Total 21 Contract job vacancies in Bukit Jalil, Federal Territory of Kuala Lumpur

職位說明；

• 及時、準確、專業地處理所有銷售文件、客戶查詢和請求。
• 作為一個團隊工作，支援銷售營運和庫存管理。
• 向客戶發出報價單和發票。
• 維護與現有客戶的關係並開發新業務。
• 保持店內良好的產品陳列、清潔和整潔。
• 參加產品培訓，不斷學習最新產品資訊。
• 回饋最新的客戶趨勢並向管理層提出銷售想法。
• 及時、專業地跟進客戶訂單。
• 為所有現有和潛在客戶提供卓越的客戶服務。
• 清楚地向客戶解釋和教育客戶產品的功能和優點，同時制定最佳的產品提案或解決方案以適應客戶的預算和生活方式。
• 與同事和管理層密切合作以實現銷售目標。
• 按計畫參加路演。

職位要求：-

• 候選人必須至少擁有小學/中學/SPM/“O”水準；任何領域的文憑/高級/高級/研究生文憑。
• 鼓勵有或沒有經驗的應屆畢業生申請。
• 年輕而精力充沛的人可以長時間工作。
• 所需語言：英語、國語、馬來語。
• 所需技能：優秀的人際溝通能力和基本的電腦技能。
• 必須能夠在周末工作。
• 每週工作 6 天。 OT 可索賠。
• 擁有自己的交通工具，可以在巴生谷地區出發。
• 職缺地點：Jalan Klang Lama, Central I-City, Taman Sri Muda, Setapak Centre, Tropicana Gardens Mall, 3 Damansara, Puchong, Putrajaya - 請註明申請地點。
• 熱衷於在展覽或路演期間全力支持銷售角色的候選人可以申請「銷售遊騎兵」職位。

津貼和福利

• 佣金和獎金
• 中心位置
• 彈性的工作時間
• 團體人身意外險
• 牙科保險
• 視力保險

Key Responsibilities:

* Respond to customer inquiries on Shopee, Lazada, WhatsApp, and Email in a professional and timely manner.

* Resolve customer issues and complaints efficiently and effectively.

* Provide detailed product information and assist customers with their purchases.

* Maintain a high level of product knowledge to provide accurate information to customers.

* Document and track customer interactions and issues using the company’s CRM system.

* Collaborate with other departments to resolve complex customer issues.

* Identify and escalate priority issues to the appropriate channels.

* Continuously improve customer service skills and knowledge through training and feedback.

* Previous experience in a customer service role, preferably in an e-commerce or retail environment.

* Ability to handle multiple customer inquiries simultaneously across different platforms.

* Ability to work well in a team environment and collaborate with colleagues.

* Experience with e-commerce platforms like Shopee and Lazada.

* Proficiency in multiple languages.

* Previous experience working in an electrical store or with electrical products is a plus.

Perks & Benefits

• EPF, SOCSO, EIS
• Annual Leave
• Staff Purchase
• Interest Clubs
• Personal development opportunities

We regret only shortlisted candidates will be notified.

主要職責：

* 專業、及時回覆客戶在 Shopee、Lazada、WhatsApp 和電子郵件上的詢問。

* 有效率、有效地解決客戶問題和投訴。

* 提供詳細的產品資訊並協助顧客購買。

* 維持高水準的產品知識，為客戶提供準確的資訊。

* 使用公司的 CRM 系統記錄和追蹤客戶互動和問題。

* 與其他部門合作解決複雜的客戶問題。

* 確定優先問題並回報給適當的管道。

* 透過培訓和回饋不斷提升客戶服務技能和知識。

* 具有客戶服務經驗，最好是在電子商務或零售環境中。

* 能夠在不同平台同時處理多個客戶查詢。

* 能夠在團隊環境中良好工作並與同事協作。

* 有 Shopee 和 Lazada 等電子商務平台的經驗。

* 精通多種語言。

* 有在電器店或電器產品工作經驗者佳。

津貼和福利

• EPF、SOCSO、EIS
• 年假
• 員工採購
• 興趣俱樂部
• 個人發展機會

我們遺憾的是，只有入圍候選人才會收到通知。

Responsibilities:

• Scheduling and dispatching of documents and parcels as and when required.
• Provide support to team members.
• Assist in ad-hoc duties as and when assigned.

Requirements:

• Candidate must possess at least a SPM Certificate.
• Possess own motorbike with valid Class D & B2 driving licenses.
• Good organization skills, planning skills, and communication skills.
• Able to speak and write in Bahasa Malaysia and English.
• Possess a positive working attitude and desire to grow and learn.
• Multitasking, quick learner, and able to work independently.
• At least 1 year of working experience in the related field.
• Have a good physical and health record and no criminal record.
• Applicants must be local Malaysian Citizens.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Casual dress code
• Medical insurance

Job Description :

• Conduct Live Streaming as a Host on various online platforms (Tiktok & Shopee) for SKINTIFIC or Glad2Glow on a daily basis
• Introduce, promote and demonstrate our product during LIVE Streaming
• Interact and engage with online audiences, provide professional advice and answer enquiries during Live Streaming
• Proactively encourage online audiences to adopt our product and make online purchases during Live Streaming
• Responsible for content creation, planning and execution of short videos on TikTok, Shopee etc
• Encourage audience participation by organizing interactive activities, challenges and giveaway during Live

Job Requirement :

• 1 year or more experience in Live Hosting experience or experience in producing own Reels / Stories / Videos is a plus
• Majoring in media, advertising, marketing and / or related studies
• Strong communication and execution skills, excellent copywriting skills
• Interested in the beauty and skincare industry, relevant working experience is preferred.
• Fresh graduates are encourage to apply 
• Prior experience as a TikTok content creator, social media influencer or live stream host is a plus

Perks & Benefits

• Commission and bonus
• Flexible working hours
• Product training provided
• Offline support is provided for more technical questions
• Venue for livestream is provided with full set equipment to facilitate the livestream

職位說明 ：

• 每天在各種線上平台（Tiktok 和 Shopee）為 SKINTIFIC 或 Glad2Glow 進行直播
• 在直播中介紹、推廣和展示我們的產品
• 在直播期間與線上觀眾互動，提供專業建議並解答疑問
• 積極鼓勵線上觀眾在直播期間採用我們的產品並進行線上購買
• 負責TikTok、Shopee等短影片的內容創作、規劃與執行
• 透過在直播期間組織互動活動、挑戰和贈品來鼓勵觀眾參與

職位要求：

• 具有 1 年或以上直播主持經驗或製作自己的捲軸/故事/影片的經驗者優先
• 主修媒體、廣告、行銷和/或相關研究
• 較強的溝通執行能力，優秀的文案寫作能力
• 對美容保養業有興趣，有相關工作經驗者佳。
• 鼓勵應屆畢業生申請
• 有擔任 TikTok 內容創作者、社群媒體影響者或直播主持人經驗者優先

津貼和福利

• 佣金和獎金
• 彈性的工作時間
• 提供產品培訓
• 為更多技術問題提供離線支持
• 直播場地配備全套設備，方便直播

職責：

• 根據需要安排和發送文件和包裹。
• 為團隊成員提供支援。
• 在分配時協助執行臨時職責。

要求：

• 候選人必須至少擁有 SPM 證書。
• 擁有自己的摩托車並持有有效的 D 級和 B2 級駕駛執照。
• 良好的組織能力、規劃能力和溝通能力。
• 能夠用馬來語和英語說和寫。
• 擁有積極的工作態度和成長和學習的慾望。
• 多工處理，快速學習，能夠獨立工作。
• 至少1年相關領域的工作經驗。
• 身體健康，無犯罪紀錄。
• 申請者必須是馬來西亞當地公民。

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 休閒著裝要求
• 醫療保險

What You'll Do:

• Report directly to Design Manager, conceptualize ideas and innovate designs for exhibition stands, interiors, and event spaces.

• Create 3D visualizations, renderings, technical drawings and detailing to bring concepts to life.

• Ensure designs align with client branding, goals, and project budgets.

• Work closely with the project and production team to oversee the execution of your designs, ensuring quality and accuracy.

• Stay updated on industry trends, materials, and technologies to integrate into your work.

Requirements:

• Bachelor’s Degree or Diploma in Interior Design, Architecture, Industrial Design, or a related field.

• Minimum 1 year related experience.

• On the job training will be provided for fresh graduates.

• Proficiency in 3D modeling and rendering software such as 3ds Max, Adobe Illustrator, SketchUp, Photoshop, AutoCAD, or similar tools.

• Ability to work as a team player and under tight deadlines.

• Experience in the exhibition or events industry is a plus.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)

What You'll Do:

• Report directly to Design Manager, conceptualize ideas and innovate designs for exhibition stands, interiors, and event spaces.

• Create 3D visualizations, renderings, technical drawings and detailing to bring concepts to life.

• Ensure designs align with client branding, goals, and project budgets.

• Work closely with the project and production team to oversee the execution of your designs, ensuring quality and accuracy.

• Stay updated on industry trends, materials, and technologies to integrate into your work.

Requirements:

• Bachelor’s Degree or Diploma in Interior Design, Architecture, Industrial Design, or a related field.

• Minimum 1 year related experience.

• On the job training will be provided for fresh graduates.

• Proficiency in 3D modeling and rendering software such as 3ds Max, Adobe Illustrator, SketchUp, Photoshop, AutoCAD, or similar tools.

• Ability to work as a team player and under tight deadlines.

• Experience in the exhibition or events industry is a plus.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)

1. Preferably with minimum 5 years of working experience in design firm or site team.
2. Familiar in operation and have good knowledge of software such as Revit, AutoCAD, Civil 3D, Navisworks & Dynamo is a plus
3. Good planning skills in managing modelling and drafting work
4. Attained BIM Modelling Training Certificates is an advantage
5. Possess strong initiative, and ability to work independently and within team environment when required
6. Good interpersonal, written and verbal communication skills
7. Advanced/Higher/Graduate Diploma, Bachelor's Degree in Civil/ Structural/ Mechanical / Electrical Engineering or other relevant disciplines

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Medical insurance
• Dental insurance

Roles & Responsibilities:

• EUC Hardware Support: Install, configure, and troubleshoot End User Computing (EUC) hardware, including PCs, laptops, MacBooks, smartphones, tablets, printers, scanners, and other IT devices.
• Software Installation and Troubleshooting: Install, configure, and troubleshoot Microsoft Windows, Microsoft Office, and other client applications.
• Device Setup and Imaging: Create and maintain system images, deploy software, and support the setup of new devices.
• Critical Software Deployment: Support the deployment of software centers, antivirus agents, and other critical software solutions.
• Asset Management: Provide asset disposal services in compliance with organizational processes and procedures.
• Hardware Inventory Reporting: Assist in capturing and maintaining hardware inventory data for accurate reporting.
• Project Support: Assist with EUC hardware and software-related projects, including planning, implementation, and troubleshooting.
• End-User Technical Support: Deliver technical support to end-users via in-person interactions, phone, email, and remote access, ensuring timely issue resolution.
• Support Request Management: Document and track support requests to ensure proper resolution and follow-up.
• Collaboration with IT Teams: Work closely with IT teams to resolve end-user issues and enhance productivity.

Requirements:

• Qualifications: Diploma or Bachelor’s degree in Computer Science, IT, or Engineering (Computer/Telecommunications).
• Experience: At least 2 years of experience in IT support, with proven skills in troubleshooting, testing, and repairing hardware/software.
• Technical Knowledge: Proficient in Microsoft desktop applications (Word, Excel, PowerPoint, Outlook) and Windows OS.
• Communication Skills: Strong interpersonal and communication skills, with the ability to explain technical concepts clearly.
• Work Environment Adaptability: Ability to work in fast-paced environments and adapt to customer needs.
• Independent Work: Capable of working independently and taking ownership of assigned tasks.

Perks & Benefits

• Employee equity
• Nearby public transport
• Central location
• Medical insurance
• Personal development opportunities

Responsibilities:

• Provides comprehensive executive support to the Chairman - managing email correspondences, phone calls, diary management (internal/external meetings, social events, conference calls, webinars, etc), preparing meetings' presentation materials, travel, hotel and visa arrangements, as well as performing ad hoc task assigned.

• Organise various networking engagements to foster closer relationship with Business Associates, Lawyers, Bankers & Ambassadors/Commercial Trade Officers include sourcing of venues and related services and managing delivery in line with allocated budget.

• Commitment to discretion and confidentiality concerning sensitive company information.

• Responsible in handling the daily administrative and operational matter and liaising with respective Head of Departments on operational and finance matters.

• Vetting and review documents before handling over to Chairman.

• Prepares and update constantly reports of plans and procedures for Chairman's review.

• Any ad-hoc project or assignment from time to time.

Requirements:

• Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Diploma, Business Studies/Administration/Management, Secretarial or equivalent.

• Minimum 5 years' experience in the related field.

• Pleasant personality with good interpersonal and communication skills with the ability to interact at all level.

• Proficient in Microsoft Word, Excel and Outlook.

• Good command of English (both spoken and written) and Bahasa Malaysia as well as other local dialects.

• Tactful and discreet in dealing with confidential information.

• Proactive and flexible.

• Confident, thorough and collaborative.

• Able to work under pressure and to meet deadlines.

• Positive working attitude and able to work independently and as a team.

Perks & Benefits

• Nearby public transport
• Central location
• Regular team activities
• Medical insurance
• Open culture

職責：

• 為主席提供全面的行政支援 - 管理電子郵件通訊、電話、日記管理（內部/外部會議、社交活動、電話會議、網路研討會等）、準備會議簡報資料、旅行、飯店和簽證安排等執行分配的臨時任務。

• 組織各種網路活動，以促進與業務夥伴、律師、銀行家和大使/商業貿易官員更密切的關係，包括採購場地和相關服務以及根據分配的預算管理交付。

• 承諾謹慎處理公司敏感資訊並保密。

• 負責處理日常行政和營運事宜，並就營運和財務事宜與各部門負責人聯絡。

• 在將文件移交主席之前進行審查和審查。

• 準備並持續更新計畫和程序報告以供主席審查。

• 任何不時的臨時項目或任務。

要求：

• 候選人必須至少擁有專業證書、文憑、高級/高級/研究生文憑、學士學位、研究生文憑、專業文憑、商業研究/行政/管理、秘書或同等學歷。

• 至少5 年相關領域的經驗。

• 個性開朗，具有良好的人際溝通和溝通能力，並且能夠在各個層面進行互動。

• 精通Microsoft Word、Excel 和Outlook。

• 精通英語（口語和書面）、馬來語以及其他當地方言。

• 機智、謹慎地處理機密資訊。

• 積極主動、靈活。

• 自信、徹底、協作。

• 能夠在壓力下工作並按時完成任務。

• 積極的工作態度，能夠獨立工作和團隊合作。

津貼和福利

• 附近的公共交通
• 中心位置
• 定期團隊活動
• 醫療保險
• 開放文化

Roles & Responsibilities:

• EUC Hardware Support: Install, configure, and troubleshoot End User Computing (EUC) hardware, including PCs, laptops, MacBooks, smartphones, tablets, printers, scanners, and other IT devices.
• Software Installation and Troubleshooting: Install, configure, and troubleshoot Microsoft Windows, Microsoft Office, and other client applications.
• Device Setup and Imaging: Create and maintain system images, deploy software, and support the setup of new devices.
• Critical Software Deployment: Support the deployment of software centers, antivirus agents, and other critical software solutions.
• Asset Management: Provide asset disposal services in compliance with organizational processes and procedures.
• Hardware Inventory Reporting: Assist in capturing and maintaining hardware inventory data for accurate reporting.
• Project Support: Assist with EUC hardware and software-related projects, including planning, implementation, and troubleshooting.
• End-User Technical Support: Deliver technical support to end-users via in-person interactions, phone, email, and remote access, ensuring timely issue resolution.
• Support Request Management: Document and track support requests to ensure proper resolution and follow-up.
• Collaboration with IT Teams: Work closely with IT teams to resolve end-user issues and enhance productivity.

Requirements:

• Qualifications: Diploma or Bachelor’s degree in Computer Science, IT, or Engineering (Computer/Telecommunications).
• Experience: At least 2 years of experience in IT support, with proven skills in troubleshooting, testing, and repairing hardware/software.
• Technical Knowledge: Proficient in Microsoft desktop applications (Word, Excel, PowerPoint, Outlook) and Windows OS.
• Communication Skills: Strong interpersonal and communication skills, with the ability to explain technical concepts clearly.
• Work Environment Adaptability: Ability to work in fast-paced environments and adapt to customer needs.
• Independent Work: Capable of working independently and taking ownership of assigned tasks.

Perks & Benefits

• Employee equity
• Nearby public transport
• Central location
• Medical insurance
• Personal development opportunities

營運管理:

• 監督商務中心的日常運營，確保所有設施順利運作。
• 管理辦公空間、會議室和共享辦公區域，以滿足不同的客戶需求。
• 確保遵守健康、安全和監管標準。

客戶關係管理：

• 作為租戶和客戶的主要聯絡人。
• 及時、專業地解決客戶的詢問和疑慮。
• 建立並維持牢固的關係，以提高客戶滿意度和保留率。

銷售和行銷：

• 制定並實施策略以吸引新客戶並留住現有客戶。
• 透過行銷活動和社交活動推廣商務中心。
• 與潛在客戶談判合約、定價和租賃協議。
• 有效處理租賃和合約續約。

財務管理：

• 準備和管理中心的預算以確保成本效率。
• 監控財務績效，包括收入、支出和獲利能力。
• 為高階管理層產生定期財務和營運報告。
• 有效管理租金收取流程。

團隊領導：

• 招募、培訓和監督員工以維持高服務標準。
• 進行績效評估並提供持續的指導和專業發展。
• 營造一個積極的工作環境，以激勵和吸引團隊成員。

設施管理：

• 監督設施的維護、清潔和整體展示。
• 必要時與外部供應商和服務提供者進行協調。
• 確保技術和設備的功能支援業務運作。

教育背景與經驗：

• 工商管理、管理或相關領域的學士學位。
• 至少 3-5 年設施或商務中心管理經驗。
• 銷售、行銷或客戶服務經驗是一個強大的優勢。

技能：

• 強大的領導和人員管理能力。
• 優秀的溝通和人際交往能力。
• 精通財務和營運管理。
• 較強的解決問題和決策能力。
• 熟悉 CRM 和物業管理者優先

津貼和福利

• 附近的公共交通
• 中心位置
• 定期團隊活動
• 醫療保險
• 開放文化

What You'll Do:

• Report directly to Design Manager, conceptualize ideas and innovate designs for exhibition stands, interiors, and event spaces.

• Create 3D visualizations, renderings, technical drawings and detailing to bring concepts to life.

• Ensure designs align with client branding, goals, and project budgets.

• Work closely with the project and production team to oversee the execution of your designs, ensuring quality and accuracy.

• Stay updated on industry trends, materials, and technologies to integrate into your work.

Requirements:

• Bachelor’s Degree or Diploma in Interior Design, Architecture, Industrial Design, or a related field.

• Minimum 1 year related experience.

• On the job training will be provided for fresh graduates.

• Proficiency in 3D modeling and rendering software such as 3ds Max, Adobe Illustrator, SketchUp, Photoshop, AutoCAD, or similar tools.

• Ability to work as a team player and under tight deadlines.

• Experience in the exhibition or events industry is a plus.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)

Operational Management:

• Oversee the daily operations of the business centre, ensuring smooth functionality of all facilities.
• Manage office spaces, meeting rooms, and co-working areas to meet diverse client requirements.
• Ensure compliance with health, safety, and regulatory standards.

Client Relationship Management:

• Serve as the primary point of contact for tenants and clients.
• Address client inquiries and concerns promptly and professionally.
• Build and maintain strong relationships to enhance client satisfaction and retention.

Sales and Marketing:

• Develop and implement strategies to attract new clients and retain existing ones.
• Promote the business centre through marketing initiatives and networking events.
• Negotiate contracts, pricing, and lease agreements with potential clients.
• Handle tenancy and contract renewals effectively.

Financial Management:

• Prepare and manage the centre’s budget to ensure cost efficiency.
• Monitor financial performance, including revenue, expenses, and profitability.
• Generate regular financial and operational reports for senior management.
• Manage rental collection processes efficiently.

Team Leadership:

• Recruit, train, and supervise staff to maintain high service standards.
• Conduct performance reviews and provide ongoing coaching and professional development.
• Foster a positive work environment to motivate and engage team members.

Facility Management:

• Oversee the maintenance, cleanliness, and overall presentation of the facility.
• Coordinate with external vendors and service providers as necessary.
• Ensure the functionality of technology and equipment to support business operations.

Education and Experience:

• Bachelor’s degree in Business Administration, Management, or a related field.
• Minimum of 3–5 years of experience in facility or business centre management.
• Experience in sales, marketing, or customer service is a strong advantage.

Skills:

• Strong leadership and people management abilities.
• Excellent communication and interpersonal skills.
• Proficiency in financial and operational management.
• Strong problem-solving and decision-making capabilities.
• Familiarity with CRM and property management is a plus

Perks & Benefits

• Nearby public transport
• Central location
• Regular team activities
• Medical insurance
• Open culture

你會做什麼：

• 直接向設計經理報告，構思想法並創新展台、室內和活動空間的設計。

• 創建3D 視覺化、渲染、技術圖和細節，將概念變為現實。

• 確保設計符合客戶品牌、目標和專案預算。

• 與專案和生產團隊密切合作，監督設計的執行，確保品質和準確性。

• 隨時了解產業趨勢、材料和技術，以融入您的工作。

我們正在尋找什麼：

• 室內設計、建築、工業設計或相關領域的學士學位或文憑。

• 至少1 年相關經驗。

• 將為應屆畢業生提供在職訓練。

• 熟練使用3D 建模和渲染軟體，例如3ds Max、Adobe Illustrator、SketchUp、Photoshop、AutoCAD 或類似工具。

• 能夠在緊迫的期限內進行團隊合作。

• 有展覽或活動產業經驗者優先。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）

Job Brief:

We are seeking a detail-oriented and analytical Data Analyst to join our team. The ideal candidate will possess strong analytical skills, proficiency in data analysis tools, and a passion for uncovering actionable insights from complex datasets. 

Job Responsibilities:

• Prepare and maintain database, sales reports, records, and documentation.
• Collect and analyze data from various sources to support business decisions.
• Prepare reports, dashboards, and visualizations to present insights.
• Perform data cleaning and ensure data accuracy and integrity.
• Assist in customer inquiries, providing product information, resolving issues, and ensuring a high level of customer satisfaction
•  Assist the sales team with administrative tasks

Job Requirements:

• Diploma or Degree in Data Analytics, or a related field.
• Good communication skills in English, Mandarin is a plus.
• Fresh graduates are welcome to apply.
• Detail oriented and multitasking abilities.
• Proficiency in Microsoft Office and CRM software.

Job Brief:

As our Human Resources Intern, you’ll gain hands-on experience in recruitment, employee engagement, and HR operations. This is an opportunity to work closely with our HR team and learn the ins and outs of finding and nurturing talent.

Job Responsibilities:

• Support the recruitment process by posting job ads, screening candidates, and coordinating interviews.
• Assist with onboarding new hires, ensuring they have a smooth and welcoming start.
• Contribute to employer branding initiatives through engaging social media content and recruitment campaigns.
• Collaborate with the HR Business Partner team, providing support on various HR projects and initiatives.
• Update and maintain our applicant tracking system (ATS) to ensure accurate candidate records.

Job Requirements:

• Currently pursuing a degree in Human Resources, Business Administration, Psychology, or a related field.
• Strong communication skills and attention to detail.
• An interest in recruitment and employee engagement, with a passion for connecting with people.
• Ability to work independently and collaboratively in a dynamic environment.
• Proficiency in Microsoft Office and familiarity with social media platforms.
• If you're up for joining a fun team that loves to joke around, we'd love to have you onboard!!

Diversity & Inclusion Commitment

The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.

We try make sure everyone has a fair chance to work with us, no matter where they’re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone’s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.

JOB PURPOSE

This role acts as the liaison between our client and customers to recover debts and resolve outstanding payments. Duties include communicating with customers via telephone, negotiating payment plans with owing customers, and enacting payment plans to clear their debts. Accomplished Tele-Collection Agents require high customer service, persuasion, and negotiation skills, as well as a mind for problem-solving to work with customers to resolve their debts to mitigate financial losses.

JOB ACCOUNTABILITIES / KEY RESULT AREA

• Make outbound calls to delinquent customers to negotiate for payment.
• Receive inbound calls (which is related to unblocking of devices or recovery related matters) and to negotiate payment arrangement with the customer.
• To proceed with the unblocking request (if applicable/necessary).
• Update systems on calls made and actions take for each customer.
• Any other Ad-hoc matters

MINIMUM ESSENTIAL QUALIFICATIONS & COMPETENCIES

Formal Education

High School Certificate (or) Diploma/Bachelor’s degree

Work Experience

Total Work Experience: 1 to 3 years of strong and solid background in sales, customer service, or call centre service. Previous collection experience will be advantageous.

Language Proficiencies

Fluent in the English and Malay Language (written and spoken). Candidates who can converse in Mandarin or/plus Local Chinese dialects will be advantageous.