Total 3 job vacancies by MFP CLOUD SDN BHD (Accounting Superhero)

About This Role

As a Human Resource Executive, you will be responsible for handling the day-to-day administrative tasks in the Human Resource (HR) department. You will conduct recruitment efforts, onboarding processes, managing employee records and handling inquiries from employees and clients. You will also support various HR projects, as needed. It is a crucial role in ensuring the smooth operation of the HR department and supporting the clients and overall workforce.

Responsibilities

• Preparation and submission of monthly and annual payroll and taxes for Company staff and clients - Singapore & Malaysia.
• Preparation and submission of monthly statutory contribution (EPF/SOCSO/PCB) for designated Malaysia clients on payroll services.
• Preparation and submission of monthly statutory contribution (CPF/SDL) for designated Singapore clients on payroll services.
• Assist in meeting clients’ presumptions and proactively working to ensure clients’ satisfaction and retention.
• Preparation and update of Key Performance Indicators (KPIs) for each department and designation.
• Monitor, update and in-charge of ACCA Approved Employer Programme for the company.
• Conduct recruitment matters including posting of job ads, shortlisting of candidates, arrange for interview and conduct staff orientation for junior positions.
• Oversee in organising all Appraisal and Evaluation exercises.
• Oversee the preparation and updates of training plans for each department and designation.
• Maintain and update employee records and handle inquiries from employees and clients.
• Maintain company insurance enrolment for new hires and leavers.
• Setup and monitor staff access to internal services, facilities and assets of the company.
• Conduct staff events and welfare matters.
• Keep abreast of all matters, rules and laws concerning labour, manpower and employee matters in Singapore and Malaysia.
• Keep abreast of all HR administrative matters.
• Any other duties assigned by Supervisor.

Requirements

• Candidates must possess at least a Bachelor's degree/Post Graduate Diploma/Professional Degree in Human Resource Management or equivalent.
• Required language(s): English

You will be great at this role if you are:

• Able to work independently and as a team
• Able to meet deadlines
• Have a good interpersonal and analytical skills
• Have strong work ethics

Accounting Superhero Benefits

Exact benefits vary depending on location. That said, all our employees receive the following:

• Group Hospitalisation & Surgical Insurance.
• Flexible Working Arrangements.
• Base of 10 days paid annual leave and 14 days medical leave.
• Private medical reimbursement (subject to annual cap).

Perks & Benefits

• Regular team activities.
• Group Hospitalisation & Surgical Insurance.
• Medical claims.
• Personal development opportunities.
• Remote work availability, upon request.

關於這個角色：

作為管理支援主管，您將負責確保營運部門的順利管理和成功。

你將致力於：

• 協助確保會計超級英雄的服務按預算及時提供，並滿足客戶的標準和期望。
• 協助客戶始終遵守客戶規定的專案期限。
• 協助部門主管管理部門策略和部門行政工作。

職責：

• 與客戶聯絡並確保客戶獲得正面的體驗；
• 準備訂婚合約並延期合約；
• 確保客戶入職任務順利完成；
• 擔任營運部門與客戶之間的聯絡官；
• 追蹤客戶的月度計劃並確保在合約到期前完成續約；
• 協助經理確保追蹤所有客戶的最後期限，並協助協調營運部門內的工作，以便滿足客戶的最後期限；
• 協助營運團隊準備和編目SOP；
• 確保SOP及時更新；
• 協助監督工作是否符合標準作業程序；
• 確保營運部門專注於客戶的溝通；
• 直接向營運主管報告工作狀態
• 協助追蹤所有空缺職位以及職位帳單；
• 準備管理報告；
• 追蹤並報告部門的KPI；
• 協助營運部門相關專案的規劃與執行；
• 負責客戶的會計記錄變動；
• 就營運和客戶事務與所有相關部門聯絡；
• 根據需要支援營運團隊；

您還將參與您的主管/報告人員不時分配給您的其他任務，包括任何行政事務。

要求：

• 候選人必須至少擁有工商管理或相關領域的學士學位
• 所需語言： 英語
• 該職位需要至少1-2年相關領域的工作經驗
• 與客戶輕鬆溝通
• 了解辦公室管理和基本會計程序
• 能夠獨立工作和團隊合作
• 能夠準時完成任務
• 具有良好的人際交往和分析能力，並且
• 具有強烈的職業道德。

會計超級英雄的好處：

確切的好處因地點而異。也就是說，我們所有的員工都會收到以下訊息：

• 團體住院及手術保險
• 基本上為 10 天有薪年假和 14 天病假。
• 私人醫療報銷（受年度上限限制）。

津貼和福利

• 定期團隊活動
• 團體住院及手術保險
• 醫療報銷
• 個人發展機會
• 根據要求提供遠距工作權利

About This Role:

As a Management Support Executive, you will be responsible for ensuring the smooth administration and success of the Operations department.

You Will Work On:

• Assisting to ensure Accounting Superhero’s services are delivered timely, on budget and complement to client’s standards and expectations.
• Assisting clients to consistently adhere to project deadlines laid out by clients.
• Assisting the head of department in managing the departmental strategies and administrative work of the department.

Responsibilities:

• Liaise with clients and ensure that clients have a positive experience;
• Prepare engagement contracts and roll over of contracts;
• Ensure clients’ onboarding tasks are completed smoothly;
• Be a Liaison Officer between Operations department and clients;
• Keep track of clients on monthly plans and ensure renewal done before contract expiry;
• Assisting the managers to ensure all clients’ deadlines are tracked and assist in coordinating jobs within Operations department so that clients’ deadlines are met;
• Assist to prepare and catalogue the SOPs for the Operations team;
• Ensure SOPs are updated timely;
• Assist in monitoring the compliance of work are carried out to the SOPs;
• Ensure clients' communication are being attended to by Operations department;
• Report directly to Operations Supervisor on jobs status
• Assist to keep track of all open jobs as well as jobs billings;
• Prepare management reports;
• Keep track and report of department's KPIs;
• Assist in the planning and executing projects related to Operations department;
• In charge of clients’ accounting records movements;
• Liaise with all relevant departments on operational and clients’ matters;
• Support the Operations team where required;

You will also be involved in other tasks as may be assigned or allocated to you by your supervisor/reporting officer from time to time including any administrative matters.

Requirements:

• Candidate must possess at least Bachelor’s Degree in Business Administration or related field
• Required language(s): English
• At least 1-2 year(s) of working experience in the related field is required for this position
• Comfortable liaising with clients
• Understanding of office management and basic accounting procedures
• Able to work independently and as a team
• Able to meet deadlines
• Have a good interpersonal and analytical skills, and
• Have strong work ethics.

Accounting Superhero Benefits:

Exact benefits vary depending on location. That said, all our employees receive the following:

• Group Hospitalization & Surgical Insurance
• Base of 10 days paid annual leave and 14 days medical leave.
• Private medical reimbursement (subject to annual cap).

Perks & Benefits

• Regular team activities
• Group hospitalisation & surgical insurance
• Medical reimbursement
• Personal development opportunities
• Remote work entitlement, upon request