Cafe Hostess / Menu Promoter / 咖啡廳女服務生/菜單促銷員
Full-time
Fresh/Entry Level
3 days ago
工作職責:當顧客到來時,熱情地迎接他們,營造出溫馨的氛圍,讓他們感到舒適。管理等候名單,及時為顧客安排座位,並與服務員協調以確保高效的座位流程。禮貌、
工作職責:
- 當顧客到來時,熱情地迎接他們,營造出溫馨的氛圍,讓他們感到舒適。
- 管理等候名單,及時為顧客安排座位,並與服務員協調以確保高效的座位流程。
- 禮貌、及時地處理客戶的詢問和請求,並在必要時提供協助。
- 積極向顧客推銷咖啡館的菜單、每日特色菜和新商品。
- 提供有關季節性優惠、折扣或促銷的信息,確保客戶了解任何當前優惠。
- 在顧客光臨期間與他們登記,確保他們有正面、愉快的用餐體驗。
- 充滿信心和知識地回答顧客有關菜單項目、成分、過敏原或準備方法的詢問。
- 及時、專業地處理客人的任何疑慮或投訴,確保問題得到解決或根據需要升級。
- 透過電話或線上預訂系統進行和管理預訂。
- 確保與顧客就其預訂狀態、預計等待時間和餐桌供應進行適當溝通。
- 維護一個有組織的系統來管理預訂簿,並確保未預約客人的高效就座。
- 協助計費流程,包括檢查桌子的狀態並與服務器協調最終帳單。
- 有效率處理支付交易,包括處理現金、信用卡或數位支付。
任職資格:
- 具有在咖啡館、餐廳或酒店環境中擔任女主人、服務員或客戶服務職位的經驗者優先,但不是必需的。
- 有銷售或促銷經驗者優先。
- 卓越的客戶服務技能以及友善和外向的個性。
- 強大的溝通和人際交往能力,能夠與客人和團隊成員有效互動。
- 能夠同時處理多項任務,保持條理性,並以冷靜和積極的態度處理壓力情況。
- 咖啡廳菜單的基本知識,包括熱門菜餚、食材和準備技巧。
- 熟練使用預訂系統、銷售點 (POS) 系統和處理付款。
津貼和福利
- 津貼(旅費、交通費等)
- 醫療報銷
- 事假
- 開放文化
- 個人發展機會
Lynn's Catering is the industry responsible for providing speciality catering, cakes/bakery goodies, fullmoon packs, bbq party, stall concept, vegetarian, seminar packages, lunch and dinner buffet and other services to different clients for special events. We can satisfy all your needs with our experience in catering. Feel free to drop us a message or call us up with your requirements and we will do our best to serve you right!
Working Culture at TSL Catering • Collaborative Environment: We foster a team oriented culture that encourages collaboration and mutual support. • Passion for Excellence: Our team is driven by a shared passion for excellence, constantly raising the bar in the catering industry. • Innovation and Creativity: TSL Catering values creativity and innovation, welcoming fresh ideas to enhance our services. • Customer-Centric Approach: We prioritize customer satisfaction, ensuring our clients' needs are at the forefront of everything we do. Benefits of Working at TSL Catering • Competitive Compensation: Enjoy a competitive salary package that reflects your skills and contributions. • Professional Growth: TSL Catering invests in employees' professional development, offering opportunities for skill enhancement and career advancement. • Employee Wellness: We prioritize the well-being of our team, offering health and wellness programs to ensure a balanced work-life experience. • Unique Perks: Take advantage of exclusive perks, including discounts on catering services and special events. Promotion Opportunities at TSL Catering At TSL Catering, we believe in nurturing talent and providing clear pathways for career advancement. Our commitment to employee growth means that joining our team opens doors to exciting promotion opportunities, allowing you to climb the career ladder and achieve your professional goals. Join Us Today Embark on a fulfilling career with TSL Catering. Explore our current job vacancies, apply now, and discover the exciting career opportunities that await you. Join a team that values your passion for the catering industry and offers a platform for your career to flourish. Your journey with TSL Catering begins here!