Total 224 product management job vacancies in Malaysia

Job Responsibilities:

• Responsible to complete the customer's immature design proposal into the final design.
• Formulate quotation plans and produce research reports for new process technologies.
• Responsible for cost assessment requirements of in-house developed products.
• Responsible to communicate technical issues during ODM and in-house product quotation stages.
• Responsible for cost assessment requirements of OEM/ODM projects.
• Organize the participating departments to interpret customer quotation information together and confirm with the quotation team on raw materials, mould schemes, production schemes, and packaging schemes; (If involves immature customer design that require our company's design support, as well as projects involving new technologies and processes, needs to be transferred to product designers to provide design and quotation plans)
• Generate a quotation requisition to includes all components for the project, consumables, packaging materials, production equipment, etc.
• Evaluate structural risk points and summarize mould and production process risk points. After project kick off, compile and present the summary to the project manager.
• Follow up on the cost assessment progress of each participating department in the quotation.
• Responsible to communicate issues during the OEM quotation stage.

Work Experience Requirements:

• More than 5 years of related experience or related training
• Experience in Plastic Product structure or Mould Design
• Proficient in the use of drawing software such as CAD, PRO-E/UG, office software such as PPT, Excel, etc.

Education Requirements:

• Diploma or Degree in Engineering (Mechanical, Structural Design / Mould Design) or equivalent preferred

Language(s) Requirements:

• Mandarin, English and Bahasa Malaysia.

Benefits:

• Annual Leave, Sick Leave, Maternity Leave, Paternity Leave, Compassionate Leave.
• Meal allowance, Phone allowance, Attendance allowance, Medical Claim Reimbursement.
• Birthday Gift, Festival Celebration Gift.
• Professional Career Development (training programs, workshop, conferences to enhance skills).
• OT claim based on company policy.

• Lead the development and delivery of new products and features, managing the entire product lifecycle.
• Collaborate with cross-functional teams including engineering, marketing, and design to define product vision and roadmaps.
• Conduct market research and competitor analysis to inform product decisions
• Gather and prioritize customer feedback to improve existing products and create new offerings.
• Track product performance and make data-driven decisions to optimize features and user experience.

• Bachelor’s degree in Computer Science, Engineering, Business, or related field.
• 3+ years of experience in product management or a similar role.
• Strong analytical skills and experience working with data and metrics.
• Proven ability to work with cross-functional teams to deliver products.
• Excellent communication skills and ability to convey complex technical information clearly.

• Product Strategy: Expertise in defining and executing product strategies.
• Market Analysis: Ability to understand market trends and customer needs.
• Cross-Functional Collaboration: Proven ability to work with engineering, design, and marketing teams.
• Data-Driven Decision Making: Experience in using metrics and analytics to guide product decisions.
• Technical Understanding: Knowledge of software development and technical specifications.

• Nearby public transport
• Central location
• Personal leave
• Personal development opportunities

Job Description

Are you driven, optimistic and ready to take on new challenges?

We are looking for Product Specialists with a growth mindset to connect our brand with our key audiences. To help you succeed in this role, product training and sales coaching will be provided by our experienced and highly qualified sales and marketing team. With a winning and can-do attitude, we believe that we can work together to achieve our shared goals.

Key responsibilities

1. To be pro-active and take charge of the market conversion with sales expansion in your area.
2. Identify customers’ needs and sales opportunities to maximize sales growth through execution of marketing and business development strategies.
3. Conduct sales activities at the highest degree of professionalism and integrity.
4. Ensure timely and accurate preparation of sales quotations, proposal and inquiries to customers.
5. Provide pre- and post-sales training and support to customers.
6. Maintain good relationships with new and existing customers to ensure continuous business growth.
7. Collaborate with team members to achieve the best results.

Job Requirements

• Fresh graduates who are interested to start their career in the pharmaceutical industry are also welcome to apply.
• Candidates with at least 1-2 years of sales experience in the healthcare industry will be an added advantage.
• Resourceful, analytic, results-oriented and able to work under pressure.
• Excellent communication, interpersonal and negotiation skills.
• Candidate with proficiency in Mandarin will be an added advantage, as this role frequently involves effective collaboration and understanding in dealing with various healthcare professional.
• Build and maintain strong relationships with stakeholders in hospitals, clinics or pharmacies.
• Possess a car, valid driving license and willing to travel.
• Area coverage: whole Penang, Kedah and Perlis 

Perks & Benefits

• Allowance (Car, Mobile)
• Petrol Card (Shell)

The company benefits are as below:

1. Medical benefit
2. Employee group insurance
3. Claim reimbursement
4. Compassionate Leave (Bereavement, Marriage, Examination, Birthday)

Job Description

Are you driven, optimistic and ready to take on new challenges?

We are looking for Product Specialists with a growth mindset to connect our brand with our key audiences. To help you succeed in this role, product training and sales coaching will be provided by our experienced and highly qualified sales and marketing team. With a winning and can-do attitude, we believe that we can work together to achieve our shared goals.

Key responsibilities

1. To be pro-active and take charge of the market conversion with sales expansion in your area.
2. Identify customers’ needs and sales opportunities to maximize sales growth through execution of marketing and business development strategies.
3. Conduct sales activities at the highest degree of professionalism and integrity.
4. Ensure timely and accurate preparation of sales quotations, proposal and inquiries to customers.
5. Provide pre- and post-sales training and support to customers.
6. Maintain good relationships with new and existing customers to ensure continuous business growth.
7. Collaborate with team members to achieve the best results.

Job Requirements

• Fresh graduates who are interested to start their career in the pharmaceutical industry are also welcome to apply.
• Candidates with at least 1-2 years of sales experience in the healthcare industry will be an added advantage.
• Resourceful, analytic, results-oriented and able to work under pressure.
• Excellent communication, interpersonal and negotiation skills.
• Candidate with proficiency in Mandarin will be an added advantage, as this role frequently involves effective collaboration and understanding in dealing with various healthcare professional.
• Build and maintain strong relationships with stakeholders in hospitals, clinics or pharmacies.
• Possess a car, valid driving license and willing to travel.

Perks & Benefits

• Allowance (Car, Mobile)
• Petrol Card (Shell)

The company benefits are as below:

1. Medical benefit
2. Employee group insurance
3. Claim reimbursement
4. Compassionate Leave (Bereavement, Marriage, Examination, Birthday)

Job description

Company Description

Airmed is a Malaysian medical device distributor company, specializing in minimally invasive/laparoscopic medical devices. Our focus disciplines include General Surgery, Colorectal, Upper GI, Hepatobiliary, Gynaecology, and Urology. We serve both public and private hospitals in Malaysia.

Role Description

This is a full-time remote role for a Product Specialist. The Product Specialist will be responsible for managing customer relationships with surgeons & nurses, and will serve as the primary point of contact between the company and customers. The Product Specialist will analyze customers' needs and offer surgical solutions to meet those needs. The Product Specialist will also provide sales support in the operating theatre. This job is based in Klang Valley/East Coast (Kelantan, Terengganu & Pahang)

Qualifications

Analytical Skills

Excellent Communication skills

Bachelor's degree in Business or Healthcare related field

Excellent organizational and time-management skills

Fresh graduates are welcomed to apply

Perks & Benefits

• Personal leave
• Personal development opportunities
• Incentive and commission
• Reimbursement of toll and carpark
• Medical allowance, car allowance, hp allowance

• Presenting, promoting and selling products/services using solid arguments to exist and prospective customers
• Performing cost-­benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and outcomes within schedule
• Coordinate sales effort with team members and other departments
• Ensure Customer’s Bulk Purchase Order all well informed with Customer Name, Po number, product type, Quantity, unit price and RDD for order processing and stock allocation.
• Analyze the territory/market’s potential, track sales and status reports
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• This position are also open in multiple location which is in Pahang and Selangor.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Regular team activities
• Personal development opportunities
• Remote work flexibility
• Festival celebration
• Incentives

• Presenting, promoting and selling products/services using solid arguments to exist and prospective customers
• Performing cost-­benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and outcomes within schedule
• Coordinate sales effort with team members and other departments
• Ensure Customer’s Bulk Purchase Order all well informed with Customer Name, Po number, product type, Quantity, unit price and RDD for order processing and stock allocation.
• Analyze the territory/market’s potential, track sales and status reports
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• This position are also open in multiple location which is in johor and Selangor.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Regular team activities
• Personal development opportunities
• Remote work flexibility
• Festival celebration
• Incentives

• Presenting, promoting and selling products/services using solid arguments to exist and prospective customers
• Performing cost-­benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and outcomes within schedule
• Coordinate sales effort with team members and other departments
• Ensure Customer’s Bulk Purchase Order all well informed with Customer Name, Po number, product type, Quantity, unit price and RDD for order processing and stock allocation.
• Analyze the territory/market’s potential, track sales and status reports
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• This position are also open in multiple location which is in Pahang and Selangor.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Regular team activities
• Personal development opportunities
• Remote work flexibility
• Festival celebration
• Incentives

• Presenting, promoting and selling products/services using solid arguments to exist and prospective customers
• Performing cost-­benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and outcomes within schedule
• Coordinate sales effort with team members and other departments
• Ensure Customer’s Bulk Purchase Order all well informed with Customer Name, Po number, product type, Quantity, unit price and RDD for order processing and stock allocation.
• Analyze the territory/market’s potential, track sales and status reports
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• This position are also open in multiple location which is in Pahang and Selangor.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Regular team activities
• Personal development opportunities
• Remote work flexibility
• Festival celebration
• Incentives

Responsibilities and Authorities:

1. Issue Sales Order for receive items & issue Delivery Order for collection items

2. Data entries of all relevant items to computer system ( UBS/SQL ) 

3. To maintain and proper filling and documentation

4.  Interacting with drivers and customers, answering queries, and providing assistance 

5. To arrange goods shipment on daily basis according to production schedule and  customer’s requirement

6. Keep updates and accurate records on schedule and production

7. To perform any other task and assignments as directed by superiors 

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Paid training and development

As Product Manager, you will be responsible for driving the success of a product and work closely with internal/external stakeholders for continuous business growth. 

In addition, you will be responsible to:

• Develop business plan and marketing strategy for the assigned product.
• Product marketing support to the sales team and partners/resellers.
• Inventory/stock management.
• Meet product sales target and principal's expectation. 

What you'll need to succeed in this role:

• At least 3 years working experience in product management for IT enterprise solutions (e.g.: Server, Storage).
• Experienced in IT sales/business development and keen to venture into product management role are encouraged to apply.
• Aggressive and strong in building relationship with internal/external stakeholders.
• Able to manage challenges in a positive manner.

Perks and Benefits:

• Allowances - travel and mobile 
• Performance rewards - commission and incentive scheme
• Annual salary review
• Car parking in office (by availability)
• Staff cafeteria
• Dental, medical and health insurance coverage
• Work-life balance - weekly and monthly Sports Club activities 
• On-the-job trainings and personal development opportunities

As Product Manager, you will be responsible for driving the success of a product and work closely with internal/external stakeholders for continuous business growth. 

In addition, you will be responsible to:

• Develop business plan and marketing strategy for the assigned product.
• Product marketing support to the sales team and partners/resellers.
• Inventory/stock management.
• Meet product sales target and principal's expectation. 

What you'll need to succeed in this role:

• At least 3 years working experience in product management for IT enterprise solutions (e.g.: Server, Storage).
• Experienced in IT sales/business development and keen to venture into product management role are encouraged to apply.
• Aggressive and strong in building relationship with internal/external stakeholders.
• Able to manage challenges in a positive manner.

Perks and Benefits:

• Allowances - travel and mobile 
• Performance rewards - commission and incentive scheme
• Annual salary review
• Car parking in office (by availability)
• Staff cafeteria
• Dental, medical and health insurance coverage
• Work-life balance - weekly and monthly Sports Club activities 
• On-the-job trainings and personal development opportunities

As Product Manager, you will be responsible for driving the success of a product and work closely with internal/external stakeholders for continuous business growth. 

In addition, you will be responsible to:

• Develop business plan and marketing strategy for the assigned product.
• Product marketing support to the sales team and partners/resellers.
• Inventory/stock management.
• Meet product sales target and principal's expectation. 

What you'll need to succeed in this role:

• At least 3 years working experience in product management for IT enterprise solutions (e.g.: Server, Storage).
• Experienced in IT sales/business development and keen to venture into product management role are encouraged to apply.
• Aggressive and strong in building relationship with internal/external stakeholders.
• Able to manage challenges in a positive manner.

Perks and Benefits:

• Allowances - travel and mobile 
• Performance rewards - commission and incentive scheme
• Annual salary review
• Car parking in office (by availability)
• Staff cafeteria
• Dental, medical and health insurance coverage
• Work-life balance - weekly and monthly Sports Club activities 
• On-the-job trainings and personal development opportunities

Are you seeking for an opportunity that transcends the typical lab setting, and you're ready to merge your passion for science with a dynamic, people-centric role, we want to invite you on a journey that's as unique as you are!

We're on the lookout for a dynamic Product Specialists to join our esteemed scientific distributor company and be a driving force in connecting biotechnology solutions with our valued clients.

Job Responsibilities

• Understand clients' needs and tailored solutions and recommendations.
• Address client's inquiries, concerns & technical issues promptly & effectively.
• Implement action plans to achieve sales targets & objectives on assigned areas.
• Regularly engage with clients to provide product updates, conduct presentations, demonstrations and supports.
• Maintain records of activities, forecasts and analysis for management review.

Your Distinctive Traits

• Degree or Master's in Biotechnology, Molecular Biology, Biological sciences, or science field.
• Exceptional communication and interpersonal skills with the ability to connect with clients and recognizing their unique needs.
• Minimum 1 year working experiences. Fresh graduates encouraged to apply.
• Strong analytical and problem-solving skills.
• Ability to work independently and collaboratively in a team, with a customer-focused mindset.
• Possess own car and able to travel outstations * INDOOR ROLE AVAILABLE*

What You'll Gain

• Empowering you to expand your influence and network within the biotechnology and life sciences industry through our dynamic platform.
• A compelling base salary paired with an attractive bonus structure.
• Access to career development pathways and training opportunities with industry experts, paving the way for you to emerge as a standout achiever.
• Collaborate with a team of driven, like-minded professionals, united in our shared pursuit of success.

Ready to Redefine Your Role in Biotech?

Send your resume, a cover letter highlighting your passion for biotechnology and your unique blend of skills, to hr@matrioux.com

Join us in transforming the biotech landscape with a career that's both impactful and personally rewarding!

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Regular team activities

Good to announce that we are hiring for PRODUCT SPECIALIST position – base in:

• JOHOR BHARU
• MALACCA

*Kindly inform preferred location in your application*

Job Description

Are you driven, optimistic and ready to take on new challenges?

We are looking for Product Specialists with a growth mindset to connect our brand with our key audiences. To help you succeed in this role, product training and sales coaching will be provided by our experienced and highly qualified sales and marketing team. With a winning and can-do attitude, we believe that we can work together to achieve our shared goals.

Key responsibilities

1. To be pro-active and take charge of the market conversion with sales expansion in your area.
2. Identify customers’ needs and sales opportunities to maximize sales growth through execution of marketing and business development strategies.
3. Conduct sales activities at the highest degree of professionalism and integrity.
4. Ensure timely and accurate preparation of sales quotations, proposal and inquiries to customers.
5. Provide pre- and post-sales training and support to customers.
6. Maintain good relationships with new and existing customers to ensure continuous business growth.
7. Collaborate with team members to achieve the best results.

Job Requirements

• Fresh graduates who are interested to start their career in the pharmaceutical industry are also welcome to apply.
• Candidates with at least 1-2 years of sales experience in the healthcare industry will be an added advantage.
• Resourceful, analytic, results-oriented and able to work under pressure.
• Excellent communication, interpersonal and negotiation skills.
• Candidate with proficiency in Mandarin will be an added advantage, as this role frequently involves effective collaboration and understanding in dealing with various healthcare professional.
• Build and maintain strong relationships with stakeholders in hospitals, clinics or pharmacies.
• Possess a car, valid driving license and willing to travel.

Perks & Benefits

• Allowance (Car, Mobile)
• Petrol Card (Shell)

The company benefits are as below:

1. Medical benefit
2. Employee group insurance
3. Claim reimbursement
4. Compassionate Leave (Bereavement, Marriage, Examination, Birthday)

As Product Manager, you will be responsible for driving the success of a product and work closely with internal/external stakeholders for continuous business growth. 

In addition, you will be responsible to:

• Develop business plan and marketing strategy for the assigned product.
• Product marketing support to the sales team and partners/resellers.
• Inventory/stock management.
• Meet product sales target and principal's expectation. 

What you'll need to succeed in this role:

• At least 3 years working experience in product management for IT enterprise solutions (e.g.: Server, Storage).
• Experienced in IT sales/business development and keen to venture into product management role are encouraged to apply.
• Aggressive and strong in building relationship with internal/external stakeholders.
• Able to manage challenges in a positive manner.

Perks and Benefits:

• Allowances - travel and mobile 
• Performance rewards - commission and incentive scheme
• Annual salary review
• Car parking in office (by availability)
• Staff cafeteria
• Dental, medical and health insurance coverage
• Work-life balance - weekly and monthly Sports Club activities 
• On-the-job trainings and personal development opportunities

As Product Manager, you will be responsible for driving the success of a product and work closely with internal/external stakeholders for continuous business growth. 

In addition, you will be responsible to:

• Develop business plan and marketing strategy for the assigned product.
• Product marketing support to the sales team and partners/resellers.
• Inventory/stock management.
• Meet product sales target and principal's expectation. 

What you'll need to succeed in this role:

• At least 3 years working experience in product management for IT enterprise solutions (e.g.: Server, Storage).
• Experienced in IT sales/business development and keen to venture into product management role are encouraged to apply.
• Aggressive and strong in building relationship with internal/external stakeholders.
• Able to manage challenges in a positive manner.

Perks and Benefits:

• Allowances - travel and mobile 
• Performance rewards - commission and incentive scheme
• Annual salary review
• Car parking in office (by availability)
• Staff cafeteria
• Dental, medical and health insurance coverage
• Work-life balance - weekly and monthly Sports Club activities 
• On-the-job trainings and personal development opportunities

Responsibilities:

• Achieve Gross Profit (GP) target as set by the Management.
• Forecast Planning, develop, implement, review business plans and strategies to sustain growth and profit for product(s) as assigned. 
• Thorough product knowledge, familiar with related brand and products as well. Arrange, conduct or coordinate product training to relevant sales team on regular basis.
• Pricing and promotion strategy and planning by identifying the market for newer trends, monitoring pricing policies, competitive landscape and grow opportunities with all channel to generate revenue.
• Constantly review inventory level to cate for product availability and eliminates slow moving products.
• Establish the target customer groups and maintain productive, professional relationships with channel partners to maximize sales, ensure business success and long-term sustainability.
• Financial planning, logistic planning and assist with high severity requests or issue escalations as and when needed.
• Perform any ad hoc assignments as and when required by Management.

Requirements:

• Candidates must possess at least a Diploma/Bachelor’s Degree in Mass Communication, Marketing, Public Relations or equivalent.
• At least 1 year of working experience in the related field is required for this position.
• Possess IT products knowledge.
• Organized, strong interpersonal and communication skills.
• High level of conceptual, analytical and problem solving skills.
• Positive attitude, self-motivated
• Willing to travel outstation
• Applicants must be willing to work in Ipoh, Perak.

Benefits:

• Employee Shares Option Scheme (ESOS)
• KPI rewards
• EPF, SOCSO, EIS
• Medical Claim
• Overtime Claim
• Annual Leave/ Medical Leave/ Wedding Leave, etc
• Staff Purchase Scheme
• Product Training: Apple/ Intel/ Microsoft/ APC, etc
• Oversea Trip: Asia, America, Australia, Europe
• Salary Review- Twice per year

Job Description:

Supports the project managers and the project stakeholders in planning, executing, monitoring, and controlling the projects within an organization. A PMO can also provide guidance, standards, tools, and best practices for project management, as well as facilitate communication, collaboration, and learning across the projects. A PMO can operate at different levels, such as portfolio, program, or project level, depending on the scope and complexity of the projects.

Here’s an overview of Project Management Officer’s (PMO) responsibilities across project phases:

Initiation: Define project objectives and scope to align with organizational goals and address business needs effectively.

Planning and Design: Develop comprehensive project management plans that outline deliverables, timelines, budgets, and resource requirements for successful project execution.

Execution: Facilitate the implementation of project plans, coordinate activities, and ensure the timely delivery of project deliverables to stakeholders.

Monitoring and Controlling: Continuously monitor project progress, identify potential issues or risks, and implement corrective measures to keep the project on track and within scope.

Closure: Conclude the project activities, assess project performance, and generate a project closure report to document achievements, lessons learned, and recommendations for future projects. 

Requirements:

• Bachelor’s degree or equivalent
• Proven work experience as a Project Management Officer or similar role
• Strong leadership skills.
• Good written and verbal communication skills
• Strong attention to details and technicalities
• Excellent organizational and technical abilities
• Good interpersonal and multi-tasking skills
• Relevant training and/or certifications as a Project Management Officer

Perks & Benefits

• Commission and bonus
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Open culture
• Dental insurance
• Vision insurance
• Paid training and development
• Remote work flexibility

Role & Responsibilities:

1. Contract Lifecycle Management: Work with the Contract Manager to manage the creation, ongoing maintenance, and review of all contracts with business principals, partners, vendors, and customers to mitigate risk and maximize value for the company.
2. Point of Contact and Negotiations: Act as the primary point of contact for all parties in matters related to contract management and negotiate favorable terms to fully describe the engagement, services, and delivery for the company.
3. Negotiation Strategies: Develop and execute negotiation strategies that minimize potential losses to the company while fostering win-win solutions.
4. Stakeholder Collaboration: Maintain continuous communication with business partners, internal sales teams, and relevant stakeholders about contractual issues to enhance relationships and decision-making.
5. Service and Performance Monitoring: Review the contractual performance of both parties to ensure compliance with terms, identify conflicts, and address changes or resolutions required during contract renewal.
6. Deadline and Deliverable Management: Maintain deadlines on deliverables and ensure timely follow-ups with relevant stakeholders to avoid delays in contract execution.
7. Regulatory Compliance and Documentation: Administer documentation, record-keeping, and risk reporting to management while ensuring adherence to organizational and regulatory standards.
8. Service Improvement: Demonstrate continuous commitment to service improvement by engaging relevant stakeholders and identifying opportunities for better contract management practices.

Perks & Benefits

• Employee equity
• Nearby public transport
• Central location
• Medical insurance
• Personal leave
• Personal development opportunities

Role & Responsibilities:

1. Contract Lifecycle Management: Work with the Contract Manager to manage the creation, ongoing maintenance, and review of all contracts with business principals, partners, vendors, and customers to mitigate risk and maximize value for the company.
2. Point of Contact and Negotiations: Act as the primary point of contact for all parties in matters related to contract management and negotiate favorable terms to fully describe the engagement, services, and delivery for the company.
3. Negotiation Strategies: Develop and execute negotiation strategies that minimize potential losses to the company while fostering win-win solutions.
4. Stakeholder Collaboration: Maintain continuous communication with business partners, internal sales teams, and relevant stakeholders about contractual issues to enhance relationships and decision-making.
5. Service and Performance Monitoring: Review the contractual performance of both parties to ensure compliance with terms, identify conflicts, and address changes or resolutions required during contract renewal.
6. Deadline and Deliverable Management: Maintain deadlines on deliverables and ensure timely follow-ups with relevant stakeholders to avoid delays in contract execution.
7. Regulatory Compliance and Documentation: Administer documentation, record-keeping, and risk reporting to management while ensuring adherence to organizational and regulatory standards.
8. Service Improvement: Demonstrate continuous commitment to service improvement by engaging relevant stakeholders and identifying opportunities for better contract management practices.

Requirements:

1. Qualifications: Bachelor’s degree in law or a related field.
2. Experience: Minimum 3 years of experience in IT technology contracting, including familiarity with Malaysian law and regulations, particularly around data confidentiality and privacy.
3. Skills:

• Excellent verbal and written communication skills, with the ability to explain complex terms clearly.
• Strong organizational and deadline management skills.
• Proficiency in applying organizational standards to develop efficient contract management processes.

Perks & Benefits

• Employee equity
• Nearby public transport
• Central location
• Medical insurance
• Personal leave
• Personal development opportunities

Product, Sales, Application Engineer

We are in Opthalmic Instruments business, we require a sales team could perform handling, demo and introduce our products into the specify industry.

• Visit potential sales lead
• Demo, application training to customer
• Find out competitor condition and develop new strategy to secure the order

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Open culture

工作職責：

• 負責將客戶不成熟的設計方案完成轉化為最終設計。
• 制定新製程技術的報價計畫並出具研究報告。
• 負責內部開發產品的成本評估需求。
• 負責ODM和內部產品報價階段的技術問題溝通。
• 負責OEM/ODM專案的成本評估需求。
• 組織參與部門共同解讀客戶報價訊息，並與報價團隊確認原料、模具方案、生產方案、包裝方案； （如涉及不成熟的客戶設計需要我司設計支持，以及涉及新技術、新工藝的項目，需要轉交給產品設計師提供設計和報價方案）
• 產生報價申請，包括項目的所有組件、消耗品、包裝材料、生產設備等。
• 評估結構風險點，總結模具和生產流程風險點。專案啟動後，編制總結並提交給專案經理。
• 跟進報價單中各參與部門的成本評估進度。
• 負責OEM報價階段的溝通問題。

工作經驗要求：

• 5年以上相關經驗或相關培訓
• 有塑膠產品結構或模具設計經驗
• 熟練使用CAD、PRO-E/UG等繪圖軟體，PPT、Excel等辦公室軟體。

教育背景要求：

• 工程文憑或學位（機械、結構設計/模具設計）或同等學歷優先

語言要求：

• 國語、英語和馬來語。

好處：

• 年假、病假、產假、陪產假、喪假。
• 膳食津貼、電話津貼、出勤津貼、醫療報銷。
• 生日禮物，節日慶典儀式。
• 專業職涯發展（培訓計畫、研討會、提陞技能的會議）。
• 根據公司政策提出加班索賠。

As a Supply Chain Officer, your main tasks will be to:

Job Responsibilities:

• Monitor and expedite outstanding order and delivery schedule
• Liaise & communicate extensively with supplier on procurement matter
• Liaise with freight forwarder on shipping & transporter matter with regards to import and export shipment
• Keep track inventory flow to identify stock moving
• Ad-hoc task as assign by superior or management

Job Qualifications :

• Diploma or Bachelor's degree in Supply Chain Management, Business Administration, or related field.
• 1 -2 years of experience in supply chain management or related roles.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in supply chain management software and Google Suite.
• Knowledge of industry best practices and emerging trends in supply chain management.
• Experience with data analysis and reporting.
• Strong organizational and time management skills.

Perks & Benefits

• EPF/SOCSO provided
• Open culture
• Personal development opportunities for learning & career advancement
• Positive Working Environment
• MNC

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor