Total 4,379 Full-time job vacancies

About WorldFish

“WorldFish is a leading international research organization working to transform aquatic food systems to reduce hunger, malnutrition, and poverty. It collaborates with international, regional, and national partners to co-develop and deliver scientific innovations, evidence for policy, and knowledge to enable equitable and inclusive impact for millions who depend on fish for their livelihoods. As a member of CGIAR, WorldFish contributes to building a food- and nutrition-secure future and restoring natural resources. Headquartered in Penang, Malaysia, with country offices across Africa, Asia, and the Pacific, WorldFish strives to create resilient and inclusive food systems for shared prosperity. For more information, visit: www.worldfishcenter.org”

Project Overview

WorldFish is celebrating its 50th anniversary in 2025 and would like to publish a book marking this grand milestone. WorldFish has played a pioneering role in bringing to light the critical role small-scale fisheries play in supporting livelihoods and nutrition needs of millions of people in low- and middle-income countries. It has, over the decades, led research to advance small-scale fisheries, aquaculture and related social sciences and championed their cause on global platforms to embed aquatic foods in the food systems landscape and position them as a uniquely powerful pathway that can deliver on multiple Sustainable Development Goals. The book will trace the journey of aquatic foods on the global stage through the lens of WorldFish’s history, noting various transformative innovations and research, impact in countries, grand initiatives convened, and alliances forged to advance the agenda of sustainable development through aquatic food systems. The book will end with a forward-looking vision.

Scope of Work

The successful applicant for this role will work closely with WorldFish Communications to:

• Interview scientists (alumni and current) to gather highlights, quotes and photos.
• Create a narrative weaving in big milestones, impact, partnerships, quotes and photos.
• Work in consultation with multiple people for the review and finalization process.
• Provide design and layout.
• Produce ready-to-print publication and online web-friendly pdf version.

Deliverables

• Ready-to-print high-quality publication (between 30-40 pages, counting as single).
• Web-friendly pdf of the publication.

The position will span up to 5 months (from 02 December 2024 to 15 May 2025) and it will not involve traveling. The consultant is expected to work remotely. 

Reporting

The selected consultant will work closely with and report to WorldFish Global Communications Lead.

Skills, Experience and Knowledge

The successful candidate for this role will have the following experience and skills:

• Prolific and preferably, published writer in the field of popular science, particularly in the realm of environment, sustainable development, sustainable diets, sustainable planet, fisheries, and/or coastal communities and livelihoods.
• Flexible and easy-to-adapt to accommodate the research process, schedules of scientists and the emerging narrative to ensure a compelling story and a high-quality product.
• Experience working with scientists and synthesizing outcomes to write insightful pieces (blogs, op-eds).
• Creative and be able to mix text and visuals to create an attractive and engaging narrative.
• Minimum 8-10 years of experience in writing, editing and producing articles and publications, preferably with science, environment and/or oceans background; preferably a journalistic background.

Application and Budget

Interested consultant(s) are requested to provide a detailed budget proposal with breakdown of charges – research, writing, design etc. and any other costs related to the consultancy. The budget should be submitted along with a brief outline of approach, experience and portfolio of related/relevant products.

Evaluation and Selection

Applications will be evaluated based on the experience and past products, the proposed approach and any value-added ideas/suggestions. Shortlisted candidates will be invited for an online interview or be requested for additional information before final selection. This opportunity is open to all applicants – freelancers and consultant setups.

How to Apply

Expressions of interest must include the following items and must be submitted online latest by 17 November 2024:

• An introductory letter of not more than 2 pages.
• A copy of your curriculum vitae.
• Examples of your products that demonstrate your suitability for this project.
• A brief outline of your approach, including budget allocation (no more than 2 pages).

Our Gender, Diversity and Inclusion Commitment

WorldFish has seven offices across Asia, Africa and the Pacific, with more than 400 staff and 27 nationalities who contribute to a dynamic multicultural work environment.

WorldFish is committed to promoting a work environment where diversity and inclusion is valued, and we seek to have gender balance in the organization. We aim to also seek balance across other diverse dimensions. 

People in WorldFish are treated equally irrespective of gender, ethnicity/race, national or social origin, disability, religion, political affiliation, age, family size, marital status or any other form of personal identity.

We are an equal opportunities employer and strongly encourage qualified women and men from developing nations to apply.

We are seeking a motivated Software Quality Assurance (SQA) Coordinator to join our dynamic team. In this role, you will play a key part in ensuring the quality of our applications across iOS, Android, and web platforms. You will perform manual testing, manage and assign tickets, and collaborate closely with our development team to enhance our products. This position is ideal for individuals eager to learn and grow their skills in software quality assurance and coordination.

Manual Testing Across Platforms:

• Perform thorough manual testing of our applications on iOS, Android, and web platforms.
• Utilize Lambdatest for cross browser and cross platform testing, including automation testing.
• Conduct API testing using tools like Postman or SoapUI.
• Document and report bugs, providing detailed steps and screenshots in Jira.

Ticket Management and Coordination:

• Manage and prioritize tickets using Jira.
• Assign tickets to appropriate team members based on skill sets and workload.
• Ensure all tickets are updated with accurate information and follow up as necessary.
• Coordinate with the development team to resolve issues promptly.

Technology Integration and Tools:

• Familiarity with or willingness to learn CI/CD tools such as Jenkins, Bitbucket, and GitHub.
• Use monitoring and analytics tools like RollBar, MS Clarity, and Google Firebase Analytics to track performance and identify issues.
• Understand and apply Agile testing methodologies and processes.

System Architecture Understanding:

• Gain a basic understanding of system architecture, including Frontend applications, Middleware, and Backend systems.
• Collaborate with developers to understand system design and potential impact areas.

Impact and Root Cause Analysis:

• Perform impact analysis to understand the effect of issues on the system.
• Conduct root cause analysis to identify underlying problems and suggest mitigation plans.

Team Collaboration and Mentoring:

• Work collaboratively within a team environment, promoting open communication.
• Mentor and train team members to enhance their skills and efficiency.
• Participate in team meetings and contribute ideas for continuous improvement.

• To assist students with the application process to colleges and Universities on the SEEKA platform.
• To guide students towards the right career paths or the diploma/degree they should pursue.
• To sell the right educational prospects to potential students.
• To streamline the experience for students applying to higher institutions.
• Be able to quickly conduct research or adapt quickly to different situations (For example, the student wants to apply to a course being conducted in Europe and you must find out what requirements they need to apply for a student ViSA)
• To continuously learn on the job and to guide others when needed or be a team player
• To get colleges to sign up and join the SEEKA platform

• Identify and qualify opportunities by prospecting and developing relationships with key enterprise partners.
• Grow relationships with selected business providers to assist them in planning work placements and internships. 
• Create three times the number of qualified opportunities by using various methods such as making outbound calls, sending emails, holding in-person or virtual meetings, and participating in marketing campaigns and events.
• Manage social media pages and develop ongoing traffic. 
• FFA provides various products for healthcare, childcare, and other industries; we assist businesses in upskilling their staff and training them in Apprenticeships, traineeships, or other necessary training based on the business's needs. 
• Attend virtual promotional events when needed.
• Take part in all recruitment activities, such as training events, helping students decide, running information sessions, and handling inquiries.
• Provide market insights and accurate recruitment forecasts through regular, detailed reports to the management team.
• Give timely feedback to management to help improve strategies and processes.
• Build a professional and consultative relationship with students.
• Make sure all activities are reported accurately in the CRM.
• Ensure professional execution of recruitment and admin support tasks.
• Build and maintain strong, beneficial partnerships with agents, university partners, and stakeholders for lasting success.

• Collaborate with the software development team to understand project requirements and objectives.
• Participate in software testing activities, including writing test cases, executing tests, and identifying defects.
• Perform technical analysis of software systems, including code review, performance analysis, and troubleshooting.
• Assist in the design and implementation of automated testing frameworks and tools to streamline testing processes.
• Work on automation projects to improve efficiency and reliability in software development and testing.
• Document findings, analyze results, and provide recommendations for improvement.
• Communicate effectively with team members and stakeholders to ensure project goals are met.

The primary role (Suitable for Beginners)

• Web scrapping using HTML and Python on beautiful soup, Sellenium, Pycharm and more
• To check and ensure that the data in the csv. files match what is on the websites and that the code is working and then keeping/storing the csv files into Dropbox

Other roles if not assigned Webscrapping.

• Manual software testing for our website and application and documenting any issues, bugs or errors found as well as any possible solutions for them
• Automation testing using Cypress.io to automate the bug testing process
• AI automation testing using the Recombee platform (Suitable for Machine Learning, AI or Data Science majors)
• Research into the best ways to develop/create/establish a system or element of our platform like chatbots, automated responses, etc if needed
• If needed: Using Adobe XD to open prototype designs and analyze the UI/UX
• If needed: Assisting senior developers by coordinating project management activities using Jira

Note: We mainly use Skype and Dropbox, but with seniors developer you may also have the opportunity to use Microsoft Teams.

• Assist in gathering and analyzing data related to educational programs, student performance, and institutional effectiveness.
• Conduct research on educational trends, policies, and best practices in the education technology indusry
• Analyzing, creating and designing new ideas that can be implemented into the product
• Collaborate with consultants to identify client needs and develop tailored solutions.
• Participate in client meetings and contribute to discussions with data-driven insights.
• Help design and implement surveys, focus groups, and other data collection methods.
• Monitor project progress and ensure timely delivery of tasks and milestones.
• Contribute to the continuous improvement of consulting methodologies and processes.

• To come up with fully-thought out marketing/ advertising ideas that can be implemented from start to finish 
• To analyze and report on target audience insights, consumer trends, market analysis and marketing best practices to help build the best strategies possible
• Discussing and consolidating the data and findings you have to back up your marketing ideas with the managing director or business executive.
• Ensuring that the marketing plans and strategies appeal to the target audience members
• To design or create marketing materials such as videos, articles, banners, posters, emails and etc
• Developing creative briefs that detail how we meet objectives for all advertising and public-facing communications including print, social media, digital marketing, video assets and etc. 
• Researching and documenting the best ways to gather customer and market insights to determine what outreach strategies are needed to increase customer conversions if the Ad idea has been launched 
• Documenting how we track the impact and effectiveness of the current marketing plans put in place, analyzing them as well as finding ways to improve or optimize them accordingly
• Administrative work if needed: Collecting and checking the accuracy of data in Excel or Google Sheets

• Administrative work on Ms Excel files or research work on MS Word
• Conducting research that is pertinent to understanding either the users of our platform or job applicants
• Planning and as well as designing tools that would be used to help our users understand themselves like with personality tests or processes that would help facilitate the users’ ability to find, enrol or to apply opportunities more easily (Like for learning and job opportunities)
• Working with graphics designers or coming up with your own website or mobile app page concept things such as psychology tests, career tests on Adobe XD
• If needed: To help run or be a part of induction programs or training programs for new employees to help them integrate into the company culture better
• If needed: Human resource functions such as interviewing and testing applicants

• Provide general administrative support to the team, including but not limited to managing calendars, coordinating meetings, and handling correspondence.
• Conduct and maintain digital marketing activities via social media platforms such as Facebook, Instagram and LinkedIn. 
• Initiate sales plans and strategies with clients and stakeholders
• Assist in organizing and maintaining company records, documents, and files.
• Conduct research and gather information to support decision-making processes.
• Analyze data and prepare reports or presentations as required.
• Assist in the preparation and execution of company events or meetings.
• Collaborate with team members to ensure smooth operations and efficient workflow.
• Respond to inquiries and provide assistance to internal and external stakeholders.
• Maintain confidentiality and handle sensitive information with professionalism.
• Stay updated on industry trends and best practices in business administration.

• To work with our product design manager/ managing director
• Designing app pages, features, buttons, layouts, etc
• Designing website pages, features, buttons, layouts, etc
• Designing marketing or promotional material
• Converting design files into ones suited for back-end developers
• Helping us design the best user experience for the website and our Mobile Application
• Suggest to improve software/application user experience
• To design marketing tools such as email templates, social media posts, banners, etc.
• To work with the marketing, business or psychology department when necessary
• If needed, designs for social media tools for our website and or mobile application

Passionate about football (soccer) AND about business? Stranger Soccer is expanding to key cities around the world. We are looking for a License Owner to open and operate the Stranger Soccer business in Kuala Lumpur.

This is not your traditional management job - it is truly built for someone that wants to own and operate their own business (that happens to make the world's greatest sport accessible to everyone). This role is ideally suited for an adventurous and football-passionate entrepreneur.

Sounds Like You?

As a next step, please visit www.strangersoccer.com and particularly the section Bring Stranger Soccer to your City to learn more about this dynamic opportunity. If it appears to be a fit, and you wish to learn more, please fill out the form there to officially express your interest. Be sure to download and explore the Stranger Soccer mobile app as well.

Responsibilities

• Bring the Stranger Soccer brand and business to life for the assigned city
• Recruit, train, and lead a small central team (2-3 persons) as well as a few freelance Official Hosts (game hosts) to kick off the operation
• Identify and secure prime slots at football venues to run Stranger Soccer games
• Engage in creative sales and marketing digital and hands-onto ensure that customers are introduced to the platform as a convenient and preferred way to play
• Oversee a schedule of games, ensuring customers are delighted with each game they play, and keep coming back for more
• Take advantage of the strong backing and direction of Singapore headquarters, where an operations and technology team is ready to support you.
  

You should have 

• A passion for football, and a strong connection to your local football scene
• A business background, ideally in management and customer service
• An entrepreneurial background or spirit
• A commitment to owning, driving, and scaling the Stranger Soccer brand in the assigned market
• A hunger to succeed: financial compensation for this role will be proportionate to hard work, business acumen, and effectiveness.
  

About Stranger Soccer

With 3.5 billion football enthusiasts in over 200 countries, football is the most popular sport in the world. But why dont more people play it? Stranger Soccer (www.strangersoccer.com) makes playing football as easy as going for a jog or to the gym. Browse dozens of games on its acclaimed Mobile App. Book a slot. Turn up and play.

Incorporated in 2017, Stranger Soccer has quickly transformed the sports & recreation scene in Singapore. In a few short years, it has grown to be the #1-way people play football and futsal in the country, amassing tens of thousands of registered users purchasing thousands of slots every week. Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.

Our Mission

To make playing football as easy as going for a jog.

Our Vision

A world in which playing football is as popular and widespread as watching football.

Got what it takes?

We look forward to meeting you.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.​

​Key Responsibilities​

• Provide great customer experience.​
• Fold, hang, display, and merchandise garments to maximize selling opportunities.​
• Actively process, stock and replenish garments on the sales floor and in the stock room.​
• Open, unpack, and label merchandise with security tags.​
• Support customer purchases and returns in the register.​

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.​

Key Responsibilities​

• Provide great customer experience.​
• Fold, hang, display, and merchandise garments to maximize selling opportunities.​
• Actively process, stock and replenish garments on the sales floor and in the stock room.​
• Open, unpack, and label merchandise with security tags.​
• Support customer purchases and returns in the register.​

Tasks:

• Assist in social media planning.
• Assist in graphic design involving posters, product flyers, video editing and photo editing.
• Support in content creation related to industry, services, products, people, company events, and holiday posts.

Project:

• Campaign management through social media (Facebook and LinkedIn).
• Brochures and posters.
• Manage newsletter, blog posts and Bosch Zunder Online.

The Senior Engineer is responsible for complex tasks and completing them despite roadblocks; grabbing others for help or insight as necessary. They require very little oversight beyond high-level direction. They can take a complex user story, break it down into tasks, and complete them with relative ease. An important focus of this level is having a direct understanding of the users of their software, whether they be customers, or other Engineers on the team. A team member at this level is always seeking out the context and must understand the “why” of a particular feature. They use their understanding of the business and the user to influence their task prioritization.

This role is well suited to people who are focused on becoming great engineers, learning how to set high quality bars for their work without sacrificing productivity. It’s well suited to engineers who want to be empowered as an integral part of the team to help them achieve common goals. They should thrive working in a dynamic, fast moving and challenging (and somewhat ambiguous) environment.

Core Responsibilities

• Requirements Analysis and Design -  

• Contributes to the process of requirements gathering with various stakeholders (Product Owners, Delivery and Support functions, Product Management, Operations team etc.), with a focus on technical feasibility. 
• Attend and contribute to discussions and backlog refinement (scope, acceptance criteria and architecture definition), driving the discussion when required. 
• Translates functional and non-functional requirements into technical requirements. 
• Responsible for the technical design and estimation of new features taking into consideration risks in alignment with process and team standards. 
• Works with Lead Developers and Architects to design the components of the product suite, then provides technical guidance to the engineering teams. 
• Responsible for producing both low-level and high-level design documents according to the product needs. 

• Development -  

• Implement correct, performant and reliable code on schedule following the development standards and processes used by the team and wider organization, meeting the acceptance criteria of each story and task. 
• Investigate and fix defects – both internal and external – performing Route Cause Analysis as required. 
• Define and create automated tests at all levels of the application to ensure compatibility, stability, quality, and coverage. This includes all types of automated tests e.g. unit, component, integration, end-to-end etc. 
• Run the automated test suite, analyzing and triaging the test results. 
• Contribute to the creation of test automation frameworks, leveraging practices and techniques such as Behavioral Driven Development and Test-Driven Development. 
• Ensure implementation governance, including challenge and approval of development design, code review to verify compliance with design, architecture advisory, training and knowledge sharing. 
• Ensure that code created is of the required quality standards via established practices and processes such as code reviews, static analysis, and security scans. 
• Looks for ways to improve development and quality practices and processes to help the team deliver software more effectively and contribute to group and cross-group initiatives relating to these activities. 

• Deployment: 

• Provide support to implementation and operations teams to install/upgrade and maintain delivery environments. 
• Contribute to the design, development and maintenance of the CI/CD pipelines that support software delivery. 

• Research: 

• Research and keep up to date with technologies, practices, components, and tools used by the organization and suggest ideas for reuse within projects and tasks.
• Participate in research and proof of concept tasks – advises regarding the technical direction. 

• Agile Teamwork: 

• Significantly participates in all Agile meetings – planning, stand-up, retrospective, backlog refinement, review etc. 
• Proactively organize and facilitate discussions to clarify technical direction and solve challenges faced by the team. 
• Collaborate with teammates effectively to achieve the team's goals and objectives. 
• Provide constructive feedback as part of the established performance review process. 
• Support and coach more junior team members. 

Capabilities

Autonomy:

• Works under broad general direction. When receives specific direction, accepts guidance and has work reviewed at agreed milestones.
• Uses discretion in identifying and responding to complex issues and assignments.
• Determines when issues should be escalated to a higher level.
• Plans, schedules and monitors own work (and that of others where applicable) competently within limited deadlines.

Complexity:

• Performs a range of work, sometimes complex and nonroutine, in a variety of environments.
• Applies methodical approach to issue definition and resolution.

Influence:

• Interacts with and influences colleagues.
• Might have working level contact with customers, suppliers and partners.
• May supervise others or make decisions which impact the work assigned to individuals or phases of projects.
• Understands and collaborates on the analysis of user/customer needs and represents this in their work.

Knowledge:

• Has a sound generic, domain and specialist knowledge necessary to perform effectively in the organization typically gained from recognized bodies of knowledge and organizational information. Demonstrates effective application of that knowledge.
• Has an appreciation of the wider business context.
• Takes the initiative in identifying and negotiating appropriate personal development opportunities. Takes action to develop own knowledge.
• Proactively shares knowledge and experience easily.

Business skills:

• Appreciates how own role relates to other roles and to the business of the employer or client.
• Demonstrates an analytical and systematic approach to issue resolution.
• Understands how own role impacts security and demonstrates routine security practice and knowledge required for own work.
• Follows Experian Way, code of conduct, ethics and organizational standard.

Collaboration:

• Able to facilitate collaboration between stakeholders who have diverse objectives.
• Communicates fluently and can present complex information to both technical and non-technical audience.
• Demonstrates effective communication skills for effective dialogue with customers, suppliers and partners.

Leadership:

• Demonstrates technical leadership.

The Senior Engineer is responsible for complex tasks and completing them despite roadblocks; grabbing others for help or insight as necessary. They require very little oversight beyond high-level direction. They can take a complex user story, break it down into tasks, and complete them with relative ease. An important focus of this level is having a direct understanding of the users of their software, whether they be customers, or other Engineers on the team. A team member at this level is always seeking out the context and must understand the “why” of a particular feature. They use their understanding of the business and the user to influence their task prioritization.

This role is well suited to people who are focused on becoming great engineers, learning how to set high quality bars for their work without sacrificing productivity. It’s well suited to engineers who want to be empowered as an integral part of the team to help them achieve common goals. They should thrive working in a dynamic, fast moving and challenging (and somewhat ambiguous) environment.

Core Responsibilities

• Requirements Analysis and Design -  

• Contributes to the process of requirements gathering with various stakeholders (Product Owners, Delivery and Support functions, Product Management, Operations team etc.), with a focus on technical feasibility. 
• Attend and contribute to discussions and backlog refinement (scope, acceptance criteria and architecture definition), driving the discussion when required. 
• Translates functional and non-functional requirements into technical requirements. 
• Responsible for the technical design and estimation of new features taking into consideration risks in alignment with process and team standards. 
• Works with Lead Developers and Architects to design the components of the product suite, then provides technical guidance to the engineering teams. 
• Responsible for producing both low-level and high-level design documents according to the product needs. 

• Development -  

• Implement correct, performant and reliable code on schedule following the development standards and processes used by the team and wider organization, meeting the acceptance criteria of each story and task. 
• Investigate and fix defects – both internal and external – performing Route Cause Analysis as required. 
• Define and create automated tests at all levels of the application to ensure compatibility, stability, quality, and coverage. This includes all types of automated tests e.g. unit, component, integration, end-to-end etc. 
• Run the automated test suite, analyzing and triaging the test results. 
• Contribute to the creation of test automation frameworks, leveraging practices and techniques such as Behavioral Driven Development and Test-Driven Development. 
• Ensure implementation governance, including challenge and approval of development design, code review to verify compliance with design, architecture advisory, training and knowledge sharing. 
• Ensure that code created is of the required quality standards via established practices and processes such as code reviews, static analysis, and security scans. 
• Looks for ways to improve development and quality practices and processes to help the team deliver software more effectively and contribute to group and cross-group initiatives relating to these activities. 

• Deployment: 

• Provide support to implementation and operations teams to install/upgrade and maintain delivery environments. 
• Contribute to the design, development and maintenance of the CI/CD pipelines that support software delivery. 

• Research: 

• Research and keep up to date with technologies, practices, components, and tools used by the organization and suggest ideas for reuse within projects and tasks.
• Participate in research and proof of concept tasks – advises regarding the technical direction. 

• Agile Teamwork: 

• Significantly participates in all Agile meetings – planning, stand-up, retrospective, backlog refinement, review etc. 
• Proactively organize and facilitate discussions to clarify technical direction and solve challenges faced by the team. 
• Collaborate with teammates effectively to achieve the team's goals and objectives. 
• Provide constructive feedback as part of the established performance review process. 
• Support and coach more junior team members. 

Capabilities

Autonomy:

• Works under broad general direction. When receives specific direction, accepts guidance and has work reviewed at agreed milestones.
• Uses discretion in identifying and responding to complex issues and assignments.
• Determines when issues should be escalated to a higher level.
• Plans, schedules and monitors own work (and that of others where applicable) competently within limited deadlines.

Complexity:

• Performs a range of work, sometimes complex and nonroutine, in a variety of environments.
• Applies methodical approach to issue definition and resolution.

Influence:

• Interacts with and influences colleagues.
• Might have working level contact with customers, suppliers and partners.
• May supervise others or make decisions which impact the work assigned to individuals or phases of projects.
• Understands and collaborates on the analysis of user/customer needs and represents this in their work.

Knowledge:

• Has a sound generic, domain and specialist knowledge necessary to perform effectively in the organization typically gained from recognized bodies of knowledge and organizational information. Demonstrates effective application of that knowledge.
• Has an appreciation of the wider business context.
• Takes the initiative in identifying and negotiating appropriate personal development opportunities. Takes action to develop own knowledge.
• Proactively shares knowledge and experience easily.

Business skills:

• Appreciates how own role relates to other roles and to the business of the employer or client.
• Demonstrates an analytical and systematic approach to issue resolution.
• Understands how own role impacts security and demonstrates routine security practice and knowledge required for own work.
• Follows Experian Way, code of conduct, ethics and organizational standard.

Collaboration:

• Able to facilitate collaboration between stakeholders who have diverse objectives.
• Communicates fluently and can present complex information to both technical and non-technical audience.
• Demonstrates effective communication skills for effective dialogue with customers, suppliers and partners.

Leadership:

• Demonstrates technical leadership.

We have a fantastic opportunity for an experienced Senior DevOps Engineer to join our expanding software development team and help us on our DevOps journey. You will be involved in defining technical solutions, infrastructure architectures and will be responsible for delivery of production-ready solutions and infrastructure. 

The ideal candidate will be someone who is passionate about automation & all things DevOps and understands the real benefits of an Agile & DevOps culture. Of course, with significant experience of DevOps transformation. 

You will be working in a fast paced organisation using Agile/Scrum methodology with Exec board support driving our DevOps transition. 

What you’ll be doing  

• Work closely with the Development team to bring new software releases to production more effectively 

• Develop and deploy OSS tools for use within the Cloud Operations group 

• Develop, deploy and manage a highly-scalable and high-availability platforms monitoring and maintaining service performance and availability metrics 

• Automate everything from deployment to monitoring and management to incident response - treat 'Everything as Code' 

• Take ownership of our configuration management platforms 

• Collaborate with developers to bring new features and services into production 

• Assist identifying and mitigating security threats to comply with a strict security compliance 

• Develop and improve operational practices and procedures 

• Produce high-level design documentation where required 

• Ensure close collaboration between Development and Operations, enabling smoother operation between teams 

• Innovation in all areas - people, process, technology.  

• Interacts with the Product Owner / Business Analyst to define, refine, develop, test and deliver against functional requirements
• Understands and translates functional into technical requirements
• Works with an architecture team to design the components of the product suite
• Provides input to the project delivery plan, including sizing and estimation if required, with regards to one's areas of responsibility
• Coordinates the work within the boundaries of their teams and project
• Being accountable for the quality of one's team and supporting through code review processes and testing strategies as a whole-team approach
• Implements correct, performant and reliable code on schedule and according to specification
• Determines code quality and test coverage, and designing and implementing tests to make sure software is built to the highest quality possible
• Develops and maintains test automation efficiency and effectiveness
• Responsible for defect closure and root cause analysis to avoid regressions
• Drives continual improvement in quality and efficiency, including defect prevention/ root cause analysis, suggesting and adopting improvements to technology and efficiency
• Collaborates and partners across different departments including support, consulting, product management, and engineering
• Writes technical documentation for internal or external consumption, for developers of varying skills level
• Influences system designs and plans from a testing perspective
• Reviews, analyses and improves test coverage and reduces defect count for their product area
• Collaborate with developers to bring new software releases and services into production
• Automate everything from deployment, monitoring, management and incident response - treat 'Everything as Code'
• Develop and improve operational practices and procedures

The role is more autonomous and likely to involve more complex test requirements and proactive issue recognition and resolution. Business and technical knowledge should be apparent in pragmatic decision making

Essential Duties and Responsibilities

• Participates in software design discussions, reviews and test strategy sessions
• Creates test data and maintains regression test suites
• Proficiency in developing, maintaining, executing, reviewing and enhancing comprehensive test plan and test cases to cover functional and non-functional tests (incl performance, load and volume tests)
• Collaborating closely with the Product and Development teams to determine requirements, designs and dependencies, including automation
• Report, research, analyses and validates complex defects with consistent high quality
• Proactive in issue and risk escalation, tracking, owning and resolution throughout test cycles
• Communicating testing status on a timely manner to QA lead
• Competency in creating complex testing artifacts with high quality and capability to work in a complex or distributed testing environment
• Provide test estimates and schedule
• Develop, maintain and execute test automation
• Contribute in retrospectives and defect escape analysis for projects accomplished
• Participate in improvement initiatives within QA and EXPERIAN SOFTWARE SOLUTIONS
• Design and implement testing strategies specifically for cloud-based applications and services.
• Ensure comprehensive testing coverage for cloud infrastructure, including security, scalability, and reliability.
• Utilize cloud-based testing tools and platforms to enhance test automation and efficiency.
• Monitor and analyze cloud performance metrics to identify potential issues and optimize testing processes.
• Collaborate with cloud engineers to integrate testing processes seamlessly into the cloud deployment pipeline.

Key Responsibilities

• Evaluates QA requirements for complex and multiple projects, directing workstream QA leads and architects to define the test strategy for each.
• Manages multiple workstreams or projects of QA work, ensuring that QA leads observe standard process, planning, dependency management and communication to the business.
• Manages the implementation and use of various types of testing cycle:

• Functional testing
• Integration testing
• Non-functional testing
• Performance testing
• Systems testing etc

• Develops master test / implementation plans across workstreams / projects and provides coordination across teams and sites where applicable.
• Manages the creation, deployment, and strategic use of department test environments. 
• Supports QA management on special projects and proposals.
• Provides line management where necessary for team of QA assigned to project, including objective setting, development and appraisal of those people.
• Assists in recruitment of high calibre team members.
• Owns own development to maintain technology expertise, keeping current with evolving quality testing techniques.

To lead and coach Agile teams and enable them to be effective. They manage up and across the enterprise, eliminating impediments and work to improve operations and flow. They build and develop teams, define the mission and vision of the team(s) and help them to achieve their highest potential as a team and as individuals through 1-1 coaching. Managers play a significant role in leading and implementing change.

This role is well suited to a leader who is motivated by having a positive influence on other people and the organisation. They should enjoy making decisions, driving change, continuous improvement and leading team members to enable the efficient build of the software.

Core Responsibilities:

Team contribution:

• Responsible for planning team work to execute and deliver quality software products
• Resource allocation to ensure development work are optimally assigned based on software engineers’ skills and expertise
• Ensuring that appropriate processes and procedures are in place to make sure both development & testing are completed to agreed standard, methods and procedures, supporting through code review processes and testing strategies as a whole-team approach
• Accountable for the quality of the team output

Recruiting and retaining talent, and fostering high-performing teams:

• Responsible for building a strong team culture and developing the capabilities of the teams (and the function more broadly) by attracting, developing, engaging, deploying and retaining key talents
• Works with HR and Finance to manage recruitment, compensation and promotions
• Responsible for setting goals and evaluating performance against them providing input, guidance, and corrective actions - constant monitoring and guidance.
• Proactive around training and mentoring
• Eliminates impediments and evolving systems and practices to support Agile development - works on clearing the way/removing blockers/setting ways of working strategy that is bigger than the team
• Supports the self-organization that leads to team formation; addressing issues that teams cannot unblock; making personnel changes where necessary
• Serving as an Agile coach and advisor to Agile Teams. Remaining close enough to the team to add value and to be a competent manager, while staying far enough away to let them problem-solve on their own. Encourage team independence and self-organization.

Program Execution:

• Help build Agile Milestones and Roadmaps, as well as the plans that enable them
• Help develop, implement, and communicate the economic framework i.e., align everyone to the financial objectives of an engineering initiative and be economical in decision-making processes (consider cost to produce, time to produce, labor and resourcing, cost to run etc.)
• Participate in Inspect and Adapt (I&A) workshops; support teams by helping them remove systemic impediments and implementing continuous improvement backlog items
• Protect teams from distractions and unrelated or unnecessary work
• Assist the Release Train and Solution Train Engineers with PI Planning readiness and Pre- and Post-PI Planning activities
• Participate in PI planning, System Demo, and Solution Demo
• Leverage a Customer-centric mindset and Design Thinking practices to establish the right relationships with customers create solutions that meet their needs
• Provide other resources as necessary for teams and Agile Release Trains to successfully execute their Vision and Roadmap

Continuously assist in aligning teams to the system mission and vision:

• Build partnerships with Suppliers, consultants, partners, and internal and external stakeholders, work with these stakeholders to help ensure alignment and execution of Strategic Themes
• Collaborate across different functions including Product Management, Delivery, Support and Practice Groups
• Work with the System Architect/Engineering, Product Managers, and Product Owners to establish explicit content authority

Transparency:

• Provide freedom and safety so that individuals and teams are free to innovate, experiment, and fail on occasion
• Keep Work in Process (WIP) backlogs and information fully visible to all
• Value productivity, quality, transparency, and openness over internal politics

Responsibilities for Built-in Quality:

• Support infrastructure, culture, organization, and strategy for implementing DevOps and Release on Demand
• Understand, teach, or sponsor the software and hardware engineering skills needed to support the development of high-quality code, components, systems, and solutions

• Act as the main spokesperson to articulate the technology value of the product/domain to internal teams (delivery, product managers) and occasionally to external audiences (customers).
• Serve as the go-to design authority for the development team.
• Contribute to overall architecture improvements and validate proposed architectures by building prototypes.
• Balance tactical needs with longer-term architectural strategy.
• Articulate the cost and benefits of solutions,
• Contribute to overall architecture improvements of the platform and/or services
• Validate the proposed architecture building prototypes and undertake the necessary POC
• Manage the balance between tactical needs and longer-term architectural strategyWhen required, be able to articulate the cost and benefits of the solutions and translate technology into business language and value
• Keep abreast about new advances in own technology areas and propose the implementation of state-of-art technology
• Work closely with Global Architects on any key architectural alignment & decisions
• Participates in reviews of software engineers’ code to deliver high quality solutions
• Provide supports to SRE/GPS colleagues in troubleshooting high-severity production incidents

Your assignment

• Leads, coaches and develops a team of co-workers by creating and implementing a structured information flow to achieve alignment in all relevant lease administration processes related topics.
• Ensures efficient and timely lease contracts and other relevant document signing processes.
• Responsible for ensuring process efficiency by regular efficiency analysis of the lease administration and tenant operation processes.
• Responsible for leading tenant coordination processes, guidelines, and manuals to smooth tenants’ opening in the shopping centres.
• Responsible to lead and support design guidelines revision and deliverables.
• Contributes to current/new systems and database development.
• Responsible to guarantee and organise high quality data to support reports and analytics.
• Responsible to ensure governance compliance with the mandatory legislation and internal Ikano rules and regulations
• Prepare, propose and manage the Department travelling an expenses budget
• Responsible for developing, issuing, distributing and implementing instructions and template for development of lease strategies/yearly lease plans/budget and/or any lease development

Jr. Customer Service Associate (Mandarin Speaking) Greater China Market

About Zeal Group

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a tam of 700+ employees across the globe

• Medical Benefit
• Optical Benefit
• Life Insurance
• Meal Allowance
• Travel Allowance
• Health & Fitness Subsidy
• Staff Referral Bonus Program
• Long Service Rewards
• Employment Pass and Visa Sponsorship *for Non-Malaysian
• Relocation Benefits *for Non-Malaysian

Interview process :

• Virtual Session with TA team – 30-minutes
• First interview with Hiring Manager – 1-hour
• Final interview with Head of Dept – 45-mins