Total 49 senior manager job vacancies in Subang Jaya

Jobs Description : -

• Process and coordinate daily sales order, invoices and other documentation.
• Responsible for the processing of staff claims and vendor payments in an accurate and timely manner.
• Manage office equipment and coordinate repairs or maintenance as needed.
• Handle telephone, walk-in, incoming email and call enquiries
• Handle other ad-hoc operational and finance tasks that may be assigned by the management and Senior HR & Admin Executive.

Requirements and skills : -

• Candidate must possess at least SPM/Diploma
• Excellent knowledge of Ms Office 365
• Able to take up and perform challenging tasks.
• Proficient in both spoken and written Bahasa Malaysia, English or Mandarin.
• Possess good interpersonal and communication skills, self-motivated and teamwork.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Job Responsibilities :

• Exceed sales targets with a focus on generating new business and developing existing customers
• Acquire new customers by cold calling, networking, and using various Social Media platforms
• Closing Sales Target set by company 
•  Identify plan and develop new business opportunities, strategies, sales, marketing ideas
• Create new leads and expand services into key markets
• Educating and providing professional consultations and recommendations to customers
• Develop relationships with key accounts and customers to drive the business forward
• Conducting business reviews to ensure client satisfaction
• Working closely with Pre-Sales and Technical team to progress key account
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status

Job Requirements :

• Hunter mentality, always hungry for new sales opportunities
• With Sales Experience in IT Field
• Prospecting & cold calling experience
• A driven personality and eager to explore new business opportunities
• Good communication & listening skills to understand a customer’s needs
• 2-3 Year Experience in Business Development or Sales
• Ability to speak and write good English is a must
• Forward thinking, open-minded confident and self-motivated

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Free snacks / Happy hours
• Regular team activities
• Personal development opportunities

Responsibilities:

• Draft, evaluate, negotiate and execute contracts.
• Develop and maintain supplier relationships by serving as a single point of contact for contractual matters.
• Oversee record keeping for all contract-related correspondence and documentation.
• Offer contract-related issue resolution, both internally and externally.
• Monitor and complete contract close-out, extension or renewal, as appropriate.
• Communicate contract-related information to all stakeholders.

Requirements:

• Proven experience as contract manager or relevant role.
• Outstanding organizational and leadership skills.
• Excellent communication and interpersonal abilities.
• Thorough knowledge of diverse business processes and strategy development.
• Good understanding of MS Office, databases and information systems.
• Possess at least Bachelor's Degree in Supply Chain Management, Logistics or Business Administration or relevant field; MSc/MA will be a plus.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Open culture
• Paid training and development
• Claim and Bonus

Job Responsibilities :

• Provide financial reports and interpret financial information to managerial staff while recommending further courses of action.
• Maintain the financial health of the organization.
• Manage and lead the Collection Department in ensuring a healthy cashflow condition.
• Develop trends and projections for the firm's finances.
• Conduct reviews and evaluations for cost-reduction opportunities.
• Oversee operations of the finance department, set goals and objectives, and design a framework for these to be met.
• Manage the preparation of the company's budget.
• Liaise with auditors to ensure appropriate monitoring of company finances is maintained.

Requirements:

• Proven experience as a Senior Finance cum Admin Executive .
• Possess at least a Diploma in Accounting.
• Proficient user of SQL Accounting Software.
• Strong interpersonal, communication, leadership and presentation skills.
• Able to manage, guide and lead employees to ensure appropriate financial processes are being used.
• Good knowledge of all statutory legislation and regulations.
• Proficient in spoken and written English and Bahasa Malaysia
• Good in people's skill.
• Team person.

Perks & Benefits

• Yearly performance bonus
• Company trips
• Medical insurance
• Personal development opportunities

Job Responsibilities :

• Provide financial reports and interpret financial information to managerial staff while recommending further courses of action.
• Maintain the financial health of the organization.
• Manage and lead the Collection Department in ensuring a healthy cashflow condition.
• Develop trends and projections for the firm's finances.
• Conduct reviews and evaluations for cost-reduction opportunities.
• Oversee operations of the finance department, set goals and objectives, and design a framework for these to be met.
• Manage the preparation of the company's budget.
• Liaise with auditors to ensure appropriate monitoring of company finances is maintained.

Requirements:

• Proven experience as a Senior Finance cum Admin Executive .
• Possess at least a Diploma in Accounting.
• Proficient user of SQL Accounting Software.
• Strong interpersonal, communication, leadership and presentation skills.
• Able to manage, guide and lead employees to ensure appropriate financial processes are being used.
• Good knowledge of all statutory legislation and regulations.
• Proficient in spoken and written English and Bahasa Malaysia
• Good in people's skill.
• Team person.

Perks & Benefits

• Yearly performance bonus
• Company trips
• Medical insurance
• Personal development opportunities

Job Responsibilities :

•⁠ ⁠Create competitive compensation packages, attractive benefits plans, and incentives aligned with industry standards.

•⁠ ⁠Create hiring plans for front-of-the-house and back-of-the-house staff

•⁠ ⁠Screen, interview and evaluate candidates

•⁠ ⁠Prepare job offers and employment contracts

•⁠ ⁠Calculate payroll considering overtime, holidays and evening shifts

•⁠ ⁠Plan attractive compensation and benefits packages to increase retention

•⁠ ⁠Manage payroll and keep updated records of payments

•⁠ ⁠Oversee employee attendance and working schedules including breaks, overtime and paid time off

•⁠ ⁠Schedule onboarding sessions and job-related trainings for all employees

•⁠ ⁠Track key recruiting metrics like turnover rates and source of hire

•⁠ ⁠Ensure our restaurant staff complies with health and safety regulations in the hospitality industry

Requirements and skills :

•⁠ ⁠Work experience as an HR junior / senior position, preferably in the hospitality industry

•⁠ ⁠Hands-on experience with recruiting for junior, senior, seasonal and part-time positions

•⁠ ⁠Good knowledge of regulations around flexible types of employment

• •⁠ ⁠Excellent people skills

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Join JALEX GROUP OF COMPANIES, a leading organization specializing in interior fitout and construction. We are looking for an experienced Human Resource Manager to lead and enhance our HR strategies and operations.

Key Responsibilities:

• Develop and implement HR strategies aligned with business objectives.
• Oversee the entire employee lifecycle, including recruitment, onboarding, training, and retention.
• Manage employee relations, resolve workplace issues, and promote a positive work culture.
• Design and execute performance management and appraisal systems.
• Ensure compliance with employment laws and company policies.
• Plan and manage employee benefits, payroll, and HR budgets.
• Drive talent development, succession planning, and leadership programs.
• Collaborate with department heads to align HR practices with operational needs.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred).
• Minimum 10 years of experience in HR management or similar roles.
• Strong leadership, communication, and organizational skills.
• Knowledge of HR software, labour laws, and best practices.
• Proven ability to handle complex employee relations and drive HR projects.
• Conversant in written and spoken English, Chinese, and Mandarin.

How to Apply:

Send your resume and cover letter to chai@jalex.com.my with the subject “Human Resource Manager Application ”

Only shortlisted candidates will be contacted for an interview.

Be a part of JALEX GROUP OF COMPANIES and lead our people to success!

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Medical insurance
• Open culture
• Personal development opportunities
• Allowances for continuing education

Responsibilities:

• Responsible for the delivery of media sales results.
• Work with agencies & clients to provide outdoor media solutions, develop new business.
• Serve as primary day-to-day liaison with agencies & clients and maintain positive ongoing relationships.
• Manage multiple campaigns simultaneously while interfacing with different internal and external contact

Requirements:

• Bachelor's degree or equivalent experience.
• Proven success in media sales & client management.
• Familiarity with sales performance metrics.
• Strong negotiation, presentation and communication skills.

Perks & Benefits

• Parking subsidy
• Central location
• Medical,Dental & Optical
• Personal leave
• Commission

Responsibilities:

Client Relationship Management

• • Establish relationships with clients’ Information Technology (IT) and business unit executives, acting as a trusted advisor to understand their issues, needs, and requirements.
  • Manage client satisfaction regarding IT service delivery, ensuring profit objectives are met.

Sales and Business Development

• • Lead business development initiatives to identify and secure new customers through proactive strategies.
  • Manage account portfolios, tracking and reporting on metrics, growth opportunities, and potential risks.
  • Drive maintenance sales opportunities, including post-warranty services.
  • Achieve sales targets and maintain strong customer relationships.
  • Engage with principals, partners, and suppliers in sales activities related to IT services.

Collaboration and Team Coordination: Work closely with internal teams such as Pre-Sales and Post-Sales to ensure timely and accurate delivery of solutions.

Market and Strategic Management

• • Monitor market conditions and recommend pricing and strategic market approaches.
  • Investigate customer complaints regarding quality, delivery, or service, recommending corrective measures.

Proposal and Contract Management: Prepare, present, negotiate, and finalize contracts, quotations, and proposals.

Issue Escalation and Problem Resolution: Act as the primary point of contact for escalated issues, ensuring timely resolution.

Post-Warranty and Maintenance Sales: Follow up on post-warranty opportunities to drive maintenance sales.

Requirements:

• Qualifications:
  • Diploma or Bachelor’s Degree in Computer Science, Information Technology, or equivalent.
  • Professional certifications (e.g., Microsoft or CompTIA) are preferred.
• Experience:
  • Minimum 3 years of experience in IT roles, with hands-on exposure to HP products, including TechPulse and Teradici.
  • Demonstrated expertise in SOE design and network image deployment.
• Skills:
  • Proficiency in English (written and spoken); additional language skills are advantageous.
  • Strong documentation and proposal writing skills.
  • Excellent interpersonal and communication skills with stakeholders at all levels.

Ability to work independently under tight schedules and meet stringent deadlines

Perks & Benefits

• Employee equity
• Commission and bonus
• Nearby public transport
• Central location
• Medical insurance
• Personal leave
• Open culture
• Paid training and development

Responsibilities:

• Responsible for the delivery of media sales results.
• Work with agencies & clients to provide outdoor media solutions, develop new business.
• Serve as primary day-to-day liaison with agencies & clients and maintain positive ongoing relationships.
• Manage multiple campaigns simultaneously while interfacing with different internal and external contact

Requirements:

• Bachelor's degree or equivalent experience.
• Proven success in media sales & client management.
• Familiarity with sales performance metrics.
• Strong negotiation, presentation and communication skills.

Perks & Benefits

• Parking subsidy
• Central location
• Medical,Dental & Optical
• Personal leave
• Commission

Job Description

• To work skilfully and competently.

• To ensure compliance with accounting standards, regulations, and company policies.

• To prepare and review financial statements, reports, and budgets for accuracy and completeness.

• To evaluate and improve financial systems, processes, and procedures to enhance efficiency and

accuracy.

• To analyse variances and trends to provide insights into financial performance.

• To coordinate with external tax advisors and auditors to address tax-related issues.

• To provide financial analysis, insights and recommendations to support strategic decisions-making.

• To conduct financial modeling and scenario analysis to assess the impact of business decision.

• To conduct regular audits and assessments to identify and mitigate financial risks.

Job Requirement

• Candidate must possess at least ACCA/ Bachelor Degree in Finance/ Accountancy / or equivalent.

• Excellent organizational skills and attention to detail.

• Excellent interpersonal and verbal communication skills.

• Good personality, self-discipline and a strong sense of responsibility.

• Well known of Microsoft Office (Word, Excel, Power Point etc.) and AutoCount System.

• At least 5 years managerial experiences.

Perks & Benefits

• Medical
• Miscellaneous allowance
• Education support
• Working hours: Regular hours, Mondays - Fridays

Job Title:

a) Senior Product Specialist - Medical Laboratory Technology

b) Junior Sales Executive - Medical Laboratory Technology

c) Senior Product Specialist - Orthopedic

d) Junior Sales Executive - Orthopedic

a) Medical Laboratory Technology Sales Representative

Key Responsibilities:

• Execute sales strategies and action plans to achieve sales targets.
• Build, develop, and maintain professional relationships with customers.
• Partner with customers to understand their business needs and objectives.
• Effectively communicate the value proposition through proposals and presentations.
• Organize and conduct Continuous Medical Education (CME) events, programs, and workshops.
• Develop and maintain relationships with new and existing clients.
• Undertake assigned ad-hoc functions and related duties as specified by the company.
• Prepare sales reports, forecasts, and market analysis for management.

Ideal Candidates:

• Lap Technician, Pharmacist, Nurses, Medical Officers, or anyone interested in sales & marketing in healthcare product.

b) Orthopedic Sales Representative

Key Responsibilities:

• Develop and maintain strong relationships with healthcare professionals, including orthopedic surgeons, hospital staff, and purchasing departments.
• Effectively promote and sell a portfolio of orthopedic medical devices to meet and exceed sales targets.
• Provide product education and training to healthcare providers and hospital staff.
• Identify and pursue new business opportunities within the orthopedic market.
• Conduct product demonstrations, presentations, and support clinical use in healthcare settings.
• Stay updated on industry trends, competitor activities, and market developments.
• Prepare sales reports, forecasts, and market analysis for management.

Requirements :

• Proven sales experience. Fresh graduates or individuals with a nursing background interested in medical sales (Pharmaceutical/Medical Devices) are encouraged to apply.
• Preferably with experience in medical laboratory technology for the Medical Laboratory Technology Sales Representative role.
• Operating Theatre (OT) experience is required for the Orthopedic Sales Representative position.
• A good understanding of the healthcare market and related procedures.
• Effective verbal and written communication skills.
• Ability to conduct face-to-face presentations with customers.
• Ability to establish and maintain effective working relationships with coworkers, managers, and clients.
• Must possess own transport and be willing to travel to outstation locations periodically.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Medical insurance (upon confirmation)
• Personal leave
• Paid training and development

加入 JALEX GROUP OF COMPANIES，這是一個專門從事室內裝修和建築的領先組織。我們正在尋找一位經驗豐富的人力資源經理來領導和加強我們的人力資源策略和營運。

主要職責：

制定並實施與業務目標一致的人力資源策略。

監督整個員工生命週期，包括招募、入職、培訓和留任。

管理員工關係、解決工作場所問題並促進正向的工作文化。

設計並執行績效管理和評估系統。

確保遵守僱傭法和公司政策。

規劃和管理員工福利、薪資和人力資源預算。

推動人才發展、繼任計畫和領導力計畫。

與部門主管合作，使人力資源實務與營運需求保持一致。

資格：

人力資源、工商管理或相關領域學士學位（碩士優先）。

至少 10 年人力資源管理或類似職位經驗。

較強的領導、溝通及組織能力。

了解人力資源軟體、勞動法和最佳實務。

具有處理複雜員工關係和推動人力資源專案的能力。

如何申請：

將您的履歷和求職信發送至 chai@jalex.com.my，主題為“人力資源經理申請”

只有入圍的候選人才會被聯絡進行面試。

成為 JALEX 集團公司的一員，帶領我們的員工走向成功！

津貼和福利

• 員工股權
• 津貼（旅費、交通費等）
• 定期團隊活動
• 醫療保險
• 開放文化
• 個人發展機會
• 繼續教育津貼

Job Description

• To work skilfully and competently.

• To ensure compliance with accounting standards, regulations, and company policies.

• To prepare and review financial statements, reports, and budgets for accuracy and completeness.

• To evaluate and improve financial systems, processes, and procedures to enhance efficiency and

accuracy.

• To analyse variances and trends to provide insights into financial performance.

• To coordinate with external tax advisors and auditors to address tax-related issues.

• To provide financial analysis, insights and recommendations to support strategic decisions-making.

• To conduct financial modeling and scenario analysis to assess the impact of business decision.

• To conduct regular audits and assessments to identify and mitigate financial risks.

Job Requirement

• Candidate must possess at least ACCA/ Bachelor Degree in Finance/ Accountancy / or equivalent.

• Excellent organizational skills and attention to detail.

• Excellent interpersonal and verbal communication skills.

• Good personality, self-discipline and a strong sense of responsibility.

• Well known of Microsoft Office (Word, Excel, Power Point etc.) and AutoCount System.

• At least 5 years managerial experiences.

Perks & Benefits

• Medical
• Miscellaneous allowance
• Education support
• Working hours: Regular hours, Mondays - Fridays

工作職責：

• 向管理人員提供財務報告和解釋財務訊息，同時建議進一步的行動方案。
• 保持組織的財務健康。
• 管理和領導收款部門，確保健康的現金流狀況。
• 制定公司財務的趨勢和預測。
• 對降低成本的機會進行審查和評估。
• 監督財務部門的運作，設定目標，並設計一個框架來實現這些目標。
• 管理公司預算的編制。
• 與審計師聯絡，確保對公司財務進行適當的監控。

要求：

• 作為高級財務兼行政主管的豐富經驗。
• 至少擁有會計文憑。
• 熟練使用 SQL 會計軟體。
• 較強的人際溝通、溝通、領導和表達能力。
• 能夠管理、指導和領導員工，確保使用適當的財務流程。
• 熟悉所有法定立法和法規。
• 精通英語口語和書面語以及馬來語
• 善於為人。
• 團隊人。

津貼和福利

• 年度績效獎金
• 公司旅行
• 醫療保險
• 個人發展機會

工作職責：

• 超越銷售目標，專注於創造新業務和發展現有客戶
• 透過推銷電話、網路和使用各種社群媒體平台來獲取新客戶
• 本公司設定的期末銷售目標
• 確定計劃並開發新的商機、策略、銷售、行銷概念
• 創造新的銷售線索並將服務擴展到關鍵市場
• 向客戶提供教育和專業諮詢和建議
• 發展與大客戶和客戶的關係以推動業務發展
• 進行業務審查以確保客戶滿意度
• 與售前和技術團隊密切合作，推動大客戶的發展
• 預測和追蹤關鍵客戶指標（例如季度銷售結果和年度預測）
• 準備帳戶狀態報告

職位要求：

• 獵人心態，永遠渴望新的銷售機會
• 具IT領域銷售經驗
• 勘探和推銷電話體驗
• 個性開朗，渴望探索新的商機
• 良好的溝通與傾聽能力，了解客戶的需求
• 2-3 年業務開發或銷售經驗
• 必須具備良好的英語口說和寫作能力
• 思想超前、思想開放、自信、上進

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 免費小吃/歡樂時光
• 定期團隊活動
• 個人發展機會

職責：

• 起草、評估、談判和執行合約。
• 透過充當合約事務的單一聯絡人來發展和維護供應商關係。
• 監督所有與合約相關的信件和文件的記錄保存。
• 在內部和外部提供與合約相關的問題解決方案。
• 酌情監控並完成合約結束、延期或續約。
• 向所有利害關係人傳達合約相關資訊。

要求：

• 擁有豐富擔任合約經理或相關職位的經驗。
• 優秀的組織和領導能力。
• 優秀的溝通和人際交往能力。
• 對不同業務流程和策略制定有透徹的了解。
• 對 MS Office、資料庫和資訊系統有良好的了解。
• 至少擁有供應鏈管理、物流或工商管理或相關領域的學士學位；理學碩士/文學碩士將是一個優勢。

津貼和福利

• 津貼（旅費、交通費等）
• 開放文化
• 有薪培訓和發展
• 索賠和獎金

Job Description:

We are seeking a highly skilled and detail-oriented Senior Accounts Executive to join our team. The ideal candidate will be responsible for managing and overseeing all accounting activities, ensuring accuracy and compliance with financial regulations.

Key Responsibilities:

• Prepare and maintain accurate financial records, including general ledger entries, reconciliations, and financial statements.
• Manage accounts payable and receivable, ensuring timely payments and collections.
• Handle monthly, quarterly, and annual closing processes.
• Ensure compliance with local tax regulations and manage tax filings (e.g., SST, income tax).
• Analyze financial data and provide insights to support strategic decision-making.
• Assist in budgeting, forecasting, and financial planning activities.
• Implement and maintain effective internal controls and processes.

Requirements:

• Education:
  • Bachelor’s Degree in Accounting, Finance, or a related field.
  • Professional qualifications (e.g., ACCA, CIMA, CPA) are an added advantage.
• Experience:
  • At least 2–5 years of relevant experience in accounting or finance.
  • Familiarity with accounting software (e.g., SQL, SAP, or similar).

Benefits:

• Competitive salary and performance incentives.
• Opportunities for professional growth and career development.
• A positive and dynamic working environment.

職責：

• 負責媒體銷售成果的交付。
• 與機構和客戶合作提供戶外媒體解決方案，開發新業務。
• 擔任與代理商和客戶的主要日常聯絡，並維持積極的持續關係。
• 同時管理多個行銷活動，同時與不同的內部和外部聯絡人互動

要求：

• 學士學位或同等經驗。
• 在媒體銷售和客戶管理方面取得了成功。
• 熟悉銷售績效指標。
• 較強的談判、演示和溝通能力。

津貼和福利

• 停車補助
• 中心位置
• 醫療、牙科和光學
• 事假
• 委員會

ABOUT ECRI

ECRI, a non-profit organization, is a global, independent authority on healthcare technology and safety, dedicated to advancing cost-effective, safe, quality healthcare across the continuum of care. We fulfil our mission through independent research on healthcare technologies and patient safety, providing access to our extensive database, customized consultation, and delivery of specialized training programs.

ABOUT THE ROLE

The HR Manager is responsible for overseeing all aspects of human resources management within the organization. This role will play a critical part in developing and implementing effective HR strategies that align with the company's overall business objectives, while ensuring the day-to-day HR operations run smoothly.

RESPONSIBILITIES

• Strategic HR Leadership: Develop and execute HR strategies that aligns with ECRI’s mission and business objectives.
• Talent Management: Lead workforce planning and talent development initiatives, ensuring the attraction, development, and retention of top talent across all levels of the organization.
• Employee Relations: Foster a positive and inclusive workplace environment, handling all employee relations issues and providing guidance to managers and employees on HR-related matters.
• Organizational Development: Implement organizational change initiatives, working closely with leadership to manage transitions, improve business processes, and support company growth.
• Learning and Development: Develop, implement and execute a comprehensive L&D strategy aligned with the organization's business objectives.
• Performance Management: Oversee the performance management cycle, ensuring clear communication of objectives, continuous feedback, and robust development plans for employees.
• Compliance and Policy Management: Ensure compliance with all local labor laws and regulations, reviewing and updating HR policies and procedures as needed.
• Culture and Engagement: Drive engagement programs and initiatives that support a strong, positive workplace environment.
• HR Operations: Lead HR operations, including payroll, compensation, and benefits management, ensuring efficiency and alignment with company policies.

REQUIREMENTS

• Bachelor's degree in Human Resources Management or Business Administration with a specialization in HR)
• Minimum 5 years of managerial experience in a HR function.
• Strong knowledge of labor laws and regulations.
• Strong experience in Employee Relations and best practices.
• Excellent communication and interpersonal skills.
• Ability to build and maintain strong relationships with employees and management.
• Proven ability to manage multiple projects and prioritize tasks effectively.

Perks & Benefits

• Nearby public transport
• Medical insurance

We are seeking a highly motivated and customer-focused individual to join our team as an Alibaba.com Service Specialist (Key Account). In this role, you will have the opportunity to work closely with Alibaba.com, providing them with exceptional support to help client's manage their account effectively. This position offers a fantastic learning opportunity with exposure to Alibaba.com, contributing to personal growth and career advancement.

Responsibilities:

• Commission structure in place for successful account renewals, offering additional income.
• Expand relationship with existing customers by continuously proposing solutions that meet their objectives.
• Opportunity to collaborate directly with Alibaba, gaining valuable insights into their operations and fostering understanding of e-commerce.
• Fantastic learning opportunity with exposure to Alibaba, contributing to personal growth and career advancement.
• Assist clients in managing their accounts.
• Engage with clients via various channels to promptly and satisfactorily resolve their issues.
• Proactively handle clients’ objections, providing appropriate solutions and alternatives.
• Provide operational support to sales teams, ensuring exceptional service delivery.
• Conduct onboarding calls, collect necessary information, and meet deadlines efficiently.
• Stay up-to-date with new features, products, and service on Alibaba platform.
• Advise clients on promotional activities, online events, webinars, and training sessions.
• Provide training and guidance on operating the Alibaba platform effectively.
• Perform data analysis and conduct performance reviews to identify improvement areas.
• Ability to provide training and guidance to clients on platform usage.
• Seize growth opportunities for clients based on performance evaluation.

Requirements :

• Candidates must possess at least a Diploma or Degree in Computer Science / Information Technology, Advertising / Media Studies, Marketing, Business Studies / Administration / Management, or equivalent.
• Fresh graduates are encouraged to apply.
• Fluent in English, Malay, and Mandarin dialects would be an additional advantage.
• Knowledge of online technologies and their use in delivering customer and business benefits.
• Strong team player with excellent interpersonal
• Good organizational skills and time management.
• Take the initiative to learn and complete the tasks assigned.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Free snacks / Happy hours
• Personal leave

我們正在尋找積極進取、以客戶為中心的個人加入我們的團隊，擔任阿里巴巴服務專家（大客戶）。在此職位上，您將有機會與阿里巴巴密切合作，為他們提供卓越的支持，幫助客戶有效管理其帳戶。該職位提供了接觸阿里巴巴的絕佳學習機會，有助於個人成長和職業發展。

職責：

• 為成功續訂帳戶而製定的佣金結構，提供額外收入。
• 透過不斷提出滿足現有客戶目標的解決方案來擴大與現有客戶的關係。
• 有機會直接與阿里巴巴合作，獲得有關其營運的寶貴見解並加深對電子商務的了解。
• 接觸阿里巴巴的絕佳學習機會，有助於個人成長和職業發展。
• 協助客戶管理他們的帳戶。
• 透過多種管道與客戶互動，及時、滿意地解決他們的問題。
• 積極處理客戶的異議，提供適當的解決方案和替代方案。
• 為銷售團隊提供營運支持，確保提供卓越的服務。
• 進行入職電話、收集必要的資訊並有效率地按時完成任務。
• 隨時了解阿里巴巴平台的新功能、產品和服務。
• 就促銷活動、線上活動、網路研討會和培訓課程向客戶提供建議。
• 提供有效運作阿里巴巴平台的培訓和指導。
• 執行數據分析並進行績效審查，以確定改進領域。
• 能夠為客戶提供平台使用方面的培訓和指導。
• 根據績效評估為客戶抓住成長機會。

要求 ：

• 候選人必須至少擁有電腦科學/資訊科技、廣告/媒體研究、行銷、商業研究/行政/管理或同等學歷的文憑或學位。
• 鼓勵應屆畢業生申請。
• 流利的英語、馬來語和普通話方言將是一個額外的優勢。
• 了解線上技術及其在提供客戶和業務利益方面的用途。
• 具有良好的人際交往能力的強大團隊合作者
• 良好的組織能力和時間管理能力。
• 主動學習並完成指派的任務。

津貼和福利

• 附近的公共交通
• 休閒著裝要求
• 免費小吃/歡樂時光
• 事假

NIQ Customer Support team is focusing on building positive customer experiences by offering outstanding customer-centric servicing and support to uncover insights on consumer buying behavior, in a timely and consistent manner. This role drives loyalty and empowerment to enhance our customers' use of our data and tools through specialty expertise, engagement, and solutioning.

Responsibilities

• Support team in managing in-market complex customer queries, build apt hypothesis and bring prompt resolution with data support and effective communication.
• Work closely with in-market Consulting, Analytics & Insights team, Operations and Data Science, Global customer Service Centre to ensure all work is connected to client business issues and is delivered according to established timelines and in a way that contributes to driving client outcomes.
• Create an environment to encourage and drive solution mindset and to leverage best practices.
• Enhance servicing efficiencies through planning and execution of client engagement model to attain acceptable client (NPS) satisfaction scores.
• Measure emerging issues and quality trends, flag out areas of improvement regularly, and share with respective teams for improvement.

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

This role focuses to perform the HR services-related tasks (eg. HR administrative, recruitment, learning/training development, HR service desk etc.) in timely manner. Candidate should be able to think out of the box and challenge the existing process to ensure continuous improvement.

• Establish a strong rapport with hiring managers to understand their strategic staffing needs and fill vacancies in a timely manner.
• Work with hiring managers to develop job descriptions and requirements, post advertisements in a variety of job platforms
• Review online applications, evaluate qualifications of both internal and external candidates, conduct interviews to analyse candidate experience and fit, coordinate pre-employment tests as needed, verifying references.
• Manage candidate interview results and selection decision with hiring manager. Provide candidates feedback on interview results as appropriate.
• Complete reference check and background checks on selected candidates, as requested.
• Liaise between new hires and human resources, ensuring submission of all documentation required.
• Be proactive, think strategically, and network early in search of stellar candidates for all positions.
• Recommend system improvements to current recruitment processes to ensure streamlined, cost effective, high quality services are provided to hiring managers.
• Track applicant flow, maintain pipeline of qualified candidates for future consideration, help collect and analyse recruitment data.
• Build and maintain database of qualified professionals to rapidly respond to talent management needs.
• Represent Bjak with professionalism, enthusiasm and energy to sell the organization to prospective candidates.
• Conduct informational interviews with potential candidates. Solicit and prioritize internal referrals.
• Proactive use of social media, Facebook, Linkedin etc.

• Bachelor's degree or relevant experience HR Certification, ideally Bachelor’s Degree in Human Resources/Business/Social Sciences/Psychology field
• Bi-lingual proficiency in Bahasa Malaysia and English
• Quality driven – in communications and all system transactions
• 5+ years' experience in Human Resources
• Strong recruiting and demonstrated ability to improve talent acquisition strategies
• Demonstrated expertise training managers and employees
• Strong organizational, critical thinking and communications skills
• Attention to detail and good judgement

At Bjak, we offer the opportunity to be part of a fast-growing company at the forefront of innovation in financial services. As the Marketing Manager – Malaysia, you will play a key role in driving the success of our Malaysian operations while working in a dynamic, supportive, and collaborative environment.

Joining Bjak offers:

• The chance to make an immediate impact on Bjak’s success in Malaysia.
• A creative and flexible work environment that encourages innovation.
• Competitive compensation, benefits, and opportunities for professional growth.

• Responsible for an annual revenue target to be executed / developed through new business in the year.  
• Work together with Vertical Leaders / Customer Success Teams and independently identifying and addressing client’s business issue or project brief, with the support from the technical teams proposing the right & relevant solution (i.e. type of consumer study, data collection approach, research design, timeline and investment). This includes developing & presenting the proposed solution to clients.  
• Take lead on proactive client engagement, identifying the right decision makers within the targeted companies and maintain a relationship with prospective clients with the aim to become a trusted advisor, thus gaining more business opportunities.  
• Maintain an accurate and up to date knowledge on research techniques and applications; eager to learn about value added analysis to properly answer client’s key research objectives.   
• Demonstrate willingness and ability to think about the client's business and take concrete steps towards building knowledge about a key industry vertical and also Consumer Insights Solution.  
• Ensure the vertical leaders and customer success teams have a full understanding of the prospective client’s requirements to ensure we deliver quality outputs and achieve high CSAT results  
• Ensure the right costing and margin of all out going proposals 
• Support in Marcoms and create email campaigns via Sales Loft 
• Full compliance with our costing, leads, pipeline and revenue systems in timely manner