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LifeTech Group

Pre-sales Executive (Information Technology)

Full-time

Petaling Jaya, Selangor

Information Technology

1 week ago

The role involves providing technical support, engaging in sales activities, and delivering exceptional customer service on a daily basis. The Pre-Sales and Technical role requires working closely with the technical team to understand and present complex solutions to clients.

Job Description:

Building the product lines, services, supporting the sales department in sales activities, and developing the company’s portfolio.
Procuring, maintaining, developing, upgrading and other IT systems-related items for the use of LifeTech and its customers.
To maintain a thorough knowledge of the company’s products and service offerings and methodologies
To work with the product development teams to capture new customer requirements and develop and expand the product portfolio
Planning of sales strategies, the positioning in contrast to the competitors and the demonstration of the business
Preparation of presentations about the products or services with all their values for the usage of the sales department
Creation of marketing concepts
To articulate (through written submissions and oral presentations) solutions to both technical and non-technical customers
Coordination and organization of demand generating activities like tradeshows, company events or customer workshops
Engagement with the customers and interpretation of their needs and derivation of advice for prospective products that are aligned with the customers' demands
To advise on bid / no bid decisions based on technical and commercial considerations
Assist in production of RFP/RFQ
Ensure smooth transition to technical teams of the business and functional requirements agreed with customer and enable initial hand holding and relationship building with customer

Job Requirement:

2-3 Year Experience in Business Development or Sales
Excellent communication skills with a flair for presentations.
Ability to speak and write good English is a must
Forward thinking, open-minded confident and self-motivated
Bachelor's degree in Information Technology or related field

Quick Apply

EMA GLOBAL Assistance Sdn Bhd

Information Technology Administrator and Data Security Officer

Full-time

Petaling Jaya, Selangor

Information Technology

2 weeks ago

A results-oriented IT Administrator and Data Security Officer is responsible for managing the organization's IT infrastructure and safeguarding its data assets. the role involves supervising the IT department, upgrading hardware and software, troubleshooting issues, and maintaining efficient network and server operations. they ensure the optimization of IT infrastructure performance to enhance system efficiency across the company. Additionally, implement robust data security measures, including encryption and access controls, conduct risk assessments, and address vulnerabilities to prevent breaches. The position requires ensuring compliance with regulations like GDPR or HIPAA, training staff on IT and cybersecurity best practices, and responding effectively to security incidents. This dual role fosters a secure, efficient, and resilient IT environment that supports organizational goals.

Specific Responsibilities:

Monitoring and maintaining networks and inventory lists for both software and hardware
Monitor and maintain tech refresh plans for both software and hardware
Upgrading, installing and configuring new hardware and software to meet company objectives.
Implementing security protocols and procedures to prevent potential threats.
Creating user accounts and maintain access contro based on principle of least privilege
Maintain information and cyber security hygiene for all systems
Performing diagnostic tests and debugging procedures to optimize computer systems.
Documenting processes, as well as backing up and archiving data.
Developing data retrieval and recovery procedures.
Designing and implementing efficient end-user feedback and error reporting systems.
Keeping up to date with advancements and best practices in IT administration.
Creating email & WECARE for new hire.
Update and maintaining the L&D Portal.
Coordinate with provider for maintenance and system issue (3CX, Unifi, EntryPass, WeCare, etc)
On call and standby for any system maintenance or disruptions in the office, including after office hours, on weekends, and on public holidays.
Ad Hoc Task

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The Alice Smith School

Digital Technology Intern - Internship

Internship

Seri Kembangan, Selangor

Information Technology

3 weeks ago

Our Purpose at The Alice Smith School

According to the words of our school song: ‘Soon there were two, who were joined by a few’. Alice Smith started a movement with just two people. That single brave act sparked a positive chain reaction. She inspired other families to join her on her journey, creating a nurturing environment for generations of learners and a home away from home for thousands of families.

In that same vein, we keep the Alice Smith spirit alive by building a nurturing community that encourages our students to explore the world with courage, curiosity and compassion.

To build a better world together.

Our purpose is embedded through our three strategic pillars:

Our People

We are a diverse collective of experts and curious minds, working together to push the boundaries of education to lead learning for an ever-changing world.

Our Students

We encourage students to explore different paths with courage and curiosity, in an environment that empowers them to make an impact as their best self.

Our World

We are a supportive, connected community that innovates, explores and learns together.

Job Purpose

Calling all tech-savvy students! Are you passionate about IT and eager to gain hands-on experience? We're looking for bright, curious students to join our dynamic IT Internship program!

Responsibilities/Duties:

Here's what you'll get:

Be Prepared for an ever-changing world: Get exposed to daily IT operations, from user support to application development.
Let’s learn together : Learn from experienced professionals in areas like:
- Level 1 & 2 Support
- Application Development ️
- Audio Visual Support
- Graphic & Video Design
- Network & Cybersecurity Management
Working Together to push boundaries: Collaborate with our team and gain valuable experience working alongside IT professionals.

Why Intern with Us?

Diverse collective of experts! Be mentored by industry experts.
Work on cutting-edge projects! Gain experience with the latest technologies.
Boost your resume! Stand out from the crowd with valuable work experience.
Fun and collaborative environment! Join a team that's passionate about what they do.

Safer Recruitment Practices:

As a school with a diverse collective of experts, we uphold recruitment protocols that adhere to the highest possible international standards. We conduct thorough pre-employment checks on candidate references and verify qualifications. If you require further information regarding the School's 'Pre-Appointment Checks,' please liaise with our People and Culture representative, as the process may vary for individuals of different nationalities.

We prioritise the careful scrutiny of checks as they are essential in ensuring a safe and secure environment for our students. By maintaining stringent recruitment practices, we aim to provide a nurturing and protected learning environment for all our students.

The duties and responsibilities of this post may vary from time to time according to the changing demands of the school. This job description may be reviewed at the reasonable discretion of the Head of School and school leadership in the light of those changing requirements and in consultation with the post holder.

Selection Criteria:

IT students and recent graduates! Enrolled in a program related to IT (or recently graduated with an IT degree).
Learning machine! A genuine desire to learn and grow.
Team player! Enjoys collaborating with others, including younger students.
Reliable rockstar! Disciplined, committed, and a go-getter.
Clear communicator! Excellent written and spoken English.

Ready to take your first steps towards a rewarding IT career? Apply now!

The Alice Smith School is one of the most prestigious and respected British international schools in Asia. It has an established reputation for excellence, and as a not-for-profit educational foundation, all the school’s resources are focused on the wellbeing of students. The school is one of the first schools in Malaysia and earliest in South East Asia and wider afield to be accredited as a British School Overseas by the Department for Education in London and is graded as outstanding.

The School resides on two campuses. The Primary Campus caters to students from Pre-school to Year 6 in the city centre, while the beautiful purpose-built Secondary Campus in Equine Park situated on 25 acres of land caters to students from Years 7 to 13 and offers GCSEs and A Levels.

Since its founding in 1946, the school has grown into a diverse and dynamic community with 1,600 students from close to 50 different nations. The core of the student body comprises the founder nationalities of Britain, Australia, New Zealand and Ireland and later as the school matured, the children of alumni. With more than 70 years of history, the school has a rich educational heritage and an extensive web of alumni globally.

The school is a member of FOBISIA (Federation of British International Schools in Asia), COBIS (Council of British International Schools), ISC (Independent Schools Council), EARCOS (East Asia Regional Council of Schools), and CIS (Council of International Schools).

The Alice Smith School is anchored in the English National Curriculum. The school is committed to leading excellence in learning, teaching and curriculum creativity. We provide a stimulating, challenging and joyful ethos where every individual is valued and their achievements celebrated.

We value, and aim to educate, the whole child. We want our students to lead successful adult lives, enriched and empowered by a passion for lifelong learning. Our teachers are not simply concerned with the transfer of academic knowledge and skills; we deliberately develop values and wider understanding.

Our broad and balanced curriculum is designed to stimulate every student’s capacity to learn whilst providing the opportunity to develop higher-level thinking skills including creativity, problem solving and highly effective communication.

Reflecting the very best of British education provision enhanced and enriched by our international context, our students are encouraged to become proficient lifelong learners through the explicit development of the KLASS learner attributes:

Happiness and Health

Respect

Community Mindedness

Independence

Communication

Problem Solving

Visit www.alice-smith.edu.my for more details.

Quick Apply

The Alice Smith School

Executive Digital Technology Support

Full-time

Seri Kembangan, Selangor

Information Technology

3 weeks ago

Our Purpose at The Alice Smith School

According to the words of our school song: ‘Soon there were two, who were joined by a few’. Alice Smith started a movement with just two people. That single brave act sparked a positive chain reaction. She inspired other families to join her on her journey, creating a nurturing environment for generations of learners and a home away from home for thousands of families.

In that same vein, we keep the Alice Smith spirit alive by building a nurturing community that encourages our students to explore the world with courage, curiosity and compassion.

To build a better world together.

Our purpose is embedded through our three strategic pillars:

Our People

We are a diverse collective of experts and curious minds, working together to push the boundaries of education to lead learning for an ever-changing world.

Our Students

We encourage students to explore different paths with courage and curiosity, in an environment that empowers them to make an impact as their best self.

Our World

We are a supportive, connected community that innovates, explores and learns together.

The Opportunity (Overview of the role)

The KLASS IT Support Executive plays a crucial role in ensuring the smooth operation of IT systems and providing excellent customer service to users within the organization. They act as a bridge between technical IT solutions and non-technical users, helping to resolve issues and improve overall productivity.

Technical Support:

Provide Level 0-1 technical support to staff and students according to established Service Level Agreements (SLAs).
Troubleshoot and resolve a wide range of hardware and software issues, including desktops, laptops, tablets, printers, internet connectivity, and educational software.
Document support interactions and solutions for future reference.
Escalate Level 2-3 support issues to the IT Manager or designated team member for further resolution.

User Support and Training:

Assist staff and students with basic technology use and provide training on new software and applications.
Develop and maintain user guides and documentation for commonly used technology tools.
Answer user inquiries regarding technical issues and school technology policies.

Hardware and Software Management:

Assist with the setup, configuration, and maintenance of school devices.
Manage software licenses and ensure software compliance within the school.
Participate in inventory control of IT equipment and accessories.

Classroom Technology Support:

Set up and troubleshoot classroom technology equipment, including projectors, smart boards, and sound systems.
Collaborate with teachers to integrate technology effectively into their lessons.

Other Responsibilities:

Assist with the preparation and execution of IT-related events or projects.
Stay up-to-date on evolving educational technology trends and applications.
Maintain a positive and professional demeanor, providing excellent customer service to all users.

Qualifications and Requirements:

Degree/Diploma in Information Technology (IT) or Computer Science.
Maintain an up-to-date approved IT systems certification for the entire duration of the contract period. An IT-approved certification list will be reviewed and published annually based on the technology currently being utilized within the school’s IT infrastructure.
Excellent problem-solving and analytical skills
Strong communication and collaboration skills (written and verbal)
Ability to work independently and as part of a team
Adaptability and willingness to learn new technologies
Be proactive and independent in creative development

Safe Recruitment Practices:

As a school with a diverse collective of experts, we uphold recruitment protocols that adhere to the highest possible international standards. We conduct thorough pre-employment checks on candidate references and verify qualifications. If you require further information regarding the School's 'Pre-Appointment Checks,' please liaise with our People and Culture representative, as the process may vary for individuals of different nationalities.

We prioritise the careful scrutiny of checks as they are essential in ensuring a safe and secure environment for our students. By maintaining stringent recruitment practices, we aim to provide a nurturing and protected learning environment for all our students.

The duties and responsibilities of this post may vary from time to time according to the changing demands of the school. This job description may be reviewed at the reasonable discretion of the Head of School and school leadership in the light of those changing requirements and in consultation with the post holder