Executive Call Centre/ Contact Centre
Contract
Junior Executive
Kuala Lumpur, Federal Territory of
1 month ago
Position: Executive – Call Centre/Contact CentreLocation: BangsarJob HighlightsClose to LRT/MRT stationSpecially looking for talented candidatesStart ASAP Job Responsibilities: To provide a high level of customer service
Position: Executive – Call Centre/Contact Centre
Location: Bangsar
Job Highlights
- Close to LRT/MRT station
- Specially looking for talented candidates
- Start ASAP
Job Responsibilities:
- To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time.
- To provide first call resolution in an effective and timely manner.
- To handle customer inquiries in an efficient, courteous and professional manner.
- Able to work both independently in a team environment by supporting team members in the absence on customer follow up i.e. ownership.
Job Requirement:
- Bachelor's Degree/Diploma in any related discipline.
- Experience in Customer Service/Call Centre/Credit Card Sales/ Banking or financial industry background will be an added advantage. However, fresh graduates are also welcome to apply
- Computer literate and proficient in Microsoft Office.
- Fluent in conversing in both English and Bahasa Melayu.
- Able to start immediately is an added advantage.
- 5-day work week with the ability to work on shift rotations on weekends and public holidays. (Selected candidates will be entitled for rest day and off day on alternate basis)
- A strong team player with good etiquette.
- Successful candidate will be based at Bangsar Office.
Perks & Benefits
- Commission and bonus
- Nearby public transport
- Casual dress code
- Medical insurance
Overview
AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.
Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has more than 10 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers.
Why Join AEON Credit?
At AEON Credit, we believe in "Customers First". To commit to this, we focus on enhancing our customer's convenience and continually provide them with value-added financial services to help them meet their lifestyle needs.
AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, results-oriented and independent.
Join us in our mission to benefit our customers by providing them with the very best set of consumer financial services to better serve our customers' needs and to continue our contribution to the community.