Total 7 Senior Executive senior manager job vacancies in Malaysia

Execute exceptional vendor management in accordance with best practices and related governance by assisting the head of department in effective planning, reviewing, monitoring, and coordinating activities of overall procurement plan within the agreed timeline including but not limited to.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Company trips
• Medical insurance
• Personal leave
• Personal development opportunities

Key Responsibilities:

1. Conceptualize and develop creative design solutions tailored to client needs, ensuring functionality and aesthetic appeal.
2. Prepare 3D renderings, technical drawings, and detailed layouts using industry-standard software.
3. Conduct consultations with clients to understand preferences, budgets, and project requirements.
4. Present design concepts and material options, addressing client feedback promptly.
5. Liaise with architects, contractors, suppliers, and in-house teams to coordinate project requirements and ensure seamless execution.
6. Oversee project implementation to meet timelines and quality standards.
7. Conduct site visits to monitor progress and resolve design-related challenges.
8. Mentor and guide junior designers, fostering skill development and performance improvement.
9. Coordinate with the sales team to align design proposals with client agreements.
10. Stay updated on industry trends and recommend new materials, technologies, and techniques to enhance service offerings.
11. Maintain accurate documentation of design specifications, client communications, and project progress.
12. Ensure all designs comply with company standards and industry regulations.
13. Any additional responsibilities/ tasks as delegated by the Management as needed.

Qualifications and Skills:

• Diploma or Degree in Interior Design, Architecture, or a related field.
• Minimum of 3 years of experience in retail design, particularly in kitchen cabinet, wardrobe, and interior design projects.
• Strong portfolio showcasing completed projects in the relevant industry.
• Proficiency in design software such as AutoCAD, SketchUp, or 3D Max.
• In-depth knowledge of materials, finishes, and space planning.
• Excellent communication, presentation, and interpersonal skills.
• Strong problem-solving and project management abilities.
• Ability to work independently and collaboratively within a team.
• Experience managing multiple projects simultaneously is an advantage.
• Familiarity with local market trends and customer preferences is preferred.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Open culture
• Personal development opportunities

• • Conduct verification of material requisition and taking-off quantities/ site measurements of work done, preparing progress claims and invoices to clients and consultants to effect effective and efficient project management.
  • Assist the Contracts team with monitoring and administration of the various contracts and sub-contract works including assistance with preparation of progress reports, the recommendation of payments, variation order certificates and final accounts documentation.
  • Conduct client site representative liaison activities.
  • Prepare detailed cost estimates and budgets for construction projects.
  • Conduct cost analysis and benchmarking for project costs.
  • Monitor and control project costs to ensure budgets are adhered to.
  • Produce regular financial reports and forecasts to track project performance.
  • Identify opportunities for cost savings and value engineering.
  • Implement strategies to optimize project costs without compromising quality.
  • Bachelor's degree in Quantity Surveying/Construction Management or any equivalent field.
  • Possess a minimum of 4 years of experience in Quantity Surveying. Property Development background will be an added advantage.
  • In-depth understanding of the contracting business, including knowledge of industry standards, practices, and regulations.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Regular team activities
• Company trips
• Medical insurance
• Personal development opportunities
• Fitness membership
• Dental insurance
• Vision insurance
• Paid training and development

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

• • 驗證材料申請和起飛數量/已完成工作的現場測量，為客戶和顧問準備進度索賠和發票，以實現有效和高效的專案管理。
  • 協助合約團隊監控和管理各種合約和分包工程，包括協助準備進度報告、付款建議、變更單證書和最終帳目文件。
  • 進行客戶現場代表聯絡活動。
  • 為建設項目準備詳細的成本估算和預算。
  • 對專案成本進行成本分析和基準測試。
  • 監控和控制專案成本以確保預算得到遵守。
  • 產生定期財務報告和預測以追蹤專案績效。
  • 確定成本節約和價值工程的機會。
  • 實施策略以在不影響品質的情況下優化專案成本。
  • 工料測量/建築管理或任何同等領域的學士學位。
  • 擁有至少 4 年工料測量經驗。房地產開發背景將是一個額外的優勢。
  • 對承包業務的深入了解，包括對行業標準、實踐和法規的了解。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 彈性的工作時間
• 定期團隊活動
• 公司旅行
• 醫療保險
• 個人發展機會
• 健身會員資格
• 牙科保險
• 視力保險
• 有薪培訓和發展

Job Responsibilities

1.      Review consultant drawings to identify opportunities for value engineering, ensuring cost-effective and efficient project solutions.

2.      Collaborate with consultants and contractors to monitor project progression, expedite drawings, and ensure timely project delivery.

3.      Assess design, tender, and construction drawings to ensure accurate interpretation and alignment with the original design intent.

4.      Work closely with other departments to keep time and cost plans updated, ensuring cohesive project management.

5.      Provide expert technical support to resolve construction-related challenges, ensuring project standards and quality are maintained.

6.      Implement and oversee quality assurance procedures to ensure all project deliverables meet the required standards and specifications.

7.      Ensure all projects comply with relevant local laws, building codes, and industry standards, maintaining high standards of safety and legality.

8.      Stay updated with the latest industry trends, technologies, and best practices, integrating innovative solutions into project execution.

Qualifications

1.      Education: Bachelor’s degree in civil engineering

2.      Experience: 4-5 years of experience in a consultant role within the civil and structural engineering field.

Skills and Competencies

1.      Technical Proficiency: Proficient in Microsoft Office Suite, AutoCAD, and other relevant engineering software.

2.      Soft Skills: Strong teamwork, problem-solving, and decision-making abilities.

3.      Communication: Excellent verbal and written communication skills to effectively liaise with team members, consultants, and contractors.

4.      Project Management: Ability to manage multiple projects simultaneously, ensuring deadlines and quality standards are met.

5.      Analytical Skills: Strong analytical and critical thinking skills to assess complex engineering challenges and develop effective solutions.

The Office Automation and Technical Support Manager is responsible for overseeing office technology systems, managing IT support, and leading the entire lifecycle of all workstation equipment e.g. laptops and devices.  This will cover all staff in all Malaysian offices (Titiwangsa, Menara KH, Cyberjaya, Penang) 

This position is ideal for a tech-savvy leader who excels at implementing automation tools, managing device procurement and distribution, delivering excellent user support across the organization, and providing strategic leadership in technology deployment to enhance productivity. 

Key Responsibilities: 

1. Office Automation Management: 

• Oversee the selection, deployment, and management of office automation tools (e.g., M365, Microsoft Dynamics, JIRA). 
• Work closely with department heads to assess needs and identify opportunities to automate repetitive tasks and streamline office workflows. 
• Manage vendor relationships and liaise with external service providers to ensure timely upgrades, support, and integration of systems. 

2. Internal Technical Support: 

• Lead the internal technical support team to provide high-quality, timely support for staff on hardware, software, and network-related issues. 
• Implement and maintain helpdesk systems to track, prioritize, and resolve employee IT issues efficiently. 
• Develop and enforce IT support policies, procedures, and documentation to maintain smooth operations and ensure security compliance. 
• Developing and managing the organisation’s private Sharepoint intranet. 

3. Equipment Procurement and Management: 

• Manage the team responsible for procuring, configuring, and distributing laptops, mobile devices, and other office technology equipment like meeting room electronic equipment. 
• Ensure the timely provision of technology to new hires and existing employees, including the setup and deployment of devices. 
• Oversee inventory management for office technology assets, including tracking, repair, and lifecycle management of devices. 

4. System Management & Upgrades: 

• Oversee the regular maintenance, updates, and troubleshooting of office hardware and software systems. 
• Ensure all office technology, including printers, computers, phones, and networking equipment, is functioning optimally. 
• Implement backup, disaster recovery, and cybersecurity protocols to safeguard company data and ensure business continuity. 

5. Training and Development: 

• Lead, develop and mentor the IT admin and technical support team   
• Organize and deliver training sessions for staff on new office automation tools, software, and IT policies. 
• Develop user guides and technical documentation to enhance self-service support. 

6. Strategic Leadership: 

• Collaborate with senior management to identify technology-driven opportunities that will increase organizational efficiency and innovation. 
• Stay up-to-date with the latest office automation trends, software solutions, and best practices in technical support. 

Qualifications: 

• Bachelor's degree in Information Technology, Computer Science, or a related field. 
• 5+ years of experience in IT support, cloud solutioning, office automation, or a related field, with at least 2 years in a management role. 
• Strong technical knowledge of office software systems, workflow automation tools, network infrastructure, and cybersecurity practices. 
• Excellent problem-solving skills with a proactive and hands-on approach to troubleshooting. 
• Experience in managing IT projects, including system rollouts and upgrades. 
• Strong communication and interpersonal skills, with the ability to work with non-technical staff and cross-functional teams.