Total 32 Senior Executive operations advisor job vacancies in Malaysia

JOB BRIEF

1. We are looking for Service Advisor to join our team and act as a liaison between our customers and our Service technician’s
2. Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled.
3. Ultimately, you will need top provide with customers to understand their needs and provide our service technicians with the information required to provide excellent service.

JOB RESPONSIBILITIES.

1. To provide professional automobile advisory services to customers visiting the service center.
2. To issue job orders, check on progress of repair works, update of job control board and conduct final inspection prior to releasing the cars to the customers at the promised time
3. ⁠Ensure the customers are consulted and agree to any additional services to be performed
4. Manage and oversee the dealership’s workflow and schedule.
5. Call customers and advise them about service changes or vehicle pick-up time
6. Provide customers with information and advice on warranty protections, potential cost saving and the advantages of trading in versus fixing their vehicles
7. Answer question about service outcomes, schedule and book appointment, vehicle drop-off and vehicle pick-up
8. ⁠Maintaining customer relations and ensuring satisfactory service.
9. Any other tasks as assigned from time to time
10. Answer question about service outcomes, schedule and book appointment, vehicle drop-off and vehicle pick-up
11. Maintain positive customer relationship to ensure repeat business

JOB REQUIREMENT

1. Possess at least a Certificate/ Diploma/ Degree in Automotive/ Mechanical Engineering or equivalent.
2. Preferably with minimum 2 years relevant experience in automotive industry.
3. Service oriented with good communication skills.
4. Ability to speak multi-lingual is an added advantage.
5. Possess valid Car license.
6. Strong communication and interpersonal skills.
7. Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly

Perks & Benefits

• Nearby public transport
• Medical insurance
• Open culture

Job Responsibilities :

• Responsible for the sales & services of Bank Rakyat products to the customers primarily for Wealth Management products in aiming to increase the Bank’s fee base income. To deliver good financial advisory and provide consultations to potential customers and recommend the suitable wealth products that meet the customers’ financial objective. To handle the account opening and customers’ inquiries on all product related matter as well as to act as customers’ point of contact and handle relationship management with the aim to increase the product holding with the Bank.

• To develop and maintain relevant knowledge, skills and behavior to ensure that sales activities are conducted professionally and proficiently.

• Shall be honest and open in all their dealings with customers. This includes behaving in an accountable and trustworthy manner and avoiding any acts that might damage the reputation of, or bring discredit to the Bank at any time

Job Qualifications :

• Minimum Diploma in Banking / Business Finance / Commerce (or equivalent) or meeting certain criteria set by Wealth Management & Retail Banking.
• Minimum 2 years working experience in sales position in retail banking, progressive financial services and retail sales experience.
• Possess Takaful / Insurance certification e.g CEILLI, TBE – compulsory.
• Possess Unit Trust license (CUTE) – compulsory.
• Possession of professional Qualification e.g. CIFP, IPCC; are an added advantage
• Robust understanding of wealth management and sales strategies in meeting the target set by management
• Ability to work under pressure in meeting deadlines and targets
• Strong sales orientation, networking, and portfolio management skills
• Strong customer orientation with good communication, interpersonal, and presentation skills
• Must be a team player, energetic and result-oriented
• Set and maintain high standards of professionalism, work ethics, and team spirit
• Able to work independently with minimum supervision
• Adequate skills in Microsoft Office and computer applications
• Strong knowledge in the Wealth Management overview

Perks & Benefits

• Central location
• Casual dress code
• Company trips
• Medical insurance
• Personal leave
• Personal development opportunities
• Paid training and development

Job Responsibilities :

• Responsible for the sales & services of Bank Rakyat products to the customers primarily for Wealth Management products in aiming to increase the Bank’s fee base income. To deliver good financial advisory and provide consultations to potential customers and recommend the suitable wealth products that meet the customers’ financial objective. To handle the account opening and customers’ inquiries on all product related matter as well as to act as customers’ point of contact and handle relationship management with the aim to increase the product holding with the Bank.

• To develop and maintain relevant knowledge, skills and behavior to ensure that sales activities are conducted professionally and proficiently.

• Shall be honest and open in all their dealings with customers. This includes behaving in an accountable and trustworthy manner and avoiding any acts that might damage the reputation of, or bring discredit to the Bank at any time

Job Qualifications :

• Minimum Diploma in Banking / Business Finance / Commerce (or equivalent) or meeting certain criteria set by Wealth Management & Retail Banking.
• Minimum 2 years working experience in sales position in retail banking, progressive financial services and retail sales experience.
• Possess Takaful / Insurance certification e.g CEILLI, TBE – compulsory.
• Possess Unit Trust license (CUTE) – compulsory.
• Possession of professional Qualification e.g. CIFP, IPCC; are an added advantage
• Robust understanding of wealth management and sales strategies in meeting the target set by management
• Ability to work under pressure in meeting deadlines and targets
• Strong sales orientation, networking, and portfolio management skills
• Strong customer orientation with good communication, interpersonal, and presentation skills
• Must be a team player, energetic and result-oriented
• Set and maintain high standards of professionalism, work ethics, and team spirit
• Able to work independently with minimum supervision
• Adequate skills in Microsoft Office and computer applications
• Strong knowledge in the Wealth Management overview

Perks & Benefits

• Medical insurance
• Personal leave
• Dental insurance
• Vision insurance
• Mental health coverage
• Paid training and development

Job Responsibilities :

• Responsible for the sales & services of Bank Rakyat products to the customers primarily for Wealth Management products in aiming to increase the Bank’s fee base income. To deliver good financial advisory and provide consultations to potential customers and recommend the suitable wealth products that meet the customers’ financial objective. To handle the account opening and customers’ inquiries on all product related matter as well as to act as customers’ point of contact and handle relationship management with the aim to increase the product holding with the Bank.

• To develop and maintain relevant knowledge, skills and behavior to ensure that sales activities are conducted professionally and proficiently.

• Shall be honest and open in all their dealings with customers. This includes behaving in an accountable and trustworthy manner and avoiding any acts that might damage the reputation of, or bring discredit to the Bank at any time

Job Qualifications :

• Minimum Diploma in Banking / Business Finance / Commerce (or equivalent) or meeting certain criteria set by Wealth Management & Retail Banking.
• Minimum 2 years working experience in sales position in retail banking, progressive financial services and retail sales experience.
• Possess Takaful / Insurance certification e.g CEILLI, TBE – compulsory.
• Possess Unit Trust license (CUTE) – compulsory.
• Possession of professional Qualification e.g. CIFP, IPCC; are an added advantage
• Robust understanding of wealth management and sales strategies in meeting the target set by management
• Ability to work under pressure in meeting deadlines and targets
• Strong sales orientation, networking, and portfolio management skills
• Strong customer orientation with good communication, interpersonal, and presentation skills
• Must be a team player, energetic and result-oriented
• Set and maintain high standards of professionalism, work ethics, and team spirit
• Able to work independently with minimum supervision
• Adequate skills in Microsoft Office and computer applications
• Strong knowledge in the Wealth Management overview

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Medical insurance
• Dental insurance
• Vision insurance
• Paid training and development
• Attractive Commission based

工作簡介

1. 我們正在尋找服務顧問加入我們的團隊，並充當我們的客戶和我們的服務技術人員之間的聯絡人
2. 服務顧問的職責包括問候客戶、傾聽他們的需求以及根據需要安排預約。它們還可能包括在安排維護之前設置借用汽車並驗證保險。
3. 最終，您需要與客戶合作以了解他們的需求，並向我們的服務技術人員提供提供優質服務所需的資訊。

工作職責。

1. 為到訪服務中心的客戶提供專業的汽車諮詢服務。
2. 在承諾的時間將汽車交付給客戶之前，發出工作指示，檢查維修工作進度，更新工作控制板並進行最終檢查
3. ⁠確保諮詢客戶並同意要執行的任何附加服務
4. 管理和監督經銷商的工作流程和時間表。
5. 致電客戶並就服務變更或取車時間向他們提供建議
6. 為客戶提供有關保固保護、潛在成本節省以及以舊換新與維修車輛相比的優勢的資訊和建議
7. 回答有關服務結果、時間表和預約、還車和取車的問題
8. ⁠維護客戶關係並確保滿意的服務。
9. 不時分配的任何其他任務
10. 回答有關服務結果、時間表和預約、還車和取車的問題
11. 維持正面的客戶關係以確保回頭客

職位要求

1. 至少擁有汽車/機械工程證書/文憑/學位或同等學歷。
2. 最好具有至少 2 年汽車產業相關經驗。
3. 以服務為導向，具備良好的溝通能力。
4. 能夠講多種語言是一個額外的優勢。
5. 擁有有效的汽車執照。
6. 較強的溝通和人際交往能力。
7. 具備多工處理能力；包括靈活和快速適應變化的能力

津貼和福利

• 附近的公共交通
• 醫療保險
• 開放文化

Job Responsibilities:

• The CNC Tooling Engineer is responsible for designing, developing, and optimizing CNC tooling and machining processes to ensure efficient production. Key responsibilities include selecting and managing cutting tools, programming CNC machines, analyzing machining operations, and collaborating with production teams to improve quality, reduce costs, and increase productivity. The ideal candidate has strong technical expertise in CNC operations, tooling design, and CAD/CAM software, along with excellent problem-solving and communication skills.
• The EDM (Electrical Discharge Machining) Engineer is responsible for setting up, programming, and operating EDM machines to produce precision components according to design specifications. The role involves selecting appropriate electrodes, optimizing machining parameters, troubleshooting issues, and ensuring product quality. The ideal candidate will have a strong understanding of EDM technology, experience with CNC programming, and the ability to work collaboratively with design and production teams to meet project deadlines and quality standards.
• The Wire Cut Engineer specializes in operating and programming wire EDM (Electrical Discharge Machining) machines to produce high-precision components and parts. Responsibilities include interpreting technical drawings, setting up wire EDM machines, optimizing cutting parameters, and maintaining equipment to ensure efficient production. The ideal candidate has expertise in wire EDM operations, strong technical skills, and a commitment to delivering high-quality work while meeting production schedules.

Work Experience Requirements:

• More than 5 years of related experience or related training
• Experience in Plastic Product structure or Mould Design

Education Requirements:

• High School, Diploma or equivalent preferred

Language(s) Requirements:

• Mandarin, English and Bahasa Malaysia.

Benefits:

• Annual Leave, Sick Leave, Maternity Leave, Paternity Leave, Compassionate Leave.
• Meal allowance, Phone allowance, Attendance allowance, Medical Claim Reimbursement.
• Birthday Gift, Festival Celebration Gift.
• Professional Career Development (training programs, workshop, conferences to enhance skills).
• OT claim based on company policy.

Job Responsibilities :

• Responsible for the sales & services of Bank Rakyat products to the customers primarily for Wealth Management products in aiming to increase the Bank’s fee base income. To deliver good financial advisory and provide consultations to potential customers and recommend the suitable wealth products that meet the customers’ financial objective. To handle the account opening and customers’ inquiries on all product related matter as well as to act as customers’ point of contact and handle relationship management with the aim to increase the product holding with the Bank.

• To develop and maintain relevant knowledge, skills and behavior to ensure that sales activities are conducted professionally and proficiently.

• Shall be honest and open in all their dealings with customers. This includes behaving in an accountable and trustworthy manner and avoiding any acts that might damage the reputation of, or bring discredit to the Bank at any time

Job Qualifications :

• Minimum Diploma in Banking / Business Finance / Commerce (or equivalent) or meeting certain criteria set by Wealth Management & Retail Banking.
• Minimum 2 years working experience in sales position in retail banking, progressive financial services and retail sales experience.
• Possess Takaful / Insurance certification e.g CEILLI, TBE – compulsory.
• Possess Unit Trust license (CUTE) – compulsory.
• Possession of professional Qualification e.g. CIFP, IPCC; are an added advantage
• Robust understanding of wealth management and sales strategies in meeting the target set by management
• Ability to work under pressure in meeting deadlines and targets
• Strong sales orientation, networking, and portfolio management skills
• Strong customer orientation with good communication, interpersonal, and presentation skills
• Must be a team player, energetic and result-oriented
• Set and maintain high standards of professionalism, work ethics, and team spirit
• Able to work independently with minimum supervision
• Adequate skills in Microsoft Office and computer applications
• Strong knowledge in the Wealth Management overview

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Medical insurance
• Personal leave
• Dental insurance
• Vision insurance
• Mental health coverage
• Paid training and development

Position: Network Operations Center, Team Lead

Work location: Cyberjaya, Putrajaya

Job Highlights:

We are seeking an experienced NOC Team Leader to join our Network Operations Center located in Cyberjaya/Putrajaya. This newly created position involves overseeing half of the NOC Engineers and managing their direct line responsibilities. The Team Leader will serve as a crucial technical escalation point, particularly in incident management.

Key Responsibilities

• • Line Management: Directly manage a team of NOC Engineers, including conducting one-on-one meetings, approving holidays according to the agreed rota, and overseeing performance reviews.
  • Technical Escalation: Act as the first escalation point for NOC engineers, both internally within the company and externally with vendors and customers.
  • 24/7 Coverage: Ensure that the NOC maintains full shift coverage around the clock.
  • Process Improvement: Support the NOC by consolidating monitoring systems and streamlining workflows.
  • SLA Adherence: Ensure compliance with agreed service level agreements (SLAs) and quality standards.
  • Incident Management: Take an active role in managing incidents during major disruptions and participate in post-incident reviews.

Objectives

• • Lead the NOC team effectively while managing the 24/7 operational rota.
  • Focus on developing processes and analyzing workflows within the NOC department.
  • Serve as the primary escalation point for technical issues within the NOC.

Requirements

• • A minimum of a Diploma or Bachelor's Degree in Information Technology, Networking, Computer Studies, or a related field.
  • At least CCNA certification is required.
  • A minimum of 2-5 years of relevant experience in a technical role.
  • Strong knowledge of TCP/IP networking, including LAN, WAN, and WLAN management.
  • Familiarity with internetworking technologies like VLANs, STP, and routing protocols such as IGRP, EIGRP, OSPF, and BGP.
  • Prior experience in a technical role within an ISP, Telco, or Managed Services environment is preferred.
  • An ability to explain technical content to non-technical audiences.
  • A genuine interest in continuous improvement with excellent analytical skills to spot and progress improvement opportunities within the team.
  • Demonstrated leadership experience with a focus on coaching and providing structured feedback to team members.
  • Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical audiences.

This role requires flexibility for weekend and night shifts, with additional compensation provided. Interested candidates should send their CV and certifications to jobs@iburuj.com.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance
• Personal leave
• Personal development opportunities

Position: Network Operations Center, Team Lead

Work location: Cyberjaya, Putrajaya

Job Highlights:

We are seeking an experienced NOC Team Leader to join our Network Operations Center located in Cyberjaya/Putrajaya. This newly created position involves overseeing half of the NOC Engineers and managing their direct line responsibilities. The Team Leader will serve as a crucial technical escalation point, particularly in incident management.

Key Responsibilities

• • Line Management: Directly manage a team of NOC Engineers, including conducting one-on-one meetings, approving holidays according to the agreed rota, and overseeing performance reviews.
  • Technical Escalation: Act as the first escalation point for NOC engineers, both internally within the company and externally with vendors and customers.
  • 24/7 Coverage: Ensure that the NOC maintains full shift coverage around the clock.
  • Process Improvement: Support the NOC by consolidating monitoring systems and streamlining workflows.
  • SLA Adherence: Ensure compliance with agreed service level agreements (SLAs) and quality standards.
  • Incident Management: Take an active role in managing incidents during major disruptions and participate in post-incident reviews.

Objectives

• • Lead the NOC team effectively while managing the 24/7 operational rota.
  • Focus on developing processes and analyzing workflows within the NOC department.
  • Serve as the primary escalation point for technical issues within the NOC.

Requirements

• • A minimum of a Diploma or Bachelor's Degree in Information Technology, Networking, Computer Studies, or a related field.
  • At least CCNA certification is required.
  • A minimum of 2-5 years of relevant experience in a technical role.
  • Strong knowledge of TCP/IP networking, including LAN, WAN, and WLAN management.
  • Familiarity with internetworking technologies like VLANs, STP, and routing protocols such as IGRP, EIGRP, OSPF, and BGP.
  • Prior experience in a technical role within an ISP, Telco, or Managed Services environment is preferred.
  • An ability to explain technical content to non-technical audiences.
  • A genuine interest in continuous improvement with excellent analytical skills to spot and progress improvement opportunities within the team.
  • Demonstrated leadership experience with a focus on coaching and providing structured feedback to team members.
  • Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical audiences.

This role requires flexibility for weekend and night shifts, with additional compensation provided. Interested candidates should send their CV and certifications to jobs@iburuj.com.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance
• Personal leave
• Personal development opportunities

工作職責：

• 負責向客戶銷售和服務人民銀行產品，主要是財富管理產品，旨在增加銀行的收費基礎收入。提供良好的財務諮詢，為潛在客戶提供諮詢，推薦符合客戶財務目標的合適理財產品。處理開戶及客戶對所有產品相關事宜的查詢，並作為客戶的聯絡點並處理關係管理，以增加銀行的產品持有量。

• 發展和維持相關的知識、技能和行為，以確保銷售活動專業且熟練地進行。

• 在與客戶的所有交往中應誠實、開放。這包括以負責任和值得信賴的方式行事，並避免任何可能損害銀行聲譽或在任何時候為銀行帶來聲譽的行為

任職資格：

• 銀行/商業金融/商業（或同等學歷）的最低文憑或符合財富管理和零售銀行設定的某些標準。
• 至少 2 年零售銀行銷售職位工作經驗、漸進式金融服務和零售銷售經驗。
• 擁有回教保險/保險認證，例如 CEILLI、TBE – 強制性的。
• 擁有單位信託許可證（CUTE）－強制。
• 擁有CIFP、IPCC等專業資格；是一個額外的優勢
• 對財富管理和銷售策略有深入的了解，以實現管理層設定的目標
• 能夠在壓力下完成任務並完成目標
• 強大的銷售導向、人脈和投資組合管理技能
• 強烈的客戶導向，具有良好的溝通、人際互動和表達能力
• 必須具有團隊合作精神，充滿活力且以結果為導向
• 制定並維持高標準的專業精神、職業道德和團隊精神
• 能夠在最少的監督下獨立工作
• 具備足夠的 Microsoft Office 和電腦應用技能
• 豐富的財富管理概述知識

津貼和福利

• 津貼（旅費、交通費等）
• 休閒著裝要求
• 醫療保險
• 牙科保險
• 視力保險
• 有薪培訓和發展
• 基於有吸引力的佣金

工作職責：

• 負責向客戶銷售和服務人民銀行產品，主要是財富管理產品，旨在增加銀行的收費基礎收入。提供良好的財務諮詢，為潛在客戶提供諮詢，推薦符合客戶財務目標的合適理財產品。處理開戶及客戶對所有產品相關事宜的查詢，並作為客戶的聯絡點並處理關係管理，以增加銀行的產品持有量。

• 發展和維持相關的知識、技能和行為，以確保銷售活動專業且熟練地進行。

• 在與客戶的所有交往中應誠實、開放。這包括以負責任和值得信賴的方式行事，並避免任何可能損害銀行聲譽或為銀行帶來聲譽的行為。

任職資格：

• 銀行/商業金融/商業（或同等學歷）的最低文憑或符合財富管理和零售銀行設定的某些標準。
• 至少 2 年零售銀行銷售職位工作經驗、漸進式金融服務和零售銷售經驗。
• 擁有回教保險/保險認證，例如 CEILLI、TBE – 強制性的。
• 擁有單位信託許可證（CUTE）－強制。
• 擁有CIFP、IPCC等專業資格；是一個額外的優勢
• 對財富管理和銷售策略有深入的了解，以實現管理層設定的目標
• 能夠在壓力下完成任務並完成目標
• 強大的銷售導向、人脈和投資組合管理技能
• 強烈的客戶導向，具有良好的溝通、人際互動和表達能力
• 必須具有團隊合作精神，充滿活力且以結果為導向
• 制定並維持高標準的專業精神、職業道德和團隊精神
• 能夠在最少的監督下獨立工作
• 具備足夠的 Microsoft Office 和電腦應用技能
• 豐富的財富管理概述知識

津貼和福利

• 醫療保險
• 事假
• 牙科保險
• 視力保險
• 心理健康保險
• 有薪培訓和發展

工作職責：

• 負責向客戶銷售和服務人民銀行產品，主要是財富管理產品，旨在增加銀行的收費基礎收入。提供良好的財務諮詢，為潛在客戶提供諮詢，推薦符合客戶財務目標的合適理財產品。處理開戶及客戶對所有產品相關事宜的查詢，並作為客戶的聯絡點並處理關係管理，以增加銀行的產品持有量。

• 發展和維持相關的知識、技能和行為，以確保銷售活動專業且熟練地進行。

• 在與客戶的所有交往中應誠實、開放。這包括以負責任和值得信賴的方式行事，並避免任何可能損害銀行聲譽或在任何時候為銀行帶來聲譽的行為

任職資格：

• 銀行/商業金融/商業（或同等學歷）的最低文憑或符合財富管理和零售銀行設定的某些標準。
• 至少 2 年零售銀行銷售職位工作經驗、漸進式金融服務和零售銷售經驗。
• 擁有回教保險/保險認證，例如 CEILLI、TBE – 強制性的。
• 擁有單位信託許可證（CUTE）－強制。
• 擁有CIFP、IPCC等專業資格；是一個額外的優勢
• 對財富管理和銷售策略有深入的了解，以實現管理層設定的目標
• 能夠在壓力下完成任務並完成目標
• 強大的銷售導向、人脈和投資組合管理技能
• 強烈的客戶導向，具有良好的溝通、人際互動和表達能力
• 必須具有團隊合作精神，充滿活力且以結果為導向
• 制定並維持高標準的專業精神、職業道德和團隊精神
• 能夠在最少的監督下獨立工作
• 具備足夠的 Microsoft Office 和電腦應用技能
• 豐富的財富管理概述知識

津貼和福利

• 中心位置
• 休閒著裝要求
• 公司旅行
• 醫療保險
• 事假
• 個人發展機會
• 有薪培訓和發展

工作職責：

• 負責向客戶銷售和服務人民銀行產品，主要是財富管理產品，旨在增加銀行的收費基礎收入。提供良好的財務諮詢，為潛在客戶提供諮詢，推薦符合客戶財務目標的合適理財產品。處理開戶及客戶對所有產品相關事宜的查詢，並作為客戶的聯絡點並處理關係管理，以增加銀行的產品持有量。

• 發展和維持相關的知識、技能和行為，以確保銷售活動專業且熟練地進行。

• 在與客戶的所有交往中應誠實、開放。這包括以負責任和值得信賴的方式行事，並避免任何可能損害銀行聲譽或在任何時候為銀行帶來聲譽的行為

任職資格：

• 銀行/商業金融/商業（或同等學歷）的最低文憑或符合財富管理和零售銀行設定的某些標準。
• 至少 2 年零售銀行銷售職位工作經驗、漸進式金融服務和零售銷售經驗。
• 擁有回教保險/保險認證，例如 CEILLI、TBE – 強制性的。
• 擁有單位信託許可證（CUTE）－強制。
• 擁有CIFP、IPCC等專業資格；是一個額外的優勢
• 對財富管理和銷售策略有深入的了解，以實現管理層設定的目標
• 能夠在壓力下完成任務並完成目標
• 強大的銷售導向、人脈和投資組合管理技能
• 強烈的客戶導向，具有良好的溝通、人際互動和表達能力
• 必須具有團隊合作精神，充滿活力且以結果為導向
• 制定並維持高標準的專業精神、職業道德和團隊精神
• 能夠在最少的監督下獨立工作
• 具備足夠的 Microsoft Office 和電腦應用技能
• 豐富的財富管理概述知識

津貼和福利

• 津貼（旅費、交通費等）
• 休閒著裝要求
• 醫療保險
• 事假
• 牙科保險
• 視力保險
• 心理健康保險
• 有薪培訓和發展

About Adept Enterprise Solutions 

Adept Enterprise Solutions is a highly regarded Corporate Performance Management (CPM) solutions consulting firm with offices in Singapore and Malaysia. As an IBM Gold Business Partner and IBM Authorized Solution Provider, we specialize in designing and developing Business Analytics and Performance Management solutions using IBM Business Analytics 

software. 

Our team of experienced consultants has a proven track record of delivering high quality solutions for major corporations. We distinguish ourselves in the industry with our focus on Quality and Customer Satisfaction, guided by our core values of Agility, Dependability, Excellence, Professionalism and Transparency. 

We are Expanding 

With our recent development and expansion plan, we are looking for more Senior Consultants to join our dynamic and happy family! 

This is an exciting role that provides great exposure in working with our clients’ management team and opportunities to gain valuable experience in different industries. This opportunity would suit an analytical, creative and driven individual who enjoys working in a challenging and fast-paced environment.  

Responsibilities : 

➢ To develop and manage Business Analytics and Performance Management solutions such as business analytics, reporting, budgeting and planning, business scenario modeling and financial consolidation. 

➢ Be accountable for end-to-end processes for all project deliverables. 

➢ Manage client’s project team such as project sponsors, project managers, business/finance user representatives and IT managers. 

➢ Establish and maintain excellent relationships with client’s project team. 

➢ Manage project risk, timeline and profitability in a systematic way to deliver solutions on time, within the budget and agreed scope with high focus on QUALITY and CUSTOMER SATISFACTION.

Requirements : 

We are not fixated on paper qualifications. As long as you have experience or knowledge in some of the areas below, we would be happy to hear from you. 

➢ Most important in a successful candidate: Willingness to learn and determined to design and deliver quality solutions to meet our client’s needs 

➢ Holding a degree or diploma in Accountancy, Information Technology, Business Analytics, or Financial Informatics 

➢ Candidates with over 5 years’ experience, knowledge and certifications in IBM Business Analytics and Performance Management software such as IBM Cognos TM1 / Planning Analytics, IBM Cognos Analytics and IBM Cognos Controller will be preferred 

➢ Candidates with over 5 years’ experience, knowledge and certifications in other Business Intelligence, Enterprise Performance Management or Financial Consolidation software such as Power BI, Tableau, Qlikview, Anaplan, Prophix, Tagetik, Board, OneStream, Jedox, Sigma Conso, SAP BPC, Oracle Hyperion Financial Management / FCCS will also be considered 

➢ Good understanding and experience in Group Financial Consolidation, Statutory and Management Reporting, Budgeting / Planning / Forecasting as well as Data Analytics processes 

➢ Proficient in Microsoft Excel and financial modelling 

➢ Prior background and proven experience in systems / process / management consulting will be helpful 

➢ Prior background and proven experience in financial consolidation audit / advisory services including preparation of group consolidated financial statements and annual reports will also be relevant 

➢ Experience or knowledge in R, Python as well as ESG / Sustainability and Optimization software (such as Envizi and iLOG CPlex) will also be a plus. 

Staff Benefits : 

a) Monthly Travelling, Parking and Meal Allowances 

b) Training and Development reimbursements 

c) Personal Hospitalization and Surgery Insurance Plan and outpatient medical reimbursements 

d) All expense-paid Company Trips

Job Responsibilities:

• Oversee and manage operations across various departments such as Logistics, Manufacturing, General Admin and Manpower planning to ensure smooth day-to-day activities.
• Provide comprehensive support to manager by coordinating departmental activities and managing workflow between different operation site and team members.
• Take charge of employee management, ensuring staff performance aligns with company standards and policies.
• Serve as a liaison with Head of Departments (HODs), ensuring that operational updates and reports are communicated to senior management efficiently.
• Handle travel arrangements and accompany management on business trips when required, taking care of operational matters on-site.
• Perform hands-on tasks from arranging work at lower levels to handling key managerial responsibilities as directed by the leadership team.

.

Requirements:

• Male candidate and Mandarin literate is preferred to effectively communicate within the organisation stakeholders ( Business nature requirement)
• Strong leadership and organizational skills, with the ability to manage employees and ensure operational efficiency.
• Experience in operations management or similar roles.
• Willingness to travel and work across multiple departments as per operational needs.
• Bachelor’s Degree/Diploma in Business Administration, Operations Management, Logistics, or related fields.
• At least 3 years of experience in operations management, logistics, or a similar role, with a proven track record of managing teams and improving operational processes.

.

Perks & Benefit:

• Competitive salary based on experience.
• Travel allowances
• Opportunities for professional growth.
• Work within a dynamic and fast-paced environment.

地點：吉隆坡生態城

關於角色：

我們正在尋找一位充滿熱情、充滿活力的人力資源營運經理，以幫助建立和促進積極的工作場所文化。該職位的重點是組織活動和提高員工敬業度，沒有薪資或招募任務。

主要職責：

• 文化建設
  • 創建計劃來加強我們的公司文化並培養團隊合作。
  • 成為文化大使，確保我們的價值觀體現在日常工作生活中。
• 員工參與和活動
  • 規劃和組織團隊建立活動、社交活動和健康計劃。
  • 建立活動日曆並收集回饋以改善未來的活動。
• 入職和入職培訓支持
  • 透過體現我們文化的引人入勝的入職體驗來歡迎新員工。
  • 從第一天起幫助新員工與我們的團隊和價值觀建立聯繫。
• 人力資源營運支持
  • 回答員工有關人力資源計劃和政策的問題。
  • 分享人力資源活動和資源的最新動態和新聞。

要求：

• 人力資源、商業或相關領域的學士學位。
• 擁有 3 年以上人力資源或員工敬業度職位經驗。
• 較強的組織和活動策劃能力。
• 優秀的溝通和人際交往能力。
• 以創意、積極主動的方式打造積極的工作場所。

我們提供什麼：

• 一個重視新想法的支持性和有趣的工作環境。
• 職業發展的機會。
• 有競爭力的薪資和福利。

工作職責：

• 監督和管理物流、製造、一般行政和人力資源規劃等各部門的運營，以確保日常活動順利進行。
• 透過協調部門活動並管理不同營運地點和團隊成員之間的工作流程，為經理提供全面的支援。
• 負責員工管理，確保員工績效符合公司標準與政策。
• 擔任與部門主管 (HOD) 的聯絡人，確保有效地將營運更新和報告傳達給高階管理層。
• 處理差旅安排，並在需要時陪同管理階層出差，處理現場營運事宜。
• 根據領導團隊的指示，執行從安排較低層級的工作到處理關鍵管理職責的實際任務。

。

要求：

• 男性候選人，懂國語優先，能在組織利害關係人內有效溝通（業務性質要求）
• 較強的領導能力和組織能力，具有管理員工和保證營運效率的能力。
• 擁有營運管理或類似職位的經驗。
• 願意根據營運需求跨多個部門出差和工作。
• 工商管理、營運管理、物流或相關領域的學士學位/文憑。
• 至少 3 年營運管理、物流或類似職位經驗，在管理團隊和改進營運流程方面擁有良好的記錄。

。

津貼和福利：

• 基於經驗的有競爭力的薪水。
• 旅遊津貼
• 職業發展的機會。
• 在動態和快節奏的環境中工作。

Scope of Position

The focus of Sales Operations is to optimize the effectiveness of the district sales team by providing support to the District Sales Team and Manager. The Sales Operations candidate must have a desire to become an expert in sales fundamentals and process, and the drivers of results for their Sales team.

Using strong communication skills and deadline management, sales operations will effectively collaborate with a variety of people and job functions, accomplishing tasks of moderate to high complexity and scope, and have the ability to perform in a challenging and fast-paced environment. This role provides growth opportunity, recognition and reward for the achievement of business results. Position gains great insight to moving into a field Sales position if desired.

Reports to District Sales Manager

Key Deliverables

These are the minimum results expected from Sales Operations:

1. Manage monthly delivery of key reports to the District Sales Manager.
2. Manage weekly sales meetings, as directed by the District Sales Manager.
3. Organize sales events to drive existing and new customer engagement.
4. Ensure updated marketing materials are accessible to Sales team and create customer-focused PowerPoint presentations from various marketing material. Work with CHQ-Marketing team for customized content when needed.
5. Manage company visitors and arrange meeting schedules with sales team.
6. Deliver qualified sales leads to the team.
7. Deliver and coordinate bid response information requested by the local Sales team or the Expeditors network.
8. Provide rates and pricing support.
9. Attend training & development sessions to understand the requirements of Sales.
10. Organize training sessions related to Sales for your branch, as directed by the District Sales Manager.
11. Update CRM and ensure data integrity measurements are met for the branch.
12. Take on additional assignments, as required, in support of company needs.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

This position, while located in Malaysia, is dedicated to supporting our operations in Singapore. The Operations team at Funding Societies aims to offer exceptional service to internal stakeholders and borrowers while building self-sustaining scalability and delivering a market-leading experience.

The key responsibilities of this role are to focus on value-adding to our customers while adhering to fundamental product design principles. The candidate for this role must be meticulous and timely in processing cases.

Every team member is encouraged and empowered to find and implement areas of improvement to enhance efficiency and effectiveness. An ideal candidate should approach occasional issues/problems with a clear understanding of the limitations and a problem-solving mindset, aiming to find solutions that are sustainable and scalable.

What you will do:

• Update and Maintain Credit-Ops Trackers: Ensure the accurate updating and maintenance of Credit-Ops trackers for various products in alignment with the monthly schedule, including but not limited to property, trade facility, invoice financing, working capital, and Experian.
• Maker/Checker Role: Perform the role of “maker” or “checker” for borrowers’ loan contracts, respectively, to ensure compliance and accuracy.
• KYC and Onboarding Operations: Execute KYC and backend onboarding operations for both borrowers and investors, prioritizing speed and accuracy in all operational work and documentation.
• Weekly Submissions: Conduct weekly submissions to Enterprise SG for all relevant disbursed loans.
• Early Redemption Calculations: Perform calculations for early redemption of loans for Bolt on an ad-hoc basis.
• Customer Service: Provide excellent back-office customer service, with a focus on key financing stages, such as offer acceptance, crowdfunding, and repayments, ensuring customer satisfaction and delight.
• Internal Stakeholder Engagement: Proactively engage with internal stakeholders (Sales, Credit, CX, Legal, etc.) to ensure timely and accurate processing of financing for customers.
• Process Structuring: Assist the manager/team lead in structuring and setting processes for variations and new system enhancements.

What we are looking for:

• Bachelor’s Degree in any discipline, preferably in Finance, Banking, Economic and/or Business & Commerce.
• 1-2 years’ experience in banking, trade finance operations, credit operations, back office, and credit administration.
• Interns (in last semester)/Fresh Graduates/Entry level applicants, with Upper Second-Class Honors and above, are encouraged to apply, training will be provided.
• Applicants must be willing to work in KL Eco City.
• Strong attention to detail and ability to multitask in a fast-paced environment and meet turnaround time / deadlines
• Able to think out-of-the-box for sustainable solutions to constraint problems
• Confident and clear communicator with excellent collaboration skills across teams.
• Self-motivated, humble and a team player
• Willingness to share knowledge, ideas, and best practices with others
• Proficient with MS Office & Excel, with an in-depth understanding of various features
• Strong business acumen with a genuine enthusiasm for helping SMEs
• Able to work on 1-year full time contract.

You will shine in this role if you are/have:

• Prior experience in service or operations support related work
• Champion the voice of customers.
• Experience with Slack and/or Google Workspace preferred
• Self-motivated with a continuous focus on enhancing process efficiency, possessing humility, and adept at collaborative teamwork

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with curated learning programs on our internal learning platform.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

POSITION SUMMARY:

The Head of IT Operations will lead the development and implementation of IT operations strategies and roadmaps, ensuring alignment with the overall Group IT strategic plans. Acting as a trusted advisor to the Tune Protect Malaysia leadership team, the incumbent will ensure IT services effectively address business needs while maintaining operational excellence and mitigating risks related to IT landscapes. This role requires a strong understanding of the technology landscape, the ability to foster stakeholder relationships, and a focus on security, business continuity, and operational excellence.

JOB RESPONSIBILITIES:

Strategy & Leadership

• Provide leadership to the IT Operations unit, fostering a culture of business orientation and continuous service improvement.
• Develop and execute IT operations strategies and roadmaps aligned with Group IT and enterprise strategic plans.
• Control annual operating and capital expenditure budgets (Capex/Opex)
• Support the business in driving customer-centric initiatives for good customer engagement and experience.

IT Service Management

• Ensure smooth transition and ongoing support for the core system migration to go-live and post-go-live phases.
• Oversee IT end-user services, core system operations and IT service management
• Ensure service level agreements (SLAs) and operating level agreements (OLAs) across Tune Protect entities are met consistently
• Lead IT service management initiatives and develop IT scorecards for senior management reviews

Risk & Security

• Identify, assess, and communicate risks related to the IT landscape
• Ensure effective application of security, risk management, and business continuity principles
• Address and resolve findings from internal and external IT audits (e.g., EY, KPMG) to achieve timely closure

Partner and Vendor Engagement

• Develop IT vendor management processes and governance frameworks.
• Enhance engagement with strategic partners and suppliers through effective partner governance.
• Foster collaborative partnerships to improve service delivery and operational efficiency

Performance and Governance

• Measure and ensure operational services and performance using consistent and accurate metrics.
• Align IT initiatives with the long-term and annual business plans of the organization.
• Support the rollout of security and quality assurance initiatives.
• Maintain close coordination with audit, product, and technology teams to drive improvements.

Key Deliverables/Expectations

• Digital and API-first approach to IT operations
• Seamless core system implementation and ongoing support.
• Effective management of two core systems integral to the transformation process.
• Successful closure of audit findings and improved risk management.
• Implementation of IT service scorecards and consistent measurement of performance.
• Alignment of IT operations with strategic goals, ensuring ROI and cost optimization.

QUALIFICATIONS & EXPERIENCE:

• Bachelor's degree in Engineering, Technology, Computer Science, Computer Engineering, or an equivalent discipline.
• Minimum 10 years of versatile experience in IT Application Operations, with a preference for candidates from financial institutions, though not mandatory.
• Proven experience in managing and implementing modern technologies, including:

-         Cloud infrastructure and services

-         Digital business models

-         API-driven architectures.

SKILLS & COMPETENCIES:

• Leadership & Communication: Ability to drive high accountability teams and communicate with all stakeholders effectively
• Customer Focus: Commitment to delivering customer-centric IT services that meet business and customer needs
• Risk Management: Expertise in identifying and mitigating IT-related risks
• Vendor Management: Skilled in establishing and managing partnerships with vendors and service providers

You will be using your knowledge and skills to help us build and run our data management platform so that we can ensure the accuracy, consistency and efficiency our core data platforms.

• Develop and implement data quality rules to monitor core business data sets within the Master Data Management (MDM) environment
• Create data quality metrics and scorecards in order to identify and document data quality issues for tracking and reporting.
• Design and publish data quality dashboards using data visualization tools such as Power BI
• Prepare data quality assessments and suggest recommendations for promoting and increasing data quality
• Identify and document data quality issues for tracking and resolution.
• To provide operational support for our MDM through day-to-day monitoring, oversight and maintenance of the quality and integrity of our core business data sets in our Master Data Management platform.
• Promotion and development of the MDM as the golden source of data for reporting and use throughout the business
• Work with business partners and subject-matter experts (SMEs) to perform root cause analysis and business impact analysis.
• Work with our IT partners and project teams to assist in the continued design and addition of data models to the core business data sets and ingestion of new data sources into same.

Be an integral member of the AML team’s daily operations, providing quality client service with the guidance of MUFG’s core values of Trust, Challenge & Empowerment, Passion for Clients, Openness and Honesty.

• Support the quality control review process of daily deliverables adhering to company and department policies and procedures relating to AML, Data Governance and Outsourcing
• Be a main contact for daily client inquiries and deliverables within your team, striving to consistently complete deliverables within SLAs, escalate any client or deliverable issues where required and appropriate
• Respond to queries from Clients, Investors, Fund Managers or internal MUFG Departments adhering to a high quality standard and provide assistance and guidance to the team members in query responses
• Through experience, provide guidance to colleagues within the team in daily tasks, processes and deliverables
• Actively participate in regular team check-in meetings/calls sharing information, ideas and supporting colleagues in a positive team culture
• Support management in department initiatives, projects, risk mitigation
• Support and Promote MUFG’s core values of Trust, Challenge & Empowerment, Passion for Clients and Openness and Honesty

Key Responsibilities:

Campaign Setup and Management:

• Assist in the creation, traƯicking, and launch of digital ad campaigns across various channels including display, video, social, and programmatic.
• Set up and manage ad serving platforms (e.g., Google Campaign Manager, Sizmek, etc.), ensuring correct traƯicking of creatives, targeting, and reporting.

Optimization and Monitoring:

• Continuously monitor the performance of campaigns, analyzing key metrics (CTR, conversion rates, ROI, etc.) and making data-driven adjustments to optimize campaign delivery and performance.
• Troubleshoot and resolve issues related to ad creatives, targeting, tracking, and delivery to ensure campaigns are running smoothly.

Quality Assurance:

• Perform QA checks on creative assets, tracking pixels, and tags to ensure proper deployment and functionality across various platforms and devices.
• Ensure compliance with client requirements, platform policies, and best practices in ad serving and reporting.

Reporting and Analysis:

• Regularly provide detailed performance reports and insights to internal teams and clients, using platforms such as Google Analytics, Tableau, or proprietary reporting tools.
• Provide actionable recommendations for improving campaign performance based on data analysis and industry trends.

Client and Internal Communication:

• Act as a key point of contact for clients regarding campaign performance, optimizations, and troubleshooting.
• Collaborate with cross-functional teams, including account management, sales, and creative teams, to ensure campaign objectives are met.

Stay Current with Industry Trends:

• Stay updated with the latest trends in digital advertising, ad technologies, and best practices (e.g., new features in Google Ads, Facebook Ads, programmatic platforms).
• Explore new advertising platforms and opportunities to improve client performance and campaign eƯectiveness.

In this role, you will be overseeing and executing various functions related to investors, to ensure seamless fund operations.

• Key responsibilities include processing investor transactions, maintaining accurate records, and collaborating with internal teams to enhance service delivery.
• Process investor subscriptions, redemptions, and transfers accurately and efficiently. Support the quality control review process of daily deliverables following company and department policies and procedures relating to investor registration, dealing, reporting and cash.
• Maintain up-to-date investor records, ensuring data integrity and compliance with regulatory requirements. Be a main contact for daily client inquiries and deliverables within your team, striving to complete deliverables within Service level agreements, escalate any client or deliverable issues where required and appropriate.
• Collaborate with internal teams, including client services and fund accounting, to address investor inquiries and resolve issues promptly. Respond to queries from Clients, Investors, Fund Managers or internal MUFG Departments following a high-quality standard and provide assistance and guidance to the team members in query responses.
• Work with immediate Line Manager on testing, change requests and adoption of new technologies to enhance service offering.
• Support and Promote MUFG’s core values of Trust, Challenge & Empowerment, Passion for Clients and Openness and Honesty

Join Solarvest, a leader in renewable energy solutions, committed to sustainability and innovation. We are looking for an Operations & Maintenance Executive to support our Operations and Maintenance department in ensuring efficient and smooth operations.

Key Responsibilities:

• Provide administrative support to ensure the smooth operation of the department.
• Schedule internal department meetings and record minutes.
• Handle document control tasks, including filing ISO documents, reports, receipts, and claims.
• Assist the Manager with invoice issuance and payment collection for O&M-related work.
• Support the Engineer in procuring suppliers or contractors by managing Work Order and Purchase Order requests.
• Coordinate delivery orders with the Procurement department and follow up on invoices and payments with the Finance department.
• Assist the Customer Service team in preparing daily, weekly, monthly, and yearly reports for clients.
• Manage department petty cash records and claims.
• Provide and release monthly updates on Customer Satisfaction Feedback ratings.
• Oversee the O&M inventory management system, including spare parts tracking, monthly audits, and inspections for ISO compliance.
• Manage and coordinate calibration for department tools and testing equipment.
• Assist the Manager and HR with department motor vehicle management.
• Oversee warranty management and the insurance claim process.
• Collaborate with other departments to enhance internal processes and alignment.

• Possess a Diploma, Bachelor’s Degree, or Professional Degree, preferably in Business Administration or Electrical Engineering, or equivalent.
• Knowledgeable and experienced in the Solar PV industry is an added advantage.
• Able to multi-task and work in a fast-paced environment.
• Proficient in computer literacy.
• Detail-oriented, well-organized, with good time management and filing skills.
• A quality and data-driven individual.
• Possess a valid driving license (Class D).
• Able to be based in Penang.
• Strong communication skills in both Bahasa Malaysia and English (verbally and written).
• Physically and mentally strong and fit.
• Available to work and respond on weekends and public holidays if required.
• Willing to travel or relocate.