iT Pre-Sales and Technical Support
Full-time
Junior Executive
1 week ago
The role involves providing technical support, engaging in sales activities, and delivering exceptional customer service on a daily basis. The Pre-Sales and Technical role requires working closely with the technical team to u
The role involves providing technical support, engaging in sales activities, and delivering exceptional customer service on a daily basis. The Pre-Sales and Technical role requires working closely with the technical team to understand and present complex solutions to clients.
Job Description:
- Building the product lines, services, supporting the sales department in sales activities, and developing the company’s portfolio.
- Procuring, maintaining, developing, upgrading and other IT systems-related items for the use of LifeTech and its customers.
- To maintain a thorough knowledge of the company’s products and service offerings and methodologies
- To work with the product development teams to capture new customer requirements and develop and expand the product portfolio
- Planning of sales strategies, the positioning in contrast to the competitors and the demonstration of the business
- Preparation of presentations about the products or services with all their values for the usage of the sales department
- Creation of marketing concepts
- To articulate (through written submissions and oral presentations) solutions to both technical and non-technical customers
- Coordination and organization of demand generating activities like tradeshows, company events or customer workshops
- Engagement with the customers and interpretation of their needs and derivation of advice for prospective products that are aligned with the customers' demands
- To advise on bid / no bid decisions based on technical and commercial considerations
- Assist in production of RFP/RFQ
- Ensure smooth transition to technical teams of the business and functional requirements agreed with customer and enable initial hand holding and relationship building with customer
Job Requirement:
- 2-3 Year Experience in Business Development or Sales
- Excellent communication skills with a flair for presentations.
- Ability to speak and write good English is a must
- Forward thinking, open-minded confident and self-motivated
- Bachelor's degree in Information Technology or related field
Perks & Benefits
- Nearby public transport
- Free snacks / Happy hours
- Personal development opportunities
LifeTech is a leading information technology company that provides managed security services, managed network infrastructure and solutions. LifeTech's HQ is located in Petaling Jaya where we have established ourselves as one of the top companies in the industry. Over the years, we have grown to provide managed cyber security services, total network solutions, wireless communication technologies, digital transformation services and consultancy in Malaysia and across the region. Today's competitive environment drives us to further improve the way we do business; to provide our customers with the highest quality of products and unparalleled managed services. Together with our key global partnerships, we continue to combine resources to provide the best integrated solutions and technologies for our clients.