Total 277 service engineer job vacancies in Malaysia

Job Brief:

Efficiently and effectively maintain all Konica Minolta products in the field at optimum operational level at all times be it hardware or software.Plans activities and actions wisely and execute them to retain existing contractual MIFs (machines in field) and help Sales to plant in more MIFs through customer satisfaction.

Job Responsibilities:

• Efficiently and effectively maintain all Konica Minolta products in the field at optimum operational level at all times.
• Ensure the proper service, maintenance and repair of all Konica Minolta products in the designated areas and such service to be carried out promptly, efficiently and courteously.
• Be ready to assist other area / branch when needs arise.
• Installation of printer/scan/fax drivers, applications/software settings on machines/PCs, resolving issues crop up on solutions/applications sold by Konica Minolta, are part of the job responsibilities.
• Ensure all service jobs are properly recorded in Service Reports with all relevant information as requested and such reports must be submitted to Superior same day of service or latest next morning.
• Ensure all parts required are properly recorded in Spare Parts Requisition Form and to sign for receipt of all such parts at all times. Unused parts/spoilt parts must be returned to Spare Parts Division same day or latest next morning.
• To call the office upon arriving at customer's site and after completion of service calls and as directed to do so.
• Attend all Konica Minolta products' service training and any refresher course as may be considered necessary from time to time and/or as directed, and keep up-to-date all technical service bulletins, manuals, modification kits etc as given/taught from time to time.
• Ensure all Company information – spare parts price list, service manuals, technical service bulletins etc are kept confidential and not fall into unauthorized hands.
• Not to service, maintain or repair any competitor models unless instructed to do so by Superior, and not to reveal/discuss with any outsiders/customers any problems/information relating to Konica Minolta products except in the strict performance of your job functions.
• As and when directed, you may be assigned higher level of authority to meet operational requirement.
• Perform other related duties as and when directed by Superior.

Job Requirements:

• Candidate should possess a Diploma / Advanced Diploma, Bachelor Degree or equivalent in Engineering (Electrical / Electronic),Engineering (Computer / Telecommunication), Engineering (Mechanical),Engineering (Mechatronic / Electromechanical)
• Preferably at least 2 years of related working experience.
• Preferably Executive specializing in Maintenance / Repair or equivalent.
• Good communication skills in English, Malay, and Chinese language for both spoken and written

Responsibilities:

• Develop and implement maintenance procedures and processes to ensure optimal plant performance.

• Perform regular inspections and maintenance on plant equipment and machinery.

• Troubleshoot and repair equipment malfunctions to minimize downtime.

• Coordinate with cross-functional teams to schedule and prioritize maintenance tasks.

• Maintain accurate and up-to-date records of maintenance activities.
• Carry out preparation for equipment maintenance and to ensure daily maintenance work carry out smoothly.
• Supervise and guide the technician and contractors to carry out the good quality of maintenance services.
• To investigate and report the actual causes of any delay.
• To check the acceptance of project documents, vendor documents, method statement, working drawing and others are compliance with the requirement.
• To check the revised drawing, construction plan and other documents involved submitted by contractors are proper & practical.

• Degree in Mechanical Engineering or any related field.
• Preferably at least 5 years experience in plant maintenance.
• Good writing and oral skills in English and Bahasa Malaysia.
• Knowledge of Machine facilities (Statics / Rotating Equipment) or Instrument.
• Basic computer skills (MS Office, Windows)
• Strong knowledge of mechanical and electrical systems.
• Ability to read and interpret technical manuals and schematics.
• Excellent problem-solving and troubleshooting skills.
• Good communication and teamwork skills.

We are seeking an experienced Project Engineer to be responsible for managing the successful planning, execution, and closure of the project portfolio across the team for Asia Pacific.

General Tasks:

• Responsible for large investment projects such as production plants, infrastructure or buildings.
• Interdisciplinary management with internal and external stake holders.
• Execution of projects reginal wide in collaboration with the local site managers.
• Professional interaction with local authorities.

Job Duties:

• Working on master plan and budget planning process for CAPEX related projects.
• Preparation and execution of feasibility studies for investment projects.
• Presentation of projects to management.
• Schedule, plan, resource and manage the investment projects.
• Tracking project progress and report status.
• Determining and taking corrective actions.
• Develop policies and procedures to support the achievement of the project objectives.
• Determine the organizational structure of the project team. Identify roles and positions.
• Motivating team members.
• Execute basic and detailed engineering work based on our standard rules (i.e. engineering handbook, investment manual and PCP).
• Planning, managing and monitoring of the projects according to the guidelines of the PCP.
• Building up strong project teams and defining clear tasks and responsibilities for all team members.
• Close co-operation with R&D regarding formulation, with production regarding manufacturing process, procurement regarding raw materials and with other stake holders.
• Identify services to be provided by external companies.
• Observance of the internal standards (review, reporting, processes).
• Monitor compliance to applicable codes, practices, QA/QC policies, performance standards and specifications.
• Makes sure various methodological analysis (risk analysis, HAZOP, cost-benefit analysis, FMEAs) are applied.
• Definition and enforcement of technology standards and specifications.

Job Requirement:

• Candidate should possess a Diploma / Advanced Diploma or equivalent in Engineering (Chemical),All Engineering Field
• Preferably specializing in Engineering or equivalent.
• Fresh graduates are encouraged to apply
• Good communication skills in English, Malay language for both spoken and written
• 1 positions available

Short Briefing on JD & Key Responsibilities

• plan and create production processes that minimize wastes generated from industrial production lines and maximize the quality of production.
• solve process engineering issues, lead work on manufacturing to follow safety and health rule.
• monitoring machine performance, identifying issues, and implementing basic adjustments to optimize operational efficiency.

• Perform analysis of gas, crude oil and any PVT related work. Ensure testing is done according to documented procedures and instructions and comply to QA/QC procedures.
• Ensure timeliness and accuracy to meet turnaround time.
• Ensure customer’s enquiry are acted upon within a day.
• Maintain and calibrate equipment as per schedule and update the records in the respective equipment file.
• Ensure raw data sheets are checked and signed off.
• Custodian of assigned lab equipment, apparatus – maintain and calibrate equipment systems to support the testing processes. Ensure the inventory of the standards and consumables of the equipment are updated on a monthly basis.
• Liaise with the vendor of the equipment for calibration.
• HSE - Ensure 5 UAUC’s are reported per month

• Ensure customer complaints are to be investigated with appropriate corrective and preventive actions.
• Ensure good housekeeping and good laboratory practice.
• Ability to work at odd hours when called upon.
• Adhere to SGS Code of Integrity and clients’ confidentiality agreement
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

• Drive the end-to-end process of the project assigned from project confirmation up to project completion.
• Conduct engineering site survey for solar PV system installation.
• Coordinate with designer on the design of the solar PV system including but not limited to electrical, structural and mechanical.
• Plan and manage material purchase and subcontract via ERP system.
• Liaise closely with inter departments involved for the project completion.
• Liaise and manage sub-contractors for their scope of works, schedules and monitoring workmanship qualities or subcontractors during installation.
• Work with internal and/or external parties such as TNB, consulting firms, local authorities licensing matters and documentation.
• Liaise and coordinate with TNB HQ & local authorities on meter installation and grid interconnection of solar PV system.
• Setup remote monitoring system and conduct test & commissioning of the solar PV system.
• Weekly reporting and new project scheduling.
• To assist on the best practices and safe work procedure for every project.
• Organize a post mortem meeting for evaluation of project results, challenges faced and provide recommendations for future improvement.

• Bachelor degree in electrical engineering or equivalent (Preferably electrical engineering or working related to electrical)
• Working experience in construction field, TNB or Project management

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Machine trouble shoot and maintenance. 
• Documents (FMEA/Training material /SOP/WI) generation ,update and maintenance.
• Line abnormal, quality issue, yield loss investigation and in time action taken. 
• Lead KIP projects on machine performance improvement , cost reduction, yield, quality, capacity and productivity improvements.  
• Work with Process ,  R&D on new material and package development for machine related items.
• Machine/tooling buy-off and standardization.
• Follow up customer audit and action implement.
• 8D prepare and presentation for QAF/RMA cases. 
• Support other function teams for key projects.

About Zeal Group

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a tam of 700+ employees across the globe. Headquartered in London, UK, our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus and Global Hub Customer Service in Kuala Lumpur, Malaysia. We are a product and people focused company who are passionate about growth, innovative technology, and collaboration.

Role

Our Customer Service department at Zeal Group are the supportive function that helps our clients with products/ services. Ultimately they are here to fill in the gaps/ frictions within our product. Our product is self-explanatory. We would love for our client journey to become as smooth as possible, but as we are not entirely there yet so we are looking for a Customer Service Associate come onboard and bridge any gaps visible between our customers and products. Our end goal is to have a seamless experience whilst continuously improving as the days go by. We are looking to continuously exceed customer expectations

What you will be doing :

• Reach out to customers via outbound calls, emails, and other channels to establish and maintain communication.
• Proactively engage with users to enhance platform loyalty and resolve any issues they encounter.
• Encourage users to complete account funding and other platform-related actions.
• Collaborate closely with other teams to ensure timely and comprehensive resolution of user inquiries.
• Attend and participate in daily huddle to understand key highlights on area of focus, new updates, what went well and learning points from previous day.
• Responsible to provide good customer experience on every interaction with clients.
• Embrace ZFX core values and embed these values into the day-to-day tasks when serving clients and dealing with internal stakeholders.

Experience & Skills:

• Candidate must possess at least a Diploma/Degree.
• At least 1 to 3 years of relevant experience in customer service / contact centre.
• Strong problem-solving skills with the ability to identify and address challenges independently.
• Excellent Mandarin communication skills to convey information accurately and understand customer needs.
• Customer-centric mindset, with the ability to think from the user’s perspective and provide tailored solutions.
• Adaptability to handle diverse situations and adjust strategies accordingly.
• Effective teamwork skills to work seamlessly with other departments.
• Experience gained in FX/Finance industry will be an added advantage.
• Able to multi-task, fast learner, good follow through, problem solving skill, good comprehension, customer relations and proactive mindset.
• Must be able to work on shifts.

• Medical Benefit
• Optical Benefit
• Life Insurance
• Meal Allowance
• Travel Allowance
• Health & Fitness Subsidy
• Staff Referral Bonus Program
• Long Service Rewards
• Employment Pass and Visa Sponsorship *for Non- Malaysian
• Relocation Benefits *for Non-Malaysian

*NOTE : Successful candidates hired, will need to complete Probationary Period before Relocation exercise can take place.

Interview process :

• Virtual Session with TA team – 30-minutes
• First interview with Hiring Manager – 1-hour
• Final interview with Head of Dept – 45-mins

Job Description

The Warehouse Service Administrator will be based at the branch office and oversee inventory management, order coordination and administrative processes to ensure efficient warehouse operations. This role ensures system accuracy, smooth order processing, and efficient coordination of inventory audits, internal audits, logistics, and warehouse activities.

Responsibilities:

1. Inventory Management & Stock Control

• Manage daily inbound and outbound stock movements with accuracy
• Conduct regular stock counts and reconcile discrepancies.
• Ensure proper stock placement and adherence to warehouse organization standards
• Maintain inventory records and update warehouse systems

2. Order Processing & Logistic

• Manage stock requests and returns (including used parts)
• Oversee order tracking and ensure timely completion
• Address order discrepancies promptly to minimize delays

3. Administrative & Compliance Tasks

• Prepare and submit monthly utility bills, ME claims (tools, mileage, tolls, subsidy) and operational receipts
• Maintain accurate logistics and service operation records
• Ensure compliance with internal policies and external audits

4. Forecasting & Reporting

• Perform inventory forecasting to meet operational demands.
• Generate weekly and monthly inventory performance reports.
• Conduct monthly stock audits to ensure system accuracy.

5. Cross-Team Coordination

• Act as a liaison between warehouse, branch and stakeholders
• Provide administrative support to branch leadership
• Assist in resolving operational issues efficiently and proactively



Job Requirement:

• Education: Diploma/Degree in Logistics, Supply Chain Management, or a related field.
• Experience: At least 1–3 years of experience in warehouse operations or inventory management.
• Familiarity with inventory management systems and Microsoft excel

About Zeal Group

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a tam of 700+ employees across the globe. Headquartered in London, UK, our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus and Global Hub Customer Service in Kuala Lumpur, Malaysia. We are a product and people focused company who are passionate about growth, innovative technology, and collaboration.

Role

Our Customer Service department at Zeal Group are the supportive function that helps our clients with products/ services. Ultimately they are here to fill in the gaps/ frictions within our product. Our product is self-explanatory. We would love for our client journey to become as smooth as possible, but as we are not entirely there yet so we are looking for a Customer Service Team Leader to come onboard and bridge any gaps visible between our customers and products. Our end goal is to have a seamless experience whilst continuously improving as the days go by. We are looking to continuously exceed customer expectations.

What you will be doing :

• Lead and supervise a team of customer service representatives.
• Provide guidance, coaching, and support to ensure the team meets performance goals.
• Ensure the team adhere to the manuals, policies, and guidelines.
• Provide ongoing coaching and training to enhance the skills of team members.
• Facilitate training sessions for new hires and organize skill development programs.
• Handle escalated customer issues and complex problem-solving.
• Assist team members in resolving challenging customer situations.
• Stay informed about industry regulations affecting customer interactions.
• Serve as a communication link between the Assistant Manager and the customer service team.
• Communicate policies, updates, and changes from upper management to the team.
• Act as a point of contact for escalated customer issues that require higher-level intervention.
• Coordinate with other departments to ensure timely resolution of complex problems.
• Gather and analyze customer feedback received by the team.
• Implement strategies to address customer concerns and improve the overall customer.
• Instill ZFX Core Values into day-to-day operation.
• Timely feedback to team members and periodic updates to the Assistant Manager
• Ad hoc task delegated by the Manager or Assistant Manager.

What you will need :

• Candidate must possess at least Diploma/Degree.
• Minimum of 3 years of experience in Customers Service/ Operations with at least 1 year of experience in supervisory role
• Experience gained in FX/ Finance industry will be an advantage.
• Proficient in Microsoft Office (Words, Excel, PowerPoint).
• Able to multi-task, determine priorities, and meet deadlines in a fast-paced business environment.
• Fluency in English and Vietnamese language (verbal and written) is a must.
• Must be able to work on shifts.

Rewards in return for your commitment :

• Medical Benefit
• Optical Benefit
• Life Insurance
• Meal Allowance
• Travel Allowance
• Health & Fitness Subsidy
• Staff Referral Bonus Program
• Long Service Rewards
• Work Anniversary Rewards
• *Employment Pass and Visa Sponsorship (for Native language speakers)
• *Relocation Benefits (for Native language speakers)

*NOTE : Successful candidates hired, will need to complete Mandatory Training & Probationary Period before Relocation exercise can take place. This process may take anything from 1 month to 6 months.

Interview process :

• Pre-Call session with the TA team – 30 minutes
• 1st Interview session with Hiring Manager – 1 hour
• Final Interview session with Head of CS - 45mins

About Zeal Group

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a tam of 700+ employees across the globe. Headquartered in London, UK, our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus and Global Hub Customer Service in Kuala Lumpur, Malaysia. We are a product and people focused company who are passionate about growth, innovative technology, and collaboration.

Role

Our Customer Service department at Zeal Group are the supportive function that helps our clients with products/ services. Ultimately they are here to fill in the gaps/ frictions within our product. Our product is self-explanatory. We would love for our client journey to become as smooth as possible, but as we are not entirely there yet so we are looking for a Customer Service Team Leader to come onboard and bridge any gaps visible between our customers and products. Our end goal is to have a seamless experience whilst continuously improving as the days go by. We are looking to continuously exceed customer expectations.

What you will be doing :

• Lead and supervise a team of customer service representatives.
• Provide guidance, coaching, and support to ensure the team meets performance goals.
• Ensure the team adhere to the manuals, policies, and guidelines.
• Provide ongoing coaching and training to enhance the skills of team members.
• Facilitate training sessions for new hires and organize skill development programs.
• Handle escalated customer issues and complex problem-solving.
• Assist team members in resolving challenging customer situations.
• Stay informed about industry regulations affecting customer interactions.
• Serve as a communication link between the Assistant Manager and the customer service team.
• Communicate policies, updates, and changes from upper management to the team.
• Act as a point of contact for escalated customer issues that require higher-level intervention.
• Coordinate with other departments to ensure timely resolution of complex problems.
• Gather and analyze customer feedback received by the team.
• Implement strategies to address customer concerns and improve the overall customer.
• Instill ZFX Core Values into day-to-day operation.
• Timely feedback to team members and periodic updates to the Assistant Manager
• Ad hoc task delegated by the Manager or Assistant Manager.

What you will need :

• Candidate must possess at least Diploma/Degree.
• Minimum of 3 years of experience in Customers Service/ Operations with at least 1 year of experience in supervisory role
• Experience gained in FX/ Finance industry will be an advantage.
• Proficient in Microsoft Office (Words, Excel, PowerPoint).
• Able to multi-task, determine priorities, and meet deadlines in a fast-paced business environment.
• Fluency in English and Indonesian language (verbal and written) is a must.
• Must be able to work on shifts.

Rewards in return for your commitment :

• Medical Benefit
• Optical Benefit
• Life Insurance
• Meal Allowance
• Travel Allowance
• Health & Fitness Subsidy
• Staff Referral Bonus Program
• Long Service Rewards
• Work Anniversary Rewards
• *Employment Pass and Visa Sponsorship (for Native language speakers)
• *Relocation Benefits (for Native language speakers)

*NOTE : Successful candidates hired, will need to complete Mandatory Training & Probationary Period before Relocation exercise can take place. This process may take anything from 1 month to 6 months.

Interview process :

• Pre-Call session with the TA team – 30 minutes
• 1st Interview session with Hiring Manager – 1 hour
• Final Interview session with Head of CS - 45mins

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Productivity improvement project: Lead in cost saving projects such as Productivity improvement, cycle time improvement, MMR improvement, etc. to meet company goals.
• Capacity planning and analysis to meet the volume demand and maximize the plant utilization.
• Maintain IE database and lead on the IE related system project.
• Time study and time standards: Perform time study data collection and analysis, continuous improvement based on Lean concept.
• Define production layout to ensure high efficiency and ergonomic for Lean operation.
• Coordinate in tool relocation & re-layout activities.
• Resources planning for DL & IDL based on production volume targets.
• Carried out material flow & process flow analysis. Study and explore opportunity to improve current process flow, material flow, line balancing, etc.….
• Validate automation performance and capability.
• Support IE in validating offline process activity such as conversion time, kitting time, tooling preparation time, etc. and opportunity to improve the offline activities cycle time.
• Collaborate with Production, QA, Process, and Automation team to achieve Operations KPI’s
• Perform other duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· To plan, coordinate and follow-up sputter systems start-up / conversion activities and process

documentation.

· To audit sputter parameters and practice periodically, include online SPC and procedure

conformance.

· To lead sputter process related issues trouble shooting (common causes), work closely with shift

process team in sputter process sustaining, trouble shooting & improvement in order to achieve

sputter utilization (down time), yield & quality goal.

· To lead Sputter Process Improvement Projects (SU/STT/Cost/Quality/PPH & others), which

include new products/machines/process qualification.

· To lead, supervise and coach/train process tech, include engineering specialist and characterize

technicians.

· Responsible for sputter process related issues trouble shooting (common causes), work closely

with Shift process team in sputter process sustaining, trouble shooting & improvement in order to

achieve sputter utilization (down time) & quality goal.

· Responsible to lead, supervise and coach/train process tech, include engineering specialist and

characterize technicians. Responsible to train and share PMR/DS sputter process and yield

improvement knowledge with the team.

· Responsible for sputter parameters monitoring, include online SPC monitoring and procedure

conformance.

· Responsible for sputter machine start-up include process characterize (new products & process

changes).

· Responsible for new products/machines/process qualification.

· Responsible for sputter process improvement projects (SU/STT/Cost/Quality/PPH & others).

Others include FMEA.

· Understand and accept responsibility for performing jobs safely

· Follow safety and health rules

· Responsible to assist in sputter yield related issues trouble shooting (common causes). Work

closely with Anelva yield team in sputter yield sustaining, trouble shooting & improvement in order

to achieve sputter yield goal. This includes 0725 Operation Yield Improvement.

· Other supervisor assigned task

Improve Media magnetic baseline: ACC% and to enable process stability and repeatability via recipe tuning and optimization.

• Responsible for new product qualifications.  

We are seeking a highly skilled and innovative staff engineer (Memory Test Process Engineer)  to lead our technical team in bringing new products to market within a dynamic environment. In this role, you will lead and contribute to the development and implementation of advanced test engineering strategies for our cutting-edge storage products. Below are the key responsibilities:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Test Process Development:
  • Design and implement robust test processes for memory products and system-level testing.
  • Develop and validate test methodologies to meet product performance and quality requirements.
  • Collaborate with product engineering and design teams to define test specifications and strategies.
• Responsible to manage and deliver engineering support to production for a specific or group of products after technology transfer from NPI to HVM.
• Continuously looking for ways to error proof the process in backend test.
• Work on system optimization that governs the entire test processes.
• Oversee yield performance for the Memory test processes.
• Optimization and Troubleshooting:
  • Analyse test results, production issues and troubleshoot to identify root causes thus providing solution on corrective and preventive action.
  • Optimize test flows to improve efficiency, reduce cycle time, and lower costs.
  • Proficiency in 8D problem solving model/approach is required.
• Process and Equipment Management:
  • Partner with equipment team & vendors to resolve technical issues and stay updated on the latest test technologies.
  • Exposure to Advantest test platform would be an added advantage.
  • Should pose basic coding skill to understand basic programs for troubleshooting/ Debugging.
• Data Analysis and Reporting:
  • Utilize data analytics to monitor test process performance and identify areas for improvement.
  • Monitor and drive yield related issues in Memory test and system test.
  • Generate detailed reports and presentations for management and cross-functional teams.
  • Knowledge in SQL, JMP, Power BI, Spotfire and any other data analytics tools will be an added advantage.
• Collaboration and Support:
  • Work closely with manufacturing, QA, Planning teams to implement test solutions in production environments.
  • Provide technical support and training to operators and other stakeholders.
  • Good exposure on manufacturing related documentation is required. (FMEA, Process Flow, Work Instruction, Control plan, SOP, QMS Documents, Product drawings & Etc)

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• In this position, the individual will be responsible for fully supporting the Department Manager on the development of the Company goals, strategy, and tactics.
• The most important being the ability to work with the team to assure the good execution.
• The individual will work with the team to fully support the company and department goals on yield, quality, and cost, utilization, productivity, and cycle time.
• Knowledgeable in the COP equipment : AOI machine, Auto packing, Ink printing, Baking Oven and PnP machine.
• Documentation: SOP, WI, FMEA, OCAP and Control Plan for related process.
• Ensure effective hand shaking process of new device/product introduction to the line and new process technology capabilities developments.
• Responsible for new material/component first articles inspection and final buyoff.
• Continuous improvement on direct/indirect material cost down & yield enhancement program.
• Ensure robustness of process control to meet yield & thru-put expectation.
• Report any non-conformance/customer complains issue and develop/follow up the improvement actions

1. Project Planning and Execution:

• Assist the Project Manager in developing the overall project execution plan, schedules, and milestones.
• Define project scope, objectives, and deliverables in collaboration with stakeholders.
• Ensure engineering, procurement, construction, and commissioning activities are aligned with project objectives and timelines.

2. Engineering Coordination:

• Oversee and coordinate multi-disciplinary engineering activities to ensure deliverables are on time and meet project requirements.
• Review and approve engineering documents, designs, and drawings for compliance with project specifications, codes, and standards.
• Resolve technical issues, provide guidance, and interface with design teams and consultants.

3. Procurement and Vendor Management:

• Collaborate with procurement teams to specify material and equipment requirements.
• Review vendor/subcontractor proposals and technical documentation for compliance with project needs.
• Ensure timely delivery of equipment and materials as per project timelines.

4. Construction Oversight:

• Monitor and coordinate construction activities to ensure they adhere to SHE plan, project plans, drawings, and specifications.
• Address site technical queries, resolve issues, and provide necessary approvals to maintain progress.
• Conduct site visits and inspections to ensure work quality, compliance, and safety.

5. Budget and Cost Control:

• Assist in preparing and monitoring the project budget and controlling costs.
• Identify potential cost overruns, changes, or additional works, and ensure timely approval through change management processes.
• Provide regular updates and reports on cost performance to stakeholders.

6. Stakeholder Communication:

• Act as the primary liaison between the client, TNB, project teams, vendors, and subcontractors.
• Attend project meetings, present updates, and resolve conflicts among stakeholders.
• Ensure timely communication and reporting to all relevant parties on project status and key issues.

7. Risk Management:

• Identify and assess project risks during all phases and develop mitigation plans.
• Monitor risks throughout the project and ensure prompt action to minimize impacts.

8. Quality Assurance and Safety:

• Ensure all engineering and construction activities comply with QA/QC procedures and safety standards.
• Address non-conformities and ensure corrective actions are implemented effectively.
• Promote a culture of safety and quality across the project team and contractors.

9. Commissioning and Handover:

• Prepare, review all the testing procedure and program as per specifications.
• Oversee the commissioning phase, ensuring all systems are tested and operational as per specifications.
• Prepare and review final documentation for project handover, including as-built drawings, O&M manuals, and certificates.
• Support client training and operational readiness as required.

• Bachelor degree in electrical engineering or equivalent (Preferably electrical engineering or working related to electrical)
• Minimum 3 years of working experience in project management or construction field
• Able to be relocated to outstation during project execution
• Strong capability in planning and coordination with good resource management skills
• Team player and guidance to junior engineer
• Proactive communication and interpersonal skills
• Timely proactive reporting to superior
• Competent in AutoCAD & Microsoft office (project, excel, power point etc.)
• Proficient in English & Malay. Having mandarin proficiency will be a plus point.

Technical sales role & a part of sales team, helping organizations obtain better brand recognition and financial growth. Coordinate with company executives and local sales & marketing professionals to explore and develop high-value proposition business solution in Malaysia. Could support SEA region if required.

Duties and Responsibilities:

• Responsible for driving strategic sales initiative in Malaysia.
• Represents organization in providing solutions to difficult technical issues associated with specific projects.
• Interacts with senior external personnel on significant technical matters often requiring coordination between organizations. Strong ownership and positive attitude on business development.
• Promote and sell John Crane products in accordance with the company policy, pricing guidelines and regulations.
• Pursue new market expansion opportunities in high-value proposition solution businesses, such as CCUS projects, reliability & asset management contract, turbo machinery upgrade / retrofit services and monitoring sense solution.
• Work with account sales to explore the leads and develop the opportunities.
• Dedicate to support account to connect related resource for making and presenting proposal
• Closely follow related opportunities and move the project forward.
• With good technical background and strategic thinking when promote the solution and initiative.
• Develop a growth strategy focused both on financial gain and customer satisfaction. Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives Prepare material of contract ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with the clients. Ability to build rapport with clients and strong connection. Account management for key customers.
• Travelling to meet the clients with sales team, coverage whole Malaysia. As well as overseas by requested.
• Ad hoc, flexible to face any contingency plan, take assigned activities organized.
• Work with the local sales staff on driving growth promoting strategic products and services Acting as technical sales to work with account sales to explore the leads and develop the opportunities.
• Support country /Sales team to achieve country /individual budgets.
• Develop go to market strategies in line with John Crane Y tree initiatives
• Utilize technical background to thoroughly understand John Crane's products portfolio and solutions. This includes their features, benefits, applications, and how they address specific challenges in various industries.
• Conduct in-depth market research to identify potential customers and industries where John Crane's solutions can provide significant value. Analyze competitors' offerings and market trends to position John Crane effectively.
• Leverage your technical knowledge to engage with customers on a deeper level. Understand their pain points and requirements and demonstrate how John Crane's solutions can address their specific needs. Offer technical insights and recommendations
• Aim to support new products selling, turbo opportunities development, like DGS & turbo system in upgrading and retrofitting.
• Dedicate to support account to connect related resource for making and presenting proposal
• Closely follow related opportunities and move the project forward. Support account sales to deliver the business result in high-value proposition products, contract and solution selling.

• rBU Product Purchasing buyer for a Product Group along the complete Product Life Cycle (included product relocation).
• rBU Purchasing Strategy, Quality and Target Cost responsibility and accountability for the related Product Group(s).
• rBU contact interface to Material Field purchasing (Commercial, Quality) / Assure aligned product messages for the related Product Group from rBU to the Material Field Purchasing.
• Escalation in the rBU for Purchasing related issues (commercial, quality, logistics).
• Prepare aligned rBU Product Group Purchasing Strategy for PT-MT/PPU.
• Definition & Maintenance of a Product Group Purchasing Strategy considering TTM and Value Stream targets.
• Product Group interface from Purchasing to rBU.
• Leading and responsible for the RPP activities in the respective Product Group (creation, implementation, cooperation cross-functionally).
• Early Supplier involvement in TTM to support Product Innovation and Target Cost Achievement    (PILUM, GENESIS).
• Support Annual Price Negotiation by providing new potential business opportunities of Product Group in pipe-line.
• Challenge and support Material Field buyers to achieve Best Material Field Costs.
• Support Material Field Buyers for contracting (e.g. SE-contracts, NDA, Concept Competition etc.).
• Create transparency of costs of Product Group by benchmarking (support the Global Product Champion).
• Responsible for achievement of Best Costs in Product Group (Benchmarking, TCO, RPP) before/after SOP.
• Responsible for Product Group related quality activities (e.g. ISIR, 8D, VQS, etc.).
• First escalation level for Quality and Logistics related supplier issues from Plant.
• Takes care of purchasing related topics/tasks in the Value Stream.

• Design, develop, and maintain electrical and instrument systems in the plant.
• Perform regular inspections and maintenance on electrical and instrument equipment.
• Troubleshoot and repair electrical and instrument system malfunctions.
• Coordinate with cross-functional teams to schedule maintenance activities and minimize downtime.
• Ensure compliance with safety and regulatory standards.
• Support in the installation and commissioning of new electrical and instrument systems.

• Bachelor's degree in Electrical & Instrument Engineering or related field.
• At least 5 years experience in electrical and instrument engineering in an industrial plant.
• Strong knowledge of electrical and instrument systems and equipment.
• Experience in troubleshooting and maintenance of electrical and instrument systems.
• Good communication and interpersonal skills.
• Ability to work effectively in a team environment.

• Responsible for overall manufacturing process compliance from the safety, quality, cost and   delivery aspect of direct labour, machine processes and of both direct and indirect material.
• Responsible to meet the manufacturing line direct productivity (DP) as the key performance indicator (KPI).
• Responsible to meet the manufacturing line internal defect cost (IDC), First Pass Yield (FPY) and line failure rates (FOR) as the key performance indicator (KPI).
• To lead, plan (or improve the current) and buy off production line layout, workplace/workstation layout, material flow planning, space, direct labor headcount and shift requirements.
• To perform big data analysis, review, improve process parameter and trouble shoot all OEE losses of the production lines, including debugging and providing disposition to all fall out rates from production processes or machine testing. 
• To lead & perform continuous improvement to the process planning and industrial engineering for existing running products (Line balancing, VT study, improvement & updating).
• To review process control parameters, checklist and perform regular process and machine capability study (CpK, CmK, GR&R) on related processes in the series production. 
• To establish standardize work through time studies, MTM/UAS on process and implement Ergonomics at workstation after SOP.
• To optimize line Balancing with the evaluated time studies.
• To review, maintain and revise manufacturing engineering documents: Work Instruction, Visual aids, Line balancing, FMEA for product and process concern after SOP.
• To lead, plan and introduce cost reduction activities through process, VT, and headcount improvement.
• To coordinate, root cause and report out all second source, RPP, component qualification builds and 1st lot monitoring build (optical carrier new mold, lens new coating & etc).
• To train and guide Trainers, Supervisors and Direct Operators on manufacturing processes.
• To support Production in achieving the effectiveness/productivity, output, FOR and quality target.
• To troubleshoot process and quality related problems in production.
• To participate in all relevant audits, coordinate in providing and implementing corrective actions.
• To participate actively in BPS activity (LLD, QVSM, VSM / VSD), identify and lead the A3 improvement projects.
• Prepare ISIR Evaluation/QZ samples tools.
• Participate and support in daily Point CIP.
• Coordinate rework activity for related product quality.
• To participate in all critical milestone process – involve B, C & D Sample Build of New Project.
• To Lead or Participate in PSS/8D for related product quality.
• Other tasks assigned by the superior as and when necessary.

• Machine troubleshoot and maintenance. 
• Documents (FMEA/Training material /SOP/WI) generation, update and maintenance.
• Line abnormal, quality issue, yield loss investigation and in time action taken. 
• Lead KIP projects on machine performance improvement , cost reduction, yield, quality, capacity and productivity improvements.  
• Work with Process ,  R&D on machine related items.
• Machine/tooling buy-off and standardization.
• Follow up customer audit and action implementation
• 8D prepare and presentation for QAF/RMA cases. 
• Support other function teams for key projects. 

About Invenco by GVR
Invenco by GVR is a dynamic and innovative force in the world of technology-driven retail solutions. Born from the integration of various groups within the Gilbarco Veeder-Root network and the strategic acquisition of technology companies worldwide, our foundation is built on tech expertise. With a diverse set of industry leaders including Orpak, Invenco, Insite360 & GVR, we have formed a network of excellence. We are a global team located in over 20 countries and are proud of our diversity. 

Our culture
But it's not just about technology; it's about people. At Invenco by GVR, we are crafting a global tech culture defined by transparency and open communication. We embrace agility, collaboration, and inclusivity within our teams. We look forward, welcoming change as we steer towards the future. At Invenco by GVR, we don't just adapt to change; we drive it, ensuring that our global team remains at the forefront of innovation.

Our people are working on new products and tech stacks that make people’s lives easier. We have a learning environment where we challenge the status quo and encourage a growth-mindset. There is a wide range of opportunities to develop your career across the globe.  We understand that life is a balance, and we offer flexibility, a welcoming culture, plus the opportunity to give back to your community. 

About the role
Invenco by GVR has a big opportunity in the APAC region, and we’ve achieved some great milestones in recent years. This is an opportunity to join a high-performing team as a Technical Solution Engineer. Based in Malaysia, you will be responsible for solution design, providing pre-sales and sales engineering support, managing customer relationships and solutions as well as supporting tender management.

In this position you will be involved in the following areas:

Solution Design
·       Understand, evaluate and document business needs and technical requirements of customers

·       Research and Design solutions for customers with global and internal teams using Invenco by GVR and/or Vendor products and solutions

·       Be a crucial link between customers and the company’s business development and technical delivery teams

Pre-Sales and Sales Engineering
·       Provide assistance in Production of Proposals and Statements of Work.

·       Work with Business Development team to provide product, business and technical knowledge in support of pre-sales activities.

·       Demonstrate the functionality of the products and solutions to assist the sales teams to make sales which will involve customer presentations

 Project Support and Technical Resolution
·       Support during the Project Life Cycle including deployment of new releases to client’s test lab, project related issues troubleshooting/log capturing & escalation to respective team.

·       Support pilot implementation onsite/offsite including training to service partner PM with manuals & guides

·       Be a main point of contract for customer, service partner & escalation to internal team for any pilot production issues

·       Support mass deployment for Invenco by GVR customers

 About your Experience
You’ll have worked in a similar role with experience designing technical solutions. Most importantly, you will love working with customers and be able to collaborate across a range of different teams to get projects delivered.

·       3+ years experience in designing technical solutions

·       Relevant tertiary qualification in IT or Engineering 

·       Proven experience working in an Agile project team environment

·       Has worked in a sales engineer or similar position.

·       Excellent communication skills both written and verbal in English

·       No restrictions to travel 

·       Experience supporting payment systems (ie. Cards / POS payment industry)

Invenco by GVR benefits
Our people are the core of Invenco by GVR and we have a range of benefits which support you as an employee.

 In Malaysia our key benefits include:

·       Competitive and performance based pay

·       Global career opportunities and development

·       Enhanced leave policy paid parental leave & get your birthday off!

·       Medical insurance for employee and immediate family members and access to EAP services

·       Flexibility to balance your work-life in a way that's right for you

·       Variety of Employee Resource Groups and volunteer days

Interested?
We would love to hear from you – please click the link to the application page and apply today.

• Job Purpose

Biosearch Technologies™ provides products and services for genomic analysis that support mission critical applications for global customers in agrigenomics and human healthcare. The portfolio offers integrated tools and technologies to accelerate sample preparation, amplification, cloning and expression, next generation sequencing (NGS), custom oligonucleotide synthesis, nucleic acid chemistry reagents, and oligo therapeutics. Biosearch Technologies is currently recruiting for a field service engineer II to join us in providing front-line technical support to our repertoire of genomics platform and consumables as described above.

With a focus on always putting customers first, our Field Service Engineer is expected to work closely with our regional customer base to ensure maximum equipment uptime, software optimal utilization, training and troubleshooting functions. 

Field Service Engineer is expected to be a role model and poise to mentor and develop junior service engineers on the day-to-day activities, coaching sessions and able to report and assign task to juniors and self and provide reports back to global service leads.

Key Responsibilities

• Build strong service support rapport with regional key account customers in APAC.
• Site Preparation; instrument Installations; training; troubleshooting, preventative maintenance as core task
• Facilitating service contract proposals and tracking as and when required.
• Function as an integral part of a wider global support team to offer “In Time zone 24/7” emergency service support call and troubleshooting assistance as and when assigned with urgent breakdown call with overnight travel either regionally or globally.    
• Train and support customer in the application of “SFDC sales force” CRM platform as a service case tool to record and track service cases
• Support the generation of training aids and technical documentations as required
• Provide timely and concise Pre/Post trip reports and SFDC updates to maintain proper customer CRM records
• Work closely with the commercial and customer service team to ensure prompt and responsive customer support in building strong customer allegiance for the LGC, D&G branding.
• After normal office hours on-call support assignments (global support rotation) as part of a global technical support framework.
• Involving in engineering project, product management request for technical feedback/support
• The individual will be responsible for instrument commissioning, training, test and repair of equipment, and preventative maintenance.
• Expected to mentor junior field service engineers in problem resolution.
• Seeks continuous improvement processes to optimize technical support to our customers in the region.
• This position is responsible to effectively communicate instrument status, issues, and customer complaints and needs to appropriate managers and internal resources.  Will be responsible to proactively take ownership and follow-through with generated issues or complaints reported from themselves, as assigned, or from junior service engineers.
• Responds with flexibility and collaboration to the needs of the business – both internally and externally – by addressing important corporate initiatives when requested by management.
• Ability to handle clients, distributors professionally during all interface and maintain a positive company images
• The motivation to learn and constantly improve processes and tools
• Adhere to company safety standards and promote safety culture throughout the company
• Any other ad-hoc projects and duties as required by the management

The Reliability Engineer delivers results by originates and develops analysis methods to determine reliability of components, equipment and processes. Acquires and analyzes data. Prepares diagrams, charts, drawings, calculations and reports to define reliability problems and make recommendations for improvements. Conducts analysis of reliability problems and investigates to determine the required reliability approach for a particular situation, with consideration given to cost limitations for equipment uptime/downtime, repair/replacement costs and availability of materials/equipment to avoid machine failures. Some common forms of analysis related to reliability engineering include:

Translating breakdowns events into required preventive maintenance program

• Initiating equipment modifications for enhanced reliability
• Defining maintenance standards & procedures
• Reliability hazard analysis
• Root cause analysis
• Functional analysis and functional failure analysis
• Testability analysis
• Operational hazard analysis
• Preventative/Planned Maintenance Optimization (PMO)
   

The Reliability Engineer supports the development of the culture of equipment ownership in the team with high action orientation and commitment for results which delivers manufacturing excellence. Contributes to the Compelling Business Need – Work Plan, CBN, long term (Value Creation Plan - VCP) and mid-term (Annual Operations Plan - AOP) plans cascaded from the area strategy which continuously over delivers on company goals

Job Overview
We are responsible for the planning, installation, maintenance and improvement of the Manufacturing Information Technology, Digitalization and Data Warehouse of our Semiconductor Testing facility in Penang (PgP5). We are also responsible for the coordination and implementation of the IT security, Data Security and the Enterprise IT of the facility.

• Job Description
• Being part of the Data Engineering team to establish and sustain an efficient Data Warehouse & Data Integration for Data Analytics for our Final Test facility in Penang.
• Working closely with our counterparts from both locally and internationally to build and manage Data Pipeline and ensuring high Data quality for Data Analysis and continuous improvement.
• Perform evaluation on the data by using deep IT knowledge and contribute to improve Data Engineering quality, accuracy, reliability and stability.
• Responsible for installation, maintenance and improvement of the Data Warehouse, ETL, software components, digitalization and visualization of reports, conducting approval processes and adapting existing processes to functional needs of the new facility.
• Ensure the data are handled securely according to Bosch Data Security requirements.
• Provide excellent IT solutions to our internal customers to support Lean Manufacturing and Lean Management.
• Support the reporting of data and visualization of data to Headquarter and Plant Management.
• Involved in the Bosch Semiconductor Organization IPN for Data Management and Data Engineering as well as in technology transfers from other semiconductor plants and will provide training and technical guidance on Data Engineering and data related issues.
• Supports the training and coaching of team members in field of Data Engineering and Data Warehouse.