Total 18 Contract job vacancies in Selangor

Key Responsibilities

QUALITY PROCESS AND PRODUCTION:

1. Perform Check QC Card at Terminal QC Check point.
2. Maintains quality standards by approving in-process production, and finished products recording quality results.
3. Monitor in-processed products in production area.
4. Maintaining QC Equipment - Personalization Validation Tools (Barnes)

REPORT AND DOCUMENTATION:

1. Fulfill in Process Quality Check (IPQC) at Lot Traveler and keep update and maintaining company documentation.
2. Report all issue/problem occur to QA Executive to ensure immediate action will take. 

BRIEF/TRAINING/COUNSELING:

1. To ensure that employees working in production are aware of quality requirements.
2. To make production employees responsible for managing their own quality standards.
3. Promote a culture of quality.
4. Training and guiding staff to improved processes.

Requirements

• Experience as a Quality Control Operator is a plus.
• Experience in a manufacturing environment is a plus.
• Ability to read, write and follow instructions from manuals and supervisor.
• ICT literacy to deal with various technologies and programmes and intermediate computer knowledge and usage in MS Office (Word, Excel, PowerPoint)/ Barnes Tools.
• Attention to detail to ensure high levels of quality.
• Ability to communicate clearly and persuasively with your team, managers and clients.
• Ability to work under pressure and motivate others to meet tight deadlines.
• Ability to work in a logical, systematic manner.
• A fast learner and must have self-initiative to learn.
• Able to work extended hours and weekends.
• Able to follow strict SOPs and instruction from supervisor/management team.

Perks & Benefits

• Casual dress code
• Medical insurance

Responsibilities:

• Scheduling and dispatching of documents and parcels as and when required.
• Provide support to team members.
• Assist in ad-hoc duties as and when assigned.

Requirements:

• Candidate must possess at least a SPM Certificate.
• Possess own motorbike with valid Class D & B2 driving licenses.
• Good organization skills, planning skills, and communication skills.
• Able to speak and write in Bahasa Malaysia and English.
• Possess a positive working attitude and desire to grow and learn.
• Multitasking, quick learner, and able to work independently.
• At least 1 year of working experience in the related field.
• Have a good physical and health record and no criminal record.
• Applicants must be local Malaysian Citizens.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Casual dress code
• Medical insurance

Key Responsibilities

• Shall carry out all instruction given by Printer Security Printing and perform their duties to a satisfactory standard at all times.
• To operate Komori LS629, Heidelberg SM52-5+L,Heidelberg SM52-2NP & KBA Mini Orloff III assigned by Printer Security Printing.
• To be fully responsible on machine preventive maintenance, fixture and tolls to be well taken care of, and ensure machine in good running condition, clean and safe for operation.
• Setup the production equipment and plate management, mixed inks before executing the job orders.
• Set and run jobs according to Planner instruction.
• Checking and monitoring to ensure colour density will be follow light, standard and dark colour requirement (+/- 10% colour tolerance).
• To maintain printing quality and to meet customer specifications.
• Accountable for quality and end result of printing.
• Responsible to fill up production documentation such a Job Order, Machineries Record, acknowledgement slips, etc.
• To adhere to company policy and requirement on environmental and quality management system.
• Contribute to waste management programs.
• Report immediately all irregularities to their Senior Printing Specialist.
• To work on other tasks as per assigned by Senior Printing Specialist.

Job Requirements

• Candidate must possess at least SPM or working experience (will be consider).
• At least 5 years of working experience in operating offset printing machine.
• Required language(s): Bahasa Malaysia & English.
• Matured and willing to face challenges.
• Able to work independent.
• Ability to work in a team.
• Willingness to work in shifts (late or early hours, weekends, and overtime if necessary).
• Good communication skill.
• Ability to perform mathematical calculations.

Perks & Benefits

• Medical insurance
• Personal leave

Key Responsibilities

• Preparing work schedules and assigning workers production line tasks.
• Evaluating incoming orders and setting up the production line accordingly.
• Optimizing production line efficiency by monitoring productivity and quality.
• Identifying and resolving production line problems in a timely manner.
• Performing recordkeeping tasks, including inventory management and order tracking.
• Training and supervising new production line workers.
• Collaborating with other departments to ensure that orders are completed on time.
• Maintaining a fully operational, safe, and tidy work environment.
• Ensuring compliance with company policies and industry regulations

Job Requirements

• Candidate must possess at least a primary or secondary school or SPM level any field
• At least 2 year of working experience are advantage and without experience are encourage to apply
• Applicants must be willing to work at Petaling Jaya Selangor
• Full time position(s) available
• Responsibilities
• Able to work on shift and overtime
• Provided own transport
• Training to be provided if no working experience
• Able to communicate in both Bahasa Malaysia and English

Perks & Benefits

• Medical insurance
• Personal leave

Position: Network Operations Center, Team Lead

Work location: Cyberjaya, Putrajaya

Job Highlights:

We are seeking an experienced NOC Team Leader to join our Network Operations Center located in Cyberjaya/Putrajaya. This newly created position involves overseeing half of the NOC Engineers and managing their direct line responsibilities. The Team Leader will serve as a crucial technical escalation point, particularly in incident management.

Key Responsibilities

• • Line Management: Directly manage a team of NOC Engineers, including conducting one-on-one meetings, approving holidays according to the agreed rota, and overseeing performance reviews.
  • Technical Escalation: Act as the first escalation point for NOC engineers, both internally within the company and externally with vendors and customers.
  • 24/7 Coverage: Ensure that the NOC maintains full shift coverage around the clock.
  • Process Improvement: Support the NOC by consolidating monitoring systems and streamlining workflows.
  • SLA Adherence: Ensure compliance with agreed service level agreements (SLAs) and quality standards.
  • Incident Management: Take an active role in managing incidents during major disruptions and participate in post-incident reviews.

Objectives

• • Lead the NOC team effectively while managing the 24/7 operational rota.
  • Focus on developing processes and analyzing workflows within the NOC department.
  • Serve as the primary escalation point for technical issues within the NOC.

Requirements

• • A minimum of a Diploma or Bachelor's Degree in Information Technology, Networking, Computer Studies, or a related field.
  • At least CCNA certification is required.
  • A minimum of 2-5 years of relevant experience in a technical role.
  • Strong knowledge of TCP/IP networking, including LAN, WAN, and WLAN management.
  • Familiarity with internetworking technologies like VLANs, STP, and routing protocols such as IGRP, EIGRP, OSPF, and BGP.
  • Prior experience in a technical role within an ISP, Telco, or Managed Services environment is preferred.
  • An ability to explain technical content to non-technical audiences.
  • A genuine interest in continuous improvement with excellent analytical skills to spot and progress improvement opportunities within the team.
  • Demonstrated leadership experience with a focus on coaching and providing structured feedback to team members.
  • Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical audiences.

This role requires flexibility for weekend and night shifts, with additional compensation provided. Interested candidates should send their CV and certifications to jobs@iburuj.com.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance
• Personal leave
• Personal development opportunities

Position: Database Administrator

Work location: Putrajaya

Job Highlights:

We are seeking an experienced Database Administrator to join our team in Putrajaya. This position is critical in ensuring the integrity, performance, and security of our databases. The successful candidate will be responsible for managing database systems, performing regular maintenance, and providing technical support.

Key Responsibilities

• Database Backup: Ensure successful daily database backups are executed in a timely manner.
• Error Management: Monitor and resolve critical errors to maintain database integrity.
• Tablespace Monitoring: Maintain a minimum of free space in database tablespaces.
• System Health Monitoring: Oversee CPU and memory usage in the RHEL database environment to ensure optimal performance.
• Load Management: Identify and investigate unusual load patterns on the database.
• Application Server Monitoring: Check the EM Application Server for user activities that may cause CPU spikes; terminate sessions exceeding limits if necessary.
• Disaster Recovery Oversight: Ensure disaster recovery processes are functioning continuously.
• Record Lock Management: Utilize SQL scripts to manage user access to locked data.
• Table Lock Management: Use SQL scripts to release locked data for user access.
• Data Extraction and Transformation: Collaborate with Application Engineers to extract reports and transform data into user-friendly formats (e.g., .csv, .txt, .xlsx).
• Database Maintenance: Conduct monthly maintenance activities to keep the database healthy.
• Reporting: Generate monthly reports for management review.
• Data Analysis: Analyze user-requested data and provide insights.

Objectives

• Effectively manage database operations and ensure system reliability.
• Continuously improve processes related to database management and performance monitoring.
• Act as a key resource for technical issues related to databases.

 Requirements

• • A minimum of a Diploma or Bachelor's Degree in Information Technology, Computer Science, or a related field.
  • Relevant certifications (e.g., Oracle Certified Professional) are preferred.
  • At least 2-5 years of experience in database administration or a similar technical role.
  • Strong knowledge of SQL and experience with RDBMS systems (e.g., Oracle, MySQL).
  • Familiarity with backup and recovery procedures, performance tuning, and security practices.
  • Excellent analytical skills with a focus on problem-solving and process improvement.
  • Strong communication skills, capable of explaining technical concepts to non-technical stakeholders.

This role requires flexibility for weekend and night shifts, as well as availability for both planned and unplanned downtime. Candidates must be prepared to accommodate these scheduling requirements.

Interested applicants should send their CV and certifications to jobs@iburuj.com.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Central location
• Personal leave
• Personal development opportunities
• Paid training and development

Position: Database Administrator

Work location: Putrajaya

Job Highlights:

We are seeking an experienced Database Administrator to join our team in Putrajaya. This position is critical in ensuring the integrity, performance, and security of our databases. The successful candidate will be responsible for managing database systems, performing regular maintenance, and providing technical support.

Key Responsibilities

• Database Backup: Ensure successful daily database backups are executed in a timely manner.
• Error Management: Monitor and resolve critical errors to maintain database integrity.
• Tablespace Monitoring: Maintain a minimum of free space in database tablespaces.
• System Health Monitoring: Oversee CPU and memory usage in the RHEL database environment to ensure optimal performance.
• Load Management: Identify and investigate unusual load patterns on the database.
• Application Server Monitoring: Check the EM Application Server for user activities that may cause CPU spikes; terminate sessions exceeding limits if necessary.
• Disaster Recovery Oversight: Ensure disaster recovery processes are functioning continuously.
• Record Lock Management: Utilize SQL scripts to manage user access to locked data.
• Table Lock Management: Use SQL scripts to release locked data for user access.
• Data Extraction and Transformation: Collaborate with Application Engineers to extract reports and transform data into user-friendly formats (e.g., .csv, .txt, .xlsx).
• Database Maintenance: Conduct monthly maintenance activities to keep the database healthy.
• Reporting: Generate monthly reports for management review.
• Data Analysis: Analyze user-requested data and provide insights.

Objectives

• Effectively manage database operations and ensure system reliability.
• Continuously improve processes related to database management and performance monitoring.
• Act as a key resource for technical issues related to databases.

 Requirements

• • A minimum of a Diploma or Bachelor's Degree in Information Technology, Computer Science, or a related field.
  • Relevant certifications (e.g., Oracle Certified Professional) are preferred.
  • At least 2-5 years of experience in database administration or a similar technical role.
  • Strong knowledge of SQL and experience with RDBMS systems (e.g., Oracle, MySQL).
  • Familiarity with backup and recovery procedures, performance tuning, and security practices.
  • Excellent analytical skills with a focus on problem-solving and process improvement.
  • Strong communication skills, capable of explaining technical concepts to non-technical stakeholders.

This role requires flexibility for weekend and night shifts, as well as availability for both planned and unplanned downtime. Candidates must be prepared to accommodate these scheduling requirements.

Interested applicants should send their CV and certifications to jobs@iburuj.com.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Central location
• Personal leave
• Personal development opportunities
• Paid training and development

Position: Network Operations Center, Team Lead

Work location: Cyberjaya, Putrajaya

Job Highlights:

We are seeking an experienced NOC Team Leader to join our Network Operations Center located in Cyberjaya/Putrajaya. This newly created position involves overseeing half of the NOC Engineers and managing their direct line responsibilities. The Team Leader will serve as a crucial technical escalation point, particularly in incident management.

Key Responsibilities

• • Line Management: Directly manage a team of NOC Engineers, including conducting one-on-one meetings, approving holidays according to the agreed rota, and overseeing performance reviews.
  • Technical Escalation: Act as the first escalation point for NOC engineers, both internally within the company and externally with vendors and customers.
  • 24/7 Coverage: Ensure that the NOC maintains full shift coverage around the clock.
  • Process Improvement: Support the NOC by consolidating monitoring systems and streamlining workflows.
  • SLA Adherence: Ensure compliance with agreed service level agreements (SLAs) and quality standards.
  • Incident Management: Take an active role in managing incidents during major disruptions and participate in post-incident reviews.

Objectives

• • Lead the NOC team effectively while managing the 24/7 operational rota.
  • Focus on developing processes and analyzing workflows within the NOC department.
  • Serve as the primary escalation point for technical issues within the NOC.

Requirements

• • A minimum of a Diploma or Bachelor's Degree in Information Technology, Networking, Computer Studies, or a related field.
  • At least CCNA certification is required.
  • A minimum of 2-5 years of relevant experience in a technical role.
  • Strong knowledge of TCP/IP networking, including LAN, WAN, and WLAN management.
  • Familiarity with internetworking technologies like VLANs, STP, and routing protocols such as IGRP, EIGRP, OSPF, and BGP.
  • Prior experience in a technical role within an ISP, Telco, or Managed Services environment is preferred.
  • An ability to explain technical content to non-technical audiences.
  • A genuine interest in continuous improvement with excellent analytical skills to spot and progress improvement opportunities within the team.
  • Demonstrated leadership experience with a focus on coaching and providing structured feedback to team members.
  • Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical audiences.

This role requires flexibility for weekend and night shifts, with additional compensation provided. Interested candidates should send their CV and certifications to jobs@iburuj.com.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance
• Personal leave
• Personal development opportunities

主要職責

品質流程與生產：

1. 在終端 QC 檢查點執行檢查 QC 卡。
2. 透過批准在製品生產和記錄品質結果的成品來維持品質標準。
3. 監控生產區域的在製品。
4. 維護 QC 設備 - 個性化驗證工具 (Barnes)

報告和文件：

1. 在 Lot Traveler 履行流程品質檢查 (IPQC) 並持續更新和維護公司文件。
2. 向 QA 主管報告發生的所有問題，以確保立即採取行動。

簡介/訓練/諮詢：

1. 確保生產員工了解品質要求。
2. 讓生產員工負責管理自己的品質標準。
3. 弘揚品質文化。
4. 培訓和指導員工改善流程。

要求

• 有品質控制操作員經驗者優先。
• 有製造環境經驗者優先。
• 能夠閱讀、書寫並遵循手冊和主管的指示。
• 處理各種技術和程序的 ICT 素養以及 MS Office（Word、Excel、PowerPoint）/Barnes Tools 中的中級電腦知識和使用。
• 注重細節，確保高水準的品質。
• 能夠與您的團隊、經理和客戶進行清晰且有說服力的溝通。
• 能夠在壓力下工作並激勵他人在緊迫的期限內完成工作。
• 能夠以邏輯、系統化的方式運作。
• 一個快速學習者必須有主動學習的能力。
• 能夠延長工作時間和週末。
• 能夠遵循嚴格的標準作業程序和主管/管理團隊的指示。

津貼和福利

• 休閒著裝要求
• 醫療保險

Benefits:

•Commission + Benefits

•Dynamic work environment

•Personal accident insurance coverage

About Us:

Potensi Terus Industries Sdn Bhd is a trusted elevator service provider, registered with JKKP for supply, installation, and testing. With over 20 years of experience, we offer innovative, cost-effective solutions, including maintenance, repairs, and modernization. We are ISO 45001:2018 & 9001:2015 certified, prioritizing quality and customer satisfaction.

What You’ll Do:

•Identify and secure new business opportunities for elevator services and/or installations.

•Build and maintain client relationships, ensuring customer satisfaction and contract renewals.

•Conduct site visits and prepare proposals tailored to client needs.

•Collaborate with the technical team to ensure effective service delivery.

•Stay informed about industry trends and competitor activities.

What We’re Looking For:

•Proven sales experience, preferably in the elevator industry.

•Strong communication and negotiation skills.

•Results-driven and proactive, with a track record of meeting sales targets.

•Fluent in English and Malay; Mandarin is a plus.

•Must possess own transport and be willing to travel within Malaysia.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Personal development opportunities

The Resident Engineer shall perform various functions to ensure the successful completion and quality of construction projects. Typical duties and responsibilities shall include, but are not limited to:

Responsibilities

• Review project documents, including work programmes, method statements, material submissions, inspection checklists, test plans, shop drawings, survey data, material approvals, temporary works design, as-built drawings, and Testing and Commissioning Procedures.
• Monitor and inspect construction activities to ensure compliance with design specifications, codes, standards, and good engineering and construction practices.
• Ensure all major temporary works installations by contractors are as per approved drawings by Professional Engineers.
• Ensure the issuance, administration, and closure of Non-Conformance Reports (NCRs) in accordance with procedures.
• Solve technical problems encountered on-site due to discrepancies on drawings, method statements, or unforeseen conditions.
• Liaise with designers for all Technical Queries and Requests for Information.
• Oversee the quality control processes and ensure that all materials and workmanship meet the required standards.
• Implement and enforce all safety requirements in method statements, Inspection and Test Plans (ITP), and contracts.
• Prepare and submit weekly and monthly reports comprising progress of works, QAQC, and Health, Safety, and Environmental (HSE) issues.
• Maintain accurate site records of daily activities.
• Verify the completion of works and certify the relevant completion certificates.
• Participate in joint inspections with relevant parties for handing over works.
• Arrange and chair site meetings, or any other requested meetings covering technical, safety, and progress issues, and prepare minutes of all such meetings.
• Monitor the approval issued by relevant local authorities and agencies to contractors regarding the execution of works.
• Attend meetings including Progress, Coordination, Technical, Monthly, Safety, and Claim meetings, as needed.
• Check and verify contractors' progress claims and as-built drawings.
• Monitor and supervise geotechnical works (bore piles, micro piles), structural works (RC and steel structures), and civil works (road, drainage, water supply, sewerage).

Qualifications

• Have a Bachelor Degree of Civil Engineering.
• Have a 10 years or above working experience in related industry.
• Have a good problem-solving skills, interpersonal, and technical proficiency.
• Willing to work at Shah Alam, Selangor.

Perks & Benefits

• Medical insurance

駐地工程師應履行各種職能，以確保建設項目的順利完成和品質。典型的職責和責任應包括但不限於：

職責

• 審查專案文件，包括工作計劃、方法聲明、材料提交、檢查清單、測試計劃、施工圖、調查資料、材料批准、臨時工程設計、竣工圖以及測試和調試程序。
• 監控和檢查施工活動，以確保符合設計規範、規範、標準以及良好的工程和施工實務。
• 確保承包商的所有主要臨時工程安裝均符合專業工程師批准的圖紙。
• 確保按照程序發布、管理和關閉不合格報告 (NCR)。
• 解決現場因圖面、方法說明不符或不可預見情況而遇到的技術問題。
• 與設計師聯絡以解決所有技術查詢和資訊請求。
• 監督品質控制流程並確保所有材料和工藝符合要求的標準。
• 實施和執行方法聲明、檢查和測試計劃 (ITP) 和合約中的所有安全要求。
• 準備並提交每周和每月報告，包括工程進度、QAQC 以及健康、安全和環境 (HSE) 問題。
• 保留日常活動的準確現場記錄。
• 核實工程竣工情況並出具相關竣工證明書。
• 參與工程移交相關方的聯合檢查。
• 安排和主持現場會議，或任何其他要求的涵蓋技術、安全和進度問題的會議，並準備所有此類會議的記錄。
• 監督相關地方當局和機構向承包商發出的有關工程實施的批准。
• 根據需要參加會議，包括進度會議、協調會議、技術會議、每月會議、安全會議和索賠會議。
• 檢查並核實承包商的進度索賠和竣工圖。
• 監測和監督土壤工程（鑽孔樁、微型樁）、結構工程（鋼筋混凝土和鋼結構）和土木工程（道路、排水、供水、污水處理）。

資格

• 擁有土木工程學士學位。
• 具10年及以上相關行業工作經驗。
• 具有良好的解決問題的能力、人際溝通能力和技術能力。
• 願意在雪蘭莪莎阿南工作。

津貼和福利

• 醫療保險

職責：

• 根據需要安排和發送文件和包裹。
• 為團隊成員提供支援。
• 在分配時協助執行臨時職責。

要求：

• 候選人必須至少擁有 SPM 證書。
• 擁有自己的摩托車並持有有效的 D 級和 B2 級駕駛執照。
• 良好的組織能力、規劃能力和溝通能力。
• 能夠用馬來語和英語說和寫。
• 擁有積極的工作態度和成長和學習的慾望。
• 多工處理，快速學習，能夠獨立工作。
• 至少1年相關領域的工作經驗。
• 身體健康，無犯罪紀錄。
• 申請者必須是馬來西亞當地公民。

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 休閒著裝要求
• 醫療保險

• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Prepare Invoices, Submit and reconcile expense reports
• Experience as an Administrative Assistant an advantage
• Knowledge of office management systems and procedures
• Proficiency in MS Office (MS Excel)
• Proficiency in MS Office (PowerPoint) an advantage
• Good time management skills and the ability to prioritize work
• Attention to detail and problem solving skills
• Knowledge and Experience in Accounts and Payroll an advantage
• Good written and verbal communication skills an advantage
• Strong organizational skills with the ability to multi-task 

Perks & Benefits

• Regular team activities
• Medical insurance
• Personal development opportunities
• Paid training and development

We are excited to announce the opening for the position of Event Coordinator. Join our tribe and let's create unforgettable events for our clients!

Responsibilities:

• Participate in and supervise event set-up work.
• Plan the pre-event setup work (weddings, birthday parties, corporate events).
• Supervise all delivery processes for orders, communicate with delivery personnel, and oversee the delivery process.

Requirements:

1. SPM holders and fresh graduates are welcome to apply.
2. You need to have your own car and able to travel to different events.
3. You should be fluent in English and Malay (Mandarin is a bonus)
4. Possess delivery experience and be familiar with related delivery processes and techniques.
5. Be able to quickly adapt to a fast-paced working environment and handle high-intensity tasks.
6. Have clear thinking, be good at handling situations on the spot, and be tactful in dealing with matters.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Open culture
• Personal development opportunities

好處：

•佣金+福利

•動態的工作環境

•人身意外保險

關於我們：

Potensi Terus Industries Sdn Bhd 是一家值得信賴的電梯服務提供商，已在 JKKP 註冊，負責供應、安裝和測試。憑藉 20 多年的經驗，我們提供創新、經濟高效的解決方案，包括維護、維修和現代化。我們通過了 ISO 45001:2018 和 9001:2015 認證，優先考慮品質和客戶滿意度。

你會做什麼：

•識別並確保電梯服務和/或安裝的新商機。

•建立和維護客戶關係，確保客戶滿意度和合約續約。

•進行實地考察並根據客戶需求準備建議書。

•與技術團隊合作，確保有效的服務交付。

•隨時了解產業趨勢和競爭對手的活動。

我們正在尋找什麼：

•擁有豐富的銷售經驗，尤其是電梯產業的銷售經驗。

•較強的溝通及談判能力。

•以結果為導向，積極主動，有完成銷售目標的記錄。

•英語和馬來語流利；國語是一個優點。

•必須擁有自己的交通工具並願意在馬來西亞境內旅行。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 個人發展機會

Responsibilities

• Customer service and relations is the primary contact for shoppers as soon as they step into the mall
• Handles all customers enquiries/complaints and passing them on to the appropriate department.
• Knowledgeable of mall’s services, facilities, stores / locations, promotional activities.
• Taking information from customers (eg. Filling up the log book for complaints, lost & found etc) and entering it in a database (where available)
• Making sure that the customer's experience is a positive one.
• Establish and maintain good relations with Retailers as well as entertain any complaints and passing them to the relevant departments
• Information dissemination to relevant departments on complaints and monitoring/follow-up of response/resolution of problems by departments.
• Facilitating customers with special needs.
• Assist Marketing & Leasing Department on promotions/events/launches/functions etc.
• Assist Marketing & Leasing Department and monitor promotions/events set-up and dismantling
• Assist Marketing & Leasing Department on conducting interviews with shoppers
• Assist Management to distribute circulars to tenants
• To carry out other duties and responsibilities which may be assigned by the superior from time to time.

Requirements

• Minimum SPM and preferably with related Diploma in Business/ Economics/ Communication/ Marketing or equivalent
• Minimum two (2) years’ experience in related field or Customer Service
• Good communication skills in English and Bahasa Malaysia
• Computer literate and proficient in Microsoft Office
• Ability to work under pressure and meet deadlines.
• Able to work on shifts, weekends and during night or early morning set-up for promotion space vendors, event organizers and VMD work (as and when required)
• Applicants must be willing to work in M3 Mall

Scope of Responsibilities

1.  Performs internal auditing work; providing input to development of the Annual Audit Plan. Maintains all organisational and professional ethical standards.
2. Ensure compliance with regulations, related to the Environmental Quality Act, Safety and Health Act, and management system standards, while ensuring that the QESH achieves its intended results by incorporating a process approach, risk-based thinking, and implementing improvements to enhance performance.

Key Task

1.   Supervise the compilation of the organisation's key risk areas and provides input to the development of the Annual Audit Plan.
2. Performs audit procedures, including identifying and defining issues, developing criteria, reviewing and analysing evidence, and documenting client processes and procedures.
3. Conducts interviews, reviews documents, composes summary memos, and prepares working papers.
4. Identifies, develops, and documents audit issues and recommendations using independent judgement concerning areas being reviewed.
5. Communicates the results of audit via written reports and oral presentations to management.
6. Develops and maintains productive client and staff relationships through individual contacts and group meetings.
7. Pursues professional development opportunities, including external and internal training and professional association memberships, and shares information gained with co-workers.
8. Represents Internal Audit on organisational project teams.
9. Undertake other duties as directed by the Senior Manager - Internal Audit.

Requirements

1.  Qualification: Minimum diploma, or degree, or professional qualification/ certification (e.g. CIA, CMIIA, CA(M), CPA or CISA).
2. Experience: Minimum 5 to 8 years relevant working experience in auditing, accounting, or Operations.
3. Specific skills/ abilities:

• Skills in applying internal auditing principles & practices.
• Skills in collecting & analysing complex data, evaluating information & systems, and drawing logical conclusions.
• Good planning skills, and in maintaining composure under pressure while meeting multiple deadlines.
• Computer literate in preparing working papers and reports.
• Effective verbal and written communication skills.
• Good interpersonal, negotiation and problem-solving skills.    

Personal qualities:

• Ability to work with minimum supervision and result-oriented.
• Open minded with positive work attitude.
• High integrity & discipline, team player, self- motivated and resourceful.