Total 8 help desk specialist job vacancies in Johor Bahru

Good to announce that we are hiring for PRODUCT SPECIALIST position – base in:

• JOHOR BHARU
• MALACCA

*Kindly inform preferred location in your application*

Job Description

Are you driven, optimistic and ready to take on new challenges?

We are looking for Product Specialists with a growth mindset to connect our brand with our key audiences. To help you succeed in this role, product training and sales coaching will be provided by our experienced and highly qualified sales and marketing team. With a winning and can-do attitude, we believe that we can work together to achieve our shared goals.

Key responsibilities

1. To be pro-active and take charge of the market conversion with sales expansion in your area.
2. Identify customers’ needs and sales opportunities to maximize sales growth through execution of marketing and business development strategies.
3. Conduct sales activities at the highest degree of professionalism and integrity.
4. Ensure timely and accurate preparation of sales quotations, proposal and inquiries to customers.
5. Provide pre- and post-sales training and support to customers.
6. Maintain good relationships with new and existing customers to ensure continuous business growth.
7. Collaborate with team members to achieve the best results.

Job Requirements

• Fresh graduates who are interested to start their career in the pharmaceutical industry are also welcome to apply.
• Candidates with at least 1-2 years of sales experience in the healthcare industry will be an added advantage.
• Resourceful, analytic, results-oriented and able to work under pressure.
• Excellent communication, interpersonal and negotiation skills.
• Candidate with proficiency in Mandarin will be an added advantage, as this role frequently involves effective collaboration and understanding in dealing with various healthcare professional.
• Build and maintain strong relationships with stakeholders in hospitals, clinics or pharmacies.
• Possess a car, valid driving license and willing to travel.

Perks & Benefits

• Allowance (Car, Mobile)
• Petrol Card (Shell)

The company benefits are as below:

1. Medical benefit
2. Employee group insurance
3. Claim reimbursement
4. Compassionate Leave (Bereavement, Marriage, Examination, Birthday)

Role Description

We are looking for a Junior Technical Specialist in Malaysia to join our dynamic team.

As a Technical Specialist, you will play a pivotal role in presenting and promoting our product features, benefits and top qualities to potential customers. You will be the go-to person for expert assistance, addressing technical queries and troubleshooting any issues customers may encounter.

To perform this job successfully, an individual must have a high energy level and be able to perform each essential duty in a timely and effective manner. The requirements listed below represent the minimum level of knowledge, skill and ability necessary. Our work environment is fast-paced and exciting!

Responsibilities

• Conduct product presentations to showcase features, benefits and applications to potential clients, including interior designers, carpenters and architects.
• Provide expert assistance to customers for product troubleshooting, addressing technical queries and resolving issues promptly to ensure customer satisfaction.
• Deliver comprehensive product training sessions tailored to the specific needs of interior designers, carpenters and architects, empowering them to utilize our products effectively in their projects.
• Collaborate with cross-functional team members to organize and execute product training programs for key customers, ensuring alignment with business objectives and customer requirements.
• Conduct product presentations to showcase features, benefits and applications to potential clients, including interior designers, carpenters, and architects.
• Provide expert assistance to customers for product troubleshooting, addressing technical queries and resolving issues promptly to ensure customer satisfaction.
• Stay updated on industry trends, product developments and competitor offerings to provide informed guidance and recommendations to customers.
• Develop and maintain strong relationships with customers, understanding their needs and challenges to provide personalized support and guidance.
• Assist in the development of product documentation, training materials, and resources to facilitate effective product adoption and usage.
• Able to liaise and communicates with carpenters and knowledge in carpentry processing.
• Update of technical report and maintain accurate records in the CRM system.

Requirements

• Diplomas, A-Level or equivalent practical experience.
• Minimum 1-year related experience.
• Must possess own vehicle and must be willing to travel nationwide (entire Malaysia).
• Previous experience in a technical support or customer service role, preferably in carpentry industry.
• Customer orientation and ability to adapt/respond to diverse personalities.
• Good Presentation Skill

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance

角色描述

我們正在馬來西亞尋找一名初級技術專家加入我們充滿活力的團隊。

作為技術專家，您將在向潛在客戶展示和推廣我們的產品功能、優勢和頂級品質方面發揮關鍵作用。您將成為尋求專家協助、解決技術疑問並對客戶可能遇到的任何問題進行故障排除的首選人員。

為了成功地完成這項工作，個人必須具有高能量水平，並且能夠及時有效地履行每項基本職責。以下列出的要求代表了所需的最低知識、技能和能力水準。我們的工作環境快節奏且令人興奮！

職責

• 進行產品演示，向潛在客戶（包括室內設計師、木匠和建築師）展示功能、優點和應用。
• 為客戶提供產品故障排除、解決技術疑問並及時解決問題的專家協助，以確保客戶滿意度。
• 根據室內設計師、木匠和建築師的具體需求提供全面的產品培訓課程，使他們能夠在自己的專案中有效地利用我們的產品。
• 與跨職能團隊成員合作，為主要客戶組織和執行產品培訓計劃，確保與業務目標和客戶要求保持一致。
• 進行產品演示，向潛在客戶（包括室內設計師、木匠和建築師）展示功能、優點和應用。
• 為客戶提供產品故障排除、解決技術疑問並及時解決問題的專家協助，以確保客戶滿意度。
• 隨時了解產業趨勢、產品開發和競爭對手產品的最新動態，為客戶提供明智的指導和建議。
• 與客戶建立並維持牢固的關係，了解他們的需求和挑戰，以提供個人化的支援和指導。
• 協助開發產品文件、培訓材料和資源，以促進有效的產品採用和使用。
• 能與木工聯絡溝通，了解木工加工知識。
• 更新技術報告並在CRM系統中維護準確的記錄。

要求

• 文憑、A-Level 或同等實務經驗。
• 至少 1 年相關經驗。
• 必須擁有自己的車輛，並且必須願意在全國範圍內（整個馬來西亞）旅行。
• 具有技術支援或客戶服務職位的經驗，最好是在木工行業。
• 顧客導向和適應/應對不同個性的能力。
• 良好的演講技巧

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 醫療保險

很高興地宣布，我們正在招募產品專家職位 - 基地位於：

• 新山
• 馬六甲

*請在您的申請中告知首選位置*

職位描述

您是否有動力、樂觀並準備好迎接新的挑戰？

我們正在尋找具有成長心態的產品專家，將我們的品牌與主要受眾聯繫起來。為了幫助您成功擔任這一角色，我們經驗豐富、高素質的銷售和行銷團隊將提供產品培訓和銷售指導。憑藉著勝利和進取的態度，我們相信我們可以共同努力實現我們的共同目標。

主要職責

1. 積極主動，負責您所在地區的市場轉換和銷售擴張。
2. 確定客戶的需求和銷售機會，透過執行行銷和業務發展策略來最大限度地提高銷售成長。
3. 以最高程度的專業和誠信進行銷售活動。
4. 確保及時、準確地向客戶準備銷售報價、建議和詢問。
5. 為客戶提供售前和售後培訓和支援。
6. 與新舊客戶保持良好的關係，以確保業務持續成長。
7. 與團隊成員合作以取得最佳結果。

職位要求

• 也歡迎有興趣在製藥業開始職業生涯的應屆畢業生申請。
• 具有至少 1-2 年醫療保健行業銷售經驗的候選人將更具優勢。
• 足智多謀，善於分析，注重結果，能夠在壓力下工作。
• 優秀的溝通、人際溝通和談判能力。
• 精通普通話的候選人將是一個額外的優勢，因為這個職位經常需要與各種醫療保健專業人員打交道時進行有效的合作和理解。
• 與醫院、診所或藥局的利害關係人建立並維持牢固的關係。
• 擁有汽車、有效駕駛執照並願意出遊。

津貼和福利

• 津貼（汽車、手機）
• 汽油卡（殼牌）

公司福利如下：

1. 醫療福利
2. 員工團體保險
3. 索賠報銷
4. 喪假（喪假、結婚假、考試假、生日假）

Job description

Roda Land Sdn Bhd – Off The Road Tires

Roda Land is the only one off the road tires trading company conducted training on site to our customers locally. We are covering various industries including container depots, forklift company, quarry, mining, plantation, farming and airport ground support.

Be part of the team now!

Job Summary: 

As the OTR Specialist, you will be responsible for activities and processes that help the sales organisation achieve business objectives. You will need to execute standard sales tasks and typically subject to instructions and work routines.

Responsibilities: 

1. To achieve Sales Target assigned.
2. To identify New Prospects for business leads.
3. To propose New Product development.
4. To derive Sales Strategy.

Requirement: 

1. Candidate must possess at least Diploma in any field.
2. 1 year (s) working experience in the related field.
3. Preferable communication skill with verbal and written in Bahasa Malaysia, English to liaise with associates.
4. Good with MS Excel.

What do we provide to ensure your succeed ?

• Good basic salary based on experience.
• Attractive target incentive.
• Miscellaneous allowance to cover business travel.
• Best Performer Award.
• Training and certification sponsored by the company.

Job summary

We are currently looking for Passionate and Energetic Sales Executive to join our team.

Key selling points

• Good basic salary + Attractive target incentive
• Miscellaneous allowance to cover business travel.
• Training and certification sponsored by the company.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Medical insurance
• Personal development opportunities

The PLM Specialist is part of the team responsible for the maintenance of the PLM system within APAC and will support the implementation of the new PLM Software.  You will be responsible for assuring quality and trust in the data and be the first point of contact for data-related questions in your field.  You will work closely with R&D developers and PLM users to maintain PLM data flow throughout the specification lifecycle, enrich data, provide feedback to users and drive system improvement.  You are the PLM data custodian, and thanks to your action, the PLM system is trustworthy and data used as a strategic R&D asset.

This requires technical rigor, attention to detail and a relentless drive for completion with excellence. This role plays a critical role in the maintenance, protection and utilisation of a critical R&D asset (our recipe know-how and IP).  This role is responsible for ensuring compliance with company policies and procedures related to specifications, leveraging best in class practices throughout all R&D activities and helping to support speed to market.

• Support the implementation of the new PLM Software, user acceptance test and user support

• Ensure successful migration of the data into the new PLM software: migration, validation, completeness.

• Collaborate with specification creators within your area of responsibility, to guarantee the completeness and accuracy of product data until product retirement

• Ensure the maintenance of the product data (new data entry, parameter updates, new requirements)

• Monitor data quality periodically, raise gaps and coordinate issue resolution. 

• With guidance from manager, drive PLM system continuous improvement (design, workflow, data quality)

• Support PLM users about data extraction and reporting

• Act as data custodian and make PLM the system loved by the users and fun.

• Communicate and support best practice PLM completion with APAC applications teams for all categories.

• Reports to Manager on a weekly basis highlighting risks/issues and resolution plans

• Other tasks/duties as assigned by the Manager

Responsibilities/ Key Activities:

Regulatory Affairs

• Accountable to monitor the new / changes in South East Asia Regulatory requirements (including industry trends & practices), inform Internal Stakeholders and adapt Regulatory strategies accordingly and timely.
• Represents JDE as an Expert on respective Local Industry Associations, Scientific Institutions and Government bodies in collaboration with SARA Team Leads and/or R&D Lead.
• Stay abreast of emerging scientific issues and legislation changes.

Regulatory Compliance

• Regularly prepares, approves and issues labelling specifications to meet business needs and timelines for the local and foreign markets by following and using effectively JDE & SARA agreed processes and tools.
• Conducts accurate label compliance reviews, such as proposing legal designations and acceptable claims wording, considering local Business requests and Legal feedback.
• Provides legal and accurate ingredients line and nutrition data for food product labels.
• Assures implementation of correct graphic design, and able to advise and guide team members on artwork design elements via CopyDeck and Syncforce processes.
• Assures implementation of correct techno-legal label information and JDE standards, e.g. allergen labelling and claims.
• Provides regulatory guidance on compositional requirements to R&D, e.g. checks for acceptable ingredients and their legal limits in recipes.
• Timely reviews and approves new raw materials and product specifications for regulatory compliance in local and other countries, including checking product recipes, nutrition data,  allergens information and promotional materials to ensure compliance with local regulations and company standards.
• When Halal is concern, able to provide compliance guidance to the Stakeholders.

Regulatory Submissions

• Support the Supply Chain Team in preparing the regulatory documents, including for product registrations, variations, renewals and responses to regulatory queries, in accordance with local requirements.

Scientific Support

• Provide scientific expertise and support to cross functional teams in areas such as Product Development, Market Research, Quality, Operations and Customer Experience.

Training and Education

• Conduct training sessions and provide educational materials to internal stakeholders to enhance understanding of Regulatory requirements and promote compliance culture.

Cross-Functional Collaboration

• Collaborate closely with internal teams, including R&D Product Team, Packaging & D2P, Regional Quality & Food Safety, Marketing, and Legal, to facilitate regulatory compliance and achieve business objectives, regularly.

The Asia R&D Packaging Specialist combines project management skills with a broad and deep understanding of his/her field of expertise. The Asia R&D Packaging Specialist integrates technological knowledge and business relevance, balancing new technological opportunities with operational consequences to ensure creation of viable new opportunities for JDE.

The Asia R&D Packaging Specialist has a hands-on approach, executing internal and external laboratory simulation trial/test, small and big scale plant trial, transit/transportation trial or to support others as well as providing thought leadership and applying their academic knowledge to JDE.

The Asia R&D Packaging Specialist sit within all categories and functions within R&D, e.g., Product/Process and Packaging, Application Centers, Science and Technology, Quality and Food Safety, SARA, Consumer Inspired Innovation.

Responsibilities/ Key Activities:

• Accountable for leading and/or support NPD / Productivity / Process Development / Packaging project as approved by the business – supports planning and set-up for several R&D projects, also given opportunity as project leader.
• Accountable to execute and/or support R&D projects within the aim to deliver new knowledge, skill and production capabilities that are essential for NPD or productivity projects aligned with line manager. Responsibility including contribution to current NPD / Productivity project as R&D team member.
• Tasks include (but not limited to): defining and leading internal and external laboratory simulation, small and big scale plant trial, collecting experimental data, writing technical reports and SOPs, developing prototypes, issuing technical drawings, material selection, defining packaging functional specification and finished goods specifications including pallet configuration and container loading configurations.
• Responsible for the delivery of JDE Sustainability Commitment within the region.
• Reporting and presentation of finding within JDE and project teams.
• Contribute for improvement of JDE technical systems and process including CQV.
• Responsible for the realization of the business strategy by technical innovation and capability development.
• Responsible to support procurement on supplier negotiation, approval, development, and validation.
• Contribute to global network: Internal reports, K-brief, Books of knowledge, IDF, competitor surveillances.
• Other tasks / duties as assigned by team lead / manager.