Total 90 Manager job vacancies in Labuan, Labuan Federal Territory

Are you passionate about offensive security, enjoy breaking down walls with an array of tools and techniques, and continuously learning about the offensive security world? We are seeking a dynamic Cyber & Offensive Security Risk Lead to join our Data, Technology & Cyber Risk function.

Job Description:

The Cyber & Offensive Security Risk Lead will assist the Chief Information Security Officer to establish and maintain robust governance and oversight over the effectiveness of cyber risk management to ensure that the Bank’s technology and information assets are adequately protected.

Primary Responsibilities:

• Assist with the development, review, update and/or roll-out of cyber risk-related framework, policy, and initiatives to facilitate effective risk management and governance over cyber risk management.
• Review and assess the extent of compliance with internal policies, procedures, standards and regulatory requirements.
• Provide advisory, guidance and challenge to Business Units and Functional Units in their management of cyber risks to achieve their business objectives and within the Bank’s risk appetite.
• Conduct independent assessments on the adequacy and effectiveness of control measures implemented by the 1st Line of Defense (FLOD), and recommend mitigation actions to address vulnerabilities, if any.
• Lead Red Team (offensive cyber) activities to proactively simulate real-world cyber-attacks on the Bank’s security controls to identify and exploit security weaknesses and vulnerabilities.
• Provide recommendations and remediation strategies to address security vulnerabilities identified during offensive cyber activities.
• Establish relevant Key Risk Indicators (KRIs) and metrics to monitor and measure cyber risk exposures.
• Prepare and present cyber risk reports to Senior Management and relevant committees, highlighting key findings, trends and/or recommendations.
• Respond to enquiries and audits (i.e. internal, external and regulatory) pertaining to cyber risks.
• Where required, collaborate with the Bank’s cyber incident response team to provide advice and/or support during security incidents and cyber-attacks.
• Conduct cyber risk awareness training across the Bank, fostering cyber risk awareness and a security-conscious culture.
• Stay abreast of emerging cyber threats, vulnerabilities, attack techniques, and regulatory developments to proactively address potential cyber risks, and assist the Management (and/or Board) understand potential concerns or risks that might impact the Bank.

Qualifications:

• Bachelor’s degree in computer science, Information Security or a related field.
• Minimum of 15 years’ experience in any of these disciplines: offensive security, information security, risk management or compliance in related areas.
• Professional certification such as CISSP, CCSP, CGRC, CISM, CISA, CRISC, CompTIA PenTest+, Offensive Security (e.g. OSCP, OSCE, OSWE & OSWP), SANS (e.g. GXPN, GWAPT, GPEN & GMOB), Zero-Point Security and/or CREST would be advantageous.
• Sound knowledge in regulatory requirements around technology risk and cyber resilience.
• Knowledge of network protocols, operating systems, application security and cloud security.
• Possess strong verbal and written communication skills, and capable of engaging senior stakeholders.
• Clear analytical thought process and good understanding of emerging technological developments and risk management frameworks.

Perks & Benefits

• Allowance (transportation, parking etc.)
• Nearby public transport
• Smart casual dress code
• Medical insurance
• Annual leave, Birthday Leave etc

我們正在尋找一位敬業且經驗豐富的助理經理加入我們的餐廳和

酒吧團隊！如果您熱衷於提供卓越的服務並準備好承擔

領導角色，這個機會適合你。

您的責任：

• 協助專賣店經理進行日常運營，包括開業和關門。

• 確保清潔並遵守健康與安全法規。

• 領導和監督餐廳工作人員，確保提供快速、友善的服務。

• 培訓和激勵團隊提供卓越的客戶體驗。

• 根據需要管理庫存並處理供應訂單。

• 專業、有效率地處理客戶詢問並解決投訴。

• 協助員工安排和薪資管理，以達成預算目標。

• 與廚房團隊合作，確保前後協調順利

的房子。

• 確保用餐區、服務站和設備清潔且正常運作

適當地。

• 協助規劃和實施促銷活動以吸引新客戶。

• 維持食品品質、外觀和清潔的高標準。

我們正在尋找什麼：

• 至少 2 年在餐廳擔任主管或助理經理的經驗，或

酒吧。

• 強大的領導和組織能力。

• 優秀的溝通和人際溝通能力。

• 食品安全和衛生實務知識。

• 輪班工作的彈性，包括夜間、週末和假日。

擁有兩個地點，提供餐廳和酒吧以及俱樂部設置，這是一個令人興奮的地方

晉升為領導角色的機會。

津貼和福利

• 10% 的增量取決於效能。
• 保險範圍
• 醫療福利
• 員工折扣
• 索賠和報銷

我們正在尋找一位敬業且經驗豐富的直銷店經理來領導我們的餐廳和酒吧

團隊！如果您熱衷於提供卓越的服務並準備好承擔

領導角色，我們希望您申請。

您的責任：

• 監督網點的日常運營，確保服務順利有效率。

• 保持清潔並遵守健康和安全標準。

• 領導、監督和激勵餐廳工作人員提供快速、友善的服務。

• 視需要管理庫存和訂購供應，以確保營運效率。

• 專業、及時地解答客戶詢問並解決申訴。

• 協助員工安排並管理薪資以符合預算目標。

• 與廚房團隊密切合作，確保前台之間的無縫操作

和房子的後面。

• 確保所有用餐區、服務站和設備清潔且正常運作

適當地。

• 制定並實施促銷活動以吸引新客戶並提高銷售量。

• 堅持食品品質、外觀和清潔的高標準。

我們正在尋找什麼：

• 至少 2 年擔任直銷店經理或餐廳類似職位的經驗，或

酒吧業。

• 強大的領導能力和組織能力，能夠快節奏地處理多項任務

環境。

• 優秀的溝通和人際溝通能力。

• 紮實的食品安全和衛生實務知識。

• 能夠靈活地進行輪班工作，包括夜間、週末和假日。

擁有兩個地點，提供餐廳和酒吧以及俱樂部設置，這是一個令人興奮的地方

有機會負責我們的新店。

準備好接受挑戰了嗎？立即申請！我們很樂意聽取您的意見。

津貼和福利

• 10% 的增量取決於效能。
• 保險範圍
• 醫療福利
• 員工折扣
• 索賠和報銷

我們正在尋找一位敬業且經驗豐富的直銷店經理來領導我們的餐廳和酒吧

團隊！如果您熱衷於提供卓越的服務並準備好承擔

領導角色，我們希望您申請。

您的責任：

• 監督網點的日常運營，確保服務順利有效率。

• 保持清潔並遵守健康和安全標準。

• 領導、監督和激勵餐廳工作人員提供快速、友善的服務。

• 視需要管理庫存和訂購供應，以確保營運效率。

• 專業、及時地解答客戶詢問並解決申訴。

• 協助員工安排並管理薪資以符合預算目標。

• 與廚房團隊密切合作，確保前台之間的無縫操作

和房子的後面。

• 確保所有用餐區、服務站和設備清潔且正常運作

適當地。

• 制定並實施促銷活動以吸引新客戶並提高銷售量。

• 堅持食品品質、外觀和清潔的高標準。

我們正在尋找什麼：

• 至少 2 年擔任直銷店經理或餐廳類似職位的經驗，或

酒吧業。

• 強大的領導能力和組織能力，能夠快節奏地處理多項任務

環境。

• 優秀的溝通和人際溝通能力。

• 紮實的食品安全和衛生實務知識。

• 能夠靈活地進行輪班工作，包括夜間、週末和假日。

擁有兩個地點，提供餐廳和酒吧以及俱樂部設置，這是一個令人興奮的地方

有機會負責我們的新店。

準備好接受挑戰了嗎？立即申請！我們很樂意聽取您的意見。

津貼和福利

• 10% 的增量取決於效能。
• 保險範圍
• 醫療福利
• 員工折扣
• 索賠和報銷

我們正在尋找一位敬業且經驗豐富的助理經理加入我們的餐廳和

酒吧團隊！如果您熱衷於提供卓越的服務並準備好承擔

領導角色，這個機會適合你。

您的責任：

• 協助專賣店經理進行日常運營，包括開業和關門。

• 確保清潔並遵守健康與安全法規。

• 領導和監督餐廳工作人員，確保提供快速、友善的服務。

• 培訓和激勵團隊提供卓越的客戶體驗。

• 根據需要管理庫存並處理供應訂單。

• 專業、有效率地處理客戶詢問並解決投訴。

• 協助員工安排和薪資管理，以達成預算目標。

• 與廚房團隊合作，確保前後協調順利

的房子。

• 確保用餐區、服務站和設備清潔且正常運作

適當地。

• 協助規劃和實施促銷活動以吸引新客戶。

• 維持食品品質、外觀和清潔的高標準。

我們正在尋找什麼：

• 至少 2 年在餐廳擔任主管或助理經理的經驗，或

酒吧。

• 強大的領導和組織能力。

• 優秀的溝通和人際溝通能力。

• 食品安全和衛生實務知識。

• 輪班工作的彈性，包括夜間、週末和假日。

擁有兩個地點，提供餐廳和酒吧以及俱樂部設置，這是一個令人興奮的地方

晉升為領導角色的機會。

津貼和福利

• 10% 的增量取決於效能。
• 保險範圍
• 醫療福利
• 員工折扣
• 索賠和報銷

我們正在尋找一位敬業且經驗豐富的助理經理加入我們的餐廳和

酒吧團隊！如果您熱衷於提供卓越的服務並準備好承擔

領導角色，這個機會適合你。

您的責任：

• 協助專賣店經理進行日常運營，包括開業和關門。

• 確保清潔並遵守健康與安全法規。

• 領導和監督餐廳工作人員，確保提供快速、友善的服務。

• 培訓和激勵團隊提供卓越的客戶體驗。

• 根據需要管理庫存並處理供應訂單。

• 專業、有效率地處理客戶詢問並解決投訴。

• 協助員工安排和薪資管理，以達成預算目標。

• 與廚房團隊合作，確保前後協調順利

的房子。

• 確保用餐區、服務站和設備清潔且正常運作

適當地。

• 協助規劃和實施促銷活動以吸引新客戶。

• 維持食品品質、外觀和清潔的高標準。

我們正在尋找什麼：

• 至少 2 年在餐廳擔任主管或助理經理的經驗，或

酒吧。

• 強大的領導和組織能力。

• 優秀的溝通和人際溝通能力。

• 食品安全和衛生實務知識。

• 輪班工作的彈性，包括夜間、週末和假日。

擁有兩個地點，提供餐廳和酒吧以及俱樂部設置，這是一個令人興奮的地方

晉升為領導角色的機會。

津貼和福利

• 10% 的增量取決於效能。
• 保險範圍
• 醫療福利
• 員工折扣
• 索賠和報銷

我們正在尋找一位敬業且經驗豐富的直銷店經理來領導我們的餐廳和酒吧

團隊！如果您熱衷於提供卓越的服務並準備好承擔

領導角色，我們希望您申請。

您的責任：

• 監督網點的日常運營，確保服務順利有效率。

• 保持清潔並遵守健康和安全標準。

• 領導、監督和激勵餐廳工作人員提供快速、友善的服務。

• 視需要管理庫存和訂購供應，以確保營運效率。

• 專業、及時地解答客戶詢問並解決申訴。

• 協助員工安排並管理薪資以符合預算目標。

• 與廚房團隊密切合作，確保前台之間的無縫操作

和房子的後面。

• 確保所有用餐區、服務站和設備清潔且正常運作

適當地。

• 制定並實施促銷活動以吸引新客戶並提高銷售量。

• 堅持食品品質、外觀和清潔的高標準。

我們正在尋找什麼：

• 至少 2 年擔任直銷店經理或餐廳類似職位的經驗，或

酒吧業。

• 強大的領導能力和組織能力，能夠快節奏地處理多項任務

環境。

• 優秀的溝通和人際溝通能力。

• 紮實的食品安全和衛生實務知識。

• 能夠靈活地進行輪班工作，包括夜間、週末和假日。

擁有兩個地點，提供餐廳和酒吧以及俱樂部設置，這是一個令人興奮的地方

有機會負責我們的新店。

準備好接受挑戰了嗎？立即申請！我們很樂意聽取您的意見。

津貼和福利

• 10% 的增量取決於效能。
• 保險範圍
• 醫療福利
• 員工折扣
• 索賠和報銷

我們正在尋找一位敬業且經驗豐富的助理經理加入我們的餐廳和

酒吧團隊！如果您熱衷於提供卓越的服務並準備好承擔

領導角色，這個機會適合你。

您的責任：

• 協助專賣店經理進行日常運營，包括開業和關門。

• 確保清潔並遵守健康與安全法規。

• 領導和監督餐廳工作人員，確保提供快速、友善的服務。

• 培訓和激勵團隊提供卓越的客戶體驗。

• 根據需要管理庫存並處理供應訂單。

• 專業、有效率地處理客戶詢問並解決投訴。

• 協助員工安排和薪資管理，以達成預算目標。

• 與廚房團隊合作，確保前後協調順利

的房子。

• 確保用餐區、服務站和設備清潔且正常運作

適當地。

• 協助規劃和實施促銷活動以吸引新客戶。

• 維持食品品質、外觀和清潔的高標準。

我們正在尋找什麼：

• 至少 2 年在餐廳擔任主管或助理經理的經驗，或

酒吧。

• 強大的領導和組織能力。

• 優秀的溝通和人際溝通能力。

• 食品安全和衛生實務知識。

• 輪班工作的彈性，包括夜間、週末和假日。

擁有兩個地點，提供餐廳和酒吧以及俱樂部設置，這是一個令人興奮的地方

晉升為領導角色的機會。

津貼和福利

• 10% 的增量取決於效能。
• 保險範圍
• 醫療福利
• 員工折扣
• 索賠和報銷

我們正在尋找一位敬業且經驗豐富的直銷店經理來領導我們的餐廳和酒吧

團隊！如果您熱衷於提供卓越的服務並準備好承擔

領導角色，我們希望您申請。

您的責任：

• 監督網點的日常運營，確保服務順利有效率。

• 保持清潔並遵守健康和安全標準。

• 領導、監督和激勵餐廳工作人員提供快速、友善的服務。

• 視需要管理庫存和訂購供應，以確保營運效率。

• 專業、及時地解答客戶詢問並解決申訴。

• 協助員工安排並管理薪資以符合預算目標。

• 與廚房團隊密切合作，確保前台之間的無縫操作

和房子的後面。

• 確保所有用餐區、服務站和設備清潔且正常運作

適當地。

• 制定並實施促銷活動以吸引新客戶並提高銷售量。

• 堅持食品品質、外觀和清潔的高標準。

我們正在尋找什麼：

• 至少 2 年擔任直銷店經理或餐廳類似職位的經驗，或

酒吧業。

• 強大的領導能力和組織能力，能夠快節奏地處理多項任務

環境。

• 優秀的溝通和人際溝通能力。

• 紮實的食品安全和衛生實務知識。

• 能夠靈活地進行輪班工作，包括夜間、週末和假日。

擁有兩個地點，提供餐廳和酒吧以及俱樂部設置，這是一個令人興奮的地方

有機會負責我們的新店。

準備好接受挑戰了嗎？立即申請！我們很樂意聽取您的意見。

津貼和福利

• 10% 的增量取決於效能。
• 保險範圍
• 醫療福利
• 員工折扣
• 索賠和報銷

利潤管理

• 管理日常商業零售營運並實現銷售目標。
• 編制和分析銷售結果、零售 KPI，並確定改善銷售和服務的機會和績效差距。
• 負責監督零售店的運營，實現銷售目標和獲利能力，最大限度地減少營運費用，並實施銷售策略。
• 規劃年度預算。

營運管理

• 監控並確保貿易當局、綜合業主和百貨公司遵守所有零售標準和監管要求。
• 設計並實施有效的標準作業程序 (SOP)。
• 對現金收集、庫存盤點計劃、庫存控制和庫存完整性實施控制。
• 確保員工和業務區域的安全到位，防盜/竊盜預防控制、監視攝影機正常運作和監控，
• 確保所有商店的有效人力覆蓋並提交員工加班時間。
• 不時招募、訓練、發展、規劃、組織團隊
• 確保所有業務領域的內務管理均依照最高標準執行與維護
• 負責/參與路演及其他行銷活動以推廣品牌
• 透過尋找新的專賣店和新店開業機會來推動業務擴張。

領導

• 支持商店維持生產力和零售營運標準、紀律、培訓和發展。
• 培養有效的溝通，以建立/提高員工的積極性和士氣，從而形成積極的工作態度和環境。
• 進行員工考核和績效考核。
• 領導和指導員工實現銷售目標和服務標準，並根據需要進行培訓
• 制定戰術策略並推動門市實現銷售和服務目標。
• 透過績效驅動的措施和獎勵，培養、激勵和激勵門市員工實現最大績效，超越目標。分析門市員工的能力差距並規劃他們的培訓和發展，以滿足可接受的標準、效率和生產力水平。
• 指導門市團隊確保遵守所有政策和程序。審查指南並在必要時向管理層提供建議。
• 解決升級的關鍵客戶問題/投訴，並向團隊提供指導，以確保快速解決問題，以滿足客戶的期望和滿意度。
• 根據公司的目標和績效計劃及其對管理層的有效性，有效地推動該門市的發展。
• 定期拜訪網點，確保達到既定標準，並持續跟上業界最佳實務。確保高效有效的管理以及高績效的銷售。
• 建立、加強和維持與內部和外部各方（即地方當局、政府機構、商場管理層）的有效關係，以確保獲得良好的支持或批准來執行所有相關的營運事宜。
• 持續檢視、回饋和建議改善內部政策、系統、流程和程序以及相關行銷舉措，以確保提高網點的營運效率和有效性。
• 為了管理、檢查和執行所有促銷計劃、展示和關鍵活動均按照既定標準進行。
• 為門市員工提供輔導和指導，以達到可接受的營運標準，以實現客戶服務和體驗目標。
• 監控和控制包括人力成本在內的成本結構，以實現網點盈利、有效和高效的營運。
• 聯絡門市經理及其他門市工作人員，溝通相關資訊。
• 指導和激勵銷售人員盡最大努力實現財務目標。
• 制定和實施零售業務的預算和計劃。
• 具備視覺呈現技術的知識、解釋和實現視覺目標的能力。
• 與視覺陳列師密切合作，利用可用空間和商品以實現最終盈利。
• 監控庫存水準以確定每個零售店的庫存供應需求。
• 利用市場和需求分析的結果來設定和規範產品定價。
• 提高顧客對商店產品和服務的認識。
• 根據需要有效處理公司指派的額外職責

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險

Responsibilities

• Developing marketing strategies for advertising new products
• Organizing promotional events and coordinating day-of deliveries and staffing
• Leading and training teams of Marketing Associates
• Reviewing current marketing campaigns for weaknesses and developing solutions within budget constraints
• Analyzing website click-to-purchase conversion rates and the effectiveness of promotions to determine what drives sales
• Identifying potential new markets and creating a plan to enter those markets
• Partnering with product development and buying teams to estimate product demand
• Brainstorming fresh advertising ideas with senior management

Qualifications & experience

• Bachelor's degree in Marketing, Business Administration, or related field.
• Minimum of 3 years of experience in marketing, preferably in events or consumer goods industries.
• Excellent written and verbal communication skills in English and Mandarin and Cantonese.
• Familiarity with digital marketing tools and platforms such as social media, email marketing, CRM and SEO.
• Creative thinker with a passion for innovative marketing approaches.
• Ability to work independently, manage multiple projects, and meet deadlines in a dynamic environment.

Perks & Benefits

• Medical
• EPF
• Sosco

Job Responsibilities:

• Create a marketing plan and strategies.
• Sales strategy development.
• Build and maintain customer relationships, assess client specific needs and create solution which fits company sales strategy.
• Presenting proposals to client when necessary.
• Make outbound calls and contact potential clients telephonically
• Responsible for developing new customer and managing existing customers.
• Achieve sales target set by Sales Manager.
• Willing to undertake new assignments or other ad hoc tasks when necessary.

Job Requirements:

• Candidate must possess at least a Professional Certificate, Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.
• Good interpersonal and communication skills in dealing with customers. 
• Required language(s): English, Bahasa Malaysia and Mandarin. Mandarin is an added advantage.
• At least 3 Year(s) of working experience in the related field is required for this position
• Preferably, a Manager specialized in Marketing or Business Development or equivalent.
• Solid organizational skills including attention to detail and multi-tasking skills.
• Able to work independently and computer literate.
• Able to show leadership and good interpersonal skills.

Perks & Benefits

• Basic + Commission
• Interesting Commission 
• Opportunity earn 5 figure income
• Yearly bonus
• Yearly annual leave
• Allowance (transportation, etc.)
• Own transportation
• Medical
• EPF
• Sosco

職責

• 制定新產品廣告行銷策略
• 組織促銷活動並協調當天的送貨和人員配備
• 領導和培訓行銷人員團隊
• 審查當前行銷活動的弱點並在預算限制內制定解決方案
• 分析網站點擊購買轉換率和促銷的有效性，以確定推動銷售的因素
• 識別潛在的新市場並制定進入這些市場的計劃
• 與產品開發和採購團隊合作估計產品需求
• 與高階管理層集思廣益，討論新的廣告創意

資格和經驗

• 行銷、工商管理或相關領域學士學位。
• 至少 3 年行銷經驗，最好在活動或消費品產業。
• 優秀的英語、普通話和粵語書面和口頭溝通能力。
• 熟悉社群媒體、電子郵件行銷、CRM 和 SEO 等數位行銷工具和平台。
• 富有創意的思想家，對創新行銷方法充滿熱情。
• 能夠在動態環境中獨立工作、管理多個專案並按時完成任務。

津貼和福利

• 醫療的
• 公積金
• 索斯科

工作職責：

• 制定行銷計劃和策略。
• 銷售策略制定。
• 建立和維護客戶關係，評估客戶的特定需求並創建適合公司銷售策略的解決方案。
• 必要時向客戶提出建議。
• 撥打外線電話並透過電話聯繫潛在客戶
• 負責開發新客戶和管理現有客戶。
• 完成由銷售經理設定的銷售目標。
• 願意在必要時承擔新的任務或其他臨時任務。

職位要求：

• 候選人必須擁有至少任何領域的專業證書、文憑/高級/高級/研究生文憑、學士學位/研究生文憑/專業學位。
• 與客戶打交道時具有良好的人際溝通和溝通能力。
• 所需語言：英語、馬來語和華語。普通話是一個額外的優勢。
• 該職位需要至少 3 年相關領域的工作經驗
• 最好是專門從事行銷或業務開發或同等學歷的經理。
• 紮實的組織能力，包括對細節的關注和多任務處理能力。
• 能夠獨立工作，懂電腦。
• 能夠表現出領導能力和良好的人際溝通能力。

津貼和福利

• 基本+佣金
• 有趣的佣金
• 賺取五位數收入的機會
• 年度獎金
• 每年年假
• 津貼（交通等）
• 自備交通
• 醫療的
• 公積金
• 索斯科

Job Responsibilities:

• Oversee the secretarial department, ensuring that all corporate governance and compliance matters are handled effectively.
• Prepare and maintain official company documents, including financial filings and board meeting minutes.
• Coordinate the logistics of board meetings, including scheduling, preparing agendas, and follow-up on action items.
• Ensure compliance with statutory obligations and corporate regulations, acting as a liaison with legal authorities.
• Maintain records of company shareholders and directors, ensuring accurate and timely updates.
• Assist in the development and implementation of corporate governance policies and procedures.
• Advise the organization on best practices for corporate governance and regulatory compliance.
• Provide training and support to staff on legal and secretarial practices and procedures.
• Stay updated on developments in corporate law and governance, ensuring the company remains compliant.

Job Requirements:

• Bachelor's degree in Law, Business Administration, or related field; a professional qualification in corporate governance or company secretarial practice is an advantage.
• At least 5-7 years of relevant experience in a corporate secretarial environment.
• In-depth knowledge of corporate laws, governance frameworks, and compliance regulations.
• Excellent communication and interpersonal skills, capable of dealing with complex issues.
• Strong organizational skills with the ability to manage multiple priorities and work to tight deadlines.
• Detail-oriented with a strong commitment to accuracy and integrity.
• Ability to work independently and collaboratively within a team.
• Proficiency in English and Bahasa Malaysia; additional languages are a plus.
• Proven problem-solving skills and the ability to maintain confidentiality.

About GBG

GBG is the leading expert in global identity and location. In an increasingly digital world, GBG helps businesses grow by giving them intelligence to make the best decisions about their customers, when it matters most. 

Every second, our global data, agile technology, and expert teams, power over 20,000 of the world's best-known organisations to reach and trust their customers. 

Why you should be@GBG

Reach

The precision of location data is critical to businesses that need to know exactly where their customers are so they can reduce failed deliveries, share great customer experiences and remove unnecessary costs. We provide the unique insight to know locations as well as the people who live there, because we understand global addresses better than anyone else.

This means our customers have confidence that their products and services will arrive in time and to the right location In the race to serve global customers, we exist to help every business in the world, reach every customer in the world. 

Trust

When a digital business grows, most customers are genuine. However, many are fraudsters who manipulate identities to gain illegitimate access. We give our customers unique insight to decide which are trustworthy and which are fraudulent, because we understand identity better than anyone else.

This means businesses can confidently onboard good customers, reward great customers and reject fraudsters. In the fight against Identity, Fraud, trust is key, so the more you can know and the earlier you know it, the better decisions you can make.

About the team

Loqate, a GBG solution

Helping every business in the world reach every customer in the world. Sounds good, doesn’t it. That’s the vision of GBG’s Location Intelligence business. But what does it really mean?

We help our customers connect with their customers quickly and easily. We do this through world-class data, innovative technology and our team of dedicated and experienced people.

Customers range from the smallest online shops to the biggest global technology companies, and a range of channel partners, with everyone in between. Each customer is as important as the next, ensuring our solutions meet all customers’ needs is vital to our success.

With dedicated offices in the UK, Germany, New York City, KL and Singapore, our business is proven to deliver double-digit growth each year, this will continue to help GBG Loqate become leaders in address data solutions for APAC. In China our team has already attracted some of the regions’ most successful eCommerce brands that export to the rest of the world. 

The role

This is an acquisition sales (hunter) role. The role is in place to deliver our “new logo” business target from primarily from the eCommerce sector in KL and more widely across South East Asia working with businesses operating regional headquarters from KL.

The role is predominantly field based and involves progressing inbound enquiries to conclusion and where required an element of outbound calls/contacts to prospects, leads and opportunities.

What you will do

Role Summary 

• Work with the VP Sales and SDR to research prospects within allocated sectors to create a prospect pipeline
• Manage prospecting process using appropriate sales tools (Linkedin Premium, referrals, personal networks, etc)
• Make appropriate outbound contact (phone/email/social) to move prospect to lead and closure 

Focus Areas

• Pro-actively manage all opportunities within pipeline. Establish working routines to support the time and territory management of the different tasks associated with this.
• Drive opportunities through the pipeline stages to “sold” by using appropriate sales process and plays (phone, email, social, demos, Zoom etc). Handle objections and offer additional/alternative solutions.
• Build and develop customer relationships and maintain communication throughout the sales cycle.
• Identify any revenue shortfalls and ensure these gaps are filled through pro-active activity.
• Gain feedback throughout the sales cycle and share with wider team, marketing and research as appropriate to ensure continuous improvement to the process.
• Cross sell additional products through the process.

What are we looking for

Qualifications & Experience

• Proven experience within a software/technology new business sales role with evidence of meeting / exceeding sales targets
• Experience working with marketing and digital agencies to create referral programs delivering direct revenues.
• Experience of working with the Shopify ecosystem and other APAC based Marketplaces and Site Builders would be advantageous.
• Experience of software legal contracts
• Experience of SaaS software and commercial pricing models highly advantageous
• Experience of address management software highly advantageous
• Technical background would be advantageous
• Experience of working in a fast-paced customer focused environment
• Excellent understanding of managing a sales pipeline, including ability to self-create and close from cold – pipeline management and time management skills
• Excellent oral, written communication and negotiation skills

Person Profile

• A hungry self-starter takes ownership for own performance
• Passionate about professional sales
• Highly ambitious with drive and determination
• Has a competitive nature
• Confident and outgoing with excellent interpersonal skills; a people person who is engaging, communicative and outgoing
• Resourceful with a tenacious approach, able to handle pressure, resilience is crucial
• Always presents a professional image
• Excellent commercial and business acumen
• Able to overcome objections and remain resilient
• Delivers highest standards of performance
• Proven success in contributing within a team environment
• The ability to think and act quickly, particularly under pressure
• Flexibility with reference to working hours and open to travel in the APAC region
• A hungry self-starter takes ownership for own performance
• Passionate about professional sales
• Highly ambitious with drive and determination
• Has a competitive nature
• Confident and outgoing with excellent interpersonal skills; a people person who is engaging, communicative and outgoing
• Resourceful with a tenacious approach, able to handle pressure, resilience is crucial
• Always presents a professional image
• Excellent commercial and business acumen
• Able to overcome objections and remain resilient
• Delivers highest standards of performance
• Proven success in contributing within a team environment
• The ability to think and act quickly, particularly under pressure
• Flexibility with reference to working hours and open to travel in the APAC region
  
  

Behaviours we'd like to see

To find out more

As an equal opportunity employer, we are committed to providing fair opportunities for everyone regardless of age, gender race/ ethnicity, sex, religion, age, nationality, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Everybody is welcome and our inclusion and diversity programme, be/yourself, is designed to ensure that you can thrive. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to behired@gbgplc.com and we’ll be in touch. You can also check out our career site here.

Why not apply and make life@GBG work for you?

Job Responsibilities:

• Lead and manage the secretarial function of OCI M SDN BHD, ensuring compliance with corporate governance and regulatory requirements.
• Oversee the preparation, drafting, and filing of statutory documents, ensuring timely submissions to relevant authorities.
• Direct the organization and documentation of Board meetings, including agendas, minutes, and follow-up actions to ensure effective governance.
• Provide expert advice to the Board of Directors and senior management on corporate governance practices and regulatory changes.
• Ensure that corporate records are maintained accurately, including registers of shareholders and directors, and manage the company’s statutory books.
• Monitor compliance with company policies and procedures, and recommend improvements to enhance efficiency and effectiveness.
• Coordinate with external regulators, advisors, and service providers to ensure compliance with applicable laws and regulations.
• Develop and deliver training programs on corporate governance and secretarial practices for staff and directors.
• Stay updated on legal and regulatory developments affecting corporate governance to ensure the organization remains compliant.

Job Requirements:

• Bachelor's degree/ Master's degree in Law, Business Administration, or a related discipline; a professional qualification in company secretarial practice (e.g., ICSA) is highly desirable.
• Minimum of 10 years’ experience in corporate secretarial or governance roles, with at least 5 years in a managerial capacity.
• Comprehensive understanding of corporate governance, company law, and regulatory requirements.
• Strong organizational and project management skills with exceptional attention to detail.
• Excellent communication skills, both written and verbal, with proficiency in drafting formal documents.
• Ability to interact effectively with a diverse range of stakeholders, including Board members and regulatory bodies.
• Proficient in using office and secretarial management software; familiarity with corporate governance tools is a plus.
• Fluency in English and Bahasa Malaysia; knowledge of additional languages is an advantage.
• Demonstrated integrity, confidentiality, and professionalism in handling sensitive information.

Job Responsibilities:

• Provide strategic leadership and direction for the Risk, Audit, and Integrity (RAI) department, ensuring alignment with organizational goals and objectives.
• Develop, implement, and maintain a comprehensive risk management framework that identifies, assesses, and mitigates risks at all levels of the organization.
• Oversee the internal audit function, ensuring audits are conducted professionally and effectively, with a focus on improving internal controls and compliance.
• Lead integrity assessments, investigations, and compliance reviews to uphold the highest ethical standards within the organization.
• Prepare and present regular reports on risk management, audit findings, and integrity matters to senior management and the board of directors.
• Foster a risk-aware culture throughout the organization, promoting best practices in risk management and audit processes.
• Collaborate with cross-functional stakeholders to drive continuous improvement initiatives related to risk and audit practices.
• Stay abreast of regulatory changes, industry trends, and best practices impacting risk management, audit, and integrity.
• Manage departmental budgets and resources effectively, ensuring efficient operation and achieving strategic objectives.
• Mentor and develop RAI team members, fostering professional growth and enhancing team capabilities.

Job Requirements:

• Master's degree in Accounting, Finance, Business Administration, or a related field; professional certification is highly advantageous.
• Minimum of 10-15 years of experience in risk management, audit, or compliance roles, with significant experience in a leadership or managerial position.
• Strong knowledge of risk management principles, auditing standards, and regulatory requirements.
• Proven experience in leading teams and managing cross-functional projects effectively.
• Exceptional analytical, strategic thinking, and problem-solving skills.
• Demonstrated ability to communicate effectively with all levels of management and stakeholders, providing insights and guidance.
• Strong leadership qualities with a focus on developing and nurturing talent within the team.
• Excellent organizational skills, with the ability to manage multiple projects and deadlines in a dynamic environment.
• Fluency in English and Bahasa Malaysia is required; proficiency in other languages is a plus.

About the role:

You have significant experience in designing, building, operating, and maintaining cloud-based infrastructure (including containerized workloads), with a strong focus on security, availability, observability, and disaster recovery. You are comfortable leading and setting the technical direction for DevOps & SecOps, and you like to collaborate with engineering, QA, and data teams to ensure the best possible outcome is achieved.

You’re a star on the rise who is looking for the opportunity to join a FinTech company in a really exciting period of growth, who is ready to step up and become the DevOps leader in a small but growing Engineering team

As a Platform Manager at Ezypay, you will:

• Lead DevOps Initiatives: Set and guide the direction for DevOps across the company.
• Ensure System Reliability: Perform operational procedures and ongoing maintenance to support site reliability.
• Develop and Maintain Platforms: Plan, implement, and test modular, welldocumented, and efficient platform programs.
• Collaborate with Engineers: Work across the Engineering to uphold and drive progress on technology standards.
• Compliance Support: Maintain ongoing compliance with PCI DSS requirements.
• Architectural Input: Contribute to defining system architecture for both software and systems.
• Manage Cloud Infrastructure: Oversee a team responsible for AWS cloud infrastructure, monitoring (Datadog), CI/CD pipelines (CircleCI), and database management (RDS).
• Focus on Availability: Prioritize high availability, redundancy, and disaster recovery
• Lead and Mentor Team: Grow your team, fostering professional development and growth for your direct reports.

• Bachelor’s Degree in Computer Science, Software Engineering or relevant Information technology industry experience.
• 5+ years industry experience with an in-depth understanding of distributed cloud platforms
• 3+ years experience with containerised platforms on AWS
• Solid grasp of computer science fundamentals
• Experience leading a team
• Good working experience with Java.
• Good understanding of security best practices in the context of web applications
• Good understanding of networking concepts and protocols
• Working knowledge of a modern SDLC management methodology, such as SCRUM, Kanban

• Competitive salary package & performance bonus
• Gym subsidies 
• Casual dress code 

• Flexible working arrangements  (including work from home and remote) 
• Generous number of Annual Leaves
• Extensive medical coverage (including dental & optical)
• Generous amount of Annual Leaves
• Delicious office snacks 
• Guidance and mentoring from leaders within the business 
• Dynamic, positive work environment 
• Fantastic team culture  

ABOUT US:

PolicyStreet is a leading InsurTech group, specialising in innovative digital insurance solutions for businesses and consumers in Southeast Asia and Australia. With a network of over 40 providers, we offer a comprehensive range of products, including embedded insurance, customised employee benefits, financial advisory, and digital solutions – making insurance straightforward, for everyone. Through our regional group of companies, we serve more than 5 million customers with over US$ 10 billion in sum insured.

WHAT YOU’LL DO:

• Lead a team of Partnership Managers  to hunt for and capture new opportunities, driving relentless sales growth
• Execute sales strategies to secure high-value partnerships and achieve rapid expansion in the market while leveraging insurance technology across the region
• Carry out negotiations with partners in introducing our platform solutions and suggest best tailored solutions to further benefit both parties. 
• Monitor and provide training to team members as per need to excel and achieve business goals. 
• Analyze partnership performance, derive insights, and recommend actions to improve partners performance and effectiveness and drive growth
• Partner with cross-functional teams consisting of marketing, operations, and tech to drive integration and grow partners towards a fruitful partnership. 
• Influence and educate partners to increase product and feature usage. Identify ways to optimize and build partner’s business sales on their integrated platform driving engagement and sales.

WHAT WE EXPECT OF YOU:

• More than 5 years experience in Partnership, Merchant Acquisition, and BD in insurance and financial services industries
• Strong writing and verbal negotiation communication skills
• Results driven with a keen analytical ability to turn insights into action
• Highly motivated with a sense of urgency and willingness to adjust in a fast-paced, team environment
• Ability to multitask, prioritize and problem solve with excellent time management skills
• Creative self-starter and quick learner with a can-do attitude
• Can work independently, self-reliant, and self-motivated
• A track record of driving scalable and impactful programs to increase adoption and utilization
• Experience in People Management and coaching.

PERKS YOU’LL GET TO ENJOY WHILE WORKING HERE!

• Medical and Life insurance.
• A wide range of health benefits - including optical, dental, and physiotherapy.
• Opportunities for continuous and rapid growth as well as skills enhancement.
• Collaboration with a talented and youthful team that makes the work and learning a lot more fulfilling and fun.
• And a well stocked pantry!

Join Our Team in Shaping the Future of Insurance

As a homegrown startup that seeks to innovate how we use and think of insurance, we value teammates who think big, challenge the old ways, and take extreme ownership.

In PolicyStreet, we aim to do better, to serve people better. We are committed to pushing boundaries of innovation and to develop Purposeful and Simple insurance solutions for businesses and consumers, narrowing the protection gap and improving financial inclusivity in the region.

If you are driven to make change, keen to be at the forefront of insurance innovation, and grow with a team of talented and motivated people, we’d be just as excited to get to know you too!

Find out more about us via our website at www.policystreet.com.

At PolicyStreet, we uphold the principles of equal opportunity and embrace diversity. We are committed to a workplace free from discrimination based on race, religion, colour, gender, sexual orientation, age, marital status, veteran status, or disability status.

Key Responsibilities

1. Operational Strategy and Execution
• Develop and implement business operations strategies to support regional goals and ensure alignment with the company’s global objectives.
• Analyze market trends, regulatory requirements, and competitive dynamics in the SEA region to inform operational decisions.
• Collaborate with cross-functional teams, including sales, marketing, finance, and compliance, to streamline processes and enhance efficiency.
2. Team Leadership and Management
• Lead, mentor, and manage the regional operations team, fostering a culture of excellence and accountability.
• Set and monitor performance metrics for the team, ensuring key operational KPIs are achieved.
3. Compliance and Risk Management
• Ensure all operations comply with local regulatory requirements and company policies.
• Identify and mitigate operational risks, implementing robust control measures to safeguard business integrity.
4. Client Support and Relationship Management
• Work closely with customer service teams to ensure seamless client experiences and prompt resolution of issues.
• Build and maintain strong relationships with key stakeholders, including regulators, partners, and service providers.
5. Process Improvement and Reporting
• Continuously review and improve operational workflows to enhance productivity and reduce costs.
• Prepare and present detailed operational reports to senior management, providing insights and recommendations for growth and improvement.

• At least 5-7 years of experience in operations management, preferably in the Forex, trading, or financial services sector.
• Bachelor’s degree in Business Administration, Finance, Operations Management, or a related field (MBA preferred).
• At least 5-7 years of experience in operations management, preferably in the Forex, trading, or financial services sector.
• Proven track record of managing multi-country operations in the SEA region is a plus.
• Strong knowledge of Forex and trading platforms.
• Familiarity with SEA regulatory environments and compliance standards.
• Excellent leadership and people management skills.
• Strong analytical and problem-solving capabilities.
• Exceptional communication and stakeholder management skills.

Native THAI Speaker to be based in Kuala Lumpur, MALAYSIA

About Zeal Group

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a tam of 700+ employees across the globe. Headquartered in London, UK, our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus and Global Hub Customer Service in Kuala Lumpur, Malaysia. We are a product and people focused company who are passionate about growth, innovative technology, and collaboration.

Role

Our Customer Service department at Zeal Group are the supportive function that helps our clients with products/ services. Ultimately they are here to fill in the gaps/ frictions within our product. Our product is self-explanatory. We would love for our client journey to become as smooth as possible, but as we are not entirely there yet so we are looking for a Customer Service Team Leader to come onboard and bridge any gaps visible between our customers and products. Our end goal is to have a seamless experience whilst continuously improving as the days go by. We are looking to continuously exceed customer expectations.

What you will be doing :

• Lead and supervise a team of customer service representatives.
• Provide guidance, coaching, and support to ensure the team meets performance goals.
• Ensure the team adhere to the manuals, policies, and guidelines.
• Provide ongoing coaching and training to enhance the skills of team members.
• Facilitate training sessions for new hires and organize skill development programs.
• Handle escalated customer issues and complex problem-solving.
• Assist team members in resolving challenging customer situations.
• Stay informed about industry regulations affecting customer interactions.
• Serve as a communication link between the Assistant Manager and the customer service team.
• Communicate policies, updates, and changes from upper management to the team.
• Act as a point of contact for escalated customer issues that require higher-level intervention.
• Coordinate with other departments to ensure timely resolution of complex problems.
• Gather and analyze customer feedback received by the team.
• Implement strategies to address customer concerns and improve the overall customer.
• Instil ZFX Core Values into day-to-day operation.
• Timely feedback to team members and periodic updates to the Assistant Manager
• Ad hoc task delegated by the Manager or Assistant Manager.

What you will need :

• Candidate must possess at least Diploma/Degree.
• Minimum of 3 years of experience in Customers Service/ Operations with at least 1 year of experience in supervisory role
• Experience gained in FX/ Finance industry will be an advantage.
• Proficient in Microsoft Office (Words, Excel, PowerPoint).
• Able to multi-task, determine priorities, and meet deadlines in a fast-paced business environment.
• Fluency in English and Thai language (verbal and written) is a must.
• Must be able to work on shifts.

Rewards in return for your commitment :

• Medical Benefit
• Optical Benefit
• Life Insurance
• Meal Allowance
• Travel Allowance
• Health & Fitness Subsidy
• Staff Referral Bonus Program
• Long Service Rewards
• Work Anniversary Rewards
• *Employment Pass and Visa Sponsorship
• *Relocation Benefits

*NOTE : Successful candidates hired, will need to complete Probationary Period before Relocation exercise can take place. This process may take anything from 3 months to 6 months.

Interview process :

• Pre-Call session with the TA team – 30 minutes
• 1st Interview session with Hiring Manager – 1 hour
• Final Interview session with Head of CS - 45mins

Profile Requirements :

A minimum of 3-5 years of experience as a Project Manager/Project Management Office/Project Executive in the IT domain, with a preference for candidates with exposure to banking sector experience. The resource should have the capability to effectively assess, and review CV skill sets for technical roles.
CV Screening: Review and screen CVs and applications to assess qualifications, experience, and suitability for the open demands. Ensure a thorough understanding of job requirements and match candidate profiles accordingly.

Agency Liaison: Follow up with agencies regularly to ensure timely delivery of CVs and candidate updates.

Interview Coordination: Collaborate with domain leads to schedule interviews with shortlisted candidates. Ensure all logistics are arranged in a timely manner, including scheduling, communication, and providing any necessary interview materials.

Progress Tracking & Follow-up: Track the candidate progress for each role, maintaining clear and consistent communication with domain leads. Provide regular updates on the status of candidate selection and interview outcomes.

Ongoing Communication: Regularly follow up with agencies on the progress of candidate sourcing and ensure any queries or concerns are addressed promptly. Clear and consistent communication with agencies and domain leads, leading to a streamlined recruitment process.

Project Skills:​

Team management – assist in the coordination of the resources, agencies and stakeholders in the project. Ensure that team meets quality standards by overseeing and validating the quality.​

Assignment management – track tasks, deliverables and deadline closely and follow through till completion / closure.​

Stakeholder management – communicate clearly with project managers, team members and stakeholders to keep them informed on the project expectations and ensuring that the objectives are met on a weekly basis.​

Conflict management – identify issues and proposed alternate solutions, supporting the project manager in troubleshooting.​

Soft Skills:​

Problem-solving and critical thinking for scalable, resilient solutions​

Excellent communication skills ​

Collaboration with stakeholders to gather and refine requirements​

Self-driven with minimal supervision​

Familiarity with the recruitment process​

Stay informed about emerging technologies, with a passion for learning and innovation

The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.

Our mission is to inspire meaningful connections by building a second home where members become friends, and ideas become reality.

We are looking for an entrepreneurial, ambitious, outgoing and personable Assistant Community Manager whose values align with our TEAM; standing for Together, Extra-mile, Accountable and Mindful. The Assistant Community Manager works closely with the Community Manager, Area Manager, Assistant Country Manager, and Country Manager (depending on the structure of your location and country) to ensure the smooth running of the day-to-day business and facilities. The core focus is to deliver and develop an unrivalled member experience by driving community events, creating partnerships and building lasting relationships with members. They are the go-to-person for sales-related activities for their space, working alongside managers to ensure financial goals and targets are met.

Goals and Objectives

• Creation of a collaborative environment amongst members through events and personal introductions. Target to achieve and maintain 100% occupancy by achieving sales goals and managing churn.
• Ensuring that the venue is fully operational and that processes are running smoothly.
• Drive growth and promotion of the Company’s service offerings.
• Maintenance of company standards and expectations.
• Management of venue KPI’s
• Oversee all daily operations of your location (front desk services, event planning, social media marketing of the space, basic finance handling, etc).
• Create and oversee a well-connected community through internal and external events, networking and a personable attitude.
• Manage finance-related tasks, such as invoices, purchases, bills, and petty cash.
• Oversee and compile all weekly and month end reports accurately and timely for submission.
• Communicate with the property landlord and collaborate with CG headquarter departments to accomplish objectives in all aspects of the business.
• Train, guide and support current and new team members.

KEY RESULT AREAS / RESPONSIBILITIES

Member Experience and Community

• Manage all venue operations and communicate with market support to ensure highest level of member satisfaction.
• Develop community initiatives designed to create connections between members, such as member introductions, events and social media engagement
• Solve member-related issues to ensure a cohesive community and manage member expectations. Meet with members to resolve issues, process member terminations and other issues of complexity.
• Proactively gather data on members’ business objectives and identify both the Company and member services that could help members achieve their objectives.
• Design and implement rules, guidelines and best practices for the community to optimize member experience.
• Recommend best practices, including but not limited to community management, sales, events, training, and member experience on a company-wide level.
• Resolve member complaints regarding other members through neutral fact investigation and process termination of membership when warranted.
• It is the responsibility of all CMs to manage their respective members payments, and to work with Accounts department to make sure all members pay in a timely manner.
• Renewals also fall under the responsibility of the CM.

Business Development, Retention and Sales

• Work with the Country Manager to ensure the business reaches 100% occupancy rate
• Identify promising deals with potential members and ensure that your team provides informative, high-quality tours to drive membership sales
• Notify, manage and work alongside internal teams to ensure a high retention rate of current members
• Develop strategies to drive sales, increase revenue and interest for your location
• Ensure that all enquiries are followed up on, and that negotiations and sales closures are taking place
• Manage and maintain relationships with vendors and landlords.
• Creative and constantly think outside the box to find solutions to meet growing sales targets

Finance and Administration

• Obtain and analyse P&L reports, and conduct variance analysis when required
• Prepare weekly reports and share with relevant stakeholders
• Prepare monthly invoices by working collaboratively with the Finance Team

Building Operations and Management

• Work closely with Community Officers, manage move-ins and move-outs; ensuring that all new members are fully prepared, and transitions run smoothly
• Manage all operations and maintenance of the space to ensure a consistently high-quality experience for members
• Ensure all building receipts and documents are up-to-date and documented, providing internal teams with weekly and monthly reports as needed
• Identify and resolve issues presented, i.e. insufficient cleaning staff, repeating IT-related failures, malfunctioning conference room equipment, etc.
• Know and be able to implement member safety plans, i.e. fire and emergency plans.

Team Management & Development

• Manage, inspire, support and guide your team to reach sales goals and execute on their objectives as an individual and a team.
• Review daily reports and work with team to finalize weekly and monthly reports that outline community and sales progress.
• Identify knowledge gaps, and train and/or arrange training with HR when necessary
• Provide learning and development opportunities and make recommendations to promote the best-performing Community Officers and/or Community Assistant Managers.
• Hold weekly team meetings to delegate, recognise achievements, encourage, and keep the team up-to-date with any process changes

Stakeholder Management

To manage the stakeholders and reconcile their respective targets, with the ultimate aim of achieving the desired yearly budgets.

To provide the set monthly and quarterly report templates in accordance to the set success factors as outlined yearly.

• Two years experience in a customer-facing position, ideally within sales and events
• Personable with strong verbal and written communication
• Exceptionally organised with the ability to multitask
• Thrives under pressure and solution-oriented
• University Degree is an advantage - Proficient in basic computer skills
• Good business acumen
• Prior experience in coworking, real estate, or startup business would be an advantage
• Fluent in English

• Competitive salary reflective of your growth
• Variety of discounts across our growing industry partners
• A comprehensive training academy to support your growth and longevity with us
• Education allowance to support external training
• A fun, dynamic working environment, working with a diverse, world-class team
• Regular team and community events based on our four event pillars; Business, Community-building, Entertainment and Wellness
• An extra day of leave to celebrate your birthday
• An annual dedicated day to volunteer at a charity of your choice
• Two days Flexcation a year, used to extend your time away by working in any of The Flexi Group locations

WE ARE AN EQUAL-OPPORTUNITY EMPLOYER

We are committed to creating an inclusive, respectful environment that embraces individuality and talents. All appointments and promotions are made on the basis of performance and ability. We are committed to the continued development of our teams' personal skills and business acumen. All team members will be treated fairly and unbiasedly and given every encouragement to reach their potential.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Striving to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, can we help each other succeed.
• Test | Measure | Act: Staying curious and reinventing ourselves, through innovation and experimentation.
• Focus on Impact: Creating impact through bias for action and tangible results.
• Serve with Obsession: Building win-win relationships for the long-term by having a customer obsession.

We are looking for a dedicated and dynamic Senior Specialist, People Advisory & Operations where you will demonstrate a strong track record in the execution of overall People Operations initiatives for employees across our offices including Malaysia and Singapore.This role will be crucial in providing expert HR advice, managing day-to-day people operations, and contributing to strategic HR projects. The ideal candidate will demonstrate strong ownership of issues, is highly meticulous in thought process and actions, and takes initiative to act with urgency to follow through and problem solve with, and for your stakeholders.

What you will do:

HR Advisory

• Being the point of contact to provide sound HR advice and support to employees on various HR matters including policies, benefits, performance, and career development.
• Address employee queries and issues promptly and effectively, ensuring a positive employee experience.
• Advise on the application of HR policies and procedures, ensuring consistent and fair treatment of employees.
• Ensure HR practices comply with local labor laws and regulations.
• Identify potential HR risks and implement strategies to mitigate them.

Operations

• Ensure HR practices comply with local labor laws and regulations
• Develop and implement efficient HR processes to enhance operational effectiveness
• Work closely with vendors to ensure accurate and timely processing of payroll and taxation, and benefit administration in remote countries. Assist in other countries when support is needed
• Ensure work permit applications, immigration matters etc, are processed in a timely manner
• Prepare employee dashboards/ reports as needed 
• HRIS employee core database management - Maintain accurate HR data in HRIS and ensure timely reporting and analytics
• Represent the company during audit/ regulatory checks
• Develop and implement efficient HR processes to enhance operational effectiveness
• Work closely with HR team to support and execute HR-related initiatives

Project Management

• HR Initiatives: Lead or support HR projects related to process improvement, automation, employee engagement and strategic initiatives.
• Change Management: Manage HR aspects of organizational changes, including communication, training, and transition support.
• Stakeholder Collaboration: Work closely with cross-functional teams to ensure successful project outcomes and alignment with business objectives.

• Fulfill any other tasks as reasonably instructed to assist in the business’s growth and progress

What we are looking for:

• Have at least 7+ years of experience in People Operations
• Experience with working in a sizeable and fast paced environment with multi-cultural workforce
• Demonstrated experience in employee lifecycle, payroll administration and/or HRIS
• Thorough and up-to-date working knowledge of local labour laws & taxation
• Highly analytical, possessing excellent written and verbal communication skills, strong organizational skills, proactive, and the ability to prioritize and complete work in a timely and accurate manner independently
• Demonstrate critical thinking skills and able to assess issues from multiple angles comprehensively to problem solve effectively
• Proficiency in Microsoft Office and Google (Gmail, Google Sheets, Google Drive etc.)

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity