Total 241 Senior Executive job vacancies in Malaysia, Wilayah Persekutuan Kuala Lumpur

Job Summary

The role provides technical support in diagnosing and treating heart diseases by operating specialized cardiac equipment. The role involves conducting non-invasive diagnostic tests, ensuring the safety and functionality of all cardiac devices, and contributing to the overall care and management of patients.

Key Responsibilities

• Perform and monitor non-invasive cardiac diagnostic tests (e.g., ECG, stress tests, echocardiography) as per physician instructions.
• Operate and maintain cardiac equipment, including ECG machines, stress test machines, and echocardiography ultrasound devices.
• Record and analyze diagnostic results, producing accurate reports for physician review.
• Fit and manage portable ECG monitors for ambulatory monitoring, including Holter and 24-hour blood pressure monitoring.
• Ensure all patient records are maintained with confidentiality and accuracy.
• Assist in developing departmental policies and protocols to improve service standards.
• Manage equipment checks, including electrical safety tests, calibration, and preventive maintenance.
• Support nursing, medical, and other technical staff in implementing patient care protocols.
• Ensure compliance with hospital policies, including infection control, patient safety, and risk management.
• Provide regular reports to hospital management as required.

Essential Qualifications

• Diploma or Degree in Cardiac Technology or in Nursing or a related field.
• Certification in ECG and echocardiography (preferred).
• Proven experience operating cardiac diagnostic equipment.
• Strong understanding of cardiac anatomy, physiology, and pathology.
• Ability to interpret and analyze cardiac test data.
• Excellent communication and teamwork skills.

Perks & Benefits

• Nearby public transport
• Medical insurance

Attractive Salary Package: Basic + Allowance + Commission = Earn up to RM100-150K Annually!

Work Location: Kuala Lumpur, Penang, Kelantan, Sabah, Sarawak

RESPONSIBILITIES :

• Gaining market share in specific businesses by promoting and selling medical devices and consumable products within assigned territories.
• Make territory sales plan by-products and by-customers in accordance with the assigned sales targets.
• Achieve sales target both in products and number of customers as per monthly and quarterly plan.
• Make itineraries and daily activities report of what has been done and how much sales were achieved on that day.
• Report on competitor’s activities and market situation.
• Expand and penetrate the market with both new and existing products.
• Promote the product through good product knowledge.
• The honest and appropriate way of promotional materials use.
• Keep excellent and prompt communication between customers and the company pertaining to the business.
• Keep good relationships with the principal, customers, and colleagues.
• Review regularly the customer master list and recommend for alteration.
• Submit all required reports on time.
• Responsible for detailing, promotion and selling of the partner's range of products to healthcare professionals.
• Responsible for providing excellent customer service to doctors, hospitals, private clinics, specialists and laboratories.

REQUIREMENT :

• STPM / Diploma / Bachelor degree in Medical Science / Biomedical / Electrical & Electronic / Marketing / Economics / Business Administration / Marketing (preferred but not mandatory).
• Superior product knowledge. Able to absorb complex technical product knowledge.
• 2 -3 years’ experience in Medical Devices, pharmaceuticals, OTC or healthcare-related industries is an added advantage but not mandatory. Fresh graduates are highly encouraged to apply!
• Ability to plan, organize, monitor and execute CME / workshop / technical training sessions.
• Highly self-motivated, strong interpersonal, communication and negotiation skills.
• Candidates must be willing to travel extensively.
• Microsoft Word, Excel, PowerPoint skills.
• Results and quality-oriented.
• Excellent team player.
• Good command of English and Bahasa Melayu.
• Extensive product and sales training will be provided.
• Applicants should have full working rights in Malaysia.
• Applicants are encouraged to apply via job street with a complete CV stating current and expected salary.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance
• Dental insurance
• Vision insurance

Job Responsibilities :

• Plan and conduct IT audits in accordance with the approved annual audit plan.
• Assist to develop audit program and prepare audit work documentation as guided by the Internal Audit’s documentation standard to support audit conclusion and results.
• Prepare and discuss audit findings with relevant departments and develop practical, value added recommendations to address the root cause of the issues identified.
• Monitor and follow-up to ensure agreed improvement plans are timely implemented.
• Involvement in the Company’s J-SOX assessment process and other ad-hoc projects as and when required.

Requirements :

• Degree or relevant professional qualification in Information Technology, Computer Science or Information System Auditing / Security.
• A minimum of 4 years of IT audit / IT security experience.
• Good organisational and analytical skills, and possess strong sense of ownership to complete assigned tasks, audits within the stipulated timeframe.
• Good command of English with good report writing and communication skills.
• A good team player with high level of integrity, initiatives, and good interpersonal skills.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

誘人的薪資配套：底薪+津貼+佣金=年薪高達RM100-150K！

工作地點：吉隆坡、檳城、吉蘭丹、沙巴、砂勞越

職責：

• 透過在指定地區推廣和銷售醫療器材和消耗品來獲得特定業務的市場份額。
• 根據分配的銷售目標，制定區域分產品、分客戶的銷售計畫。
• 按月度、季度規劃完成產品和客戶數量的銷售目標。
• 製作行程和日常活動報告，記錄當天所做的事情以及實現的銷售量。
• 報告競爭對手的活動和市場狀況。
• 透過新產品和現有產品擴大和滲透市場。
• 透過良好的產品知識來推廣產品。
• 誠實、適當地使用宣傳資料。
• 在客戶和公司之間保持與業務相關的良好、及時的溝通。
• 與校長、客戶和同事保持良好的關係。
• 定期審查客戶主清單並提出修改建議。
• 按時提交所有必需的報告。
• 負責向醫療保健專業人員詳細介紹、推廣和銷售合作夥伴的產品系列。
• 負責為醫生、醫院、私人診所、專家和實驗室提供優質的客戶服務。

要求 ：

• STPM /文憑/醫學科學/生物醫學/電氣與電子/行銷/經濟學/工商管理/行銷學士學位（優先但非強制） 。
• 卓越的產品知識。能夠吸收複雜的技術產品知識。
• 擁有 2 -3 年醫療器材、製藥、OTC 或醫療保健相關行業的經驗是額外優勢，但不是強制性的。強烈鼓勵應屆畢業生申請！
• 能夠規劃、組織、監控和執行 CME/研討會/技術培訓課程。
• 高度的自我激勵，較強的人際溝通、溝通及談判能力。
• 候選人必須願意經常出差。
• Microsoft Word、Excel、PowerPoint 技能。
• 以結果和品質為導向。
• 優秀的團隊合作者。
• 精通英語和馬來語。
• 將提供廣泛的產品和銷售培訓。
• 申請人應在馬來西亞擁有充分的工作權利。
• 我們鼓勵申請人透過就業街進行申請，並附上完整的履歷，說明當前和預期的薪資。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 公司旅行
• 醫療保險
• 牙科保險
• 視力保險

工作總結

分銷計劃主管將負責管理和協調分銷計劃團隊的活動，其中包括需求和供應計劃人員以及運輸官員。該角色涉及監督庫存控制、需求預測、物料計劃以及入庫和出庫運輸的協調。主管將確保所有流程準確及時執行，遵守海關法規，並實現物流營運的持續改善。

主要職責

• • 團隊領導：監督和管理供需計畫團隊和運輸團隊的活動，確保有效率且有效的運作。
  • 團隊發展：透過定期有效的個人會議、團隊會議和日常輔導，負責培養每個團隊成員的技能和信心以及獨立工作的能力。
  • 需求規劃：透過與 Blum 子公司合作並分析歷史數據，監督 SAP 系統中需求預測的更新和維護。
  • 庫存控制：監控和調整庫存水平，防止庫存過多或缺貨，確保最佳庫存週轉率。
  • 供應計畫：根據預測的需求管理百隆生產基地和供應商的材料請求。
  • 報關流程：
  • 監督航運官員團隊的活動。確保準確準備進出口貨物的文件並符合馬來西亞和國際貿易法規。
  • 入庫和出庫協調：監督入庫貨物的及時、準確接收，並協調向 Blum 子公司和客戶的出庫貨物。
  • 資料管理：維護SAP系統中準確的主數據，以支援有效的規劃和決策。
  • 報告：產生並向高階管理層提交有關庫存狀態、預測準確性和供應鏈績效的定期報告。
  • 持續改進：持續評估和改進計劃和運輸流程，以提高效率和服務品質。
  • 解決問題：及時解決與進出口流程相關的任何問題，以避免延誤。

要求：

• • 供應鏈管理、工商管理、國際商務或相關領域學士學位。
  • 在管理供應鏈職能方面擁有豐富的經驗，包括需求規劃、庫存控制和運輸營運。
  • 精通 SAP 或類似的 ERP 系統，特別是庫存和生產計劃以及導入/導出模組。
  • 廣泛了解馬來西亞海關法規、國際貿易法和轉運流程。
  • 優秀的領導能力和團隊管理能力。
  • 優秀的組織和分析能力。
  • 良好的溝通能力，精通英語和馬來語。

津貼和福利

• 佣金和獎金
• 醫療保險

職責：

• 定義專案目標和目標。
• 使用定性和定量工具監控和分析專案有效性。
• 建議並實施修改以提高有效性並實現專案里程碑。
• 組織、協調和監督指定項目的活動，以製定和實施程序、流程和系統。
• 對員工進行確保專案連續性和完整性的方法方面的教育。
• 建立詳細的任務清單和工作量評估。
• 根據所有關鍵參與者和團隊成員的意見安排短期和長期資源分配計劃。
• 管理進度和風險管理計劃，並提供阻礙專案結果的嚴重偏差警告。
• 確定專案計劃中工作範圍的變更。
• 確保與所有客戶採取適當的規劃措施，重新評估、重新談判和修改工作職責、建議、合約和預算的範圍。
• 與團隊一起評估和分析影響專案結果的風險和問題，並制定緩解計劃。

要求：

• 擁有豐富擔任專案規劃師或類似職位的工作經驗。
• 熟悉專案管理，從構思到交付。
• 能夠準備和解釋流程圖、時間表和分步行動計劃。
• 出色的組織能力，包括多任務處理和時間管理。
• 優秀的面對客戶和團隊合作的能力。
• 熟悉風險管理和品質保證控制。
• 良好的 Microsoft Project 和 Microsoft Planner 工作知識。
• 使用專案管理工具的實務經驗。

津貼和福利

• 公積金
• 社會保險協會
• 佣金和獎金
• 津貼（旅費、交通費等）
• 年假
• 公司旅行
• 有薪病假
• 年會晚宴

Job Summary

The role provides technical support in diagnosing and treating heart diseases by operating specialized cardiac equipment. The role involves conducting non-invasive diagnostic tests, ensuring the safety and functionality of all cardiac devices, and contributing to the overall care and management of patients.

Key Responsibilities

• Perform and monitor non-invasive cardiac diagnostic tests (e.g., ECG, stress tests, echocardiography) as per physician instructions.
• Operate and maintain cardiac equipment, including ECG machines, stress test machines, and echocardiography ultrasound devices.
• Record and analyze diagnostic results, producing accurate reports for physician review.
• Fit and manage portable ECG monitors for ambulatory monitoring, including Holter and 24-hour blood pressure monitoring.
• Ensure all patient records are maintained with confidentiality and accuracy.
• Assist in developing departmental policies and protocols to improve service standards.
• Manage equipment checks, including electrical safety tests, calibration, and preventive maintenance.
• Support nursing, medical, and other technical staff in implementing patient care protocols.
• Ensure compliance with hospital policies, including infection control, patient safety, and risk management.
• Provide regular reports to hospital management as required.

Essential Qualifications

• Diploma or Degree in Cardiac Technology or in Nursing or a related field.
• Certification in ECG and echocardiography (preferred).
• Proven experience operating cardiac diagnostic equipment.
• Strong understanding of cardiac anatomy, physiology, and pathology.
• Ability to interpret and analyze cardiac test data.
• Excellent communication and teamwork skills.

Perks & Benefits

• Nearby public transport
• Medical insurance

• 職位：私人助理。
• 薪資：RM 4000-7000。
• 工作地點：吉隆坡（以穀中城為基地；每週工作5天）

招聘公司。

在馬來西亞證券交易所主板上市的公司。本集團的主要業務活動多元化。目前，他們正在尋找一名成熟的馬來西亞男性候選人擔任個人助理，為組織內的總監提供行政支援。該職位是永久性的，將設在位於吉隆坡谷中城的公司總部。

關於角色

這個角色令人興奮且節奏明快，適合那些在 PLC 環境中尋求新挑戰的人。其工作職責是支持並提高總監在組織內的效率。工作範圍將涉及以下角色：

•積極主動管理總監並為其提供高階管理支援。

•管理和管理總監的電子郵件以及其他郵件和日程安排。

•出席與總監的會議和業務討論。

•與相關方聯絡，例如與集團業務活動相關的法律和顧問。

•起草、準備和審查與業務相關的報告、文件。

•聯絡並協調業務決策。

候選人簡介

在這方面，候選人應具備良好的英語口語和書面能力；良好的英語寫作能力。此外，良好的商業和高級公共事務背景將是有用和有益的。您需要靈活並願意承擔不同工作領域的任務，以支援總監的工作。

該職位需要與廣泛的客戶聯絡，因此候選人輕鬆建立人際網絡的能力是這一令人興奮的職位所必需的特質。在這方面，我們正在尋找具有以下特徵的能夠勝任這一關鍵角色的人：

*30-40歲的馬來西亞男性。

*成熟、聰明、活潑、風度翩翩，重要的是平易近人。

*至少擁有工商管理文憑（或學位）資格或同等學歷。

*在之前的職位中擔任行政助理或私人助理，擁有 3-5 年的綜合工作經驗。

*良好的英語、口語和寫作能力，並精通國語和中文/普通話。

*進階 Microsoft 應用程式技能（Word、Excel、Power Point 和 Outlook）。

你將得到什麼回報——獎勵。

作為對您工作的回報，我們的客戶將為谷中城的工作提供有競爭力的薪資待遇。從長遠來看，您將獲得工作保障和職業發展。

申請此職位

特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以透過JOBSTORE線上申請，點擊下面的「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件jobs@chrisjac.com.my將簡歷直接轉發給我們CHRISJAC

克里斯雅克 的更多職位

Chrisjac 提供更多職缺。要了解有關 Chrisjac 可以提供的所有職業機會的更多信息，請訪問我們的網站www.chrisjac.com.my

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

• Position: Personal Assistant.
• Salary: RM 4000-7000.
• Work location: Kuala Lumpur (Based at Mid Valley City; 5-day week)

The hiring company.

A public listed company on the main board of Bursa Malaysia. The Group's principal business activities are diversified. Currently they are seeking a matured Malaysian male candidate to assume the role of Personal Assistant performing executive support to their Director within the organization. The position is permanent and will be based at their corporate head office at Mid Valley City in Kuala Lumpur.

About the role

This role is exciting and fast paced and it would suite some one who is looking for a new challenge in a PLC environment. The job role is to support and enhance the effectiveness of the Director within the organization. The job scope will entail the following role:

• Pro-actively manage and provide high level executive support to Director.

•Manage and administer Director's email and other mails and schedules.

•Attending meetings and business discussions with the Director.

•Liaison with relevant parties like the legal and consultants related to the Group's business activities.

•Drafting, preparation and review of reports, documents related to the business.

•Liaise and coordinate business decisions.

Candidate Profile

In this respect, candidate should possess a proven good command of English,both spoken and written; a good writing skills in English. Besides, a good business and PA background at senior level will be useful and beneficial. You need to be flexible and willing to take on tasks in quite a different areas of work in support of the portfolio of Director.

This role has extensive clients liaison so the candidate's ability to network with ease are traits that are essential for this exciting role. In this respect, we are looking for some one who can fit into this critical role with the following traits:

*Malaysian male in age group 30-40.

*Matured, bright, lively and personable disposition and importantly approachable person.

*Possess at least a Diploma (or Degree) qualification in Business Administration or its equivalent.

*3-5 years of combined working experience as a Executive Assistant or PA in previous capacity role.     

*Good command of English,spoken and written plus conversant in BM and Chinese/Mandarin.

*Advance skills in Microsoft applications(Word, Excel and Power Point and Outlook).

What you will get in return-The reward.

In return for your work, our client will be offering a competitive remuneration package for the job based at Mid Valley City. You will be rewarded with job security and career progression in the long run.

APPLICATION FOR THIS JOB

Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online through JOBSTORE by clicking the apply button below to submit your application. Alternatively, candidates may forward their resume directly to us at CHRISJAC via our E-mail at jobs@chrisjac.com.my

More jobs from Chrisjac

More job openings are available from Chrisjac. To learn more about all of the career opportunities that Chrisjac can offer, please visit our website at www.chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

[PRIORITY HIRING IN LISTED COMPANY]

• Position: Accountant.
• Salary: RM 6000-8000.
• Work location: Central Business District; Mid Valley City, Kuala Lumpur.
• Working hours: 8.30 am-5.30 pm (Monday-Friday)

Chrisjac Recruitment is an established recruitment firm,servicing corporate clients in Malaysia for close to three decades in staffing industry. As part of providing value-added recruitment services to our long standing corporate clients, Chrisjac Recruitment is currently seeking qualified Accountant to fill the openings for a group of Public listed companies(PLC) that have arisen in city center and also at Mid Valley City.

Roles & Responsibilities

As Accountant, you will be responsible for managing day-to-day accounting activities within the group of subsidiary companies. This position will report to the senior Group Finance Manager of the group. She will be responsible for managing company's full set of accounts and prepare and produce basic financial reporting for the management.

Candidate Profile & Attributes

We are looking for candidates with the following background:

*Malaysians in age group 28-38.

*Professional qualification ACCA or CIMA (Graduate or finalist) or Bachelor degree in Accountancy.

*Candidates who have prior audit experience would be a big plus to consider.

*Candidate for this role should be technical competent and up to date with all relevant technical accounting pronouncement and standards.

To be considered for this role, we are looking for Accounting qualified candidates with good spoken and written command of English and conversant in BM and Chinese/Mandarin.

We are looking for candidates with positive work attitudes and who can take on challenging work. The successful applicants will need to have strong technical accounting skills, be prepared to be hands on and deal with details.

HOW TO APPLY

Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online via JOBSTORE by clicking the apply button below to submit your application. Alternatively, candidate may forward their resume directly to us at CHRISJAC via our E-mail at: jobs@chrisjac.com.my

More jobs from Chrisjac

More job openings are available from Chrisjac. To learn more about all of the career opportunities that Chrisjac can offer, please visit our website at: www.chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

【上市公司優先聘用】

• 職位：會計師。
• 薪資：RM 6000-8000。
• 工作地點：中央商務區；吉隆坡谷中城。
• 工作時間：8.30 am-5.30 pm（週一至週五）

Chrisjac Recruitment 是一家成熟的招聘公司，在人力資源行業為馬來西亞的企業客戶提供服務近三十年。作為向我們的長期企業客戶提供增值招聘服務的一部分，Chrisjac Recruitment 目前正在尋找合格的會計師來填補市中心和谷中城出現的一批上市公司 (PLC) 的空缺。

角色和職責

身為會計師，您將負責管理子公司集團內的日常會計活動。該職位將向集團高級集團財務經理報告。她將負責管理公司的全套帳目，並為管理層準備和製作基本財務報告。

候選人簡介和屬性

我們正在尋找具有以下背景的候選人：

*28-38歲年齡層的馬來西亞人。

*ACCA 或 CIMA 專業資格（畢業生或決賽入圍者）或會計學士學位。

*具有審計經驗的候選人將是值得考慮的一大優勢。

*此職位的候選人應具備技術能力，並了解所有相關的技術會計聲明和標準。

為了考慮擔任此職位，我們正在尋找具有會計資格的候選人，他們具有良好的英語口語和書面能力，並且精通國語和中文/普通話。

我們正在尋找具有積極工作態度並且能夠承擔具有挑戰性的工作的候選人。成功的申請者需要具備較強的會計技術技能，準備親自動手並處理細節。

如何申請

特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以透過JOBSTORE線上申請，點擊下面的「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件直接將簡歷轉發給我們的CHRISJAC ： jobs@chrisjac.com.my

克里斯雅克 的更多職位

Chrisjac 提供更多職缺。要了解有關 Chrisjac 可以提供的所有職業機會的更多信息，請訪問我們的網站： www.chrisjac.com.my

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

• Position: Corporate Secretarial Executive.
• Job type: Full-time permanent on 5-day week basis (Monday to Friday)
• Salary: RM 4000-5000.
• Work/Job location: Kuala Lumpur (City center; Mid Valley City).

Chrisjac are pleased to be working in collaboration with our long standing clients in seeking ICSA graduates to assume the role of Corporate Secretarial Executive (Senior) in Kuala Lumpur area. Our clients are successful PLC business conglomerates in Malaysia.

In this instant, the successful candidate(s) will be responsible for corporate governance and for ensuring the company complies with its obligations under the Companies Act and listing rules in Malaysia. Your new role will involve in providing board support, regulatory compliance and corporate administration.

Details of Role & Responsibility

The role is full time permanent that will be at the group's corporate head office. As Corporate Secretarial Executive, you will provide support to the Group Company Secretary and Board of Directors in carrying out corporate secretarial functions.

Assist in ensuring all secretarial functions are according to statutory compliance with the provisions of the Companies Act, Bursa Malaysia listing requirements and Securities Commission.

Responsible to manage the company secretarial compliance work for a PLC and its group of companies.

Assist in handling corporate secretarial matters and compliance with statutory requirements.

Advise the Board of Directors on their corporate and legal responsibilities and matters of corporate governance.

Manage Board and shareholders matters such as organizing meetings, preparing and circulating board papers, reports,minutes and announcements.

To attend board meetings for the group of companies.

Requirements:Candidate profile

Candidates who aspire to fill this role must be a pro-active person with positive work attitude. At the same time, candidates must be able to demonstrate some solid strong corporate administration and professional interpersonal skills as you will be engaging with senior stakeholders.

Successful candidates must be a ICSA graduate (qualified or part qualified) with some relevant experience gained within a Co Sec functions. You must be a pro-active and have a great positive attitude to working under pressure. 

-ICSA qualified/part-qualified.

-At least 2-4 years of corporate secretarial experience, ideally in listed environment.

-Good command of English, both verbal and written.

-Pleasant disposition with excellent interpersonal and communication skills.

-Proficient in MS Word, Excel and Power Point.

HOW TO APPLY

Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may choose to apply online via JOBSTORE by clicking the apply button to submit your application. Alternatively, candidates may forward resume directly to us at Chrisjac via our Email at jobs@chrisjac.com.my

More jobs from Chrisjac

More job openings are available from Chrisjac. To learn more about all of the opportunities that Chrisjac can offer, please visit our website at www.chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

• 職位：公司秘書主管。
• 工作類型： 全職永久工作，每週工作 5 天（週一至週五）
• 薪資：RM 4000-5000。
• 工作/工作地點：吉隆坡（市中心；谷中城）。

Chrisjac 很高興與我們的長期客戶合作，尋找 ICSA 畢業生擔任吉隆坡地區的公司秘書主管（高級）職位。我們的客戶是馬來西亞成功的 PLC 商業集團。

此時，成功的候選人將負責公司治理並確保公司遵守《公司法》和馬來西亞上市規則規定的義務。您的新角色將涉及提供董事會支援、監管合規和公司管理。

角色和責任的詳細信息

該職位是全職、永久的，並將在集團公司總部工作。身為公司秘書主管，您將為集團公司秘書和董事會履行公司秘書職能提供支援。

協助確保所有秘書職能符合公司法、馬來西亞證券交易所上市要求和證券委員會的規定。

負責管理 PLC 及其集團公司的公司秘書合規工作。

協助處理公司秘書事務並遵守法定要求。

就其公司和法律責任以及公司治理事宜向董事會提供建議。

管理董事會和股東事務，例如組織會議、準備和分發董事會文件、報告、會議記錄和公告。

出席公司集團的董事會。

要求：候選人簡介

渴望擔任此職位的候選人必須是一個積極主動、工作態度積極的人。同時，候選人必須能夠展示一些紮實、強大的企業管理和專業的人際交往能力，因為您將與高階利害關係人打交道。

成功的候選人必須是 ICSA 畢業生（合格或部分合格），並在 Co Sec 職能中獲得一些相關經驗。您必須積極主動，並對在壓力下工作有積極的態度。

-ICSA 合格/部分合格。

- 至少2-4年的公司秘書經驗，最好是在上市環境。

-良好的英語口語和書面能力。

-個性開朗，具有優秀的人際互動和溝通能力。

- 精通 MS Word、Excel 和 Power Point。

如何申請

特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以選擇透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件jobs@chrisjac.com.my將簡歷直接轉發給我們 Chrisjac

克里斯雅克 的更多職位

Chrisjac 提供更多職缺。如欲了解更多有關 Chrisjac 所能提供的所有機會，請造訪我們的網站www.chrisjac.com.my

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

•Position: EA/Executive Assistant.

•Salary: RM 4000-6000.

•Job location: Mid Valley City (5-day week),Kuala Lumpur.

The hiring company

This is an established public listed company, a conglomerate engaged in a wide spectrum of business activities in Malaysia. Currently they are seeking a matured male professional candidate to assume the role of executive personal support to their Director within the organization. The position is permanent and will be based at their corporate head office at Mid Valley City in Kuala Lumpur.

Key Job Responsibilities

This role will support a senior Director who hold a number of different portfolio within the organization. As Executive Assistant, you will be exposed to a diverse group of businesses and so you will need to be business savvy and highly adaptable. Your primary responsibility will be to provide high level administrative support to the Director. You will be kept busy with everything from booking dinner reservations, organizing high profile corporate events, diary management and extensive travel and even business presentations. The position is based at Mid Valley City and the role requires some traveling (with overnight stay when required).

Role activities:

•Provide high level executive support, exercising discretion, initiative to support the Director.

•Manage and administer Director's email and other mails and schedules.

•Attending meetings and business discussions with the Director.

•Liaison with relevant parties related to the Group's business activities.

•Drafting, preparation and review of reports, documents related to the business.

•Manage complex travel schedules

Job Requirements/Candidate profile

•Malaysian Male age 30-45; dynamic personality with bright, lively and personable disposition. 

•Possess minimum a Diploma qualification; Bachelor degree in Business or its equivalent will be well received.

•3-5 years administrative experience in an environment that has provided you with strong commercial awareness.

•Experience and abilities in general administrative practices and ability to provide effective executive level support.

•Highly developed interpersonal skills and proven written and verbal communication skills.

•Good command of English is a prerequisite for this role; display a high level of written and spoken communication skills is required; proficient in BM and in Mandarin.

•Previous experience in public listed environment will be highly regarded. 

•Excellent skills in MS Office and internet applications.

HOW TO APPLY

Interested candidates are hereby invited to apply by forwarding a copy of up-to-date resume for our review. You may choose to apply online through JOBSTORE by clicking the Apply button to submit your application. Alternatively,candidates may forward their resume directly to us at CHRISJAC via our E-mail at: jobs@chrisjac.com.my

More job from Chrisjac

More job openings are available from Chrisjac. To learn more about all of the career opportunities that Chrisjac can offer, please visit our website at www.chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

Company Industry : Information Technology

Working Location : Kuala Lumpur

Working Mode : Hybrid mode

Working Hour : 10am to 7pm

Working Day : Monday - Friday

Salary range : RM5,000 – unlimited

Job Description : 

• Design, develop, and maintain scalable web applications using PHP and the Laravel framework.
• Develop APIs for internal and external integrations.
• Optimize application performance to ensure high availability and responsiveness.
• Write unit tests and perform debugging to ensure the robustness of the application.
• Collaborate with the front-end development team to integrate user-facing elements.
• Manage databases, including MySQL, and ensure data consistency and security.
• Follow best practices in coding, architecture, and security.
• Participate in code reviews and contribute to improving team workflows.
• Maintain proper documentation for new and existing applications.
• Stay up-to-date with industry trends, technologies, and frameworks to ensure continuous improvement.

Requirements :

• 8 years of experience in PHP development, with at least 8 year working with Laravel framework.
• Experience working with Agile/Scrum methodologies.
• Knowledge of cloud platforms (e.g., AWS, Azure).
• Familiarity with microservices architecture.
• Exposure to CI/CD pipelines.
• Strong understanding of OOP (Object-Oriented Programming) principles.
• Hands-on experience with MySQL or other relational databases.
• Proficient in writing RESTful APIs.
• Solid knowledge of version control tools (Git).
• Familiarity with front-end technologies (HTML, CSS, JavaScript, Vue.js/React.js) is a plus.
• Experience with Docker and deployment tools is an advantage.
• Understanding of security best practices and performance optimization techniques.
• Ability to work in a fast-paced environment and manage multiple projects efficiently.
• Strong problem-solving skills and attention to detail.
• Excellent communication skills and a team player mindset.

Company Benefits :

• Parking Allowance
• Medical Claim
• Annual Leave 12 days
• Medical Leave 14 days
• Medical Claim RM1000 per year

•職位：EA/執行助理。

•薪水：RM 4000-6000。

•工作地點：吉隆坡谷中城（每週工作5天）。

招募公司

這是一家成熟的上市公司，是一家在馬來西亞從事廣泛商業活動的企業集團。目前，他們正在尋找一名成熟的男性專業候選人來擔任組織內總監的行政個人支援角色。該職位是永久性的，將設在位於吉隆坡谷中城的公司總部。

主要工作職責

該職位將為在組織內擔任多個不同職務的高級總監提供支援。作為行政助理，您將接觸到多元化的企業群體，因此您需要具備業務頭腦和高度的適應能力。您的主要職責是向主任提供高階行政支援。您將忙於處理各種事務，從預訂晚餐、組織高調的公司活動、日記管理和廣泛的旅行甚至商務演示。此職位位於谷中城，需要出差（需要時需過夜）。

角色活動：

•提供高階行政支持，行使自由裁量權，主動支持主任。

•管理和管理總監的電子郵件以及其他郵件和日程安排。

•出席與總監的會議和業務討論。

•與集團業務活動相關方聯絡。

•起草、準備和審查與業務相關的報告、文件。

•管理複雜的旅行行程

職位要求/候選人簡介

• 30-45 歲的馬來西亞男性；個性活潑，開朗、活潑、風度翩翩。

•至少擁有文憑資格；商業學士學位或同等學歷將受到好評。

• 3-5 年的管理經驗，能夠為您提供強大的商業意識。

•一般管理實務方面的經驗和能力以及提供有效的行政級別支援的能力。

•高度發達的人際溝通能力以及經過驗證的書面和口頭溝通技巧。

•良好的英語能力是擔任此職位的先決條件；需要表現出高水準的書面和口頭溝通技巧；精通國語和普通話。

•先前在公開上市環境的經驗將受到高度重視。

•優秀的MS Office 和網路應用技能。

如何申請

特此邀請有興趣的候選人透過轉發最新履歷副本進行申請，以供我們審核。您可以選擇透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件直接將簡歷轉發給我們的CHRISJAC ： jobs@chrisjac.com.my

Chrisjac 的更多工作

Chrisjac 提供更多職缺。要了解有關 Chrisjac 可以提供的所有職業機會的更多信息，請訪問我們的網站www.chrisjac.com.my

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

• Position: Personal Assistant to Director.
• Salary: RM 4000-7000.
• Work location: Mid Valley City (5-day week), Kuala Lumpur.

About the company.

A public listed company on the main board of Bursa Malaysia. The Group's principal businesses include technology, corporate advisory & stockbroking,manufacturing, trading and F&B operations. Currently they are seeking a matured Malaysian male candidate to assume the role of executive support to their Director within the organization. The position is permanent and will be based at their corporate head office at Mid Valley City in Kuala Lumpur.

About the role

This role is exciting and fast paced and it would suite some one who is looking for a new challenge in a PLC environment. The job role is to support and enhance the effectiveness of the Director within the organization.

• Pro-actively manage and provide high level executive support to Director.

•Manage and administer Director's email and other mails and schedules.

•Attending meetings and business discussions with the Director.

•Liaison with relevant parties like the legal and consultants related to the Group's business activities.

•Drafting, preparation and review of reports, documents related to the business.

•Liaise and coordinate business decisions.

Candidate Profile

In this respect, candidate should possess a proven good command of English,both spoken and written; a good writing skills in English. Besides, a good business and PA background at senior level is essential. You need to be flexible and willing to take on tasks in quite a different areas of work in support of the portfolio of Director.

This role has extensive clients liaison so the candidate's ability to network with ease are traits that are essential for this exciting role. In this respect, we are looking for some one who can fit into this critical role with the following traits:

*Malaysian male in age group 32-45.

*Matured, bright, lively and personable disposition and importantly approachable person.

*Possess at least a Diploma (or Degree) qualification in Business Administration or its equivalent.

*3-5 years of combined working experience as a Executive Assistant or PA in previous capacity role.     

*Good command of English,spoken and written plus conversant in BM and Chinese/Mandarin.

*Advance skills in Microsoft applications(Word, Excel and Power Point and Outlook).

What you will get in return-The reward.

In return for your work, our client will be offering a competitive remuneration package for the job based at Mid Valley City. You will be rewarded with job security and career progression in the long run.

APPLICATION FOR THIS JOB

Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online through JOBSTORE by clicking the apply button below to submit your application. Alternatively, candidates may forward their resume directly to us at CHRISJAC via our E-mail at jobs@chrisjac.com.my

More jobs from Chrisjac

More job openings are available from Chrisjac. To learn more about all of the career opportunities that Chrisjac can offer, please visit our website at www.chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave

• 職位：總監私人助理。
• 薪資：RM 4000-6000。
• 工作地點：吉隆坡谷中城（每週工作 5 天）。

關於公司。

在馬來西亞證券交易所主板上市的公司。他們的業務活動多元化。目前，他們正在尋找一名成熟的女性候選人來擔任組織內總監的行政支援角色。該職位是永久性的，將設在位於吉隆坡谷中城的公司總部。

關於角色

這個角色令人興奮且節奏明快，適合那些在 PLC 環境中尋求新挑戰的人。其工作職責是支持並提高總監在組織內的效率。

•積極主動管理總監並為其提供高階管理支援。

•管理和管理總監的電子郵件以及其他郵件和日程安排。

•出席與總監的會議和業務討論。

•與相關方聯絡，例如與集團業務活動相關的法律和顧問。

•起草、準備和審查與業務相關的報告、文件。

•聯絡並協調業務決策。

候選人簡介

在這方面，候選人應具備良好的英語口語和書面能力；良好的英語寫作能力。此外，良好的商業和高級公共事務背景也是必不可少的。您需要靈活並願意承擔不同工作領域的任務，以支援總監的工作。

該職位需要與廣泛的客戶聯絡，因此候選人輕鬆建立人際網絡的能力是這一令人興奮的職位所必需的特質。在這方面，我們正在尋找具有以下特徵的能夠勝任這一關鍵角色的人：

*35-45歲的馬來西亞女性；成熟的個性。

*成熟、聰明、活潑、風度翩翩，重要的是平易近人。

*至少擁有工商管理文憑（或學位）資格或同等學歷。

*在先前的職位中至少有 3-5 年作為行政助理或 PA 的綜合工作經驗。

*良好的英語、口語和寫作能力，並精通國語和中文/普通話。

*進階 Microsoft 應用程式技能（Word、Excel、Power Point 和 Outlook）。

你將得到什麼回報——獎勵。

作為對您工作的回報，我們的客戶將為位於格拉納再也地區的工作提供有競爭力的薪資待遇。從長遠來看，您將獲得工作保障和職業發展。

申請此職位

特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以透過JOBSTORE線上申請，點擊下面的「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件jobs@chrisjac.com.my將簡歷直接轉發給我們CHRISJAC

克里斯雅克 的更多職位

Chrisjac 提供更多職缺。要了解有關 Chrisjac 的所有職業機會的更多信息，請訪問我們的網站www.chrisjac.com.my

津貼和福利

• 休閒著裝要求
• 事假

公司業：資訊技術

工作地點：吉隆坡

工作模式：混合模式

工作時間 :上午 10 點至晚上 7 點

平日 :週一至週五

薪資範圍： RM5,000 – 不限

職位說明 ：

• 使用 PHP 和 Laravel 框架設計、開發和維護可擴展的 Web 應用程式。
• 開發用於內部和外部整合的 API。
• 優化應用程式效能以確保高可用性和響應能力。
• 編寫單元測試並執行偵錯以確保應用程式的穩健性。
• 與前端開發團隊合作整合以使用者為導向的元素。
• 管理資料庫（包括MySQL）並確保資料一致性和安全性。
• 遵循編碼、架構和安全性方面的最佳實務。
• 參與程式碼審查並為改進團隊工作流程做出貢獻。
• 為新的和現有的應用程式維護適當的文件。
• 隨時了解最新的行業趨勢、技術和框架，以確保持續改進。

要求 ：

• 8 年 PHP 開發經驗，至少 8 年使用 Laravel 框架。
• 具有使用敏捷/Scrum方法的經驗。
• 了解雲端平台（例如 AWS、Azure）。
• 熟悉微服務架構。
• 接觸CI/CD 管道。
• 對OOP（物件導向程式設計）原理有深刻的理解。
• 使用 MySQL 或其他關係型資料庫的實務經驗。
• 熟練編寫RESTful API。
• 紮實的版本控制工具（Git）知識。
• 熟悉前端技術（HTML、CSS、JavaScript、Vue.js/React.js）者優先。
• 使用 Docker 和部署工具的經驗是一個優勢。
• 了解安全最佳實務和效能優化技術。
• 能夠在快節奏的環境中工作並有效管理多個專案。
• 強大的解決問題的能力和對細節的關注。
• 優秀的溝通技巧和團隊合作精神。

公司福利：

• 停車津貼
• 醫療索賠
• 年假12天
• 病假 14 天
• 醫療索賠每年 RM1000

POSITION SUMMARY:

We are seeking an experienced Senior Database Administrator to provide technical leadership and support for Oracle eBusiness Suite (EBS) Applications. The successful candidate will be responsible for managing and maintaining Oracle databases, ensuring optimal performance, security, and availability.

RESPONSIBILITIES:

• Responsible for the day-to-day administration and maintenance of the database systems in operation, including tasks related to identifying and troubleshooting application database issues.
• Perform health check on database servers.
• Proactively in capacity planning and performance tuning of the Databases.
• Proactively identify potential issues and risks and work with relevant parties to resolve them or escalate them to the project/application management team.
• Support data migration, application cloning, patch analysis and deployment.
• Creation and maintenance of SQL queries and routines to facilitate reports and scheduling of batch jobs.
• Maintain Database server security to comply with audit
• Ensures that all deliverables are thoroughly documented. Responding to database related alerts.
• Instill personal quality culture and adopt good practices in delivering systems.
• Promote customer centric and service-oriented support and services.
• Support and collaborate closely on cross functional team effort
• Optimize resources to achieve productivity and efficiency targets.
• Resolve incidents and problems to achieve targeted Service Level Agreement (SLA) and communicate of same to stakeholders.
• Develop and refine technical procedures, scripts and associated documentation.
• Assist in disaster recovery preparation, planning and testing.
• Assist in backup and recovery preparation, planning and testing.
• Responsible in deployment of applications to production servers as requested.
• Collaborating with other departments to support the organization’s cybersecurity framework.
• Any other duty & responsibility which the company may assign from time to time.

QUALIFICATIONS:

• Bachelor’s degree in computer science or related field
• Minimum 5 years of Oracle EBS Database Administration experience.
• Proficient in installing, configuring, administering, tuning, disaster recovery and troubleshooting Oracle EBS on Linux environments is a MUST.
• Possess good understanding of Oracle current product line; RDBMS, Middleware, Application suite, secured iSupplier portal, OBIEE and SOA
• Addition Knowledge of other DBMS such as MSSQL, MySQL, MariaDB, Firebase will be an added advantage.
• Strong command of the English and comfortable with process/functional documentation.
• Self-motivated with attention to detail.
• Organizes own workload, sets priorities and works within deadlines.
• Excellent organization, communication and interpersonal skills.
• Good analytical and problem-solving skills.
• Strong time management and multi-tasking skills
• Able to work with minimum supervision, as well as able to contribute to team development.
• Able to mentor junior DBA.
• Professional certification will be added advantage

Job Types: Full-time, Permanent

Pay: RM5,000.00 - RM5,500.00 per month

Benefits:

• Dental insurance
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development
• Vision insurance

The Office Automation and Technical Support Manager is responsible for overseeing office technology systems, managing IT support, and leading the entire lifecycle of all workstation equipment e.g. laptops and devices.  This will cover all staff in all Malaysian offices (Titiwangsa, Menara KH, Cyberjaya, Penang) 

This position is ideal for a tech-savvy leader who excels at implementing automation tools, managing device procurement and distribution, delivering excellent user support across the organization, and providing strategic leadership in technology deployment to enhance productivity. 

Key Responsibilities: 

1. Office Automation Management: 

• Oversee the selection, deployment, and management of office automation tools (e.g., M365, Microsoft Dynamics, JIRA). 
• Work closely with department heads to assess needs and identify opportunities to automate repetitive tasks and streamline office workflows. 
• Manage vendor relationships and liaise with external service providers to ensure timely upgrades, support, and integration of systems. 

2. Internal Technical Support: 

• Lead the internal technical support team to provide high-quality, timely support for staff on hardware, software, and network-related issues. 
• Implement and maintain helpdesk systems to track, prioritize, and resolve employee IT issues efficiently. 
• Develop and enforce IT support policies, procedures, and documentation to maintain smooth operations and ensure security compliance. 
• Developing and managing the organisation’s private Sharepoint intranet. 

3. Equipment Procurement and Management: 

• Manage the team responsible for procuring, configuring, and distributing laptops, mobile devices, and other office technology equipment like meeting room electronic equipment. 
• Ensure the timely provision of technology to new hires and existing employees, including the setup and deployment of devices. 
• Oversee inventory management for office technology assets, including tracking, repair, and lifecycle management of devices. 

4. System Management & Upgrades: 

• Oversee the regular maintenance, updates, and troubleshooting of office hardware and software systems. 
• Ensure all office technology, including printers, computers, phones, and networking equipment, is functioning optimally. 
• Implement backup, disaster recovery, and cybersecurity protocols to safeguard company data and ensure business continuity. 

5. Training and Development: 

• Lead, develop and mentor the IT admin and technical support team   
• Organize and deliver training sessions for staff on new office automation tools, software, and IT policies. 
• Develop user guides and technical documentation to enhance self-service support. 

6. Strategic Leadership: 

• Collaborate with senior management to identify technology-driven opportunities that will increase organizational efficiency and innovation. 
• Stay up-to-date with the latest office automation trends, software solutions, and best practices in technical support. 

Qualifications: 

• Bachelor's degree in Information Technology, Computer Science, or a related field. 
• 5+ years of experience in IT support, cloud solutioning, office automation, or a related field, with at least 2 years in a management role. 
• Strong technical knowledge of office software systems, workflow automation tools, network infrastructure, and cybersecurity practices. 
• Excellent problem-solving skills with a proactive and hands-on approach to troubleshooting. 
• Experience in managing IT projects, including system rollouts and upgrades. 
• Strong communication and interpersonal skills, with the ability to work with non-technical staff and cross-functional teams. 

• Respond to technical queries in relation to professional and regulatory standards.
• Plan and conduct internal and external training relating to professional and regulatory standards.
• Keep updated with the professional and regulatory standards including conduct of research and studies from time to time.
• Monitor and report on the operating effectiveness of the Firm’s level of quality control.
• Assist to implement changes to the audit methodology in order to maintain compliance with the applicable approved accounting and auditing standards in Malaysia.
• Ensure the quality of audit engagements carried out within the Firm are in compliance with professional standards and the Firm’s requirement.
• Liaise with various global/local professional bodies and regulators on the current development issues in the industry.
• Assist in any other ad-hoc projects or assignments which may be assigned from time to time.

Job Requirement:

• A Bachelor's Degree or equivalent in Accountancy, Finance, or a related field is required.
• Preferably a member of a recognised accounting body (i.e., MIA / MICPA / ACCA / ICAEW or equivalent).
• Minimum 8 years of working experience in related fields, including audit experience, in well-established professional services firms will be an added advantage.
• Have sound knowledge of international and local accounting as well as auditing standards.
• Excellent written and verbal communication skills.
• Strong interpersonal skills besides the ability to learn and adapt quickly.
• Able to work independently, with strong attention to detail and the ability to generate high-quality deliverables.
• Strong analytical skills and problem-solving

Primary Responsibilities

Marketing Management

• Develops a public relations program for the hotel based on its marketing goals. Liaises with Marketing in targeting specific markets and developing the public relations strategies to reach these markets
• Develops media contacts, plans press conferences and other press activities. Acts as hotel’s liaison with media to promote good publicity and counteract bad publicity.
• Develops and organizes promotional activities, coordinates with departments concerned; invites VIPs and media to promotional activities; prepares and issues press releases
• Establishes sales leads from the study of magazines, newspapers and form personal contacts; coordinates sales leads with Banqueting and Sales Departments
• Disseminates corporate press releases to appropriate local trade and consumer media
• Establishes a program for sending promotional news to trade publications on a regular basis releases covering special events, promotions, etc.
• Prepares promotional press releases on personalities among guests and employees of the hotel and on newsworthy events in the hotel
• Provides information to other departments on activities within and outside the hotel which may be useful when dealing with guests
• Accepts clients and media complaints, requests, and inquiries and coordinates handling with departments concerned
• Coordinates all activities with the Sales Manager
• Maintains good public relations by extending personalized service to VIPs. e.g. following up on reservations for VIPs, assisting in greeting VIPs and groups upon their arrival, sending welcome letter to VIP guests
• Coordinates guest lists and invitations for VIP receptions, luncheons, dinners, etc.
• Maintains clipping files pertaining to the hotel(s) based on daily perusal of the media and provides same to General Manager, other departments, other hotels, corporate public relations, as appropriate
• Maintains mailing list/contact file
• Maintains hotel photo file
• Liaises with Human Resource Manager on matters affecting corporate image
• Develop hotel gifts and giveaways
• Builds profile within local market place through attendance at various events and local market place
• Co-ordinates hotel photography when required
• Monitors awareness of competitor activities and use information when developing strategies
• Plans and coordinates sponsorship activities.
• To supervise the maintenance of a mailing list consisting of a record of former and existing clients of the hotel.
• To organize regular visits by professional persons from the media and members of the trade to the hotel.
• To present a summary of visits to the General Manager and Director of Sales & marketing on a regular basis.
• To attend all official functions as a representative of the hotel.
• To greet all VIP guests of the hotel.
• To ensure that stationary and printed items are standardized and conforms to the MERCURE standards.
• To closely coordinate social events in the hotel.
• To closely observe matters pertaining to PR activities of the hotel and other hotels (competitors) on a regular basis.

Team Management

• Interview, select and recruit direct reports  
• Identify and develop team members with potential
• Conduct performance review with the team
• Constantly monitor team members’ appearance, attitude and degree of professionalism
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

Other Responsibilities

• Attend all briefings, meetings and trainings as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Be aware of the hotel fire & life safety/emergency procedures
• Perform other reasonable duties assigned by the assigned by the Management

Main Complexity/Critical issues in the Job

• Defines precise guest requirements and ensures that the guest services offered corresponds effectively to their requests

Job Brief:

The Senior Analyst of Planning & Performance Management provides supporting roles for engaging and coordinating across functions and levels in the capacity of Business Planning and Performance Management within MRANTI and external stakeholders, i.e. MOSTI, MOF and other ministries as and when required. This includes supporting functions in the strategic planning process; review of strategic partnership; evaluating business opportunities; providing insight and direction in new market development; preparing strategic reports, recommendations and presentations; and gathering market and competitive intelligence.

Job Responsibilities:

• Strategic Orientation – Support the generation of a strategic plan that integrates numerous business issues, functions and resources for effective action. Identify potential strategic partners, alliances and relationships to expand core product lines or bring new product lines to the organisation.
• Communication – Develop, communicate, & support implementation & execution of business development growth strategies & processes to meet both market share & revenue goals. Communicate the Business Development strategy to CEO and Senior Management.
• Market Knowledge – Develop & grow business relationships in all market segments vital to the success of the Company. Able to anticipate, to capitalise on and possibly drive changes in the market.
• Result Orientation – Liaise with members of staff to ensure top level client experience in all cases of client interactions from follow up to delivery and needs assessment.
• Collaboration & Influence – Build and strengthen networks and relationships with key stakeholders such as ministries, government agencies, industry players and private companies across various sectors.
• People and Organisation Development – Identify and develop resources relevant to business development and sales goals. Oversee the organisational effectiveness, transformation execution management, and leadership development of the organisation towards improving the core competency of the company.

Job Requirements:

• Candidate must have a Bachelor’s degree in Business Administration, Business Information System, Finance and other relevant disciplines that is equivalent.
• Possesses a minimum of 6 to 8 years of professional work experience in Strategic Planning and Performance Management.
• Well versed with Strategic and Business Planning tools or methodology, i.e. Strategy Map.
• Possesses the experience and knowledge in the following:

1. Understanding of the technology and innovation ecosystem.
2. Designing and executing Performance Management and Reporting framework.
3. Google Suite applications and MS Office (Excel and PowerPoint).

• Ability to work with recent technological applications relating to daily tasks.

Quality Assurance analysts audit interactions to measure adherence to prescribed company policies and processes. The analyst is a flag bearer for the foodpanda brand and evaluations interactions with an objective of improving overall customer and rider experience through providing feedback on SOP, Process and agent behavior

1. Auditing a team of front line agents across channels like Chat, Call & Email for transaction quality and SOP adherence for Customer service

2. To maintain desired levels of  productivity &  accuracy on audits performed by self

3.To coach front line agents on overall SOP, Process and new changes 

4.Perform analysis to identify the root cause of potential issues. Partner with internal stakeholders to drive CSAT improvement  projects

DUTIES AND RESPONSIBILITIES :

• Performs chat & call monitoring and provides trend data to the site management team.

• Uses a quality monitoring data management system to compile and track performance at team and individual level.

• Participates in call listening/ interaction deep dive programs to identify rider needs and expectations.

• Analyse CSAT ratings for the country/ BPO to identify customer pain points. 

• Flag non performing agents & support performance with coaching & feedback interventions via team leader

• Participate in weekly calibrations/ performance review calls with BPO partner to measure/track or implement improvement initiatives 

• Participate in  calibration calls to improve overall understanding & usage of QA Scorecard

REQUIREMENTS:

•  Ability to speak, read & write Lao & English Is mandatory

• Good customer service skills and dedication to providing exceptional customer care