appraisals is carried out and to process the yearly performance review.

Requirements:

1. FIVE (5) years of working experience in a similar position/in the HR field.
2. Degree/Diploma in Business Administration/Human Resource Management or equivalent.

Perks & Benefits

• Employee equity
• Nearby public transport
• Central location
• Medical insurance
• Personal leave
• Personal development opportunities
• Fitness membership
• SOCSO & EPF
• Optical & Dental

Job Description:

The Human Resource Manager in a hotel plays a pivotal role in ensuring the recruitment, development, and retention of a high-performing and engaged workforce. This position is responsible for creating and maintaining a positive work environment, implementing HR policies, managing employee relations, and aligning HR strategies with the hotel’s operational and business goals.

Key Responsibilities:

• • Lead recruitment efforts for hotel positions at all levels, from entry-level staff to management.
  • Develop and implement effective recruitment strategies, including job advertisements, job fairs, and interviews.
  • Oversee the onboarding process, ensuring new employees are well-integrated into the hotel’s culture and operations.
  • Act as the point of contact for employee concerns, addressing issues such as conflicts, grievances, and disciplinary actions.
  • Design and implement training programs to enhance employee skills, improve performance, and ensure service excellence.
  • Oversee the hotel’s performance management system, ensuring performance reviews are conducted regularly and effectively.
  • Ensure compliance with local, state, and federal labor laws, as well as hotel industry-specific regulations.
  • Maintain employee records in accordance with legal and organizational requirements.
  • Address any labor law violations, managing the hotel’s relationship with legal advisors when needed.
  • Provide regular HR reports to senior management regarding staffing, turnover, and employee performance.
  • Develop and monitor HR metrics to measure the effectiveness of HR initiatives and identify areas for improvement.

Qualifications & Skills:

• Education: Bachelor's degree in Human Resources, Business Administration, or related field.
• Experience: Minimum of 5 years of HR experience, with at least 2 years in a managerial role within the hospitality industry.
• Certifications: HR certifications such as SHRM-CP, PHR, or equivalent are a plus.
  • Skills:Strong knowledge of labor laws and HR best practices.
  • Excellent interpersonal, communication, and conflict-resolution skills.
  • Proven leadership and team management abilities.
  • Experience with HR software (HRIS) and employee scheduling tools.
  • Exceptional organizational and time-management skills.
  • Ability to work in a fast-paced, dynamic environment.

Perks & Benefits

• Medical insurance

加入 JALEX GROUP OF COMPANIES，這是一個專門從事室內裝修和建築的領先組織。我們正在尋找一位經驗豐富的人力資源經理來領導和加強我們的人力資源策略和營運。

主要職責：

制定並實施與業務目標一致的人力資源策略。

監督整個員工生命週期，包括招募、入職、培訓和留任。

管理員工關係、解決工作場所問題並促進正向的工作文化。

設計並執行績效管理和評估系統。

確保遵守僱傭法和公司政策。

規劃和管理員工福利、薪資和人力資源預算。

推動人才發展、繼任計畫和領導力計畫。

與部門主管合作，使人力資源實務與營運需求保持一致。

資格：

人力資源、工商管理或相關領域學士學位（碩士優先）。

至少 10 年人力資源管理或類似職位經驗。

較強的領導、溝通及組織能力。

了解人力資源軟體、勞動法和最佳實務。

具有處理複雜員工關係和推動人力資源專案的能力。

如何申請：

將您的履歷和求職信發送至 chai@jalex.com.my，主題為“人力資源經理申請”

只有入圍的候選人才會被聯絡進行面試。

成為 JALEX 集團公司的一員，帶領我們的員工走向成功！

津貼和福利

• 員工股權
• 津貼（旅費、交通費等）
• 定期團隊活動
• 醫療保險
• 開放文化
• 個人發展機會
• 繼續教育津貼

HUMAN RESOURCE MANAGER (PAPUA NEW GUINEA)

JOB OVERVIEW

We are seeking a dynamic and experienced Human Resource Manager to lead our human resources department for Oil Palm Plantation based overseas (Papua New Guinea). The ideal candidate will be responsible for developing and implementing HR strategies that align with our business goals, ensuring compliance with local labour laws, and fostering a culture of engagement and development among our employees.

JOB DESCRIPTION

• • Support change management initiatives, providing guidance on how to navigate organizational changes while maintaining employee morale and productivity.
  • Handle employee relations matters, including investigations, conflicts, and grievances, while ensuring compliance with company policies and local labour laws. Provide guidance to managers on employee performance, disciplinary actions, and termination procedures.
  • Report back to Holding Company in Malaysia on HR related matters.
  • Assess organizational structures and work processes to drive efficiency and effectiveness.
  • Collaborate with Department Head to understand business goals, challenges, and opportunities, and develop HR strategies that align with these objectives.
  • Identify skills gaps and development needs within the organization and collaborate with managers to create tailored development plans for employees.
  • Assist managers in addressing performance issues and creating improvement plans.
  • Assist holding company in full life-cycle recruitment including developing search strategies, actively sourcing candidates, pre-screening, interviewing, and presenting qualified candidates to hiring managers
  • Designing and implementing annual Performance Management System to enable review/assessment of employee performance and achievement of KPIs.
  • To design an appraisal process and necessary appraisal and assessment forms. To understand the responsibilities of employees so as to create and design a system where overall achievements can be rated with respect to their key responsibility areas.
  • To develop and maintain an Attendance and Leave management system that will manage daily workforce tasks and record attendance all employees.
  • Working together with holding company in conducting HR policy & process audit, reporting gaps and ensuring implementation of action plans to rectify the gaps and ensure KRA setting exercise is completed as per timelines.
  • To provide support for expatriate and local staffs in HR strategies, including Talent Acquisition/Talent Retention/Performance Management, Employee Engagement, Career Development.
  • Manage and update HR databases with different information such as new hires, retirees, resignation (pervious employees), terminations, sick leaves and all types of other leaves and disciplinary actions.
  • To monitor and assess transfers, immigration/embassy matters, accommodations, and any other matters incidental with regards thereof.
  • Undertake any other special assignments, ad-hoc functions, and related duties with regards to administration matters as and when required by the superior.

REQUIREMENTS

• • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • 8-10 years of experience in an HR role.
  • Strong understanding of HR best practices, employment laws, and regulations.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively and build relationships across all levels of the organization.
  • Demonstrated experience in handling complex employee relations issues.
  • Overseas working experience and exposure to plantation industry are added advantages
  • Willing to work overseas

1. Balance and stable working environment
2. Career growth opportunity

整體責任：

1. 協助經理處理整體人力資源職能，包括招募、薪資和福利、勞資關係、員工關係和薪資。

整體職責：

1. 協助制定和實施所有人力資源政策和程序，並確保它們始終符合公司和市場慣例。
2. 審查和監督招募過程。
3. 審查和監督以確保紀律和IR問題符合法定要求以及公司的政策和程序。
4. 協助與員工紀律有關的任何調查工作。
5. 與指定診所/醫院密切合作，確保對所有醫療相關福利進行適當的控制流程。
6. 監督當地管理機構或集團其他部門法律要求的記錄維護和資訊交流
7. 突出系統中的任何違規行為並向人力資源經理提出建議。
8. 協助制定員工手冊。
9. 編制部門年度預算。
10. 為人力資源部門的低階工作人員提供培訓，以確保他們了解與各種福利計劃相關的所有當前政策和程序。

薪資單：

1. 能夠處理至少 300 多名員工。
2. 確保按時、準確地處理每月薪資單。
3. 確保工資管理符合工資和報酬的法定規定以及公司的政策和程序。
4. 在將其提交給人力資源經理之前檢查已處理的每月薪資單
5. 確保考核制度落實處，做好年度績效考核工作。

要求：

1. 五 (5) 年類似職位/人力資源領域的工作經驗。
2. 工商管理/人力資源管理學位/文憑或同等學歷。

津貼和福利

• 員工股權
• 附近的公共交通
• 中心位置
• 醫療保險
• 事假
• 個人發展機會
• 健身會員資格
• 社險和公積金
• 光學及牙科

Responsibilities

• Provides advice, information and support to managers and employees on HR policies and procedures in line with best practice
• Coordinates and monitors the administration of all human resource activity
• Manages the joiner and leaver process from beginning to end, and ensures inductions and exit interviews are carried out
• Controls the monthly payroll and works with HR systems to ensure a smooth and efficient process
• Produces contracts of varying terms and conditions – consultants, temporary and permanent in compliance with Company policy and labor regulations
• Advises employees on the agency’s benefit offering
• Assists in training and development requirements for the agency
• Coordinates the agency recruitment process from posting roles to shortlisting candidates
• Continual policy and process development; communicates and implements policies and procedures in line with benchmarks and employment law regulation
• Build contact with local Universities in building new and young talent pool
• Plan annual internships program – working directly with Universities/Colleges
• Build a good base of talent pool – working closely with Regional team and also connect with industry peers
• Managing staff related issues
• Perform other ad-hoc tasks as assigned by reporting manager

Only shortlisted candidate will be notified

Perks & Benefits

• Central location
• Flexible working hours
• Casual dress code
• Medical insurance
• Open culture
• Personal development opportunities
• Remote work flexibility

職位描述：

飯店的人力資源經理在確保招募、發展和留住高績效、敬業的員工隊伍方面發揮關鍵作用。該職位負責創造和維護積極的工作環境，實施人力資源政策，管理員工關係，並使人力資源策略與酒店的營運和業務目標保持一致。

主要職責：

• • 領導酒店各級職位（從初級員工到管理階層）的招募工作。
  • 制定並實施有效的招募策略，包括招募廣告、招聘會和麵試。
  • 監督入職流程，確保新員工能很好地融入飯店的文化和營運。
  • 作為員工關注的聯絡人，解決衝突、申訴和紀律等問題。
  • 設計和實施培訓計劃，以提高員工技能、提高績效並確保卓越的服務。
  • 監督飯店的績效管理體系，確保定期有效地進行績效評估。
  • 確保遵守地方、州和聯邦勞動法以及酒店業的特定法規。
  • 根據法律和組織要求維護員工記錄。
  • 解決任何違反勞動法的行為，並在需要時管理飯店與法律顧問的關係。
  • 定期向高階管理層提供有關人員配置、營業額和員工績效的人力資源報告。
  • 制定和監控人力資源指標，以衡量人力資源計劃的有效性並確定需要改進的領域。

資格和技能：

• 教育背景：人力資源、工商管理或相關領域學士學位。
• 經驗：至少 5 年人力資源經驗，其中至少 2 年在飯店業擔任管理職務。
• 認證： HR 認證（如 SHRM-CP、PHR 或同等認證）優先。
  • 技能：對勞動法和人力資源最佳實踐有深入了解。
  • 優秀的人際溝通、溝通和解決衝突的能力。
  • 經證實的領導和團隊管理能力。
  • 具備人力資源軟體 (HRIS) 和員工排班工具的經驗。
  • 優秀的組織和時間管理能力。
  • 能夠在快節奏、動態的環境中工作。

津貼和福利

• 醫療保險

職責

• 根據最佳實踐，向經理和員工提供有關人力資源政策和程序的建議、資訊和支持
• 協調和監督所有人力資源活動的管理
• 從頭到尾管理入會和離職流程，並確保進行入職培訓和離職面談
• 控制每月薪資並與人力資源系統合作，確保流程順利且有效率
• 根據公司政策和勞動法規制定不同條款和條件的合約——臨時和永久的顧問合約
• 就該機構的福利提供向員工提供建議
• 協助機構滿足培訓和發展要求
• 協調機構招募流程，從發布職缺到篩選候選人
• 持續的政策和流程發展；根據基準和就業法規定傳達和實施政策和程序
• 與當地大學建立聯繫，建立新青年人才庫
• 規劃年度實習計畫－直接與大學/學院合作
• 建立良好的人才庫基礎—與區域團隊密切合作，並與業界同行建立聯繫
• 管理員工相關問題
• 執行報告經理指派的其他臨時任務

只有入圍候選人才會收到通知

津貼和福利

• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 醫療保險
• 開放文化
• 個人發展機會
• 遠距工作彈性

人力資源經理（巴布亞紐幾內亞）

工作概述

我們正在尋找一位充滿活力且經驗豐富的人力資源經理來領導我們海外油棕種植園（巴布亞新幾內亞）的人力資源部門。理想的候選人將負責制定和實施與我們的業務目標一致的人力資源策略，確保遵守當地勞動法，並在員工中培養參與和發展的文化。

職位描述

• • 支持變革管理舉措，為如何駕馭組織變革提供指導，同時維持員工士氣和生產力。
  • 處理員工關係事務，包括調查、衝突和申訴，同時確保遵守公司政策和當地勞動法。為經理提供有關員工績效、紀律處分和解僱程序的指導。
  • 向馬來西亞控股公司報告人力資源相關事宜。
  • 評估組織結構和工作流程以提高效率和效果。
  • 與部門主管合作，了解業務目標、挑戰和機遇，並制定與這些目標一致的人力資源策略。
  • 確定組織內的技能差距和發展需求，並與經理合作，為員工製定量身定制的發展計畫。
  • 協助經理解決績效問題並制定改善計畫。
  • 協助控股公司進行全生命週期的招聘，包括制定搜尋策略、積極尋找候選人、預先篩選、面試並向招聘經理展示合格的候選人
  • 設計和實施年度績效管理系統，以審查/評估員工績效和關鍵績效指標的實現。
  • 設計評估流程和必要的評估和評估表格。了解員工的職責，以便創建和設計一個系統，可以根據其關鍵職責領域對整體成就進行評估。
  • 開發和維護考勤和休假管理系統，該系統將管理日常勞動力任務並記錄所有員工的出勤情況。
  • 與控股公司合作進行人力資源政策和流程審計，報告差距並確保實施行動計劃以糾正差距，並確保 KRA 設定工作按時完成。
  • 為外籍和當地員工提供人力資源策略支持，包括人才招募/人才保留/績效管理、員工敬業度、職涯發展。
  • 管理和更新人力資源資料庫，其中包含不同的信息，例如新員工、退休人員、辭職（原員工）、解僱、病假以及所有類型的其他休假和紀律處分。
  • 監督和評估接送、移民/大使館事務、住宿以及任何其他相關事宜。
  • 根據上級要求，承擔與行政事務有關的任何其他特殊任務、臨時職能和相關職責。

要求

• • 人力資源、工商管理或相關領域的學士學位。
  • 擁有 8-10 年人力資源職位經驗。
  • 對人力資源最佳實踐、就業法律和法規有深入的了解。
  • 優秀的溝通和人際交往能力。
  • 能夠在組織的各個層面進行協作並建立關係。
  • 在處理複雜的員工關係問題方面具有豐富的經驗。
  • 海外工作經驗和種植業經驗是額外優勢
  • 願意到海外工作

1. 平衡穩定的工作環境
2. 職涯發展機會

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

This role focuses to perform the HR services-related tasks (eg. HR administrative, recruitment, learning/training development, HR service desk etc.) in timely manner. Candidate should be able to think out of the box and challenge the existing process to ensure continuous improvement.

• Establish a strong rapport with hiring managers to understand their strategic staffing needs and fill vacancies in a timely manner.
• Work with hiring managers to develop job descriptions and requirements, post advertisements in a variety of job platforms
• Review online applications, evaluate qualifications of both internal and external candidates, conduct interviews to analyse candidate experience and fit, coordinate pre-employment tests as needed, verifying references.
• Manage candidate interview results and selection decision with hiring manager. Provide candidates feedback on interview results as appropriate.
• Complete reference check and background checks on selected candidates, as requested.
• Liaise between new hires and human resources, ensuring submission of all documentation required.
• Be proactive, think strategically, and network early in search of stellar candidates for all positions.
• Recommend system improvements to current recruitment processes to ensure streamlined, cost effective, high quality services are provided to hiring managers.
• Track applicant flow, maintain pipeline of qualified candidates for future consideration, help collect and analyse recruitment data.
• Build and maintain database of qualified professionals to rapidly respond to talent management needs.
• Represent Bjak with professionalism, enthusiasm and energy to sell the organization to prospective candidates.
• Conduct informational interviews with potential candidates. Solicit and prioritize internal referrals.
• Proactive use of social media, Facebook, Linkedin etc.

• Bachelor's degree or relevant experience HR Certification, ideally Bachelor’s Degree in Human Resources/Business/Social Sciences/Psychology field
• Bi-lingual proficiency in Bahasa Malaysia and English
• Quality driven – in communications and all system transactions
• 5+ years' experience in Human Resources
• Strong recruiting and demonstrated ability to improve talent acquisition strategies
• Demonstrated expertise training managers and employees
• Strong organizational, critical thinking and communications skills
• Attention to detail and good judgement

At Bjak, we offer the opportunity to be part of a fast-growing company at the forefront of innovation in financial services. As the Marketing Manager – Malaysia, you will play a key role in driving the success of our Malaysian operations while working in a dynamic, supportive, and collaborative environment.

Joining Bjak offers:

• The chance to make an immediate impact on Bjak’s success in Malaysia.
• A creative and flexible work environment that encourages innovation.
• Competitive compensation, benefits, and opportunities for professional growth.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Striving to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, can we help each other succeed.
• Test | Measure | Act: Staying curious and reinventing ourselves, through innovation and experimentation.
• Focus on Impact: Creating impact through bias for action and tangible results.
• Serve with Obsession: Building win-win relationships for the long-term by having a customer obsession.

We are looking for a dedicated and dynamic Senior Specialist, People Advisory & Operations where you will demonstrate a strong track record in the execution of overall People Operations initiatives for employees across our offices including Malaysia and Singapore.This role will be crucial in providing expert HR advice, managing day-to-day people operations, and contributing to strategic HR projects. The ideal candidate will demonstrate strong ownership of issues, is highly meticulous in thought process and actions, and takes initiative to act with urgency to follow through and problem solve with, and for your stakeholders.

What you will do:

HR Advisory

• Being the point of contact to provide sound HR advice and support to employees on various HR matters including policies, benefits, performance, and career development.
• Address employee queries and issues promptly and effectively, ensuring a positive employee experience.
• Advise on the application of HR policies and procedures, ensuring consistent and fair treatment of employees.
• Ensure HR practices comply with local labor laws and regulations.
• Identify potential HR risks and implement strategies to mitigate them.

Operations

• Ensure HR practices comply with local labor laws and regulations
• Develop and implement efficient HR processes to enhance operational effectiveness
• Work closely with vendors to ensure accurate and timely processing of payroll and taxation, and benefit administration in remote countries. Assist in other countries when support is needed
• Ensure work permit applications, immigration matters etc, are processed in a timely manner
• Prepare employee dashboards/ reports as needed 
• HRIS employee core database management - Maintain accurate HR data in HRIS and ensure timely reporting and analytics
• Represent the company during audit/ regulatory checks
• Develop and implement efficient HR processes to enhance operational effectiveness
• Work closely with HR team to support and execute HR-related initiatives

Project Management

• HR Initiatives: Lead or support HR projects related to process improvement, automation, employee engagement and strategic initiatives.
• Change Management: Manage HR aspects of organizational changes, including communication, training, and transition support.
• Stakeholder Collaboration: Work closely with cross-functional teams to ensure successful project outcomes and alignment with business objectives.

• Fulfill any other tasks as reasonably instructed to assist in the business’s growth and progress

What we are looking for:

• Have at least 7+ years of experience in People Operations
• Experience with working in a sizeable and fast paced environment with multi-cultural workforce
• Demonstrated experience in employee lifecycle, payroll administration and/or HRIS
• Thorough and up-to-date working knowledge of local labour laws & taxation
• Highly analytical, possessing excellent written and verbal communication skills, strong organizational skills, proactive, and the ability to prioritize and complete work in a timely and accurate manner independently
• Demonstrate critical thinking skills and able to assess issues from multiple angles comprehensively to problem solve effectively
• Proficiency in Microsoft Office and Google (Gmail, Google Sheets, Google Drive etc.)

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

About the job

IKEA Malaysia is seeking a passionate Human Resource Manager who play a pivotal role in translating Ikano Retail’s global people strategy into actionable plans that drive business success and elevate the co-worker experience, working closely with the Retail Manager to ensure that HR strategies are effectively implemented and aligned with business priorities, collaborate with Store HR Managers to drive impactful people initiatives across IKEA Malaysia stores, ensuring alignment with the overall strategy while adapting to local needs.

Your assignment

• Develop and implement a forward-looking Country People Strategy that aligns with business goals, drives organizational transformation, and ensures market leadership.
• Work closely with the global HR team to design and implement strategic initiatives across key areas, including Rewards & Benefits, Talent & Organizational Development and Co-worker Experience.
• Drive the HR agenda for IKEA Malaysia stores in close collaboration with Store HR Managers, ensuring the seamless execution of the people cycle, HR initiatives, and action plans.
• Collaborate with cross-functional teams to integrate HR strategies into broader business operations, ensuring alignment and synergy in achieving business objectives.
• Establish and maintain a compelling EVP that positions IKEA as the employer of choice in Malaysia’s retail market, ensuring our brand resonates with top talent.
• Lead the design and implementation of innovative talent strategies.
• Build and sustain a high-performance culture through a strong performance management framework and learning and development programs.
• Ensure compliance with Malaysian labor laws, Ikano Retail policies, and HR standards.
• Lead the charge on Diversity, Equity, and Inclusion (DEI), embedding these principles across all people and business operations.
• Contribute to the development of the HR team by sharing innovative HR practices and insights gained from the Malaysian market, strengthening the organization’s collective knowledge.
• Serve as a trusted advisor and strategic partner to the Retail Manager, IKEA Malaysia, and the Malaysia Management Team, providing insights and recommendations that drive business success.
• Lead change management initiatives to ensure smooth transitions during restructuring, market expansions, or operational changes.
• Utilize HR technology and data analytics to optimize decision-making, improve workforce efficiency, and measure the success of HR initiatives.

Job Responsibilities

• Lead and manage the Employee Relations (ER) and Industrial Relations (IR) functions to ensure a positive and productive workplace.
• Develop and implement ER and IR policies, procedures, and programs that comply with labor laws and best practices.
• Serve as the primary point of contact for internal stakeholders on all ER and IR matters, providing guidance and support.
• Proactively manage employee grievances, disciplinary actions, and conflict resolution processes while ensuring fair treatment and adherence to company policies.
• Facilitate negotiations with employee representatives and unions, when applicable, to maintain good industrial relations and resolve disputes.
• Conduct regular training sessions for management and employees on ER and IR topics, including conflict resolution and labor laws.
• Monitor industry trends and labor market developments to identify potential impacts on the organization and develop proactive strategies.
• Lead and support organizational change initiatives with a focus on maintaining employee engagement and morale during transitions.
• Prepare and deliver reports on ER and IR metrics, trends, and issues to senior management.

Job Requirements

• Bachelor's Degree/ Master's degree in Human Resources, Business Administration, Industrial Relations, or a related field; relevant certifications are advantageous.
• At least 8-10 years of experience in Employee Relations and Industrial Relations, with a minimum of 4 years in a managerial role.
• Strong knowledge of labor laws, employee rights, and industrial relations practices.
• Demonstrated experience in managing complex ER and IR issues, disputes, and negotiations.
• Excellent analytical, problem-solving, and conflict resolution skills.
• Strong interpersonal and communication skills, with the ability to build relationships at all levels.
• Ability to work independently and make decisions in a fast-paced environment.
• Fluency in English and Bahasa Malaysia; proficiency in other languages is a plus.
• Commitment to fostering a positive work environment and promoting employee engagement.

Job Responsibilities

• Develop and implement recruitment strategies and processes to attract top talent and meet the organization's staffing needs.
• Manage the full recruitment lifecycle, including job postings, candidate sourcing, screening, interviewing, and selection.
• Collaborate with hiring managers to understand their specific recruitment needs and provide guidance on best practices.
• Conduct market research to identify trends and strategies to improve recruitment efforts and stay competitive in the industry.
• Enhance the candidate experience by providing timely communication and feedback throughout the hiring process.
• Utilize Applicant Tracking Systems (ATS) and other HR tools to maintain accurate records and metrics for recruitment activities.
• Develop and maintain relationships with external recruitment agencies and educational institutions to build a talent pipeline.
• Train and mentor junior HR staff and recruitment team members to ensure a high level of performance.
• Monitor and report on recruitment metrics to track progress and make data-driven decisions.
• Support diversity and inclusion initiatives in the hiring process to promote a diverse workforce.

Job Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field; a Master's degree is a plus.
• At least 5-7 years of experience in recruitment or talent acquisition, with a demonstrated track record of successful hires.
• Strong knowledge of recruitment best practices, techniques, and tools.
• Excellent interpersonal and communication skills, with the ability to build relationships at all levels of the organization.
• Familiarity with labor laws and regulations related to recruitment and employment.
• Proficient in using Applicant Tracking Systems (ATS) and HR software.
• Data-driven mindset with the ability to analyze metrics and assess the effectiveness of recruitment efforts.
• Fluency in English and Bahasa Malaysia; proficiency in additional languages is a plus.
• Commitment to promoting diversity and inclusion in the workplace.

1. Employee Engagement

• Drive and organize employee engagement activities such as family day, annual dinner, sports day, breakfast engagement, quarterly engagement sessions and etc to foster relationships amongst colleagues.
• Recommend the necessary initiatives to continuously strive for a harmonious working environment amongst the employees.

2. Industrial Relations

• Work closely with Group Human Resources to provide advisory services to farm management team and employees on state and federal employment regulations, collective agreements, benefits and compensation policies, personnel procedures, and classification programs.
• Handling of all disciplinary, misconduct, employee performance, grievance, and termination cases in consultation with Group Human Resources.
• Liaison with state and city regulatory bodies (Jabatan Tenaga Kerja) on all matters relating to workers issues at farm.

3. Learning & Development

• Prepare yearly training budget and programmes for employees to inculcate a  learning & growth culture at the Farm.
• Monitor all training program costs, training details, training bond details  and records.
• Support Group Human Resources initiatives in facilitating development programmes such as Leadership Development programme, Managerial Development programme, Talent Development programme, coaching programme, mentor-mentee programme buddy system, E-Learning programme and any other program in DPDC Academy.

4. Talent Acquisition

• Work with Department Heads to identify manpower requirements to support effective organization structure aligned towards the business direction.
• Source and provide quality candidates to Hiring Managers within a stipulated timeframe and close the assigned positions according to the timeline set out in the KPIs. 
• Participate in various Employer Branding activities such as university career talks, career fairs, strategic partnerships with schools etc.
• Conduct pre-onboard, onboarding and blending-in programmes for new employees to ensure an enriching orientation experience.
• Conduct exit interviews with resigned employees, to gauge the attrition reasons and recommend the necessary actions for improvement.
• Responsible for foreign workers matters, including manpower planning, submission of documents for foreign workers application, renewal & cancellation of work permit, arrange workers for FOMEMA check-up and handle of disciplinary and grievances cases, workers welfare.

5. Payroll & Performance Management

• Check payroll on a monthly basis to ensure the submission of statutory contribution in compliance and no penalties cases.
• Manage manpower budget and utilization to support productivity and cost optimization.
• Encourage a performance culture and ensure effective implementation of performance management system which includes advising staff in KPIs setting, understanding of core and leadership competencies.
• Ensure that all submission of input into the HRIS system is accurate and complete to support organisational effectiveness.

6. To perform any other tasks and assignments as directed by the management from time to time.