Total 142 job vacancies in kuala lumpur city centre kuala lumpur

Play a key role in ensuring excellent patient and client satisfaction by assisting with inquiries, resolving issues, and providing information related to medical services, appointments, billing, and more. Supporting healthcare professionals, and ensuring smooth operations within the medical practice and setting. You will be expected to communicate professionally, handle sensitive information with confidentiality, and provide efficient administrative support to patients, medical staff, and departments.

Job Responsibilities:

• Serve as the first point of contact for patients, visitors, and healthcare professionals in person, over the phone, or via email.
• Answer and address patient inquiries regarding services, procedures, and policies in a professional and compassionate manner.
• Schedule, reschedule, or cancel patient appointments, ensuring accurate data entry into the scheduling system.
• Process billing information accurately and assist in handling payments or setting up payment plans.
• Assist with filling out medical forms and ensuring proper documentation is available.
• Liaise between patients and healthcare providers to ensure effective communication, including relaying patient concerns, appointments, or messages.
• Perform clerical duties such as filing, scanning, and maintaining patient records and documentation.
• Assist in maintaining the front desk area and office supplies.
• Help maintain cleanliness and organization in the waiting area and patient exam rooms, ensuring a welcoming environment.

Job Qualifications:

• Excellent communication skills, both verbal and written, with the ability to communicate with patients, medical staff effectively.
• Strong problem-solving skills and the ability to handle sensitive or challenging situations with tact and professionalism.
• Ability to multitask, remain organized, and manage time effectively in a busy medical office environment.
• Attention to detail, especially when handling patient data and billing.
• High school diploma or equivalent required; further education in medical administration, healthcare, or customer service is a plus.
• Certification in medical office administration, customer service, or a related field is a plus but not required.

Perks & Benefits

• Incentives and yearly bonus.
• Yearly increment
• Personal leave
• Personal development opportunities
• Excellent working environment.

Play a key role in ensuring excellent patient and client satisfaction by assisting with inquiries, resolving issues, and providing information related to medical services, appointments, billing, and more. Supporting healthcare professionals, and ensuring smooth operations within the medical practice and setting. You will be expected to communicate professionally, handle sensitive information with confidentiality, and provide efficient administrative support to patients, medical staff, and departments.

Job Responsibilities:

• Serve as the first point of contact for patients, visitors, and healthcare professionals in person, over the phone, or via email.
• Answer and address patient inquiries regarding services, procedures, and policies in a professional and compassionate manner.
• Schedule, reschedule, or cancel patient appointments, ensuring accurate data entry into the scheduling system.
• Process billing information accurately and assist in handling payments or setting up payment plans.
• Assist with filling out medical forms and ensuring proper documentation is available.
• Liaise between patients and healthcare providers to ensure effective communication, including relaying patient concerns, appointments, or messages.
• Perform clerical duties such as filing, scanning, and maintaining patient records and documentation.
• Assist in maintaining the front desk area and office supplies.
• Help maintain cleanliness and organization in the waiting area and patient exam rooms, ensuring a welcoming environment.

Job Qualifications:

• Excellent communication skills, both verbal and written, with the ability to communicate with patients, medical staff effectively.
• Strong problem-solving skills and the ability to handle sensitive or challenging situations with tact and professionalism.
• Ability to multitask, remain organized, and manage time effectively in a busy medical office environment.
• Attention to detail, especially when handling patient data and billing.
• High school diploma or equivalent required; further education in medical administration, healthcare, or customer service is a plus.
• Certification in medical office administration, customer service, or a related field is a plus but not required.

Perks & Benefits

• Incentives and yearly bonus.
• Yearly increment
• Personal leave
• Personal development opportunities
• Excellent working environment.

Responsibilities: 

• Support department in financial analysis projects
• Development and management of large datasets.
• Assist in preparation of budgeting, forecasting, 3-way forecasts and scenario modelling 
• Provide performance monitoring and variance analysis
• Provide business reporting processes, ensuring efficient reporting and information flow.
• Participate in business performance improvement projects, including revenue growth and margin improvement initiatives.
• Assist the department in producing various financial models for business valuation, risk and sensitivity analysis.
• Support in identifying trends and insights in financial performance and providing recommendations for improvements, as well as participate in monthly business reviews.
• All other tasks and projects as deemed necessary and reasonably required by the Company.

Requirement: 

• Bachelor’s degree in Accounting/Finance/Business Administration or any other related fields
• Professional qualification (CPA/ACCA/ICAEW/etc) is an added advantage.
• 2-3 years of work experience in any field in finance, credit, and/or auditing environment.
• Has strong communication (both written and spoken) and influencing skills in English.
• Detail-oriented and analytical mindset, able to thrive juggling multiple projects and is an innovative, quick learner.
• Possesses at minimum, basic Excel skills and willing to proactively work on Excel proficiency.
• Experience in data analytics and business partnering is an advantage.
• Laser focus and a self-starter.
• Strong value around quality of work produced.
• Eloquent and well-presented with effective communication towards internal and external parties.
• Provide attention to detail with accuracy.

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Personal development opportunities

職位：活動主管（校園活動團隊）

地點: 吉隆坡生態城

職位描述：

我們正在尋找一位積極主動、富有創意的活動主管加入 Jobstore 充滿活力的校園活動團隊。如果您熱衷於組織活動、具有設計天賦並在快節奏的環境中茁壯成長，我們希望您加入！

主要職責：

• 策劃、組織和執行校園活動，以推廣公司的品牌和服務。
• 為活動設計橫幅、海報和宣傳資料。
• 參與推銷活動以宣傳活動並確保合作關係。
• 與大學代表、學生和供應商建立並維持牢固的關係。
• 與行銷團隊合作，確保活動順利執行。
• 根據需要前往活動地點（優先考慮有自己的交通工具的考生）。

要求：

• 至少 2 年活動管理或相關領域的經驗。
• 具備設計宣傳品（橫幅、海報等）的經驗。
• 能夠輕鬆地進行推銷電話並透過電話建立關係。
• 外向、進取、積極主動、不內向。
• 英語和馬來語都很流利。
• 必須有自己的交通工具。
• 有教育產業經驗者優先。

• 有競爭力的薪資待遇。

Position: Event Executive (Campus Event Team)

Location: KL ECO CITY

Job Description:

We are looking for a proactive and creative Event Executive to join our dynamic Campus Event team at Jobstore. If you are passionate about organizing events, have a flair for design, and thrive in a fast-paced environment, we want you on board!

Key Responsibilities:

• Plan, organize, and execute campus events to promote company's brand and services.
• Design banners, posters, and promotional materials for events.
• Engage in cold calling to promote events and secure partnerships.
• Build and maintain strong relationships with university representatives, students, and vendors.
• Collaborate with the marketing team to ensure seamless event execution.
• Travel to event locations as needed (candidates with their own transportation preferred).

Requirements:

• A minimum of 2 years’ experience in event management or a related field.
• Experience in designing promotional materials (banners, posters, etc.).
• Comfortable with cold calling and building relationships over the phone.
• Outgoing, aggressive, proactive, and non-introverted personality.
• Fluent in both English and Malay.
• Must have own transportation.
• Experience in the education sector is a plus.

• Competitive salary package.

Job Description :

• Conduct Live Streaming as a Host on various online platforms (Tiktok & Shopee) for SKINTIFIC or Glad2Glow on a daily basis
• Introduce, promote and demonstrate our product during LIVE Streaming
• Interact and engage with online audiences, provide professional advice and answer enquiries during Live Streaming
• Proactively encourage online audiences to adopt our product and make online purchases during Live Streaming
• Responsible for content creation, planning and execution of short videos on TikTok, Shopee etc
• Encourage audience participation by organizing interactive activities, challenges and giveaway during Live

Job Requirement :

• 1 year or more experience in Live Hosting experience or experience in producing own Reels / Stories / Videos is a plus
• Majoring in media, advertising, marketing and / or related studies
• Strong communication and execution skills, excellent copywriting skills
• Interested in the beauty and skincare industry, relevant working experience is preferred.
• Fresh graduates are encourage to apply 
• Prior experience as a TikTok content creator, social media influencer or live stream host is a plus

Perks & Benefits

• Commission and bonus
• Flexible working hours
• Product training provided
• Offline support is provided for more technical questions
• Venue for livestream is provided with full set equipment to facilitate the livestream

職位說明 ：

• 每天在各種線上平台（Tiktok 和 Shopee）為 SKINTIFIC 或 Glad2Glow 進行直播
• 在直播中介紹、推廣和展示我們的產品
• 在直播期間與線上觀眾互動，提供專業建議並解答疑問
• 積極鼓勵線上觀眾在直播期間採用我們的產品並進行線上購買
• 負責TikTok、Shopee等短影片的內容創作、規劃與執行
• 透過在直播期間組織互動活動、挑戰和贈品來鼓勵觀眾參與

職位要求：

• 具有 1 年或以上直播主持經驗或製作自己的捲軸/故事/影片的經驗者優先
• 主修媒體、廣告、行銷和/或相關研究
• 較強的溝通執行能力，優秀的文案寫作能力
• 對美容保養業有興趣，有相關工作經驗者佳。
• 鼓勵應屆畢業生申請
• 有擔任 TikTok 內容創作者、社群媒體影響者或直播主持人經驗者優先

津貼和福利

• 佣金和獎金
• 彈性的工作時間
• 提供產品培訓
• 為更多技術問題提供離線支持
• 直播場地配備全套設備，方便直播

LECTURER IN BUSINESS MANAGEMENT (JUNIOR/SENIOR)

LECTURER IN MULTIMEDIA/COMPUTING (JUNIOR/SENIOR)

LECTURER IN IT (JUNIOR/SENIOR)

LECTURER IN ACCOUNTING AND FINANCE (JUNIOR/SENIOR)

LECTURER IN STATISTICS/ MATHEMATICS

LECTURER IN MATA PELAJARAN UMUM (MPU)

Business Management

Human Resource/ Data Analysis/ Digital Marketing/ Law/ Research& Analysis/ Business

Plan Consultancy/ Digital Business Intelligence/ Operation & Technology Management/

Supply Chain & Logistics/ Entrepreneurship

Media & Design

Multimedia Computing / Advanced Interactive Multimedia / Mixed Reality Technologies/

Visual Communication/ Video & Audio Editing/ Animation/ Fundamental of Multimedia/

Graphic Illustration/ Drawing Studies

Computing & IT

Robotics/ Programming/ Database Systems / Innovation in Software Development /

Project Management/Digital Game Production/ Discrete Structure

Accounting &Finance

Taxation/ Advanced Financial Accounting/ Auditing & Assurance/ Data Analysis

Mata Pelajaran Umum

Bahasa Kebangsaan/ Pengajian Islam/ Moral/ Kursus Integriti dan Anti Rasuah/

Falsafah dan Isu Semasa/ Penghayatan Etika dan Peradaban

 General Requirements:

• This position is open for Junior Lecturer and Senior Lecturer.
• Possess recognised PHD, Masters and/or relevant professional qualifications in one of the following areas listed or any related/relevant fields.
• Familiar with MQA requirements and specifications.
• Well-versed in OBE and MQA documentation.
• Good presentation skills with good command in written and spoken English.
• Candidates with no teaching experience but has high enthusiasm and passion in teaching are welcome to apply.

Responsibilities:

• Experience in developing teaching methodologies and materials, including the effective use of IT technologies in facilitating the teaching and learning.
• To teach in the areas allocated by the Head of Academic.
• To contribute to the development, planning and implementation of a high-quality curriculum.
• To monitor and report student progress in term of academic performance, achievement and attendance.
• To participate in the development, administration and marking of exams and other assessments.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

 Job Responsibilities:

• Manage regular travel company daily operations
• Handling booking inquiries (both individual and group booking).
• Coordinate reservations for tours, hotel & accommodation, ground transportation and other facility reservations
• Plan & preparing custom travel itineraries/proposals, preparing quotations and invoices.
• Ensure that all work execute with professional, accuracy and timely manner. 

Job Requirements:

• A minimum of SPM and above
• Experienced in Travel industry is an added advantage
• Fresh Graduate are welcome
• Required language(s): English & Mandarin (as the role requires handling Mandarin-speaking clients and travel vendors). Chinese is an added advantage
• Tactful Communications skills and able to work independently.
• The ability to prioritise and cope with pressure at busy times.
• Must be well organised, detail orientated and resourceful.
• Knowledge of Microsoft Excel, Word, PowerPoint and Mandarin Word Star.

Perks & Benefits

• Central location (Near MRT Station, walking distance 5 minutes)
• Personal leave
• Open culture
• Personal development opportunities

Company: Mavisco Sdn Bhd

Job Title: Personal Assistant to General Manager

Are you an organized, flexible, and detail-oriented individual? We’re looking for a motivated Personal Assistant to support our General Manager (GM) with various administrative tasks, office management, and client interactions.

Key Responsibilities:

• Administrative Support:

Manage the GM’s schedule, including meetings and travel. Prepare and edit documents, presentations, and reports. Maintain organized files for easy access.

• Meeting Coordination:

Arrange meetings, prepare agendas, take minutes, and follow up on action points. Schedule conference calls and virtual meetings.

• Travel Arrangements:

Plan the GM’s trips, including flights, accommodations, and itineraries. Ensure all travel documents are ready.

• Office Management:

Oversee daily office operations. Manage supplies, liaise with suppliers, clients, and other stakeholders.

• Project Assistance:

Assist the GM in research, data analysis, and managing special projects.

• Client & Stakeholder Interaction:

Serve as the main point of contact for clients and partners, ensuring prompt and professional responses. Handle sensitive information with discretion.

What We’re Looking For:

• Valid driver’s license (required).

• Bachelor’s degree in Business Administration, Management, or Chemistry (preferred).

• Minimum 2 years of relevant experience.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).

• Fluent in both Mandarin and English.

• Excellent organizational, communication, and multitasking skills.

• Professional appearance and the ability to maintain confidentiality.

• Flexible, reliable, and quick to adapt.

Perks & Benefits

• Employee equity
• Company trips
• Personal leave
• Open culture
• Personal development opportunities

Key Responsibilities:

• Oversee the preparation of monthly, quarterly, and annual financial statements and reports.
• Manage and supervise the daily accounting operations, including accounts payable, accounts receivable, and general ledger.
• Perform financial analysis and provide insights to assist in decision-making and business strategy.
• Ensure timely submission of tax returns and compliance with tax regulations.
• Coordinate and manage audits, both internal and external, and ensure compliance with statutory requirements.
• Monitor cash flow, manage budgeting processes, and ensure efficient financial planning.
• Review and approve journal entries, reconciliations, and financial documents prepared by junior staff.
• Assist in the development and implementation of financial policies and procedures.
• Liaise with external auditors, tax agents, and regulatory authorities.

Requirements:

• A degree in Accounting, Finance, or a related field. Professional qualifications (e.g., ACCA, CIMA, CPA) are preferred.
• Minimum 3-5 years of experience in accounting, with at least 2 years in a senior role.
• Strong knowledge of accounting software (e.g., SQL, UBS, AutoCount) and advanced proficiency in Microsoft Excel.
• Solid understanding of Malaysian tax laws, financial regulations, and compliance requirements.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong leadership and team management abilities.
• Ability to work under pressure and meet tight deadlines.
• High attention to detail and accuracy.
• Strong communication and interpersonal skills.

Benefits:

• Competitive salary with annual bonuses based on performance.
• EPF and SOCSO contributions.
• Medical, dental, and insurance coverage.
• Opportunities for career advancement and leadership roles.
• Professional development and training programs.
• A positive and inclusive working environment with a focus on work-life balance.

Key Responsibilities:

• Assist in maintaining accurate financial records, including data entry of invoices, receipts, and payments.
• Prepare and process invoices, claims, and payments in a timely manner.
• Reconcile bank statements and maintain updated cash flow records.
• Assist in the preparation of financial reports and budgets.
• Handle basic bookkeeping tasks and ensure all financial transactions are recorded accurately.
• Support the finance team in preparing for audits and compliance with financial regulations.
• Manage office petty cash and ensure proper documentation for expenses.
• Perform administrative duties related to finance, such as filing and organizing financial documents.

Requirements:

• Minimum diploma in Accounting, Finance, or a related field.
• Proficiency in accounting software (e.g., SQL, UBS, or AutoCount) and Microsoft Excel.
• Strong attention to detail and organizational skills.
• Basic knowledge of accounting principles and practices.
• Good communication skills and the ability to work both independently and as part of a team.
• Ability to handle confidential information with discretion.
• Knowledge of Malaysian financial regulations is a plus.

Benefits:

• Competitive salary with annual performance reviews.
• EPF and SOCSO contributions.
• Medical and dental benefits.
• Opportunities for career development and growth.
• Friendly and supportive work environment.
• Training programs to enhance professional skills.

Job Brief:

The Personal Assistant provides high-level administrative support to an executive or manager, managing schedules, communications, and various administrative tasks to ensure efficient operations.

Job Responsibilities:

• Manage and organize the executive's calendar, ensuring efficient scheduling of meetings, appointments, and travel arrangements.
• Handle incoming and outgoing communications, such as emails, phone calls, and correspondence.
• Prepare, edit, and format documents, presentations, reports, and PowerPoint slides for the Director.
• Coordinate and plan events, meetings, and conferences.
• Maintain confidential files and records with discretion.
• Assist with personal tasks and errands as required.

Job Requirements:

• At least SPM or Diploma in Business / Event or a related field.
• Proven experience in personal assistant.
• Fresh graduates are welcome to apply.
• Good communication skills in English, Mandarin is a plus.
• Team Work, Self-Discipline, Good working attitude, Initiative, Detail oriented, Time management
• Discretion and confidentiality.

Job Brief:

We are looking for a dedicated and friendly Student Service Executive to join our team. The ideal candidate will have a passion for customer service and passion in supporting clients/students throughout their educational journey, ensuring they have a positive experience and access to necessary resources.

Job Responsibilities:

• Provide exceptional student services by promptly addressing inquiries, concerns, and requests, maintaining high responsiveness.
• Organize and manage student courses, events, and programs while serving as a primary point of contact for student communications.
• Maintain regular communication with students through emails, and social media, and assist with the registration process, updating student information in the CRM database.
• Gather feedback to improve services and the overall student experience.
• Develop a deep understanding of Feng Shui products and services, collaborate with the sales team, and identify upselling and cross-selling opportunities based on clients' needs.

Job Requirements:

• Diploma or Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
• Fresh graduates are welcome to apply.
• Proven experience in customer service or student support role.
• Excellent communication skills in English, Mandarin is a plus.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office and student management systems or CRM software.

The Office Automation and Technical Support Manager is responsible for overseeing office technology systems, managing IT support, and leading the entire lifecycle of all workstation equipment e.g. laptops and devices.  This will cover all staff in all Malaysian offices (Titiwangsa, Menara KH, Cyberjaya, Penang) 

This position is ideal for a tech-savvy leader who excels at implementing automation tools, managing device procurement and distribution, delivering excellent user support across the organization, and providing strategic leadership in technology deployment to enhance productivity. 

Key Responsibilities: 

1. Office Automation Management: 

• Oversee the selection, deployment, and management of office automation tools (e.g., M365, Microsoft Dynamics, JIRA). 
• Work closely with department heads to assess needs and identify opportunities to automate repetitive tasks and streamline office workflows. 
• Manage vendor relationships and liaise with external service providers to ensure timely upgrades, support, and integration of systems. 

2. Internal Technical Support: 

• Lead the internal technical support team to provide high-quality, timely support for staff on hardware, software, and network-related issues. 
• Implement and maintain helpdesk systems to track, prioritize, and resolve employee IT issues efficiently. 
• Develop and enforce IT support policies, procedures, and documentation to maintain smooth operations and ensure security compliance. 
• Developing and managing the organisation’s private Sharepoint intranet. 

3. Equipment Procurement and Management: 

• Manage the team responsible for procuring, configuring, and distributing laptops, mobile devices, and other office technology equipment like meeting room electronic equipment. 
• Ensure the timely provision of technology to new hires and existing employees, including the setup and deployment of devices. 
• Oversee inventory management for office technology assets, including tracking, repair, and lifecycle management of devices. 

4. System Management & Upgrades: 

• Oversee the regular maintenance, updates, and troubleshooting of office hardware and software systems. 
• Ensure all office technology, including printers, computers, phones, and networking equipment, is functioning optimally. 
• Implement backup, disaster recovery, and cybersecurity protocols to safeguard company data and ensure business continuity. 

5. Training and Development: 

• Lead, develop and mentor the IT admin and technical support team   
• Organize and deliver training sessions for staff on new office automation tools, software, and IT policies. 
• Develop user guides and technical documentation to enhance self-service support. 

6. Strategic Leadership: 

• Collaborate with senior management to identify technology-driven opportunities that will increase organizational efficiency and innovation. 
• Stay up-to-date with the latest office automation trends, software solutions, and best practices in technical support. 

Qualifications: 

• Bachelor's degree in Information Technology, Computer Science, or a related field. 
• 5+ years of experience in IT support, cloud solutioning, office automation, or a related field, with at least 2 years in a management role. 
• Strong technical knowledge of office software systems, workflow automation tools, network infrastructure, and cybersecurity practices. 
• Excellent problem-solving skills with a proactive and hands-on approach to troubleshooting. 
• Experience in managing IT projects, including system rollouts and upgrades. 
• Strong communication and interpersonal skills, with the ability to work with non-technical staff and cross-functional teams. 

SCOPE OF RESPONSIBILITIES 

Planning, developing, preparing, reviewing, coordinating and monitoring maintenance schedules to ensure compliance with operation & maintenance manual standards by proper deployment and supervision of the maintenance works.

Ensure compliance with regulations, related to the Environmental Quality Act, Safety and Health Act, and management system standards, while ensuring that the QESH achieves its intended results by incorporating a process approach, risk-based thinking, and implementing improvements to enhance performance.

KEY TASK

1. Responsible for the efficient operation, maintenance and improvement of all mechanical and electrical installations, transformers, Compact Subs and Consumer Sub-stations.
2. Troubleshoot problems in a timely and effective manner.
3. To monitor any contractor or 3^rd party working along the ALR’s expressway. To check their permit, insurance and type of work. Shall report to superior if any non-compliance detected.
4. Work closely and provide support to other interdepartmental.
5. Provides relevant information and reports to immediate superior regularly: daily and weekly reports.
6. Monitor and record performances of tunnel critical assets (pumps, gates etc)
7. 24 hours on standby to attend breakdown or flood operations
8. Assist immediate superior in any other tasks or assignments as required.
9. Any other duties that may be assigned from time to time by the management.
10. Undertake other duties as directed by the Head of Group Mechanical Electrical and Instrumentation.

Position Requirements

Qualification

Minimum of Certificate of Competency Category for A0 / A4 issued by the Energy Commission or a recognized qualification equivalent to it.

Experience

At least 2 years’ working experience in the Maintenance Field or 1 year in a similar field.

Specific skills/ abilities

Knowledge in handling Mechanical and Electrical Equipment

Personal qualities

Fast Learner and able to work under pressure. Able to work long hours and willing to work during public holiday.

Location

Workplace location either KESAS, LIRTAK, SPRINT or SMART (Amanat Lebuhraya Rakyat Berhad).

Job Brief:

As a Creative Designer, you will be responsible to reconstruct words into intriguing visuals as means to improve customer engagement, as well as their understanding of services/products offered by The Joey Yap Group, come up with fresh inputs in the spirit of company growth and tap into creativity when the situation beckons.

Job Responsibilities:

• Have a creative flair and strong ability to translate messages into digital solutions and artwork
• Design engaging, visually appealing interfaces (input controls, navigational components, informational components, etc.)
• Design and deliver wireframes, user stories, user journeys, and mock-ups optimized for a wide range of devices and interfaces
• Contribute fresh ideas and perspectives to the team when new challenges arise
• To be up to date with design trends and technological advancements to constantly improve company products

Job Requirements:

• Preferably 2-3 years experience in multimedia design, web design or related roles.
• Fresh graduates are welcomed.
• Degree or Diploma in Graphic Design or related fields.
• Team player, proactive and adaptable in a fast-paced environment, with the ability to work autonomously and meet deadlines.
• Proficient in English, Mandarin for bilingual content creation.
• Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop, etc.)
• Ability to create website designs, produce sample sites and knows how to do digital retouching and image editing.

Job Summary:

The Customer Support Specialist is responsible for managing all inbound and outbound customer interactions across multiple channels, including phone, chat, email, and social media. This role ensures consistent, high-quality service, efficient management of high interaction volumes, and adherence to response and resolution times. The specialist will also support campaign management activities, including product promotions, service updates, and customer satisfaction surveys. Availability for customer support from 8 AM to 8 PM, Monday to Sunday, including Malaysia public holidays, is required.

Job Description:

1. Handle all inbound and outbound customer interactions across multiple channels, including phone, chat (WhatsApp, Line, etc.), email, and social media.
2. Ensure seamless and efficient communication with customers across all platforms.
3. Maintain consistency and high-quality service across all communication platforms.
4. Ensure that every customer interaction meets our quality standard.
5. Efficiently manage high volumes of customer interactions while maintaining quality and response times.
6. Maintain a maximum response time of 30 seconds for phone calls and 2 minutes for chat and email.
7. Resolve 90% of customer inquiries, problems, or complaints within the first contact.
8. Implement a clear escalation process for complex issues, ensuring resolution within 24 hours.
9. Conduct follow-up calls or messages to ensure customer satisfaction post-resolution.
10. Assist with outbound calls for product promotions, service updates, and customer satisfaction surveys.
11. Identify and segment the target audience for each campaign.
12. Integrate campaign support with our Customer Satisfaction (CSAT) and Net Promoter Score (NPS) strategy.

Job Requirement:

1. Possess a Diploma / Advanced Diploma, Bachelor’s Degree, or equivalent in any field.
2. Preferably at least 1 year of related working experience in a contact center.
3. Experience in managing live chats, emails, and inbound calls.
4. Fresh graduates and experienced applicants are welcome (entry-level will be discussed based on your previous experience).
5. Strong communication skills in email, face-to-face conversations, and messenger discussions.
6. Proficiency in English and Malay, both spoken and written; Mandarin is an added advantage.
7. Business writing skills are mandatory.
8. Good typing skills.
9. Strong logical thinking and problem-solving abilities.
10. Ability to work independently in a fast-paced environment.
11. Effective multitasking, prioritization, and time management skills.
12. Demonstrate teamwork consistently.
13. Positive attitude and eagerness to learn.
14. Fast learner with the ability to adapt to changes.
15. Good team player.
16. Willingness to work on a 24/7 shift basis, 5 days a week.

Job Brief:

Seeking a Senior Software Developer to drive full SDLC, collaborate with teams, write efficient code, troubleshoot defects, ensure quality, and enhance internal processes while staying updated with emerging technologies.

Job Responsibilities:

• Participate in the full SDLC from requirements gathering, design, development, testing, to deployment and maintenance of new and existing software applications.
• Collaborate closely with cross-functional teams to ensure the successful delivery of projects within defined timelines.
• Write clean, efficient, and well-documented code.
• Troubleshoot, debug, and resolve software defects in existing applications.
• Ensure code quality through code reviews, testing, and adherence to best practices.
• Stay updated with emerging technologies and industry trends to continuously improve skills and deliver innovative solutions.
• Contribute to the development of internal processes and tools to increase productivity and efficiency within the team.

Job Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• 5+ years of experience in software development with strong expertise in Java, Bootstrap, Framework 4.0, jQuery, HTML, and ASP Classic.
• Database Management: Expertise in SQL databases such as MySQL
• Familiarity with Visual Basic and experience in maintaining legacy systems.
• Security Best Practices: Knowledge of application security (encryption, authentication, security assessments)
• Proficiency in English, with excellent written and verbal communication skills.
• Strong analytical and problem-solving abilities.
• Demonstrated interest and passion for the industry.
• Ability to work both independently and as part of a collaborative team.

As a Business Analyst, you will play a crucial role in supporting our Dynamics 365 CRM Implementation initiatives. You will work closely with cross-functional teams, gathering business requirements, and translating them into functional specifications. Your ability to align specifications from multiple systems and interfaces, coupled with your skills in JIRA triage, will be critical to the success of our projects.

Key Responsibilities:

- Business Requirements Gathering: Collaborate with stakeholders to gather and document detailed business requirements for Dynamics 365 CRM projects.

- Functional Specification Documentation (FSD): Write clear and comprehensive Functional Specification Documents to guide development teams.

- Dynamics 365 CRM Expertise: Apply functional knowledge of Microsoft Dynamics 365, particularly in areas such as retail customer leads and service requests.

- Cross-Team Interaction: Work closely with multiple teams, including IT, development, and operations, to ensure alignment and integration of business requirements.

- Systems Alignment: Ensure alignment of specifications from various systems and interfaces, contributing to seamless system integration.

- JIRA Triage: Manage and prioritize JIRA tickets, assigning them to the appropriate teams based on priority and complexity.

- Stakeholder Communication: Facilitate communication between stakeholders to ensure clarity and alignment of project objectives.

Must Have Skills:

- MSD Functional Knowledge: Proficiency in Microsoft Dynamics 365, particularly in one of the following areas:

  - Retail Customer Leads

  - Service Requests

- Implementation experience with Banking clients (3-4 years) and over all 8+ years as BA and MS Dynamics / D365.

- Business Requirements Gathering: Strong skills in gathering and documenting business requirements.

- Writing FSD: Experience in writing detailed and clear Functional Specification Documents (FSD).

- Cross-Functional Collaboration: Ability to effectively interact with multiple teams, ensuring clear communication and project alignment.

- Systems Integration: Proven ability to align specifications from multiple systems and interfaces for cohesive system functionality.

- JIRA Triage: Experience in managing JIRA tickets, with the ability to prioritize and assign tasks to the appropriate teams.

Good to Have:

- MSD Environment Knowledge: Familiarity with the Microsoft Dynamics 365 environment.

- Banking Experience: Previous experience working in the banking sector.

Qualifications:

- Bachelor’s degree in business administration, Information Systems, or a related field.

- minimum 8 years of experience in a business analyst role or related position.

- MS Dynamics CRM Certified.

- Strong Implementation Experience on Sales & Service modules

-Banking domain experience.

- Strong analytical, problem-solving, and communication skills.

- Ability to work independently and within a team environment.

Job Brief:

Evaluate and negotiate motor claims, ensuring fair settlements and cost efficiency. Handle repair approvals, challenge adjuster recommendations, and manage investigations as needed. Provide coaching to enhance team skills and ensure accurate system entries for seamless claims processing.

Job Responsibilities:

• Motor technical assessment
• Negotiate with repairer on approval sum
• Manage, negotiate and challenge adjuster's recommendation.
• Process/issue approval to repairer and/or next steps; i.e. to conduct further investigation i.e. ODI
• Coach/guide/knowledge transfer on automobile claims assessment skill.
• Necessary entries into claims systems/Merimen, if any

Job Requirements:

• Candidate should possess a Bachelor Degree or equivalent in All Business Field
• Preferably at least 1 year of related working experience.
• Preferably Intern specializing in Finance / Banking / Insurance or equivalent.
• Good communication skills in English,Malay language for both spoken and written
• 1 undefined positions available

Diversity & Inclusion Commitment

The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.

We try make sure everyone has a fair chance to work with us, no matter where they’re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone’s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.

1. To lead the team in the administration of corporate insolvency and restructuring engagements which include (i) liquidation, (ii) receivership, (ii) judicial management, (iii) scheme of arrangement, (iv) monitoring / special accountant, and (v) debt restructuring.
2. To manage progress, scheduling and delivery of work
3. To perform financial review and preparation of restructuring proposals
4. To coach and guide junior team members, and review their work
5. To plan delegation of work and team tasks, and support team members
6. To assist with special project(s), as assigned, and completes it timely

Job Requirements:

• Degree in relevant industry
• Preferably with professional qualification
• Minimum 10 years of experience
• Able to speak and write in English
• Good interpersonal and communication skill
• Strong analytical and problem-solving skill
• Able to work in a fast-paced environment and manage multiple deadline
• Outspoken 

Responsibilities:

- Perform general administrative duties such as data entry, filing and processing of records.

- Handle confidential and sensitive information with discretion and professionalism.

- Assist to handle daily operations and processes applications and transactions to ensure that all service levels are delivered according to the procedure.

- Any other adhoc administrative duties as assigned.

- Provide general administration and support to the Operations department.

Requirements:

- SPM holders with no experience are encouraged to apply.

- Basic proficiency in Excel and the ability to read Chinese are essential.

- Proficient in English and Mandarin (spoken & written); Cantonese is a plus.

- High level of professionalism and discretion when handling sensitive information.

- Flexibility and adaptability to changing priorities and deadlines.

- Ability to work independently and collaboratively in a fast-paced environment.

- Detailed and meticulous.

- Willing to work on Malaysia public holidays.

• Respond to technical queries in relation to professional and regulatory standards.
• Plan and conduct internal and external training relating to professional and regulatory standards.
• Keep updated with the professional and regulatory standards including conduct of research and studies from time to time.
• Monitor and report on the operating effectiveness of the Firm’s level of quality control.
• Assist to implement changes to the audit methodology in order to maintain compliance with the applicable approved accounting and auditing standards in Malaysia.
• Ensure the quality of audit engagements carried out within the Firm are in compliance with professional standards and the Firm’s requirement.
• Liaise with various global/local professional bodies and regulators on the current development issues in the industry.
• Assist in any other ad-hoc projects or assignments which may be assigned from time to time.

Job Requirement:

• A Bachelor's Degree or equivalent in Accountancy, Finance, or a related field is required.
• Preferably a member of a recognised accounting body (i.e., MIA / MICPA / ACCA / ICAEW or equivalent).
• Minimum 8 years of working experience in related fields, including audit experience, in well-established professional services firms will be an added advantage.
• Have sound knowledge of international and local accounting as well as auditing standards.
• Excellent written and verbal communication skills.
• Strong interpersonal skills besides the ability to learn and adapt quickly.
• Able to work independently, with strong attention to detail and the ability to generate high-quality deliverables.
• Strong analytical skills and problem-solving

About the Role:
We are seeking a skilled Dynamics 365 CRM Consultant with a strong background in banking domain implementations. The ideal candidate will have hands-on experience in implementing Dynamics 365 CRM solutions, particularly within retail banking or other banking sectors. This role involves working closely with business users to gather requirements, design solutions, and implement the Sales and Service modules to optimize customer relationship management processes.

Key Responsibilities:

• Lead end-to-end Dynamics 365 CRM implementation projects within banking environments.
• Collaborate with business users to gather requirements and translate them into effective CRM solutions.
• Customize and configure the Sales and Service modules to align with business processes.
• Provide hands-on expertise in Dynamics 365 CRM development and integration with banking systems.
• Ensure the delivery of scalable, secure, and compliant CRM solutions tailored to the banking domain.
• Facilitate user training sessions and provide ongoing support post-implementation.
• Regularly communicate with stakeholders to provide updates on project progress and address any challenges.

• Proven experience in Dynamics 365 CRM implementation within the banking industry, particularly retail banking.
• Strong understanding of banking operations and processes.
• Expertise in the Sales and Service modules of Dynamics 365 CRM.
• Excellent communication and interpersonal skills for effective stakeholder management.
• Ability to work collaboratively in a cross-functional team environment.

Preferred Skills:

• Knowledge of integration tools and techniques for connecting Dynamics 365 with other banking systems.
• Familiarity with regulatory compliance requirements in the banking domain.