Total 5 admin assistant job vacancies in Seri Kembangan

RESPONSIBILITIES

1. Outreach & Introduction:

• Reach out to existing and potential customers via email or calls to
• introduce SPS offerings, promotions, and partnership programs.

2. CRM Management:

• Update and maintain SPS CRM (HubSpot) and customer database for
• efficient sales tracking.

3. Follow-Up:

• Promptly follow up on inquiries and quotations to ensure customer
• satisfaction.

4. WhatsApp Management:

• Manage SPS WhatsApp for sales and marketing communication with
• professionalism.

5. Team Collaboration:

• Collaborate with team members to share information and execute sales
• and marketing plans.

6. Affiliation & Collaboration:

• Seek partnerships with institutes, universities, and organizations to expand
• business networks.

7. Event Participation:

• Represent SPS by attending events, trade shows, or conferences as
• needed.

8. Quotation & Invoice Processing:

• Prepare and process quotations and invoices accurately and timely.

9. Training Support:

• Assist in training registration, confirmation, and certificate issuance for
• participants.

10. HRD Claimable Course Coordination:

• Coordinate HRD Claimable Course applications with HRD Corp.

11. Event Preparation Support:

• Support in preparation for public training and events.

12. Training Preparation Coordination:

• Organize training logistics including venue, materials, registration, and
• certifications.

13. Participant Communication:

• Maintain communication with participants via email, WhatsApp, etc.,
• providing necessary information and support.

REQUIREMENTS

The following traits, skills, and attitudes encompass the essential qualities needed for a successful Sales and Admin Support role.

• Go-getter attitude: Driven to achieve sales targets and administrative goals.
• Multitasking ability: Capable of handling various tasks efficiently.
• Result-oriented mindset: Focused on delivering outcomes and meeting
  objectives.
• People-oriented and outgoing: Able to connect with clients and colleagues
  effectively.
• Self-initiative: Takes charge of tasks without constant supervision.
• Continuous learning mentality: Always seeks opportunities for growth and
  development.
• Proficiency in Microsoft Office: Skilled in using essential software for
  administrative tasks.
• Strong organizational skills: Capable of managing time, resources, and
  information effectively.
• Willingness to go the extra mile: Ready to put in additional effort to ensure
  success.
• Adaptability: Flexible in adjusting to changes, priorities, and new responsibilities.

*SPS’s HQ is only 500m from the MRT Train Station*

Responsibilities & Job Scopes

1. Manage and maintain our internal POS system, providing daily support to ensure accurate sales data management.
2. Execute daily administration tasks, including but not limited to scheduling, reporting, and coordination of resources.
3. Assist the retail operations team with administrative tasks such as documentation preparation, material organization, quotation preparation and sales reporting including sales performance report, provide sales ideas & opinions.
4. Maintain a high standard of customer service, resolving any issues or complaints in a timely and professional manner.
5. Work closely with retail operations team and backend sales support ensure compliance with all the operations SOPs.
6. Assist in compiling the forecast report among retail outlets and production factory, ensure all the steps is following the accurate flow.
7. Active role in supporting inquiries and requests from retail outlets

Job Requirements

1. Diploma or Bachelor’s degree in Business Administration, Marketing, or related field.
2. Minimum 1 year of experience in operations support or administrative roles, preferably within the F&B industry.
3. Fresh graduate is encouraged to apply for this position too.
4. Good written and communication in English and Chinese.
5. Excellent communication skills for interacting with Retail Operations managers, operations, and production team.
6. Well-organized and detail-oriented with good multitasking skills.
7. A good team player with good interpersonal, communication, organizational and time-management skills.
8. Must be self-motivated, proactive and able to work independently.
9. Proficiency in Microsoft Office and retail management software.
10. Flexible working schedule & venue, with the ability to work on special festive or promotion period needed.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Medical insurance
• Paid training and development
• Remote work flexibility

DUTIES & RESPONSIBILITIES

• Perform daily invoicing functions. To support accounts payable and accounts receivable by generating accurate, complete, and timely invoices using OBM System.
• Calling customers (min. 150 calls/customers on daily basis to obtain meter reading of copier(s).
• Enter meter reading & other relevant data into OBM System to generate invoices/billing. 
• Sent Invoices & Statement (upon request only) to customers on monthly basis.
• Issue reminder and final notice statements to customers as & when needed.
• Extend copier(s)’ leasing expiry date in order to generate invoices.
• Follow-up with customers on overdue bills (min. 50 calls/customers on weekly basis).
• Assisting superior for payment collection, contact customers to secure payment on outstanding invoices.
• Responsible for resolving/fix billing errors when any errors or discrepancies are found in the invoices.
• Respond to customer’s inquiries via calls/email/WhatsApp.
• Providing supports to Superior and Accounts Dept.Working with other employees to share workloads, answer questions, and solve billing issues.
• Perform administrative supports & duties, ad-hoc tasks, prepare data/reports,
• Archive pertinent records/files on timely basis.

• Education level – Min. SPM Level (Passed)
• Experience required- Candidates with minimum of 1-year experience working in a clerical and general administrative role.
• Ability to interface with customers in a clear and pleasant way.
• able to communicate effectively & complete tasks on time under tight schedule.
• A Self-discipline person, team player, optimistic, proactive and detail-oriented person.

Perks & Benefits

• Employee equity
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Open culture
• Personal development opportunities
• Friendly & politic-free working environment
• Medical Allowance

Handle day to day warehousing & delivery logistic jobs. Must have minimum GDL or truck driving valid license. Must able to read Bahasa Malaysia, English. Detail, systematic & discipline personnel. Preferable those who stay near to office. For out station personnel, can apply for company hostel with minimum monthly rental deduction.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Casual dress code
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Disability benefits
• Paid training and development

職責和工作範圍

1. 管理和維護我們的內部 POS 系統，提供日常支援以確保準確的銷售數據管理。
2. 執行日常管理任務，包括但不限於排程、報告和資源協調。
3. 協助零售業團隊完成文件準備、材料組織、報價準備和銷售報告（包括銷售業績報告）等行政任務，提供銷售想法和意見。
4. 維持高標準的客戶服務，及時、專業地解決任何問題或投訴。
5. 與零售營運團隊和後端銷售支援密切合作，確保遵守所有營運標準作業程序。
6. 協助編寫零售店和生產工廠之間的預測報告，確保所有步驟都遵循準確的流程。
7. 積極支持零售店的詢問和請求

職位要求

1. 工商管理、行銷或相關領域的文憑或學士學位。
2. 至少 1 年營運支援或管理職位經驗，最好是在餐飲業。
3. 我們也鼓勵應屆畢業生申請這個職位。
4. 良好的中英文寫作能力和溝通能力。
5. 具有與零售營運經理、營運和生產團隊互動的出色溝通能力。
6. 組織良好，注重細節，具備良好的多工處理能力。
7. 具有良好的團隊合作精神，具備良好的人際溝通、溝通、組織和時間管理能力。
8. 必須有上進心、積極主動、能獨立工作。
9. 熟練使用Microsoft Office及零售管理軟體。
10. 彈性的工作時間和地點，能夠在特殊節日或促銷期間工作。

津貼和福利

• 附近的公共交通
• 彈性的工作時間
• 醫療保險
• 有薪培訓和發展
• 遠距工作彈性