Total 6 Contract business management project planning job vacancies in Federal Territory of Kuala Lumpur

Operational Management:

• Oversee the daily operations of the business centre, ensuring smooth functionality of all facilities.
• Manage office spaces, meeting rooms, and co-working areas to meet diverse client requirements.
• Ensure compliance with health, safety, and regulatory standards.

Client Relationship Management:

• Serve as the primary point of contact for tenants and clients.
• Address client inquiries and concerns promptly and professionally.
• Build and maintain strong relationships to enhance client satisfaction and retention.

Sales and Marketing:

• Develop and implement strategies to attract new clients and retain existing ones.
• Promote the business centre through marketing initiatives and networking events.
• Negotiate contracts, pricing, and lease agreements with potential clients.
• Handle tenancy and contract renewals effectively.

Financial Management:

• Prepare and manage the centre’s budget to ensure cost efficiency.
• Monitor financial performance, including revenue, expenses, and profitability.
• Generate regular financial and operational reports for senior management.
• Manage rental collection processes efficiently.

Team Leadership:

• Recruit, train, and supervise staff to maintain high service standards.
• Conduct performance reviews and provide ongoing coaching and professional development.
• Foster a positive work environment to motivate and engage team members.

Facility Management:

• Oversee the maintenance, cleanliness, and overall presentation of the facility.
• Coordinate with external vendors and service providers as necessary.
• Ensure the functionality of technology and equipment to support business operations.

Education and Experience:

• Bachelor’s degree in Business Administration, Management, or a related field.
• Minimum of 3–5 years of experience in facility or business centre management.
• Experience in sales, marketing, or customer service is a strong advantage.

Skills:

• Strong leadership and people management abilities.
• Excellent communication and interpersonal skills.
• Proficiency in financial and operational management.
• Strong problem-solving and decision-making capabilities.
• Familiarity with CRM and property management is a plus

Perks & Benefits

• Nearby public transport
• Central location
• Regular team activities
• Medical insurance
• Open culture

營運管理:

• 監督商務中心的日常運營，確保所有設施順利運作。
• 管理辦公空間、會議室和共享辦公區域，以滿足不同的客戶需求。
• 確保遵守健康、安全和監管標準。

客戶關係管理：

• 作為租戶和客戶的主要聯絡人。
• 及時、專業地解決客戶的詢問和疑慮。
• 建立並維持牢固的關係，以提高客戶滿意度和保留率。

銷售和行銷：

• 制定並實施策略以吸引新客戶並留住現有客戶。
• 透過行銷活動和社交活動推廣商務中心。
• 與潛在客戶談判合約、定價和租賃協議。
• 有效處理租賃和合約續約。

財務管理：

• 準備和管理中心的預算以確保成本效率。
• 監控財務績效，包括收入、支出和獲利能力。
• 為高階管理層產生定期財務和營運報告。
• 有效管理租金收取流程。

團隊領導：

• 招募、培訓和監督員工以維持高服務標準。
• 進行績效評估並提供持續的指導和專業發展。
• 營造一個積極的工作環境，以激勵和吸引團隊成員。

設施管理：

• 監督設施的維護、清潔和整體展示。
• 必要時與外部供應商和服務提供者進行協調。
• 確保技術和設備的功能支援業務運作。

教育背景與經驗：

• 工商管理、管理或相關領域的學士學位。
• 至少 3-5 年設施或商務中心管理經驗。
• 銷售、行銷或客戶服務經驗是一個強大的優勢。

技能：

• 強大的領導和人員管理能力。
• 優秀的溝通和人際交往能力。
• 精通財務和營運管理。
• 較強的解決問題和決策能力。
• 熟悉 CRM 和物業管理者優先

津貼和福利

• 附近的公共交通
• 中心位置
• 定期團隊活動
• 醫療保險
• 開放文化

Responsibilities:

• Responsible for working alongside various business/functional Groups and accepting delegated responsibilities and duties with the aim to prepare for leadership roles.
• Performance during Job Rotation Performance is measured based on the tasks given during each rotation.
• Involve in special projects and initiatives.
• Provide support in group wide initiatives.
• Involve as brand ambassador of MHCMY Learning & Growth Individual Development Plan (IDP).

Requirements:

• Degree in Marketing / Information Technology / Business Administration or other disciplines with excellent results.
• Comprehensive knowledge of Microsoft Office.
• Strong communication and interpersonal skills.
• Self-motivated, strong initiative, eager to learn and result oriented.
• Good command in English, Mandarin and Bahasa Malaysia.

Perks & Benefits

• Employee equity
• Nearby public transport
• Central location
• Flexible working hours
• Free snacks / Happy hours
• Company trips
• Medical insurance
• Personal development opportunities

職責：

• 負責與各個業務/職能團隊一起工作，並接受委派的責任和義務，為擔任領導角色做好準備。
• 工作輪調期間的績效 績效是根據每次輪調期間給予的任務來衡量的。
• 參與特殊項目和倡議。
• 為集團範圍內的措施提供支援。
• 擔任 MHCMY 學習與成長個人發展計畫 (IDP) 的品牌大使。

要求：

• 行銷/資訊科技/工商管理或其他學科學位且成績優異。
• 全面了解 Microsoft Office。
• 較強的溝通和人際交往能力。
• 自我激勵、主動性強、渴望學習、結果導向。
• 良好的英語、華語和馬來語能力。

津貼和福利

• 員工股權
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 免費小吃/歡樂時光
• 公司旅行
• 醫療保險
• 個人發展機會

JOB PURPOSE

This role acts as the liaison between our client and customers to recover debts and resolve outstanding payments. Duties include communicating with customers via telephone, negotiating payment plans with owing customers, and enacting payment plans to clear their debts. Accomplished Tele-Collection Agents require high customer service, persuasion, and negotiation skills, as well as a mind for problem-solving to work with customers to resolve their debts to mitigate financial losses.

JOB ACCOUNTABILITIES / KEY RESULT AREA

• Make outbound calls to delinquent customers to negotiate for payment.
• Receive inbound calls (which is related to unblocking of devices or recovery related matters) and to negotiate payment arrangement with the customer.
• To proceed with the unblocking request (if applicable/necessary).
• Update systems on calls made and actions take for each customer.
• Any other Ad-hoc matters

MINIMUM ESSENTIAL QUALIFICATIONS & COMPETENCIES

Formal Education

High School Certificate (or) Diploma/Bachelor’s degree

Work Experience

Total Work Experience: 1 to 3 years of strong and solid background in sales, customer service, or call centre service. Previous collection experience will be advantageous.

Language Proficiencies

Fluent in the English and Malay Language (written and spoken). Candidates who can converse in Mandarin or/plus Local Chinese dialects will be advantageous.

We are looking for an enthusiastic Telesales Representative to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

Job Requirement:

• To promote company products & services to prospective customers.

• Update customers with monthly promotions and campaigns. 

• To achieve monthly target sets by the Company. 

• Contributes to team effort by accomplishing sales targets which are required by the management

• Contact potential or existing customers to inform them about a product or service using scripts

• Answer questions about products or the company

• Ask questions to understand customer requirements and close sales

• Direct prospects to the field sales team when needed

• Enter and update customer information in the database

• Take and process orders in an accurate manner

• Handle grievances to preserve the company’s reputation

• Go the “extra mile” to meet sales quota and facilitate future sales

• Keep records of calls and sales and note useful information

Job Requirements:

• Candidate should possess an SPM, Diploma / Advanced Diploma, bachelor’s degree, or equivalent in any field.
• Preferably at least 1 year of related working experience in a Telesales/Collection
• Experience in doing outbound calls.
• Both fresh graduates and experienced applicants are welcome
• Able to work independently in a fast-paced environment.
• Good team player, positive attitude, and eager to learn.
• Fast learner and able to adapt to changes.
• Ability to multi-task, prioritize and manage time effectively.
• Demonstrate teamwork all the time.
• Willing to work under pressure.
• Open for Malaysian, full-time job with renewable 1-year contract.