Total 19 Others/Any site manager job vacancies in johor bahru johor

We are looking for dynamic individuals who are eager to learn, grow, and contribute to something bigger. Whether you're a fresh graduate or an experienced professional, if you're passionate about technology and enjoy working in a team-oriented environment, Tong Seng is the perfect place for you. Join us, and let's build the future.

Key Responsibilities:

Site Supervisor Duties:

• Monitor daily site activity, job quality and manpower arrangement by the assigned of projects.
• Arrange for housekeeping (Site/Factory).
• Briefing for toolbox meeting
• Based on drawing, lead the workers, subcontractor to finish the work at site.
• Make sure workers work in safety with equipment arrangement.
• Daily report to superior.
• Ad-hoc related supervisor task.

Requirements:

• Experienced in a site supervisor role – at least 1 year experience.
• Able to read drawing, problem solving skill, communication skills and able to work in team.
• Candidates must possess with Diploma or any others related certificate.
• Excellent communication, analytical and problem-solving skills.
• Work independently.
• Fresh Graduate are encouraged to apply.

At Tong Seng, we're not just another company—we are at the forefront of technological advancements, pushing the boundaries of what's possible. Our culture is built on collaboration, positivity, and a relentless drive to innovate. We thrive on challenges and believe that the best solutions come from a team that works together with enthusiasm and creativity.

我們正在尋找充滿活力、渴望學習、成長並為更大的事業做出貢獻的人才。無論您是應屆畢業生還是經驗豐富的專業人士，如果您對科技充滿熱情並喜歡在以團隊為導向的環境中工作，同盛都是您的理想選擇。加入我們，讓我們共創未來。

主要職責：

現場主管職責：

• 依專案分配監控日常現場活動、工作品質和人力安排。
• 安排內務管理（現場/工廠）。
• 工具箱會議簡報
• 根據圖紙，帶領工人、分包商現場完成工作。
• 透過設備佈置確保工人安全作業。
• 每日向上級報告。
• 臨時相關的主管任務。

要求：

• 具現場主管職位經驗－至少 1 年經驗。
• 能夠閱讀圖面、解決問題的能力、溝通能力和團隊合作能力。
• 候選人必須擁有文憑或任何其他相關證書。
• 優秀的溝通、分析和解決問題的能力。
• 獨立工作。
• 鼓勵應屆畢業生申請。

在同盛，我們不僅僅是另一家公司，我們處於技術進步的最前沿，不斷突破可能的界限。我們的文化建立在協作、積極性和不懈的創新動力之上。我們在挑戰中茁壯成長，並相信最好的解決方案來自充滿熱情和創造力的團隊。

Job Description:

• • To manage a team of supervisors, workers, sub-contractors and vendors to execute works within given timeframe.
  • To resolve site issues with supervisors, sub-contractors, vendors, main contractors and/or related third parties.
  • To co-ordinate site works, workflows and inspections with main contractors’ site representatives including attending site co-ordination meetings.
  • To plan, implement and monitor weekly works activities with a team of supervisors in accordance to the master schedule.
  • To monitor work progresses, productivities, qualities and materials usages and ensure those items meet the targeted schedule, productivities, qualities and within quantities.
  • To enforce and monitor all supervisors, workers and sub-contractors abide to safety, health and environment rules and regulations.
  • To prepare shop drawings, ‘AS-Built” drawings and Materials Bill of Quantities required for the project.
  • To keep track, monitor and ensure timely submission of all shop drawings, materials and “AS-BUILT” drawings.
  • To co-ordinate with main contractors and third parties on Combined Services Drawing (CSD) and resolve any clashes prior to construction.
  • Attendance for All Tools Box meetings and all Safety meetings.
  • To implement Testing & Commissioning plan.

Job Requirements:

• • Diploma / ITC certificate in related trades with 3 years experiences. Those with more years of experiences will be considered for senior position.
  • Building Construction Safety Supervisor course and any other WSH related certificates.
  • Candidates with some MEP design experiences will be an added advantages.
  • Must be a team player, perseverance, diligent, integrity and initiatives.
  • Revit/BIM knowledge will be added advantages.

Perks & Benefits

• Work visa sponsorship
• Open culture
• Personal development opportunities
• Paid training and development

職位描述：

• • 管理由主管、工人、分包商和供應商組成的團隊在給定的時間內執行工作。
  • 與主管、分包商、供應商、主承包商和/或相關第三方解決現場問題。
  • 與主要承包商的現場代表協調現場工作、工作流程和檢查，包括參加現場協調會議。
  • 根據總計劃，與主管團隊一起規劃、實施和監控每週的工作活動。
  • 監控工作進度、生產力、品質和材料使用情況，並確保這些專案符合目標進度、生產力、品質和數量。
  • 強制執行和監督所有主管、工人和分包商遵守安全、健康和環境規則和法規。
  • 準備工程所需的施工圖、「竣工」圖面和材料工程量清單。
  • 追蹤、監控並確保及時提交所有施工圖、材料和「竣工」圖。
  • 與主承包商和第三方就綜合服務繪圖 (CSD) 進行協調，並在施工前解決任何衝突。
  • 出席所有工具箱會議和所有安全會議。
  • 實施測試和調試計劃。

職位要求：

• • 相關行業文憑/ITC證書，擁有3年經驗。具有多年經驗的人將被考慮擔任高階職位。
  • 建築施工安全主管課程和任何其他 WSH 相關證書。
  • 具有一些 MEP 設計經驗的候選人將是一個額外的優勢。
  • 必須具有團隊合作精神，堅持不懈，勤奮，正直，主動。
  • Revit/BIM 知識將帶來額外優勢。

津貼和福利

• 工作簽證贊助
• 開放文化
• 個人發展機會
• 有薪培訓和發展

Responsibilities:

• Handle full spectrum of finance functions while ensuring accuracy and compliance with financial reporting standards.
• Ensure timely preparation of monthly and annual management reporting with detailed of the businesses which includes an income statement, variance analysis against budget/forecast and prior year results, balance sheet and cash flow.
• Responsible for the annual budget and quarterly forecast for the businesses.
• Preparation of tax computation, tax forecast (CP204) and tax revision (CP204A).
• Liaise with auditor, tax agent, company secretary, bankers and others statutory bodies for relevant reports and submissions as required by regulatory bodies.
• Oversee the operations and development of the company’s finance departments.
• Advise colleagues and executive management on decisions related to the company’s finances.
• Supervise the documentation of the company’s financial status and forecasts.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Company trips
• Personal leave

職責：

• • 處理全方位的財務職能，同時確保準確性並遵守財務報告標準。
  • 確保及時準備月度和年度管理報告，其中包含詳細的業務信息，包括損益表、預算/預測和上一年結果的差異分析、資產負債表和現金流量。
  • 負責業務的年度預算和季度預測。
  • 準備稅務計算、稅務預測（CP204）和稅務修訂（CP204A）。
  • 與審計師、稅務代理人、公司秘書、銀行家和其他法定機構聯絡，依照監管機構的要求提交相關報告和意見。
  • 監督公司財務部門的營運和發展。
  • 就與公司財務相關的決策向同事和執行管理層提供建議。
  • 監督公司財務狀況和預測的文件。

津貼和福利

• 津貼（旅費、交通費等）
• 休閒著裝要求
• 公司旅行
• 事假

Responsibilities:

• Oversee and direct construction projects from conception to completion.
• Manage all onsite and offsite constructions to monitor compliance with building and safety regulations.
• Coordinate and direct construction workers and subcontractors.
• Select tools, materials and equipment and track inventory.
• Review the work progress on daily basis.
• Compile internal and external reports pertaining to job status.
• Plan ahead to prevent problems and resolve any emerging ones.
• Ensure quality construction standards and the use of proper construction techniques.

• Requirements:
• Advanced knowledge of construction management processes, means and methods.
• Thorough knowledge of building products, construction details and relevant rules, regulations and quality standards.
• Familiarity of all facets of the construction process.
• Ability to plan and see the 'big picture'.
• Competent in conflict and crisis management.
• Possess at least a Diploma in Construction Management, Buildng Engineering or related field.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Company trips
• Paid training and development

Responsibilities :

• Monitor, be responsible for, and be accountable for outlet upkeep and performance, including NPS targets, online reviews and outlet facilities management.
• Provide timely updates and reports to the Head of Wholesale Operations on assigned tasks.
• Host Outlet meetings at the Outlet level to listen, support, and provide solutions to staff members to achieve goals.
• Maintain outlet cost management, service quality improvement, staff development, and retention.
• Coach, guide, and collaborate with the inhouse team to increase outlet efficiency and performance.
• Focus on customer experience and oversee entire outlet operations and ensuring smooth operation flow.
• Manage all outlet personnel to provide administrative support for operations; shift planning for support availability through the outlet opening hours.
• Manage ad-hoc projects and assignments from management as needed. Collaborate closely with the Purchaser / Inspectors and other related stakeholders to achieve optimum efficiency.

Requirements :

• Qualifications: 3 years' experience in the Service / Fashion Industry is an added advantage.
• Required Language(s): English and Malay; knowledge of other dialects is an added advantage.
• Discipline: Punctuality, result-driven, and a good working attitude.
• Skills: Proficiency in Microsoft Office, advanced computer skills, and knowledge of reporting tools and report analysis.
• Must be able to multitask, work in a fast-paced environment, and possess good discipline along with a professional and pleasant personality, interpersonal skills, and communication abilities.
• A keen eye on details on the outlet appearance and facilities upkeep to provide a safe working environment for staff and a comfortable environment for customers.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities
• Commission & Allowances

Responsibilities:

• Oversee and direct construction projects from conception to completion.
• Manage all onsite and offsite constructions to monitor compliance with building and safety regulations.
• Coordinate and direct construction workers and subcontractors.
• Select tools, materials and equipment and track inventory.
• Review the work progress on daily basis.
• Compile internal and external reports pertaining to job status.
• Plan ahead to prevent problems and resolve any emerging ones.
• Ensure quality construction standards and the use of proper construction techniques.

• Requirements:
• Advanced knowledge of construction management processes, means and methods.
• Thorough knowledge of building products, construction details and relevant rules, regulations and quality standards.
• Familiarity of all facets of the construction process.
• Ability to plan and see the 'big picture'.
• Competent in conflict and crisis management.
• Possess at least a Diploma in Construction Management, Buildng Engineering or related field.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Company trips
• Paid training and development

職責：

• 監督和指導建設項目從構思到完成。
• 管理所有現場和場外施工，以監控建築和安全法規的遵守情況。
• 協調和指導建築工人和分包商。
• 選擇工具、材料和設備並追蹤庫存。
• 每天回顧工作進度。
• 編制有關工作狀態的內部和外部報告。
• 提前規劃以預防問題並解決任何新出現的問題。
• 確保品質施工標準並使用正確的施工技術。

• 要求：
• 先進的施工管理流程、手段和方法知識。
• 對建築產品、施工細節以及相關規則、法規和品質標準有透徹的了解。
• 熟悉施工過程的各個方面。
• 能夠規劃並看到「大局」。
• 擅長衝突和危機管理。
• 至少擁有建築管理、建築工程或相關領域的文憑。

津貼和福利

• 津貼（旅費、交通費等）
• 定期團隊活動
• 公司旅行
• 有薪培訓和發展

Job Description:

• To supervise & monitor sub-contractors and other installation works.
• Ensure our installation, servicing and maintenance works are according to drawings, contract specifications and work schedule.
• To attend site progress meeting co-ordination meeting, safety meeting and site inspection with client and/ or consultant representative.
• Making sure that the working environment is safe and discipline subcontractors by warning and then recording down the name & IC of violators if any.
• Measurement of work from variations/instructions and reporting any revisions/changes that have not been recorded on drawings/contract.
• Supervise cleaning up and tidying of the site by organizing subcontractors and transport to remove debris.
• Daily coordination of subcontractors and record-keeping of site daily report/ event.

Job Requirements:

• Candidate must at least possess a Diploma in Mechanical, Electrical Engineering or equivalent.
• Minimum 2-year experience in relevant fields.
• Design experience and /or knowledge of ISO 9001 standard is an added advantage.
• Self-motivated and a team player.
• Good communication & correspondence skills.

Perks & Benefits:

• Allowance
• Casual dress code
• Personal leave
• Personal development opportunities
• KWSP & SOCSO
• Medical Insurance
• Company trips

We are an established Group listed on the Main Board of Bursa Malaysia Berhad with diversified businesses in Manufacturing, Properties, Plantations and Hotels. We are looking for suitable and qualified candidate to fill in the following vacancy:

In-house Tax Department

Assistant Tax Manager

Responsibilities:

• To manage the submission of Corporate Income Tax, Withholding Tax, Indirect Tax, Transfer Pricing and other statutory returns to tax authorities.
• Oversee the tax compliance process and adapt to challenges in the process
• To liaise with tax authorities in connection with tax enquiries, appeals, refunds and others.
• Identify tax planning opportunities and implement strategies to minimize tax liabilities for the Group
• To monitor training programs and provide tax trainings/ updates to staff and finance teams
• To assume other duties and responsibilities as and when assigned by the Head of Department

Qualification & Experience:

• Accounting Degree or equivalent a minimum of between 3 - 5 years of tax experience ideally with a mix of Big 4 companies with commercial tax experience with an established MNC
• Professional qualification is an added advantage (CTIM/MIA/ACCA/CPA etc)
• In-depth knowledge of Malaysia's corporate tax, indirect taxes, transfer pricing regulations, employer’s tax obligations with a thorough understanding of accounting principles, MFRS and IFRS
• Proficient in written and spoken English and Bahasa Malaysia
• Proficient in using Microsoft applications, i.e. Word, Excel, PowerPoint
• Hands-on personality, team player, proactive, resourceful and continuously seek for improvements with strong analytical skills and attention to detail

Attractive remuneration package commensurate with qualifications and experience will be offered to the right candidate.

For interested candidates, please send in your application together with your expected salary and a detailed resume with a passport sized photograph (NR) to:

Group Senior Tax Manager

Keck Seng (Malaysia) Berhad

10-16, Jalan Sagu 8, Taman Daya

81100 Johor Bahru, Johor.

Email: alvinng@keckseng.com

Perks & Benefits

• Medical Benefit
• Annual Leave
• Group H&S and PA plans
• Observance of all Public Holidays
• Career Development opportunities within the group

職位描述

職責：

我們正在醫療行業尋找經驗豐富、以結果為導向、充滿熱情的專業人士與我們合作，在指定地點、專業或分支機構發展醫學實驗室服務業務。

為了實現這一目標，您負責規劃、執行和管理預期醫療機構和專業人員之間的銷售和業務活動。

要求：

• 生物學或醫療保健相關學科的高等教育。最好是生物醫學科學、醫療技術、生物技術/遺傳學、護理、藥學或任何同等學科。
• 或具有醫療或保健行業經驗的商業/行銷相關資格。
• 至少 2 年工作經驗，最好是醫療/製藥行業的銷售/行銷/業務開發工作經驗。
• 有醫學實驗室工作經驗並精通放血技能者優先。
• 在實現目標方面有良好的記錄，積極主動的態度。
• 良好的溝通能力和團隊合作精神。
• 具有良好的醫學測試或診斷知識是一個優勢。
• 擁有自己的交通工具，能夠出遊。

通勤/搬遷能力：

• 新山：開始工作前可靠的通勤或計劃搬遷（必需）

報酬：

根據資格和經驗。我們提供有吸引力的薪資待遇；包括基本工資、銷售佣金和

獎勵、交通津貼和索賠、年度獎金、SOCSO、EPF、個人意外和醫療保險計劃。高績效和忠誠的團隊成員可能會期望有吸引力的薪酬待遇和良好的職業發展道路。

如果您是我們正在尋找的人才，並且您認為您可以幫助我們更接近我們的願景，我們很樂意與您會面。告訴我們您過去的成就如何為您與我們一起開啟激動人心且充滿希望的職業生涯做好準備！

工作類型：全職、永久

薪資：每月 RM2,000.00 - RM5,000.00

We are looking for a Manager, Account Management to be based in Johor Bahru. The department generally is responsible for identifying new business opportunities, promoting existing activities and ensuring fast, sustainable growth.

Responsibilities:

Responsibilities include, but are not limited to:

• Manage and expand relationships with existing restaurants and proactively identify further new business opportunities.

• Monitor accounts and identifying upsell and cross-sell opportunities

• Develop sound strategic marketing plans and ensure consistent growth for the client’s business

• Monitor each account’s performance metrics and ensure compliance with foodpanda’s operational standards function.

• Strong knowledge of all aspects of the foodpanda business model and the online food ordering market. 

Collaboration:

• Collaborate with other departments & stakeholders and provide feedback and identifying industry trends

• Account Manager will be the main point of contact in all matters relating to client’s concerns & needs

• Work with internal support functions to ensure that every deal that goes live on the platform meets quality standards - collaboration

• Collaborate with various stakeholders to ensure project delivered timely

• Collaborate  with internal departments to facilitate client need fulfillment

• Conduct site visit with follow up proposal and report to installation site and interconnection facilities.
• Possess sound knowledge in both DC & AC electrical system and IT networking with experience in design, install, troubleshoot and re-engineering.
• Prepare bill of material (BOM) for DC, LV, & MV electrical system and manage material purchase to ensure timely and adequate level of inventory until project completion.
• Provide general and technical support throughout the entire tender process.
• Initiate meeting with clients, consultants, authorities, management and cross departments from tender stage until project complete handover.
• Liaise and manage sub-contractors for their scope of works, schedules and monitoring workmanship qualities of subcontractors during installation.
• Record, implement and manage design change requirement through submittal.
• Work with internal and/or external parties such as consulting firms and authorities on licensing and permits matters and documentation.
• Liaise and coordinate with grid operator & authorities on interconnection of MV/HV electrical system to power grid.
• Experience with test & commissioning of the both DC & AC electrical system. Able to troubleshoot and rectify the problem during test & commissioning.
• Review project deliverables at every phase to ensure the project is within timeline and budget.
• Implement best practices and safe work procedure that comply to authorities rules and regulations throughout the project on site.
• Assist to organize a post mortem meeting for evaluation of project results, challenges faced and provide recommendations for future improvement.
• Well verse with technical letter writing, report, presentation, and method of statement documentation.
• To contribute, comply and committed toward the company Quality, Health, Safety and Environmental Management System by making sure it is full compliances to International Standard, Legal compliances, local regulations and any code of practice.

• Degree in Electrical Engineering.
• At least 1 year of experience in electrical industries such as electrical machinery maintenance, electrical product development, factory automation, M&E consultation, application engineering, or MV/HV equipment.
• Basic knowledge of electrical systems.
• Experience with AutoCAD.
• Experience in C&I solar projects is an advantage.
• Willingness to travel to job sites as needed.
• Must have a "car" for work-related travel and site visits.

• *Fresh graduates are encouraged to apply and kickstart their career with us!

• Manage hotel’s pre-opening operations.
• Ensure profit optimization and superior guest experience.​.
• Drive the hotel’s commercial performance.
• Create a performance-driven culture that meets the business objectives of key stakeholders: guests, employees, owners, and Accor.

The Project Manager is responsible for the end to end project management of varied projects across the manufacturing operation, managing projects from concept to commissioning within a varied manufacturing environment either in the field of process, packing or facilities and utilities.

The Project Manager supports the delivery of the key plant results, such as zero safety accidents, zero quality (losses), cost savings, efficiency improvement, 100% Customer Service Level and 100% engagement using the Manufacturing Operating System as an enabler. The Project Manager does this through agile project management and execution of varied projects across the manufacturing operation, through any of the phases from concept to handover after verification.

High personal development of some Leadership Capabilities

Responsibilities/ Key Activities:

Safety Health and Environment:

• Responsible for Safety, Health and Environment requirements and legislation implementation and ensures compliance to legal and corporate standards & policies in projects and installations executed; design and execution including LOTOTO (Lock Out Tag Out Test Out), permit to work, hazard work permits, behavioral observation systems, contractor management.
• Responsible to ensure that ergonomics and SHE – Safety, Health & Environment risks are mitigated or eliminated in projects executed.
• Managing contractors in the work area, preparing permits and reviewing risk assessments and method statements.
• Champions Safety, Health and Environment culture through role model behavior.

Quality:

• Responsible for Quality requirements and legislation implementation and ensure compliance to legal and corporate standards & policies in projects executed.
• Ensures project designs and execution include and follow Good Manufacturing Practices, Hygienic Design principles, ISO, HACCP and are in line with JDE Manufacturing Operating System Standards.
• Champions Quality culture through role model behavior.

Delivery & Cost:
Project Planning:

• Responsible for (pre-)engineering scoping, costing and capital expenditure request document preparation using the appropriate JDE project management and technical standards, processes and procedures.

Communication:

• Engaging and communicating with all relevant stakeholders and project team members through the whole lifecycle of the project to ensure that the project deliverables meets all practical requirements (maintenance, operation, training, etc).
• Giving regular updates on project progress to steering committee, team members and plant management.

Project Management & Execution:

• To manage and co-ordinate the detailed project design activities:-
• Coordinate, liaise and communicate with (int./ext.) designers, authorities (for notice, permitting and/or approval) and responsible JDE stakeholders (SSE, QA, M&R, etc.).
• Have drawings and calculations prepared (int./ext. company), as required based on project scope; for purpose of permitting, tendering, documentation etc.
• Distribute and share information to relevant project team members and stakeholders, based on project RACI communication matrix.
• Contact with suppliers, enquire quotations for equipment, installation and/or engineering services and have purchase orders created based on and in line with budget and time schedule planning.
• Prepare RFQ technical documents and follow up tender/ contract negotiation together with Procurement. Carry out Total Cost of Ownership assessment (investment v operating costs) for major CAPEX buy equipment.
• Ensure to have the Technical Project Documentation prepared (int. or by 3rd party contractor): collect, compile and share required files of the (sub-)project; participate in safety assessments/reviews, according to local standards, laws, regulation and JDE company procedures (Engineering Management and Contactors Management).
• Working with the software engineers to develop a URS – User Request Specification for the process installation and review FDS – Functional Development Specification.
• Management of orders: raising Purchase Requests, following deliveries up with the suppliers, receipting and checking invoice discrepancies.
• Planning and regular review of budget incl. updated forecast: kind and amount of purchase orders still needed to be spent to deliver the detailed, agreed scope
• Managing cost versus budget using the appropriate standards to report actual, commitment, and remaining budget spend on a weekly basis to Engineering Manager and/or Plant Finance the CAPEX spending forecast and spending phasing for budget control.

Project Close-Out:

• Start up the installation, together with the project team and suppliers and ensure full snag tracking and close out through commissioning, qualification and verification.
• Ensure relevant handover documentation is in place such as OEM manuals, training documents and risk assessments. Arrange for appropriate training and provision of training material before installation start up.

The Policy & Total Reward Manager is accountable for implementing a compelling, attractive, competing and cost-effective reward package for the associates of the company on a local level according to the guidelines as defined on Global/Central Level.

The Human Resources function acts as a facilitator for the company’s vision in building leadership capability within the company, driving a performance culture and enhancing associate engagement.

The Policy & Total Reward Manager is responsible for the payroll activities like time and attendance, administration, process and policies. The Policy & Total Reward Manager guarantees that salaries and wages are paid accurately on time and in line with the applicable legislation.

Responsibilities/ Key Activities:

• Conduct Market Analysis and Salary Survey Participation and implement market analysis to ensure internal and external equity and market competitiveness
• Roll-out and follow-up of reward programs including the development, implementation, annual review/updating of salary structures, and the annual merit process
• Ensure benefit programs are market competitive and aligned with the reward philosophy and the BU alongside with the creation and the implementation of incentive plans and Benefit Programs
• Internal professional advice and supporting the business with all aspects of remuneration and legislation
• Managing and monitoring Annual Operating Plan (AOP) / Budget for the Johor site by working closely with respective HRBPs
• Ensure that any company benefit programs, medical care, pensions, bonuses etc are managed efficiently and effectively and monitor compensation laws and regulations in order to ensure compliance
• Update payroll records by reviewing and approving changes in exemptions, insurance coverage, savings deductions, and job titles, and department/ division transfers
• Coordinating and managing the payroll process for the organization and suggests changes/upgrades as and when required
• Check and audit all payrolls to ensure legislative and awards compliance and maintains payroll guidelines by writing and updating policies and procedures
• Comply with federal, state, and local legal requirements by studying existing and new legislation alongside with enforcing adherence to requirements and advising management on needed actions
• Fully manager the insurance management and administration process
• Fully responsible on HR analytical data, dashboards or any statistical or survey data for the business from time to time
• Undertake internal/external research on best practice in HR policies and practices identifying necessary changes and recommendations
• Ensure that HR policies are maintained
• Develop systematic feedback mechanisms for evaluating policy impact and effectiveness, and mechanisms for respective policy updates and changes, considering evolving organisational goals and needs
• Provide advice on application, and where necessary interpretation, of Policies and Practices considering past practice and precedents and, if necessary, case law
• Promote consistent application of HR policies and practices throughout the organisation

Reporting to the Customer Relations Manager, the Checkout Manager manage and supervise a team of cashiers with the Checkout Team Leaders to provide an easy-buying experience for all customers throughout the complete payment process and ensuring payments transactions are handled in an efficient, reliable and secure manner.

Your assignment

• Manage a team of cashiers including recruitment, performance management, training and development and succession planning of the team.
• Ensure resource planned activities are met and monitoring and managing the flow of customers throughout the checkout to ensure customers’ satisfaction are met.
• Handling professionally all customers’ queries, complaints and perform service recovery if necessary.
• Being knowledgeable around customer shopping experience and analyze customer-related and financial key performance indicators for business and functional improvements.
• Working with external and internal partners and coming up with solutions that support an efficient, safe and secure working environment and shopping experience.
• Ensure balanced operational excellence in daily operations to enhance the easy buying experience in line with Commercial Review requirements.