Total 1 job vacancies by AIM COFFEE (M) SDN BHD

Job Title: Credit Control Executive

Company: Aim Coffee (M) Sdn Bhd

Job Description:

Aim Coffee (M) Sdn Bhd is seeking a proactive and detail-oriented Credit Control Executive to join our dynamic team. The successful candidate will play a key role in managing customer accounts, ensuring timely payments, and maintaining strong client relationships to support our growing business in premium coffee roasting and distribution.

Key Responsibilities:

1. Credit Management:

•⁠ ⁠Assess and approve credit applications for new and existing customers based on company policies.

•⁠ ⁠Set appropriate credit limits and monitor accounts to minimize financial risks.

2. Payment Monitoring:

•⁠ ⁠Track and follow up on overdue accounts through phone calls, emails, or site visits.

•⁠ ⁠Prepare and distribute customer account statements and payment reminders.

3. Customer Relationship Management:

•⁠ ⁠Build strong relationships with customers to address payment concerns and negotiate payment plans when necessary.

•⁠ ⁠Provide support and resolve customer inquiries regarding invoicing and account balances.

4. Reporting and Analysis:

•⁠ ⁠Generate regular credit control and debtor reports for management review.

•⁠ ⁠Identify trends or patterns in late payments and recommend strategies for improvement.

5. Collaboration:

•⁠ ⁠Work closely with the sales and finance teams to align on customer account statuses and payment issues.

•⁠ ⁠Support the finance team in reconciling accounts and resolving discrepancies.

6. Compliance:

•⁠ ⁠Ensure compliance with internal credit control policies and industry regulations.

•⁠ ⁠Maintain accurate and up-to-date records of customer transactions and communications.

7. Administrative Tasks

•⁠ ⁠Perform general administrative tasks on an ad-hoc basis to support the finance and operations teams.

Requirements:

•⁠ ⁠Diploma or Degree in Finance, Accounting, Business Administration, or a related field.

•⁠ ⁠Proven experience (2+ years) in credit control, accounts receivable, or a similar role.

•⁠ ⁠Strong negotiation and communication skills, with the ability to handle sensitive customer situations professionally.

•⁠ ⁠Proficiency in Microsoft Office, particularly Excel, and familiarity with accounting software.

•⁠ ⁠Detail-oriented with strong problem-solving and analytical skills.

•⁠ ⁠Knowledge of ISO standards or experience in the fo

Perks & Benefits:

• Miscellaneous allowance
• Parking
• Regular hours
• Mondays - Fridays
• Business (e.g. Shirts)