Total 276 job vacancies in kuala ketil

Job Title: Salesman

Company: Best Rising Trading Sdn Bhd

Job Description:

We are seeking a proactive and results-driven Salesman to join

our dynamic team at Best Rising Trading Sdn Bhd, the

distributor of Joyday ice cream in Malaysia. If you are

passionate about sales and building strong customer

relationships, we want you on our team!

Key Responsibilities:

1. Sales Development:

• Promote and sell Joyday ice cream products to retailers,

wholesalers, and other potential clients.

• Achieve or exceed monthly sales targets and KPIs.

2. Market Expansion:

• Identify and secure new business opportunities to

expand market presence.

• Visit potential and existing customers to present

product offerings and negotiate deals.

3. Customer Relationship Management:

• Maintain positive relationships with clients, ensuring

high levels of customer satisfaction.• Act as the main point of contact for customers,

addressing inquiries and resolving complaints promptly.

4. Product Awareness:

• Educate customers on Joyday’s diverse ice cream range

and promotional campaigns.

• Keep clients updated on new products and offers to

encourage repeat purchases.

5. Market Insights:

• Monitor market trends, customer feedback, and

competitor activities to inform sales strategies.

• Provide regular reports on sales performance, market

conditions, and customer needs.

6. Inventory Coordination:

• Work closely with the logistics team to ensure timely

delivery and sufficient stock levels at retail outlets.

7. Administrative Duties:

• Prepare and submit accurate sales reports, invoices,

and related documentation.

• Ensure compliance with company policies and

procedures.

Job Requirements:

• Proven sales experience, preferably in the FMCG or food

industry.

• Strong communication, negotiation, and interpersonal skills.

• Self-motivated with a passion for achieving sales targets.

• Ability to work independently and manage time effectively.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint).

• Possess own transport and willing to travel extensively.

Apply now to be a part of our dynamic team at Best Rising Trading Sdn Bhd

Contact Number: +60 10-288 1266 (Ms. Lily)

Email: lilyw8291@gmail.com

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Job Description

• Perform daily data entry into accounting system
• Filing and organization, billing, and invoicing
• Handling PO and DO for projects.
• Ensure the coordination of the SQL recording.

Requirements

• Effectively priorities and meets deadlines
• Demonstrates understanding of basic financial management principles
• Asks for direction to verify own accountabilities if unsure and escalate issues is an appropriate timeframe
• Pays attention to details Chinese Female are preferable
• Preferable min 1 year working experience
• Responsible for Sourcing, Price Negotiation and Purchase Activities
• SQL System Literate

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

職責：

• 為主席提供全面的行政支援 - 管理電子郵件通訊、電話、日記管理（內部/外部會議、社交活動、電話會議、網路研討會等）、準備會議簡報資料、旅行、飯店和簽證安排等執行分配的臨時任務。

• 組織各種網路活動，以促進與業務夥伴、律師、銀行家和大使/商業貿易官員更密切的關係，包括採購場地和相關服務以及根據分配的預算管理交付。

• 承諾謹慎處理公司敏感資訊並保密。

• 負責處理日常行政和營運事宜，並就營運和財務事宜與各部門負責人聯絡。

• 在將文件移交主席之前進行審查和審查。

• 準備並持續更新計畫和程序報告以供主席審查。

• 任何不時的臨時項目或任務。

要求：

• 候選人必須至少擁有專業證書、文憑、高級/高級/研究生文憑、學士學位、研究生文憑、專業文憑、商業研究/行政/管理、秘書或同等學歷。

• 至少5 年相關領域的經驗。

• 個性開朗，具有良好的人際溝通和溝通能力，並且能夠在各個層面進行互動。

• 精通Microsoft Word、Excel 和Outlook。

• 精通英語（口語和書面）、馬來語以及其他當地方言。

• 機智、謹慎地處理機密資訊。

• 積極主動、靈活。

• 自信、徹底、協作。

• 能夠在壓力下工作並按時完成任務。

• 積極的工作態度，能夠獨立工作和團隊合作。

津貼和福利

• 附近的公共交通
• 中心位置
• 定期團隊活動
• 醫療保險
• 開放文化

Roles & Responsibilities:

• EUC Hardware Support: Install, configure, and troubleshoot End User Computing (EUC) hardware, including PCs, laptops, MacBooks, smartphones, tablets, printers, scanners, and other IT devices.
• Software Installation and Troubleshooting: Install, configure, and troubleshoot Microsoft Windows, Microsoft Office, and other client applications.
• Device Setup and Imaging: Create and maintain system images, deploy software, and support the setup of new devices.
• Critical Software Deployment: Support the deployment of software centers, antivirus agents, and other critical software solutions.
• Asset Management: Provide asset disposal services in compliance with organizational processes and procedures.
• Hardware Inventory Reporting: Assist in capturing and maintaining hardware inventory data for accurate reporting.
• Project Support: Assist with EUC hardware and software-related projects, including planning, implementation, and troubleshooting.
• End-User Technical Support: Deliver technical support to end-users via in-person interactions, phone, email, and remote access, ensuring timely issue resolution.
• Support Request Management: Document and track support requests to ensure proper resolution and follow-up.
• Collaboration with IT Teams: Work closely with IT teams to resolve end-user issues and enhance productivity.

Requirements:

• Qualifications: Diploma or Bachelor’s degree in Computer Science, IT, or Engineering (Computer/Telecommunications).
• Experience: At least 2 years of experience in IT support, with proven skills in troubleshooting, testing, and repairing hardware/software.
• Technical Knowledge: Proficient in Microsoft desktop applications (Word, Excel, PowerPoint, Outlook) and Windows OS.
• Communication Skills: Strong interpersonal and communication skills, with the ability to explain technical concepts clearly.
• Work Environment Adaptability: Ability to work in fast-paced environments and adapt to customer needs.
• Independent Work: Capable of working independently and taking ownership of assigned tasks.

Perks & Benefits

• Employee equity
• Nearby public transport
• Central location
• Medical insurance
• Personal development opportunities

We are a company with diversified interest. In line with our expansion, the following

positions are required on an urgent basis: Project Supervisor (Electrical), Kuala Lumpur

You will play an important role in:

• Plan resources for all site works
• Liaise and establish conductive working relationship with the Director/management
• -To organise and coordinate the works of the contractors
• To be successful in this role, you will need to have:
• Minimum 1 ~ 2 years working experience in this field
• Candidates with wireman certificate holder are preferable.
• Able to work under minimum supervision
• Ability to coordinate and interact with consultant, contractor, and sub-contractor
• Fresh graduates are welcome to apply

We offer attractive remuneration and fringe benefits. What are you waiting for? We shortlist a

lot of candidates who put that extra effort! You also can directly email resume to us at

aesbjobs@outlook.com or call (Miss Jane / Miss Emily) at 03 79812337 or 012 2151337

(Miss Jane). We will be in touch with you soon.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

職責：

• 透過卓越的銷售服務確保高水準的客戶滿意度。
• 保持出色的商店狀況和視覺行銷標準。
• 保持商店庫存充足。
• 確定客戶的需求和願望。
• 推薦並展示符合顧客需求的商品。
• 歡迎並問候顧客。
• 管理銷售點流程。
• 積極參與新貨的接收。
• 隨時了解最新的產品資訊。
• 準確描述產品的特點和優點。
• 遵守所有公司政策和程序。

要求：

• 擁有豐富的零售銷售工作經驗。
• 可外站櫃檯檢查
• 很好地理解銷售原則和客戶服務實踐。
• 超額完成銷售配額的記錄。
• 較強的溝通和人際交往能力。
• 客戶服務重點。
• 個性友善、樂於助人、自信、迷人。
• 基本的管理技能。
• 最低 SPM/O 水準或同等水準。

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 定期團隊活動
• 公司旅行
• 事假
• 開放文化

Responsibilities

• Operate various production machinery and equipment efficiently while following safety guidelines and standard operating procedures.
• Assemble products or components as per production specifications and quality requirements.
• Conduct regular quality checks and inspections to ensure finished products meet quality standards. Report any issues or defects to the supervisor.
• Load and unload materials onto production lines and maintain an organized work area.
• Monitor the production process and make adjustments to maintain quality and efficiency. Notify maintenance staff of any equipment malfunctions.
• Complete necessary production records, including work orders, logs, and inspection reports.
• Follow safety protocols and wear appropriate protective equipment to ensure a safe working environment.
• Perform routine cleaning and basic maintenance of machines and workspaces to maintain a tidy and safe working area.

Requirements:

• Minimum SPM level.
• Previous experience in a manufacturing or production environment is preferred.
• Ability to operate machinery and understand technical processes. Strong attention to detail and a commitment to quality.
• Good physical health, with the ability to perform repetitive tasks.
• Effective communication skills and the ability to work as part of a team.
• Able to work in shift

Perks & Benefits

• Annual Bonus
• Regular team activities
• Personal leave
• Medical Benefits

我們正在尋找一個充滿活力的人來擔任會員經理的角色。該職位直接向執行長匯報，將透過策略規劃、有針對性的外展以及與潛在和現有會員的積極互動，在推動會員獲取和保留方面發揮至關重要的作用。加入一個充滿活力的團隊，他們熱衷於推動英國-馬來西亞企業和雙邊貿易關係的發展。

• 制定並實施策略計劃以實現會員收入目標。
• 主動管理潛在會員資料庫並執行可行的計劃以滿足會員成長預測。
• 與跨職能團隊合作，開展創新招募活動和舉措，透過會議、演示和其他努力吸引潛在成員。
• 追蹤並報告銷售線索、會議和銷售績效，以供管理審查。
• 使用新聯絡人和現有聯絡人的資訊維護和更新 CRM 系統。
• 交叉銷售商會的產品，包括贊助、廣告、活動桌/門票和貿易服務，以實現價值最大化。
• 與會員建立並維持強而有力的溝通和關係，讓他們了解商會的活動，突顯優勢，發現鼓勵積極參與的新機會。
• 透過引入新理念和解決方案來創新和增強會員服務，以增加會員價值。
• 與傳播團隊合作創建引人入勝的材料，突顯會員資格的好處，特別是對於高級會員而言。
• 積極且準確地管理會員資料和檔案。
• 領導年度會員保留活動，確保無縫更新流程並實現保留目標。
• 建立和培養會員網絡（例如檳城、柔佛、年輕專業人士、女性），在商會社群內建立牢固的聯繫。

其他的

• 支持商會的重要措施並根據需要與其他部門合作。
• 在接受新任務或特殊項目時表現出靈活性。

要求

• 擁有五 (5) 年或以上從事業務開發和客戶關係管理經驗的學士學位。
• 在交叉銷售、創建創新招募活動方面擁有成熟的專業知識
• 具有強大分析能力的策略思想家
• 較強的人際溝通、溝通和表達能力，並具備良好的英語書面和口語能力。
• 具有多任務處理能力、願意做更多事情並在壓力下茁壯成長
• 適應能力和協作是成功的基本品質

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 醫療保險
• 牙科保險
• 視力保險

• 職位：私人助理。
• 薪資：RM 4000-7000。
• 工作地點：吉隆坡（以穀中城為基地；每週工作5天）

招聘公司。

在馬來西亞證券交易所主板上市的公司。本集團的主要業務活動多元化。目前，他們正在尋找一名成熟的馬來西亞男性候選人擔任個人助理，為組織內的總監提供行政支援。該職位是永久性的，將設在位於吉隆坡谷中城的公司總部。

關於角色

這個角色令人興奮且節奏明快，適合那些在 PLC 環境中尋求新挑戰的人。其工作職責是支持並提高總監在組織內的效率。工作範圍將涉及以下角色：

•積極主動管理總監並為其提供高階管理支援。

•管理和管理總監的電子郵件以及其他郵件和日程安排。

•出席與總監的會議和業務討論。

•與相關方聯絡，例如與集團業務活動相關的法律和顧問。

•起草、準備和審查與業務相關的報告、文件。

•聯絡並協調業務決策。

候選人簡介

在這方面，候選人應具備良好的英語口語和書面能力；良好的英語寫作能力。此外，良好的商業和高級公共事務背景將是有用和有益的。您需要靈活並願意承擔不同工作領域的任務，以支援總監的工作。

該職位需要與廣泛的客戶聯絡，因此候選人輕鬆建立人際網絡的能力是這一令人興奮的職位所必需的特質。在這方面，我們正在尋找具有以下特徵的能夠勝任這一關鍵角色的人：

*30-40歲的馬來西亞男性。

*成熟、聰明、活潑、風度翩翩，重要的是平易近人。

*至少擁有工商管理文憑（或學位）資格或同等學歷。

*在之前的職位中擔任行政助理或私人助理，擁有 3-5 年的綜合工作經驗。

*良好的英語、口語和寫作能力，並精通國語和中文/普通話。

*進階 Microsoft 應用程式技能（Word、Excel、Power Point 和 Outlook）。

你將得到什麼回報——獎勵。

作為對您工作的回報，我們的客戶將為谷中城的工作提供有競爭力的薪資待遇。從長遠來看，您將獲得工作保障和職業發展。

申請此職位

特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以透過JOBSTORE線上申請，點擊下面的「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件jobs@chrisjac.com.my將簡歷直接轉發給我們CHRISJAC

克里斯雅克 的更多職位

Chrisjac 提供更多職缺。要了解有關 Chrisjac 可以提供的所有職業機會的更多信息，請訪問我們的網站www.chrisjac.com.my

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

• Position: Personal Assistant.
• Salary: RM 4000-7000.
• Work location: Kuala Lumpur (Based at Mid Valley City; 5-day week)

The hiring company.

A public listed company on the main board of Bursa Malaysia. The Group's principal business activities are diversified. Currently they are seeking a matured Malaysian male candidate to assume the role of Personal Assistant performing executive support to their Director within the organization. The position is permanent and will be based at their corporate head office at Mid Valley City in Kuala Lumpur.

About the role

This role is exciting and fast paced and it would suite some one who is looking for a new challenge in a PLC environment. The job role is to support and enhance the effectiveness of the Director within the organization. The job scope will entail the following role:

• Pro-actively manage and provide high level executive support to Director.

•Manage and administer Director's email and other mails and schedules.

•Attending meetings and business discussions with the Director.

•Liaison with relevant parties like the legal and consultants related to the Group's business activities.

•Drafting, preparation and review of reports, documents related to the business.

•Liaise and coordinate business decisions.

Candidate Profile

In this respect, candidate should possess a proven good command of English,both spoken and written; a good writing skills in English. Besides, a good business and PA background at senior level will be useful and beneficial. You need to be flexible and willing to take on tasks in quite a different areas of work in support of the portfolio of Director.

This role has extensive clients liaison so the candidate's ability to network with ease are traits that are essential for this exciting role. In this respect, we are looking for some one who can fit into this critical role with the following traits:

*Malaysian male in age group 30-40.

*Matured, bright, lively and personable disposition and importantly approachable person.

*Possess at least a Diploma (or Degree) qualification in Business Administration or its equivalent.

*3-5 years of combined working experience as a Executive Assistant or PA in previous capacity role.     

*Good command of English,spoken and written plus conversant in BM and Chinese/Mandarin.

*Advance skills in Microsoft applications(Word, Excel and Power Point and Outlook).

What you will get in return-The reward.

In return for your work, our client will be offering a competitive remuneration package for the job based at Mid Valley City. You will be rewarded with job security and career progression in the long run.

APPLICATION FOR THIS JOB

Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online through JOBSTORE by clicking the apply button below to submit your application. Alternatively, candidates may forward their resume directly to us at CHRISJAC via our E-mail at jobs@chrisjac.com.my

More jobs from Chrisjac

More job openings are available from Chrisjac. To learn more about all of the career opportunities that Chrisjac can offer, please visit our website at www.chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

Job Brief:

The Personal Assistant provides high-level administrative support to an executive or manager, managing schedules, communications, and various administrative tasks to ensure efficient operations.

Job Responsibilities:

• Manage and organize the executive's calendar, ensuring efficient scheduling of meetings, appointments, and travel arrangements.
• Handle incoming and outgoing communications, such as emails, phone calls, and correspondence.
• Prepare, edit, and format documents, presentations, reports, and PowerPoint slides for the Director.
• Coordinate and plan events, meetings, and conferences.
• Maintain confidential files and records with discretion.
• Assist with personal tasks and errands as required.

Job Requirements:

• At least SPM or Diploma in Business / Event or a related field.
• Proven experience in personal assistant.
• Fresh graduates are welcome to apply.
• Good communication skills in English, Mandarin is a plus.
• Team Work, Self-Discipline, Good working attitude, Initiative, Detail oriented, Time management
• Discretion and confidentiality.

Job Brief:

We are looking for a dedicated and friendly Student Service Executive to join our team. The ideal candidate will have a passion for customer service and passion in supporting clients/students throughout their educational journey, ensuring they have a positive experience and access to necessary resources.

Job Responsibilities:

• Provide exceptional student services by promptly addressing inquiries, concerns, and requests, maintaining high responsiveness.
• Organize and manage student courses, events, and programs while serving as a primary point of contact for student communications.
• Maintain regular communication with students through emails, and social media, and assist with the registration process, updating student information in the CRM database.
• Gather feedback to improve services and the overall student experience.
• Develop a deep understanding of Feng Shui products and services, collaborate with the sales team, and identify upselling and cross-selling opportunities based on clients' needs.

Job Requirements:

• Diploma or Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
• Fresh graduates are welcome to apply.
• Proven experience in customer service or student support role.
• Excellent communication skills in English, Mandarin is a plus.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office and student management systems or CRM software.

The Office Automation and Technical Support Manager is responsible for overseeing office technology systems, managing IT support, and leading the entire lifecycle of all workstation equipment e.g. laptops and devices.  This will cover all staff in all Malaysian offices (Titiwangsa, Menara KH, Cyberjaya, Penang) 

This position is ideal for a tech-savvy leader who excels at implementing automation tools, managing device procurement and distribution, delivering excellent user support across the organization, and providing strategic leadership in technology deployment to enhance productivity. 

Key Responsibilities: 

1. Office Automation Management: 

• Oversee the selection, deployment, and management of office automation tools (e.g., M365, Microsoft Dynamics, JIRA). 
• Work closely with department heads to assess needs and identify opportunities to automate repetitive tasks and streamline office workflows. 
• Manage vendor relationships and liaise with external service providers to ensure timely upgrades, support, and integration of systems. 

2. Internal Technical Support: 

• Lead the internal technical support team to provide high-quality, timely support for staff on hardware, software, and network-related issues. 
• Implement and maintain helpdesk systems to track, prioritize, and resolve employee IT issues efficiently. 
• Develop and enforce IT support policies, procedures, and documentation to maintain smooth operations and ensure security compliance. 
• Developing and managing the organisation’s private Sharepoint intranet. 

3. Equipment Procurement and Management: 

• Manage the team responsible for procuring, configuring, and distributing laptops, mobile devices, and other office technology equipment like meeting room electronic equipment. 
• Ensure the timely provision of technology to new hires and existing employees, including the setup and deployment of devices. 
• Oversee inventory management for office technology assets, including tracking, repair, and lifecycle management of devices. 

4. System Management & Upgrades: 

• Oversee the regular maintenance, updates, and troubleshooting of office hardware and software systems. 
• Ensure all office technology, including printers, computers, phones, and networking equipment, is functioning optimally. 
• Implement backup, disaster recovery, and cybersecurity protocols to safeguard company data and ensure business continuity. 

5. Training and Development: 

• Lead, develop and mentor the IT admin and technical support team   
• Organize and deliver training sessions for staff on new office automation tools, software, and IT policies. 
• Develop user guides and technical documentation to enhance self-service support. 

6. Strategic Leadership: 

• Collaborate with senior management to identify technology-driven opportunities that will increase organizational efficiency and innovation. 
• Stay up-to-date with the latest office automation trends, software solutions, and best practices in technical support. 

Qualifications: 

• Bachelor's degree in Information Technology, Computer Science, or a related field. 
• 5+ years of experience in IT support, cloud solutioning, office automation, or a related field, with at least 2 years in a management role. 
• Strong technical knowledge of office software systems, workflow automation tools, network infrastructure, and cybersecurity practices. 
• Excellent problem-solving skills with a proactive and hands-on approach to troubleshooting. 
• Experience in managing IT projects, including system rollouts and upgrades. 
• Strong communication and interpersonal skills, with the ability to work with non-technical staff and cross-functional teams. 

SCOPE OF RESPONSIBILITIES 

Planning, developing, preparing, reviewing, coordinating and monitoring maintenance schedules to ensure compliance with operation & maintenance manual standards by proper deployment and supervision of the maintenance works.

Ensure compliance with regulations, related to the Environmental Quality Act, Safety and Health Act, and management system standards, while ensuring that the QESH achieves its intended results by incorporating a process approach, risk-based thinking, and implementing improvements to enhance performance.

KEY TASK

1. Responsible for the efficient operation, maintenance and improvement of all mechanical and electrical installations, transformers, Compact Subs and Consumer Sub-stations.
2. Troubleshoot problems in a timely and effective manner.
3. To monitor any contractor or 3^rd party working along the ALR’s expressway. To check their permit, insurance and type of work. Shall report to superior if any non-compliance detected.
4. Work closely and provide support to other interdepartmental.
5. Provides relevant information and reports to immediate superior regularly: daily and weekly reports.
6. Monitor and record performances of tunnel critical assets (pumps, gates etc)
7. 24 hours on standby to attend breakdown or flood operations
8. Assist immediate superior in any other tasks or assignments as required.
9. Any other duties that may be assigned from time to time by the management.
10. Undertake other duties as directed by the Head of Group Mechanical Electrical and Instrumentation.

Position Requirements

Qualification

Minimum of Certificate of Competency Category for A0 / A4 issued by the Energy Commission or a recognized qualification equivalent to it.

Experience

At least 2 years’ working experience in the Maintenance Field or 1 year in a similar field.

Specific skills/ abilities

Knowledge in handling Mechanical and Electrical Equipment

Personal qualities

Fast Learner and able to work under pressure. Able to work long hours and willing to work during public holiday.

Location

Workplace location either KESAS, LIRTAK, SPRINT or SMART (Amanat Lebuhraya Rakyat Berhad).

Job Brief:

As a Creative Designer, you will be responsible to reconstruct words into intriguing visuals as means to improve customer engagement, as well as their understanding of services/products offered by The Joey Yap Group, come up with fresh inputs in the spirit of company growth and tap into creativity when the situation beckons.

Job Responsibilities:

• Have a creative flair and strong ability to translate messages into digital solutions and artwork
• Design engaging, visually appealing interfaces (input controls, navigational components, informational components, etc.)
• Design and deliver wireframes, user stories, user journeys, and mock-ups optimized for a wide range of devices and interfaces
• Contribute fresh ideas and perspectives to the team when new challenges arise
• To be up to date with design trends and technological advancements to constantly improve company products

Job Requirements:

• Preferably 2-3 years experience in multimedia design, web design or related roles.
• Fresh graduates are welcomed.
• Degree or Diploma in Graphic Design or related fields.
• Team player, proactive and adaptable in a fast-paced environment, with the ability to work autonomously and meet deadlines.
• Proficient in English, Mandarin for bilingual content creation.
• Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop, etc.)
• Ability to create website designs, produce sample sites and knows how to do digital retouching and image editing.

Job Summary:

The Customer Support Specialist is responsible for managing all inbound and outbound customer interactions across multiple channels, including phone, chat, email, and social media. This role ensures consistent, high-quality service, efficient management of high interaction volumes, and adherence to response and resolution times. The specialist will also support campaign management activities, including product promotions, service updates, and customer satisfaction surveys. Availability for customer support from 8 AM to 8 PM, Monday to Sunday, including Malaysia public holidays, is required.

Job Description:

1. Handle all inbound and outbound customer interactions across multiple channels, including phone, chat (WhatsApp, Line, etc.), email, and social media.
2. Ensure seamless and efficient communication with customers across all platforms.
3. Maintain consistency and high-quality service across all communication platforms.
4. Ensure that every customer interaction meets our quality standard.
5. Efficiently manage high volumes of customer interactions while maintaining quality and response times.
6. Maintain a maximum response time of 30 seconds for phone calls and 2 minutes for chat and email.
7. Resolve 90% of customer inquiries, problems, or complaints within the first contact.
8. Implement a clear escalation process for complex issues, ensuring resolution within 24 hours.
9. Conduct follow-up calls or messages to ensure customer satisfaction post-resolution.
10. Assist with outbound calls for product promotions, service updates, and customer satisfaction surveys.
11. Identify and segment the target audience for each campaign.
12. Integrate campaign support with our Customer Satisfaction (CSAT) and Net Promoter Score (NPS) strategy.

Job Requirement:

1. Possess a Diploma / Advanced Diploma, Bachelor’s Degree, or equivalent in any field.
2. Preferably at least 1 year of related working experience in a contact center.
3. Experience in managing live chats, emails, and inbound calls.
4. Fresh graduates and experienced applicants are welcome (entry-level will be discussed based on your previous experience).
5. Strong communication skills in email, face-to-face conversations, and messenger discussions.
6. Proficiency in English and Malay, both spoken and written; Mandarin is an added advantage.
7. Business writing skills are mandatory.
8. Good typing skills.
9. Strong logical thinking and problem-solving abilities.
10. Ability to work independently in a fast-paced environment.
11. Effective multitasking, prioritization, and time management skills.
12. Demonstrate teamwork consistently.
13. Positive attitude and eagerness to learn.
14. Fast learner with the ability to adapt to changes.
15. Good team player.
16. Willingness to work on a 24/7 shift basis, 5 days a week.

Job Brief:

Seeking a Senior Software Developer to drive full SDLC, collaborate with teams, write efficient code, troubleshoot defects, ensure quality, and enhance internal processes while staying updated with emerging technologies.

Job Responsibilities:

• Participate in the full SDLC from requirements gathering, design, development, testing, to deployment and maintenance of new and existing software applications.
• Collaborate closely with cross-functional teams to ensure the successful delivery of projects within defined timelines.
• Write clean, efficient, and well-documented code.
• Troubleshoot, debug, and resolve software defects in existing applications.
• Ensure code quality through code reviews, testing, and adherence to best practices.
• Stay updated with emerging technologies and industry trends to continuously improve skills and deliver innovative solutions.
• Contribute to the development of internal processes and tools to increase productivity and efficiency within the team.

Job Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• 5+ years of experience in software development with strong expertise in Java, Bootstrap, Framework 4.0, jQuery, HTML, and ASP Classic.
• Database Management: Expertise in SQL databases such as MySQL
• Familiarity with Visual Basic and experience in maintaining legacy systems.
• Security Best Practices: Knowledge of application security (encryption, authentication, security assessments)
• Proficiency in English, with excellent written and verbal communication skills.
• Strong analytical and problem-solving abilities.
• Demonstrated interest and passion for the industry.
• Ability to work both independently and as part of a collaborative team.

As a Business Analyst, you will play a crucial role in supporting our Dynamics 365 CRM Implementation initiatives. You will work closely with cross-functional teams, gathering business requirements, and translating them into functional specifications. Your ability to align specifications from multiple systems and interfaces, coupled with your skills in JIRA triage, will be critical to the success of our projects.

Key Responsibilities:

- Business Requirements Gathering: Collaborate with stakeholders to gather and document detailed business requirements for Dynamics 365 CRM projects.

- Functional Specification Documentation (FSD): Write clear and comprehensive Functional Specification Documents to guide development teams.

- Dynamics 365 CRM Expertise: Apply functional knowledge of Microsoft Dynamics 365, particularly in areas such as retail customer leads and service requests.

- Cross-Team Interaction: Work closely with multiple teams, including IT, development, and operations, to ensure alignment and integration of business requirements.

- Systems Alignment: Ensure alignment of specifications from various systems and interfaces, contributing to seamless system integration.

- JIRA Triage: Manage and prioritize JIRA tickets, assigning them to the appropriate teams based on priority and complexity.

- Stakeholder Communication: Facilitate communication between stakeholders to ensure clarity and alignment of project objectives.

Must Have Skills:

- MSD Functional Knowledge: Proficiency in Microsoft Dynamics 365, particularly in one of the following areas:

  - Retail Customer Leads

  - Service Requests

- Implementation experience with Banking clients (3-4 years) and over all 8+ years as BA and MS Dynamics / D365.

- Business Requirements Gathering: Strong skills in gathering and documenting business requirements.

- Writing FSD: Experience in writing detailed and clear Functional Specification Documents (FSD).

- Cross-Functional Collaboration: Ability to effectively interact with multiple teams, ensuring clear communication and project alignment.

- Systems Integration: Proven ability to align specifications from multiple systems and interfaces for cohesive system functionality.

- JIRA Triage: Experience in managing JIRA tickets, with the ability to prioritize and assign tasks to the appropriate teams.

Good to Have:

- MSD Environment Knowledge: Familiarity with the Microsoft Dynamics 365 environment.

- Banking Experience: Previous experience working in the banking sector.

Qualifications:

- Bachelor’s degree in business administration, Information Systems, or a related field.

- minimum 8 years of experience in a business analyst role or related position.

- MS Dynamics CRM Certified.

- Strong Implementation Experience on Sales & Service modules

-Banking domain experience.

- Strong analytical, problem-solving, and communication skills.

- Ability to work independently and within a team environment.

Job Brief:

Evaluate and negotiate motor claims, ensuring fair settlements and cost efficiency. Handle repair approvals, challenge adjuster recommendations, and manage investigations as needed. Provide coaching to enhance team skills and ensure accurate system entries for seamless claims processing.

Job Responsibilities:

• Motor technical assessment
• Negotiate with repairer on approval sum
• Manage, negotiate and challenge adjuster's recommendation.
• Process/issue approval to repairer and/or next steps; i.e. to conduct further investigation i.e. ODI
• Coach/guide/knowledge transfer on automobile claims assessment skill.
• Necessary entries into claims systems/Merimen, if any

Job Requirements:

• Candidate should possess a Bachelor Degree or equivalent in All Business Field
• Preferably at least 1 year of related working experience.
• Preferably Intern specializing in Finance / Banking / Insurance or equivalent.
• Good communication skills in English,Malay language for both spoken and written
• 1 undefined positions available

Diversity & Inclusion Commitment

The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.

We try make sure everyone has a fair chance to work with us, no matter where they’re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone’s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.

1. To lead the team in the administration of corporate insolvency and restructuring engagements which include (i) liquidation, (ii) receivership, (ii) judicial management, (iii) scheme of arrangement, (iv) monitoring / special accountant, and (v) debt restructuring.
2. To manage progress, scheduling and delivery of work
3. To perform financial review and preparation of restructuring proposals
4. To coach and guide junior team members, and review their work
5. To plan delegation of work and team tasks, and support team members
6. To assist with special project(s), as assigned, and completes it timely

Job Requirements:

• Degree in relevant industry
• Preferably with professional qualification
• Minimum 10 years of experience
• Able to speak and write in English
• Good interpersonal and communication skill
• Strong analytical and problem-solving skill
• Able to work in a fast-paced environment and manage multiple deadline
• Outspoken 

Responsibilities:

- Perform general administrative duties such as data entry, filing and processing of records.

- Handle confidential and sensitive information with discretion and professionalism.

- Assist to handle daily operations and processes applications and transactions to ensure that all service levels are delivered according to the procedure.

- Any other adhoc administrative duties as assigned.

- Provide general administration and support to the Operations department.

Requirements:

- SPM holders with no experience are encouraged to apply.

- Basic proficiency in Excel and the ability to read Chinese are essential.

- Proficient in English and Mandarin (spoken & written); Cantonese is a plus.

- High level of professionalism and discretion when handling sensitive information.

- Flexibility and adaptability to changing priorities and deadlines.

- Ability to work independently and collaboratively in a fast-paced environment.

- Detailed and meticulous.

- Willing to work on Malaysia public holidays.

• Respond to technical queries in relation to professional and regulatory standards.
• Plan and conduct internal and external training relating to professional and regulatory standards.
• Keep updated with the professional and regulatory standards including conduct of research and studies from time to time.
• Monitor and report on the operating effectiveness of the Firm’s level of quality control.
• Assist to implement changes to the audit methodology in order to maintain compliance with the applicable approved accounting and auditing standards in Malaysia.
• Ensure the quality of audit engagements carried out within the Firm are in compliance with professional standards and the Firm’s requirement.
• Liaise with various global/local professional bodies and regulators on the current development issues in the industry.
• Assist in any other ad-hoc projects or assignments which may be assigned from time to time.

Job Requirement:

• A Bachelor's Degree or equivalent in Accountancy, Finance, or a related field is required.
• Preferably a member of a recognised accounting body (i.e., MIA / MICPA / ACCA / ICAEW or equivalent).
• Minimum 8 years of working experience in related fields, including audit experience, in well-established professional services firms will be an added advantage.
• Have sound knowledge of international and local accounting as well as auditing standards.
• Excellent written and verbal communication skills.
• Strong interpersonal skills besides the ability to learn and adapt quickly.
• Able to work independently, with strong attention to detail and the ability to generate high-quality deliverables.
• Strong analytical skills and problem-solving

About the Role:
We are seeking a skilled Dynamics 365 CRM Consultant with a strong background in banking domain implementations. The ideal candidate will have hands-on experience in implementing Dynamics 365 CRM solutions, particularly within retail banking or other banking sectors. This role involves working closely with business users to gather requirements, design solutions, and implement the Sales and Service modules to optimize customer relationship management processes.

Key Responsibilities:

• Lead end-to-end Dynamics 365 CRM implementation projects within banking environments.
• Collaborate with business users to gather requirements and translate them into effective CRM solutions.
• Customize and configure the Sales and Service modules to align with business processes.
• Provide hands-on expertise in Dynamics 365 CRM development and integration with banking systems.
• Ensure the delivery of scalable, secure, and compliant CRM solutions tailored to the banking domain.
• Facilitate user training sessions and provide ongoing support post-implementation.
• Regularly communicate with stakeholders to provide updates on project progress and address any challenges.

• Proven experience in Dynamics 365 CRM implementation within the banking industry, particularly retail banking.
• Strong understanding of banking operations and processes.
• Expertise in the Sales and Service modules of Dynamics 365 CRM.
• Excellent communication and interpersonal skills for effective stakeholder management.
• Ability to work collaboratively in a cross-functional team environment.

Preferred Skills:

• Knowledge of integration tools and techniques for connecting Dynamics 365 with other banking systems.
• Familiarity with regulatory compliance requirements in the banking domain.

• Sous Chef and Chef de Partie  with menu preparation and ensuring adequate supplies are available for expected service
• Maintain excellent presentation standards and cost control for all food and beverage outlets
• Assist with the implementation and maintenance of programs to ensure high standards of cleanliness and organisation within the kitchen and related outlets
• Be a leader for the team by setting a positive example
• Supervision of kitchen in the absence of the Head chef or allocated Chefs. Delegate duties and responsibilities to kitchen employees to ensure service demands are met.

Primary Responsibilities

Marketing Management

• Develops a public relations program for the hotel based on its marketing goals. Liaises with Marketing in targeting specific markets and developing the public relations strategies to reach these markets
• Develops media contacts, plans press conferences and other press activities. Acts as hotel’s liaison with media to promote good publicity and counteract bad publicity.
• Develops and organizes promotional activities, coordinates with departments concerned; invites VIPs and media to promotional activities; prepares and issues press releases
• Establishes sales leads from the study of magazines, newspapers and form personal contacts; coordinates sales leads with Banqueting and Sales Departments
• Disseminates corporate press releases to appropriate local trade and consumer media
• Establishes a program for sending promotional news to trade publications on a regular basis releases covering special events, promotions, etc.
• Prepares promotional press releases on personalities among guests and employees of the hotel and on newsworthy events in the hotel
• Provides information to other departments on activities within and outside the hotel which may be useful when dealing with guests
• Accepts clients and media complaints, requests, and inquiries and coordinates handling with departments concerned
• Coordinates all activities with the Sales Manager
• Maintains good public relations by extending personalized service to VIPs. e.g. following up on reservations for VIPs, assisting in greeting VIPs and groups upon their arrival, sending welcome letter to VIP guests
• Coordinates guest lists and invitations for VIP receptions, luncheons, dinners, etc.
• Maintains clipping files pertaining to the hotel(s) based on daily perusal of the media and provides same to General Manager, other departments, other hotels, corporate public relations, as appropriate
• Maintains mailing list/contact file
• Maintains hotel photo file
• Liaises with Human Resource Manager on matters affecting corporate image
• Develop hotel gifts and giveaways
• Builds profile within local market place through attendance at various events and local market place
• Co-ordinates hotel photography when required
• Monitors awareness of competitor activities and use information when developing strategies
• Plans and coordinates sponsorship activities.
• To supervise the maintenance of a mailing list consisting of a record of former and existing clients of the hotel.
• To organize regular visits by professional persons from the media and members of the trade to the hotel.
• To present a summary of visits to the General Manager and Director of Sales & marketing on a regular basis.
• To attend all official functions as a representative of the hotel.
• To greet all VIP guests of the hotel.
• To ensure that stationary and printed items are standardized and conforms to the MERCURE standards.
• To closely coordinate social events in the hotel.
• To closely observe matters pertaining to PR activities of the hotel and other hotels (competitors) on a regular basis.

Team Management

• Interview, select and recruit direct reports  
• Identify and develop team members with potential
• Conduct performance review with the team
• Constantly monitor team members’ appearance, attitude and degree of professionalism
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

Other Responsibilities

• Attend all briefings, meetings and trainings as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Be aware of the hotel fire & life safety/emergency procedures
• Perform other reasonable duties assigned by the assigned by the Management

Main Complexity/Critical issues in the Job

• Defines precise guest requirements and ensures that the guest services offered corresponds effectively to their requests