Total 43 food beverage service job vacancies in kuala lumpur

Summary: Daily routine which generally consists of handling emails, livechats and ad-hoc tasks in regards to clients’ request.

Responsibilities:

1. To communicate with partners by telephone or electronic medium for domain matter.
2. To escalate unresolved queries to designated departments for further investigation.
3. To obtain and examine all relevant information to assess the validity of inquiries and to determine possible causes, and to propose appropriate solutions.
4. To communicate progress and resolution of issues to internal and external customers.
5. To maintain accurate and quality response for ISO9001 audit and compliance purposes.
6. To familiarize with the prepared SOP on covered scenario on handling emails, processing pending orders, as well as answering generally inquiries.
7. To update daily listing for day to day operation according to the given requirement.

Requirements:

• Candidate must possess at least a Degree in any field.
• Fresh graduates are encouraged to apply.
• Required skills: Microsoft Office (Word, Excel, PowerPoint)
• Fluent in English and Mandarin for both oral and written to service our clients in Greater China regions.
• Able to work independently, strong work commitment, trustworthy, good team player with excellent communication and interpersonal skills & vigilant on calls waiting and helpdesk enquiry.
• Self-motivated, fast leaner, positive attitude, able to meet timeline and perform well under pressure.
• Willing to work on shift including weekend and public holiday. Allowance will be provided accordingly.

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Personal development opportunities
• Mental health coverage

Service Technician (Lubrication Solutions)

Job Responsibilities:

• Perform in-house and site services such as serves customers by installing, repairing and servicing systems and products.
• Analysing work orders and planning daily and weekly travel schedule.
• Tie workflow to schedule, manage all on site installation, repair, and maintenance tasks as well as follow all company’s filed procedures and protocols.
• Establishes service by studying system requirements and gathering the necessary components and parts for completing the installation and performing acceptance tests.
• Completing timely and detailed service reports for installation and repairing works.
• Carry out periodic inspection and repair of system and equipment.
• Accomplishes operations and organization mission by completing related results as and when assigned by Superior.

Juruteknik Pemasangan, Membaiki dan Servis Sistem Pelinciran / Alatan Mesin:

• Pengetahuan mengenai proses dan kaedah penyelenggaraan, pemasangan dan memperbaiki pelbagai jenis alatan mesin / sistem yang berkaitan.
• Melaksanakan tugas penyelenggaraan dan perkhidmatan teknikal termasuk memasang, membaiki, melakukan pengujian dan pentauliahan, pemeriksaan sistem pelinciran automatik atau produk syarikat.
• Bekerja mengikut jadual waktu kerja / projek yang dirancangkan dan menguruskan semua pemasangan, pembaikan, penyelenggaraan dan pemeriksaan sistem di tapak kerja di seluruh nagara.
• Melaksanakan tugas mengikuti arahan penyelia dan spesifikasi yang ditetapkan.
• Memastikan alat / bahan keperluan kerja disediakan dan sentiasa mengikuti manual pemasangan.
• Kemahiran mengenal pasti punca masalah teknikal alatan mesin / sistem dan menyelesaikannya dengan tepat.
• Mengesyorkan produk / sistem yang sesuai dan penambahbaikan kepada pengguna.
• Menulis laporan harian, laporan kerja pemasangan dan sebarang perkhidmatan yang telah dilaksanakan.
• Mematuhi semua prosedur dan protokol syarikat.

Requirements:

• Possess certificate or diploma in engineering with basic mechanical, industrial or electrical repairs knowledge or equivalent.
• English and Bahasa Malaysia literacy. Able to speak and write simple English for reporting purpose.
• Proven field service experience or knowledgeable in technical support works will be added advantage.
• Ability to work shifts and willing to travel outstation is required.
• Interpersonal skills, result driven, positive working attitude, self-motivated.

Keperluan Kerja:

- Min. SPM / Sijil kemahiran, diploma dalam bidang Mekanikal / Kejuruteraan atau setaraf.

- Graduan baru digalakkan untuk memohon.

- Pengalaman bekerja dalam bidang mekanikal adalah satu kelebihan.

- Keadaan dan kekuatan fizikal yang baik.

- Kesediaan untuk bekerja lebih masa.

- Mampu menjalankan tugas ke luar kawasan (Outstation).

Perks & Benefits

• Travel allowance.
• Medical insurance - GHS & GPA.
• Personal development opportunities.

Locations:

• Nikugaiya: 2-11, 2F, Pearl Shopping Gallery, Jalan Sepadu, Taman United, 58200 Kuala Lumpur

• Donkai: C.90.0, Plaza The Exchange TRX, Persiaran TRX, Tun Razak Exchange, 55188 Kuala Lumpur

• Zha Zha Beef: Lot 23-G, 3rd Mile Square, 151 Batu 3 Jalan Klang Lama, Pusat Dagangan 3rd Mile Square, 56100 Kuala Lumpur

Responsibilities:

• Welcome and assist customers with their orders

• Ensure food and drinks are served according to restaurant standards

• Maintain cleanliness and hygiene of the dining area and kitchen

• Support daily operations, including restocking supplies and preparing dining areas

• Handle customer inquiries and provide excellent service

• Work as a team to ensure smooth service and a positive dining experience

Requirements:

• Prior experience in the F&B industry is a plus

• Friendly, energetic, and team-oriented personality

• Good communication and customer service skills

• Able to work in a fast-paced environment

• Willing to work on weekends and public holidays

Benefits:

• Basic Salary: RM2,200–RM2,800 + Service Points

• Staff Meals

• Hostel Accommodation

• Birthday Angpau

• Annual Bonus & Leave

• Team Building

Play a key role in ensuring excellent patient and client satisfaction by assisting with inquiries, resolving issues, and providing information related to medical services, appointments, billing, and more. Supporting healthcare professionals, and ensuring smooth operations within the medical practice and setting. You will be expected to communicate professionally, handle sensitive information with confidentiality, and provide efficient administrative support to patients, medical staff, and departments.

Job Responsibilities:

• Serve as the first point of contact for patients, visitors, and healthcare professionals in person, over the phone, or via email.
• Answer and address patient inquiries regarding services, procedures, and policies in a professional and compassionate manner.
• Schedule, reschedule, or cancel patient appointments, ensuring accurate data entry into the scheduling system.
• Process billing information accurately and assist in handling payments or setting up payment plans.
• Assist with filling out medical forms and ensuring proper documentation is available.
• Liaise between patients and healthcare providers to ensure effective communication, including relaying patient concerns, appointments, or messages.
• Perform clerical duties such as filing, scanning, and maintaining patient records and documentation.
• Assist in maintaining the front desk area and office supplies.
• Help maintain cleanliness and organization in the waiting area and patient exam rooms, ensuring a welcoming environment.

Job Qualifications:

• Excellent communication skills, both verbal and written, with the ability to communicate with patients, medical staff effectively.
• Strong problem-solving skills and the ability to handle sensitive or challenging situations with tact and professionalism.
• Ability to multitask, remain organized, and manage time effectively in a busy medical office environment.
• Attention to detail, especially when handling patient data and billing.
• High school diploma or equivalent required; further education in medical administration, healthcare, or customer service is a plus.
• Certification in medical office administration, customer service, or a related field is a plus but not required.

Perks & Benefits

• Incentives and yearly bonus.
• Yearly increment
• Personal leave
• Personal development opportunities
• Excellent working environment.

Position: Customer Service/Attraction Crew

Working Days: Monday – Sunday (Shift basis)

Job Type: Full Time/Part Time

Job Responsibility

• This position is rotational based on the assigned area of responsibilities, providing an opportunity to gain a comprehensive understanding of various roles and operations.

Customer Service

• Welcome visitors, provide information and answer questions to enhance their understanding and enjoyment of the centre.
• Assist visitors with interactive activities, ensure the materials are functioning correctly, and provide demonstrations when necessary.
• Handle visitor inquiries, feedback, and complaints professionally and efficiently.

Workshop and Education

• Teaching and engage with participants to ensure an enjoyable and informative experience during the workshop session.
• Collaborate with the educational team to ensure content aligns with the company educational goals.

Bricks/Sculpture Maintenance

• Perform routine cleaning of sculptures as required.
• Assist in maintenance work for sculptures that requires minor maintenance.

Program and Event

• Assist in the coordination and delivery of special events and programs at the centre.
• Use effective communication to inform guests of event schedules and activity details.

Safety and Administration

• Monitor the safety of visitors and assign area, report any issues or malfunctions, and assist in maintaining a clean and safe environment.
• Prepare and carry out daily opening and closing of the centre.

Job Requirements

• SPM/STPM, Diploma, Bachelor’s Degree
• Good in BM and English language
• Ability to engage with visitors of all ages and backgrounds.
• Strong attention to detail and safety awareness.
• Physical ability to stand for long periods, walk, and assist guests with physical activities.
• Flexibility to work on weekends, holidays, and during special events.

Company Benefits: 

• Friendly working environment with up-to-date IT equipment   
• 5-day working day, Monday to Friday   
• Medical allowance   
• Annual Leave   
• Medical Leave   
• Maternity leave   
• Paternity leave   
• Casual attire, free parking   
• Career growth opportunities  

Apply now! Send your portfolio and resume to: 

Email: hr@bryks.art 

Contact: 03.5569.9566 

Job Purpose:

The role will be responsible to driving operational efficiency, ensuring exceptional customer service, and maximizing profitability. The responsibilities will encompass various aspects of store management, including sales performance, cost control, inventory management, and team leadership.

Principal Accountabilities

Sales and Financial Management:

• Monitor daily sales performance and strive to achieve sales targets.
• Analyze sales data, identify trends, and implement strategies to optimize revenue.
• Control costs of goods sold (COGS) by managing inventory levels, pricing strategies, and waste reduction initiatives.

KPI Monitoring:

• Track key performance indicators (KPIs) such as sales per labor hour, average transaction value, and customer satisfaction scores.
• Use KPI data to identify areas for improvement and implement action plans to enhance store performance.

Inventory and Stock Control:

• Manage stock levels and conduct regular stock checks to prevent shortages or excess inventory.
• Optimize stock rotation and minimize waste through efficient inventory management practices.

Waste Management:

• Monitor food waste levels and implement strategies to reduce waste, such as portion control measures and inventory rotation.
• Collaborate with the kitchen team to minimize food spoilage and ensure freshness.

Manpower Management:

• Supervise and allocate tasks to team members to ensure smooth operations and optimal customer service.
• Schedule shifts and manage staffing levels based on business demand and labor budgets.
• Train, mentor, and evaluate staff performance to maintain a high-performing team.

Qualifications and Skills:

• Critical thinking and problem-solving skills to address operational challenges, resolve customer complaints, and make data-driven decisions.
• Strong verbal and written communication skills to interact with customers, communicate expectations to staff, and collaborate with management.
• Familiarity with inventory management systems and procedures.
• Strong leadership and interpersonal skills to motivate and inspire team members.
• Flexibility to adapt to changing business needs, handle pressure in a fast-paced environment, and make quick decisions when necessary.
• Knowledge of food safety regulations and best practices.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

摘要：日常工作通常包括處理電子郵件、即時聊天和根據客戶要求執行的臨時任務。

職責：

1. 透過電話或電子媒介與合作夥伴就領域事宜進行溝通。
2. 將未解決的問題回報給指定部門進行進一步調查。
3. 獲取並檢查所有相關信息，以評估詢問的有效性並確定可能的原因，並提出適當的解決方案。
4. 向內部和外部客戶傳達問題的進度和解決方案。
5. 為 ISO9001 審核和合規目的保持準確和高品質的回應。
6. 熟悉處理電子郵件、處理待處理訂單以及回答一般查詢的涵蓋場景中準備的 SOP。
7. 根據給定的要求更新日常操作的每日清單。

要求：

• 候選人必須至少擁有任何領域的學位。
• 鼓勵應屆畢業生申請。
• 所需技能： Microsoft Office（Word、Excel、PowerPoint）
• 精通英語和普通話的口語和書面語，為大中華地區的客戶提供服務。
• 能夠獨立工作，強烈的工作承諾，值得信賴，良好的團隊合作精神，具有出色的溝通和人際交往能力，並對呼叫等待和幫助台查詢保持警惕。
• 自我激勵，快速學習，態度積極，能夠按時完成任務並在壓力下表現良好。
• 願意輪班工作，包括週末和公共假期。將會給予相對應的補貼。

津貼和福利

• 佣金和獎金
• 附近的公共交通
• 彈性的工作時間
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 醫療保險
• 事假
• 個人發展機會
• 心理健康保險

工作目的：

該職位將負責提高營運效率、確保卓越的客戶服務並最大限度地提高獲利能力。職責將涵蓋商店管理的各個方面，包括銷售業績、成本控制、庫存管理和團隊領導。

主要責任

銷售與財務管理：

• 監控日常銷售業績並努力實現銷售目標。
• 分析銷售數據、識別趨勢並實施策略以優化收入。
• 透過管理庫存水準、定價策略和減少浪費措施來控制銷售成本 (COGS)。

關鍵績效指標監控：

• 追蹤關鍵績效指標 (KPI)，例如每工時銷售、平均交易價值和客戶滿意度分數。
• 使用 KPI 數據確定需要改進的領域並實施行動計劃以提高商店績效。

庫存和庫存控制：

• 管理庫存水準並定期檢查庫存，以防止庫存短缺或過剩。
• 透過高效的庫存管理實踐優化庫存週轉並最大限度地減少浪費。

廢棄物管理：

• 監控食物浪費程度並實施減少浪費的策略，例如份量控制措施和庫存週轉。
• 與廚房團隊合作，盡量減少食物腐敗並確保新鮮。

人力資源管理：

• 監督並向團隊成員分配任務，以確保順利運作和最佳的客戶服務。
• 根據業務需求和勞動力預算安排輪班並管理人員配備水準。
• 培訓、指導和評估員工績效，以維持高績效的團隊。

資格和技能：

• 批判性思維和解決問題的能力，以應對營運挑戰、解決客戶投訴並做出數據驅動的決策。
• 強大的口頭和書面溝通能力，能夠與客戶互動、向員工傳達期望以及與管理層合作。
• 熟悉庫存管理系統和程序。
• 強大的領導力和人際交往能力，可以激勵和激勵團隊成員。
• 靈活適應不斷變化的業務需求，應對快節奏環境中的壓力，並在必要時快速做出決策。
• 了解食品安全法規和最佳實務。

津貼和福利

• 事假
• 開放文化
• 個人發展機會

Job Purpose

A Floor Ambassador works as the public face of a company or brand. The primary duties include creating awareness for a company's service or product, interacting with staffs to listen to their feedback to enhancing communication.

Floor Ambassadors play a vital role in promoting a positive and productive work environment and ensuring the smooth running of day-to-day operations.

Job Responsibilities

1. Greet and assist visitors, clients, or guests arriving at the office building, providing them with directions or necessary information.
2. Assist employees with questions, directions, or issues he / she may encounter during their workday.
3. Assist new employees with the onboarding process and help them become familiar with the office layout, company policies, rules, and regulations.
4. Site visit in daily basis and to coordinate with the facilities team to resolve any maintenance issues and ensure the office building is maintained, clean and tidy.
5. Serves as a liaison between different departments or teams within the office building to deliver important information or announcements.
6. Gather employee feedback about their experiences and concerns within the building and communicate this feedback to relevant stakeholders.
7. Handles minor conflicts or issues that may arise within the building and directs employees to appropriate channels to resolve issues.
8. Assist in organizing and coordinating events or meetings within the building.

We are seeking candidates proficient in Mandarin to better serve our Mandarin-speaking customers.

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Central location
• Medical insurance

地點：

• Nikugaiya：2-11, 2F, Pearl Shopping Gallery, Jalan Sepadu, Taman United, 58200 Kuala Lumpur

• 東凱：C.90.0, Plaza The Exchange TRX, Persiaran TRX, Tun Razak Exchange, 55188 Kuala Lumpur

• 紮紮牛肉：Lot 23-G, 3rd Mile Square, 151 Batu 3 Jalan Klang Lama, Pusat Dagangan 3rd Mile Square, 56100 Kuala Lumpur

職責：

• 歡迎並協助客戶下訂單

• 確保依照餐廳標準提供食物和飲料

• 保持用餐區和廚房的清潔和衛生

• 支援日常運營，包括補充物資和準備用餐區

• 處理客戶詢問並提供優質服務

• 團隊合作，確保順暢的服務和積極的用餐體驗

要求：

• 有餐飲業經驗者優先

• 個性友善、充滿活力、有團隊精神

• 良好的溝通與客戶服務技能

• 能夠在快節奏的環境中工作

• 願意在週末和公共假期工作

好處：

• 基本薪資：RM2,200–RM2,800 + 服務點

• 員工餐

• 宿舍住宿

• 紅包生日

• 年度獎金和休假

• 團隊建立

Job Highlights 

• Specialised in Freight Forwarding & Logistics. 
• Competitive Salary & Work benefit package. 
• Less than 3 Mins Walking Distance from LRT Bank Rakyat Bangsar5. 
• Friendly and Positive Working Environment. 

Job Responsibilities 

• Responsible for coordinating shipments from overseas for air & ocean covering 3 branches. 
• Coordinates with Sales department on the quotation required by customers and to check the validity of quotation prior to any shipment being moved. 
• To provide solutions to client on the best way to handle their shipments and to meet clients satisfaction. 
• Coordinate with Overseas agent on the shipment consolidation by Air & Ocean. 
• To coordinate with Operations department to ensure clients shipments arrive and are delivered on time. 
• To handle Cross Trade shipments in terms of invoicing and costing of job files. 
• To ensure all emails of communication to clients and agents are replied daily and to not receive any reminders. 
• To work with Operations department to ensure all SmartSheets are updated and information is correct at all times. 
• Support the Sales Team in terms of quotation, SOP, customer relationship and any other matters related to sales support. 
• To assist the Customer Service Manager in all task that is assigned. 
• Ensure customer satisfaction in service. 

Job Requirements 

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Logistic/Transportation or equivalent. 
• At least 1 to 3 Year(s) of working experience in the related field is required for this position. 
• Required Skill(s): Communicative, Fast Learner, Goal Oriented, Listener, English Proficiency. 

Perks & Benefits

• Personal development opportunities

Job Highlights

• Specialised in freight forwarding & logistics
• Competitive salary & work benefit package
• Outstanding career growth & development opportunities
• Positive working environment

Job Purpose:

The role will be responsible to driving operational efficiency, ensuring exceptional customer service, and maximizing profitability. The responsibilities will encompass various aspects of store management, including sales performance, cost control, inventory management, and team leadership.

Principal Accountabilities

Sales and Financial Management:

• Monitor daily sales performance and strive to achieve sales targets.
• Analyze sales data, identify trends, and implement strategies to optimize revenue.
• Control costs of goods sold (COGS) by managing inventory levels, pricing strategies, and waste reduction initiatives.

KPI Monitoring:

• Track key performance indicators (KPIs) such as sales per labor hour, average transaction value, and customer satisfaction scores.
• Use KPI data to identify areas for improvement and implement action plans to enhance store performance.

Inventory and Stock Control:

• Manage stock levels and conduct regular stock checks to prevent shortages or excess inventory.
• Optimize stock rotation and minimize waste through efficient inventory management practices.

Waste Management:

• Monitor food waste levels and implement strategies to reduce waste, such as portion control measures and inventory rotation.
• Collaborate with the kitchen team to minimize food spoilage and ensure freshness.

Manpower Management:

• Supervise and allocate tasks to team members to ensure smooth operations and optimal customer service.
• Schedule shifts and manage staffing levels based on business demand and labor budgets.
• Train, mentor, and evaluate staff performance to maintain a high-performing team.

Qualifications and Skills:

• Critical thinking and problem-solving skills to address operational challenges, resolve customer complaints, and make data-driven decisions.
• Strong verbal and written communication skills to interact with customers, communicate expectations to staff, and collaborate with management.
• Familiarity with inventory management systems and procedures.
• Strong leadership and interpersonal skills to motivate and inspire team members.
• Flexibility to adapt to changing business needs, handle pressure in a fast-paced environment, and make quick decisions when necessary.
• Knowledge of food safety regulations and best practices.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

工作亮點

• 專業從事貨運代理和物流。
• 有競爭力的薪資和工作福利待遇。
• 步行不到 3 分鐘即可到達 LRT Bank Rakyat Bangsar5。
• 友好和積極的工作環境。

崗位職責

• 負責協調來自海外的空運和海運，涵蓋3個分支機構。
• 與銷售部門協調客戶要求的報價，並在運送任何貨物之前檢查報價的有效性。
• 為客戶提供解決方案，以最佳方式處理貨物並滿足客戶滿意度。
• 與海外代理商協調空運和海運拼箱事宜。
• 與營運部門協調，確保客戶的貨物按時到達並交付。
• 根據工作文件的發票和成本核算來處理交叉貿易運輸。
• 確保每天回覆所有與客戶和代理商溝通的電子郵件，並且不會收到任何提醒。
• 與營運部門合作，確保所有 SmartSheet 均得到更新且資訊始終正確。
• 在報價、SOP、客戶關係以及與銷售支援相關的任何其他事務方面為銷售團隊提供支援。
• 協助客戶服務經理完成所有指派的任務。
• 確保客戶對服務的滿意度。

職位要求

• 候選人必須至少擁有物流/運輸文憑/高級/高級/研究生文憑或同等學歷。
• 該職位需要至少 1 至 3 年相關領域的工作經驗。
• 所需技能：溝通能力、快速學習能力、目標導向、傾聽能力、英語能力。

津貼和福利

• 個人發展機會

工作亮點

• 專業從事貨運代理和物流
• 有競爭力的薪資和工作福利待遇
• 傑出的職涯成長與發展機會
• 正向的工作環境

Job Highlights 

• Specialised in Freight Forwarding & Logistics. 
• Competitive Salary & Work benefit package. 
• Less than 3 Mins Walking Distance from LRT Bank Rakyat Bangsar5. 
• Friendly and Positive Working Environment. 

Job Responsibilities 

• Responsible for coordinating shipments from overseas for air & ocean covering 3 branches. 
• Coordinates with Sales department on the quotation required by customers and to check the validity of quotation prior to any shipment being moved. 
• To provide solutions to client on the best way to handle their shipments and to meet clients satisfaction. 
• Coordinate with Overseas agent on the shipment consolidation by Air & Ocean. 
• To coordinate with Operations department to ensure clients shipments arrive and are delivered on time. 
• To handle Cross Trade shipments in terms of invoicing and costing of job files. 
• To ensure all emails of communication to clients and agents are replied daily and to not receive any reminders. 
• To work with Operations department to ensure all SmartSheets are updated and information is correct at all times. 
• Support the Sales Team in terms of quotation, SOP, customer relationship and any other matters related to sales support. 
• To assist the Customer Service Manager in all task that is assigned. 
• Ensure customer satisfaction in service. 

Job Requirements 

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Logistic/Transportation or equivalent. 
• At least 1 to 3 Year(s) of working experience in the related field is required for this position. 
• Required Skill(s): Communicative, Fast Learner, Goal Oriented, Listener, English Proficiency. 

Perks & Benefits

• Personal development opportunities

Job Highlights

• Specialised in freight forwarding & logistics
• Competitive salary & work benefit package
• Outstanding career growth & development opportunities
• Positive working environment

• Support and assist manager with monitor overall account payable process & activities related.
• Ensure compliance with applicable accounting standards and internal controls over account payable procedure -liaise with auditors and other parties when required. 
• Ensure accuracy of invoices details input into accounting system. 
• Ensure invoices & payment perform on timely basis. 
• Assist superior with other tasks when assigned. 
• Solve any issue/error when occur, perform investigation/analyst for improvement or prevention. 

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

• To conduct compliance risk assessment of the organization, including reports on ML/TF/PF inherent risks, residual risks and mitigating controls, on-going compliance status and on any findings of infringements and its recommended actions. This includes institutional risk assessment (IRA), product, business risk assessment and review of business units’ policies, procedures and process to ensure compliance.
• To manage and support implementation of AML/CFT/CPF policy and procedure requirements by all business units access the organization, including robust CDD/EDD process and periodic review process, proper customer risk profiling/KYC with appropriate ML/TF/PF risk, screening requirements, enhancement of AML/CFT/CPF controls and monitoring.
• To conduct internal due diligence compliance reviews/KYC on higher AML risk cases escalated by business units to Compliance.
• To continuously review compliance and regulatory risk by conducting thematic / periodic compliance monitoring reviews. Assist Head of Compliance in producing review reports and report issues/findings with corrective measures and monitor the closure of issue/findings as part of the issue validation process.
• To manage, monitor and report for AML/CFT/CPF transaction monitoring (TM) activities, reviews of TM alerts, perform periodic review, conduct STR related investigations and investigation of potentially suspicious transactions and/or high risk customers, including fraud investigations and law enforcement agencies related investigations. The role includes establishing and on-going analysis on relevant internal criteria and red flags to detect suspicious transactions, maintenance of negative listing, managing effective day to day AML operations handling and maintenance of AML systems and monitoring tools. 
• Manage and report the unusual and / suspicious transactions with escalation of AML concerns. Support Head of Compliance in liaising with BNM, relevant regulatory and agency to ensure compliance with laws and regulations and handling of audit reviews (internal and external) engagements.
• To support Head of Compliance in updating and implementing the Group Compliance policies, manuals, procedures, systems and control mechanism in complying with applicable laws and regulations, including AML/CFT/CPF regulations and best practice. 
• To ensure proper record keeping and confidentiality of all AML related reviews, assessment and investigation. Draft periodic reports and management papers to the relevant committees as tasked by Head of Compliance which may cover updates, escalations of non-compliance incidents/issues.
• To provide regulatory advisory to all compliance related enquiries from business units with proper understanding of the business processes. 
• To draft and review compliance training materials and to conduct regulatory compliance training including AML/CFT/CPF awareness training and program.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

• Identify and direct the execution of marketing activities for the assigned portfolio or businesses to achieve growth opportunities, market share and profit objectives in line with the overall commercial priorities.
• Formulate initiatives and recommend actions across all funnels of marketing mix; including cohesive multichannel marketing strategy, distribution channel management and lifecycle development tactics for new and existing customers; to build a sustainable competitive advantage
• Identify new target segments and develop opportunities within the Aeon customer base to improve customer conversions, increase product holding and cross-sell initiatives as well as support efforts to generate better qualified digital leads.
• Understand and propose plans to drive/improve customer migration for Aeon suite of digital product and services.
• Pursues and support the development of strategic partnerships, alliances and relationships as part of business continuity.
• Keep abreast with consumer trends & marketing best practices and maintains a deep understanding of the demographics, psychologies, and behavioural drivers of Aeon brand’s customers through regular comparative reporting, market research and data analysis of internal customer data set.
• Support the organization’s annual operating plan through the review of formulated strategies & key action plans as well as monitoring of Division KPI, budget, sales forecast and planning process.
• Identify the effectiveness and impact of current initiatives and incorporate learning from benchmarking into future plans through operative tracking and analysis of key achievable goals.
• Update senior management on business direction, performance and initiatives on a monthly basis through the routine publishing of board papers and other management reports/ presentation materials
• Coordinate activities between departments to ensure that key projects are completed on schedule.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

Job Purpose:

The role will be responsible to driving operational efficiency, ensuring exceptional customer service, and maximizing profitability. The responsibilities will encompass various aspects of store management, including sales performance, cost control, inventory management, and team leadership.

Principal Accountabilities

Sales and Financial Management:

• Monitor daily sales performance and strive to achieve sales targets.
• Analyze sales data, identify trends, and implement strategies to optimize revenue.
• Control costs of goods sold (COGS) by managing inventory levels, pricing strategies, and waste reduction initiatives.

KPI Monitoring:

• Track key performance indicators (KPIs) such as sales per labor hour, average transaction value, and customer satisfaction scores.
• Use KPI data to identify areas for improvement and implement action plans to enhance store performance.

Inventory and Stock Control:

• Manage stock levels and conduct regular stock checks to prevent shortages or excess inventory.
• Optimize stock rotation and minimize waste through efficient inventory management practices.

Waste Management:

• Monitor food waste levels and implement strategies to reduce waste, such as portion control measures and inventory rotation.
• Collaborate with the kitchen team to minimize food spoilage and ensure freshness.

Manpower Management:

• Supervise and allocate tasks to team members to ensure smooth operations and optimal customer service.
• Schedule shifts and manage staffing levels based on business demand and labor budgets.
• Train, mentor, and evaluate staff performance to maintain a high-performing team.

Qualifications and Skills:

• Critical thinking and problem-solving skills to address operational challenges, resolve customer complaints, and make data-driven decisions.
• Strong verbal and written communication skills to interact with customers, communicate expectations to staff, and collaborate with management.
• Familiarity with inventory management systems and procedures.
• Strong leadership and interpersonal skills to motivate and inspire team members.
• Flexibility to adapt to changing business needs, handle pressure in a fast-paced environment, and make quick decisions when necessary.
• Knowledge of food safety regulations and best practices.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

• Assist in the preparation of risk-based annual internal audit plan and monthly audit planning schedule for the Head Office & ISO Audit Section. 
• Plan and lead the audit teams in the conduct of operational, financial & ISO internal audit reviews according to the approved annual audit plan to assess effectiveness and efficiency of the operational & financial control and ISO Management System in the Company.
• Undertake audit planning and fieldwork independently, prepare audit report and develop practical and value added recommendations to address the root causes of issues and to improve operational efficiency.
• Monitor and conduct follow-up reviews to ensure agreed improvement plans are timely implemented and timely closure of audit findings.
• Undertake any assignments / ad-hoc projects assigned by the Operation Audit Department Head or the Head of Internal Audit Division.

Job Requirements :

• Bachelor’s Degree or professional qualification in related field such as auditing, banking, accounting, finance, business studies or other relevant field.
• A minimum of 5 years of working experience in internal audit / compliance with exposures in leading audit teams in the conduct of operational and financial audit, and preferably with prior exposures in banking / financial services industry.
• Strong analytical, communication skills and good command of English and report writing skills.
• A good team player with high level of integrity, initiatives, and good interpersonal and people management skills.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

• To manage the team that will be responsible for functions including daily cash management, banking administration, foreign currency hedging and cross currency swap.
• Ensure bank reconciliation are prepare on timely basis.
• Review and maintain credit lines, term loans and debt capital market instruments
• Experience in administering/requesting banking documentation to open and close bank accounts and board resolutions.
• Fund raising activities (financial institutions and debt capital market) to support companies’ funding requirement
• Assess the operating companies’ funding requirements, then, ascertain the optimum funding structures
• Fund raising activities include negotiation with the fund providers and review all relevant legal documentations for the best interest of the Company
• Liaison personnel for the regulator, financial institutions, rating agency and external auditor
• Prepare monthly and ad hoc reports on Treasury Operations
• Prepare cash flow forecasting and funding plan.
• Recommend, implement and maintain process improvements.
• Evaluate, develop and implement cash management systems to optimize efficiencies.
• Additional duties as directed by supervisor.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

• Assist in the development and implementation of digitally led marketing plans to achieve growth ambition for online customer acquisition of assigned portfolios/businesses.
• Work closely with the team to support initiatives that drive new customer base through first product onboarding of credit cards or personal financing - increase customer conversions and generating qualified digital leads.
• Collaborate in efforts to grow downloads, usage, and awareness of the AEON Wallet app and other AEON Credit products and services.
• Stay abreast with the knowledge of marketing trends, developments, and best practices to uphold the brand’s competitive advantage.
• Support effort to grow market segmentation & targeting for each assigned product line/channels.  
• Familiarize with the target segments and opportunities within the existing customer base to improve migration to digital services.
• Work hand-in hand in ideating & implementing a cohesive digital marketing strategy across all social media handles, ensuring alignment of communications and messaging across all digital platforms.
• Assuring the effectiveness of digital marketing initiatives through tracking and analysis of campaign results with the aim to optimize and to scale at large.
• Support the process of developing all credit card usage campaign collaterals.

Job Requirement

• Degree or other suitable qualification, preferably in Marketing 
• Minimum 5 years of relevant working experience in a digital marketing capacity, preferably within the financial or banking industry.
• Foundationally strong digital marketing analytical skills including confidence with traditional touchpoints.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

•  Drive the execution of marketing activities for the assigned portfolio to achieve growth opportunities, market share and profit objectives in line with the overall commercial priorities. 
•  Implement brand activation strategies and retail marketing plans in accordance with overall brand positioning.
•  Create impactful marketing and trade marketing materials such as point-of-sale materials, merchandising displays, and sales presentations. 
•  Execute all brand activation initiatives, retail merchandising installation and implementation across all touch points. 
•  Build strong relationships with product team, sales team and trade partners to ensure effective execution of channel initiatives. 
•  Identify challenges, and propose improvements to enhance customer engagement with the brand.
•  Track & analyse the effectiveness of current localized events and to work with regional teams on implementation of improvements. 

 Requirement

•  Degree or other suitable qualification, preferably in Business Management/Marketing. 
•  Minimum 5 years of relevant working experience in marketing, preferably within the financial or banking industry. 
•  Possesses sound Marketing/Trade Marketing/Retail Marketing/Brand Activation knowledge, excellent communication & strong interpersonal skills. 
•  Customer centric marketer with an inquisitive and passionate brand mindset. 
•  Possess analytical and customer insight skills, including confidence with both digital tools and traditional touch points across all channels and platforms. 
•  Proficient in data analysis with ability to interpret and translate customer behavioral insights into strategic activities. 
•  Able to work independently without much supervision, resourceful, innovative and is a team player. Strong attention to detail and self-motivated with a high level of drive, initiative, and commitment. 
•  Possess good communication and interpersonal skills to work collaboratively with cross-functional stakeholders to optimize quality and impact of omni-channel plans and campaigns. 
•  Prepare to take on other roles and responsibilities when required. 

Perks & Benefits

• Nearby public transport
• Casual dress code
• Medical insurance
• Personal leave

• To conduct compliance risk assessment of the organization, including reports on ML/TF/PF inherent risks, residual risks and mitigating controls, on-going compliance status and on any findings of infringements and its recommended actions. This includes institutional risk assessment (IRA), product, business risk assessment and review of business units’ policies, procedures and process to ensure compliance.
• To manage and support implementation of AML/CFT/CPF policy and procedure requirements by all business units access the organization, including robust CDD/EDD process and periodic review process, proper customer risk profiling/KYC with appropriate ML/TF/PF risk, screening requirements, enhancement of AML/CFT/CPF controls and monitoring.
• To conduct internal due diligence compliance reviews/KYC on higher AML risk cases escalated by business units to Compliance.
• To continuously review compliance and regulatory risk by conducting thematic / periodic compliance monitoring reviews. Assist Head of Compliance in producing review reports and report issues/findings with corrective measures and monitor the closure of issue/findings as part of the issue validation process.
• To manage, monitor and report for AML/CFT/CPF transaction monitoring (TM) activities, reviews of TM alerts, perform periodic review, conduct STR related investigations and investigation of potentially suspicious transactions and/or high risk customers, including fraud investigations and law enforcement agencies related investigations. The role includes establishing and on-going analysis on relevant internal criteria and red flags to detect suspicious transactions, maintenance of negative listing, managing effective day to day AML operations handling and maintenance of AML systems and monitoring tools. 
• Manage and report the unusual and / suspicious transactions with escalation of AML concerns. Support Head of Compliance in liaising with BNM, relevant regulatory and agency to ensure compliance with laws and regulations and handling of audit reviews (internal and external) engagements.
• To support Head of Compliance in updating and implementing the Group Compliance policies, manuals, procedures, systems and control mechanism in complying with applicable laws and regulations, including AML/CFT/CPF regulations and best practice. 
• To ensure proper record keeping and confidentiality of all AML related reviews, assessment and investigation. Draft periodic reports and management papers to the relevant committees as tasked by Head of Compliance which may cover updates, escalations of non-compliance incidents/issues.
• To provide regulatory advisory to all compliance related enquiries from business units with proper understanding of the business processes. 
• To draft and review compliance training materials and to conduct regulatory compliance training including AML/CFT/CPF awareness training and program.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

• Responsible to ensure customer satisfaction in providing service information and enquiries, complaints and feedbacks are attended promptly in a professional manner.

• Handle inbound customers' inquiries & requests via voice & alternate channels (eg. Whatsapp, chat, email & SMS) regarding Products e.g billing inquiries, technical inquiries and general inquiries.

• To gather from the customer all the necessary information to fulfill their requirement and enter accurately into the appropriate system.

• Responsible to ensure customer’s satisfaction in form of courteous and prompt service and update customers with accurate information.

• Any other tasks as assigned by Supervisor.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Medical insurance
• Personal development opportunities
• Remote work flexibility

Job Responsibilities:

• Providing support on end user equipment (I.e : desktop, laptop, mobile devices, conference devices, printers and etc)
• Administering multiple collaboration tools and providing end-user support.
• Level 1 support on server and network infrastructure
• Level 1 support experience for network equipment and telecommunication equipment
• Vendor communication with internet and telecommunication service providers for service escalation
• Vendor communication in IT requirements and IT procurement documents preparation and processing

Perks & Benefits

• Employee equity
• Personal leave
• Open culture