Total 9 it technician job vacancies in Others category in Malaysia

Job Requirements:

• Be on 24 hours stand-by based on the schedule roster assistance to manage faults within area of concerned within the agreed timeline.
• To perform on site intervention to restore and rectify faulty equipment to restore equipment functionality within the required agreed indicators.
• Perform rigger activities as per required during attending network failure, preventive maintenance and other event, including service delivery activities as per the agreed quality and timeline.
• Managing all work slips issued and effectively managed it’s open and close within the allowable timeline.
• Performed the required routine preventive maintenance, CA, RF, WO, MR updates and all related work on network elements are within agreed timeline.
• Attending customer complaints within area of responsibility as assigned and directed by Superiors within the agreed timeline.
• Recording of all TT logs requirement, timesheet and all reporting in the relevant log book and system and ensuring all data are updated accurately at all times.
• Execution of all agreed improvement initiatives to improve team performances.
• Execution of work activities in a safe manner with well-maintained and secure work place prior, during and after every job completion as per the required guidelines and requirement which includes site access and supervision.
• Support execution and implementation of projects based on agreed scope of work and required timeline by performing required agreed activities based on project requirements.
• Ensure that all sites are in good and safe working environment by identifying potential danger and propose corrective actions to mitigate the danger.
• Ensure that all sites are properly secured and to control access to site by ensuring only authorized personnel can enter the site premise through the prescribed processes.
• To support site access and key management and accompany 3rd party activities on site when necessary based on project requirements.
• To adhere and implement company’s EHS policy, that includes:
• Be aware of the company OSHE as well as hazards/ aspects and their risks/ impacts in their work area.
• To take reasonable care for the safety and health of himself and other persons who may be affected by his acts or omissions at work.
• To cooperate with employer or any other person in the discharge of any duty or requirements imposed on the employer or that other person by the OSHA 1994 or any regulations made there under.
• To wear or use at all times any protective equipment or clothing provided by the employer for the purpose of preventing risks to his safety and health.
• To comply with any instruction or measure on OSHE instituted by his employer or any other person by or under the OSHA 1994 or any

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Annual leave
• Medical leave

職位要求：

• 根據排班表協助，24小時待命，在商定的時間內處理相關區域內的故障。
• 進行現場幹預，恢復和糾正故障設備，使設備功能恢復到規定的商定指標內。
• 在參與網路故障、預防性維護和其他活動期間，按照要求執行組裝工活動，包括按照商定的品質和時間表進行服務交付活動。
• 管理所有發出的工作單，並在允許的時間內有效管理其開啟和關閉。
• 執行了所需的例行預防性維護、CA、RF、WO、MR 更新以及網路元素的所有相關工作均在商定的時間表內。
• 在商定的時間內，在上級指定和指示的職責範圍內處理客戶投訴。
• 在相關日誌和系統中記錄所有 TT 日誌要求、時間表和所有報告，並確保所有資料始終準確更新。
• 執行所有商定的改進措施以提高團隊績效。
• 在每次工作完成之前、期間和之後，按照所需的指南和要求（包括現場訪問和監督），在維護良好且安全的工作場所以安全的方式執行工作活動。
• 透過根據專案要求執行所需的商定活動，支援根據商定的工作範圍和所需的時間表執行和實施專案。
• 透過識別潛在危險並提出糾正措施以減輕危險，確保所有場所處於良好和安全的工作環境。
• 確保所有站點都得到適當保護，並透過確保只有授權人員才能透過規定流程進入站點場所來控制對站點的存取。
• 根據專案要求，支援現場存取和金鑰管理，並在必要時陪同第三方現場活動。
• 遵守並實施公司的 EHS 政策，包括：
• 了解公司的 OSHE 以及其工作區域中的危險/方面及其風險/影響。
• 對自己以及可能因工作中的行為或疏忽而受到影響的其他人的安全和健康採取合理的照顧。
• 配合雇主或任何其他人履行 OSHA 1994 或據此制定的任何法規對雇主或其他人施加的任何職責或要求。
• 始終穿戴或使用雇主提供的任何防護設備或服裝，以防止其安全和健康面臨風險。
• 遵守其雇主或任何其他人根據 OSHA 1994 或任何其他規定制定的任何關於 OSHE 的指示或措施

津貼和福利

• 津貼（旅費、交通費等）
• 醫療保險
• 年假
• 病假

Primary Responsibilities

System Operations & Support

• Ensure the full implementation of IT projects, meeting deadlines and functional specifications.
• Provide day-to-day IT support for operations, troubleshooting end-user system and application issues promptly.
• Manage IT Helpdesk to address and resolve hardware and software issues efficiently.
• Monitor and maintain hotel servers (including backups, email systems, domain management, payroll systems, and business-critical servers).
• Install and configure new equipment, software, and networking solutions, providing necessary training to users.
• Perform preventive maintenance on servers, backup tapes, and ensure sufficient storage housekeeping.

Compliance & Security

• Coordinate with hotel IT teams to ensure compliance with company standards for IT hotel operations.
• Support the Finance Manager to align IT corporate operations with company standards and policies.
• Implement IT procedures and processes to maximize data protection, system security, and user privacy.
• Monitor software licenses, renewals, utilization, and manage reallocation or termination requests.

Vendor & Budget Management

• Work with system integrator vendors to resolve application errors, system enhancements, upgrades, and customization.
• Manage relationships with vendors, overseeing the procurement of hardware, software, and IT services.
• Plan, develop, and implement the IT budget, ensuring cost efficiency by obtaining competitive pricing from suppliers.
• Source, evaluate, and select vendors for IT-related projects and requirements.

Strategic IT Planning

• Perform feasibility studies and provide recommendations for system enhancements and process improvements.
• Ensure the hotel remains updated with the latest IT technologies by attending seminars, conferences, and workshops.
• Support the management team by monitoring system performance and providing insights for system optimization.

• Perform day-to-day Helpdesk responsibilities including responding IT requests, Troubleshooting, and new joiner On-Boarding
• Manage and maintain all IT Infrastructure such as Hardware, Software and Network
• Responsible for new equipment or product of IT system set-up and performing preventive maintenance and calibration (including project implementation and coordination)
• Basic network/server setup and troubleshooting
• Support on Installation, Maintenance, Troubleshoot on Hardware, Software, Network, Server and Printers
• Maintained IT Hardware, Software audit and IT Hardware disposal records
• Provide user guidelines to frequently problem occurred.
• May required standby support after office hours during system maintenance.
• Any other hoc task assigned by the Superior / Head of Department

Additional Exposure as added advantage:

• Knowledge of Basic IT Infrastructure (PC/Notebook, printers, and peripherals).
• Knowledge of the principles of client/server applications
• Knowledge of the Office applications and relevant product components.
• Knowledge of User administration, Active Directory, and Monitoring tools.
• Knowledge of Data Security concepts.
• Customer-centric and service mindset.

Candidates needed to be living in Penang to apply for this role. 

Overview:

We are looking for a Senior IT Infrastructure Analyst to join our IT team. You will be responsible for technical and administration activities of IT server and services which will include deployment, configuring, maintenance, upgrading and migration. You will also take in charge of troubleshooting and providing solutions if there are any the issues. You will be reporting to IT Manager and will have the exciting opportunity to be part of an IT infrastructure team.

Key Responsibilities:

• Managing virtualization infrastructure such as VMware, Nutanix, VDI, etc.
• Administration of Windows server and services such as Active Directory, DNS, DHCP, Exchange, File server, ERP, etc.
• Implementing and managing DevOps system.
• Monitoring the performance of all software and hardware, installing servers, configuring systems, and making sure every technical aspect is running smoothly.
• Supporting and driving other daily server operations and security tasks.
• Giving hands-on user support in the office and remotely.
• Writing user manuals and KB in ServiceNow.

• Installing and configuring computer hardware, software, systems, networks, printers and peripherals
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support for computing scope by phone or physical touch
• Repairing and replacing computer hardware as necessary

• Ensures timely Responsible for producing and amending engineering design drawings prepared by the Design Team and manage workload.
• Producing outputs from model’s accuracy and structured drawings suitable for Submission.
• Perform fully proficient work in Autocad and Revit.
• Liaising with BIM engineers in other offices to help coordinate design delivery.
• Flexible to adopt appropriate drawing standards and protocols to suit project requirements.
• Ability to produce all 2D and 3D design drawings information required for any type of structure wide range of tasks in support of the technical staff.

• Solder Joint Analysis (SJA) for NPI and sustaining testing phase
• Utilize FA tools such as X-ray, oscilloscope, curve tracer, microscope, CSAM, SEM, EDX, TDR, cross-sectioning, dye/pull techniques, and more for detailed analysis.
• Generate SJA summaries based on findings and provide detailed reports to engineers.
• Maintain and update SJA tracking sheets and equipment log sheets to ensure proper documentation.
• Assist FA engineers with assigned tasks, supporting root-cause analysis and enhancing product reliability.

• Perform basic laboratory test as per accordance with approved test methods or procedures.
• Assisting Chemist / Microbiologist in carrying out laboratory testing, method development and compliance with QA/QC requirement.
• Ensure Good Housekeeping and Good Laboratory Practice (GLP) in the laboratory.
• Ensure the sample preparation equipment are used and maintained in proper way.
• Adhere to group HSE safety procedures.
• Make sure all relevant raw data or test information to be correctly and accurately recorded in the provided raw data sheet or manual log book.
• To comply with all Health, Safety and Environment (HSE) local regulation (Occupational Safety and Health Act 1996, Factory and Machinery Act 1967, Environmental Quality Act 1974).
• To perform any other task as assigned by his/her superior.
• To report any hazard/risk, near-miss and incident in Crystal system.
• Ensure that all Operational Integrity Management System (OIMS) requirements are met.