Total 66 Quality Assurance / Control job vacancies in Petaling Jaya, Shah Alam, Mid Valley City,Kuala Lumpur

工作目的

負責確保監管和營運IT職能符合相關法律和監管指引，在銀行整體環境中培養強大的合規文化，並確保營運符合監管要求。

職位描述

1. IT合規諮詢

• 提供與監管和營運要求相關的 IT 合規性諮詢服務。
• 作為顧問或參考點參與 IT 專案/工作小組，並作為業務部門 (BU) 和利害關係人在監管指南方面的關鍵參考點。
• 擔任銀行與監管機構、銀行協會和當局之間的聯絡官。回應內部和外部各方的詢問，以確保符合合規期望和可交付成果。

1. IT合規審查員

• 制定 IT 領域的年度合規審查計劃，包括監管政策文件、CRR 和即將到來的監管要求。
• 進行獨立的 IT 合規性審查，以確保 IT 遵守適用的合規性標準和要求的標準。
• 根據審查活動中的合規結果跟進行動計劃。

1. 獨立 IT 合規評估員

• 在提交給管理委員會和國家銀行提交（如有必要）之前，對 IT 和數位提案/概念文件簽署進行獨立評估。
• 確保提出的概念符合內部和外部政策指南。

1. 行政

• 確保合規風險控制儲存庫持續更新。
• 準備/協助向管理階層、董事會和監管機構（如適用）進行內部和外部報告。

其他要求

監督網路安全領域以減輕技術相關風險的能力將增加顯著的價值。

基本資格

• 任何 IT 學科的學士/學位。
• 該職位需要在合規、審計、風險管理或 IT 等相關領域擁有至少 3 年經驗。
• 亞洲特許銀行家協會 (AICB) 頒發的相關合規性、反洗錢、審計和風險相關認證和/或任何其他與合規性相關的認證被視為額外優勢。
• 來自公認機構、基金會（例如 ITIL、Prince2、TOGAF）的相關 IT 認證和專案管理專業人員 (PMP) 是一項額外優勢。
• 具有銀行業務監管合規性、營運合規性、IT 或產品知識的經驗者優先。

• 技術能力
• 展示了馬來西亞國家銀行的法規/指南、法案、公司法以及與金融服務業相關的合規框架

津貼和福利

• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 醫療保險
• 個人發展機會
• 牙科保險

Job Purpose

Responsible for ensuring Regulatory and Operational IT functions are in accordance with relevant laws and regulatory guidelines, fostering a strong compliance culture in the Bank’s overall environment and ensuring operations within regulatory compliance.

Job Description

1. IT Compliance Advisory

• Provide advisory services on IT compliance related to regulatory and operational requirements.
• Participate in IT project/ task force as advisor or reference point and serves as a key point of reference for the business unit (BU) and stakeholders in relation to regulatory guidelines.
• Act as liaison officer between bank and regulatory bodies, banking associations, and authorities. Respond to inquiries from internal and external parties to ensure alignment with compliance expectations and deliverables.

1. IT Compliance Reviewer

• Develop annual compliance review plan for the IT domain, encompassing regulatory policy documents, CRR, and upcoming regulatory requirements.
• Conduct an independent IT compliance review to ensure IT adhere to applicable compliance criteria and required standards.
• Follow up on the action plan according to compliance findings in the review activities.

1. Independent IT Compliance Assessor

• Perform an independent assessment on IT and Digital proposal/concept paper signoff prior submission to the Management Committee and BNM submission (where necessary).
• Ensure proposed concept adherence to internal and external policy guideline.

1. Administration

• Ensure the Compliance Risk Control repository is consistently updated.
• Prepare/facilitate internal and external reporting to Management, Board and regulators (where applicable).

Other requirement

Capability in overseeing cybersecurity domain to mitigate technology-related risks will add significant value.

Basic Qualifications

• Bachelor/ Degree in any IT discipline.
• Minimum 3 years of experience in a related field such as Compliance, Audit, Risk Management, or IT is required for this position.
• Relevant Compliance, AML, Audit and Risk-related Certifications and /or any other relevant certification with regard to Compliance from the Asia Institute of Chartered Bankers (AICB) is considered an added advantage.
• Relevant IT certification and Project Management Professional (PMP) from recognized bodies, foundations i.e. ITIL, Prince2, TOGAF is an added advantage.
• Experience in banking operations regulatory compliance, operational compliance, IT or product knowledge is an added advantage.

• Technical competencies
• Demonstrated with regulations/guidelines of Bank Negara Malaysia, Acts, company laws, and compliance framework pertaining to the financial services industry

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal development opportunities
• Dental insurance

信用控制助理

僱用類型：4個月合約

薪水： RM 2,400 – RM 2,600

工作總結

監控並跟進所有必要的行動，以確保準確、及時地報告

所有分公司的應收帳款 KPI。這應包括為滿足

實現既定 KPI 的個人和團體目標。

職位描述

• 組織、協調、監控及控制公司應收帳款總額

管理和信用控制活動。

• 監督信用控制團隊在滿足AR 目標KPI 的表現。

• 監督和監督提醒的準確準備、處理、檢查和發送

逾期帳戶信件，包括準備明細表和摘要報告。

• 監督和監督全國分行支援服務和信貸控制活動。

• 監督服務台和客戶關係支援職能。

• 處理內部/外部客戶的詢問和投訴。

• 及時向AR 團隊提交付款分配。

• 監督、監督和協調信用控制流程變更和文件控制

符合 ISO QMS 要求。

• 必要時執行信用控制中的其他相關職能。

職位要求

• 候選人應擁有金融/會計/銀行業文憑/高級文憑或同等學歷。

• 最好有至少1年相關工作經驗。

• 良好的英語、馬來語和中文口語和書面溝通能力。

Key Responsibilities

QUALITY PROCESS AND PRODUCTION:

1. Perform Check QC Card at Terminal QC Check point.
2. Maintains quality standards by approving in-process production, and finished products recording quality results.
3. Monitor in-processed products in production area.
4. Maintaining QC Equipment - Personalization Validation Tools (Barnes)

REPORT AND DOCUMENTATION:

1. Fulfill in Process Quality Check (IPQC) at Lot Traveler and keep update and maintaining company documentation.
2. Report all issue/problem occur to QA Executive to ensure immediate action will take. 

BRIEF/TRAINING/COUNSELING:

1. To ensure that employees working in production are aware of quality requirements.
2. To make production employees responsible for managing their own quality standards.
3. Promote a culture of quality.
4. Training and guiding staff to improved processes.

Requirements

• Experience as a Quality Control Operator is a plus.
• Experience in a manufacturing environment is a plus.
• Ability to read, write and follow instructions from manuals and supervisor.
• ICT literacy to deal with various technologies and programmes and intermediate computer knowledge and usage in MS Office (Word, Excel, PowerPoint)/ Barnes Tools.
• Attention to detail to ensure high levels of quality.
• Ability to communicate clearly and persuasively with your team, managers and clients.
• Ability to work under pressure and motivate others to meet tight deadlines.
• Ability to work in a logical, systematic manner.
• A fast learner and must have self-initiative to learn.
• Able to work extended hours and weekends.
• Able to follow strict SOPs and instruction from supervisor/management team.

Perks & Benefits

• Casual dress code
• Medical insurance

主要職責

品質流程與生產：

1. 在終端 QC 檢查點執行檢查 QC 卡。
2. 透過批准在製品生產和記錄品質結果的成品來維持品質標準。
3. 監控生產區域的在製品。
4. 維護 QC 設備 - 個性化驗證工具 (Barnes)

報告和文件：

1. 在 Lot Traveler 履行流程品質檢查 (IPQC) 並持續更新和維護公司文件。
2. 向 QA 主管報告發生的所有問題，以確保立即採取行動。

簡介/訓練/諮詢：

1. 確保生產員工了解品質要求。
2. 讓生產員工負責管理自己的品質標準。
3. 弘揚品質文化。
4. 培訓和指導員工改善流程。

要求

• 有品質控制操作員經驗者優先。
• 有製造環境經驗者優先。
• 能夠閱讀、書寫並遵循手冊和主管的指示。
• 處理各種技術和程序的 ICT 素養以及 MS Office（Word、Excel、PowerPoint）/Barnes Tools 中的中級電腦知識和使用。
• 注重細節，確保高水準的品質。
• 能夠與您的團隊、經理和客戶進行清晰且有說服力的溝通。
• 能夠在壓力下工作並激勵他人在緊迫的期限內完成工作。
• 能夠以邏輯、系統化的方式運作。
• 一個快速學習者必須有主動學習的能力。
• 能夠延長工作時間和週末。
• 能夠遵循嚴格的標準作業程序和主管/管理團隊的指示。

津貼和福利

• 休閒著裝要求
• 醫療保險

Credit Control Assistant

Employment Type : 4 months contract

Salary : RM 2,400 – RM 2,600

Job Summary

Monitoring and following up with all necessary actions to ensure accurate and timely Reporting of

Accounts Receivables KPI for all branches. This shall include unified activities towards meeting the

individual and group TARGETS for achieving of set KPIs.

Job Descriptions

• Organizing, coordinating, monitoring, and controlling of total company accounts receivables

management and credit control activities.

• Overseeing and supervising credit control team’s performance in meeting AR Target KPIs.

• Overseeing and supervising accurate preparation, processing, checking and sending of Reminder

Letters for overdue accounts including preparation of Schedules and Summary reports.

• Overseeing and supervising branch support services and credit control activities nationwide.

• Overseeing and Supervising Help Desk and customer relationship support functions.

• Handling internal/external Customer enquiries and complaints.

• Timely submission of payment allocation to AR team.

• Overseeing, supervising and coordinating credit control process changes and document control

for ISO QMS compliance.

• Perform other relevant functions in credit control as and when necessary.

Job Requirement

• Candidate should possess a Diploma / Advanced Diploma or equivalent in Finance / Accountancy / Banking.

• Preferably at least 1 year of related working experience.

• Good communication skills in English, Malay and Chinese language for both spoken and written.

Responsibilities:

• Develop and refine service quality standards at all levels for the organizational units provided by thcompany and implement monitoring.
• Work on relevant tasks for the assessment of target responsibilities based on company objective
• Implement quality assurance and quality control processes for projects and systems.
• Conduct audits and reviews to identify areas needing improvement and ensure compliance withquality requirements.
• Monitor and analyze project performance data to identify trends and potential issue
• Assist company management in promptly and effectively handling project emergencies and issue
• Responsible for organizing customer satisfaction surveys, promptly addressing feedback, foll-ups, and conducting revisit activities.
• Assist in implementing policies on quality, safety, and environmental protection for the company
• Timely report various issues discovered during supervision processes and follow up on review results of corrective action
• Implement continuous improvement initiatives to enhance the overall quality management system

• 为公司提供的组织单位制定和完善各级别服务品质标准并实施监控
• 根据公司目标完成各项目标责任考核标准的相关工作
• 实施项目和系统的质量保证和质量控制流程
• 进行审核和审查，以确定需要改进的领域并确保符合质量要求*监控和分析项目绩效数据，以确定趋势和潜在问题。
• 助公司管理者及时妥善处理项目突发事件和问题
• 负责组织开展顾客满意度调查工作，及时处理意见反馈及跟进、回访工作
• 协助公司推行质量、安全、环保之政策方针
• 及时汇报监管过程中发现的各类问题；跟进整改结果的复查
• 实施持续改进举措，增强整体质量管理体系

Requirement:

• Candidate must possess at least Professional Certificate, Bachelor's Degree/Post-Graduate Diploma/Professional Degree in Engineering or equivalent;
• Required language(s): English, Malay, Mandarin(Preferable Mandarin Speaker);
• Required Skill(s): Microsoft Office;                 
• Applicants must be willing to work in Shah Alam, Selangor.

Perks & Benefits 公司福利：

• Company Bonus 年终花红
• Career Advancement 充足升职机会
• Medical 基本医药福利

職責：

• 制定和細化公司所提供組織單位的各級服務品質標準並實施監控。
• 根據公司目標，做好目標責任評估的相關工作
• 實施專案和系統的品質保證和品質控制流程。
• 進行審核和審查，以確定需要改進的領域並確保符合品質要求。
• 監控和分析專案績效數據以識別趨勢和潛在問題
• 協助公司管理階層及時有效地處理專案突發事件和問題
• 負責組織客戶滿意度調查，及時處理回饋、跟進和進行回訪活動。
• 協助執行公司品質、安全、環保政策
• 及時報告督導過程中發現的各類問題，追蹤整改狀況
• 實施持續改善舉措，增強整體品質管理體系

• 為公司提供的組織單位制定和完善各級服務品質標準並實施監控
• 依公司目標完成各專案標責任落實標準的相關工作
• 實施專案和系統的品質保證和品質控制流程
• 進行審核和審查，首先需要改進的領域並確保符合品質要求*監控和分析專案績效數據，等等趨勢和潛在問題。
• 助公司管理者及時處置專案突發事件與問題
• 負責組織進行顧客滿意度調查工作，及時處理意見及回饋、回訪工作
• 協助公司支持品質、安全、環保之政策方針
• 及時報告監管過程中發現的各類問題；跟進整改結果的複查
• 實施持續改善舉措，強化整體品質管理體系

要求：

• 候選人必須至少擁有工程專業證書、學士學位/研究生文憑/專業學位或同等學歷；
• 所需語言：英語、馬來語、華語（會說華語者優先）；
• 所需技能：Microsoft Office；     
• 申請人必須願意在雪蘭莪州莎阿南工作。

Perks & Benefits 公司福利：

• Company Bonus 年終花紅
• Career Advancement 充足升職機會
• Medical 基本醫藥福利

Job Responsibilities

* Monitor the shipping activity with regard to the preparation of Shipping Documentation, Shipping Instructions, Scheduling, L/C documentation,

and other shipping-related matters to ensure timely delivery/arrival of goods and customs clearance.

* Experience for all import and sales tax exemptions which include managing forwarding agents, shipping line, haulage, trucking, insurance and customs clearance.

* Liaise and coordinate with overseas suppliers

* Ensure compliance with the customer’s shipping instructions and ensuring all import shipping documents are in order.

* Liaise with the shipping agent to ensure all shipping documents compile and receive on time.

* Coordinates and liaises the load-out schedule with the warehouse to ensure the timely and accurate load-out and receiving of all products.

* Follow up and liaise with internal dept/section to clarify and reconcile any data discrepancies, etc

* Responsible for processing products claims in accordance with supplier claimant terms and conditions

* Monitor costing and Inventory status, cost report and documentation preparation.

* To perform assigned Admin jobs as and when required.

Job Requirements

* Able to handle full set of export/import documentation.

* Excellent problem-solving, task prioritization, follow-up and quick learning skills

* Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Logistic/Shipping/Business Studies/Administration or equivalent.

* At least 2-3 years of working experience in related field is required for this position.

* Strong usage in Microsoft Office (Excel, Word, PowerPoint & Outlook).

* Required language(s): English, Bahasa Malaysia, Mandarin

* Preferably Junior Executive specialized in Logistics/Supply Chain or equivalent.

* Required Skill(s): Import and Export Logistics, Shipment planning Documentation & Billing, Dealing with Forwarder, Shipping, Customs & Port.

Perks & Benefits

• Yearly bonus and increment
• Career Advancement Opportunity
• Products Training
• Casual dress code
• Regular team activities
• Company trips
• Paid training and development

CHUDENKO (Malaysia) Sdn. Bhd. is a subsidiary company of CHUDENKO CORPORATION, which is one of the leading engineering companies in Japan. First of all, we try to develop the new market with Japanese companies penetrating into Malaysian market and expand the international business in South East Asian Countries. We have technologies and know-how in the field of saving-energy, environment and renovation. We do offer our customers' satisfaction in Malaysia with experience that we have cultivated for more than 65 years in Japan.

We contribute to the growth of the Malaysian society and promote our business in South

East Asian countries. We are looking forward to your contacting us and working with you.

Responsibilities:

• Develop and implement QAQC plans and procedures to ensure compliance with specifications and standards.
• Lead quality inspections, audits, and testing processes to verify that construction work meets project specifications and quality requirements.
• To verify the setup, formed, implementation and operation of the quality and control system by planning and conducting internal quality audits and inspection activities.
• Able to liaise with consultants, clients and related parties.
• To ensure implementation and continuous improvement in overall Quality Systems.
• Document non-conformance reports and collaborate with the project teams on corrective action.
• Provide training on quality standards and the best practices.
• To lead and manage all QAQC related matters.
• Recommend process enhancements for efficiency and quality.

Requirements:

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree in Engineering or equivalent.
• Minimum of 3 years of experience with knowledge of QAQC standard procedures.
• Good inter-personal and communication skills.
• The Company offers an attractive remuneration package to the successful candidate that will commensurate with their qualifications and experience.
• Interested candidates are invited to submit a detailed resume stating relevant experience, qualifications, present and expected salary.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

CHUDENKO (Malaysia) Sdn. Bhd. is a subsidiary company of CHUDENKO CORPORATION, which is one of the leading engineering companies in Japan. First of all,we try to develop the new market with Japanese companies penetrating into Malaysian market and expand the international business in South East Asian Countries. We have technologies and know-how in the field of saving-energy, environment and renovation. We do offer our customers' satisfaction in Malaysia with experience that we have cultivated for more than 65 years in Japan.

We contribute to the growth of the Malaysian society and promote our business in South

East Asian countries. We are looking forward to your contacting us and working with you.

Responsibilities:

• Develop and implement QAQC plans and procedures to ensure compliance with specifications and standards.
• Lead quality inspections, audits, and testing processes to verify that construction work meets project specifications and quality requirements.
• To verify the setup, formed, implementation and operation of the quality and control system by planning and conducting internal quality audits and inspection activities.
• Able to liaise with consultants, clients and related parties.
• To ensure implementation and continuous improvement in overall Quality Systems.
• Document non-conformance reports and collaborate with the project teams on corrective action.
• Provide training on quality standards and the best practices.
• To lead and manage all QAQC related matters.
• Recommend process enhancements for efficiency and quality.

Requirements:

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree in Engineering or equivalent.
• Minimum of 3 years of experience with knowledge of QAQC standard procedures.
• Good inter-personal and communication skills.
• The Company offers an attractive remuneration package to the successful candidate that will commensurate with their qualifications and experience.
• Interested candidates are invited to submit a detailed resume stating relevant experience, qualifications, present and expected salary.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Quality Assurance analysts audit interactions to measure adherence to prescribed company policies and processes. The analyst is a flag bearer for the foodpanda brand and evaluations interactions with an objective of improving overall customer experience through providing feedback on SOP, Process and
agent behaviour.

1. Auditing a team of front line agents across channels like Chat, Call & Email for transaction quality and SOP adherence for Partner service
2. To maintain desired levels of productivity & accuracy on audits performed by self
3. To coach front line agents on overall SOP, Process and new changes
4. Perform deep dive analysis to identify the root cause of vendor pain & flag potential issues.

Partner with internal stakeholders to drive VSAT improvement projects
DUTIES AND RESPONSIBILITIES:

● Performs call monitoring and provides trend data to the site management team.
● Uses quality monitoring data management system to compile and track performance at team
and individual level.
● Performs monitors of vendor care chat, Call, and email responses.
● Participates in call listening/ interaction deep dive programs to identify customer needs and
expectations.
● Provides feedback to call centre team leaders and managers.
● Analyse VSAT ratings for the country/ BPO to identify vendor pain points.
● Flag non performing agents & support performance with coaching & feedback interventions via
team leader
● Participate in weekly calibrations/ performance review calls with BPO partner to measure/track
or implement improvement initiatives
● Participate in calibration calls to improve overall understanding & usage of QA Scorecard

REQUIREMENTS:
● Ability to speak, read & write Tagalog & English Is mandatory
● Good customer service skills and dedication to providing exceptional customer care

Job Brief:

This role will work closely with senior leadership, providing technical direction and oversight on audit engagements and complex accounting matters. In addition to being a technical expert, you will play a critical role in leading, mentoring, and developing the Quality Assurance and Technical team, while ensuring that we continue to uphold our reputation for excellence.

Job Responsibilities:

• Provide leadership and guidance to the Quality Assurance and Technical team, ensuring alignment with the Firm’s goals and objectives.
• Foster a culture of continuous improvement and professional development within the Quality Assurance and Technical team.
• Support the development and implementation of technical policies and practices.
• Provide expert technical advice and consultation on complex audit and assurance matters.
• Oversee the implementation and adoption of new and revised accounting and auditing standards.
• Review and advise on complex audit engagements to ensure compliance with relevant regulations and standards.
• Drive continuous improvement and innovation in audit methodologies and technical processes.
• Stay up-to-date with global and local regulatory changes, and guide the firm in adapting to these developments.
• Assist in the development and delivery of technical training and guidance for the audit teams.
• Monitor and report on the operating effectiveness of the Firm’s System of Quality Management.
• Liaise with various global/local professional bodies and regulators on the current development issues in the industry.
• Assist in any other ad-hoc projects or assignments which may be assigned from time to time.

Job Requirements:

• Degree in Finance / Accounting / Economy or equivalent qualification
• Member of a recognised accounting body (i.e. MIA, ACCA, CPA, MICPA, ICAEW or equivalent)
• Minimum 7 years of working experience in the related field is required for this position
• Have sound knowledge of international and local accounting a well as auditing standards
• Able to work independently as well as a team player
• Excellent interpersonal and communication skills with excellent command in spoken and written English
• High degree of self-motivation, results oriented and able to work independently
• Strong analytical skills and problem-solving capabilities

The primary role (Suitable for Beginners)

• Web scrapping using HTML and Python on beautiful soup, Sellenium, Pycharm and more
• To check and ensure that the data in the csv. files match what is on the websites and that the code is working and then keeping/storing the csv files into Dropbox

Other roles if not assigned Webscrapping.

• Manual software testing for our website and application and documenting any issues, bugs or errors found as well as any possible solutions for them
• Automation testing using Cypress.io to automate the bug testing process
• AI automation testing using the Recombee platform (Suitable for Machine Learning, AI or Data Science majors)
• Research into the best ways to develop/create/establish a system or element of our platform like chatbots, automated responses, etc if needed
• If needed: Using Adobe XD to open prototype designs and analyze the UI/UX
• If needed: Assisting senior developers by coordinating project management activities using Jira

Note: We mainly use Skype and Dropbox, but with seniors developer you may also have the opportunity to use Microsoft Teams.

Job description

• Identifying and correcting spelling, grammar, punctuation and other language errors.
• Ensuring console manufacturer guidelines are adhered to
• Logging details and errors/issues found and providing suggestions for improvements.
• Ensuring the accuracy of translation within context and consistency of terminology and imagery.
• Hunting for missing/ wrong content and ensuring the proper date/calendar/character/display/format.
• Writing reports on errors/bugs found and Ad hoc translations.
• Overseeing the quality of your work, collaboration and contributing to the overall success of project.

• Fluency in the language you are apply for, and English.
• Strong cultural understanding of the language you are applying for.
• Strong passion for the language accuracy
• Computer literacy-particularly with Excel
• Robust internet research skills
• Excellent attention to detail
• Previous experience with using different software applications and websites.
• Ability to communicate clearly and concisely and collaborate within project teams.
• Be able to provide evidence of Right to Work in the country you apply from.
• Gaming experience is advantageous.
• All candidates must adhere to confidentiality and security protocols at all times
• All candidates will be required to pass an online language and skills test, including a final competency based live interview
• All applications should submit their CV in English.

Responsibilities:

1. Project Initiatives & Executions on systems management
   • Provide & coordinate Planning Process/Systems/Logics enhancement proposal to improve current and future business, across supply chain functions
   • Cooperate with Central Planning System team and others related Planning systems to setup Proof of Concept, Business Requirement documents, Conceptual Design Documents, User Acceptance Test scripts, Project trackers and Exit Criteria.
   • Leading effective communication to deploy the production plan from Planning system into execution.
   • Provide training on End-to-End Production Planning Process to all stakeholders, especially the upstream process and downstream process, to ensure the alignment.
2. Supply Chain Planning Systems (CP: Central Planning & peripheral systems)
   • Establish & enable effective improvement of End-to-End Planning process & systems with well-trained team resource.
   • Setup effective communication process loops to interact with CP system team to ensure system and process execution performance meeting the company objectives.
   • Provide both technical and soft skill training to team members.
3. Data governance
   • CP & input systems (BIPOS, CCapTool, HPU etcs) data quality & IT initiatives coordination.
   • Plant(Code) Extensions (Oversee & governance SAP/Oracle systems exceptional data maintenance request from various teams– currently under HCL support)
4. Team development
   • Career & leadership personalities development roadmap, on personal strengths & potentials
   • Conduct periodically one-on-one communication with team members
   • Cross-team product, process & system/data knowledge update session within CP & IT organization.

The primary role (Suitable for Beginners)

• Web scrapping using HTML and Python on beautiful soup, Sellenium, Pycharm and more
• To check and ensure that the data in the csv. files match what is on the websites and that the code is working and then keeping/storing the csv files into Dropbox

Other roles if not assigned Webscrapping.

• Manual software testing for our website and application and documenting any issues, bugs or errors found as well as any possible solutions for them
• Automation testing using Cypress.io to automate the bug testing process
• AI automation testing using the Recombee platform (Suitable for Machine Learning, AI or Data Science majors)
• Research into the best ways to develop/create/establish a system or element of our platform like chatbots, automated responses, etc if needed
• If needed: Using Adobe XD to open prototype designs and analyze the UI/UX
• If needed: Assisting senior developers by coordinating project management activities using Jira

Note: We mainly use Skype and Dropbox, but with seniors developer you may also have the opportunity to use Microsoft Teams.

The Tech Governance, Audit & Compliance Lead will be responsible for developing, implementing, and overseeing the technology governance framework to ensure that IT operations align with industry best practices, internal policies, and regulatory requirements. This role will also oversee audit activities, risk management processes, stakeholder engagement, and the continuous improvement of technology governance strategies. The successful candidate will work closely with IT teams, internal auditors, and external stakeholders to track and resolve audit findings, mitigate risks, and ensure compliance.

Key Responsibilities:

• Develop and Implement Technology Governance Framework:
• Leads or commissions the preparation and implementation of necessary IT Governance, Audit & Compliance framework or IT policies, standards, procedures, and guidelines.
• Work closely with all other IT departments unit to prepare SOP and Procedures.
• Lead the design and operation of related compliance monitoring and improvement activities to ensure compliance both with Internal Security Policies etc. and applicable laws and regulations e.g., User Access Review, Resigned IDs, etc.
• To assure that the IT department follows all the standard guidelines to ensure compliance to best practices in the industry, all risk factors are observed & mitigated and readiness for internal or external audits.
• Conduct Audits and Assessments:
• Analyse audit findings, identify root causes, and recommend corrective and preventive actions.
• Monitor the implementation of corrective actions and track progress towards remediation.
• To work closely with IT Section Heads and auditors to support audit activities and to track and follow up on all audit findings till closure.
• Risk Management:
• Update and maintain IT risk register.
• Stay abreast of evolving regulatory requirements.
• To ensure IT Department and processes are compliant to regulatory requirements such as BNM RMIT.
• Stakeholder Management:
• Build and maintain strong relationships with IT teams and other stakeholders.
• Communicate effectively with stakeholders on audit findings and other governance/Risk related matter.
• Provide guidance and support to IT Department on audit or governance matters.
• Reporting and Communication:
• Prepare and present regular reports on the status of audit activities to management.
• Communicate effectively with internal and external auditors.
• Continuous Improvement:
• Continuously monitor and evaluate the effectiveness of the technology governance framework.
• Identify areas for improvement and implement necessary changes.
• Stay abreast of emerging technologies, threats, and best practices in IT governance, risk, and compliance.

Qualifications:

• Education:
• Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or related field.
• Experience:
• 5+ years of experience in IT governance, audit, compliance, or risk management.
• Proven experience in developing and implementing governance frameworks and policies.
• Strong background in conducting audits, identifying risks, and managing compliance assessments.
• Experience with regulatory frameworks such as BNM RMIT.
• Ability to work with cross-functional teams and build relationships with stakeholders at all levels.
• Skills:
• Strong understanding of IT security, compliance, and risk management concepts.
• Excellent problem-solving and analytical skills.
• Effective communication and reporting skills, with the ability to present complex information clearly.
• Experience with audit management and risk assessment tools is a plus.
• Proficiency in preparing detailed reports and presenting findings to senior leadership.

The Clinical Quality Specialist is a role designed for an experienced clinical psychologist or counsellor to lead clinical governance initiatives through the development, implementation, and auditing of clinical SOPs. This role ensures that key workflows, such as triage, risk assessments, user matching, and escalations, are evidence-based, standardised, and continuously improved. The Specialist also contributes to service development and ensures company-wide adherence to clinical best practices and regulatory standards.

• SOP Development & Management
• Create, update, and standardise clinical SOPs for key workflows.
• Ensure SOPs are aligned with clinical best practices and regulatory standards.
• Maintain a central repository of SOPs, ensuring version control and accessibility.
• Adapt SOPs for diverse scenarios to support organisational growth.
• Staff Training
• Develop and deliver training on SOPs to clinical and non-clinical teams.
• Maintain accessible and up-to-date training materials.
• Auditing & Compliance
• Conduct regular audits to ensure SOP adherence, including clinical site reviews.
• Analyse audit results and provide actionable recommendations to address compliance gaps.
• Track SOP compliance metrics and prepare detailed reports for leadership.
• Monitor trends in adherence and use findings to inform updates to SOPs and workflows.
• Service Development
• Collaborate with cross-functional teams to enhance existing services and create new ones.
• Support the development of programme-specific SOPs by aligning them with core clinical processes.
• Ensure service developments align with workflows and best practices.

• Master’s degree in Clinical Psychology, Counselling, or a related field.
• Minimum of 5 years’ experience in clinical governance, SOP management, or auditing.
• Deep understanding of clinical workflows (e.g., triage, risk assessments).
• Proficiency in tools like Notion and Jira for documentation and project management.
• Strong communication and collaboration skills for training and cross-functional work.

The primary role (Suitable for Beginners)

• Web scrapping using HTML and Python on beautiful soup, Sellenium, Pycharm and more
• To check and ensure that the data in the csv. files match what is on the websites and that the code is working and then keeping/storing the csv files into Dropbox

Other roles if not assigned Webscrapping.

• Manual software testing for our website and application and documenting any issues, bugs or errors found as well as any possible solutions for them
• Automation testing using Cypress.io to automate the bug testing process
• AI automation testing using the Recombee platform (Suitable for Machine Learning, AI or Data Science majors)
• Research into the best ways to develop/create/establish a system or element of our platform like chatbots, automated responses, etc if needed
• If needed: Using Adobe XD to open prototype designs and analyze the UI/UX
• If needed: Assisting senior developers by coordinating project management activities using Jira

Note: We mainly use Skype and Dropbox, but with seniors developer you may also have the opportunity to use Microsoft Teams.

• To assist in department internal documentation.
• To assist in hand over documents.
• To assists superior when dealing with government departments.
• To oversee the preparation of documents for submissions.
• Any other related task assign by superior.
• To contribute, comply and committed toward the company Quality, Health, Safety and Environmental Management System by making sure it is full compliances to International Standard, Legal compliances, local regulations, and any code of practice.

• A valid and active student undergoing Bachelor Degree or Diploma of Occupational Safety and Health or equivalent background.
• Eager to learn and work in the field.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office.

The primary role (Suitable for Beginners)

• Web scrapping using HTML and Python on beautiful soup, Sellenium, Pycharm and more
• To check and ensure that the data in the csv. files match what is on the websites and that the code is working and then keeping/storing the csv files into Dropbox

Other roles if not assigned Webscrapping.

• Manual software testing for our website and application and documenting any issues, bugs or errors found as well as any possible solutions for them
• Automation testing using Cypress.io to automate the bug testing process
• AI automation testing using the Recombee platform (Suitable for Machine Learning, AI or Data Science majors)
• Research into the best ways to develop/create/establish a system or element of our platform like chatbots, automated responses, etc if needed
• If needed: Using Adobe XD to open prototype designs and analyze the UI/UX
• If needed: Assisting senior developers by coordinating project management activities using Jira

Note: We mainly use Skype and Dropbox, but with seniors developer you may also have the opportunity to use Microsoft Teams.

The primary role (Suitable for Beginners)

• Web scrapping using HTML and Python on beautiful soup, Sellenium, Pycharm and more
• To check and ensure that the data in the csv. files match what is on the websites and that the code is working and then keeping/storing the csv files into Dropbox

Other roles if not assigned Webscrapping.

• Manual software testing for our website and application and documenting any issues, bugs or errors found as well as any possible solutions for them
• Automation testing using Cypress.io to automate the bug testing process
• AI automation testing using the Recombee platform (Suitable for Machine Learning, AI or Data Science majors)
• Research into the best ways to develop/create/establish a system or element of our platform like chatbots, automated responses, etc if needed
• If needed: Using Adobe XD to open prototype designs and analyze the UI/UX
• If needed: Assisting senior developers by coordinating project management activities using Jira

Note: We mainly use Skype and Dropbox, but with seniors developer you may also have the opportunity to use Microsoft Teams.

The primary role (Suitable for Beginners)

• Web scrapping using HTML and Python on beautiful soup, Sellenium, Pycharm and more
• To check and ensure that the data in the csv. files match what is on the websites and that the code is working and then keeping/storing the csv files into Dropbox

Other roles if not assigned Webscrapping.

• Manual software testing for our website and application and documenting any issues, bugs or errors found as well as any possible solutions for them
• Automation testing using Cypress.io to automate the bug testing process
• AI automation testing using the Recombee platform (Suitable for Machine Learning, AI or Data Science majors)
• Research into the best ways to develop/create/establish a system or element of our platform like chatbots, automated responses, etc if needed
• If needed: Using Adobe XD to open prototype designs and analyze the UI/UX
• If needed: Assisting senior developers by coordinating project management activities using Jira

Note: We mainly use Skype and Dropbox, but with seniors developer you may also have the opportunity to use Microsoft Teams.

The primary role (Suitable for Beginners)

• Web scrapping using HTML and Python on beautiful soup, Sellenium, Pycharm and more
• To check and ensure that the data in the csv. files match what is on the websites and that the code is working and then keeping/storing the csv files into Dropbox

Other roles if not assigned Webscrapping.

• Manual software testing for our website and application and documenting any issues, bugs or errors found as well as any possible solutions for them
• Automation testing using Cypress.io to automate the bug testing process
• AI automation testing using the Recombee platform (Suitable for Machine Learning, AI or Data Science majors)
• Research into the best ways to develop/create/establish a system or element of our platform like chatbots, automated responses, etc if needed
• If needed: Using Adobe XD to open prototype designs and analyze the UI/UX
• If needed: Assisting senior developers by coordinating project management activities using Jira

Note: We mainly use Skype and Dropbox, but with seniors developer you may also have the opportunity to use Microsoft Teams.