Total 9 operations advisor job vacancies in Shah Alam

DUTIES AND RESPONSIBILITIES

1. Accept sales enquiry and check availability of machines
2. Responsible to issue quotations and follow-up with customers
3. Reserve machines for customers once PO received
4. Coordinate work schedule with technical team for the coming days
5. Update customer list for any usage extension or return of machines
6. Keep an organized file system for sales documents e.g. invoices and quotations
7. In-charge of sales collaterals to ensure stocks are sufficient and ready for sales team
8. Serves as a liaison and primary point of contact between company and customers
9. Performs other related duties as assigned

QUALIFICATIONS

1. Prefer 2 years working experience in similar industry or equivalent. Fresh graduates are also encouraged to apply.
2. Possess Certificate, Diploma or Degree in Business / Secretarial courses or equivalent
3. Fluent in Bahasa Malaysia and English. Mandarin and its various dialects would be an added advantage
4. Communicate effectively through oral and written documents
5. Good knowledge of Microsoft Office (Excel, Words, PowerPoint)
6. Must be customer focus and able to provide solution to customers
7. Possess the energy and personality to meet and communicate to a wide spectrum of personalities with ease.
8. Able to multi-task and handle multiple projects simultaneously
9. Work independently and as a member of a team

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Federal Auto Holdings Berhad, the parent company of Federal Auto Cars Sdn. Bhd. (Volvo), F. A. Wagen Sdn. Bhd. (Volkswagen) and FA Sino Premium Sdn. Bhd. (Jaecoo), operates 7 showrooms and 5 service centers across Peninsular Malaysia, serving thousands of valuable customers each month.

Our company is committed to delivering exceptional customer service by transitioning into a more service-focused approach. With a dedication to total customer satisfaction, we continuously innovate and enhance our offerings to meet the dynamic needs of the automotive market.

We are looking for a motivated Sales Consultant to join our sales team at the Volvo Glenmarie Branch which located at Glenmarie Shah Alam, focused on strengthening our brand's presence in the market.

What’s in it for you:

• Opportunity to earn up to RM 10,000++ per month
• Sponsored upskill training and leadership programs
• Staff purchase discounts
• RM500 medical claim per annum
• Comprehensive insurance coverage including Group Hospitalisation & Surgery, Group Term Life and Group Personal Accident Insurance

Responsibilities:

• Initiate and drive sales activities to meet set targets.
• Continuously acquire and update knowledge of our products.
• Strengthen customer relations and increase customer satisfaction for both potential and existing customers.
• Manage the delivery process of vehicles to customers.
• Represent the company’s brand image and implement customer retention strategies.
• Perform other duties as specified by the company from time to time.

Requirements:

• Dynamic, charismatic and customer-oriented.
• Result-driven, proactive and ambitious.
• Proven sales track record in the automotive industry.
• Familiarity with all relevant government procedures governing the motor trade.
• Enjoy interacting with people and understanding customer needs.
• Prior experience in automotive retail is an added advantage.
• Must possess own transport and a valid driving license.
• Fresh graduates with a strong interest in automotive sales are encouraged to apply.

How to Apply:

Interested candidates are invited to apply online by submitting a detailed, updated resume along with a recent photograph. Only shortlisted candidates will be contacted.

Join us at Federal Auto Holdings Berhad and be part of a team that drives excellence in the automotive industry!

Perks & Benefits

• Commission and bonus
• Company trips
• Medical insurance
• Personal development opportunities
• Paid training and development

聯邦汽車控股有限公司是聯邦汽車汽車私人有限公司的母公司。 Bhd.（Volvo）、FA Wagen Sdn. Bhd. Bhd. (Volkswagen) 和 FA Sino Premium Sdn. Bhd. Bhd. (Jaecoo) 在馬來西亞半島設有 7 個陳列室和 5 個服務中心，每月為數千名有價值的客戶提供服務。

我們公司致力於透過轉變為更以服務為中心的方法來提供卓越的客戶服務。我們致力於讓客戶完全滿意，不斷創新和增強我們的產品，以滿足汽車市場的動態需求。

我們正在尋找一位積極進取的銷售顧問加入我們位於莎阿南格倫瑪麗的沃爾沃格林瑪麗分公司的銷售團隊，專注於加強我們品牌在市場上的影響力。

它對您有什麼好處：

• 每月賺取高達 RM 10,000++ 的機會
• 贊助技能培訓和領導力計劃
• 員工購買折扣
• 每年 RM500 醫療索賠
• 全面的保險範圍，包括團體住院和手術、團體定期壽險和團體人身意外保險

職責：

• 啟動並推動銷售活動以實現既定目標。
• 不斷獲取和更新我們產品的知識。
• 加強客戶關係並提高潛在客戶和現有客戶的滿意度。
• 管理向客戶交付車輛的流程。
• 代表公司的品牌形象並實施客戶保留策略。
• 履行公司不時指定的其他職責。

要求：

• 充滿活力、充滿活力、以顧客為導向。
• 結果驅動、積極主動、雄心勃勃。
• 在汽車行業擁有良好的銷售記錄。
• 熟悉管理汽車貿易的所有相關政府程序。
• 享受與人互動並了解客戶需求。
• 擁有汽車零售經驗是一個額外的優勢。
• 必須擁有自己的交通工具和有效的駕駛執照。
• 鼓勵對汽車銷售有濃厚興趣的應屆畢業生申請。

如何申請：

歡迎有興趣的候選人透過提交詳細的、更新的簡歷以及最近的照片來在線申請。我們只會聯絡入圍候選人。

加入聯邦汽車控股有限公司，成為推動汽車產業卓越發展的團隊的一員！

津貼和福利

• 佣金和獎金
• 公司旅行
• 醫療保險
• 個人發展機會
• 有薪培訓和發展

We are seeking an experienced Training Manager to develop and deliver comprehensive training programs for our front-of-house team, which includes Restaurant Managers, Assistant Managers, Supervisors, Team Leaders, and Restaurant Crew. This role is integral to ensuring that our team provides exceptional service to guests, upholds operational standards, and creates a positive dining experience. The ideal candidate will have a strong background in restaurant operations, excellent communication skills, and a passion for mentoring and developing others.

Key Responsibilities:

• Design and implement training programs focused on service excellence, operational standards, and team leadership for all front-of-house staff.
• Conduct hands-on training sessions and workshops to enhance team members' skills in customer service, problem-solving, and operational efficiency.
• Work closely with restaurant leadership to assess training needs and continuously improve training materials and methods.
• Evaluate staff performance during and post-training to ensure they are meeting service and operational standards.
• Provide ongoing coaching and development for restaurant managers and leaders to help them cultivate a positive, service-driven team environment.
• Develop training materials, including manuals, instructional guides, and digital resources.

Qualifications:

• Minimum of 3-5 years of experience in a training or managerial role within the restaurant or hospitality industry. Prior experience training front-of-house teams is highly preferred.
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field is an advantage
• Strong knowledge of restaurant service operations and customer service excellence.
• Exceptional communication and presentation skills.
• Ability to create training materials and deliver engaging training sessions.
• Proficiency in assessing staff development needs and tailoring training programs accordingly.
• Strong organizational skills with the ability to manage multiple training initiatives.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Central location
• Flexible working hours
• Regular team activities
• Medical insurance
• Personal leave
• Sabbatical leave
• Personal development opportunities

我們正在尋找一位經驗豐富的培訓經理，為我們的前台團隊制定和提供全面的培訓計劃，其中包括餐廳經理、助理經理、主管、團隊領導和餐廳工作人員。這個角色對於確保我們的團隊為客人提供卓越的服務、維護營運標準並創造積極的用餐體驗至關重要。理想的候選人將擁有深厚的餐廳營運背景、出色的溝通技巧以及對指導和發展他人的熱情。

主要職責：

• 為所有前台員工設計和實施專注於卓越服務、營運標準和團隊領導的培訓計劃。
• 舉辦實踐培訓課程和研討會，以提高團隊成員在客戶服務、解決問題和營運效率方面的技能。
• 與餐廳領導層密切合作，評估培訓需求並不斷改善培訓材料和方法。
• 評估培訓期間和培訓後的員工表現，以確保他們符合服務和營運標準。
• 為餐廳經理和領導者提供持續的指導和發展，幫助他們培養積極的、服務驅動的團隊環境。
• 開發培訓材料，包括手冊、教學指南和數位資源。

資格：

• 至少 3-5 年在餐廳或酒店業擔任培訓或管理職務的經驗。有培訓前台團隊經驗者佳。
• 酒店管理、工商管理或相關領域的學士學位優先
• 對餐廳服務營運和卓越客戶服務有豐富的了解。
• 優秀的溝通和表達能力。
• 能夠創建培訓材料並提供引人入勝的培訓課程。
• 熟練評估員工發展需求並相應定制培訓計劃。
• 強大的組織能力，能夠管理多項培訓計劃。

津貼和福利

• 津貼（旅費、交通費等）
• 中心位置
• 彈性的工作時間
• 定期團隊活動
• 醫療保險
• 事假
• 休假
• 個人發展機會

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store's sales and profit. As a Sales Advisor, you'll always put customer first, offer assistance, and share your product and fashion knowledge. You'll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment. 

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Support customer purchases and return in the register.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment.

Key Responsibilities

•Provide great customer experience.

•Fold, hang, display and merchandise garments to maximise selling opportunities.

•Actively process, stock and replenish garments on the sales floor and in the stock room.

•Open, unpack and label merchandise with security tags.

•Support customer purchases and returns in the register.

Part Time Sales Advisor(Aeon Shah Alam)

Job Description

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store's sales and profit. As a Sales Advisor, you'll always put customers first, offer assistance, and share your product and fashion knowledge. You'll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience
• Fold,hang,display, and merchandise garments to maximise selling opportunites
• Actively process, stock, and replenish garments on the sales floor and in the stock room.
• Support customer purchases and returns in the register

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display and merchandise garments to maximise selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack and label merchandise with security tags.
• Support customer purchases and returns in the register.