Total 111 tax manager job vacancies in Malaysia

The Office Automation and Technical Support Manager is responsible for overseeing office technology systems, managing IT support, and leading the entire lifecycle of all workstation equipment e.g. laptops and devices.  This will cover all staff in all Malaysian offices (Titiwangsa, Menara KH, Cyberjaya, Penang) 

This position is ideal for a tech-savvy leader who excels at implementing automation tools, managing device procurement and distribution, delivering excellent user support across the organization, and providing strategic leadership in technology deployment to enhance productivity. 

Key Responsibilities: 

1. Office Automation Management: 

• Oversee the selection, deployment, and management of office automation tools (e.g., M365, Microsoft Dynamics, JIRA). 
• Work closely with department heads to assess needs and identify opportunities to automate repetitive tasks and streamline office workflows. 
• Manage vendor relationships and liaise with external service providers to ensure timely upgrades, support, and integration of systems. 

2. Internal Technical Support: 

• Lead the internal technical support team to provide high-quality, timely support for staff on hardware, software, and network-related issues. 
• Implement and maintain helpdesk systems to track, prioritize, and resolve employee IT issues efficiently. 
• Develop and enforce IT support policies, procedures, and documentation to maintain smooth operations and ensure security compliance. 
• Developing and managing the organisation’s private Sharepoint intranet. 

3. Equipment Procurement and Management: 

• Manage the team responsible for procuring, configuring, and distributing laptops, mobile devices, and other office technology equipment like meeting room electronic equipment. 
• Ensure the timely provision of technology to new hires and existing employees, including the setup and deployment of devices. 
• Oversee inventory management for office technology assets, including tracking, repair, and lifecycle management of devices. 

4. System Management & Upgrades: 

• Oversee the regular maintenance, updates, and troubleshooting of office hardware and software systems. 
• Ensure all office technology, including printers, computers, phones, and networking equipment, is functioning optimally. 
• Implement backup, disaster recovery, and cybersecurity protocols to safeguard company data and ensure business continuity. 

5. Training and Development: 

• Lead, develop and mentor the IT admin and technical support team   
• Organize and deliver training sessions for staff on new office automation tools, software, and IT policies. 
• Develop user guides and technical documentation to enhance self-service support. 

6. Strategic Leadership: 

• Collaborate with senior management to identify technology-driven opportunities that will increase organizational efficiency and innovation. 
• Stay up-to-date with the latest office automation trends, software solutions, and best practices in technical support. 

Qualifications: 

• Bachelor's degree in Information Technology, Computer Science, or a related field. 
• 5+ years of experience in IT support, cloud solutioning, office automation, or a related field, with at least 2 years in a management role. 
• Strong technical knowledge of office software systems, workflow automation tools, network infrastructure, and cybersecurity practices. 
• Excellent problem-solving skills with a proactive and hands-on approach to troubleshooting. 
• Experience in managing IT projects, including system rollouts and upgrades. 
• Strong communication and interpersonal skills, with the ability to work with non-technical staff and cross-functional teams. 

• Respond to technical queries in relation to professional and regulatory standards.
• Plan and conduct internal and external training relating to professional and regulatory standards.
• Keep updated with the professional and regulatory standards including conduct of research and studies from time to time.
• Monitor and report on the operating effectiveness of the Firm’s level of quality control.
• Assist to implement changes to the audit methodology in order to maintain compliance with the applicable approved accounting and auditing standards in Malaysia.
• Ensure the quality of audit engagements carried out within the Firm are in compliance with professional standards and the Firm’s requirement.
• Liaise with various global/local professional bodies and regulators on the current development issues in the industry.
• Assist in any other ad-hoc projects or assignments which may be assigned from time to time.

Job Requirement:

• A Bachelor's Degree or equivalent in Accountancy, Finance, or a related field is required.
• Preferably a member of a recognised accounting body (i.e., MIA / MICPA / ACCA / ICAEW or equivalent).
• Minimum 8 years of working experience in related fields, including audit experience, in well-established professional services firms will be an added advantage.
• Have sound knowledge of international and local accounting as well as auditing standards.
• Excellent written and verbal communication skills.
• Strong interpersonal skills besides the ability to learn and adapt quickly.
• Able to work independently, with strong attention to detail and the ability to generate high-quality deliverables.
• Strong analytical skills and problem-solving

We are hiring for the Manager, Performance Analyst, MD Office position based in Bangsar South to take on a key role in supporting high-impact projects that will help foodpanda achieve its ambitious goals for 2025 and beyond. This role will be reporting directly to the Director, MD Office. You’ll be working in a fast-paced environment where your relationship-building and communication skills will be crucial as you collaborate with stakeholders across different departments.

Responsibilities:

• Work with foodpanda Malaysia  management team to support and deliver strategic projects
• Collaborate with teams from Sales, Marketing, Operations, and Finance to track and improve business performance, driving revenue or cost-saving initiatives
• Extract and analyze data to provide meaningful insights, build dashboards, and present recommendations
• Assist with regular and ad-hoc reporting to guide executive-level discussions and decision making

This position will be responsible for delighting clients around Asia Pacific through delivering retail measurement insights and analysis.

Main responsibilities include:

• Delight client stakeholders through retail measurement and consumer panel insights for a regional headquarter of a global client
• To help drive positive Net Promoter Score across the APAC region and HQ for the client
• Partner with the local NIQ market teams to elevate the customer engagement
• Contribute to regional industry and strategic thought leadership
• Collaborate on transforming the client experience with more efficiency of insights through Discover and embracing the NielsenIQ Service Model
• Support Account Development to identify revenue leads to help drive further growth

About GBG

GBG is the leading expert in global identity and location. In an increasingly digital world, GBG helps businesses grow by giving them intelligence to make the best decisions about their customers, when it matters most. 

Every second, our global data, agile technology, and expert teams, power over 20,000 of the world's best-known organisations to reach and trust their customers. 

Why you should be@GBG

Reach

The precision of location data is critical to businesses that need to know exactly where their customers are so they can reduce failed deliveries, share great customer experiences and remove unnecessary costs. We provide the unique insight to know locations as well as the people who live there, because we understand global addresses better than anyone else.

This means our customers have confidence that their products and services will arrive in time and to the right location In the race to serve global customers, we exist to help every business in the world, reach every customer in the world. 

Trust

When a digital business grows, most customers are genuine. However, many are fraudsters who manipulate identities to gain illegitimate access. We give our customers unique insight to decide which are trustworthy and which are fraudulent, because we understand identity better than anyone else.

This means businesses can confidently onboard good customers, reward great customers and reject fraudsters. In the fight against Identity, Fraud, trust is key, so the more you can know and the earlier you know it, the better decisions you can make.

About the team

Loqate, a GBG solution

Helping every business in the world reach every customer in the world. Sounds good, doesn’t it. That’s the vision of GBG’s Location Intelligence business. But what does it really mean?

We help our customers connect with their customers quickly and easily. We do this through world-class data, innovative technology and our team of dedicated and experienced people.

Customers range from the smallest online shops to the biggest global technology companies, and a range of channel partners, with everyone in between. Each customer is as important as the next, ensuring our solutions meet all customers’ needs is vital to our success.

With dedicated offices in the UK, Germany, New York City, KL and Singapore, our business is proven to deliver double-digit growth each year, this will continue to help GBG Loqate become leaders in address data solutions for APAC. In China our team has already attracted some of the regions’ most successful eCommerce brands that export to the rest of the world. 

The role

This is an acquisition sales (hunter) role. The role is in place to deliver our “new logo” business target from primarily from the eCommerce sector in KL and more widely across South East Asia working with businesses operating regional headquarters from KL.

The role is predominantly field based and involves progressing inbound enquiries to conclusion and where required an element of outbound calls/contacts to prospects, leads and opportunities.

What you will do

Role Summary 

• Work with the VP Sales and SDR to research prospects within allocated sectors to create a prospect pipeline
• Manage prospecting process using appropriate sales tools (Linkedin Premium, referrals, personal networks, etc)
• Make appropriate outbound contact (phone/email/social) to move prospect to lead and closure 

Focus Areas

• Pro-actively manage all opportunities within pipeline. Establish working routines to support the time and territory management of the different tasks associated with this.
• Drive opportunities through the pipeline stages to “sold” by using appropriate sales process and plays (phone, email, social, demos, Zoom etc). Handle objections and offer additional/alternative solutions.
• Build and develop customer relationships and maintain communication throughout the sales cycle.
• Identify any revenue shortfalls and ensure these gaps are filled through pro-active activity.
• Gain feedback throughout the sales cycle and share with wider team, marketing and research as appropriate to ensure continuous improvement to the process.
• Cross sell additional products through the process.

What are we looking for

Qualifications & Experience

• Proven experience within a software/technology new business sales role with evidence of meeting / exceeding sales targets
• Experience working with marketing and digital agencies to create referral programs delivering direct revenues.
• Experience of working with the Shopify ecosystem and other APAC based Marketplaces and Site Builders would be advantageous.
• Experience of software legal contracts
• Experience of SaaS software and commercial pricing models highly advantageous
• Experience of address management software highly advantageous
• Technical background would be advantageous
• Experience of working in a fast-paced customer focused environment
• Excellent understanding of managing a sales pipeline, including ability to self-create and close from cold – pipeline management and time management skills
• Excellent oral, written communication and negotiation skills

Person Profile

• A hungry self-starter takes ownership for own performance
• Passionate about professional sales
• Highly ambitious with drive and determination
• Has a competitive nature
• Confident and outgoing with excellent interpersonal skills; a people person who is engaging, communicative and outgoing
• Resourceful with a tenacious approach, able to handle pressure, resilience is crucial
• Always presents a professional image
• Excellent commercial and business acumen
• Able to overcome objections and remain resilient
• Delivers highest standards of performance
• Proven success in contributing within a team environment
• The ability to think and act quickly, particularly under pressure
• Flexibility with reference to working hours and open to travel in the APAC region
• A hungry self-starter takes ownership for own performance
• Passionate about professional sales
• Highly ambitious with drive and determination
• Has a competitive nature
• Confident and outgoing with excellent interpersonal skills; a people person who is engaging, communicative and outgoing
• Resourceful with a tenacious approach, able to handle pressure, resilience is crucial
• Always presents a professional image
• Excellent commercial and business acumen
• Able to overcome objections and remain resilient
• Delivers highest standards of performance
• Proven success in contributing within a team environment
• The ability to think and act quickly, particularly under pressure
• Flexibility with reference to working hours and open to travel in the APAC region
  
  

Behaviours we'd like to see

To find out more

As an equal opportunity employer, we are committed to providing fair opportunities for everyone regardless of age, gender race/ ethnicity, sex, religion, age, nationality, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Everybody is welcome and our inclusion and diversity programme, be/yourself, is designed to ensure that you can thrive. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to behired@gbgplc.com and we’ll be in touch. You can also check out our career site here.

Why not apply and make life@GBG work for you?

• Responsible for an annual revenue target to be executed / developed through new business in the year.  
• Work together with Vertical Leaders / Customer Success Teams and independently identifying and addressing client’s business issue or project brief, with the support from the technical teams proposing the right & relevant solution (i.e. type of consumer study, data collection approach, research design, timeline and investment). This includes developing & presenting the proposed solution to clients.  
• Take lead on proactive client engagement, identifying the right decision makers within the targeted companies and maintain a relationship with prospective clients with the aim to become a trusted advisor, thus gaining more business opportunities.  
• Maintain an accurate and up to date knowledge on research techniques and applications; eager to learn about value added analysis to properly answer client’s key research objectives.   
• Demonstrate willingness and ability to think about the client's business and take concrete steps towards building knowledge about a key industry vertical and also Consumer Insights Solution.  
• Ensure the vertical leaders and customer success teams have a full understanding of the prospective client’s requirements to ensure we deliver quality outputs and achieve high CSAT results  
• Ensure the right costing and margin of all out going proposals 
• Support in Marcoms and create email campaigns via Sales Loft 
• Full compliance with our costing, leads, pipeline and revenue systems in timely manner 

• Ensure profit optimization and superior guest experience.​
• Drive the hotel’s commercial performance.
• Create a performance-driven culture that meets the business objectives of key stakeholders: guests, employees, owners, and Accor.

About the job

IKEA Malaysia is seeking a passionate Human Resource Manager who play a pivotal role in translating Ikano Retail’s global people strategy into actionable plans that drive business success and elevate the co-worker experience, working closely with the Retail Manager to ensure that HR strategies are effectively implemented and aligned with business priorities, collaborate with Store HR Managers to drive impactful people initiatives across IKEA Malaysia stores, ensuring alignment with the overall strategy while adapting to local needs.

Your assignment

• Develop and implement a forward-looking Country People Strategy that aligns with business goals, drives organizational transformation, and ensures market leadership.
• Work closely with the global HR team to design and implement strategic initiatives across key areas, including Rewards & Benefits, Talent & Organizational Development and Co-worker Experience.
• Drive the HR agenda for IKEA Malaysia stores in close collaboration with Store HR Managers, ensuring the seamless execution of the people cycle, HR initiatives, and action plans.
• Collaborate with cross-functional teams to integrate HR strategies into broader business operations, ensuring alignment and synergy in achieving business objectives.
• Establish and maintain a compelling EVP that positions IKEA as the employer of choice in Malaysia’s retail market, ensuring our brand resonates with top talent.
• Lead the design and implementation of innovative talent strategies.
• Build and sustain a high-performance culture through a strong performance management framework and learning and development programs.
• Ensure compliance with Malaysian labor laws, Ikano Retail policies, and HR standards.
• Lead the charge on Diversity, Equity, and Inclusion (DEI), embedding these principles across all people and business operations.
• Contribute to the development of the HR team by sharing innovative HR practices and insights gained from the Malaysian market, strengthening the organization’s collective knowledge.
• Serve as a trusted advisor and strategic partner to the Retail Manager, IKEA Malaysia, and the Malaysia Management Team, providing insights and recommendations that drive business success.
• Lead change management initiatives to ensure smooth transitions during restructuring, market expansions, or operational changes.
• Utilize HR technology and data analytics to optimize decision-making, improve workforce efficiency, and measure the success of HR initiatives.

Job Responsibilities:

• Provide strategic leadership and direction for the Risk, Audit, and Integrity (RAI) department, ensuring alignment with organizational goals and objectives.
• Develop, implement, and maintain a comprehensive risk management framework that identifies, assesses, and mitigates risks at all levels of the organization.
• Oversee the internal audit function, ensuring audits are conducted professionally and effectively, with a focus on improving internal controls and compliance.
• Lead integrity assessments, investigations, and compliance reviews to uphold the highest ethical standards within the organization.
• Prepare and present regular reports on risk management, audit findings, and integrity matters to senior management and the board of directors.
• Foster a risk-aware culture throughout the organization, promoting best practices in risk management and audit processes.
• Collaborate with cross-functional stakeholders to drive continuous improvement initiatives related to risk and audit practices.
• Stay abreast of regulatory changes, industry trends, and best practices impacting risk management, audit, and integrity.
• Manage departmental budgets and resources effectively, ensuring efficient operation and achieving strategic objectives.
• Mentor and develop RAI team members, fostering professional growth and enhancing team capabilities.

Job Requirements:

• Master's degree in Accounting, Finance, Business Administration, or a related field; professional certification is highly advantageous.
• Minimum of 10-15 years of experience in risk management, audit, or compliance roles, with significant experience in a leadership or managerial position.
• Strong knowledge of risk management principles, auditing standards, and regulatory requirements.
• Proven experience in leading teams and managing cross-functional projects effectively.
• Exceptional analytical, strategic thinking, and problem-solving skills.
• Demonstrated ability to communicate effectively with all levels of management and stakeholders, providing insights and guidance.
• Strong leadership qualities with a focus on developing and nurturing talent within the team.
• Excellent organizational skills, with the ability to manage multiple projects and deadlines in a dynamic environment.
• Fluency in English and Bahasa Malaysia is required; proficiency in other languages is a plus.

Role summary:

The KL GFS Billing Manager position offers considerable exposure to the business, finance leaders, and the wider shared services teams. You will broaden & strengthen knowledge through leading & integrating varied Billing service challenges globally.  These include Billing operations support across markets such as APAC and UKI and the global task of loading Experian invoices onto customer portals across APAC, EMEA, UKI and NA regions.

What You'll Do:

• Help make decisions about the best way to implement the requirements to allow efficient billing processes for the markets we support
• Propose and implement process and commercial standardization that enables simpler automated solutions and processes including deploying major complex global Billing applications such as ARIA.
• Identify best practices and ongoing support to the business on billing process and functionality while ensuring it is in compliance with relevant policies / legislation
• Lead the integration of new acquisition billing processes into Experian which includes partnering with market FD and the business in deciding and thereafter implementing the best billing process and system solution to provide seamless support without any service disruption to the business
• Lead the Billing teams and monitor/manage operations delivery, project or development milestones, prioritization, and progress to ensure monthly operations support and project delivery.
• Provide regular updates to management and important partners, escalating issues ensure prompt resolution to maintain / achieve operational or project timelines
• Recommend process improvements opportunities, initiating actions or projects for continuous improvement
• Manage the daily billing operations across both Kuala Lumpur and India locations, to ensure smooth execution, target and timelines are met
• Lead as a role model, you will instill a culture of knowledge sharing and working together and implementing clear metrics to measure the success of the team.
• Review and respond to any billing and payment queries received from the clients
• Review the completeness of Billing-Interface reconciliation and month end AR to GL
• Point of escalation for all Billing process and systems matters, promoting UAT and Go live of system changes and procedures when needed
• Ensure billing process and controls are enforced and measured through Indicators Audit Control and Compliance
• Regular calls with defined partner to resolve outstanding actions, go to person of Regional CFO and Head of Finance for any Billing support requirements
• Set a culture of Cross training and support across the other country reports/dashboard and align processes
• To change and pushes themselves beyond what's expected and able to re-evaluates and adjust thinking when things change
• Seek feedback and is open to questioning their assumptions and can demonstrate confidence in handling challenges.

• Coordinate and manage all tenant fit-out and reinstatement between internal and external parties.
• Monitor and review submission of tenant design for full compliance with IPC Shopping Centre’s standard on design guideline, local legislation requirement and Ikano risk requirement, while adhering to fit-out schedule.
• Close liaison with leasing and facilities management on new tenant as well as tenant’s change request.
• Review and manage continuous improvement with respect to Standard Operating Procedure (SOP) i.e. Fit-Out Manual, relevant forms / checklist.
• Incumbent is to be fully accountable on all aspects of tenants’ fit-out works (from receiving of update from leasing, design submission until renovation work at site) while adhering to accomplishing within the stipulated challenging timeline.
• Responsible for fit-out gap finding and remedy closure amid pre-opening inspection.
• Sourcing of quotation, preparation of purchase order and invoice submission to Finance for ad-hoc works which are related to landlord provision.
• To keep up-to-date filing of fit-out related matters.
• Handling of contractor work permit approval, documentation and filing.
• Key person representative of the company on fit-out related matters between the company and the tenant.
• Other ad-hoc assignment as required.