Total 11 job vacancies in Batu Ferringhi

Responsibilities:

• Maintain executive's agenda and assist in planning appointments, board meetings, conferences etc.
• Attend meetings and keep minutes.
• Receive and screen phone calls and redirect them when appropriate.
• Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.).
• Make travel arrangements for executives.
• Handle confidential documents ensuring they remain secure.
• Prepare invoices or financial statements and provide assistance in bookkeeping.
• Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders.
• Maintain electronic and paper records ensuring information is organized and easily accessible.
• Conduct research and prepare presentations or reports as assigned.

Requirements:

• Proven experience as executive secretary or similar administrative role.
• Excel in MS Office and ‘back-office’ software (e.g. ERP).
• Good understanding of office management and basic accounting procedures as well as technical vocabulary of relevant industry.
• Experience with basic research methods and reporting techniques.
• Strong organizational and time-management skills.
• Excellent communication and negotiation abilities.
• Integrity and confidentiality.
• Possess at least a Bachelor's Degree in business administration or relative field.

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Regular team activities
• Personal leave
• Open culture
• Personal development opportunities

Responsibilities:

• Oversee the daily operations of the rooms division, ensuring smooth and efficient service delivery.
•   Develop and implement strategies to maximize revenue and minimize costs.
•   Ensure compliance with all hotel policies, procedures, and safety regulations.
•   Recruit, hire, train, and develop a high-performing team of staff members.
•   Motivate and inspire the team to deliver exceptional guest service.
•   Conduct regular performance reviews and provide coaching and feedback.
•   Address employee concerns and resolve conflicts promptly and professionally.
•   Ensure that all guest needs and expectations are met or exceeded.
•   Respond to guest complaints and feedback in a timely and effective manner.
•   Implement strategies to enhance the overall guest experience.
•   Manage the department's budget and control costs.
•   Monitor and analyze financial performance to identify areas for improvement.
•   Make informed decisions regarding capital expenditures and operational expenses.
•   Conduct regular inspections of guest rooms and public areas to ensure cleanliness and maintenance standards.
•   Implement quality control measures to maintain high standards of service.
•   Monitor guest satisfaction surveys and implement corrective actions as needed.

Requirements:

• Proven experience in hotel management, with a strong focus on rooms division operations.
• Good organizational and leadership abilities.
• Excellent communication and people skills.
• The ability to work effectively with people from diverse cultural backgrounds.
• Knowledge of industry's legal rules and guidelines.
• Bachelor's degree in hospitality management or a related field.
• Strong understanding of hotel operations, including revenue management, sales, and marketing.
•  Strong attention to detail and problem-solving abilities.
•  Proficiency in hotel management software systems.
•  The role often requires working irregular hours, including weekends and holidays.

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Regular team activities
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Dental insurance
• Paid training and development

Responsibilities:

• Maintain professional standard in grooming and customer service.
• Build and maintain professional relationship with existing and new clients.
• Professionally represent the hotel to the public.
• Carry out beauty treatments with care and follow company's standard.
• Equipped with knowledge about the variety of spa services in the market ranging from body treatments, facials, massages, waxing, and manicure/pedicure.
• Promote and sell products suitable for client's needs.
• Be updated with all spa promotions
• Give excellent and personalised customer service while handling treatments and consultations.
• Follow up on client's treatment appointments via SMS or phone call.
• Maintain hygiene and equipment and sample inventory of products.
• Ensure both retail and professional product stock is well maintained, update on stock cards to constant monitor the stock level
• Acknowledge and respond to customer enquiries, needs, and expectations.

Requirements:

• Proven work experience as a Spa therapist.
• Hands on experience in massage techniques, manicures, pedicures, waxing and face/body therapies.
• Familiarity in sales will be considered an asset.
• Good knowledge of English language.
• Excellent communication and customer service skills.
• Positive attitude.
• User level computer skills.

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Medical insurance
• Personal leave

1. Responsible for the day-to day operations within the property maintenance department ensuring plant and equipment operate with the least amount of down time. 

2. Maintain the Hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems, LV Switchboard, Chiller plant and related equipment in accordance with energy conversation and preventative maintenance programs. 

3. Participates in the overall Engineering Management whilst maintaining a “hands on role”.

4. Provide support and assistance to the Maintenance Chief Engineer as to assist in meeting the strategic goals of department.

5. Control the Maintenance Request System by assigning works to specific trades, supervises proper completion of assigned works and compiles daily work order statistics.

6. Maintain records relating to utility costs throughout the hotel

7. Perform general and emergency repairs and maintenance to all plant and equipment based on skill and experience level.

8. Carry out regular inspections of plant and equipment and ensure that inspections required by Government authorities are conducted and documented.

8. Carry out general room repairs, preventative maintenance inspections and repairs including scheduling of all these works as per computerized system

9. Perform and assist with the Fire Protection Preventative Maintenance Program ensuring all items are inspected as per monthly schedule.

10. Review daily logbook, rectify or follow up on all items left unsolved from any previous shifts, discuss the same with the Maintenance Manager.

11. Ensure Fire and Engineering safety features operate at peak efficiency.

12. Ensure proper records are kept relating to all plant and equipment for the hotel.

13. Ensure proper measures are taken to protect the environment and the Hotel’s adherence to it.

14. Monitor energy and water management systems to minimize wastage and costs using daily / weekly utility readings as a reference point.

15. Supervise the daily operation and maintenance of building, electrical and mechanical service, water features, fixtures, furnishings and equipment.  

16. Maintain all tools and equipment for the running of workshop’s trades and functions. 

17. Ensure the workshops have adequate stock and materials in Stores and that all workshops are kept in a clean and safe environment.

17. Attend meetings as required.

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Regular team activities
• Medical insurance
• Personal leave
• Open culture

職責：

• 監督客房部門的日常運營，確保順利有效率地提供服務。
• 制定並實施策略以最大化收入並最小化成本。
• 確保遵守所有飯店政策、程序和安全法規。
• 招募、僱用、培訓和發展一支高績效的員工團隊。
• 激勵和激勵團隊提供卓越的賓客服務。
• 定期進行績效評估並提供指導和回饋。
• 及時、專業地解決員工關心的問題並解決衝突。
• 確保滿足或超越客人的所有需求和期望。
• 及時有效回應客人的投訴和回饋。
• 實施策略以增強整體賓客體驗。
• 管理部門預算並控製成本。
• 監控和分析財務績效以確定需要改進的領域。
• 就資本支出和營運支出做出明智的決定。
• 定期檢查客房和公共區域，以確保清潔和維護標準。
• 實施品質控制措施以維持高標準的服務。
• 監控賓客滿意度調查並根據需要實施糾正措施。

要求：

• 擁有豐富的飯店管理經驗，專注於客房部門營運。
• 良好的組織和領導能力。
• 優秀的溝通和人際交往能力。
• 與來自不同文化背景的人有效合作的能力。
• 了解行業的法律規則和指南。
• 酒店管理或相關領域的學士學位。
• 對酒店營運有深入了解，包括收入管理、銷售和行銷。
• 高度關注細節和解決問題的能力。
• 熟練酒店管理軟體系統。
• 該職位通常需要不規律的工作時間，包括週末和假日。

津貼和福利

• 佣金和獎金
• 附近的公共交通
• 定期團隊活動
• 醫療保險
• 事假
• 開放文化
• 個人發展機會
• 牙科保險
• 有薪培訓和發展

Job Title: Administrator / Administrative Assistant

Job Overview:

The administrative assistant is responsible for supporting daily office operations and ensuring that tasks are carried out efficiently and effectively. This includes performing clerical, organizational, and communication tasks, as well as assisting managers and other staff in administrative duties.

Key Responsibilities:

• General Office Support: Perform day-to-day office tasks such as managing phone calls, emails, scheduling appointments, and maintaining office supplies.
• Document Management: Handle filing, organizing, and storing physical and digital documents. Maintain proper records and ensure proper documentation for meetings, projects, and other administrative functions.
• Data Entry: Input and update data into systems and databases, ensuring accuracy and completeness of information.
• Scheduling & Calendar Management: Organize and schedule meetings, events, and appointments for the team or executive members.
• Communication: Act as a liaison between departments, clients, and other stakeholders, ensuring effective communication and timely responses.
• Report Preparation: Prepare reports, presentations, and other documents as required by managers or department heads.
• Travel Arrangements: Organize travel arrangements including flight bookings, hotel reservations, and transport for employees or guests as needed.
• Office Coordination: Assist with office maintenance, liaising with vendors, and ensuring a safe and efficient workspace.
• Handling Correspondence: Screen phone calls, manage email inboxes, and respond to routine inquiries or forward them to the appropriate person.

Skills & Qualifications:

• Education: High school diploma or equivalent; a degree in business administration or related field is a plus.
• Experience: Previous experience in an administrative or office role is preferred.
• Technical Skills: Proficiency with office software (Microsoft Office Suite, Google Workspace) and familiarity with office equipment (fax machines, printers, etc.).
• Communication Skills: Strong verbal and written communication skills, with the ability to interact with staff and clients professionally.
• Organizational Skills: Strong ability to manage time, prioritize tasks, and meet deadlines.
• Attention to Detail: Accuracy and attention to detail in all tasks and documentation.
• Problem-Solving Skills: Ability to handle unexpected situations and resolve administrative issues.

Working Conditions:

• Full-time or part-time position (depending on the role).
• Office-based, with potential flexibility for remote work.

Compensation:

• Salary is based on experience and qualifications.

How to Apply:

• Interested candidates should submit their resumes along with a cover letter detailing their experience and qualifications for the role.

Perks & Benefits

• Medical insurance

職位名稱：管理員/行政助理

職位概述：

行政助理負責支援日常辦公室運作並確保任務有效率有效地執行。這包括執行文書、組織和溝通任務，以及協助經理和其他員工履行行政職責。

主要職責：

• 一般辦公室支援：執行日常辦公室任務，例如管理電話、電子郵件、安排約會和維護辦公用品。
• 文件管理：處理歸檔、組織和儲存實體和數位文件。保留適當的記錄並確保會議、專案和其他行政職能的適當文件。
• 資料輸入：將資料輸入和更新到系統和資料庫中，確保資訊的準確性和完整性。
• 日程安排和日曆管理：為團隊或執行成員組織和安排會議、活動和約會。
• 溝通：充當部門、客戶和其他利害關係人之間的聯絡人，確保有效溝通和及時回應。
• 報告準備：根據經理或部門負責人的要求準備報告、簡報和其他文件。
• 旅行安排：根據需要組織旅行安排，包括航班預訂、飯店預訂以及員工或客人的交通。
• 辦公室協調：協助辦公室維護，與供應商聯絡，並確保安全且有效率的工作空間。
• 處理信件：篩選電話、管理電子郵件收件匣、回覆日常詢問或轉發給適當的人員。

技能和資格：

• 教育程度：高中文憑或同等學歷；擁有工商管理或相關領域的學位者優先。
• 經驗：具行政或辦公室職位經驗者優先。
• 技術技能：熟練使用辦公室軟體（Microsoft Office Suite、Google Workspace），熟悉辦公室設備（傳真機、印表機等）。
• 溝通技巧：強大的口頭和書面溝通能力，能夠與員工和客戶進行專業互動。
• 組織技能：具有很強的時間管理能力、優先任務優先順序和按時完成任務的能力。
• 注重細節：所有任務和文件的準確性和對細節的關注。
• 解決問題的能力：能夠處理意外情況並解決管理問題。

工作條件：

• 全職或兼職職位（取決於角色）。
• 基於辦公室，具有遠距工作的潛在靈活性。

賠償：

• 薪資基於經驗和資格。

如何申請：

• 有興趣的候選人應提交簡歷以及求職信，詳細說明他們的經驗和該職位的資格。

津貼和福利

• 醫療保險

職位描述：

• 規劃和監控入庫和出庫交貨。
• 監督物流和運輸。
• 監督所有車輛的維護和保養。
• 準備和監控營運支出的財務預測和預算預測。
• 更新和評估指標以評估績效並實施增強功能。
• 確保遵守安全和品質標準，並保持高度遵守所有相關法規。
• 制定、實施和維護營運流程和政策，以實現高標準的合規性和營運有效性。

要求：

• 候選人必須至少擁有工程（機械）文憑/高級/高級/研究生文憑、學士學位/研究生文憑/專業學位。
• 該職位需要至少 5 年相關領域的工作經驗。
• 根據工作要求，能夠用普通話溝通將是一個顯著的優勢。
• 有棕櫚油加工經驗將更具優勢。

津貼和福利

• 住宿
• 醫療保險
• 事假

職位描述：

• 負責工廠的調度以及管理糾正性和預防性維護。
• 負責產品全生命週期的品質保證。
• 識別故障並實施糾正措施和後續行動。
• 監督進出產品的檢驗和測試，以確認品質符合規格和品質交付成果。
• 負責建立有效的生產流程，在實際製程研究的基礎上最大化製程能力並預防廢品。
• 對現有製造流程進行審核，以確保流程和設施的順利進行。

要求：

• 候選人必須至少擁有工程（化學）和/或其他相關領域的文憑/高級/高級/研究生文憑、學士學位/研究生文憑/專業學位。
• 該職位需要至少 2 年相關領域的工作經驗。
• 鼓勵應屆畢業生/入門級申請人申請。
• 能夠用普通話溝通將是一個顯著的優勢，因為這項工作需要能夠與中國外籍人士溝通。

津貼和福利

• 住宿福利
• 醫療保險/GPA
• 年假/病假
• 有薪培訓和發展

職責：

• 維護高階主管議程並協助規劃任命、董事會會議、會議等。
• 參加會議並做好會議記錄。
• 接聽和篩選電話並在適當的時候重定向它們。
• 處理所有發出或收到的信件（電子郵件、信件、包裹等）並確定其優先順序。
• 為高階主管人員安排差旅。
• 處理機密文件，確保其安全。
• 準備發票或財務報表並提供簿記協助。
• 監控辦公用品並與供應商談判條款，以確保最具成本效益的訂單。
• 維護電子和紙本記錄，確保資訊井然有序且易於存取。
• 根據指定進行研究並準備演示或報告。

要求：

• 擁有豐富擔任執行秘書或類似行政職務的經驗。
• MS Office 和「後台」軟體（例如 ERP）中的 Excel。
• 熟悉辦公室管理和基本會計程序以及相關行業的技術詞彙。
• 具有基本研究方法和報告技術的經驗。
• 較強的組織和時間管理能力。
• 優秀的溝通和談判能力。
• 誠信和保密。
• 至少擁有工商管理或相關領域的學士學位。

津貼和福利

• 佣金和獎金
• 附近的公共交通
• 定期團隊活動
• 事假
• 開放文化
• 個人發展機會

職位描述

• 良好的客戶服務－為客戶提供卓越、專業的服務
• 與客戶互動，了解客戶問題並提供解決方案
• 保持出色的商店狀況和視覺行銷標準
• 負責門市營運工作，如收銀、庫存管理等
• 實現公司和門市 KIP 和目標
• 提供產品知識、管理技能等指導
• 不時處理行政和任何其他臨時任務。

職位要求：

• 歡迎應屆研究生申請
• 具有相關經驗的候選人將被添加為優勢

員工福利：

• 將提供培訓大綱
• 有吸引力的薪資待遇
• 婚假、年假、病假等
• 職涯發展

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）