Total 20 hr associate job vacancies in Petaling Jaya

Role Description

This is a full-time on-site role for a HR Manager. The HR Manager will be responsible for

managing and overseeing the full spectrum of human resources and administration

operations, and ensuring compliance with employment regulations.

Responsibilities:

• To manage all full spectrum of HR & admin related activities including payroll, recruitment, compensation, career development, performance, management, training, personnel affairs policies and etc.
• To manage and review the overall recruitment process through effective manpower planning and recruiting strategies.
• To plan, implement and monitor HR systems including employees’ attendance, medical leave, annual leave, absenteeism and others
• To handle employee counselling, grievance and disciplinary matters.
• To monitor HR policies & procedures and ensure that they are implemented and enforced in accordance to HR policies and operations.
• To maintain online HR systems and processes
• Manage other office administrative functions

Qualifications:

• Possesses a Bachelor's Degree in Human Resources Management, Business studies, Administration/Management or equivalent.
• Minimum 5 years’ experience in HR or equivalent.
• Well-versed in domestic labour legislation and familiar with HR practices and procedures.
• Knowledge and experience in regional (countries in ASEAN) is an advantage.
• Good understanding of Employment Act 1955 and other employment regulations.
• Proactive and able to work under tight deadlines.
• Strong communication, analytical, problem solving and leadership skills
• Well organized and able to handle multiple tasks in systematic manner
• Proficiency in English, Malay and Mandarin
• Strong belief in confidentiality and best interest to Company policy.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Fitness membership

During the internship period, you will be exposed to these areas:

• • Gain practical HR skills.
  • Understand HR processes and policies.
  • Develop communication and organizational skills.

Scope of Internship:

1. Recruitment:
   • • Assist with job postings and resume screenings.
     • Schedule and coordinate interviews.
2. Onboarding:
   • • Prepare onboarding materials.
     • Help with new hire orientations.
3. HR Administration:
   • • Maintain employee records.
     • Support HR document preparation.
4. Employee Relations:
   • • Assist in organizing employee events.
     • Help manage employee inquiries.

Requirements:

• Candidate must possess or currently pursuing a Diploma/ Bachelor's Degree in HR, Business, or related field or equivalent.
• Good communication and organizational skills.
• Adaptability and willingness to learn.
• Good team player with a positive attitude.
• Working Location: Section 13, Petaling Jaya.
• Minimum internship period : 3 months & above

Perks & Benefits

• Employee equity
• Personal development opportunities

Job Responsibilities :

•⁠ ⁠Create competitive compensation packages, attractive benefits plans, and incentives aligned with industry standards.

•⁠ ⁠Create hiring plans for front-of-the-house and back-of-the-house staff

•⁠ ⁠Screen, interview and evaluate candidates

•⁠ ⁠Prepare job offers and employment contracts

•⁠ ⁠Calculate payroll considering overtime, holidays and evening shifts

•⁠ ⁠Plan attractive compensation and benefits packages to increase retention

•⁠ ⁠Manage payroll and keep updated records of payments

•⁠ ⁠Oversee employee attendance and working schedules including breaks, overtime and paid time off

•⁠ ⁠Schedule onboarding sessions and job-related trainings for all employees

•⁠ ⁠Track key recruiting metrics like turnover rates and source of hire

•⁠ ⁠Ensure our restaurant staff complies with health and safety regulations in the hospitality industry

Requirements and skills :

•⁠ ⁠Work experience as an HR junior / senior position, preferably in the hospitality industry

•⁠ ⁠Hands-on experience with recruiting for junior, senior, seasonal and part-time positions

•⁠ ⁠Good knowledge of regulations around flexible types of employment

• •⁠ ⁠Excellent people skills

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Overview:

We’re seeking an organized, proactive, and enthusiastic HR Assistant Intern to join our HR team. This role will provide hands-on experience in a range of HR activities, including recruitment, onboarding, employee relations, and administrative support. Ideal candidates are students or recent graduates in HR, business, or related fields.

Responsibilities:

Recruitment Support:

• Assist in posting job openings on internal and external job boards.
• Screen resumes and schedule interviews.
• Communicate with candidates regarding interview details and feedback.
• Help maintain candidate records and update the applicant tracking system (ATS).

Onboarding Assistance:

• Assist in preparing onboarding materials for new hires.
• Facilitate new employee orientations and help them feel welcomed.
• Support in coordinating the setup of equipment, access, and documentation for new hires.
• Gather and file essential employee documents in compliance with HR policies.

HR Administration:

• Update and maintain employee records and databases.
• Organize and track HR documents, ensuring confidentiality and accuracy.
• Prepare and process paperwork, including contracts, HR letters, and payroll documentation.
• Provide administrative support for various HR initiatives and events.

Employee Engagement & Development:

• Assist in planning and coordinating employee engagement activities.
• Help manage employee feedback, surveys, and initiatives for improvement.
• Support in organizing training sessions and maintaining training materials.

HR Compliance:

• Ensure HR practices are compliant with company policies and regulations.
• Support in compiling data for HR reports, audits, and compliance checks.

Qualifications:

• Currently pursuing or recently completed a degree in Human Resources, Business Administration, Psychology, or a related field.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to handle confidential information with integrity.
• Previous internship or experience in HR (preferred but not required).

What You’ll Gain:

• Hands-on experience with HR operations and systems.
• Exposure to the inner workings of recruitment, onboarding, and employee engagement.
• Opportunity to work in a collaborative and dynamic team environment.
• Enhanced understanding of HR best practices and labor laws.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Free snacks / Happy hours

Job Description:

The Case Coordinator is primarily responsible for coordinating and arranging transport plans for patients through liaising with various stakeholders, such as the patient's family members, doctors, hospitals, and the aviation teams.

The Case Coordinator is expected to facilitate the smooth execution of a case by performing a range of operational and administrative duties.

Role Details:

 Coordinate and oversee aeromedical transport cases independently from start to end.

•  Handle requests for assistance (phone calls and emails) promptly. Responsive with accurate feedbacks and ability to conduct clear communication and good listening skill.
• Can speak either Mandarin, Indonesian, or Vietnamese.
•  Be the first point of contact for our clients who require medical or travel assistance.
•  Be responsible for your allocated cases within the working hours and be responsible in managing the task.
•  Able to coordinate and access medical claims proactively, report analysis and offer recommendation on the eligibility of claim for the continuation or completion of the service delivery.
•  Go the extra miles based on the company’s standard. Provide excellent service and product knowledge in building skills.
•  Able to multi-task and support other departments. Teamwork mentality.
• Greet every customer with energy and enthusiasm.
• Perform 3 important qualities: - Professionalism, patience and ‘people-first attitude.

Perks & Benefits

• Employee equity
• Commission and bonus
• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities
• Paid training and development

角色描述

這是人力資源經理的全職現場角色。人力資源經理將負責

管理和監督全方位的人力資源和行政管理

運營，並確保遵守就業法規。

職責：

• 管理所有與人力資源和行政相關的活動，包括薪資、招募、薪資、職業發展、績效、管理、培訓、人事政策等。
• 透過有效的人力規劃和招募策略來管理和審查整個招募流程。
• 規劃、實施和監控人力資源系統，包括員工考勤、病假、年假、缺勤等
• 處理員工諮詢、申訴和紀律事宜。
• 監督人力資源政策和程序，並確保其按照人力資源政策和運作得到實施和執行。
• 維護線上人力資源系統和流程
• 管理其他辦公室行政職能

資質：

• 擁有人力資源管理、商業研究、行政/管理或同等學歷學士學位。
• 至少 5 年人力資源或同等經驗。
• 精通國內勞動立法並熟悉人力資源實務和程序。
• 區域（東協國家）的知識和經驗是一個優勢。
• 充分了解 1955 年就業法和其他就業法規。
• 積極主動，能夠在緊迫的期限內工作。
• 強大的溝通、分析、解決問題和領導能力
• 組織良好，能夠有系統地處理多項任務
• 精通英語、馬來語和華語
• 堅信公司政策的保密性和最佳利益。

津貼和福利

• 津貼（旅費、交通費等）
• 事假
• 健身會員資格

Basic Job Purpose

Provide support to HR Manager in all aspects related to Human Resources function.

Duties and Responsibilities

• Report to the HR Manager.
• Deliver day-to-day HR operations role as a HR Generalist.
• Provide consistent support functions on overall payroll administration, recruitment, maintain/update employees personal files, performance appraisal, training, confirmation, staff disciplinary and etc.
• Execute recruitment including job placing, advertisement, resume screening, candidate shortlisting.
• Prepare the documents according to employment kit/induction list.
• To conduct Orientation & Induction Training for new employee.
• Maintain, update, and file of employment records. Ensure various personnel records are up to date. To issue medical chit to those require medical treatment, to monitor and update regularly medical expenses and to highlight any abnormal high of medical expenses.
• Update employees’ attendance, over time and leave reports including computations for payroll. Accountable for processing monthly payroll (salary payments, statutory payments) and verifying payroll administration.
• Liaison with related statutory government and private agencies when is necessary.
• Prepare canteen coupon early in the month.
• Perform others duties as instructed by the Management from time to time.

Qualifications & Skills

• Diploma / Degree in HR Management, Business Studies, General Administration or other related fields.
• Preferably with 2 years of working experience as a HR Generalist in manufacturing environment. Experience in handling foreign workers management.
• Good computer literacy (in MS Office Application - Word, Excel, Power Point) and knowledge in payroll system.
• Good understanding of Employment Act and Amendment 2022, Workers' Minimum Standards of Housing and Amenities Act, SOCSO Act and EPF Act will be advantages.
• Willing to travel as and when necessary.
• Be able to work in Subang Jaya.
• Possess own transport

Output

• Recruitment – get replacement/new position in the timeframe
• Ensure payroll complete in the timeframe
• Payment on time – Contract worker salary

Perks & Benefits

• Annual Increment
• 2 times bonuses every year
• Personal development opportunities

職位描述：

個案協調員主要負責透過與病人家屬、醫生、醫院和航空團隊等各利益相關者聯絡，協調和安排病人的交通計畫。

案件協調員應透過履行一系列業務和行政職責來促進案件的順利執行。

角色詳情：

自始至終獨立協調監督航空醫療運輸案件。

• 及時處理協助請求（電話和電子郵件）。反應靈敏，回饋準確，能夠進行清晰的溝通和良好的傾聽技巧。
• 可以講普通話、印尼語或越南語。
• 成為需要醫療或旅行幫助的客戶的第一個聯絡人。
• 負責工作時間內分配給您的案件並負責管理任務。
• 能夠主動協調和獲取醫療索賠，報告分析並就繼續或完成服務交付的索賠資格提供建議。
• 根據公司的標準多走幾英里。提供卓越的服務和產品知識來培養技能。
• 能夠同時處理多項任務並支援其他部門。團隊合作的心態。
• 以活力和熱情迎接每一位顧客。
• 履行 3 個重要特質： - 專業、耐心和「以人為本的態度」。

津貼和福利

• 員工股權
• 佣金和獎金
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險
• 事假
• 休假
• 開放文化
• 個人發展機會
• 有薪培訓和發展

基本工作目的

為人力資源經理提供與人力資源職能相關的各個方面的支援。

義務和責任

• 向人力資源經理報告。
• 身為人力資源通才，履行日常人力資源營運職責。
• 在整體薪資管理、招聘、維護/更新員工個人檔案、績效評估、培訓、確認、員工紀律等方面提供一致的支援功能。
• 執行招聘，包括職位安排、廣告、履歷篩選、候選人篩選。
• 根據就業工具包/入職清單準備文件。
• 為新進員工進行入職培訓。
• 維護、更新和歸檔僱用記錄。確保各種人事記錄是最新的。向需要就醫的人員發放醫療票據，定期監控和更新醫療費用，並突顯醫療費用異常高的情況。
• 更新員工的出勤、加班和休假報告，包括薪資計算。負責處理每月薪資單（薪資支付、法定付款）並驗證薪資管理。
• 必要時與相關法定政府和私人機構聯絡。
• 月初準備食堂優惠券。
• 依照管理層不時的指示履行其他職責。

資格與技能

• 人力資源管理、商業研究、一般管理或其他相關領域的文憑/學位。
• 最好具備 2 年製造環境中人力資源通才的工作經驗。有處理外勞管理的經驗。
• 良好的電腦知識（MS Office 應用程式 - Word、Excel、Power Point）和薪資系統知識。
• 對就業法和 2022 年修正案、工人住房和便利設施最低標準法、SOCSO 法和 EPF 法有深入了解將是優勢。
• 願意在必要時出差。
• 能夠在梳邦再也工作。
• 擁有自己的交通工具

輸出

• 招募－在規定時間內獲得替換/新職位
• 確保工資在規定時間內完成
• 準時付款 – 合約工工資

津貼和福利

• 年增量
• 每年2倍獎金
• 個人發展機會

ABOUT ECRI

ECRI, a non-profit organization, is a global, independent authority on healthcare technology and safety, dedicated to advancing cost-effective, safe, quality healthcare across the continuum of care. We fulfil our mission through independent research on healthcare technologies and patient safety, providing access to our extensive database, customized consultation, and delivery of specialized training programs.

ABOUT THE ROLE

The HR Manager is responsible for overseeing all aspects of human resources management within the organization. This role will play a critical part in developing and implementing effective HR strategies that align with the company's overall business objectives, while ensuring the day-to-day HR operations run smoothly.

RESPONSIBILITIES

• Strategic HR Leadership: Develop and execute HR strategies that aligns with ECRI’s mission and business objectives.
• Talent Management: Lead workforce planning and talent development initiatives, ensuring the attraction, development, and retention of top talent across all levels of the organization.
• Employee Relations: Foster a positive and inclusive workplace environment, handling all employee relations issues and providing guidance to managers and employees on HR-related matters.
• Organizational Development: Implement organizational change initiatives, working closely with leadership to manage transitions, improve business processes, and support company growth.
• Learning and Development: Develop, implement and execute a comprehensive L&D strategy aligned with the organization's business objectives.
• Performance Management: Oversee the performance management cycle, ensuring clear communication of objectives, continuous feedback, and robust development plans for employees.
• Compliance and Policy Management: Ensure compliance with all local labor laws and regulations, reviewing and updating HR policies and procedures as needed.
• Culture and Engagement: Drive engagement programs and initiatives that support a strong, positive workplace environment.
• HR Operations: Lead HR operations, including payroll, compensation, and benefits management, ensuring efficiency and alignment with company policies.

REQUIREMENTS

• Bachelor's degree in Human Resources Management or Business Administration with a specialization in HR)
• Minimum 5 years of managerial experience in a HR function.
• Strong knowledge of labor laws and regulations.
• Strong experience in Employee Relations and best practices.
• Excellent communication and interpersonal skills.
• Ability to build and maintain strong relationships with employees and management.
• Proven ability to manage multiple projects and prioritize tasks effectively.

Perks & Benefits

• Nearby public transport
• Medical insurance

概述：

我們正在尋找一位有組織、積極主動、熱情的人力資源助理實習生加入我們的人力資源團隊。該職位將提供一系列人力資源活動的實務經驗，包括招募、入職、員工關係和行政支援。理想的候選人是人力資源、商業或相關領域的學生或應屆畢業生。

職責：

招募支援：

• 協助在內部和外部招聘板上發布職缺。
• 篩選履歷並安排面試。
• 與候選人就面試細節和回饋進行溝通。
• 幫助維護候選人記錄並更新申請人追蹤系統 (ATS)。

入職協助：

• 協助準備新進員工的入職資料。
• 促進新員工入職培訓並幫助他們感到受歡迎。
• 支援協調新員工的設備設定、存取權限和文件。
• 根據人力資源政策收集並歸檔重要的員工文件。

人力資源管理：

• 更新和維護員工記錄和資料庫。
• 組織和追蹤人力資源文件，確保機密性和準確性。
• 準備和處理文書工作，包括合約、人力資源信函和薪資文件。
• 為各種人力資源計劃和活動提供行政支援。

員工敬業度與發展：

• 協助規劃和協調員工參與活動。
• 幫助管理員工回饋、調查和改進措施。
• 支援組織培訓課程和維護培訓材料。

人力資源合規性：

• 確保人力資源實務符合公司政策和法規。
• 支援編制人力資源報告、審計和合規性檢查的數據。

資格：

• 目前正在攻讀或最近完成了人力資源、工商管理、心理學或相關領域的學位。
• 較強的組織能力和對細節的關注。
• 優秀的溝通和人際交往能力。
• 精通 Microsoft Office 套件（Word、Excel、PowerPoint）。
• 能夠誠信地處理機密資訊。
• 以前的人力資源實習或經驗（優先但不是必要的）。

您將獲得什麼：

• 人力資源運作和系統的實務經驗。
• 了解招募、入職和員工敬業度的內部運作。
• 有機會在協作且充滿活力的團隊環境中工作。
• 加深對人力資源最佳實務和勞動法的了解。

津貼和福利

• 附近的公共交通
• 休閒著裝要求
• 免費小吃/歡樂時光

About the Role:

As a Customer Service Associate, you'll be the first point of contact for our clients, providing top-notch support and ensuring a seamless experience for those in need of medical or travel assistance. You'll be coordinating aeromedical transport cases, managing medical claims, and delivering exceptional service with professionalism, patience, and a people-first attitude.

What We're Looking For:

• Fluency in Vietnamese and English
• Strong customer service and communication skills
• Experience in a call center or healthcare industry is a plus
• Ability to work 8-hour shifts, including night shifts (45 hours/week)
• Must be willing to work on-site in Petaling Jaya, Selangor
• Own transport is required.

Perks & Benefits

• Employee equity
• Commission and bonus
• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Work visa sponsorship
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities
• Paid training and development

關於角色：

作為客戶服務助理，您將成為我們客戶的第一個聯絡人，提供一流的支援並確保為需要醫療或旅行援助的人提供無縫體驗。您將協調航空醫療運輸案件，管理醫療索賠，並以專業、耐心和以人為本的態度提供卓越的服務。

我們正在尋找什麼：

• 流利的越南語和英語
• 強大的客戶服務和溝通能力
• 有呼叫中心或醫療保健產業經驗者優先
• 能夠接受 8 小時輪班工作，包括夜班（每週 45 小時）
• 必須願意在雪蘭莪州八打靈再也現場工作
• 需要自備交通工具。

津貼和福利

• 員工股權
• 佣金和獎金
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險
• 工作簽證贊助
• 事假
• 休假
• 開放文化
• 個人發展機會
• 有薪培訓和發展

1) To assist superior in organizing / managing daily activities in the department and to attend related meetings instructed by company

2) To be responsible for timely processing of payroll, to ensure payroll records are accurate & complete, and to produce payroll related reports.

3) To update and to keep record of employees’ leaves related matter.

4) To coordinate internal & external trainings, to compile & to ensure the completion of Training Evaluation.

5) To update and to keep records of employees’ training in the Employee Training Record.

6) To assist in liaising with the officer of the manpower supply in monitoring their daily attendance, replacement, uniform, discipline, etc.

7) To assist in the recruitment process & to coordinate induction program.

8) To liaise with government department regarding all matters related to GA & Admin, i.e. Income-Tax, SOCSO, EPF, Immigration, etc.

9) To update and to submit list of employee’s Group Hospital Insurance and Personal Accident Insurance to Tokio Marine Insurance monthly.

10) To monitor and to keep record of employee’s medical cost monthly.

11) To have a proper & organized filing for each employee personal file.

12) To patrol to check the cleanliness of factory surroundings, toilets, canteen, guardhouse, etc.

13) To monitor security guards jobs by checking their report book, clocking sheets, etc.

14) To develop, motivate and guide all subordinates to maintain high standards of discipline, productivity, safety practices, 5S, etc.

Requirement:

Working experience in HR & Admin atleast for 4 years

Compulsory :

Payroll handling, Expatriate application & processing Immigration matters), Monthly contribution (I-Tax, Socso, EIS & EP), Company report preparation.

Diploma / Degree holder in related field

Perks & Benefits

• Medical insurance
• Personal leave
• Personal development opportunities

1) 協助上級組織/管理部門日常活動並參加公司指示的相關會議

2）負責及時處理薪資，確保薪資記錄準確、完整，並製作薪資相關報告。

3) 更新並儲存員工休假相關事項的記錄。

4）協調內部和外部培訓，編制並確保培訓評估的完成。

5) 更新並保存員工訓練記錄中的員工訓練記錄。

6) 協助與人力供應主管聯絡，監察其日常出勤、更換、制服、紀律等。

7) 協助招募流程並協調入職計畫。

8) 與政府部門聯絡有關GA和行政的所有事務，即所得稅、SOCSO、EPF、移民等。

9) 每月更新並向東京海上保險公司提交員工團體住院保險和人身意外傷害保險清單。

10) 每月監控並記錄員工的醫療費用。

11）對每位員工的個人檔案進行適當且有組織的歸檔。

12）巡查廠區環境、廁所、食堂、門衛室等的清潔狀況。

13) 透過檢查報告簿、考勤表等來監控保全人員的工作。

14) 培養、激勵和指導所有下屬保持高標準的紀律、生產力、安全實踐、5S等。

要求：

至少4年人力資源與行政工作經驗

強制性的 ：

薪資處理、外籍人士申請和處理移民事務）、每月繳款（I-Tax、Socso、EIS 和 EP）、公司報告準備。

相關領域的文憑/學位持有者

津貼和福利

• 醫療保險
• 事假
• 個人發展機會

• Responsible for managing the entire recruitment process, ensuring that the organization successfully attract and integrate top talents successfully into the organization with focus on candidate and employee experience.
• Working closely with Talent Acquisition team from all Bosch Malaysia locations by analyzing company’s hiring needs, sourcing platform and recruitment strategy to ensure a healthy talent pipeline is available in meeting hiring needs.
• Oversee the governance and Key Performance Indicators of talent acquisition processes and evaluate recruiter performance, ensuring adherence to company standards, process quality and best practice implementations.
• Developing and implementing comprehensive onboarding and integration programs that align with the company's values and culture, serving as a point of contact for new hires during their early integration journey in Bosch.
• Responsible on the implementation of employer branding and communication strategies which include content creations, managing social media, fulfilment of employer branding roadmap for Bosch Malaysia

• Responsible for an annual revenue target to be executed / developed through new business in the year.  
• Work together with Vertical Leaders / Customer Success Teams and independently identifying and addressing client’s business issue or project brief, with the support from the technical teams proposing the right & relevant solution (i.e. type of consumer study, data collection approach, research design, timeline and investment). This includes developing & presenting the proposed solution to clients.  
• Take lead on proactive client engagement, identifying the right decision makers within the targeted companies and maintain a relationship with prospective clients with the aim to become a trusted advisor, thus gaining more business opportunities.  
• Maintain an accurate and up to date knowledge on research techniques and applications; eager to learn about value added analysis to properly answer client’s key research objectives.   
• Demonstrate willingness and ability to think about the client's business and take concrete steps towards building knowledge about a key industry vertical and also Consumer Insights Solution.  
• Ensure the vertical leaders and customer success teams have a full understanding of the prospective client’s requirements to ensure we deliver quality outputs and achieve high CSAT results  
• Ensure the right costing and margin of all out going proposals 
• Support in Marcoms and create email campaigns via Sales Loft 
• Full compliance with our costing, leads, pipeline and revenue systems in timely manner 

This is a fantastic opportunity for an experienced Commercial Account Development Senior Manager /Associate Director who has prior experience generating new revenue from existing clients. Taking direct accountability for at least 2 major global clients, the Account Development SM/AD combines an excellent knowledge of the FMCG industry and a deep understanding of NIQ products and services. You will be responsible for aligning key customer priorities and insights with NIQ’s capabilities, identifying and converting opportunities to deepen commercial relationships and drive additional revenue.

You will develop and maintain effective relationships with individuals and teams both internally and with the clients, to provide best-in-class NIQ/client commercial partnerships.

We are looking for someone ready to drive positive change, able to challenge wider business processes, and be fully driven by achieving success with the support of the wider industry team.

You will need to engage at all levels and work successfully across a matrixed organization structure, fully leveraging the service model.

Responsibilities

• Individual seller responsible for accelerating organic growth whilst delivering on revenue plans
• Own the commercial relationship with your clients, develop Joint Business Plans and a strong understanding of your clients’ business strategy, objectives and growth opportunities
• Devise a strategic approach with agile and flexible solutions that deliver value to our clients in a profitable way
• Deliver revenue plans by negotiating the renewal of contracts and continuous services with clients
• Identify sales opportunities for NIQ services and solutions to help the client achieve their strategic objectives
• Own and deliver on global contractual commitments with clients
• Build and maintain strong networking and C-suite engagement with key players in the clients’ business, and lead discussions with a wide range of decision influencers and budget owners
• Partner and develop effective relationships with Market Sales Leaders, Customer Success and relevant teams in the region to enable them to achieve their targets
• Represent and advocate for the NIQ brand through external events to unlock opportunities among clients

The purpose of the HR Manager, IKEA Klang Valley (KV) role is to lead and execute people strategies that drive employee engagement, organizational effectiveness, and business growth. This role is pivotal in integrating HR initiatives across various functions to ensure a cohesive and impactful people management approach. By leveraging IKEA's culture and values, the HR Manager, KV will optimize talent management, enhance the employee experience, and support IKEA's mission of creating a better everyday life for the many people.

Through strategic leadership and firsthand guidance, this role will translate Country People Strategies into local actions, provide HR advice to leaders, and foster an environment where IKEA's values are a living reality. As a key contributor to both the Store Management Team and the Country People Group, the HR Manager, KV will play a crucial role in shaping the business and people growth of IKEA Malaysia.

RESPONSIBILITIES OF THE JOB

• Lead the KV HR team and serve as a key contributor to the KV management team, providing HR subject matter expertise and strategic guidance.
• Translate the Country People Strategy and Ikano Retail principles into an actionable local HR plan to establish IKEA as the employer of choice in the KV.
• Oversee the entire employee lifecycle, focusing on:

1. Developing and implementing a local recruitment strategy to ensure a diverse talent pool that aligns with the store's Primary Market Area demographics.
2. Managing succession planning and talent development, including creating development programs for high-potential employees.
3. Fostering a continuous learning and development culture using the IKEA learning staircase model.
4. Implementing effective onboarding and offboarding processes.

• Ensure competitive and fair remuneration practices to attract and retain talent while managing staff costs in line with targets and budgets.
• Lead salary review processes and utilize HR data analytics to optimize related processes, such as payroll, timekeeping, and staff planning.
• Implement and analyze employee surveys (VOICE) and assist functions in translating results into actionable improvement plans.
• Promote knowledge sharing, internal mobility, and a commitment to Ikano Retail's overall success across the organization.
• Develop and implement diversity and inclusion initiatives to foster a more inclusive workplace.
• Ensure compliance with national labor laws, regulations, and agreements while maintaining positive relationships with unions and works councils, where applicable.

REQUIREMENT FOR THE JOB

• You have at least 20 years of working experience in Human Resource Management or business partnering roles, preferably from the retail or manufacturing industry, and have experience in a large and complex organizational setup.
• You are passionate about the growth and development of people, with a proven track record of leadership in fostering a positive organizational culture.
• You communicate persuasively, influence effectively, and create an environment where IKEA’s values are a strong and living reality that embraces the diversity of the workforce.
• You have experience managing change and driving organizational development initiatives.
• You are business-minded and have experience in building competence dimensions and leading strategic people assignments, contributing significantly to both business growth and employee development.
• You demonstrate strong HR analytics skills, using data to inform strategy and improve HR processes.

About the job

We want to fill this position with a strong contributor to the Human Resources function, securing HR subject matter expertise in payroll and compensation; someone who shares our vision of “creating a better everyday life for the many people”.

Your assignment

• You will report to the Payroll & HR Admin Manager – Malaysia.
• You are responsible for the centralised payroll and salary administration of all co-workers and manage the year-end income tax activity for all co-workers:
• You are to ensure the accuracy of the payroll related calculations, tax related matter; year-end income tax activity, tax clearance for all foreigners.
• You are to ensure that the payroll practices comply with national legislation and with timely submission of statutory related documents.
• You participate in payroll audit and support the rewards team in external compensation and benefits-related surveys for market benchmarking.
• You will be involved in HR Admin activities, from data management, recruitment, on boarding, benefits administration to off boarding, external HRDF and Social Security Claims and work-pass related matter which includes mobility support for our co-workers in Service Office.
• You will participate in continuous improvement projects related to payroll and HR & Office Admin matter.