Total 5 Senior Executive scientific operations manager job vacancies in Others category in Malaysia

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

This position, while located in Malaysia, is dedicated to supporting our operations in Singapore. The Operations team at Funding Societies aims to offer exceptional service to internal stakeholders and borrowers while building self-sustaining scalability and delivering a market-leading experience.

The key responsibilities of this role are to focus on value-adding to our customers while adhering to fundamental product design principles. The candidate for this role must be meticulous and timely in processing cases.

Every team member is encouraged and empowered to find and implement areas of improvement to enhance efficiency and effectiveness. An ideal candidate should approach occasional issues/problems with a clear understanding of the limitations and a problem-solving mindset, aiming to find solutions that are sustainable and scalable.

What you will do:

• Update and Maintain Credit-Ops Trackers: Ensure the accurate updating and maintenance of Credit-Ops trackers for various products in alignment with the monthly schedule, including but not limited to property, trade facility, invoice financing, working capital, and Experian.
• Maker/Checker Role: Perform the role of “maker” or “checker” for borrowers’ loan contracts, respectively, to ensure compliance and accuracy.
• KYC and Onboarding Operations: Execute KYC and backend onboarding operations for both borrowers and investors, prioritizing speed and accuracy in all operational work and documentation.
• Weekly Submissions: Conduct weekly submissions to Enterprise SG for all relevant disbursed loans.
• Early Redemption Calculations: Perform calculations for early redemption of loans for Bolt on an ad-hoc basis.
• Customer Service: Provide excellent back-office customer service, with a focus on key financing stages, such as offer acceptance, crowdfunding, and repayments, ensuring customer satisfaction and delight.
• Internal Stakeholder Engagement: Proactively engage with internal stakeholders (Sales, Credit, CX, Legal, etc.) to ensure timely and accurate processing of financing for customers.
• Process Structuring: Assist the manager/team lead in structuring and setting processes for variations and new system enhancements.

What we are looking for:

• Bachelor’s Degree in any discipline, preferably in Finance, Banking, Economic and/or Business & Commerce.
• 1-2 years’ experience in banking, trade finance operations, credit operations, back office, and credit administration.
• Interns (in last semester)/Fresh Graduates/Entry level applicants, with Upper Second-Class Honors and above, are encouraged to apply, training will be provided.
• Applicants must be willing to work in KL Eco City.
• Strong attention to detail and ability to multitask in a fast-paced environment and meet turnaround time / deadlines
• Able to think out-of-the-box for sustainable solutions to constraint problems
• Confident and clear communicator with excellent collaboration skills across teams.
• Self-motivated, humble and a team player
• Willingness to share knowledge, ideas, and best practices with others
• Proficient with MS Office & Excel, with an in-depth understanding of various features
• Strong business acumen with a genuine enthusiasm for helping SMEs
• Able to work on 1-year full time contract.

You will shine in this role if you are/have:

• Prior experience in service or operations support related work
• Champion the voice of customers.
• Experience with Slack and/or Google Workspace preferred
• Self-motivated with a continuous focus on enhancing process efficiency, possessing humility, and adept at collaborative teamwork

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with curated learning programs on our internal learning platform.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Be an integral member of the AML team’s daily operations, providing quality client service with the guidance of MUFG’s core values of Trust, Challenge & Empowerment, Passion for Clients, Openness and Honesty.

• Support the quality control review process of daily deliverables adhering to company and department policies and procedures relating to AML, Data Governance and Outsourcing
• Be a main contact for daily client inquiries and deliverables within your team, striving to consistently complete deliverables within SLAs, escalate any client or deliverable issues where required and appropriate
• Respond to queries from Clients, Investors, Fund Managers or internal MUFG Departments adhering to a high quality standard and provide assistance and guidance to the team members in query responses
• Through experience, provide guidance to colleagues within the team in daily tasks, processes and deliverables
• Actively participate in regular team check-in meetings/calls sharing information, ideas and supporting colleagues in a positive team culture
• Support management in department initiatives, projects, risk mitigation
• Support and Promote MUFG’s core values of Trust, Challenge & Empowerment, Passion for Clients and Openness and Honesty

In this role, you will be overseeing and executing various functions related to investors, to ensure seamless fund operations.

• Key responsibilities include processing investor transactions, maintaining accurate records, and collaborating with internal teams to enhance service delivery.
• Process investor subscriptions, redemptions, and transfers accurately and efficiently. Support the quality control review process of daily deliverables following company and department policies and procedures relating to investor registration, dealing, reporting and cash.
• Maintain up-to-date investor records, ensuring data integrity and compliance with regulatory requirements. Be a main contact for daily client inquiries and deliverables within your team, striving to complete deliverables within Service level agreements, escalate any client or deliverable issues where required and appropriate.
• Collaborate with internal teams, including client services and fund accounting, to address investor inquiries and resolve issues promptly. Respond to queries from Clients, Investors, Fund Managers or internal MUFG Departments following a high-quality standard and provide assistance and guidance to the team members in query responses.
• Work with immediate Line Manager on testing, change requests and adoption of new technologies to enhance service offering.
• Support and Promote MUFG’s core values of Trust, Challenge & Empowerment, Passion for Clients and Openness and Honesty

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

What will you do:

• To assist on executing tasks assigned within turn around time.
• To provide viewpoint on enhancing the turn around time.
• To promptly report In case of any operational problems or deviation from standard operating procedures.
• To collaborate closely with essential parties, including those within the organization and external stakeholders, to guarantee timely delivery of projects or tasks.
• To proactively documents and updates progress of operational processes.
• To take the initiative to provide timely and constructive feedback to peers.

What are we looking for:

• Undergraduate in finance, accounting, or any related field.
• Strong analytical and research skills.
• Excellent attention to detail.
• Good communication and interpersonal skills.
• Proficient in Microsoft Excel.
• Able to commit for 6 months contract.

You will shine if you have:

• Experience in operations role (internship or part time)
• 1-2 years experience in operations role if not a fresh graduate

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with curated learning programs on our internal learning platform.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

As an entrepreneurial and detail orientated individual you’ll join the operations team and be a core part of a fast-growing Fintech company. You will ensure our Payments team operations run smoothly, overseeing a range of responsibilities from daily payment processing to monthly reporting. If you want to know how Fintech works from the bigger picture to the small details - this role is right for you!

For more information on our payments team, kindly visit our website https://www.cardup.co/

What will you do :

• Own and improve the reconciliation of payments across all CardUp current and upcoming markets and ensure payments are always delivered on time.
• Own payment processes across the markets and ensuring payout, rejection and refunds are accurately and timely processed.
• Own monthly reporting to partners as well as financial reporting to regulatory bodies.
• Help monitor and track costs related to payments, always ensuring the accuracy of data and the related calculations.
• Drive product improvements to increase scalability of our backend system in relation to the daily Ops work and handling of payments.
• Engage in documenting and updating internal operating procedures.

• Bachelor degree holder in Business, Finance, Accounting or related disciplines
• Min 3 years experience in payment processing or financial background
• Familiar with Asian markets payments standard and practices
• Cards experience will be preferred
• Highly analytical and proficient in MS Excel modelling
• Strong attention to detail and ability to manage time to complete tasks with tight deadlines
• Excellent communication skills and personal qualities of integrity, credibility and quality
• Flexible and able to multi-task; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions
• Strong command of the English language (written and verbal)

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development: We believe learning should never end and we support everyone with curated learning programs on our internal learning platform
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity