Total 495 job vacancies in kuala ketil

• Assist in recruitment services in line with manpower strategies and corporate goal. Working closely with hiring managers.
• Handling employees on-board and off-board procedure i.e. personal supporting documents, company email, access card, etc.
• Assist in implementing. Planning and administrating human resources matters in an efficient and timely manner. This includes organizations benefit programs, employees related-record leave administration, rule & procedure.
• Screen resumes and conduct initial candidate assessment.
• Assist in conducting background checks and reference checks.
• Manages correspondence by answering call, transfer, emails and sorting mail.
• Preparation and assist of staff claims.

Perks & Benefits

• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Medical insurance
• Open culture

• 根據人力資源策略和企業目標協助招募服務。與招募經理密切合作。
• 處理員工入職及離職手續，即個人證明文件、公司電子郵件、門禁卡等。
• 協助落實。有效、及時地規劃和管理人力資源事務。這包括組織福利計劃、員工相關記錄休假管理、規則和程序。
• 篩選履歷並進行初步候選人評估。
• 協助進行背景調查和參考調查。
• 透過接聽電話、轉接、電子郵件和分類郵件來管理信件。
• 準備和協助員工索賠。

津貼和福利

• 彈性的工作時間
• 休閒著裝要求
• 免費小吃/歡樂時光
• 醫療保險
• 開放文化

Responsibilities :

• Prepare daily bank reconciliation report.
• Maintain proper record and organisation of filling system.
• Responsible for day-to-day finance and accounts administration tasks.
• Complete weekly bank recon to ensure no discrepancy in banking.
• Check on petty cash returns from branches and issue reimbursement cheque.
• Check on staff expenses claim and input to staff claim template.
• Perform monthly bank statement reconciliation and resolve discrepancy if any.
• Any other ad hoc assignment.
•  

Requirements :

• Possess at least a Diploma/Bachelor's Degree in Accounting, Finance or related fields with professional qualifications.
• Experienced in Accounting Assistant or Accounting Clerk.
• Possess good knowledge of basic bookkeeping procedures.
• Familiar with accounting standards, tax laws, and filling procedure.
• Excellent math skills and the ability to spot numerical errors.
• Advance level in MS Excel and good knowledge of accounting software.
• Organization and multi-tasking skills.
• Ability to handle sensitive, confidential information.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Company trips
• Open culture
• Personal development opportunities

JOB RESPONSIBILITIES / 职位描述

1. Provide accounting support and assistance to ensure smooth operations.
2. Extract, analyze and tally financial information from operating system.
3. Finalize financial transactions and update general ledgers in accounting software.
4. Prepare invoices, journal voucher, debit note, credit note, bank reconciliation and fixed asset listing.
5. Perform account payable functions - issue cheque and process daily online banking payment.
6. Recording and filling cash transactions.
7. Ensure the completeness of financial statements.
8. Work closely with operation staff for daily operation tasks & Liaise with auditors, tax agents and company secretary on audit, tax and secretarial matters.
9. Accomplish work related activities or tasks assigned by superior as needed.
10. Provide clerical supports to superior
11. Undertake other special assignments as and when required.
12. 5.5 working days.

1. 提供会计支持和协助，确保业务顺利进行。

2. 从操作系统中提取、分析和统计财务信息。

3. 完成财务交易并更新会计软件中的总账。

4. 准备发票、日记账凭证、借项通知单、贷项通知单、银行往来调节表和固定资产清单。

5. 执行应付账款功能 - 签发支票并处理日常网上银行付款。

6. 记录和填写现金交易。

7. 确保财务报表的完整性。

8. 与运营人员密切合作完成日常运营任务，并就审计、税务和秘书事宜与审计师、税务代理人和公司秘书联络。

9. 根据需要完成上级分配的与工作相关的活动或任务。

10. 为上级提供文书支持

11. 根据需要承担其他特殊任务。

12. 5.5个工作日。

JOB REQUIREMENTS / 工作要求

1. Diploma in Accounting.
2. Fresh graduate is encouraged to apply.
3. 1-2 years of working experience in the related field is required for this position
4. Proficient in computer skills, good in Microsoft Office & Account Software SQL
5. Knowledge of basic accounting principles.
6. Able to work independently, minimum supervision, dedicated, results oriented
7. Strong analytical skills with high attention to detail
8. Required language(s): English, Bahasa Malaysia. Mandarin is an advantage 

1. 会计文凭。

2. 鼓励应届毕业生申请。

3. 该职位需要1-2年相关领域的工作经验

4. 精通计算机技能，擅长Microsoft Office及会计软件SQL

5. 了解基本会计原理。

6. 能够独立工作，最少的监督，专注，结果导向

7. 较强的分析能力，高度关注细节

8. 所需语言：英语、马来语。中文是一个优势

Perks & Benefits

• Central location
• Personal leave
• Personal development opportunities
• Free shuttle bus to LRT station - Muhibbah

Job Description 

• Provide day-to-day administrative support to the Manager and other departments as needed. 

• Assist in scheduling meetings, site visits, and coordinating appointments for the project management team.

• Track project timelines and ensure timely submission of required documents and reports. 

• Coordinate with internal teams and subcontractors to facilitate seamless project workflows. 

• Ensure accurate documentation for legal and regulatory compliance, including building permits and

safety regulations. 

• Assist in maintaining compliance with industry regulations, including safety standards, environmental

requirements, and labor laws. 

• Help manage safety documentation, incident reports, and ensure that all employees are up-to-date on required certifications. 

• Ensure proper filing and easy retrieval of important project documentation, both in physical and

electronic formats. 

• Liaise with project managers, engineers, and external vendors to coordinate and compile necessary

documentation for ongoing projects.  

Job Qualifications

• Candidate must possess at least a Diploma/ in Business Studies/Administration/Management, Secretarial or equivalent.
• Minimum with 1 year of relevant working experience at the managerial level preferably in Construction or its related industry.
• Great knowledge of MS Office and MS Excel.
• Good in interpersonal skills, able to communicate and coordinate effectively with the Project Team.
• Good working attitude
• Able to converse in Mandarin and English Language.
• Fresh graduates are welcome to apply.

職位描述

• 視需要提供經理和其他部門日常行政支援。

• 協助安排會議、現場考察以及協調專案管理團隊的任命。

• 追蹤專案時間表並確保及時提交所需的文件和報告。

• 與內部團隊和分包商協調，以促進無縫的專案工作流程。

• 確保準確記錄法律和法規合規性，包括建築許可和

安全規定。

• 協助維持對產業法規的遵守，包括安全標準、環境標準

要求和勞動法。

• 協助管理安全文件、事故報告，並確保所有員工均獲得最新的所需認證。

• 確保重要專案文件的正確歸檔和輕鬆檢索，無論是實體文件或

電子格式。

• 與專案經理、工程師和外部供應商聯絡，協調和編譯必要的內容

正在進行的專案的文檔。

任職資格

• 候選人必須至少擁有商業研究/行政/管理、秘書或同等學歷的文憑。
• 至少具有 1 年管理階層的相關工作經驗，最好在建築或其相關行業。
• 精通 MS Office 和 MS Excel。
• 良好的人際溝通能力，能夠與專案團隊進行有效的溝通與協調。
• 良好的工作態度
• 能夠用國語和英語交談。
• 歡迎應屆畢業生申請。

職責：

• 財務分析專案支援部門
• 大型資料集的開發與管理。
• 協助準備預算、預測、三向預測和情境建模
• 提供績效監控和差異分析
• 提供業務報告流程，確保高效率的報告和資訊流。
• 參與業務績效改善項目，包括收入成長和利潤提高計劃。
• 協助部門製作各種財務模型，用於業務估值、風險和敏感度分析。
• 支持識別財務績效的趨勢和見解並提供改進建議，以及參與每月的業務審查。
• 本公司認為必要且合理要求的所有其他任務和項目。

要求：

• 會計/金融/工商管理或任何其他相關領域的學士學位
• 專業資格（CPA/ACCA/ICAEW/等）是一個額外的優勢。
• 在金融、信貸和/或審計環境的任何領域擁有 2-3 年工作經驗。
• 具有很強的英語溝通能力（書面和口語）和影響力。
• 注重細節和分析思維，能夠在多個專案中茁壯成長，並且是一位創新、快速學習者。
• 至少具備基本的 Excel 技能，並願意主動提升 Excel 的熟練程度。
• 有數據分析及業務合作經驗者佳。
• 雷射聚焦和自動啟動器。
• 圍繞所製作的工作品質具有很強的價值。
• 口才好、表達能力強，能與內部、外部各方進行有效的溝通。
• 準確地關注細節。

津貼和福利

• 員工股權
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 個人發展機會

Job Description 

• Provide day-to-day administrative support to the Manager and other departments as needed. 

• Assist in scheduling meetings, site visits, and coordinating appointments for the project management team.

• Track project timelines and ensure timely submission of required documents and reports. 

• Coordinate with internal teams and subcontractors to facilitate seamless project workflows. 

• Ensure accurate documentation for legal and regulatory compliance, including building permits and

safety regulations. 

• Assist in maintaining compliance with industry regulations, including safety standards, environmental

requirements, and labor laws. 

• Help manage safety documentation, incident reports, and ensure that all employees are up-to-date on required certifications. 

• Ensure proper filing and easy retrieval of important project documentation, both in physical and

electronic formats. 

• Liaise with project managers, engineers, and external vendors to coordinate and compile necessary

documentation for ongoing projects.  

Job Qualifications

• Candidate must possess at least a Diploma/ in Business Studies/Administration/Management, Secretarial or equivalent.
• Minimum with 1 year of relevant working experience at the managerial level preferably in Construction or its related industry.
• Great knowledge of MS Office and MS Excel.
• Good in interpersonal skills, able to communicate and coordinate effectively with the Project Team.
• Good working attitude
• Able to converse in Mandarin and English Language.
• Fresh graduates are welcome to apply.

JOB RESPONSIBILITIES / 职位描述

Responsibilities:

• Responsible to promote company brand name and products to existing customers.

• Explore new market, search and source for new customer or new account.

• In charge of developing sales plans and strategies for assigned territories and responsible for achieving the sales target.

• Gain a strong understanding of the company’s product range, plans & directions, to expand business with existing customers and build new customers to capture market share.

• Build market knowledge in terms of product potential, pricing structure, competitor activities and consumption pattern.

• Proactively respond to market demands for the company’s products, identify opportunities for growth and deliver what the market wants.

• Manage and build relationship with customers, enable negotiation with regards to product requirements, pricing, distribution, logistics and promotion mechanism.

• Be responsive to customers’ needs, takes initiative to resolve conflicts and provide effective solutions to customers.

• Ensure timely payment collections from customers.

• Able to work independently with minimal supervision.

• Any other ad-hoc responsibilities as requested by the company’s management.

Requirements:

• At least 2 years of sales working experience. (FMCG is a plus).

• Highly driven, positive attitude and a strong desire to learn.

• Good negotiation skills and able to provide excellent customer experience.

• Good interpersonal skill and effective team player with good communication skill.

• Possess own transport.

• Candidates fluent in Mandarin preferred as the role deals with Mandarin-speaking customers.

• Multiple locations available (Penang / Ipoh / Kuala Lumpur).

职责：

• 负责向现有客户推广公司品牌和产品。

• 探索新市场、搜索和寻找新客户或新帐户。

• 负责制定指定区域的销售计划和策略，并负责实现销售目标。

• 深入了解公司的产品范围、计划和方向，以扩大与现有客户的业务并建立新客户以占领市场份额。

• 建立有关产品潜力、定价结构、竞争对手活动和消费模式的市场知识。

• 积极响应市场对公司产品的需求，发现增长机会并提供市场所需的产品。

• 管理和建立与客户的关系，就产品要求、定价、分销、物流和促销机制进行谈判。

• 响应客户需求，主动解决冲突，为客户提供有效的解决方案。

• 确保及时向客户收取货款。

• 能够在最少的监督下独立工作。

• 公司管理层要求的任何其他临时职责。

要求：

• 至少2年销售工作经验(FMCG)（食品销售领域）。

• 高度的干劲、积极的态度和强烈的学习欲望。

• 良好的谈判技巧，能够提供卓越的客户体验。

• 良好的人际交往能力和高效的团队合作精神以及良好的沟通技巧。

• 拥有自己的交通工具。

• 通晓华语者为佳。

• 工作地点有多项选择（槟城 / 怡保 / 吉隆坡 ）。

Perks & Benefits

• Sales Commision
• Car Allowance
• Phone Allowance

Position Overview

Position Title: Technical Events Officer

Part / Full Time: Full time

Location : BWF Headquarters - Kuala Lumpur, Malaysia

Reports To : Head of Tournament Development

Overall Duties : Reporting to the Head of Tournament Development, the Technical Events

Officer will provide support of the day to day administrative functions of

the Events Department.

The Technical Events Officer responsibilities include:

• World Ranking, Tournament, and Draw Management systems for badminton, Para badminton, and AirBadminton.
• Player Management including Prize Money Distribution, Player Transfer/Player Retirement Processes.
• Data collection, analysis and presentation related to World Ranking and other Tournament related Topics.
• Assist with the preparation of information for reporting and presentations.
• Administrative support for Para badminton, including classification.
• Other areas where support may be needed.

Internal Liaison

• Events Director – Technical Operations
• Events Director – Tournament Operations
• Head of Tournament Development
• Other Events Staff
• BWF Staff

External Liaison

• Continental Confederations
• Member Associations
• Technical Officials
• Local Organising Committees (LOCs)

Responsibilities

Under the leadership of the Head of Tournament Development, the Technical Events

Officer is responsible for:

1. Undertaking day-to-day administrative tasks of the Events Department. This includes the following:

• Communicating with Continental Confederations / BWF Members and providing information related to regulations, payments, World Rankings, general Event related enquiries in a customer service type capacity.
• Gathering information/data on Events Projects.
• Preparing reports, presentations and conference papers
• Archiving World Ranking and other Events related documentation
• Using the BWF Extranet to manage day to day tasks

2. The effective implementation and accurate management, either leading the administration, or supporting the team as an accurate back-up for World Ranking, Tournament, and Draw Management systems for badminton, Para badminton, and AirBadminton:

• Para badminton World Rankings, and Paralympic/Para badminton World Championship Qualification Ranking
• Para badminton M&Q Reports, Seeding Reports, Draw
• World Rankings, World Tour Rankings, World Team Rankings, World Junior Rankings, Olympic/World Championship Qualification Rankings, Qualification Rankings
• Badminton M&Q Reports, Seeding Reports, Draws

The Technical Events Officer will support the Head of Tournament Development in the following areas:

3. Player Management including the following:

• Effectively maintain and update the tracking and distribution of tournament prize money for Grade 2 Tournaments
• Effectively administer the Player Transfer Process
• Effectively administer the Player Retirement Process
• Maintain badminton and Para badminton Player IDs

4. Effectively administer the misconduct, penalty and withdrawal penalty processes for all Grade 1, 2, and 3, and Para Badminton Tournaments, including the following:

• Receipt and tracking of misconduct and withdrawal reports and related penalties
• Working with the Finance Department on the invoicing of financial penalties and fees
• Tracking the outstanding invoices and accounting for any overdue payments
• Maintaining, updating, publishing, and distributing the barred player list

5. Contribute towards accurate and timely administration of qualification processes and other required support for the BWF Major Championships, such as the Thomas & Uber Cup Finals, BWF World Championships, BWF World Senior Championships, BWF World Junior Championships and HSBC BWF World Tour Finals.

6. Other areas of support (as needed):

• Analysis Projects, including World Ranking, and other Tournament Statistics
• Support with Major Events Projects, as required.
• Provide full, effective, independent, and accurate back-up support to the Assistant Events Manager responsible for online sanctioning, including badminton and Para badminton tournaments.
• Provide full, effective, independent, and accurate back-up support to the Assistant Events Officer responsible for the Equipment Approval Scheme.
• Contribute to the development and delivery of workshops to Continental Confederations and Members, as necessary.

7. Other projects as assigned.

Qualities / Attributes / Experience

• The successful candidate will have the following skills and attributes:
• Have excellent written and spoken English language skills.
• Have a strong understanding of IT – ability to use Microsoft products to a high level)
• Have excellent organisational skills.
• Be able to proactively solve problems
• Be an effective communicator with good interpersonal skills.
• An ability to work independently with minimal supervision.
• An ability to work in a team environment.

The following are desirable attributes but not essential:

• Badminton technical experience
• Athlete experience would be an advantage.

Selection Criteria

Candidates for the position will require a range of personal and professional skills to be considered for the role. The key criteria below will be used as a basis for short listing candidates for the interview phase. Applications for the position must address each criterion, providing examples from their experience / employment background.

a) Qualifications and Experience

1. Relevant formal qualifications – a degree in events/business/marketing/ communication management or general sports administration;

2. Relevant experience in events management (preferably badminton)

3. Experience in working in multi-cultural work environments;

b) Knowledge and Skills

1. An understanding of technical and event delivery areas of badminton.

2. Excellent interpersonal skills and proven capacity to support the work of others.

3. Strong planning and organisational skills.

4. Demonstrated ability to problem-solve.

5. Ability to prioritize large volumes of work and manage priorities.

6. Excellent English written and spoken language skills and presentation skills.

7. Ability to use Microsoft Excel to a good level.

c) Personal Attributes

1. A positive outlook to employment and a person that takes pride in the quality of work.

2. Ability to work in a team environment.

3. Capacity to work independently, with minimal supervision, and have a strong work

ethic.

Remuneration

Negotiated with the successful candidate depending on qualifications and experience.

Contract

A contract period will be offered to the successful candidate. Length of the contract to be discussed. Performance appraisals, against mutually agreed performance objectives will be a regular part of employment.

Hours of Work

The position is contracted and full time. The nature of the work requires flexibility during busy

periods and will involve work on weekends and at times during holidays. The position will not require significant travel overseas. If occasional travel overseas is required, no time in lieu arrangements exist for additional hours worked. The remuneration package will reflect experience, the extent of the role, level of responsibilities, and the work requirements needed.

Required Format for Applications

1. An email application or letter applying for the position and addressing each Selection Criteria (a, b and c above) giving examples from your employment background and life experiences; and
2. A brief CV / resume of no more than two pages with the current employment / most recent employment experience listed first. At the time of application, you are required to indicate your current remuneration level and your expectations in terms salary.

Time Frames

• Applications close 31st December 2024.

Contact

• Fern Gilders, Head of Tournament Development: f.gilders@bwf.sport

JOB RESPONSIBILITIES / 职位描述

Responsibilities:

• Responsible to promote company brand name and products to existing customers.

• Explore new market, search and source for new customer or new account.

• In charge of developing sales plans and strategies for assigned territories and responsible for achieving the sales target.

• Gain a strong understanding of the company’s product range, plans & directions, to expand business with existing customers and build new customers to capture market share.

• Build market knowledge in terms of product potential, pricing structure, competitor activities and consumption pattern.

• Proactively respond to market demands for the company’s products, identify opportunities for growth and deliver what the market wants.

• Manage and build relationship with customers, enable negotiation with regards to product requirements, pricing, distribution, logistics and promotion mechanism.

• Be responsive to customers’ needs, takes initiative to resolve conflicts and provide effective solutions to customers.

• Ensure timely payment collections from customers.

• Able to work independently with minimal supervision.

• Any other ad-hoc responsibilities as requested by the company’s management.

Requirements:

• At least 2 years of sales working experience. (FMCG is a plus).

• Highly driven, positive attitude and a strong desire to learn.

• Good negotiation skills and able to provide excellent customer experience.

• Good interpersonal skill and effective team player with good communication skill.

• Possess own transport.

• Candidates fluent in Mandarin preferred as the role deals with Mandarin-speaking customers.

• Multiple locations available (Penang / Ipoh / Kuala Lumpur).

职责：

• 负责向现有客户推广公司品牌和产品。

• 探索新市场、搜索和寻找新客户或新帐户。

• 负责制定指定区域的销售计划和策略，并负责实现销售目标。

• 深入了解公司的产品范围、计划和方向，以扩大与现有客户的业务并建立新客户以占领市场份额。

• 建立有关产品潜力、定价结构、竞争对手活动和消费模式的市场知识。

• 积极响应市场对公司产品的需求，发现增长机会并提供市场所需的产品。

• 管理和建立与客户的关系，就产品要求、定价、分销、物流和促销机制进行谈判。

• 响应客户需求，主动解决冲突，为客户提供有效的解决方案。

• 确保及时向客户收取货款。

• 能够在最少的监督下独立工作。

• 公司管理层要求的任何其他临时职责。

要求：

• 至少2年销售工作经验(FMCG)（食品销售领域）。

• 高度的干劲、积极的态度和强烈的学习欲望。

• 良好的谈判技巧，能够提供卓越的客户体验。

• 良好的人际交往能力和高效的团队合作精神以及良好的沟通技巧。

• 拥有自己的交通工具。

• 通晓华语者为佳。

• 工作地点有多项选择（槟城 / 怡保 / 吉隆坡 ）。

Perks & Benefits

• Sales Commision
• Car Allowance
• Phone Allowance

JOB RESPONSIBILITIES / 职位描述

1. Provide accounting support and assistance to ensure smooth operations.
2. Extract, analyze and tally financial information from operating system.
3. Finalize financial transactions and update general ledgers in accounting software.
4. Prepare invoices, journal voucher, debit note, credit note, bank reconciliation and fixed asset listing.
5. Perform account payable functions - issue cheque and process daily online banking payment.
6. Recording and filling cash transactions.
7. Ensure the completeness of financial statements.
8. Work closely with operation staff for daily operation tasks & Liaise with auditors, tax agents and company secretary on audit, tax and secretarial matters.
9. Accomplish work related activities or tasks assigned by superior as needed.
10. Provide clerical supports to superior
11. Undertake other special assignments as and when required.
12. 5.5 working days.

1. 提供会计支持和协助，确保业务顺利进行。

2. 从操作系统中提取、分析和统计财务信息。

3. 完成财务交易并更新会计软件中的总账。

4. 准备发票、日记账凭证、借项通知单、贷项通知单、银行往来调节表和固定资产清单。

5. 执行应付账款功能 - 签发支票并处理日常网上银行付款。

6. 记录和填写现金交易。

7. 确保财务报表的完整性。

8. 与运营人员密切合作完成日常运营任务，并就审计、税务和秘书事宜与审计师、税务代理人和公司秘书联络。

9. 根据需要完成上级分配的与工作相关的活动或任务。

10. 为上级提供文书支持

11. 根据需要承担其他特殊任务。

12. 5.5个工作日。

JOB REQUIREMENTS / 工作要求

1. Diploma in Accounting.
2. Fresh graduate is encouraged to apply.
3. 1-2 years of working experience in the related field is required for this position
4. Proficient in computer skills, good in Microsoft Office & Account Software SQL
5. Knowledge of basic accounting principles.
6. Able to work independently, minimum supervision, dedicated, results oriented
7. Strong analytical skills with high attention to detail
8. Required language(s): English, Bahasa Malaysia. Mandarin is an advantage 

1. 会计文凭。

2. 鼓励应届毕业生申请。

3. 该职位需要1-2年相关领域的工作经验

4. 精通计算机技能，擅长Microsoft Office及会计软件SQL

5. 了解基本会计原理。

6. 能够独立工作，最少的监督，专注，结果导向

7. 较强的分析能力，高度关注细节

8. 所需语言：英语、马来语。中文是一个优势

Perks & Benefits

• Central location
• Personal leave
• Personal development opportunities
• Free shuttle bus to LRT station - Muhibbah

職位概況

職位名稱：技術活動官員

兼職/全職: 全職

地點：世界羽聯總部 - 馬來西亞吉隆坡

報告對象：賽事發展主管

整體職責：向賽事發展、技術賽事主管報告

官員將為日常行政職能提供支持

活動部。

技術活動官員的職責包括：

• 羽球世界排名、錦標賽和抽籤管理系統，

殘障羽毛球和空氣羽毛球。

• 球員管理，包括獎金分配、球員轉會/球員

退休流程。

• 與世界排名及其他相關的資料收集、分析與呈現

錦標賽相關主題。

• 協助準備報告和簡報的資訊。

• 對殘障羽毛球運動的行政支持，包括分級。

• 可能需要支援的其他領域。

內部聯絡

o 活動總監 – 技術

營運

o 賽事總監 – 錦標賽

營運

o 賽事發展主管

o 其他活動人員

o 世界羽球聯盟工作人員

對外聯絡

o 大陸聯盟

o 會員協會

o 技術官員

o 當地組委會 (LOC)

職責

在賽事發展主管的領導下，技術賽事

官員負責：

1、承擔活動部的日常行政管理工作。這包括

下列的：

• 與洲際聯合會/世界羽聯會員溝通並提供

與法規、付款、世界排名、一般賽事相關的信息

以客戶服務類型的能力進行查詢。

• 收集有關活動項目的資訊/數據。

• 準備報告、簡報和會議論文

• 歸檔世界排名及其他賽事相關文檔

• 使用 BWF Extranet 管理日常任務

2、有效執行，精準管理，要麼領導行政，要麼

或支援隊伍作為世界排名、錦標賽、抽籤的精準後盾

羽毛球、殘障羽毛球和空氣羽毛球管理系統：

• 殘障羽毛球世界排名和殘奧會/殘障羽毛球世界排名

冠軍資格排名

• 殘障羽毛球 M&Q 報告、種子報告、抽籤

• 世界排名、世界巡迴賽排名、世界隊排名、世界青少年排名

排名、奧運/世錦賽資格排名、資格

排行榜

• 羽球 M&Q 報告、種子報告、抽籤

技術賽事官員將在以下方面為賽事發展主管提供支持

領域：

3. 玩家管理包含以下內容：

• 有效維護和更新追蹤和分發

二級錦標賽的錦標賽獎金

• 有效管理球員轉會流程

• 有效管理球員退休流程

• 維護羽毛球和殘障羽毛球運動員 ID

4. 有效管理不當行為、懲罰和退出處罰流程

適用於所有 1、2、3 級和殘疾人羽毛球錦標賽，包括

下列的：

• 接收及追蹤不當行為及撤回報告及相關報告

處罰

• 與財務部合作處理財務發票事宜

罰款和費用

• 追蹤未清發票並對任何逾期發票進行核算

付款

• 維護、更新、發布和分發禁止玩家名單

5. 有助於準確、及時地管理資格流程

以及世界羽聯大滿貫賽所需的其他支持，例如

湯姆斯盃和尤伯盃決賽、世界羽聯世界錦標賽、世界羽聯世界成年賽

錦標賽、世界羽聯世界青少年錦標賽和匯豐世界羽聯世界巡迴賽

決賽。

6. 其他支援領域（根據需要）：

• 分析項目，包括世界排名和其他錦標賽

統計數據

• 視需要支援重大活動項目。

• 為客戶提供充分、有效、獨立、準確的後備支持

助理活動經理負責線上製裁，包括

羽毛球和殘疾人羽毛球錦標賽。

• 為客戶提供充分、有效、獨立、準確的後備支持

助理活動官員，負責設備審批計畫。

• 為大陸集團舉辦研討會做出貢獻

必要時，聯合會和會員。

7、交辦的其他項目。

品質/屬性/經驗

成功的候選人將具備以下技能和特質：

• 具備優秀的英語書面和口語能力。

• 對 IT 有深入的了解 – 能夠高水準地使用 Microsoft 產品）

• 具備優秀的組織能力。

• 能夠主動解決問題

• 成為一位具有良好人際溝通能力的有效溝通者。

• 能夠在最少的監督下獨立工作。

• 在團隊環境中工作的能力。

以下是理想的屬性，但不是必要的：

• 羽球技術經驗

• 運動員經驗將是優勢。

選擇標準

該職位的候選人需要考慮一系列的個人和專業技能

對於這個角色。以下關鍵標準將作為篩選候選者的基礎

面試階段。

該職位的申請必須滿足每一個標準，並提供來自他們的例子

經驗/就業背景。

a) 資格和經驗

1. 相關正式資格－活動/商業/行銷/傳播學位

管理或一般運動管理；

2、有相關賽事管理經驗（羽球優先）

3、具有多元文化工作環境的工作經驗；

b) 知識和技能

1. 了解羽球技術和賽事交付領域。

2. 優秀的人際溝通能力和支持他人工作的能力。

3、較強的計畫和組織能力。

4. 表現出解決問題的能力。

5. 能夠確定大量工作的優先順序並管理優先事項。

6. 優秀的英語書面和口語能力以及表達能力。

7. 能熟練使用Microsoft Excel。

c) 個人特質

1. 積極的就業觀和對工作品質感到自豪的人。

2. 能夠在團隊環境中工作。

3. 獨立工作的能力，在很少的監督下，有較強的工作能力

道德。

報酬

根據資格和經驗與成功的候選人進行談判。

合約

將向成功的候選人提供合約期。合約期限為

討論過。

根據共同商定的績效目標進行的績效評估將成為

就業。

工作時間

該職位是合約制的全職職位。工作性質要求在繁忙期間保持靈活性

期間，並且會涉及週末和假日期間的工作。

該職位不需要大量海外出差。如果偶爾需要出國旅行，

沒有加班時間的替代安排。

薪酬方案將反映經驗、角色範圍、職責水準、

以及所需的工作要求。

申請所需格式

1. 申請該職位並針對每個選擇的電子郵件申請或信件

標準（上述 a、b 和 c）舉例說明您的就業背景和生活

經驗；和

2. 不超過兩頁的簡短簡歷/簡歷，包含當前/最近的工作經歷

就業經驗列在第一位。

申請時，您需要說明您目前的薪資水平以及您的收入

對薪資的期望。

時間範圍

o 申請截止日期為 2024 年 12 月 31 日。

接觸

o Fern Gilders，賽事開發主管：f.gilders@bwf.sport

• 職位：私人助理。
• 薪資：RM 4000-7000。
• 工作地點：吉隆坡（以穀中城為基地；每週工作5天）

招聘公司。

在馬來西亞證券交易所主板上市的公司。本集團的主要業務活動多元化。目前，他們正在尋找一名成熟的馬來西亞男性候選人擔任個人助理，為組織內的總監提供行政支援。該職位是永久性的，將設在位於吉隆坡谷中城的公司總部。

關於角色

這個角色令人興奮且節奏明快，適合那些在 PLC 環境中尋求新挑戰的人。其工作職責是支持並提高總監在組織內的效率。工作範圍將涉及以下角色：

•積極主動管理總監並為其提供高階管理支援。

•管理和管理總監的電子郵件以及其他郵件和日程安排。

•出席與總監的會議和業務討論。

•與相關方聯絡，例如與集團業務活動相關的法律和顧問。

•起草、準備和審查與業務相關的報告、文件。

•聯絡並協調業務決策。

候選人簡介

在這方面，候選人應具備良好的英語口語和書面能力；良好的英語寫作能力。此外，良好的商業和高級公共事務背景將是有用和有益的。您需要靈活並願意承擔不同工作領域的任務，以支援總監的工作。

該職位需要與廣泛的客戶聯絡，因此候選人輕鬆建立人際網絡的能力是這一令人興奮的職位所必需的特質。在這方面，我們正在尋找具有以下特徵的能夠勝任這一關鍵角色的人：

*30-40歲的馬來西亞男性。

*成熟、聰明、活潑、風度翩翩，重要的是平易近人。

*至少擁有工商管理文憑（或學位）資格或同等學歷。

*在之前的職位中擔任行政助理或私人助理，擁有 3-5 年的綜合工作經驗。

*良好的英語、口語和寫作能力，並精通國語和中文/普通話。

*進階 Microsoft 應用程式技能（Word、Excel、Power Point 和 Outlook）。

你將得到什麼回報——獎勵。

作為對您工作的回報，我們的客戶將為谷中城的工作提供有競爭力的薪資待遇。從長遠來看，您將獲得工作保障和職業發展。

申請此職位

特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以透過JOBSTORE線上申請，點擊下面的「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件jobs@chrisjac.com.my將簡歷直接轉發給我們CHRISJAC

克里斯雅克 的更多職位

Chrisjac 提供更多職缺。要了解有關 Chrisjac 可以提供的所有職業機會的更多信息，請訪問我們的網站www.chrisjac.com.my

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

• Position: Personal Assistant.
• Salary: RM 4000-7000.
• Work location: Kuala Lumpur (Based at Mid Valley City; 5-day week)

The hiring company.

A public listed company on the main board of Bursa Malaysia. The Group's principal business activities are diversified. Currently they are seeking a matured Malaysian male candidate to assume the role of Personal Assistant performing executive support to their Director within the organization. The position is permanent and will be based at their corporate head office at Mid Valley City in Kuala Lumpur.

About the role

This role is exciting and fast paced and it would suite some one who is looking for a new challenge in a PLC environment. The job role is to support and enhance the effectiveness of the Director within the organization. The job scope will entail the following role:

• Pro-actively manage and provide high level executive support to Director.

•Manage and administer Director's email and other mails and schedules.

•Attending meetings and business discussions with the Director.

•Liaison with relevant parties like the legal and consultants related to the Group's business activities.

•Drafting, preparation and review of reports, documents related to the business.

•Liaise and coordinate business decisions.

Candidate Profile

In this respect, candidate should possess a proven good command of English,both spoken and written; a good writing skills in English. Besides, a good business and PA background at senior level will be useful and beneficial. You need to be flexible and willing to take on tasks in quite a different areas of work in support of the portfolio of Director.

This role has extensive clients liaison so the candidate's ability to network with ease are traits that are essential for this exciting role. In this respect, we are looking for some one who can fit into this critical role with the following traits:

*Malaysian male in age group 30-40.

*Matured, bright, lively and personable disposition and importantly approachable person.

*Possess at least a Diploma (or Degree) qualification in Business Administration or its equivalent.

*3-5 years of combined working experience as a Executive Assistant or PA in previous capacity role.     

*Good command of English,spoken and written plus conversant in BM and Chinese/Mandarin.

*Advance skills in Microsoft applications(Word, Excel and Power Point and Outlook).

What you will get in return-The reward.

In return for your work, our client will be offering a competitive remuneration package for the job based at Mid Valley City. You will be rewarded with job security and career progression in the long run.

APPLICATION FOR THIS JOB

Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online through JOBSTORE by clicking the apply button below to submit your application. Alternatively, candidates may forward their resume directly to us at CHRISJAC via our E-mail at jobs@chrisjac.com.my

More jobs from Chrisjac

More job openings are available from Chrisjac. To learn more about all of the career opportunities that Chrisjac can offer, please visit our website at www.chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

汽車租賃可以大幅減少客戶複雜的車輛相關管理工作和註冊等成本 客戶的車輛、購買保險、納稅、維護和處置車輛等。

該職位負責監督所有商用車輛、駕駛員和相關資產，包括其營運、狀況、外部和內部政策合規性以及整體績效。

- 監督公司車隊的日常運作。

- 確保所有車輛在必要時得到適當的維護和修理。

- 及時協助客戶處理車輛故障和事故並準備必要的文件。

- 檢查車輛經銷商的要求並考慮公司的成本決定下一步要做的事情。

- 管理車隊管理團隊，以確保正確的文件和客戶服務。

- 管理司機團隊的行程。

- 履行行政職責，例如發票和維護記錄等。

- 隨時了解汽車產業的最新技術和知識。

- 擴大小組研討會並申請信貸額度。

- 擴大廢棄汽車的二手經銷商。

■必須具備：

- 車隊管理職位的工作經驗

- 有企業客戶服務經驗

- 英語語言能力

- 有效的駕駛執照

交通（RM100）、汽油/通行費可索賠、醫療保險（取決於年齡和職位）

Auto leasing can significantly reduce complicated vehicle related administration work and cost for customers such as registering the customer’s vehicle, obtaining insurance, paying tax, maintenance, and disposal of vehicles, etc.

This position is responsible for overseeing all commercial vehicles, drivers, and related assets, including their operations, conditions, external and internal policy compliance, and overall performance.

- Oversee the day-to-day operations of company's vehicle fleet.

- Ensure that all vehicles are properly maintained and repaired when necessary.

- Assist with customers’ vehicle breakdowns and accidents promptly and prepare necessary documents.

- Check vehicle dealers’ request and decide a next step to do considering company’s cost.

- Manage a team of fleet admin to ensure correct documentations and customer service.

- Manage a team of driver’s schedule.

- Carry out administrative duties such as invoices, and maintenance records, etc.

- Keep up to date on newest technologies and knowledge in the automobile industry.

- Expand panel workshop and apply credit facility.

- Expand secondhand dealers for disposal cars.

■MUST TO HAVE:

- Working experience in fleet management role

- Experience in corporate customer service

- English language proficiency

- Valid driving license

Transport (RM100), Petro/Toll claimable, Medical Insurance (depends on age and positions)

[PRIORITY HIRING IN LISTED COMPANY]

• Position: Accountant.
• Salary: RM 6000-8000.
• Work location: Central Business District; Mid Valley City, Kuala Lumpur.
• Working hours: 8.30 am-5.30 pm (Monday-Friday)

Chrisjac Recruitment is an established recruitment firm,servicing corporate clients in Malaysia for close to three decades in staffing industry. As part of providing value-added recruitment services to our long standing corporate clients, Chrisjac Recruitment is currently seeking qualified Accountant to fill the openings for a group of Public listed companies(PLC) that have arisen in city center and also at Mid Valley City.

Roles & Responsibilities

As Accountant, you will be responsible for managing day-to-day accounting activities within the group of subsidiary companies. This position will report to the senior Group Finance Manager of the group. She will be responsible for managing company's full set of accounts and prepare and produce basic financial reporting for the management.

Candidate Profile & Attributes

We are looking for candidates with the following background:

*Malaysians in age group 28-38.

*Professional qualification ACCA or CIMA (Graduate or finalist) or Bachelor degree in Accountancy.

*Candidates who have prior audit experience would be a big plus to consider.

*Candidate for this role should be technical competent and up to date with all relevant technical accounting pronouncement and standards.

To be considered for this role, we are looking for Accounting qualified candidates with good spoken and written command of English and conversant in BM and Chinese/Mandarin.

We are looking for candidates with positive work attitudes and who can take on challenging work. The successful applicants will need to have strong technical accounting skills, be prepared to be hands on and deal with details.

HOW TO APPLY

Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online via JOBSTORE by clicking the apply button below to submit your application. Alternatively, candidate may forward their resume directly to us at CHRISJAC via our E-mail at: jobs@chrisjac.com.my

More jobs from Chrisjac

More job openings are available from Chrisjac. To learn more about all of the career opportunities that Chrisjac can offer, please visit our website at: www.chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

【上市公司優先聘用】

• 職位：會計師。
• 薪資：RM 6000-8000。
• 工作地點：中央商務區；吉隆坡谷中城。
• 工作時間：8.30 am-5.30 pm（週一至週五）

Chrisjac Recruitment 是一家成熟的招聘公司，在人力資源行業為馬來西亞的企業客戶提供服務近三十年。作為向我們的長期企業客戶提供增值招聘服務的一部分，Chrisjac Recruitment 目前正在尋找合格的會計師來填補市中心和谷中城出現的一批上市公司 (PLC) 的空缺。

角色和職責

身為會計師，您將負責管理子公司集團內的日常會計活動。該職位將向集團高級集團財務經理報告。她將負責管理公司的全套帳目，並為管理層準備和製作基本財務報告。

候選人簡介和屬性

我們正在尋找具有以下背景的候選人：

*28-38歲年齡層的馬來西亞人。

*ACCA 或 CIMA 專業資格（畢業生或決賽入圍者）或會計學士學位。

*具有審計經驗的候選人將是值得考慮的一大優勢。

*此職位的候選人應具備技術能力，並了解所有相關的技術會計聲明和標準。

為了考慮擔任此職位，我們正在尋找具有會計資格的候選人，他們具有良好的英語口語和書面能力，並且精通國語和中文/普通話。

我們正在尋找具有積極工作態度並且能夠承擔具有挑戰性的工作的候選人。成功的申請者需要具備較強的會計技術技能，準備親自動手並處理細節。

如何申請

特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以透過JOBSTORE線上申請，點擊下面的「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件直接將簡歷轉發給我們的CHRISJAC ： jobs@chrisjac.com.my

克里斯雅克 的更多職位

Chrisjac 提供更多職缺。要了解有關 Chrisjac 可以提供的所有職業機會的更多信息，請訪問我們的網站： www.chrisjac.com.my

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

Job Brief:

The Personal Assistant provides high-level administrative support to an executive or manager, managing schedules, communications, and various administrative tasks to ensure efficient operations.

Job Responsibilities:

• Manage and organize the executive's calendar, ensuring efficient scheduling of meetings, appointments, and travel arrangements.
• Handle incoming and outgoing communications, such as emails, phone calls, and correspondence.
• Prepare, edit, and format documents, presentations, reports, and PowerPoint slides for the Director.
• Coordinate and plan events, meetings, and conferences.
• Maintain confidential files and records with discretion.
• Assist with personal tasks and errands as required.

Job Requirements:

• At least SPM or Diploma in Business / Event or a related field.
• Proven experience in personal assistant.
• Fresh graduates are welcome to apply.
• Good communication skills in English, Mandarin is a plus.
• Team Work, Self-Discipline, Good working attitude, Initiative, Detail oriented, Time management
• Discretion and confidentiality.

Job Brief:

We are looking for a dedicated and friendly Student Service Executive to join our team. The ideal candidate will have a passion for customer service and passion in supporting clients/students throughout their educational journey, ensuring they have a positive experience and access to necessary resources.

Job Responsibilities:

• Provide exceptional student services by promptly addressing inquiries, concerns, and requests, maintaining high responsiveness.
• Organize and manage student courses, events, and programs while serving as a primary point of contact for student communications.
• Maintain regular communication with students through emails, and social media, and assist with the registration process, updating student information in the CRM database.
• Gather feedback to improve services and the overall student experience.
• Develop a deep understanding of Feng Shui products and services, collaborate with the sales team, and identify upselling and cross-selling opportunities based on clients' needs.

Job Requirements:

• Diploma or Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
• Fresh graduates are welcome to apply.
• Proven experience in customer service or student support role.
• Excellent communication skills in English, Mandarin is a plus.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office and student management systems or CRM software.

The Office Automation and Technical Support Manager is responsible for overseeing office technology systems, managing IT support, and leading the entire lifecycle of all workstation equipment e.g. laptops and devices.  This will cover all staff in all Malaysian offices (Titiwangsa, Menara KH, Cyberjaya, Penang) 

This position is ideal for a tech-savvy leader who excels at implementing automation tools, managing device procurement and distribution, delivering excellent user support across the organization, and providing strategic leadership in technology deployment to enhance productivity. 

Key Responsibilities: 

1. Office Automation Management: 

• Oversee the selection, deployment, and management of office automation tools (e.g., M365, Microsoft Dynamics, JIRA). 
• Work closely with department heads to assess needs and identify opportunities to automate repetitive tasks and streamline office workflows. 
• Manage vendor relationships and liaise with external service providers to ensure timely upgrades, support, and integration of systems. 

2. Internal Technical Support: 

• Lead the internal technical support team to provide high-quality, timely support for staff on hardware, software, and network-related issues. 
• Implement and maintain helpdesk systems to track, prioritize, and resolve employee IT issues efficiently. 
• Develop and enforce IT support policies, procedures, and documentation to maintain smooth operations and ensure security compliance. 
• Developing and managing the organisation’s private Sharepoint intranet. 

3. Equipment Procurement and Management: 

• Manage the team responsible for procuring, configuring, and distributing laptops, mobile devices, and other office technology equipment like meeting room electronic equipment. 
• Ensure the timely provision of technology to new hires and existing employees, including the setup and deployment of devices. 
• Oversee inventory management for office technology assets, including tracking, repair, and lifecycle management of devices. 

4. System Management & Upgrades: 

• Oversee the regular maintenance, updates, and troubleshooting of office hardware and software systems. 
• Ensure all office technology, including printers, computers, phones, and networking equipment, is functioning optimally. 
• Implement backup, disaster recovery, and cybersecurity protocols to safeguard company data and ensure business continuity. 

5. Training and Development: 

• Lead, develop and mentor the IT admin and technical support team   
• Organize and deliver training sessions for staff on new office automation tools, software, and IT policies. 
• Develop user guides and technical documentation to enhance self-service support. 

6. Strategic Leadership: 

• Collaborate with senior management to identify technology-driven opportunities that will increase organizational efficiency and innovation. 
• Stay up-to-date with the latest office automation trends, software solutions, and best practices in technical support. 

Qualifications: 

• Bachelor's degree in Information Technology, Computer Science, or a related field. 
• 5+ years of experience in IT support, cloud solutioning, office automation, or a related field, with at least 2 years in a management role. 
• Strong technical knowledge of office software systems, workflow automation tools, network infrastructure, and cybersecurity practices. 
• Excellent problem-solving skills with a proactive and hands-on approach to troubleshooting. 
• Experience in managing IT projects, including system rollouts and upgrades. 
• Strong communication and interpersonal skills, with the ability to work with non-technical staff and cross-functional teams. 

SCOPE OF RESPONSIBILITIES 

Planning, developing, preparing, reviewing, coordinating and monitoring maintenance schedules to ensure compliance with operation & maintenance manual standards by proper deployment and supervision of the maintenance works.

Ensure compliance with regulations, related to the Environmental Quality Act, Safety and Health Act, and management system standards, while ensuring that the QESH achieves its intended results by incorporating a process approach, risk-based thinking, and implementing improvements to enhance performance.

KEY TASK

1. Responsible for the efficient operation, maintenance and improvement of all mechanical and electrical installations, transformers, Compact Subs and Consumer Sub-stations.
2. Troubleshoot problems in a timely and effective manner.
3. To monitor any contractor or 3^rd party working along the ALR’s expressway. To check their permit, insurance and type of work. Shall report to superior if any non-compliance detected.
4. Work closely and provide support to other interdepartmental.
5. Provides relevant information and reports to immediate superior regularly: daily and weekly reports.
6. Monitor and record performances of tunnel critical assets (pumps, gates etc)
7. 24 hours on standby to attend breakdown or flood operations
8. Assist immediate superior in any other tasks or assignments as required.
9. Any other duties that may be assigned from time to time by the management.
10. Undertake other duties as directed by the Head of Group Mechanical Electrical and Instrumentation.

Position Requirements

Qualification

Minimum of Certificate of Competency Category for A0 / A4 issued by the Energy Commission or a recognized qualification equivalent to it.

Experience

At least 2 years’ working experience in the Maintenance Field or 1 year in a similar field.

Specific skills/ abilities

Knowledge in handling Mechanical and Electrical Equipment

Personal qualities

Fast Learner and able to work under pressure. Able to work long hours and willing to work during public holiday.

Location

Workplace location either KESAS, LIRTAK, SPRINT or SMART (Amanat Lebuhraya Rakyat Berhad).

Job Brief:

As a Creative Designer, you will be responsible to reconstruct words into intriguing visuals as means to improve customer engagement, as well as their understanding of services/products offered by The Joey Yap Group, come up with fresh inputs in the spirit of company growth and tap into creativity when the situation beckons.

Job Responsibilities:

• Have a creative flair and strong ability to translate messages into digital solutions and artwork
• Design engaging, visually appealing interfaces (input controls, navigational components, informational components, etc.)
• Design and deliver wireframes, user stories, user journeys, and mock-ups optimized for a wide range of devices and interfaces
• Contribute fresh ideas and perspectives to the team when new challenges arise
• To be up to date with design trends and technological advancements to constantly improve company products

Job Requirements:

• Preferably 2-3 years experience in multimedia design, web design or related roles.
• Fresh graduates are welcomed.
• Degree or Diploma in Graphic Design or related fields.
• Team player, proactive and adaptable in a fast-paced environment, with the ability to work autonomously and meet deadlines.
• Proficient in English, Mandarin for bilingual content creation.
• Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop, etc.)
• Ability to create website designs, produce sample sites and knows how to do digital retouching and image editing.

Job Summary:

The Customer Support Specialist is responsible for managing all inbound and outbound customer interactions across multiple channels, including phone, chat, email, and social media. This role ensures consistent, high-quality service, efficient management of high interaction volumes, and adherence to response and resolution times. The specialist will also support campaign management activities, including product promotions, service updates, and customer satisfaction surveys. Availability for customer support from 8 AM to 8 PM, Monday to Sunday, including Malaysia public holidays, is required.

Job Description:

1. Handle all inbound and outbound customer interactions across multiple channels, including phone, chat (WhatsApp, Line, etc.), email, and social media.
2. Ensure seamless and efficient communication with customers across all platforms.
3. Maintain consistency and high-quality service across all communication platforms.
4. Ensure that every customer interaction meets our quality standard.
5. Efficiently manage high volumes of customer interactions while maintaining quality and response times.
6. Maintain a maximum response time of 30 seconds for phone calls and 2 minutes for chat and email.
7. Resolve 90% of customer inquiries, problems, or complaints within the first contact.
8. Implement a clear escalation process for complex issues, ensuring resolution within 24 hours.
9. Conduct follow-up calls or messages to ensure customer satisfaction post-resolution.
10. Assist with outbound calls for product promotions, service updates, and customer satisfaction surveys.
11. Identify and segment the target audience for each campaign.
12. Integrate campaign support with our Customer Satisfaction (CSAT) and Net Promoter Score (NPS) strategy.

Job Requirement:

1. Possess a Diploma / Advanced Diploma, Bachelor’s Degree, or equivalent in any field.
2. Preferably at least 1 year of related working experience in a contact center.
3. Experience in managing live chats, emails, and inbound calls.
4. Fresh graduates and experienced applicants are welcome (entry-level will be discussed based on your previous experience).
5. Strong communication skills in email, face-to-face conversations, and messenger discussions.
6. Proficiency in English and Malay, both spoken and written; Mandarin is an added advantage.
7. Business writing skills are mandatory.
8. Good typing skills.
9. Strong logical thinking and problem-solving abilities.
10. Ability to work independently in a fast-paced environment.
11. Effective multitasking, prioritization, and time management skills.
12. Demonstrate teamwork consistently.
13. Positive attitude and eagerness to learn.
14. Fast learner with the ability to adapt to changes.
15. Good team player.
16. Willingness to work on a 24/7 shift basis, 5 days a week.