Total 11 Others/Any level Information Technology job vacancies in Iskandar Puteri, Johor

Shaveh Group is currently growing and expanding our team! We’re eagerly seeking a dynamic and results-oriented Assistant Operation Manager to join our team!

As an Operation Personnel, you will play a pivotal role in ensuring smooth operations, driving efficiency, and implementing strategies to optimize productivity. If you are a motivated person with a passion for operational excellence, we invite you to apply and be part of our growing organization!

Shaveh Group 目前正在成长和扩大我们的团队！ 我们热切地寻找一位充满活力、注重结果的 副营运经理 加入我们的团队。 作为一名营运人员，您将在确保平稳运营、提高效率和实施优化生产力的策略方面发挥关键作用。 如果您是一个积极进取、热衷于卓越运营的人，我们邀请您申请并成为我们不断发展的组织的一部分！

2 Working Location Available

• HQ – Taman Daya, Johor Bahru
• KL Branch – Menara K1, Jln Klang Lama

What you can Get?

• Competitive Salary & Benefits Package 有竞争力的薪资和福利待遇
• Opportunities for Career Growth and Professional Development 职业成长和专业发展的机会
• Collaborative and inclusive work environment 协作和包容的工作环境

What’s your Responsibilities?

1. License Application Management:

• Manage and oversee the entire license application process, from initial preparation to submission and approval.
• Ensure all applications are complete, accurate, and submitted in a timely manner.
• Maintain up-to-date knowledge of local, state, and federal licensing requirements relevant to the company’s operations.

2. Regulatory Compliance:

• Ensure that the company complies with all relevant regulations and legal requirements for various licenses and permits.
• Coordinate with government agencies, local authorities, and other regulatory bodies to obtain necessary approvals and licenses.
• Keep track of license renewal dates and ensure timely renewal to avoid lapses in compliance.

3. Documentation and Reporting:

• Prepare and organize all required documentation for license applications, including forms, supporting documents, and correspondence.
• Maintain accurate records of all license applications, approvals, renewals, and communications.
• Generate reports on the status of license applications and compliance for management review.

4. Stakeholder Coordination:

• Liaise with internal departments to gather necessary information and documents required for license applications.
• Communicate with external stakeholders, including regulatory authorities and consultants, to facilitate the licensing process.
• Address any issues or concerns raised by regulatory bodies and work towards prompt resolution.

5. Process Improvement:

• Identify areas for improvement in the licensing process and implement efficient procedures to streamline operations.
• Stay informed about changes in licensing laws and regulations, and adjust processes accordingly.
• Provide recommendations to management on best practices for license management and compliance.

6. Administrative Support:

• Assist with other administrative tasks related to operations as needed, including filing, data entry, and correspondence.
• Support the Operations Manager in various projects and tasks related to company operations and regulatory compliance.

7. Training and Guidance:

• Train and guide junior staff or team members involved in the license application process.
• Provide support and mentorship to ensure the team understands and adheres to licensing requirements and procedures.

The Requirements of the role:

• Diploma / Degree in Business Administration, Management, or a related field.
• Min 3 years of experience in Operation Management.
• Excellent problem-solving and decision-making abilities, with a data-driven approach.
• Detail-oriented mindset with a focus on accuracy and efficiency.
• Proven ability to adapt to change, manage multiple priorities, and work under pressure.
• Willing travel to KL office if required.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Personal leave
• Personal development opportunities

Job Summary:

We are seeking an experienced Project Manager to join our Business Team, focusing on the operation of a mobile social casino game (online table game) for the global market, with a specific emphasis on the Taiwan market. The ideal candidate will have a strong background in project management, mobile gaming, and data analytics, with a keen understanding of social gaming trends, particularly in Southeast Asia.

Key Responsibilities:

1.Project Planning and Execution:

• Plan, execute, and deliver mobile social game projects, ensuring alignment with business objectives.
• Develop plans with timelines and track business progress based on performance in marketing and sales KPIs.

2.Market Analysis and Strategy:

• Conduct market research and analysis to identify trends, customer preferences, and the competitive landscape.
• Collaborate with teams to develop strategies tailored to the Taiwan market, increasing user engagement and satisfaction.

3.Cross-Functional Collaboration:

• Work closely with the operational team and other departments to ensure cohesive and effective project execution.
• Facilitate communication and collaboration to meet project milestones efficiently.

4.Performance Tracking and Reporting:

• Establish key performance indicators (KPIs) to measure project success and user engagement.
• Analyze game performance and user feedback to drive continuous improvement.
• Data Analytics and Fair Play Maintenance:
• Analyze game data and apply insights to meet operational service needs.

Qualifications:

1. Strong understanding of mobile social gaming (online table games) dynamics and market trends.
2. Proven ability to manage cross-functional teams and drive projects to successful completion on time.
3. Excellent communication, negotiation, and stakeholder management skills.
4. Korean natives preferred (Supports work-permit) : Language proficiency in both English and Mandarin is preferred

Perks & Benefits

• Allowance (MeSals & Transportation)
• Casual dress code
• Free snacks / Happy hours
• Personal leave
• Open culture
• Personal development opportunities
• Game Room - PS5 & Nintendo DS

工作總結：

我們正在尋找經驗豐富的專案經理加入我們的業務團隊，專注於全球市場行動社交賭場遊戲（線上桌面遊戲）的運營，特別是台灣市場。理想的候選人將在專案管理、行動遊戲和數據分析方面擁有深厚的背景，並對社交遊戲趨勢（尤其是東南亞的社交遊戲趨勢）有敏銳的了解。

主要職責：

1.專案規劃與執行：

• 規劃、執行和交付行動社交遊戲項目，確保與業務目標保持一致。
• 制定帶有時間表的計劃，並根據行銷和銷售 KPI 的績效追蹤業務進度。

2.市場分析與策略：

• 進行市場研究和分析，以確定趨勢、客戶偏好和競爭格局。
• 與團隊合作制定適合台灣市場的策略，提高用戶參與度與滿意度。

3.跨職能協作：

• 與營運團隊和其他部門密切合作，確保專案執行的凝聚力和有效性。
• 促進溝通和協作，以有效地實現專案里程碑。

4.績效追蹤與報告：

• 建立關鍵績效指標 (KPI) 來衡量專案成功和使用者參與度。
• 分析遊戲效能和用戶回饋以推動持續改進。
• 數據分析與公平競賽維護：
• 分析遊戲數據並應用見解來滿足營運服務需求。

資格：

1. 對行動社交遊戲（線上桌上遊戲）動態和市場趨勢有深入的了解。
2. 具有管理跨職能團隊和推動專案按時成功完成的能力。
3. 優秀的溝通、談判和利害關係人管理技能。
4. 韓國人優先（支持工作許可）：精通英語和普通話者優先

津貼和福利

• 津貼（膳食和交通）
• 休閒著裝要求
• 免費小吃/歡樂時光
• 事假
• 開放文化
• 個人發展機會
• 遊戲室 - PS5 和 Nintendo DS

Job Summary:

We are seeking an experienced Project Manager to join our Business Team, focusing on the operation of a mobile social casino game (online table game) for the global market, with a specific emphasis on the Taiwan market. The ideal candidate will have a strong background in project management, mobile gaming, and data analytics, with a keen understanding of social gaming trends, particularly in Southeast Asia.

Key Responsibilities:

1.Project Planning and Execution:

• Plan, execute, and deliver mobile social game projects, ensuring alignment with business objectives.
• Develop plans with timelines and track business progress based on performance in marketing and sales KPIs.

2.Market Analysis and Strategy:

• Conduct market research and analysis to identify trends, customer preferences, and the competitive landscape.
• Collaborate with teams to develop strategies tailored to the Taiwan market, increasing user engagement and satisfaction.

3.Cross-Functional Collaboration:

• Work closely with the operational team and other departments to ensure cohesive and effective project execution.
• Facilitate communication and collaboration to meet project milestones efficiently.

4.Performance Tracking and Reporting:

• Establish key performance indicators (KPIs) to measure project success and user engagement.
• Analyze game performance and user feedback to drive continuous improvement.
• Data Analytics and Fair Play Maintenance:
• Analyze game data and apply insights to meet operational service needs.

Qualifications:

1. Strong understanding of mobile social gaming (online table games) dynamics and market trends.
2. Proven ability to manage cross-functional teams and drive projects to successful completion on time.
3. Excellent communication, negotiation, and stakeholder management skills.
4. Korean natives preferred (Supports work-permit) : Language proficiency in both English and Mandarin is preferred

Perks & Benefits

• Allowance (MeSals & Transportation)
• Casual dress code
• Free snacks / Happy hours
• Personal leave
• Open culture
• Personal development opportunities
• Game Room - PS5 & Nintendo DS

角色描述

我們正在馬來西亞尋找一名初級技術專家加入我們充滿活力的團隊。

作為技術專家，您將在向潛在客戶展示和推廣我們的產品功能、優勢和頂級品質方面發揮關鍵作用。您將成為尋求專家協助、解決技術疑問並對客戶可能遇到的任何問題進行故障排除的首選人員。

為了成功地完成這項工作，個人必須具有高能量水平，並且能夠及時有效地履行每項基本職責。以下列出的要求代表了所需的最低知識、技能和能力水準。我們的工作環境快節奏且令人興奮！

職責

• 進行產品演示，向潛在客戶（包括室內設計師、木匠和建築師）展示功能、優點和應用。
• 為客戶提供產品故障排除、解決技術疑問並及時解決問題的專家協助，以確保客戶滿意度。
• 根據室內設計師、木匠和建築師的具體需求提供全面的產品培訓課程，使他們能夠在自己的專案中有效地利用我們的產品。
• 與跨職能團隊成員合作，為主要客戶組織和執行產品培訓計劃，確保與業務目標和客戶要求保持一致。
• 進行產品演示，向潛在客戶（包括室內設計師、木匠和建築師）展示功能、優點和應用。
• 為客戶提供產品故障排除、解決技術疑問並及時解決問題的專家協助，以確保客戶滿意度。
• 隨時了解產業趨勢、產品開發和競爭對手產品的最新動態，為客戶提供明智的指導和建議。
• 與客戶建立並維持牢固的關係，了解他們的需求和挑戰，以提供個人化的支援和指導。
• 協助開發產品文件、培訓材料和資源，以促進有效的產品採用和使用。
• 能與木工聯絡溝通，了解木工加工知識。
• 更新技術報告並在CRM系統中維護準確的記錄。

要求

• 文憑、A-Level 或同等實務經驗。
• 至少 1 年相關經驗。
• 必須擁有自己的車輛，並且必須願意在全國範圍內（整個馬來西亞）旅行。
• 具有技術支援或客戶服務職位的經驗，最好是在木工行業。
• 顧客導向和適應/應對不同個性的能力。
• 良好的演講技巧

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 醫療保險

Role Description

We are looking for a Junior Technical Specialist in Malaysia to join our dynamic team.

As a Technical Specialist, you will play a pivotal role in presenting and promoting our product features, benefits and top qualities to potential customers. You will be the go-to person for expert assistance, addressing technical queries and troubleshooting any issues customers may encounter.

To perform this job successfully, an individual must have a high energy level and be able to perform each essential duty in a timely and effective manner. The requirements listed below represent the minimum level of knowledge, skill and ability necessary. Our work environment is fast-paced and exciting!

Responsibilities

• Conduct product presentations to showcase features, benefits and applications to potential clients, including interior designers, carpenters and architects.
• Provide expert assistance to customers for product troubleshooting, addressing technical queries and resolving issues promptly to ensure customer satisfaction.
• Deliver comprehensive product training sessions tailored to the specific needs of interior designers, carpenters and architects, empowering them to utilize our products effectively in their projects.
• Collaborate with cross-functional team members to organize and execute product training programs for key customers, ensuring alignment with business objectives and customer requirements.
• Conduct product presentations to showcase features, benefits and applications to potential clients, including interior designers, carpenters, and architects.
• Provide expert assistance to customers for product troubleshooting, addressing technical queries and resolving issues promptly to ensure customer satisfaction.
• Stay updated on industry trends, product developments and competitor offerings to provide informed guidance and recommendations to customers.
• Develop and maintain strong relationships with customers, understanding their needs and challenges to provide personalized support and guidance.
• Assist in the development of product documentation, training materials, and resources to facilitate effective product adoption and usage.
• Able to liaise and communicates with carpenters and knowledge in carpentry processing.
• Update of technical report and maintain accurate records in the CRM system.

Requirements

• Diplomas, A-Level or equivalent practical experience.
• Minimum 1-year related experience.
• Must possess own vehicle and must be willing to travel nationwide (entire Malaysia).
• Previous experience in a technical support or customer service role, preferably in carpentry industry.
• Customer orientation and ability to adapt/respond to diverse personalities.
• Good Presentation Skill

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance

Help Desk & IT Support (Information & Communication Technology)

Full time

Job Responsibilities :

1. Assemble and thoroughly check laptop/PC orders and able to finish the orders

neatly within stipulated time.

2. Provide technical support for computer hardware and software errors - Assist

customers through multiple platforms, including face-to-face, over the phone, email,

or social media platforms to resolve issues.

3. Computer hardware diagnostic skills - Able to determine/troubleshoot computer

errors' root causes before the repair are performed.

4. Provide good customer service for customers who call in and send in systems for

RMA.

5. Respond and resolve open cases in a timely manner using available resources

within the company.

6. Prioritize and manage many open cases simultaneously.

Job Requirements :

1. Minimum a SPM holder or equivalent with at least 2-year experience in an

computer assembly role or technical support environment.

2. Possess good computer/hardware knowledge and skills

3. Good communication skills in English and Bahasa

4. Possess multi-tasking capabilities and excel under pressure

5. Good analytical and problem-solving skills

6. Ability to work effectively in a team environment

Perks & Benefits

• Personal leave
• Personal development opportunities

服務台和 IT 支援（資訊和通訊技術）

全職

工作職責：

1.組裝並徹底檢查筆記型電腦/PC訂單並能夠完成訂單

在規定的時間內整齊地進行。

2.針對電腦軟硬體錯誤提供技術支援-Assistance

透過多種平台接觸客戶，包括面對面、電話、電子郵件、

或社群媒體平台來解決問題。

3. 電腦硬體診斷技能 - 能夠確定/排除電腦故障

執行修復之前錯誤的根本原因。

4.為來電、送入系統的客戶提供良好的客戶服務

退貨授權。

5.利用現有資源及時回應並解決未決案件

公司內部。

6. 同時對多個未決案例進行優先排序和管理。

職位要求：

1. 至少擁有 SPM 持有者或同等學歷，並具有至少 2 年的工作經驗

電腦組裝角色或技術支援環境。

2. 具備良好的電腦/硬體知識與技能

3. 良好的英語和馬來語溝通能力

4. 具備多工處理能力，能在壓力下表現出色

5.良好的分析與解決問題的能力

6. 能夠在團隊環境中有效運作

津貼和福利

• 事假
• 個人發展機會

We are looking for an experienced CNC Programmer to take charge of programming, processing, and production planning for our CNC Mill/Turn and multi-axis machines. The ideal candidate will have a strong background in CNC programming and a keen eye for detail, capable of working with minimal supervision while ensuring high-quality outcomes.

Job Responsibilities

• To provide CNC Mill /Turn Programming / Multi axis program with min guide & supervision.
• Review and validating that the blue prints are legitimate and contains all required information to successfully manufacture the part.
• Process planning for manufacturing parts from start to finish, utilizing all production departments.
• Quoting manufacturing times for Sales.
• Create prints from CAD models for Sales and manufacturing use.
• Review and approving job traveler sequence of operations.
• Provide accurate information and clear instructions on setup sheets for machining.
• Indicate changes/additional information on job procedures, run time, and submit to the Sales Personnel for adjustments Technical assistance to Sales Personnel. (quoting, procedure, feasibility)
• Prepare ,Submit purchase request for special tools when needed.
• Following in-house training, expected to logon and input required vital information into network system. (Epicor)
• Update job sheet information. (Procedure, blank size, machine allocation & ETC.)
• End of project review. (finalize program and run time documentation)
• Generate accurate part geometry and prints.
• Support continuous improvement activities.
• Provide report & perform other duties as assigned by Program Manager.

Knowledge and Skill Requirements:

• Candidate must possess Min Diploma in mechanical or equivalent.
• Minimum 5 Year(s) and above of working experience in the related field is required for this position.
• Experience with CNC programming, machine tools and setting and able to identify risk for each project.
• Able to perform & do 3D CAD design ,Print when needed.
• Fully understand the program software and CNC machines.
• Ability to read and follow blueprints and general understanding of tolerance and GD&T .
• Able to use Mastercam 2019 or others convenience software.
• Must able to manage any related task & complete task within expected time.

Why Join Us? At CHawk, you’ll be part of a team that values innovation, precision, and continuous improvement. We offer a supportive work environment with opportunities for career growth and development. If you’re a dedicated CNC Programmer looking to make a significant impact, we’d love to hear from you.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Open culture
• Personal development opportunities

Helpdesk Support Engineer 

A Helpdesk Support Engineer in charge of providing maintenance, technical assistance and support to clients regarding hardware, system and network infrastrature and various IT-related issue. The primary objective is to ensure seamless operations by troubleshooting problems, offering timely resolutions, and maintaining user satisfaction. 

Education and Experience Requirement: 

• Bachelor's Degree in Computer Science/Information Technology, Engineering (Telecommunications) or equivalent 

• Proven experience in a technical support role or similar position 

• Strong understanding of IT infrastructure, including hardware, software, networks, and operating systems • Proficiency in troubleshooting common technical issues 

• Excellent communication and interpersonal skills 

• Ability to work independently and collaboratively in a fast-paced environment 

• Customer-oriented mindset with a focus on delivering high-quality support services • Professional certification is a plus 

• Minimum 1 year working experience in maintaining and administering relevant hardware

Responsibilities: 

• Respond promptly to user inquiries through various channels such as phone, email, or ticketing system 

• Diagnose and resolve technical hardware and software issues, including desktops, laptops, servers, storages, networking devices, backup, etc 

• Provide courteous and professional assistance to users, ensuring a positive support experience • Clearly communicate technical solutions in user-friendly language to non-technical personnel • Follow up with users to ensure issues are resolved satisfactorily and maintain high levels of user satisfaction 

• Coordinate with vendors for hardware repairs and warranty support as needed • Provide periodical preventive maintenance to customers IT infrastructure to ensure the system and network are in order 

Working Hour: 

• Monday to Friday, 8:30am – 6:00pm 

• Weekend and Public Holiday on standby basis 

Benefit: 

• Allowance and Claims 

• On Job Training & Certification 

• EPF & SOCSO 

• Insurance 

Job Scope:

- Drive the sales to achieve the individual sales target.

- Handle key accounts as assigned by Project Sales Manager.

- Provide the ICT quotations or any required information.

- Find new clients or new opportunities for ICT sales.

- Maintain contact with key clients to ensure high levels high levels of client satisfaction.

- Receives and resolves customer complaints and problems in a timely manner .

- Provide a weekly sales pipelines update to Sales Manager.

- Proactively establish and maintain relationships with all client.

- Archive sales certification in each respective band requirement.

- Familiar with sales cycle such as costing, PR and project kick off, deployment & management.

Requirement:

- Candidate must possess at least a bachelor’s degree in business admin or computer science/information with 1 year of projects experience.

- Positive attitude with a strong business mentality that enables you to be creative, resourceful and deliver results.

- Interactive and flexible communications & interpersonal skills.

- Passionate in people communication and ICT solution.

- Willing to travel within or out of Malaysia.

- Self-motivated and discipline.

Salary / Benefits:

- Salary depending on experience and qualification.

- Allowance and claims.

- Routine sales and technical training on ICT solution.

- Medical card, Insurance coverage & Socso is provided.

- Commission or group performance-based bonus.