Junior Executive/Executive - Credit Management/Collector (Johor Bahru)
Full-time
Junior Executive
1 week ago
Job Highlights:
Competitive Salary Package
Incentive
Job Description:
The main purpose of a collector is to manage customer’s account on monthly basis, ensure all accounts pay before due date & to ensure customer’
Job Highlights:
- Competitive Salary Package
- Incentive
Job Description:
- The main purpose of a collector is to manage customer’s account on monthly basis, ensure all accounts pay before due date & to ensure customer’s account maintain and does not increase in ageing.
Job Responsibilities:
- Responsible to each separate individual result (collection result).
- Advise customer to make the payment on time.
- Re act as a reminder to remind customer regarding the payment due date
- Response customer request based on the customer requirement
- To ensure to maintain customer service and company image.
- Complete dunning activities based on allocated queues.
- Extensive follow up with customer via phone calls/email/fax to ensure that they pay in accordance to credit term.
- Ensure good clients relationship & service levels.
- Achieve the set standards in collections and financial objectives of collections by the management.
Job Requirement:
- Minimum SPM, STPM, Diploma or Degree Holder
- Fresh graduate are encourage to apply.
- Good communication in English & Malay
- Well knowledge of PC and proficiency in MS Office
- Listening skills to empathize and listen to other person’s ideas
- Persuasion skills in order to move others into positive action, attitudes and behavior
- Ability to handle & manage stress
Additional Information:
- Working Day: Monday - Saturday (5-day work and selected candidates will be entitled for one rest day and off day on alternate basis)
- Working Time: 9a.m. - 6p.m.
- Incentive provided if meet KPI
Perks & Benefits:
- Commission and bonus
- Nearby public transport
- Medical insurance
- Personal development opportunities
Overview
AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.
Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has more than 10 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers.
Why Join AEON Credit?
At AEON Credit, we believe in "Customers First". To commit to this, we focus on enhancing our customer's convenience and continually provide them with value-added financial services to help them meet their lifestyle needs.
AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, results-oriented and independent.
Join us in our mission to benefit our customers by providing them with the very best set of consumer financial services to better serve our customers' needs and to continue our contribution to the community.