Total 36 stakeholder management manager job vacancies in Others category in bangsar south kuala lumpur

Key Responsibilities:

1. Branch Operations Oversight

• Supervise and ensure the smooth daily operation of all branches.
• Conduct regular branch visits to monitor performance, resolve issues, and uphold operational standards.
• Standardize processes to ensure consistency and efficiency across branches.

2. Sales and Revenue Growth

• Develop and implement strategies to meet and exceed sales targets across all branches.
• Analyze branch sales performance and implement corrective actions when necessary.
• Drive initiatives to enhance customer satisfaction and loyalty.

3. Leadership and Team Development

• Mentor and train branch supervisors and team to enhance leadership skills and branch performance.
• Provide guidance, training, and support to ensure supervisors and their teams meet objectives.
• Foster a culture of collaboration and accountability among teams.
• Work closely with senior management to define measurable goals tied to the incentive program.
• Track progress against targets and report achievements transparently.

5. Business Development

• Identify growth opportunities and recommend new strategies to improve sales performance.
• Collaborate with marketing and merchandising teams to plan and execute promotional activities.
• Stay informed about market trends and industry innovations to drive business growth.

6. Reporting and Communication

• Prepare detailed reports on branch performance and sales for senior management.
• Act as the key communication link between branches and the head office.
• Ensure clear and consistent communication of company goals and initiatives to branch teams.

Qualifications and Skills:

Education:

• Bachelor’s degree in Business Administration, Retail Management, or a related field.

Experience:

• Proven experience as a Retail Manager or similar role managing multiple branches.
• Strong track record of achieving and exceeding sales targets.

Skills:

• Exceptional leadership and coaching skills.
• Results-driven with a strategic mindset.
• Strong communication and interpersonal skills.
• Proficient in retail management software and sales tracking tools.
• Excellent analytical and problem-solving abilities.

Preferred Skills:

• Experience designing and managing incentive programs.
• Familiarity with inventory and merchandising management.

Work Environment:

• Frequent travel to branches to oversee operations.
• Flexible working hours may be required to align with branch activities.

Job location - MIdvalley Megamall KL, IOI City Mall, 1Utama, Sunway Pyramid Selangor, Gurney Plaza, Queensbay Mall Penang, Midvalley SouthKey JB

candidate who interested this job can contact Ms. Pua

Contact : 0127832393

Email : gebgeb2013@gmail.com 

Perks & Benefits

• EPF,
• SOCSO,
• EIS,
• Annual leave,
• Birthday gifs&Bonus

主要職責：

1. 分支機構營運監督

• 監督並保證各分公司日常運作的順利進行。
• 定期拜訪分支機構，以監控績效、解決問題並維護營運標準。
• 標準化流程以確保分公司之間的一致性和效率。

2. 銷售和收入成長

• 制定並實施策略，以達到並超越所有分公司的銷售目標。
• 分析分公司銷售業績並在必要時採取糾正措施。
• 推動提高客戶滿意度和忠誠度的措施。

3. 領導力與團隊發展

• 指導和培訓分行主管和團隊，以提高領導技能和分行績效。
• 提供指導、培訓和支持，以確保主管及其團隊實現目標。
• 培養團隊之間的協作和問責文化。
• 與高階管理層密切合作，以確定與激勵計劃相關的可衡量目標。
• 追蹤目標進度並透明地報告成果。

5. 業務發展

• 識別成長機會並推薦新策略以提高銷售業績。
• 與行銷和銷售團隊合作規劃和執行促銷活動。
• 隨時了解市場趨勢和行業創新，以推動業務成長。

6. 報告與溝通

• 為高階管理層準備有關分公司績效和銷售的詳細報告。
• 充當分行與總行之間的關鍵溝通紐帶。
• 確保與分公司團隊清晰、一致地溝通公司目標和措施。

資格和技能：

教育：

• 工商管理、零售管理或相關領域的學士學位。

經驗：

• 擁有擔任零售經理或管理多個分支機構的類似角色的豐富經驗。
• 實現並超過銷售目標的良好記錄。

技能：

• 卓越的領導和輔導能力。
• 以結果為導向，具有策略性思維。
• 較強的溝通和人際交往能力。
• 精通零售管理軟體和銷售追蹤工具。
• 優秀的分析和解決問題的能力。

首選技能：

• 擁有設計和管理激勵計劃的經驗。
• 熟悉庫存和商品管理。

工作環境：

• 經常前往分公司監督營運。
• 可能需要靈活的工作時間以適應分支機構的活動。

工作地點 - MIdvalley Megamall KL、IOI City Mall、1Utama、Sunway Pyramid Selangor、Gurney Plaza、Queensbay Mall Penang、Midvalley SouthKey JB

津貼和福利

• 公積金,
• 社會保險機構,
• 電化學阻抗譜,
• 年假，
• 生日禮物&獎金

About the role:

You have significant experience in designing, building, operating, and maintaining cloud-based infrastructure (including containerized workloads), with a strong focus on security, availability, observability, and disaster recovery. You are comfortable leading and setting the technical direction for DevOps & SecOps, and you like to collaborate with engineering, QA, and data teams to ensure the best possible outcome is achieved.

You’re a star on the rise who is looking for the opportunity to join a FinTech company in a really exciting period of growth, who is ready to step up and become the DevOps leader in a small but growing Engineering team

As a Platform Manager at Ezypay, you will:

• Lead DevOps Initiatives: Set and guide the direction for DevOps across the company.
• Ensure System Reliability: Perform operational procedures and ongoing maintenance to support site reliability.
• Develop and Maintain Platforms: Plan, implement, and test modular, welldocumented, and efficient platform programs.
• Collaborate with Engineers: Work across the Engineering to uphold and drive progress on technology standards.
• Compliance Support: Maintain ongoing compliance with PCI DSS requirements.
• Architectural Input: Contribute to defining system architecture for both software and systems.
• Manage Cloud Infrastructure: Oversee a team responsible for AWS cloud infrastructure, monitoring (Datadog), CI/CD pipelines (CircleCI), and database management (RDS).
• Focus on Availability: Prioritize high availability, redundancy, and disaster recovery
• Lead and Mentor Team: Grow your team, fostering professional development and growth for your direct reports.

• Bachelor’s Degree in Computer Science, Software Engineering or relevant Information technology industry experience.
• 5+ years industry experience with an in-depth understanding of distributed cloud platforms
• 3+ years experience with containerised platforms on AWS
• Solid grasp of computer science fundamentals
• Experience leading a team
• Good working experience with Java.
• Good understanding of security best practices in the context of web applications
• Good understanding of networking concepts and protocols
• Working knowledge of a modern SDLC management methodology, such as SCRUM, Kanban

• Competitive salary package & performance bonus
• Gym subsidies 
• Casual dress code 

• Flexible working arrangements  (including work from home and remote) 
• Generous number of Annual Leaves
• Extensive medical coverage (including dental & optical)
• Generous amount of Annual Leaves
• Delicious office snacks 
• Guidance and mentoring from leaders within the business 
• Dynamic, positive work environment 
• Fantastic team culture  

We are hiring for the Senior Manager, MD Office position based in Bangsar South to take on a key role in supporting high-impact projects that will help foodpanda achieve its ambitious goals for 2025 and beyond. This role will be reporting directly to the Director, MD Office. You’ll be working in a fast-paced environment where your relationship-building and communication skills will be crucial as you collaborate with stakeholders across different departments.

Responsibilities:

• Performance management

  • Drive business performance management of the MD Office scope, including goal alignment process, evaluating performance, and driving interventions.

  • Act as a "bridge" between local leadership and regional stakeholders to: 

    •  Discuss country performance

    • Align support from functions, and 

    • Align and drive strategic priorities

  • Work with cross-functional teams (Commercial, Sales, Operations, Marketing, etc.) in Malaysia on high-impact projects.

  • Prepare reports, presentations, and other materials to support the MD in decision-making and communication with internal and external stakeholders.

  • Collaborate with the MD on various cross-functional initiatives, encompassing OKR evaluations, preparation and review of Investment Proposals, active engagement in WBRs, analysis of insights derived from discussions, and involvement in other associated projects.

• Thought-Partnering

  • Support Country Directors in designing solutions to complex business problems.

  • Conduct research and analysis on key issues and provide recommendations to the MD and relevant local directors.

  • Collaborate with the MD to identify key priorities, align them with department heads/directors, and offer support through analysis and project management as required.

  • Take ownership of competitor-related information gathered from customers, riders, and vendors. Work closely with other department heads/directors, including but not limited to those in pricing, deals/discounts, and overall experience, to stay informed about any relevant movements in the market.

• Special Projects

  • Drive special initiatives that have top-line / bottom-line impact across Malaysia.

  • Manage and oversee strategic C-level projects from ideation to execution.

  • Build project plans with end-to-end ownership, from planning through delivery, as required.

Job Responsibilities:

• Lead and manage the secretarial function of OCI M SDN BHD, ensuring compliance with corporate governance and regulatory requirements.
• Oversee the preparation, drafting, and filing of statutory documents, ensuring timely submissions to relevant authorities.
• Direct the organization and documentation of Board meetings, including agendas, minutes, and follow-up actions to ensure effective governance.
• Provide expert advice to the Board of Directors and senior management on corporate governance practices and regulatory changes.
• Ensure that corporate records are maintained accurately, including registers of shareholders and directors, and manage the company’s statutory books.
• Monitor compliance with company policies and procedures, and recommend improvements to enhance efficiency and effectiveness.
• Coordinate with external regulators, advisors, and service providers to ensure compliance with applicable laws and regulations.
• Develop and deliver training programs on corporate governance and secretarial practices for staff and directors.
• Stay updated on legal and regulatory developments affecting corporate governance to ensure the organization remains compliant.

Job Requirements:

• Bachelor's degree/ Master's degree in Law, Business Administration, or a related discipline; a professional qualification in company secretarial practice (e.g., ICSA) is highly desirable.
• Minimum of 10 years’ experience in corporate secretarial or governance roles, with at least 5 years in a managerial capacity.
• Comprehensive understanding of corporate governance, company law, and regulatory requirements.
• Strong organizational and project management skills with exceptional attention to detail.
• Excellent communication skills, both written and verbal, with proficiency in drafting formal documents.
• Ability to interact effectively with a diverse range of stakeholders, including Board members and regulatory bodies.
• Proficient in using office and secretarial management software; familiarity with corporate governance tools is a plus.
• Fluency in English and Bahasa Malaysia; knowledge of additional languages is an advantage.
• Demonstrated integrity, confidentiality, and professionalism in handling sensitive information.

The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.

Our mission is to inspire meaningful connections by building a second home where members become friends, and ideas become reality.

We are looking for an entrepreneurial, ambitious, outgoing and personable Assistant Community Manager whose values align with our TEAM; standing for Together, Extra-mile, Accountable and Mindful. The Assistant Community Manager works closely with the Community Manager, Area Manager, Assistant Country Manager, and Country Manager (depending on the structure of your location and country) to ensure the smooth running of the day-to-day business and facilities. The core focus is to deliver and develop an unrivalled member experience by driving community events, creating partnerships and building lasting relationships with members. They are the go-to-person for sales-related activities for their space, working alongside managers to ensure financial goals and targets are met.

Goals and Objectives

• Creation of a collaborative environment amongst members through events and personal introductions. Target to achieve and maintain 100% occupancy by achieving sales goals and managing churn.
• Ensuring that the venue is fully operational and that processes are running smoothly.
• Drive growth and promotion of the Company’s service offerings.
• Maintenance of company standards and expectations.
• Management of venue KPI’s
• Oversee all daily operations of your location (front desk services, event planning, social media marketing of the space, basic finance handling, etc).
• Create and oversee a well-connected community through internal and external events, networking and a personable attitude.
• Manage finance-related tasks, such as invoices, purchases, bills, and petty cash.
• Oversee and compile all weekly and month end reports accurately and timely for submission.
• Communicate with the property landlord and collaborate with CG headquarter departments to accomplish objectives in all aspects of the business.
• Train, guide and support current and new team members.

KEY RESULT AREAS / RESPONSIBILITIES

Member Experience and Community

• Manage all venue operations and communicate with market support to ensure highest level of member satisfaction.
• Develop community initiatives designed to create connections between members, such as member introductions, events and social media engagement
• Solve member-related issues to ensure a cohesive community and manage member expectations. Meet with members to resolve issues, process member terminations and other issues of complexity.
• Proactively gather data on members’ business objectives and identify both the Company and member services that could help members achieve their objectives.
• Design and implement rules, guidelines and best practices for the community to optimize member experience.
• Recommend best practices, including but not limited to community management, sales, events, training, and member experience on a company-wide level.
• Resolve member complaints regarding other members through neutral fact investigation and process termination of membership when warranted.
• It is the responsibility of all CMs to manage their respective members payments, and to work with Accounts department to make sure all members pay in a timely manner.
• Renewals also fall under the responsibility of the CM.

Business Development, Retention and Sales

• Work with the Country Manager to ensure the business reaches 100% occupancy rate
• Identify promising deals with potential members and ensure that your team provides informative, high-quality tours to drive membership sales
• Notify, manage and work alongside internal teams to ensure a high retention rate of current members
• Develop strategies to drive sales, increase revenue and interest for your location
• Ensure that all enquiries are followed up on, and that negotiations and sales closures are taking place
• Manage and maintain relationships with vendors and landlords.
• Creative and constantly think outside the box to find solutions to meet growing sales targets

Finance and Administration

• Obtain and analyse P&L reports, and conduct variance analysis when required
• Prepare weekly reports and share with relevant stakeholders
• Prepare monthly invoices by working collaboratively with the Finance Team

Building Operations and Management

• Work closely with Community Officers, manage move-ins and move-outs; ensuring that all new members are fully prepared, and transitions run smoothly
• Manage all operations and maintenance of the space to ensure a consistently high-quality experience for members
• Ensure all building receipts and documents are up-to-date and documented, providing internal teams with weekly and monthly reports as needed
• Identify and resolve issues presented, i.e. insufficient cleaning staff, repeating IT-related failures, malfunctioning conference room equipment, etc.
• Know and be able to implement member safety plans, i.e. fire and emergency plans.

Team Management & Development

• Manage, inspire, support and guide your team to reach sales goals and execute on their objectives as an individual and a team.
• Review daily reports and work with team to finalize weekly and monthly reports that outline community and sales progress.
• Identify knowledge gaps, and train and/or arrange training with HR when necessary
• Provide learning and development opportunities and make recommendations to promote the best-performing Community Officers and/or Community Assistant Managers.
• Hold weekly team meetings to delegate, recognise achievements, encourage, and keep the team up-to-date with any process changes

Stakeholder Management

To manage the stakeholders and reconcile their respective targets, with the ultimate aim of achieving the desired yearly budgets.

To provide the set monthly and quarterly report templates in accordance to the set success factors as outlined yearly.

• Two years experience in a customer-facing position, ideally within sales and events
• Personable with strong verbal and written communication
• Exceptionally organised with the ability to multitask
• Thrives under pressure and solution-oriented
• University Degree is an advantage - Proficient in basic computer skills
• Good business acumen
• Prior experience in coworking, real estate, or startup business would be an advantage
• Fluent in English

• Competitive salary reflective of your growth
• Variety of discounts across our growing industry partners
• A comprehensive training academy to support your growth and longevity with us
• Education allowance to support external training
• A fun, dynamic working environment, working with a diverse, world-class team
• Regular team and community events based on our four event pillars; Business, Community-building, Entertainment and Wellness
• An extra day of leave to celebrate your birthday
• An annual dedicated day to volunteer at a charity of your choice
• Two days Flexcation a year, used to extend your time away by working in any of The Flexi Group locations

WE ARE AN EQUAL-OPPORTUNITY EMPLOYER

We are committed to creating an inclusive, respectful environment that embraces individuality and talents. All appointments and promotions are made on the basis of performance and ability. We are committed to the continued development of our teams' personal skills and business acumen. All team members will be treated fairly and unbiasedly and given every encouragement to reach their potential.

We are hiring for the Manager, Performance Analyst, MD Office position based in Bangsar South to take on a key role in supporting high-impact projects that will help foodpanda achieve its ambitious goals for 2025 and beyond. This role will be reporting directly to the Director, MD Office. You’ll be working in a fast-paced environment where your relationship-building and communication skills will be crucial as you collaborate with stakeholders across different departments.

Responsibilities:

• Work with foodpanda Malaysia  management team to support and deliver strategic projects
• Collaborate with teams from Sales, Marketing, Operations, and Finance to track and improve business performance, driving revenue or cost-saving initiatives
• Extract and analyze data to provide meaningful insights, build dashboards, and present recommendations
• Assist with regular and ad-hoc reporting to guide executive-level discussions and decision making

The Opportunity:

As an Associate Order Management Analyst, you will play a crucial role in ensuring the accurate and timely processing of customer orders for our EMEA region.

Your primary responsibility will be to review, validate, and input orders into our systems, ensuring that all necessary information is correct and complete.

What Your Impact Will Be:

Order Processing:

• Efficiently process automated orders (EDI, SFA) and manual orders (Excel uploads).
• Conduct thorough checks to identify and rectify errors in product information, pricing, and customer details.
• Maintain accurate and up-to-date customer data records.

Customer Service:

• Collaborate with local market Customer Service teams to address inquiries and resolve issues.
• Facilitate occasional customer queries and provide timely support.

Process Improvement:

• Actively participate in process improvement initiatives to streamline operations and enhance efficiency across EMEA markets.
• Contribute innovative ideas and solutions to optimize workflows and reduce errors.

Administrative Tasks:

• Perform additional administrative duties as required, such as report generation and data analysis.

Job Responsibilities:

• Provide strategic leadership and direction for the Risk, Audit, and Integrity (RAI) department, ensuring alignment with organizational goals and objectives.
• Develop, implement, and maintain a comprehensive risk management framework that identifies, assesses, and mitigates risks at all levels of the organization.
• Oversee the internal audit function, ensuring audits are conducted professionally and effectively, with a focus on improving internal controls and compliance.
• Lead integrity assessments, investigations, and compliance reviews to uphold the highest ethical standards within the organization.
• Prepare and present regular reports on risk management, audit findings, and integrity matters to senior management and the board of directors.
• Foster a risk-aware culture throughout the organization, promoting best practices in risk management and audit processes.
• Collaborate with cross-functional stakeholders to drive continuous improvement initiatives related to risk and audit practices.
• Stay abreast of regulatory changes, industry trends, and best practices impacting risk management, audit, and integrity.
• Manage departmental budgets and resources effectively, ensuring efficient operation and achieving strategic objectives.
• Mentor and develop RAI team members, fostering professional growth and enhancing team capabilities.

Job Requirements:

• Master's degree in Accounting, Finance, Business Administration, or a related field; professional certification is highly advantageous.
• Minimum of 10-15 years of experience in risk management, audit, or compliance roles, with significant experience in a leadership or managerial position.
• Strong knowledge of risk management principles, auditing standards, and regulatory requirements.
• Proven experience in leading teams and managing cross-functional projects effectively.
• Exceptional analytical, strategic thinking, and problem-solving skills.
• Demonstrated ability to communicate effectively with all levels of management and stakeholders, providing insights and guidance.
• Strong leadership qualities with a focus on developing and nurturing talent within the team.
• Excellent organizational skills, with the ability to manage multiple projects and deadlines in a dynamic environment.
• Fluency in English and Bahasa Malaysia is required; proficiency in other languages is a plus.

KEY RESPONSIBILITIES

• Manage day-to-day relationship with the partners and tenants includes operational issues. 
• Support the organization within every area of Tenant Management. 
• Maintaining and sustaining the mall operations from time to time. 
• Responsible for Tenants sales submission (average 95%) and system update. 
• Establish and maintain comprehensive / updated Tenants’ Relations Management database and filing system for all tenants (ie. Sales information, licenses, permits, insurances, agreements and other correspondences). 
• Coordinate, prepare and distribute work orders to relevant department(s). 
• Report, monitor and follow-up with relevant department on tenants’ complaints and resolution. 
• Support Operations in the event that tenant is not adhering to mall’s House Rules, Agreement and other required manuals in the way of recommending approach towards tenants. 
• Collaborate with other departments for improvement of tenants’ performance as well as tenancy and leasing operations.  
• Coordination with Tenant Admin (SO), i.e. tracking of signatory status and sending of documents.  
• Obtaining approval for closure applications, i.e. Festival closure, early closure for co. event, etc. 
• Mailbox key coordination – new handover, replacement of key or lock. 
• Preparing required information prior to Tenants’ meeting. 

Key Responsibilities:

• Assist in dealing activities in financial market to maximize the company’s profitability
• Participate in the development and support of the new trading systems and tools and products
• Interpret current market dynamics, handle trading and dealing enquiries and provide solutions.
• Performing risk assessments and evaluation of company's exposure to the market
• Performing trading operations and settings in MT4 Administrator and relevant systems
• Monitor and manage client positions and associated risks within the MT4 and MT5 systems.
• Develop and maintain expertise in FX & CFD products, trade execution

• Bachelor's Degree or above in Computer Science/Information, Technology, Finance, Accountancy, Banking or equivalent
• At least 1 Year of working experience with MT4 Administrator
• If no MT4 Administrator experience, at least 5 year of working experience with MT4
• Fluency in Mandarin and English
• Proficient in Microsoft Office/ Excel
• Good in analytical, numerical, statistic, finance, IT
• Deep understanding in Risk Management or Trading in CFDs
• Able to work as Shift base Day/Night/Overnight shift
• If not able to work in shifts, other needs above will be higher to compensate

• Life Insurance
• Medical Benefit
• Optical Benefit 
• Gym/Fitness Subsidy
• Travel Allowance
• Meal Allowance
• Staff Referral Bonus Program
• Work From Anywhere Policy (T&C applies)
• Hybrid Working (4-days office + 1-day Work From Home)
• Long Service Reward (with Cash Incentives in USD)

Key Responsibilities:

• Contribute to the seamless operation of our MT4 and MT5 trading systems, overseeing risk management strategies, and providing technical support.
• Participate in the development and support of the new trading systems and tools and products
• Interpret current market dynamics, handle trading and dealing enquiries and provide solutions.
• Performing risk assessments and evaluation of company's exposure to the market
• Supervise trading operations and settings in MT4 Administrator and relevant systems
• Train trading and dealing members in using MT4 Administrator and relevant systems
• Develop and maintain expertise in FX & CFD products and trade execution

• Bachelor's Degree or above in Computer Science/Information, Technology, Finance, Accountancy, Banking or equivalent
• At least 2 Years of working experience with MT4 Administrator
• If no MT4 Administrator experience, at least 5 year of working experience with MT4
• Fluency in Mandarin and English
• Proficient in Microsoft Office/ Excel
• Good in analytical, numerical, statistic, finance, IT
• Deep understanding in Risk Management or Trading
• Problem-solving skills and the ability to manage complex situations.
• Knowledge of the FIX protocol is considered as advantage
• Experience in Expert Advisor is considered as advantage

• Life Insurance
• Medical Benefit
• Optical Benefit 
• Gym/Fitness Subsidy
• Travel Allowance
• Meal Allowance
• Staff Referral Bonus Program
• Work From Anywhere Policy (T&C applies)
• Hybrid Working (4-days office + 1-day Work From Home)
• Long Service Reward (with Cash Incentives in USD)

At EFG (ESL FACEIT Group) we create worlds beyond gameplay where players and fans become community. We pride ourselves in having a corporate social responsibility which is that “IT’S NOT GG (Good Game), UNTIL IT’S GG FOR ALL”. We are passionate about the culture we foster that ultimately helps to create and shape the world of esports, gaming tournaments, leagues, events and holistic ecosystems staged for our millions of players, fans and heroes.

Office Management & Compliance

• Serve as the first-level liaison for office management duties, including maintenance, mailing, supplies, equipment, and bills for all APJ entities (MY: on-site; SG & AU: remote).
• [Malaysia Office Only] Ensure compliance with local laws and regulations regarding office operations, health, safety, and labor laws, including council permit applications, fire regulations, etc.
• Organise office procedures to ensure proper health and safety measures are in place.
• Organise and maintain the office in good condition, arranging necessary repairs promptly.

Administrative Support & Coordination

• Coordinate travel arrangements, appointments, meetings, company social events, team gatherings, celebrations, townhalls, and conferences.
• Assist in managing software tools and office systems (e.g., room booking software, inventory management systems).
• Update door security access permissions (Malaysia office) as directed by management.
• Liaise with and manage contract and price negotiations for office vendors, service providers, and facilities management vendors (e.g., cleaning, catering, pest control, security, and maintenance services).
• Raise Purchase Order requests for approval as needed.

Employee & Visitor Support

• Provide general support to visitors, including visiting staff, clients, talent, freelancers, and vendors.
• Assist in onboarding new hires (ensuring they have tools and equipment) and offboarding employees (ensuring the return and deactivation of resources/tools).
• Serve as the first-level liaison for employee queries, redirecting them to the appropriate person or department as needed.
• Actively contribute to fostering a positive office culture by gathering employee feedback and reporting it to management.

Collaboration & Ad Hoc Support

• Assist IT, TV Production, and Logistics departments with office/studio equipment-related matters.
• Provide support to the APJ management team for various ad hoc requests.
• Act as the “eyes and ears” of the leadership team to maintain smooth office operations and address issues proactively.

Required Qualifications 

• 5 Years experience in an office management or facilities role 
• Proficiency both written and spoken in English and Bahasa Malaysia
• Managing offices with a capacity of 50-100 people 
• Proficiency in Google Suite inc Google Sheets 
  

Bonus Qualifications 

• Previous experience remotely managing offices 

JOB OBJECTIVE

To ensure that the solutions offered are tailored to meet the customers’ requirements by working closely with sales team.

JOB RESPONSIBILITIES

• Works closely with the sales team on proposals and pitches for business.
• Attends meetings with Sales Managers and acts as a solution expert.
• Puts together business cases for the sales team to support their proposals.
• Works closely and collaboratively with customers to devise effective solutions.
• Ensures that the company’s solutions can be delivered to the customer’s requirements.
• Works closely with customers to understand and capture requirements.
• Responds to customers following requests for information and proposal requests.
• Presents proposals to customers alongside members of the sales team.
• Provides ongoing support for customers post implementation.
• Produces detailed costings for customers and ensure the contract is profitable.

About ThoughtFull:

ThoughtFull is a Temasek-backed digital mental health company that provides seamless end-to-end mental healthcare for all through insurers and employee benefits. Through our app, ThoughtFullChat (“TFC”), individuals are empowered to proactively engage with their mental wellbeing to better themselves regardless of where their starting point is – from self-driven learning, to our proprietary one-on-one daily bite-sized coaching with mental health professionals on text, video, or in-person – we run the gamut and meet our users where they are most comfortable. After all, healthy employees make for more engaging and productive work environments.

Our vision is to make mental health a priority for everyone, every day. It’s an audacious dream, but with the right people who are courageous enough to Dream Audaciously, Do ThoughtFully, we believe that this dream can be our future reality. If you are committed to doing the best work of your lives to be the change that you want to see in this world, join us!

Job Description of Client Success Manager

What you will do:

• Build strong rapport with key client stakeholders and own the entire client lifecycle from successful onboarding, launch to ongoing relationship and/or engagement initiatives management, quarterly business reviews and driving business growth through renewals by increasing an account’s annual recurring revenue and in parallel, reduce risk of churn.  
• Enhance client satisfaction and trust by boosting adoption, retention, and engagement through proactive monitoring and analysis of client data, providing valuable recommendations, and identifying opportunities for upselling and cross-selling.   
• Demonstrate expert understanding of ThoughtFull’s products, services, and engagement initiatives (including clear demonstration sessions).   
• Develop and deliver activation programs and/or engagement and communications plans at scale (including collaboration with internal teams) to drive education, increase engagement levels and create meaningful quantified impact based on client’s needs.  

• Minimum experience of 3 years in client success, account management, change management or strategic Human Resources in a medium to large organisation (matrix, Software as a Service (SaaS) or management consulting organisation is an added advantage) where you have demonstrated the ability to manage multiple projects/portfolios with either high recognised revenue or large/diverse set of stakeholders.  

• Displays a strong professional conduct, excellent stakeholder management (from rank-and-file to C-suite) and written and verbal communication skills tailored to fit audience.  

• Strong business acumen and detail-oriented with excellent time management skills, i.e., the ability to plan, prioritise, and deliver several initiatives at any given time.  

• Ability to utilise quantitative and qualitative data analysis to derive insights and drive key success metrics such as client engagement and utilisation.  

• Proactive, a fast learner, resourceful with a high regard for discipline and commitment to your work.  

• Continuously thinks of ways to make processes and your (and the team’s) work more efficient and leaner while achieving impact with clients.   

• Comfortable working, navigating and taking ownership in an environment of rapid growth, change and states of flux, and ambiguity.  

• Experience or exposure working with HR professionals (e.g. Talent Management, Benefits & Compensation, Employee Engagement and Culture) is an added advantage. 

Thoughtfull is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please inform us for accommodation.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

Are you ready to make a transformative impact in the SME financing space? We’re looking for a Digital Acquisition Manager who will lead and innovate our acquisition strategies with passion and determination. This role is pivotal for driving exponential growth and expanding our portfolio. You'll have the opportunity to develop and execute high-impact strategies, build and scale dynamic partnerships, and harness data to drive informed decisions. If you thrive on experimentation and innovation, and have a proven track record in digital acquisition, we want you on our team.

What you will do:

1. Develop and Execute Growth Strategies:

• Lead Acquisition Channels: Lead and innovate acquisition strategies across various acquisition channels, including user referrals, affiliate marketing, community engagement, and partnerships.
• Market Analysis: Dive deep into market trends and competitive landscapes to inform strategy and seize growth opportunities.
• Go-To-Market Execution: Develop and spearhead go-to-market plans with internal and external stakeholders to ensure stellar implementation.

2. Partnership and Relationship Management:

• Strategic Partnerships: Identify, engage, and forge powerful partnerships to amplify our acquisition efforts.
• Relationship Building: Foster and fortify relationships with key partners, ensuring long-term collaboration and mutual success.
• Channel Development: Innovate and expand acquisition channels to effectively reach and engage new users.

3. Performance Monitoring and Product Enhancement:

• Data-Driven Insights: Monitor and analyze performance metrics to evaluate and enhance the effectiveness of acquisition strategies.
• Continuous Improvement: Leverage data and feedback to continuously refine and elevate our product offerings and user experiences.
• Project Leadership: Lead projects from inception to execution, ensuring they align with and propel our strategic goals.

What we are looking for:

• Strategic Visionary: See the big picture and drive transformative, long-term strategic initiatives.
• Data-Driven Decision Maker: Harness data to inform decisions, optimize strategies, and achieve excellence.
• Innovative Thinker: Passionate about experimenting with new ideas and approaches, and learning from every outcome.
• Collaborative Partner: Excel in working with diverse stakeholders and building lasting, impactful partnerships.
• Resilient Performer: Thrive in high-pressure environments, turning failure into meaningful lessons for growth.

What will you gain from the role:

• Impactful Work: Engage in projects that significantly uplift and empower SMEs across Southeast Asia.
• Empowering Culture: Be part of a team that champions creativity, innovation, and a safe, motivating work environment.
• Results-Oriented: We celebrate smart, effective work and focus on achieving impactful outcomes.
• Career Advancement: Enjoy abundant opportunities for continuous professional growth and career progression.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with curated learning programs on our internal learning platform.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Summary

Responsible for establishing, implementing, maintaining and improving Health, Safety and Environment (HSE) management system in accordance with the ib vogt’s corporate policies, the applicable local regulations, and international standards (e.g. the Equator Principles IV, the IFC Performance Standard, and the IFC General EHS Guidelines).

You will report to the Head of EPC APAC and be a member of the management team. The position will have a functional reporting line to the E&S Manager, APAC.

Strategy and Capacity Building

• Establish and maintain a robust regional HSE long-term and short-term objectives including policies, procedures, and work plans to contribute the achievement of ib vogt’s HSE vision and mission.
• Develop and implement HSE management system in accordance with the prevailing regulations, international standards and ib vogt’s strategy.
• Continually review and update the prevailing applicable HSE regulation and other international standards register including its compliance program.
• Ensure HSE compliance program is carried out to minimize the HSE risks and to avoid workplace incidents as well as non-compliances.
• Establish and implement HSE training program, including induction program to enhance employees and main EPC contractors on the HSE awareness and competencies.
• Establish and implement internal and external communication program including employee's participation and consultation plan to facilitate effective HSE management system implementation.

Regional Project HSE Management

• Establish Project Health & Safety Plan and Policy, Project Emergency Response Preparedness Plans, Traffic Management Plan, and Non-Compliance Protocol - and periodically test and review its adequacy and suitability.
• Oversee Project Main EPC contractors’ HSE performances against agreed standards during construction phase.
• Ensure the incident investigation and analysis is carried out in accordance with ib vogt’s HSE standards and procedures, and to develop the necessary corrective and preventive actions to prevent recurrence.
• Establish and implement HSE inspection program to spot out potential non-conformance and followed by effective corrective and preventive action.
• Establish HSE internal audit program to verify the effectiveness, suitability and adequacy of the HSE management system.
• Generate regular HSE monitoring reports to track Project KPIs and collaborate with cross-functional teams to incorporate HSE considerations into operational plans and processes.
• Bring forth HSE reports in monthly basis and present it to the regional in vogt’s Management providing HSE management system performance including compliance status.

Additional Task:

• Contribute to regional HSE analysis to identify systemic issues and assess trends, including propose the internal HSE policies/procedures adjustments as needed.
• Contribute to regional supervision HSE reviews and periodic reports.
• Handle additional assignments as directed by the regional Management or Project.

Job Responsibilities:

• Assist in the identification, evaluation, and development of new business opportunities that align with company's strategic goals.
• Conduct market research and competitive analysis to support decision-making and identify potential growth areas.
• Collaborate with the Director of New Ventures to develop business plans and financial models for prospective ventures.
• Support the execution of new projects by coordinating cross-functional teams and ensuring timely delivery of milestones.
• Build relationships with industry partners and stakeholders to facilitate collaboration and support for new initiatives.
• Monitor and analyze the performance of new ventures, providing insights and recommendations for improvement.
• Prepare reports and presentations for senior management to communicate progress and outcomes related to new ventures.
• Stay informed on industry trends and best practices to enhance the company's competitiveness in the marketplace.
• Assist in developing strategies to mitigate risks associated with new business ventures.

Job Requirements:

• Bachelor's degree in Business Administration, Finance, Marketing, or a related field; an MBA is advantageous.
• Minimum of 5-7 years of experience in business development, project management, or strategic planning, preferably within a corporate environment.
• Proven experience in analyzing market opportunities and contributing to the development of new products or services.
• Strong analytical and problem-solving skills, with attention to detail and the ability to interpret complex data.
• Excellent communication skills, both verbal and written, with experience in presenting to diverse audiences.
• Ability to work collaboratively in a team environment and manage multiple projects simultaneously.
• Demonstrated ability to build relationships with internal and external stakeholders effectively.
• Proficient in project management software and business analysis tools.
• Fluency in English and Bahasa Malaysia; proficiency in additional languages is an asset.

Job Responsibilities:

• Develop and implement investor relations strategies that enhance the company's visibility and reputation in the investment community.
• Serve as the primary point of contact for all investor inquiries and maintain strong relationships with institutional investors, analysts, and other financial stakeholders.
• Prepare and present the company’s financial performance, strategy, and business outlook to investors, analysts, and stakeholders at conferences, meetings, and events.
• Coordinate the preparation of financial reports, earnings releases, and investor presentations.
• Monitor market trends and competitors' activities to identify opportunities and challenges in investor relations.
• Collaborate closely with the finance, legal, and corporate communications teams to ensure alignment in messaging and compliance with regulatory requirements.
• Gather and analyze feedback from investors and analysts to inform company strategy and communication efforts.
• Organize and lead shareholder meetings and roadshows, ensuring that the company appropriately addresses investor concerns and interests.
• Stay updated on global financial markets and investor sentiment to adapt investor relations strategies accordingly.

Job Requirements:

• Bachelor's degree in Finance, Business Administration, or a related field; a Master's degree or CFA designation is preferred.
• Minimum of 8-10 years of experience in investor relations, finance, or corporate communications, preferably within a publicly traded company.
• Proven track record of managing investor relationships and excellent communication skills.
• Strong analytical skills with the ability to interpret financial data and trends.
• Experience in presenting to senior management and external stakeholders.
• In-depth knowledge of financial markets, investment strategies, and regulatory requirements.
• Highly organized, self-motivated, and able to manage multiple priorities effectively.
• Strong interpersonal skills and ability to build rapport with a diverse range of stakeholders.

Job Responsibilities:

• Assist in the development and implementation of investor relations strategies to enhance the company's visibility and reputation within the investment community.
• Act as a liaison between the company and its investors, analysts, and other financial stakeholders.
• Prepare and present the company’s financial performance, strategies, and business outlook to potential and existing investors.
• Support the preparation of financial reports, earnings releases, and investor presentations to ensure clear communication of the company’s financial status and strategic goals.
• Monitor and analyze market trends and competitor activities to provide insights and inform communications with the investment community.
• Collaborate with finance, legal, and corporate communication teams to align messaging and ensure compliance with relevant regulations.
• Gather investor feedback and insights to improve investor relations strategies and address stakeholder concerns.
• Organize investor meetings, conference calls, and events to facilitate engagement with shareholders and the broader investment community.
• Stay updated on industry developments and trends that could impact the company’s investor relations efforts.

Job Requirements:

• Bachelor's degree in Finance, Business Administration, or a related field; a Master's degree is an advantage.
• Minimum of 5-7 years of experience in investor relations, corporate finance, or financial analysis.
• Strong communication and presentation skills with the ability to articulate complex financial information clearly.
• Excellent analytical skills with a keen attention to financial data and market trends.
• Experience in working with diverse stakeholders and building strong investor relationships.
• Familiarity with regulatory frameworks and compliance in investor relations.
• Highly organized and detail-oriented, capable of managing multiple projects effectively.
• Proficient in both English and Bahasa Malaysia; additional languages are a plus.

Job Responsibilities:

• Lead the legal and secretarial functions for OCIM SDN BHD, providing strategic direction and oversight in all legal matters.
• Ensure the company complies with all regulatory requirements and maintains the highest standards of corporate governance.
• Advise senior management and the Board of Directors on legal risks, corporate governance issues, and related matters.
• Draft, negotiate, and review a wide range of contracts and legal documents to protect the company's interests.
• Manage the company's corporate records, filings, and compliance with statutory obligations.
• Oversee the preparation of minutes for Board meetings, annual general meetings, and other corporate meetings.
• Monitor regulatory changes and ensure the company adapts its processes accordingly to mitigate risk.
• Develop training programs on legal compliance and corporate governance for staff and management.
• Coordinate with external legal advisors and manage relationships to ensure effective legal representation.
• Lead and manage the legal department's team, fostering a culture of excellence and continuous improvement.

Job Requirements:

• Law degree (LLB) and a valid license to practice law.
• Minimum of 10 years of legal experience, with at least 5 years in a managerial role, preferably in corporate law or with a focus on governance and compliance.
• Extensive knowledge of legal principles, corporate regulations, and best practices for corporate governance.
• Exceptional drafting and negotiation skills, with the ability to handle complex legal documents.
• Strong strategic thinking and problem-solving skills, with a high level of integrity and professionalism.
• Excellent communication and leadership skills, capable of influencing and advising senior stakeholders.
• Ability to manage multiple priorities and projects effectively in a fast-paced environment.
• Fluency in English and Bahasa Malaysia; proficiency in other languages is an advantage.
• Demonstrated ability to manage confidential information discreetly and effectively.

Job Responsibilities

• Lead the overall HR strategy, ensuring alignment with the company’s goals and objectives.
• Oversee all HR functions including recruitment, talent management, compensation and benefits, employee relations, performance management, and training and development.
• Develop and implement HR policies, programs, and initiatives that foster a high-performance culture and enhance employee engagement.
• Ensure compliance with labor laws and regulations while promoting fair and equitable treatment of all employees.
• Partner with senior management to identify organizational needs and develop solutions to drive business performance.
• Manage succession planning initiatives to ensure talent pipelines and organizational resilience.
• Monitor and analyze HR metrics to inform strategic planning and continuous improvement initiatives.
• Facilitate change management efforts and promote a positive work environment aligned with OCIM’s values and mission.
• Lead and mentor HR teams, fostering their professional growth and development.

Job Requirements

• Bachelor's degree in Human Resources Management, Business Administration, or a related field; a Master’s degree is a plus.
• Minimum of 10 years of progressive HR experience, with at least 5 years in a managerial role.
• Proven experience in developing and implementing HR strategies and best practices.
• Strong knowledge of HR regulations, labor laws, and employment standards.
• Exceptional leadership, communication, and interpersonal skills.
• Ability to influence and partner with all levels of the organization.
• Strong analytical and problem-solving skills, with proficiency in HR metrics and data analysis.
• Fluency in English and Bahasa Malaysia; proficiency in additional languages is an advantage.
• Passion for fostering an inclusive and engaging workplace culture.

Job Responsibilities:

• Manage the general affairs department, ensuring efficient operations and support of organizational functions.
• Oversee office management, including facilities maintenance, procurement, and logistical support to ensure a productive and safe work environment.
• Develop and implement policies and procedures related to general affairs, office services, and organizational compliance.
• Coordinate and manage corporate events, meetings, and activities, ensuring logistics and resources are adequately provided.
• Act as the primary point of contact for internal clients regarding general affairs, resolving issues and addressing concerns effectively.
• Monitor budgets related to general affairs, ensuring cost-effective management of resources and services.
• Lead the recruitment, training, and development of general affairs staff to cultivate a high-performance team.
• Foster communication and collaboration among departments to streamline processes and share resources effectively.
• Maintain an understanding of the company’s goals and objectives to support general affairs activities in alignment with business strategies.

Job Requirements:

• Bachelor's degree in Business Administration, Management, or a related field; a Master's degree is an advantage.
• Minimum of 5-7 years of experience in general affairs, facilities management, or office administration, with a track record of progressive responsibility.
• Strong organizational and project management skills, with attention to detail.
• Excellent communication and interpersonal skills, capable of building relationships across all levels of the organization.
• Demonstrated ability to manage budgets and optimize resources effectively.
• Proficient in using office management software and IT systems.
• Ability to work independently and take initiative while also being a collaborative team player.
• Strong problem-solving skills with the ability to adapt to changing priorities in a fast-paced environment.
• Fluency in English and Bahasa Malaysia; proficiency in additional languages is a plus.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values GETFS :

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

What you will do:

• To focus on the acquisition of new business in growing the SME/ commercial lending portfolio through with the objective to meet personal targets and department targets.
• To enhance the profitability of existing customers portfolio through a variety of products offered.
• Coordinate with other departments to facilitate the drawdown of facilities, maximise process efficiency and customer satisfaction.
• Provide updates on customer level information to relevant parties in the organization.
• To identify new opportunities on latest industry trends as to increase revenue growth of the company.

• Min 2-3 years of experience in sales and marketing especially in SME/ commercial.
• Knowledgeable in sales for SME banking/ trade finance products/ commercial.
• Possesses basic business acumen and familiar with SME client financing needs, issues, trends and policies in the country.
• Knowledge and understanding on financial analysis and risk management.
• Strong initiative and positive attitude.
• Able to work independently with high degree of commitment and integrity.
• Analytical and able to think strategically.
• Excellent writing, communications and interpersonal skills.
• Well versed in English and Bahasa Malaysia as well as Mandarin to cater for our Chinese market.
• Need to possess own transport as this job require a lot of travelling.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

We are seeking an experienced Organizational Change Management (OCM) Lead for an S/4 HANA transformation project with following key responsibilities: 

• OCM Strategy Implementation: Implement the global OCM strategy tailored for the S/4HANA project, aligned with client executives. Ensure OCM activities are aligned with deployment timeline and parallel projects.
• Change Management Plans: Plan and execute Change Management-, Training-, Communication-, and End User adoption activities.
• Change Impact Assessment: Address and manage changes in business processes, systems, technology, job roles, and organizational structures.
• Stakeholder Management: Analyze and manage stakeholders according to their needs and project timeline.
• Guidance and Mentoring: Provide expert guidance and mentorship to global and local project members on change management principles and practices.
• Monitoring and Reporting: Establish frameworks for monitoring and reporting on Change Management activities, including readiness assessments. 
• Collaboration: Work closely with cluster team and affiliates to ensure that change management efforts are integrated into all aspects of the project.
• Risk Assessment: Conduct risk assessments related to change initiatives, identify potential obstacles and develop mitigation strategies.