Total 19 admin assistant job vacancies in Transportation / Logistics category in Malaysia

Job Responsibilities

* Monitor the shipping activity with regard to the preparation of Shipping Documentation, Shipping Instructions, Scheduling, L/C documentation,

and other shipping-related matters to ensure timely delivery/arrival of goods and customs clearance.

* Experience for all import and sales tax exemptions which include managing forwarding agents, shipping line, haulage, trucking, insurance and customs clearance.

* Liaise and coordinate with overseas suppliers

* Ensure compliance with the customer’s shipping instructions and ensuring all import shipping documents are in order.

* Liaise with the shipping agent to ensure all shipping documents compile and receive on time.

* Coordinates and liaises the load-out schedule with the warehouse to ensure the timely and accurate load-out and receiving of all products.

* Follow up and liaise with internal dept/section to clarify and reconcile any data discrepancies, etc

* Responsible for processing products claims in accordance with supplier claimant terms and conditions

* Monitor costing and Inventory status, cost report and documentation preparation.

* To perform assigned Admin jobs as and when required.

Job Requirements

* Able to handle full set of export/import documentation.

* Excellent problem-solving, task prioritization, follow-up and quick learning skills

* Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Logistic/Shipping/Business Studies/Administration or equivalent.

* At least 2-3 years of working experience in related field is required for this position.

* Strong usage in Microsoft Office (Excel, Word, PowerPoint & Outlook).

* Required language(s): English, Bahasa Malaysia, Mandarin

* Preferably Junior Executive specialized in Logistics/Supply Chain or equivalent.

* Required Skill(s): Import and Export Logistics, Shipment planning Documentation & Billing, Dealing with Forwarder, Shipping, Customs & Port.

Perks & Benefits

• Yearly bonus and increment
• Career Advancement Opportunity
• Products Training
• Casual dress code
• Regular team activities
• Company trips
• Paid training and development

• Handle import and export document to Singapore and submit K1, K2 and custom duty form via online;

负责办理进出口至新加坡，和通过在线处理和提交 CCP、K1、K2 和关税表；

• Prepare custom forms & permits for export shipments;

准备出口货物的定制表格和许可证；

• Key all custom forms & permits done in excel file daily;

每天在 Excel 文件中键入所有自定义表格和许可证；

• Liaise with the customs agent for ensuring all consignments are properly customs cleared and delivered in a timely manner;

与海关代理联络，以确保所有货物都正确清关并及时交付;

• Ensure to receive all K2 form from our Agent;

确保收到我们代理发送的所有 K2 表格；

• Responsible for submitting documents to customs and handling all customs related assignments;

负责提交文件到海关处和处理所有有关于海关的事宜;

• Assist to appoint agents under the company;

协助任何公司旗下代理商；

• Apply ePermit for controlled item and declaring it with MAQIS number;

为受控项目申请电子许可证并使用 MAQIS 编号进行申报；

• Ensure all hanging forms have been canceled before the designation date;

确保在指定日期之前取消所有悬挂表格；

• Handle courier documents out to relevant parties;

办理快递文件送出给相关方；

• Assist any ad-hoc tasks assigned by superior. 

协助上级安排的工作。

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Medical insurance

• Handle import and export document to Singapore and submit K1, K2 and custom duty form via online;

负责办理进出口至新加坡，和通过在线处理和提交 CCP、K1、K2 和关税表；

• Prepare custom forms & permits for export shipments;

准备出口货物的定制表格和许可证；

• Key all custom forms & permits done in excel file daily;

每天在 Excel 文件中键入所有自定义表格和许可证；

• Liaise with the customs agent for ensuring all consignments are properly customs cleared and delivered in a timely manner;

与海关代理联络，以确保所有货物都正确清关并及时交付;

• Ensure to receive all K2 form from our Agent;

确保收到我们代理发送的所有 K2 表格；

• Responsible for submitting documents to customs and handling all customs related assignments;

负责提交文件到海关处和处理所有有关于海关的事宜;

• Assist to appoint agents under the company;

协助任何公司旗下代理商；

• Apply ePermit for controlled item and declaring it with MAQIS number;

为受控项目申请电子许可证并使用 MAQIS 编号进行申报；

• Ensure all hanging forms have been canceled before the designation date;

确保在指定日期之前取消所有悬挂表格；

• Handle courier documents out to relevant parties;

办理快递文件送出给相关方；

• Assist any ad-hoc tasks assigned by superior. 

协助上级安排的工作。

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Medical insurance

• Handle import and export document to Singapore and submit K1, K2 and custom duty form via online;

负责办理进出口至新加坡，和通过在线处理和提交 CCP、K1、K2 和关税表；

• Prepare custom forms & permits for export shipments;

准备出口货物的定制表格和许可证；

• Key all custom forms & permits done in excel file daily;

每天在 Excel 文件中键入所有自定义表格和许可证；

• Liaise with the customs agent for ensuring all consignments are properly customs cleared and delivered in a timely manner;

与海关代理联络，以确保所有货物都正确清关并及时交付;

• Ensure to receive all K2 form from our Agent;

确保收到我们代理发送的所有 K2 表格；

• Responsible for submitting documents to customs and handling all customs related assignments;

负责提交文件到海关处和处理所有有关于海关的事宜;

• Assist to appoint agents under the company;

协助任何公司旗下代理商；

• Apply ePermit for controlled item and declaring it with MAQIS number;

为受控项目申请电子许可证并使用 MAQIS 编号进行申报；

• Ensure all hanging forms have been canceled before the designation date;

确保在指定日期之前取消所有悬挂表格；

• Handle courier documents out to relevant parties;

办理快递文件送出给相关方；

• Assist any ad-hoc tasks assigned by superior. 

协助上级安排的工作。

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Medical insurance

• Handle import and export document to Singapore and submit K1, K2 and custom duty form via online;

负责办理进出口至新加坡，和通过在线处理和提交 CCP、K1、K2 和关税表；

• Prepare custom forms & permits for export shipments;

准备出口货物的定制表格和许可证；

• Key all custom forms & permits done in excel file daily;

每天在 Excel 文件中键入所有自定义表格和许可证；

• Liaise with the customs agent for ensuring all consignments are properly customs cleared and delivered in a timely manner;

与海关代理联络，以确保所有货物都正确清关并及时交付;

• Ensure to receive all K2 form from our Agent;

确保收到我们代理发送的所有 K2 表格；

• Responsible for submitting documents to customs and handling all customs related assignments;

负责提交文件到海关处和处理所有有关于海关的事宜;

• Assist to appoint agents under the company;

协助任何公司旗下代理商；

• Apply ePermit for controlled item and declaring it with MAQIS number;

为受控项目申请电子许可证并使用 MAQIS 编号进行申报；

• Ensure all hanging forms have been canceled before the designation date;

确保在指定日期之前取消所有悬挂表格；

• Handle courier documents out to relevant parties;

办理快递文件送出给相关方；

• Assist any ad-hoc tasks assigned by superior. 

协助上级安排的工作。

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Medical insurance

• Handle import and export document to Singapore and submit K1, K2 and custom duty form via online;

負責辦理進出口至新加坡，和透過線上處理和提交CCP、K1、K2 和關稅表；

• Prepare custom forms & permits for export shipments;

準備出口貨物的定製表格和許可證；

• Key all custom forms & permits done in excel file daily;

每天在Excel 文件中鍵入所有自訂表格和許可證；

• Liaise with the customs agent for ensuring all consignments are properly customs cleared and delivered in a timely manner;

與海關代理聯絡，以確保所有貨物都正確清關並及時交付;

• Ensure to receive all K2 form from our Agent;

確保收到我們代理程式發送的所有K2 表格；

• Responsible for submitting documents to customs and handling all customs related assignments;

負責提交文件到海關處和處理所有有關海關的事宜;

• Assist to appoint agents under the company;

協助任何公司旗下代理商；

• Apply ePermit for controlled item and declaring it with MAQIS number;

為受控項目申請電子許可證並使用MAQIS 編號進行申報；

• Ensure all hanging forms have been canceled before the designation date;

確保在指定日期之前取消所有懸掛表格；

• Handle courier documents out to relevant parties;

辦理快遞文件送出給相關方；

• Assist any ad-hoc tasks assigned by superior.

協助上級安排的工作。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 彈性的工作時間
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 醫療保險

Career Opportunities in Innovative Rehab & Mobility equipment company. We will guide you step by step and you can develop your career path with us. Join us in making a difference:

Job Description:

• Daily pack & ship tasks.
• QC & Test products.
• Repair or Parts swapping.

Job Requirements:

• Non-smoking
• Valid car driver license
• Enjoy learning & happy to help.
• Not calculative and understand teamwork spirit.

Benefits:

• Salary package adjustment right after permanent confirmation.
• Attractive incentive package for exceptional performance.
• Parking and medical allowances after confirmation.
• Convert to cash for unused annual leave.
• Extra incentives for no MC claims.
• Medical insurance after worked for one year.
• To learn more about our company and products at wheelchair88.com.my
• Please submit your resume with recent photo to admin@junidea.com

Career Opportunities in Innovative Rehab & Mobility equipment company. We will guide you step by step and you can develop your career path with us. Join us in making a difference:

Job Description:

• Daily pack & ship tasks.
• QC & Test products.
• Repair or Parts swapping.

Job Requirements:

• Non-smoking
• Valid car driver license
• Enjoy learning & happy to help.
• Not calculative and understand teamwork spirit.

Benefits:

• Salary package adjustment right after permanent confirmation.
• Attractive incentive package for exceptional performance.
• Parking and medical allowances after confirmation.
• Convert to cash for unused annual leave.
• Extra incentives for no MC claims.
• Medical insurance after worked for one year.
• To learn more about our company and products at wheelchair88.com.my
• Please submit your resume with recent photo to admin@junidea.com

Career Opportunities in Innovative Rehab & Mobility equipment company. We will guide you step by step and you can develop your career path with us. Join us in making a difference:

Job Description:

• Daily pack & ship tasks.
• QC & Test products.
• Repair or Parts swapping.

Job Requirements:

• Non-smoking
• Valid car driver license
• Enjoy learning & happy to help.
• Not calculative and understand teamwork spirit.

Benefits:

• Salary package adjustment right after permanent confirmation.
• Attractive incentive package for exceptional performance.
• Parking and medical allowances after confirmation.
• Convert to cash for unused annual leave.
• Extra incentives for no MC claims.
• Medical insurance after worked for one year.
• To learn more about our company and products at wheelchair88.com.my
• Please submit your resume with recent photo to admin@junidea.com

Responsibilities

• Provide support to Superior as and when required
• Update internal operation procedures document as needed
• Support the Superior in managing and resolving operational issues
• Work with Superior to provide excellent customer service
• Sort and distribute mails and faxes to respective personnel
• Store, file and retrieve corporate documents and reports as and when needed
• Order, store and organize all office supplies
• Manage incoming and outgoing letters and packages
• Perform general office administrative and clerical duties
• Reconcile payments and receipts to various parties on time
• Manage all office orders on regular basis
• Maintain logs and spreadsheets for all office activities
• Packing / Labeling / Marking etc
• All employees are subject to transfer within the various branches and divisions of the company in which he/she is employed

Education

• Diploma Level

Training/Skills

• Training for IATA Dangerous Goods Course will be provided
• Responsible and customer service oriented
• Eager to learn with good working attitude & behaviour
• Ability to communicate effectively at all levels

Experience

• Diploma in Logistic is an advantage

Perks & Benefits

• Employee equity
• Personal leave
• Open culture
• Personal development opportunities
• Medical Insurance Plus Saving

創新復健和行動設備公司的就業機會。我們將一步步指導您，您可以與我們一起發展您的職業道路。加入我們，做出改變：

職位描述：

• 每日包裝和運輸任務。
• 品質控制和測試產品。
• 修理或更換零件。

職位要求：

• 禁煙
• 有效的汽車駕駛執照
• 享受學習並樂於提供協助。
• 不精於算計，懂得團隊合作精神。

好處：

• 永久確認後立即調整薪資待遇。
• 具有吸引力的激勵方案，以實現卓越的績效。
• 確認後提供停車費和醫療補助。
• 將未使用的年假轉換為現金。
• 無 MC 索賠的額外獎勵。
• 工作一年後有醫療保險。
• 要了解有關我們公司和產品的更多信息，請訪問 Wheelchair88.com.my
• 請將您的履歷連同近期照片寄至admin@junidea.com

Job Responsibilities:

• Handle and coordinate all procedures and documentation pertaining to import and export shipments, including liaising with freight forwarders, shipping lines, and customs.
• Optimise customer service experience, create engaged customers and facilitate organic growth.
• Take ownership of customers issues and follow problems through to resolution.
• Keep accurate records and document customer service actions and discussions.
• Keep in touch with industry's developments and apply best practices to areas of improvement.
• Maintain resources and utilize assets to achieve qualitative and quantitative targets.
• Maintain an orderly workflow according to priorities.

 Job Requirements:

• Possess at least a SPM/O-level or higher qualification.
• Preferably with customer service experience in logistics services.
• Must be computer literate and possess good communication skills.

Perks & Benefits

• Casual dress code
• Company trips
• Open culture

工作職責：

• 處理和協調與進出口運輸有關的所有程序和文件，包括與貨運代理、航運公司和海關聯絡。
• 優化客戶服務體驗，培養積極參與的客戶並促進有機成長。
• 掌控客戶問題並追蹤問題直至解決。
• 保留準確的記錄並記錄客戶服務行動和討論。
• 與產業發展保持聯繫，並將最佳實踐應用於需要改進的領域。
• 維護資源並利用資產來實現定性和定量目標。
• 根據優先順序保持有序的工作流程。

職位要求：

• 至少擁有 SPM/O 等級或更高資格。
• 具物流服務客戶服務經驗者佳。
• 必須精通計算機並且具有良好的溝通能力。

津貼和福利

• 休閒著裝要求
• 公司旅行
• 開放文化

崗位職責

* 監控運輸活動，包括準備運輸文件、運輸指示、調度、信用證文件、

以及其他與運輸相關的事宜，以確保貨物及時交付/到達和清關。

* 擁有所有進口和銷售稅豁免的經驗，包括管理貨運代理、航運公司、運輸、卡車運輸、保險和清關。

* 與海外供應商的聯絡和協調

* 確保遵守客戶的運輸指示，並確保所有進口運輸文件都符合要求。

* 與運輸代理聯絡，確保所有運輸文件按時編制和接收。

* 與倉庫協調聯絡出庫進度，確保所有產品及時且準確的出庫與接收。

* 跟進並與內部部門/部門聯絡，以澄清和核對任何數據差異等

* 負責根據供應商索賠條款和條件處理產品索賠

* 監控成本會計和庫存狀態、成本報告和文件準備。

* 依需要執行指派的管理工作。

職位要求

* 能夠處理全套進出口文件。

* 優秀的解決問題、確定任務優先事項、跟進和快速學習的能力

* 候選人必須至少擁有物流/航運/商業研究/管理文憑/高級/高級/研究生文憑或同等學歷。

* 該職位需要至少2-3年相關領域的工作經驗。

* 在 Microsoft Office（Excel、Word、PowerPoint 和 Outlook）中廣泛使用。

* 所需語言：英語、馬來語、華語

* 最好是物流/供應鏈或同等專業的初級管理人員。

* 所需技能：進出口物流、貨運計畫文件和帳單、與貨運代理商打交道、運輸、海關和港口。

津貼和福利

• 年度獎金及加薪
• 職涯發展機會
• 產品培訓
• 休閒著裝要求
• 定期團隊活動
• 公司旅行
• 有薪培訓和發展

Key Responsibilities:

• Office Management:
  • Manage day-to-day office operations including maintaining office supplies and equipment.
  • Coordinate office activities and operations to ensure efficiency and compliance with company policies.
  • Handle incoming and outgoing correspondence, including emails, phone calls, and mail.
• Administrative Support:
  • Schedule and coordinate meetings, appointments, and travel arrangements.
  • Prepare and maintain documents, reports, and presentations.
  • Assist in the preparation of meeting agendas and minutes.
• Customer and Client Relations:
  • Greet and assist visitors and clients in a professional manner.
  • Address inquiries and resolve issues promptly and effectively.
• Data Management:
  • Maintain and update filing systems, databases, and records.
  • Ensure accurate data entry and manage confidential information with discretion.
• Financial Administration:
  • Assist with basic bookkeeping tasks, including invoicing and expense tracking.
  • Process and reconcile expenses and payments.

Qualifications:

• Education:
  • Minimum SPM (Sijil Pelajaran Malaysia) or equivalent; a diploma or degree in Business Administration or related field is an advantage.
• Experience:
  • Previous experience as an administrative assistant or in a similar role is preferred.
  • Familiarity with office management procedures and basic bookkeeping.
• Skills:
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other office software.
  • Strong organizational and time-management skills.
  • Excellent communication skills in English and Bahasa Malaysia (both written and verbal).
  • Ability to work independently and as part of a team.
  • High level of attention to detail and accuracy.

PERSONAL LEAVE

CAREER GROWTH

主要職責：

• 辦公室管理：
  • 管理日常辦公室運營，包括維護辦公用品和設備。
  • 協調辦公室活動和運營，確保效率並遵守公司政策。
  • 處理傳入和傳出的信件，包括電子郵件、電話和郵件。
• 行政支援：
  • 安排和協調會議、約會和旅行安排。
  • 準備和維護文件、報告和簡報。
  • 協助準備會議議程和會議記錄。
• 客戶和客戶關係：
  • 以專業的方式迎接和協助訪客和顧客。
  • 及時有效地處理詢問並解決問題。
• 數據管理：
  • 維護和更新歸檔系統、資料庫和記錄。
  • 確保準確的資料輸入並謹慎管理機密資訊。
• 財務管理：
  • 協助完成基本簿記任務，包括發票和費用追蹤。
  • 處理並核對費用和付款。

資格：

• 教育：
  • 最低 SPM（馬來西亞 Sijil Pelajaran）或同等學歷；工商管理或相關領域的文憑或學位是一個優勢。
• 經驗：
  • 有行政助理或類似職位經驗者優先。
  • 熟悉辦公室管理程序和基本簿記。
• 技能：
  • 熟練使用Microsoft Office Suite（Word、Excel、PowerPoint）等辦公室軟體。
  • 較強的組織和時間管理能力。
  • 具有出色的英語和馬來語溝通能力（書面和口頭）。
  • 能夠獨立工作並作為團隊的一部分。
  • 對細節和準確性的高度關注。

事假

職涯發展

• Position: Personal Assistant to Director.
• Salary: RM 4000-7000.
• Work location: Mid Valley City (5-day week), Kuala Lumpur.

About the company.

A public listed company on the main board of Bursa Malaysia. The Group's principal businesses include technology, corporate advisory & stockbroking,manufacturing, trading and F&B operations. Currently they are seeking a matured Malaysian male candidate to assume the role of executive support to their Director within the organization. The position is permanent and will be based at their corporate head office at Mid Valley City in Kuala Lumpur.

About the role

This role is exciting and fast paced and it would suite some one who is looking for a new challenge in a PLC environment. The job role is to support and enhance the effectiveness of the Director within the organization.

• Pro-actively manage and provide high level executive support to Director.

•Manage and administer Director's email and other mails and schedules.

•Attending meetings and business discussions with the Director.

•Liaison with relevant parties like the legal and consultants related to the Group's business activities.

•Drafting, preparation and review of reports, documents related to the business.

•Liaise and coordinate business decisions.

Candidate Profile

In this respect, candidate should possess a proven good command of English,both spoken and written; a good writing skills in English. Besides, a good business and PA background at senior level is essential. You need to be flexible and willing to take on tasks in quite a different areas of work in support of the portfolio of Director.

This role has extensive clients liaison so the candidate's ability to network with ease are traits that are essential for this exciting role. In this respect, we are looking for some one who can fit into this critical role with the following traits:

*Malaysian male in age group 32-45.

*Matured, bright, lively and personable disposition and importantly approachable person.

*Possess at least a Diploma (or Degree) qualification in Business Administration or its equivalent.

*3-5 years of combined working experience as a Executive Assistant or PA in previous capacity role.     

*Good command of English,spoken and written plus conversant in BM and Chinese/Mandarin.

*Advance skills in Microsoft applications(Word, Excel and Power Point and Outlook).

What you will get in return-The reward.

In return for your work, our client will be offering a competitive remuneration package for the job based at Mid Valley City. You will be rewarded with job security and career progression in the long run.

APPLICATION FOR THIS JOB

Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online through JOBSTORE by clicking the apply button below to submit your application. Alternatively, candidates may forward their resume directly to us at CHRISJAC via our E-mail at jobs@chrisjac.com.my

More jobs from Chrisjac

More job openings are available from Chrisjac. To learn more about all of the career opportunities that Chrisjac can offer, please visit our website at www.chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave

• 職位：總監私人助理。
• 薪資：RM 4000-6000。
• 工作地點：吉隆坡谷中城（每週工作 5 天）。

關於公司。

在馬來西亞證券交易所主板上市的公司。他們的業務活動多元化。目前，他們正在尋找一名成熟的女性候選人來擔任組織內總監的行政支援角色。該職位是永久性的，將設在位於吉隆坡谷中城的公司總部。

關於角色

這個角色令人興奮且節奏明快，適合那些在 PLC 環境中尋求新挑戰的人。其工作職責是支持並提高總監在組織內的效率。

•積極主動管理總監並為其提供高階管理支援。

•管理和管理總監的電子郵件以及其他郵件和日程安排。

•出席與總監的會議和業務討論。

•與相關方聯絡，例如與集團業務活動相關的法律和顧問。

•起草、準備和審查與業務相關的報告、文件。

•聯絡並協調業務決策。

候選人簡介

在這方面，候選人應具備良好的英語口語和書面能力；良好的英語寫作能力。此外，良好的商業和高級公共事務背景也是必不可少的。您需要靈活並願意承擔不同工作領域的任務，以支援總監的工作。

該職位需要與廣泛的客戶聯絡，因此候選人輕鬆建立人際網絡的能力是這一令人興奮的職位所必需的特質。在這方面，我們正在尋找具有以下特徵的能夠勝任這一關鍵角色的人：

*35-45歲的馬來西亞女性；成熟的個性。

*成熟、聰明、活潑、風度翩翩，重要的是平易近人。

*至少擁有工商管理文憑（或學位）資格或同等學歷。

*在先前的職位中至少有 3-5 年作為行政助理或 PA 的綜合工作經驗。

*良好的英語、口語和寫作能力，並精通國語和中文/普通話。

*進階 Microsoft 應用程式技能（Word、Excel、Power Point 和 Outlook）。

你將得到什麼回報——獎勵。

作為對您工作的回報，我們的客戶將為位於格拉納再也地區的工作提供有競爭力的薪資待遇。從長遠來看，您將獲得工作保障和職業發展。

申請此職位

特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以透過JOBSTORE線上申請，點擊下面的「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件jobs@chrisjac.com.my將簡歷直接轉發給我們CHRISJAC

克里斯雅克 的更多職位

Chrisjac 提供更多職缺。要了解有關 Chrisjac 的所有職業機會的更多信息，請訪問我們的網站www.chrisjac.com.my

津貼和福利

• 休閒著裝要求
• 事假

Scope of Position

To further develop the air export product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company's policies and procedures.

Major Duties and Responsibilities

Operations

• Create and maintain an effective department organization chart, which is designed for flexibility and growth
• Prepare, execute, monitor and update at regular intervals the business plan for the department
• Monitor and improve key departmental productivity indicators.
• Instill and foster a climate of compliance at all times to regulations.  This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies/requirements.
• Map and understand department process flow, constantly looking for areas of improved efficiency to offer customers better cycle times and service as well as controlling costs.
• Ensure all customers standard operating procedures are documented and kept up to date in the Desk Level Standard Operating Procedures database.
• Build and maintain strong relationships with vendors (airlines, trucking companies, and others)
• Work to be our vendors lowest cost customer through electronic booking, shipper built units, and other creative local market solutions to lower overall cost for both parties.
• Evaluate vendors at defined intervals per company policy, focusing on areas of possible improvement with corrective action plans where needed.
• Regularly read and review business and trade journals and attend industry events to further market and industry knowledge.
• Actively develop business for department through active involvement in sales and retention process and close coordination with sales department
• Complete 5 Sales and/or Retention Calls per week and ensure they are documented in the CRS database
• Ensure Customer reviews are completed with your regular customers
• Pro-actively provide pricing alternatives, routing solutions and technical assistance to clients through internal sales both regional and global
• Respond to requests for proposal, quotation or information timely and with market competitive pricing matching the scope of service required by the customer
• Take an active role in the transition of new business/ updates to existing business