Total 158 Senior Executive job vacancies in Petaling Jaya

1) To assist superior in organizing / managing daily activities in the department and to attend related meetings instructed by company

2) To be responsible for timely processing of payroll, to ensure payroll records are accurate & complete, and to produce payroll related reports.

3) To update and to keep record of employees’ leaves related matter.

4) To coordinate internal & external trainings, to compile & to ensure the completion of Training Evaluation.

5) To update and to keep records of employees’ training in the Employee Training Record.

6) To assist in liaising with the officer of the manpower supply in monitoring their daily attendance, replacement, uniform, discipline, etc.

7) To assist in the recruitment process & to coordinate induction program.

8) To liaise with government department regarding all matters related to GA & Admin, i.e. Income-Tax, SOCSO, EPF, Immigration, etc.

9) To update and to submit list of employee’s Group Hospital Insurance and Personal Accident Insurance to Tokio Marine Insurance monthly.

10) To monitor and to keep record of employee’s medical cost monthly.

11) To have a proper & organized filing for each employee personal file.

12) To patrol to check the cleanliness of factory surroundings, toilets, canteen, guardhouse, etc.

13) To monitor security guards jobs by checking their report book, clocking sheets, etc.

14) To develop, motivate and guide all subordinates to maintain high standards of discipline, productivity, safety practices, 5S, etc.

Requirement:

Working experience in HR & Admin atleast for 4 years

Compulsory :

Payroll handling, Expatriate application & processing Immigration matters), Monthly contribution (I-Tax, Socso, EIS & EP), Company report preparation.

Diploma / Degree holder in related field

Perks & Benefits

• Medical insurance
• Personal leave
• Personal development opportunities

[Immediate Job in International logistics]

• Position: Freight Forwarding Administration Executive.
• Salary: RM 2800-4000.
• Location: Kelana Jaya (5-day week), Petaling Jaya

Chrisjac Recruitment is currently working with our long standing corporate client, a reputable international logistics freight forwarder in seeking passionate freight logistics professional to join their strong and dedicated team in Petaling Jaya. With their head office at Kelana Jaya and a branch office at Klang and several overseas agency network,they boast a professional paperless working environment ,the latest industry software (Cargowise), a very stable team of customer oriented staff and an excellent reputation in the market place.

Job Description:

The Freight Forwarding Administrator functions as an interface between international and domestics service providers and within broader business.

As the Freight Forwarding Administrator, you will be working within a close and supporting team environment within the Export department. Overall, you will be providing your assigned clients base guiding them through a seamless shipping and logistics process and be the link between both internal departments and external service providers.

The role will include handling export shipments for all LCL clientele, from freight bookings, allocations to final delivery and cargo received to clients in overseas.

Duties will entail and involve the following role process:

• Receiving and processing bookings of shipments.
• Coordinating bookings with shipping liners.
• Liaising and coordinating with clients, shipping carriers and overseas agents.
• Preparing relevant export documentation.
• Preparing freight/shipping rates, raising and issuing invoices.

The candidate

The ideal candidates would have a proven track record of some 2-3 years of freight operations experience in handling exports/imports sector, including recent experience with an export operations role within forwarding or with a co-loader. In this connection, candidate with strong understanding of international shipping and also domestic transport will be highly advantageous to fill this role.

The successful candidates for this role will require good communication skills and the ability to negotiate and accurate comprehend information is imperative as you will liaise with a variety of stakeholders to collectively produce the desired outcome for the business clients.

This job opening presents an excellent opportunity to align oneself with one of the established international logistics service providers in Malaysia. Candidates who meet the criteria outlined above are encouraged to apply and make a positive progression change to your career in logistics industry.   

Apply for the job:

Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may choose to apply online through JOBSTORE by clicking the Apply button to submit your application.

Alternatively, passionate candidates may forward a copy of your resume directly to us at CHRISJAC via our E-mail: jobs@chrisjac.com.my

The role is immediately available and suitable candidate(s) will be invited for interview promptly. As part of screening process, Chrisjac will be contacting suitable candidates within one working week of application to schedule interview in Kelana Jaya.

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

【國際物流即時工作】

• 職位：貨運代理行政主管。
• 薪資：RM2800-4000。
• 地點：八打靈再也 Kelana Jaya（每週工作 5 天）

Chrisjac Recruitment 目前正在與我們的長期企業客戶（著名的國際物流貨運代理）合作，尋找充滿熱情的貨運物流專業人士加入他們在八打靈再也強大而敬業的團隊。總部位於格拉那再也，巴生分公司以及多個海外代理商網絡，擁有專業的無紙化工作環境、最新的行業軟體（Cargowise）、非常穩定的以客戶為導向的員工團隊以及良好的市場聲譽。

職位描述：

貨運代理管理員充當國際和國內服務提供者之間以及更廣泛的業務範圍內的介面。

身為貨運代理管理員，您將在出口部門內緊密且支援的團隊環境中工作。總體而言，您將為指定的客戶群提供指導，指導他們完成無縫的運輸和物流流程，並成為內部部門和外部服務提供者之間的紐帶。

該職位將包括為所有拼箱客戶處理出口貨運，從貨運預訂、分配到最終交付以及向海外客戶接收貨物。

職責將涉及以下角色流程：

• 接收和處理貨運預訂。
• 與航運公司協調預訂。
• 與客戶、運輸公司和海外代理商聯絡和協調。
• 準備相關出口文件。
• 準備運費/運費，開立和開立發票。

候選人

理想的候選人應擁有約 2-3 年處理出口/進口部門的貨運運營經驗，包括最近在貨運代理或聯合裝載機中擔任出口運營角色的經驗。在這方面，對國際航運和國內運輸有深入了解的候選人將非常有利於填補這一職位。

該職位的成功候選人需要良好的溝通技巧、談判能力和準確理解資訊的能力，因為您將與各種利害關係人聯絡，共同為業務客戶提供所需的結果。

此職缺提供了一個與馬來西亞知名國際物流服務提供者之一結盟的絕佳機會。我們鼓勵符合上述標準的候選人申請並為您在物流行業的職業生涯做出積極的進展改變。

申請職位：

特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以選擇透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。

或者，熱情的候選人可以透過我們的電子郵件直接將您的履歷轉發給CHRISJAC ： jobs@chrisjac.com.my

該職位立即可用，合適的候選人將立即被邀請參加面試。作為篩選過程的一部分，Chrisjac 將在申請後的一個工作週內聯繫合適的候選人，以安排在 Kelana Jaya 進行面試。

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

• Position: Freight Forwarding Administrator.
• Salary: RM 2800-4000.
• Location: Kelana Jaya, Petaling Jaya

Chrisjac Recruitment is currently working in collaboration with our long standing client, a highly reputable international logistics freight forwarder in seeking passionate Freight Logistics Coordinator to join their strong and dedicated team in Petaling Jaya. With their main business office at Kelana Jaya and several overseas agency network,they boast a professional paperless working environment ,the latest industry software (Cargowise), a very stable team of customer oriented staff and an excellent reputation in the market place.

Job Description:

The Freight Forwarding Administrator functions as an interface between international and domestics service providers and within broader business.

As the Freight Forwarding Administrator, you will be working within a close and supporting team environment within the Export department. Overall, you will be providing your assigned clients base guiding them through a seamless shipping and logistics process and be the link between both internal departments and external service providers.

The role will include handling export shipments for all LCL clientele, from freight bookings, allocations to final delivery and cargo receiving to clients overseas.

Duties will entail and involve the following role process:

• Receiving and processing bookings of shipments.
• Coordinating bookings with shipping liners.
• Liaising and coordinating with clients, shipping carriers and overseas agents.
• Preparing relevant export documentation.
• Preparing freight/shipping rates, raising and issuing invoices.

The candidate

The ideal candidates would have a proven track record of some 2-3 years of freight operations experience in handling exports sector, including recent experience with an export operations role within forwarding or with a co-loader. In this connection, candidate with strong understanding of international shipping and also domestic transport will be highly advantageous to fill this role.

The successful candidates for this role will require excellent communication skills and the ability to negotiate and accurate comprehend information is imperative as you will liaise with a variety of stakeholders to collectively produce the desired outcome for the business clients.

This opening presents an excellent opportunity to align oneself with one of the established international logistics service providers in Malaysia. Candidates who meet the criteria outlined above are encouraged to apply and make a positive progression change to your career in logistics industry.   

HOW TO APPLY

Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may choose to apply online through JOBSTORE by clicking the Apply button to submit your application.

Alternatively, passionate candidates may forward a copy of your resume directly to us at CHRISJAC via our E-mail: jobs@chrisjac.com.my

This role is immediately available and candidate(s) will be invited for interview promptly. As part of screening process, Chrisjac will be contacting suitable candidates within one working week of application for the face-to-face meeting at Kelana Jaya.

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

• 職位：貨運代理管理員。
• 薪資：RM2800-4000。
• 地點：八打靈再也格拉那再也

Chrisjac Recruitment 目前正在與我們的長期客戶（一家享有盛譽的國際物流貨運代理）合作，尋找充滿熱情的貨運物流協調員加入他們在八打靈再也強大而敬業的團隊。他們的主要業務辦公室位於Kelana Jaya，並擁有多個海外代理商網絡，擁有專業的無紙化工作環境、最新的行業軟體（Cargowise）、非常穩定的以客戶為導向的員工團隊以及良好的市場聲譽。

職位描述：

貨運代理管理員充當國際和國內服務提供者之間以及更廣泛的業務範圍內的介面。

身為貨運代理管理員，您將在出口部門內緊密且支援的團隊環境中工作。總體而言，您將為指定的客戶群提供指導，指導他們完成無縫的運輸和物流流程，並成為內部部門和外部服務提供者之間的紐帶。

該職位將包括為所有拼箱客戶處理出口貨運，從貨運預訂、分配到最終交付和海外客戶收貨。

職責將涉及以下角色流程：

• 接收和處理貨運預訂。
• 與班輪公司協調預訂。
• 與客戶、運輸公司和海外代理商聯絡和協調。
• 準備相關出口文件。
• 準備運費/運費，開立和開立發票。

候選人

理想的候選人應擁有約 2-3 年處理出口行業的貨運運營經驗，包括近期在貨運代理或聯合裝載機中擔任出口運營角色的經驗。在這方面，對國際航運和國內運輸有深入了解的候選人將非常有利於填補這一職位。

該職位的成功候選人需要出色的溝通技巧、談判能力和準確理解資訊的能力，因為您將與各種利害關係人聯絡，共同為業務客戶提供所需的結果。

此次空缺提供了與馬來西亞知名國際物流服務提供商之一結盟的絕佳機會。我們鼓勵符合上述標準的候選人申請並為您在物流行業的職業生涯做出積極的進展改變。

如何申請

特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以選擇透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。

或者，熱情的候選人可以透過我們的電子郵件直接將您的履歷轉發給CHRISJAC ： jobs@chrisjac.com.my

該職位立即可用，候選人將立即被邀請參加面試。作為篩選過程的一部分，Chrisjac 將在申請參加 Kelana Jaya 面對面會議後的一個工作週內聯繫合適的候選人。

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

[優先招募-八打靈再也即時職缺]

• 職位：貨運代理主管。
• 薪資：RM2800-4000。
• 地點：八打靈再也 Kelana Jaya（每週工作 5 天）

Chrisjac Recruitment 目前正在與我們的長期客戶（著名的國際物流貨運代理）合作，尋找充滿熱情且經驗豐富的貨運物流專業人士加入他們在八打靈再也強大而敬業的團隊。他們的總部位於Kelana Jaya，並擁有多個海外代理商網絡，擁有專業的無紙化工作環境、最新的行業軟體（Cargowise）、非常穩定的以客戶為導向的員工團隊以及良好的市場聲譽。

職位描述

貨運代理主管充當國際和國內服務提供者之間以及更廣泛的業務範圍內的介面。

身為貨運代理管理員，您將在進出口部門內緊密且支援的團隊環境中工作。總體而言，您將為指定的客戶群提供指導，指導他們完成無縫的運輸和物流流程，並成為內部部門和外部服務提供者之間的紐帶。

該職位將包括為所有拼箱客戶處理進出口貨物，從貨運預訂、分配到最終交付以及向海外客戶接收貨物。

職責將涉及以下角色流程：

- 接收和處理貨運預訂。

- 與航運公司協調預訂。

-與客戶、承運商和海外代理商聯絡和協調。

-準備相關出口文件。

-準備運費/運費，開立和開立發票。

要求：候選人

馬來西亞人更喜歡 25-40 歲年齡層的女性。

理想的候選人應具有 1-2 年的貨運操作經驗，包括貨運代理或物流行業的聯合裝載機。在這方面，了解國際航運和國內運輸的候選人將非常有利於填補這一職位。

該職位的成功候選人將需要出色的溝通技巧、談判能力和準確理解資訊的能力，因為您將與各種利害關係人聯絡，共同為業務客戶提供所需的結果。

此次空缺提供了與馬來西亞知名國際物流服務提供商之一結盟的絕佳機會。我們鼓勵符合上述標準的候選人申請並為您在物流行業的職業生涯做出積極的進展改變。

申請職位：

具有適當經驗和資格的有興趣的候選人應閱讀上述相關職位/角色描述。閱讀完本文後，您應該將您的履歷連同您的職位申請一起轉發給我們審核。您可以選擇透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。

或者，熱情的候選人可以透過我們的電子郵件直接將您的履歷轉發給CHRISJAC ： jobs@chrisjac.com.my

該職位立即可用，收到申請後將立即邀請合適的候選人參加面試。作為招募篩選過程的一部分，Chrisjac 將在申請後的一個工作週內聯繫合適的候選人，以安排在 Kelana Jaya 進行面對面的會議。

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

[PRIORITY HIRING-IMMEDIATE JOB VACANCIES IN PETALING JAYA]

• Position: Freight Forwarding Executive.
• Salary: RM 2800-4000.
• Location: Kelana Jaya (5-day week), Petaling Jaya

Chrisjac Recruitment is currently working in collaboration with our long standing client, a reputable international logistics freight forwarder in seeking passionate and experienced freight logistics professional to join their strong and dedicated team in Petaling Jaya. With their head office at Kelana Jaya and several overseas agency network, they boast a professional paperless working environment, the latest industry software (Cargowise), a very stable team of customer oriented staff and an excellent reputation in the market place.

Job Description

The Freight Forwarding Executive functions as an interface between international and domestics service providers and within broader business.

As the Freight Forwarding Administrator, you will be working within a close and supporting team environment within the Export/Import department. Overall, you will be providing your assigned clients base guiding them through a seamless shipping and logistics process and be the link between both internal departments and external service providers.

The role will include handling export/import shipments for all LCL clientele, from freight bookings, allocations to final delivery and cargo received to clients overseas.

Duties will entail and involve the following role process:

-Receiving and processing bookings of shipments.

-Coordinating bookings with shipping liners.

-Liaising and coordinating with clients, shipping carriers and overseas agents.

-Preparing relevant export documentation.

-Preparing freight/shipping rates, raising and issuing invoices.

Requirements: The candidate

Malaysian preferable female in age group 25-40.

The ideal candidates should have some 1-2 years of freight operations experience within forwarding or with co-loader in the logistics industry. In this connection, candidate with understanding of international shipping and also domestic transport will be highly advantageous to fill this role.

The successful candidates for this role will require excellent communication skills and the ability to negotiate and accurate comprehend information is imperative as you will liaise with a variety of stakeholders to collectively produce the desired outcome for the business clients.

This opening presents an excellent opportunity to align oneself with one of the established international logistics service providers in Malaysia. Candidates who meet the criteria outlined above are encouraged to apply and make a positive progression change to your career in logistics industry.   

Apply for the job:

Interested candidates with the right experience and qualifications should read the relevant job/role descriptions outlined above. Having read this then you should forward your resume with your application for this job for our review. You may choose to apply online through JOBSTORE by clicking the Apply button to submit your application.

Alternatively, passionate candidates may forward a copy of your resume directly to us at CHRISJAC via our E-mail: jobs@chrisjac.com.my

This role is immediately available and suitable candidate(s) will be invited for interview promptly upon receiving the application. As part of recruitment screening process, Chrisjac will be contacting suitable candidates within one working week of application to arrange for in-person face-to-face meeting in Kelana Jaya.

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Design, develop, test, integrate and maintain test scripts using Python to validate WD eHDD firmware and hardware features to ensure WD product meets the quality specifications using best practices like unit test, CI and Agile methodologies. 
• Collaborate with cross-functional teams to discern, strategize, and synchronize creative methods for testing firmware functionality.
• Customize test suites to align with evolving customer and firmware requirements, as well as future architectural demands.
• Contribute to failure analysis efforts aimed at enhancing firmware quality robustness.
• Collaborate on the development and refinement of internal processes to enhance overall efficiency and performance.
• Participate in Scrum & Agile processes to strategically plan, execute, and coordinate the team's activities.
• Deliver cutting-edge storage products with SAS, SATA, PCIE interfaces. 

Financial Closing

• Perform monthly and yearly financial closing – to ensure all information are proper recorded.
• Perform Balance Sheet reconciliation on monthly basis – to ensure the accuracy and properly classified of transactions.
• Responsible for recharges to and from intercompany.

Account Payables

• Ensure that expenses allocation to business unit and complied with Company Policies and Local regulation.
• Payment process – assembling and verifying the accuracy as well as the completeness of supporting documents of Suppliers’ Invoice with Purchase Order and Delivery Order in procurement system, prepare Payment Vouchers in accounting system and perform payment in the bank electronic payment system on a timely manner to avoid any late payment charge.
• To be the contact point for the vendors on day-to-day financial related issues including reconciliation of the vendors’ ledgers.
• Procurement analysis – to ensure purchases are in accordance to procurement policies and follow up on status of goods received and invoice from vendors.

Contract Management

• Contract management – to ensure compliance with procurement policies.

Others

• Continually update SOPs, check and balance actions, identify and drive accounting and finance process efficiencies and improvements.
• Assist in handling cash flow management, audit and tax matters and liaise with relevant authorities and bodies.
• Involvement and support in projects including accounting related system upgrade or customization, procurement and yearly sub-actions.
• Any ad-hoc duties as and when required.

The Pre-Sales and Post-Sales Support Associate within the Strategic Analytics and Insights (SAI) team plays a vital role as the key liaison between Commercial, Finance, and Sales teams. This role involves providing expert guidance on finance processes, ensuring strict adherence to the Monthly Closing Calendar deadlines, and supporting the smooth execution of sales operations. You will work closely with sales development teams across APAC, collaborating with cross-functional teams to optimize tools and processes that accelerate the sales cycle, enhance efficiency, and drive business growth. 

• Collaborate with SA&I sales representatives to support day-to-day Inside Sales activities and ensure seamless operations. 

• Assist sales representatives in updating decks with NIQ branding, ensuring all content is polished and client-ready. 

• Manage and maintain CRM records for sales representatives, ensuring accuracy and consistency. 

• Analyze market data to identify trends, patterns, and actionable insights to inform sales strategies. 

• Lead digital sales campaigns using Microsoft Dynamics, Salesloft, ZoomInfo, and LinkedIn Sales Navigator to drive lead generation and opportunity development. 

• Handle invoicing and contract renewals, ensuring timely and accurate billing processes. 

• Ensure proper revenue recognition by updating project dates and coordinating follow-ups with Operations and sales representatives on pending tasks. 

 A Little Bit About You

You have a keen eye for detail and a strong sense of punctuality. With a commercial mindset and a solid understanding of marketing, you excel at bringing clarity to complex situations. You're proactive, take the initiative, and thrive as a self-starter. The ideal candidate brings experience in Inside Sales, Sales Enablement, or Sales Operations within a multinational organization, demonstrating a knack for driving efficiency and supporting sales teams in a dynamic environment. 

NielsenIQ Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between NielsenIQ and clients. Our service and delivery is the reason clients will continue to invest in our products and service. To run independently the set-up & execution of projects by compiling, analyzing, and interpreting sales, writing client reports, and constructing presentations.   

 RESPONSIBILITIES  

• Summarize data in tables, charts, and graphs  
• Analyze and interpret sales data 
• Deliver final reports and presentations (category overview as well as issue-based) building a story and final recommendations  
• Review data for errors and inconsistencies  
• Use internal tools and data sources  
• Independently discusses analysis design to best answer client questions with CBP/client  
• Discuss design and calculate the Quantified Business Opportunity  
• Drive time/cost-effectiveness on the project  
• Support meeting the COE objectives as a whole  
• Inspire peers and co-workers  

• Develop a detailed project plan that includes timelines, budgets, resources, and risk assessments.
• Coordinate with various teams, including design, manufacturing, construction, and maintenance teams, to ensure project goals are met
• Ensure the project adheres to quality standards and regulations
• Maintain accurate project documentation, including progress reports, technical specifications, and change orders
• Maintain effective communication with stakeholders, including clients, contractors, and vendors.
• Identify and resolve technical issues and problems that arise during the project
• Review engineering design and conduct value engineering to minimize project cost

• Bachelor degree in electrical engineering or equivalent (Preferably electrical engineering)
• Minimum 3 years of working experience in project management
• Able to be relocated to outstation for project execution
• Strong capability in planning and coordination with good resource management skills
• Good communication and interpersonal skills
• Competent in Autocad & Microsoft office (project, excel, power point etc.)
• Proficient in english & malay. Having mandarin proficiency will be a plus point.

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.

Job Descriptions:

• Responsible for the daily branch operations management and branch sales revenues, profitability and branch KPIs.
• Ensure central control system and standardize branch operations are maintain at all times.
• Oversee, coordinate and assist Sales Manager in controlling the work of the sales personnel and ensure the achievement of sales targets and objectives which may consist of one or several places within a specified geographic district. 
• Analyze Branch sales revenues, profitability, expenditures, AR and collections, manpower development and to put in place actions plan for Branch’s staff to execute accordingly.
• Conduct monthly Branch Operations Meeting with the sales, service and administrative staff to be completed with meeting minutes documented and submit to BOD for record and analysis.
• Responsible for the overall administration of branch affairs from work processes to staff relations to ensure work ethics, team work, responsibility and cooperation.
• Ensure and monitor all branch staff comply with all ISO procedures and processes, and work in liaison with ISO/internal control auditors’ to improve Branch processes.
• Ensure and monitor all Branch staff adhere to the rules and authorization compliancy and support/assist HOD on risk management and crisis management when required.
• Oversees the technical operations and ensure efficiency of service and repairs. Maintain close liaison with technical manager/supervisor with regards  technical problems and  ensure they are  attended to promptly  and efficiently.
• Ensure and monitor all Branch’s service personnel to complete at least expert level in the outward e-learning program and motivate them to achieve Master level.
• Ensure and monitor the progress of CRSC installation of the new and existing MIF and the utilization of CSRC as diagnostic tools for the service supervisor and technical officer 
• Ensure all solutions, IT services, CSRC and networking are fully supported by the regional BSE/branch’s BSSSO, and to maintain summary records of their activities. 
• Ensure that all PP customers are fully supported by the post-sales team with urgency and maintain sound working relationship with customers and PP users. 
• Identify and coach potential staff for career advancement as part of our human resource development plan.
• Ensure reports are appropriately updated and submitted on time.
• Meet and promote good business relationship with Branch top customer accounts.
• This position is available for Alor Setar, Kota Bharu & Kuching

Job Requirement:

• Candidate should possess a Bachelor Degree, Diploma / Advanced Diploma or equivalent in All Business Field,Business Studies / Administration / Management,Marketing
• Preferably at least 3 years of related working experience.
• Preferably Executive specializing in Management or equivalent.
• Good communication skills in English,Malay,Chinese language for both spoken and written
• 4 positions available

Your responsibilities as the E-commerce Executive will include but not limited to:

• Overall e-commerce guideline and flows understanding.
• Conduct a thorough analysis of the customer journey on our e-commerce website.
• Identify opportunities to enhance the overall user experience and increase conversion rates.
• Collaborate with the technical team to ensure the website is running smoothly and perform regular maintenance tasks.
• Troubleshoot and address any issues related to website functionality promptly.
• Maintain product listings, ensuring accurate and up-to-date information.
• Regularly review and update website content, including images and descriptions.
• Assist in setting up and managing promotions, discounts, and special offers on the website.
• Monitor the performance of promotions and provide insights for improvement.
• Contribute to the creation of engaging and persuasive product descriptions, promotional content, and marketing copy.
• Ensure consistency in brand messaging across the website.
• Utilize data analytics tools to analyse E-commerce performance metrics and identify areas for improvement.
• Assist in generating reports and insights to support decision-making processes.
• Collaborate with marketing and sales teams to align promotional activities with customer journey optimization efforts.
• Coordinate with the creative team for the development of visually appealing content.
• Any other assignments as directed by immediate superior as and when required.

Scope of Position

The focus of Sales Operations is to optimize the effectiveness of the district sales team by providing support to the District Sales Team and Manager. The Sales Operations candidate must have a desire to become an expert in sales fundamentals and process, and the drivers of results for their Sales team.

Using strong communication skills and deadline management, sales operations will effectively collaborate with a variety of people and job functions, accomplishing tasks of moderate to high complexity and scope, and have the ability to perform in a challenging and fast-paced environment. This role provides growth opportunity, recognition and reward for the achievement of business results. Position gains great insight to moving into a field Sales position if desired.

Reports to District Sales Manager

Key Deliverables

These are the minimum results expected from Sales Operations:

1. Manage monthly delivery of key reports to the District Sales Manager.
2. Manage weekly sales meetings, as directed by the District Sales Manager.
3. Organize sales events to drive existing and new customer engagement.
4. Ensure updated marketing materials are accessible to Sales team and create customer-focused PowerPoint presentations from various marketing material. Work with CHQ-Marketing team for customized content when needed.
5. Manage company visitors and arrange meeting schedules with sales team.
6. Deliver qualified sales leads to the team.
7. Deliver and coordinate bid response information requested by the local Sales team or the Expeditors network.
8. Provide rates and pricing support.
9. Attend training & development sessions to understand the requirements of Sales.
10. Organize training sessions related to Sales for your branch, as directed by the District Sales Manager.
11. Update CRM and ensure data integrity measurements are met for the branch.
12. Take on additional assignments, as required, in support of company needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Build next-generation web application with a focus on usability.
• Design and develop overall architecture (client-side and server-side). 
• Design and develop APIs that comply with Open-API 3.1 specification. 
• Creating database schemas that represent and support business processes. 
• Structure prototyping workgroup to prove out proposed new architectures, develop best practices and document solutions for prioritization with the engineering.
• Collaborate with cross-functional teams to independently identify, analyze, and resolve issues relating to the software development lifecycle, application development, deployment, and operations.
• Develop and integrate tool chains or other DevOps-related technologies to facilitate source control, build, and artifacts archival and delivery. 
• Oversee and modernize infrastructure and processes, ensuring optimal performance, security, and scalability.

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Position Overview:

As a Customer Experience Executive, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support. This position requires excellent communication skills, a customer-focused attitude, and the ability to resolve inquiries and issues efficiently.

Responsibilities

• Own customer communications from initial contact until resolution, escalating issues to relevant departments as necessary.
• Maintain a high level of product knowledge to assist customers effectively.
• Provide timely and professional assistance to customers via live chats.
• Be the owner of the customer feedback loop to internal functions to help create better products and help improve customer experience.
• Deliver an amazing experience to every customer by going above and beyond their inquiries, feedback, and needs.
• Proactively provide constant feedback to the team on market trends, unmet needs, and opportunities to create impact for our customers.
• Work together as a team to achieve timely turnaround time and quality replies to every customer.
• Stay up to date on company policies, procedures, and product knowledge.
• Contribute to a positive and collaborative work environment.

• Fresh graduates are encouraged to apply.
• 2-3 years of working experience as customer service is a plus point.
• Required language(s): English, Mandarin
• Minimum Diploma/Degree in any field
• High level of attention to details.
• Strong work ethic and willingness to take on any tasks.
• Comfortable working in an extremely fast paced and international environment
• Full Training Provided (Theory & Hands-on training)
• Applicants must be willing to work on rotational shifts including evenings & weekends.
• A positive attitude and a commitment to delivering outstanding service.
• Ability to communicate with customers with a level of empathy.
• Immediate availability is a plus point.
• This role is not open for non-local.
• We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

• You will be working in a fast-growing startup that promotes flexible and open culture
• Fast moving, challenging and unique business problems
• Attractive remuneration and performance incentives
• Strong learning and development plans for your career growth
• Great career development opportunities in a growing company
• International work environment and flat organization
• Competitive salary

Key Responsibility & Accountability

1. Co-ordinate distributor teams and their activities at the point of sales in order to achieve sales targets.
2. Search for incremental opportunities to increase company sales in terms of new incremental distribution, shelf space and 2nd placement activities.
3. Conduct market intelligence in the given outlets (collect sales data, JDE and competitor activities etc).

Distribution and range:

• Ensure portfolio distribution in given stores according to the Master Stock List
• Co-ordinate new product launches with the distributor teams and ensure target distribution is achieved

Shelf management:

• Monitor and ensure compliance with planograms guidelines issued by the central office, detecting and managing opportunities

2nd placements:

• Monitor and ensure 2nd placements are executed according to plan
• Ensure correct implementation of products on the 2nd displays based on planograms and guidelines established

Pricing and promotions:

Ensure compliance with centrally agreed pricing and promotional plan

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. We are seeking a Customer Service Representative to join our passionate team and help us maintain our commitment to excellence.

Position Overview:

As a Customer Experience Executive, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support. This position requires excellent communication skills, a customer-focused attitude, and the ability to resolve inquiries and issues efficiently

Responsibilities

• Own customer communications (chat and calls mainly) from initial contact until resolution, escalating issues to relevant departments as necessary.
• Maintain a high level of product knowledge to assist customers effectively.
• Provide timely and professional assistance to customers via live chats.
• Be the owner of the customer feedback loop to internal functions to help create better products and help improve customer experience.
• Deliver an amazing experience to every customer by going above and beyond their inquiries, feedback, and needs.
• Proactively provide constant feedback to the team on market trends, unmet needs, and opportunities to create impact for our customers.
• Work together as a team to achieve timely turnaround time and quality replies to every customer.
• Stay up to date on company policies, procedures, and product knowledge.
• Contribute to a positive and collaborative work environment.

• This role is open only to locals.
• Fully Work from Office - Office Location: 1 Tech Park, Bandar Utama
• 4 Shift timings: 7am - 4pm, 9am - 6pm, 11 am - 8pm, 3pm - 12am (weekdays and weekend)
• Possess own transportation is encouraged
• Open to fresh graduates
• Required language(s): English, Mandarin
• Minimum Diploma/Degree in any field
• High level of attention to details.
• Strong work ethic and willingness to take on any tasks.
• Comfortable working in an extremely fast paced and international environment
• Full Training Provided (Theory & Hands-on training)
• A positive attitude and a commitment to delivering outstanding service
• Ability to communicate with customers with a level of empathy.
• Immediate availability is a plus point.

• International work environment and flat organization
• Team culture - highly practical and results oriented.
• Free training and development, constantly improve yourself.
• Fast moving, challenging and unique business problems.
• Competitive salary.
• Casual work attire

You will play an essential role in managing research projects from start to finish; supporting the Senior Manager on research design, analysis, reporting through to presenting findings to clients. We will arm you with the best in market research skills and capabilities, through on the job coaching and structured training. You will also be given access to our full range of data and analytics solutions. Whilst we love surveys, we also have plenty of other data to quench your curiosity and wow your clients.

Responsibilities:

• Maintaining and building an accurate, complete, up-to-date understanding of the market with insightful data and intelligence
• Accountable for analyses, charting and performing quality checks for analytic reports
• Assisting in developing analytical solutions, consumer insight recommendation and developing questionnaires aligned with client goals and needs
• Assisting in preparation of proposals and credential presentations
• Ensuring timely and quality deliverables and services to clients
• Providing administrative and operational support in research projects
• Collaborating with the various internal teams for research projects

Your responsibilities as the Human Resources Executive will include but not limited to:

• Facilitate and manage staff movement processes, ensuring smooth transitions and effective communication between all parties involved.
• Coordinate and work closely with stakeholders and external parties to manage internship placement and other related programs associated with the higher education institution(s).
• Assist and handling employees’ corrective matters, documentations in a fair, timely, and confidential manner in compliance with company policies.
• Manage the transition process, including exit interviews, offboarding formalities, and knowledge transfer.
• Support in HR related data entry into HR systems, maintain accurate employee records, produce relevant HR reports, and support compliance with HR policies and procedures.
• Assist and contribute to employee services such as respond to inquiries, provide employment certification letter, etc.
• Collaborate and work closely with stakeholders and relevant parties to ensure all statutory compliances, Employment Act 1955 compliance, etc.
• Support other HR roles and functions as per required such as preparing payroll documentation and engagement activity.
• Any other assignments as directed by immediate superior as and when required.

Casual Leasing of Promotional Spaces & Communities Events

• To handle casual leasing of promotional spaces in the Shopping Centre according yearly budget.
• To plan and execute communities-driven event & campaigns in-line with the marketing objectives and positioning.
• Supervise the set-up of events, roadshow, fair and activities, coordinate with internal departments and external service providers, exhibitors and contractors.
• To source for suitable and relevant external parties in all aspects of casual leasing that are in-line with the Centre’s Brand Values and Market Positions.
• To develop relationship with tenants and exhibitors to secure take up of promotional spaces in the centre.
• To build relationship with communities, tenants, vendors and event organizer in order to co-create events, thematic roadshow and fair according to their Advertising and Promotional needs.
• To assist the manager in ensuring that the monthly income target is achieved through profitable rental of promotional space, inventory rental, and any other available revenues.
• Track and measure the outcome on events and activities to ensure the highest possible occupancy with good yields.
• To be well aware and informed of latest trends in the market in order to bring in relevant and up-to-date communities’ events and sales activities into the centre.
• To upkeep experiential areas during vacancy of promotional and communities.

Casual Leasing of Advertising Spaces

• To handle casual leasing of advertising spaces in the Shopping Centre according yearly budget.
• Contact tenants and potential brands to describe advertising opportunities in the Centre
• To be well aware and informed of latest retail advertising trends in the market.
• Supervise the set-up of advertising mediums and coordinate with internal departments and external service providers, exhibitors and contractors.
• Ensure advertisements are appropriate in nature and fitting to the Shopping Centre’s image and positioning.
• Track and measure the outcome on advertising spaces from advertisers.
• To develop relationship with tenants and advertisers to secure sponsorship according to yearly budget.
• Identify potential space to be converted into advertising opportunities.
• Up-to-date with current advertising technology and solutions in the market.
• To build relationship with tenants in order to support their Advertising and Promotional needs.

Now part of the logistics division of the CMA CGM Group, PRISM is an independent next generation 4PL company designed to meet the specific needs of customers in transforming their supply chain. PRISM has integrated offer of services and advice based on its robust expertise in Transport, Customs and digital solutions which can be customized and interfaced through its own 4PL management system or through reversible solutions available in the market. Globally, PRISM works with operational hubs in America, Europe, Asia and across its network centres of expertise in France and Switzerland. PRISM offers coverage across 3 time zones for 24/7 availability and greater customer proximity.

A central theme of its operational excellence approach, PRISM objectively selects the best supplies in the market, contribute to the freight purchasing strategy and provide end-to-end flow management, while seeking to optimize, time to market and reduce the carbon footprint of transport operations.

About the role

With growing customer accounts and demands in Aerospace, we are assembling a team of Customer Service Executives to deliver visibility, proactivity, optimization and high level of customer satisfaction to our major Aerospace account. Based in our Subang Jaya 4PL hub, the team of Customer Service Executives will be rostered in 4 shifts to ensure 24/7 availability to meet our customers' needs.

• Process customer’s orders/inquiries timely and accurately.
• Ensure customer’s orders are dispatched in the best route (transport plan) to optimize freight cost.

• Liaison with multiple parties including customers, overseas agents, etc for freight handling and/or other matters

• Handle shipping documentation (import/export / BL / documentation).

• Ensure compliance with customer’s Standard Operating Procedure.

• Communicate discrepancies/issues to team supervisor/manager when necessary.

• Consistently monitor emails and respond in a timely and professional manner to Customers and Appointed Service providers to provide full visibility to Customers.

• Responsible and familiarize with track & trace systems (LINK).

• Continuous update through communications on current statuses from Bollore network, international carriers, and subcontractors, troubleshooting any irregularities, and well well-prepared to construct information flows smoothly and timely to customers.

• Proactively request service failure reasons from the service providers' network and update Customers in the event of any service deviation from standard transport mapping.

• Ensure that contractual rates and agreed plans are always closely followed and aligned with Customers’ expectations.

• Work closely with OPM/RCM in preparing business review materials on a periodic basis (monthly & and quarterly).

• Lead periodic conference calls with the Customer's Control Tower or Key Contacts in reviewing the Dashboard Reports and time-critical shipments.
• Active participation in business reviews together with OPM/RCM to present our contractual performance and identify common service issues.
• With the support of peers, able to relate to the customer in transposing recurrence service issues.
• Carrying out any other ad-hoc work instruction requests made by the supervisor/manager.

The successful candidate

• Experience in transport management / freight forwarding (air operations)
• Knowledge in flow management/control tower / IFF contract operations management / key accounts
• Knowledge in freight forwarding, AOG and oversize cargo will be an advantage
• Excellent command of written and spoken English
• Must be willing to work on a 24/7 rotational shift
• Customer centric mindset

• Monitor, support, communicate, track and ensure E2E operating process flow for the GDA COE functional team's stakeholders the required information, instructions, perform, maintainance, generate, follow, report and solve in the BAU issues to help the operation flow properly in the back office/field/factory of a compliance and efficent plans.This role is accountable for receiving, analyzing, inputing and setting up the required information, instructions, training and/or system settings for the IO CoE functional teams and the other BUs stakeholders to perform their work in the backoffice/field/.
•  Lead the alignments and conversation with other GDA COEs functional teams and other business units, that all inputs and processes are received and executed respectively    according to timelines
• Ensures all the work is completely planned in the time requested by the activity business- Ensures accurate data in all relevant CDAR modules- Communicates when UI issues appear that do not allow the processes to continue properly, and give follow up to them by raising tickets until solution is applied
•  Responsible  for managing all aspects of auditor work assignment- Responsible for audit plan generation for different services, searching for the most efficient routes for the auditors, decresing T&E for the Field team- Analyzes the auditor plans to make recommendations for improvement and efficienes as well as execution of forcasting plans for future needs or improvements
• Generate KPI´s and follow support to ensure the compliances of action plans- Tracking of Auditor plans execution for non-compliance in order to understand root causes and when corresponds, create action plans which helps auditor to be compliant- Complies with security levels and data protection protocols.
• Accountable for the Collector Definition set up which contains the collection specifications and rules to be apply during the auditing process
• Processes new resources / new project / new audit information (in appropriate C-DAR tool)- Assign certifications to Auditors with input from and certify QCTEs- Maintans existing resources / project / audit information (in appropriate C-DAR tool), including resource requirements (human & tools)
• Creates/Maintains Master Catalogs, which are master files that are created and loaded during the set-up and maintained by the user during the production
• Creates/Maintains Work Orders/JOs which contain the (internal/external) client requirements, and ensures the specifications are correctly captured- Maintains standardization & synergy in CDAR set up

NielsenIQ Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between NielsenIQ and clients. Our service and delivery is the reason clients will continue to invest in our products and service. To run independently the set-up & execution of projects by compiling, analyzing, and interpreting sales, writing client reports, and constructing presentations.   

 RESPONSIBILITIES  

• Summarize data in tables, charts, and graphs  
• Analyze and interpret sales data 
• Deliver final reports and presentations (category overview as well as issue-based) building a story and final recommendations  
• Review data for errors and inconsistencies  
• Use internal tools and data sources  
• Independently discusses analysis design to best answer client questions with CBP/client  
• Discuss design and calculate the Quantified Business Opportunity  
• Drive time/cost-effectiveness on the project  
• Support meeting the COE objectives as a whole  
• Inspire peers and co-workers