Total 22 human resources job vacancies in Singapore

Key Responsibilities:

• Client Engagement & Needs Assessment: Identify potential clients and understand their IT modernization needs. Conduct thorough assessments of existing applications to determine modernization areas.
• Solution Proposal & Customized Solutions: Develop comprehensive proposals outlining modernization strategies. Tailor solutions to meet specific client needs, whether it's legacy system migration or cloud adoption.
• Technical Expertise & Product Knowledge: Stay updated on the latest IT modernization solutions and trends. Collaborate with technical teams to provide accurate guidance to clients.
• Cost Estimation & Relationship Building: Provide detailed cost estimates and ROI projections for modernization initiatives. Cultivate strong client relationships to become a trusted advisor.
• Competitive Analysis & Negotiation: Monitor competitors and understand market offerings. Negotiate contracts and close deals to meet client needs.

Requirements

• Diploma in Information Technology or related field.
• Minimum 2 years of sales experience, preferably in ICT.
• Strong technical acumen in IT application modernization and industry best practices
• Proficient in effective sales techniques, including prospecting, negotiation, and customer service.
• Excellent verbal and written communication skills to convey complex IT concepts clearly.
• Strong problem-solving ability and adaptability to changing technologies and market trends.
• Understanding of clients' industry and business goals to align modernization solutions.
• Basic project management skills and effective time management

Perks & Benefits

• Employee equity
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Locations: 

• Ara Damansara
• Johor Bahru 

Key Responsibilities:

• Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issues related to the company's products.
• To exceed customers' expectations in terms of customer service & accurate information.
• Work in a team to achieve the required KPI elements and SLA.

Requirements

• Candidates must possess at least a SPM.
• Required language(s): English, Bahasa Malaysia, Mandarin 
• Minimum 1 year of working experience in the service industry will be an added advantage for this position.
• Fresh graduates who are interested to start their career in a call center are also encouraged to apply – Full Training Provided
• Applicants must be willing to work on rotational shifts.
• Each shift consists of 9 working hours and an inclusive of 1 hour lunch for rest.
  
  

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Personal leave
• Open culture
• Personal development opportunities

Roles Summary / Purpose
The Pre-Sales Senior Executive is responsible for driving the business expansion of our products and solutions company across Malaysia. Responsible in pre-sales products and solutions providing for maintaining existing clients while also spearheading corporate business development initiatives.  The person will work closely with the sales team to achieve sales targets and maximize sales exposure in all business sectors. With a focus on promoting our products, executing sales plans, and identifying new business opportunities, this role is instrumental in enhancing our market presence and driving revenue growth.

Duties & Responsibilities:

• Assist and support the sales cycle/management in business expansion efforts.
• Work closely with sales team members to promote our products and solutions and execute sales plans, including sourcing new business opportunities. 
• Advising prospects / customers on the best technical specification that suit their requirements, include integration testing, customization of products/ solutions and root cause analysis of any issues.
• Deliver business presentations to internal and external stakeholders to enhance awareness, presence, and understanding of our products.
• Assist in new channel development and conduct market and competitor research to stay informed and ahead of the competition.
• Drive new solution business development aligned with the company's product portfolio.  Regularly provide training to internal staff, partners and end-users on the products and technology functionality, usability, limitation, and capability.
• Facilitate integration between printer/solution products with existing systems.
• Track and monitor successful case sales performance, assisting in achieving department targets.
• Build and maintain a potential customer/key decision-maker/leads management system with IT support.
• Provide support for corporate/government events and other corporate activities.
• Collaborate with the marketing team to provide sales tools, marketing materials, etc., to facilitate better market expansion and brand awareness for our products.
• Follow up on leads, especially those requiring pre-sales technical support, through joint visits with the sales team.
• Demonstrate in-depth product and solution knowledge regarding features, benefits, and applications.
• Identify targeted sales approaches tailored to the specific needs and preferences of customers for designated products/services.
• Coordinate with the Product Marketing department and customers for new product requisitions.
• Respond to client needs and complaints regarding products and services in a timely and professional manner to ensure their commitment to the company's business.

Requirements

• Bachelor's degree in Business Administration, Marketing, or related field.
• Proven experience in pre-sales, sales, or business development roles within the hardware/ document solutions industry, preferably with printers and label machines
• Strong understanding of commercial business development strategies and sales techniques.
• Excellent communication, presentation, and negotiation skills.
• Ability to work collaboratively with cross-functional teams and external stakeholders.
• Analytical mindset with the ability to conduct market research and analyze sales performance data.
• Proactive and results-oriented with a drive to achieve and exceed sales targets.
• Proficiency in Microsoft Office Suite and CRM software.
• Familiarity with IT systems integration and solutions selling is a plus.
• Ability to travel extensively.

Perks & Benefits

• Employee equity
• Central location
• Company trips
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

Location: Remote (Malaysia, KL/Selangor preferred in case there's any management offsite)

Role:
The Sales Operations Manager will oversee and enhance the sales operation infrastructure. This strategic role involves optimizing sales processes, managing sales data, and aligning the sales team with our business objectives to drive success and revenue growth.

Responsibilities:

• Develop and implement efficient sales processes and strategies.
• Manage sales analytics to ensure accurate forecasting, pipeline management, sales strategy execution, and reporting.
• Coordinate with the sales team to align sales strategies and operations with business goals.
• Develop and deploy creative solutions in tracking the sales team's activities.
• Provide detailed sales reports and insights to senior management, highlighting trends, growth opportunities, and challenges.
• Train and support sales representatives and staff to enhance their product knowledge and sales skills.
• Collaborate with other departments to ensure a cohesive approach to market expansion and client satisfaction.
• Ensure that leads followed up has a proper resolution within 30 days of appointment.
• Ensure that all calls have a resolution, maintaining high standards of customer service and operational efficiency.
• Accurately manage transaction logs for finance to bill clients and for closers to receive their commissions accurately.
• Manage the productivity of full-time closers, ensuring they remain productive during non-event periods.
• Identify additional opportunities for revenue generation.
• Develop strategies to minimize the gap between payments receivable.
• Analyze the training needs of the sales team, identifying strengths and weaknesses to tailor training accordingly.
• Set team goals and targets for each account to drive performance and accountability.
• Develop detailed onboarding programs for new sales staff to ensure a smooth transition and rapid time to productivity.
• Manage account managers to ensure that client relationships are maintained excellently and that events/campaigns are well prepared in advance according to established protocols.

Results:

• Enhanced operational efficiency and reduced sales cycle times.
• Accurate sales forecasting and effective management of sales pipelines.
• Improved sales team productivity and achievement of sales targets.
• Increased client satisfaction and retention rates.
• Efficient management of transaction records to support accurate billing and timely commission payments.
• Effective training and onboarding that enhances team capabilities and addresses performance gaps.
• Well-managed client relationships and successfully executed events and campaigns.

Requirements

• Proven experience in sales operations, preferably in a sales outsourcing or agency environment.
• Strong understanding of sales process management, creative problem-solving, and data analysis.
• Excellent communication and leadership skills.
• Ability to work strategically and collaboratively across departments.
• High attention to detail and a focus on data-driven decision-making.

Perks & Benefits

• Employee equity
• Commission and bonus
• Flexible working hours
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

地點：遠端（最好是馬來西亞、吉隆坡/雪蘭莪，以防管理人員不在現場）

角色：
銷售營運經理將監督和加強銷售營運基礎設施。這個策略角色包括優化銷售流程、管理銷售數據以及使銷售團隊與我們的業務目標保持一致，以推動成功和收入成長。

職責：

• 制定並實施高效率的銷售流程和策略。
• 管理銷售分析以確保準確的預測、通路管理、銷售策略執行和報告。
• 與銷售團隊協調，使銷售策略和營運與業務目標保持一致。
• 開發和部署創造性的解決方案來追蹤銷售團隊的活動。
• 向高階管理層提供詳細的銷售報告和見解，突顯趨勢、成長機會和挑戰。
• 培訓和支援銷售代表和員工，以提高他們的產品知識和銷售技能。
• 與其他部門合作，確保採用一致的方法來擴展市場並提高客戶滿意度。
• 確保後續線索在預約後 30 天內得到適當的解決。
• 確保所有呼叫都能解決，維持高標準的客戶服務和營運效率。
• 準確管理財務交易日誌，以便向客戶開立帳單，並讓結算者準確收到佣金。
• 管理全職終結員的生產力，確保他們在非活動期間保持生產力。
• 確定額外的創收機會。
• 制定策略以盡量減少應收付款之間的差距。
• 分析銷售團隊的培訓需求，確定優勢和劣勢，從而相應地客製化培訓。
• 為每位客戶設定團隊目標，以提高績效和問責制。
• 為新銷售人員制定詳細的入職計劃，以確保平穩過渡並快速提高生產力。
• 管理客戶經理，確保客戶關係得到良好維護，並根據既定協議提前做好活動/行銷活動的準備。

結果：

• 提高營運效率並縮短銷售週期。
• 準確的銷售預測和有效的銷售通路管理。
• 提高銷售團隊的生產力和銷售目標的實現。
• 提高客戶滿意度和保留率。
• 高效率管理交易記錄，支援準確計費和及時佣金支付。
• 有效的培訓和入職培訓可以增強團隊能力並解決績效差距。
• 管理良好的客戶關係並成功執行活動和活動。

要求

• 擁有豐富的銷售營運經驗，最好是在銷售外包或代理環境中。
• 對銷售流程管理、創意問題解決和數據分析有深入的了解。
• 優秀的溝通和領導能力。
• 能夠跨部門進行策略性的協作。
• 高度關注細節並注重數據驅動的決策。

津貼和福利

• 員工股權
• 佣金和獎金
• 彈性的工作時間
• 醫療保險
• 事假
• 休假
• 開放文化
• 個人發展機會

地點：

• 阿拉白沙羅
• 柔佛州新山

主要責任：

• 處理所有與客戶一般查詢、投訴、評論、回饋和其他與公司產品相關的問題相關的來電。
• 在客戶服務和準確資訊方面超越客戶的期望。
• 團隊合作以實現所需的 KPI 元素和 SLA。

要求

• 候選人必須至少擁有 SPM。
• 所需語言： 英語、馬來語、華語
• 至少 1 年服務業工作經驗將是該職位的額外優勢。
• 也鼓勵有興趣在呼叫中心開始職業生涯的應屆畢業生申請 – 提供全面培訓
• 申請人必須願意輪班工作。
• 每班包括 9 小時的工作時間和 1 小時的午餐休息時間。
  
  

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 事假
• 開放文化
• 個人發展機會

Locations: 

• ISetan KLCC
• Parkson, Pavilion KL
• Parkson, East Coast Mall
• Parkson, Imago
• Sogo, KL
• Sogo, Southkey
• FSS, Tebrau
• FSF, Sunway Velocity
• FSS, Queensbay 
• Genting Sky Avenue
• Silverlakes Village Outlet (Batu Gajah)
• The Spring, Bintulu
• Gardens, Kuala Lumpur 
• Sunway Pyramid

Primary Function:

• To achieve the sales targets allocated
• Provide assistance to customers to ensure satisfaction, follow-up on customer purchases and maintain customer database
• To set up and maintain product displays and collateral material
• To complete required administration work i.e. customer profiles, daily/monthly sales report/stock sheets etc.
• To assist in trade and press presentations and any other promotional activities as required.
• Any other duties as directed by your immediately superior/ management from time to time.

Store Environment

• Demonstrate integrity, honesty, and knowledge to practice the company culture, values, and mission
• Uphold a positive working environment that encourages diversity, mutual respect and teamwork and is free of discrimination and harassment
• Practice a customer-centric mindset to ensure the highest level of customer experience and proactively handle customer-related situations according to company philosophy and standards

Requirements: 

• Good interpersonal skills and ability to communicate effectively.
• Ability to work in a fast-paced environment.
• Possesses experience within the luxury leather bags, jewellery, and fashion (ready-to-wear) retail industries

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Locations:

• Kuala Lumpur
• Batu Pahat (CFS)
• Penang (CFS)
• Kuantan (CFS)
• Johor Bahru (CFS)
• Miri (CFS)
• Tawau (CFS)
• Bintulu (CFS)
• Melaka (Insurance)

Key Responsibilities:

• Plan and conduct marketing activities for a diverse range of industries / customers for hire-purchase products, leasing facilities, trade finance, etc.
• Develop and maintain good relationships with existing customers, suppliers and vendors
• Conduct site visitation to customers, suppliers or vendors on a regular basis
• Compile financial data and market information to perform credit assessment and analysis
• Aggressively obtain new business opportunities to achieve assigned budget /target

Requirements

• Degree in Accounting, Finance, Marketing, Business Administration or equivalent
• Diploma holder with relevant experience in Marketing will also be considered
• Strong analytical mind, observant and good communication skills
• Mature personality with right attitude, ability to work independently and good interpersonal skills
• Fresh graduates are encouraged to apply as comprehensive training will be provided.
• Possess a valid driving license

Perks & Benefits

• Employee equity
• Commission and bonus
• Personal leave
• Open culture
• Personal development opportunities

目標：透過策略性、真實性和所有權驅動的社群媒體內容擴大公司的品牌影響力和參與度

主要結果：

• 主動、自主的內容創建：每週捕獲並發布至少 5 個獨特的高品質內容，突出 Shannon 的專業參與、客戶互動和個人見解。這包括積極拍攝執行長的日常輔導、演講活動和其他價值驅動的活動，展現主動性和主人翁精神。
• 參與度和創意創新：透過內容創新的所有權，將參與率提高25%，每月推出至少2 個受趨勢啟發（與我們的行業相關）的內容片段，與品牌產生共鳴，並展示她的即時影響力和專業知識。
• 策略性受眾成長：在策略性地捕捉和傳達執行長的日常職業生活及其對他人的變革性影響的內容的推動下，在6 個月內將社交媒體平台上的總體關注者數量增加30 %。
• 真實而全面的品牌故事敘述：透過真實地捕捉執行長工作的全部範圍（包括花絮和幕後時刻），在 6 個月內將品牌互動增強 35%，講述品牌敘事和價值觀的引人入勝且全面的故事。

社群媒體內容創作者的 4R 框架
角色：

• 作為執行長品牌敘事的核心，社群媒體內容創作者的任務是捕捉、編輯和發佈內容，展示她透過輔導和演講提供的真正價值和轉變。該角色包括內容創建過程的所有權以及積極主動地記錄她的職業生活的方法。

責任：

• 職業生活的動態捕捉：持續捕捉執行長的輔導課程、演講活動和其他職業活動，突顯她為客戶和觀眾帶來的價值。
• 內容生命週期的所有權：自主管理整個內容生命週期，從識別時刻到捕捉到編輯和發布，確保與執行長的品牌保持一致。
• 主動趨勢整合和創意內容開發：獨立識別趨勢並產生創意內容創意，結合執行長的日常專業互動和見解，以保持受眾的相關性和參與。
• 受眾參與度和策略成長：分析內容表現，調整策略以達到最大程度的參與度和追蹤者成長，控製品牌的社群媒體形象和受眾關係。

結果：

• 提升品牌影響力和權威：顯著提高執行長的線上知名度，並透過展示她的專業活動和工作影響力將她塑造為思想領袖。
• 加深受眾聯繫：透過真實地描繪執行長的奉獻精神和她提供的有形價值，促進有意義的受眾成長和參與。
• 創新內容領導力：將執行長的品牌定位為內容創新的行業領導者，以策略和主人翁意識的方式捕捉和展示她的職業生活

要求

• 強烈的主人翁意識：有能力對內容項目承擔全部責任，展現主動性、獨立性和對卓越的承諾。
• 內容創作專業知識：在製作引人入勝的高品質內容方面擁有良好的記錄，擁有強大的產品組合，展示視覺敘事技巧和捕捉品牌精髓的能力
• 適應性和主動性：對不斷變化的環境和情況的適應性強，能夠自發性地主動捕捉內容機會，體現出強烈的主人翁意識。
• 趨勢意識和創造力：創造性地識別和應用社交媒體趨勢的天生能力，從而增強品牌參與和故事講述能力。
• 靈活性和主動性：能夠在不同地點靈活出差和工作，以高度主動性和最小的指導捕捉自發性和計劃的內容時刻。

好處
遠距工作彈性

• 預設情況下，員工遠距工作，具體取決於其角色的性質和要求。需要注意的是，某些任務（例如參加需要親自到場的活動）必須在現場完成。

第 13 個月工資

• 1 月份支付 13 個月的保證工資，就業時間少於 12 個月的情況下按比例分配金額。

醫療、牙科和眼鏡津貼

• 每年高達 RM 500 的醫療津貼用於治療和藥物。
• 每年高達 RM 500 的牙科和眼科治療津貼（不包括美容目的）。

酌情福利

• 員工可能有資格獲得基於績效的酌情獎金，該獎金由公司自行決定。

其他的：-
公共假期和休假

• 員工將依照吉隆坡國定假日遵守公休日。如果需要在公共假期工作，馬來西亞僱員有權休假。

年假

• 經確認後，員工有權享有每個日曆年 14 天的年假，並根據需要按比例分配。
• 每工作滿一年，員工有權額外享有一天的年假。
• 未使用年假：經公司批准，員工可以將最多 50% 的未使用年假結轉至下一年（最多 21 天）或選擇以現金代替。

醫療和同情假

• 經確認，員工有權在每個日曆年享有 14 天的病假和 3 天的同情假。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 醫療保險
• 事假

Locations: 

• Aeon Bukit Tinggi 
• All Season Place 
• Karpal Singh Drive 
• Lot91, KLCC 
• Terubong Avenue 
• Bangsar Telawi 

Salary: RM1600 basic + allowances + commission/incentives

Requirements: 

• Able to work for a minimum of 6 months 
• Typhoid Injection before report to work (claimable after 6 months) 
• 2 weeks training at HQ, Bandar Baru Sri Petaling (Compulsory) - Mileage claimable, & accommodation provided for outstation candidates.
• Full-time positions 
• 6 days work per week
• Shift (9am-5.30pm/2.30pm-11pm / *3.30pm-12pm), 1 hour break

Benefits 

• Meal allowance 
• Opportunities for promotions 
• Professional development 
• Performance bonus 
• Certificate Allowance - RM 400 (effective in the next following month after training) 
• Monthly Incentive - subject to the outlet sales & KPI achievement 
• OT Allowance 
• Additional Allowance - RM 100 (after 6 months/confirmation) 

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Personal development opportunities

Objective: Amplify The Company's Brand Presence and Engagement Through Strategic, Authentic, and Ownership-Driven Social Media Content

Key Results:

• Proactive and Autonomous Content Creation: Capture and publish at least 5 unique, high-quality pieces of content weekly that highlight Shannon’s professional engagements, client interactions, and personal insights. This includes actively filming the CEO’s day-to-day coaching, speaking engagements, and other value-driven activities, demonstrating initiative and ownership.
• Engagement and Creative Innovation: Increase engagement rates by 25% through the ownership of content innovation, introducing at least 2 trend-inspired (related to our industry) content pieces monthly that resonate with the brand and showcase her real-time impact and expertise.
• Strategic Audience Growth: Achieve a 30% increase in overall follower count across social media platforms within 6 months, driven by content that strategically captures and conveys the CEO’s day-to-day professional life and its transformative impact on others.
• Authentic and Comprehensive Brand Storytelling: Enhance brand interaction by 35% within 6 months, by authentically capturing the full scope of the CEO’s work, including bloopers and behind-the-scenes moments, to tell a compelling and holistic story of her brand’s narrative and values.

4R Framework for Social Media Content Creator
Role:

• Central to the CEO's brand narrative, the social media content creator is tasked with capturing, editing, and publishing content that showcases the genuine value and transformation she provides through her coaching and speaking. This role encompasses the ownership of the content creation process and a proactive approach to documenting her professional life.

Responsibility:

• Dynamic Capture of Professional Life: Continuously capture the CEO's coaching sessions, speaking events, and other professional engagements, highlighting the value she brings to her clients and audience.
• Ownership of Content Lifecycle: Manage the entire content lifecycle with autonomy, from identifying moments to capture through to editing and publication, ensuring alignment with the CEO’s brand.
• Proactive Trend Integration and Creative Content Development: Independently identify trends and generate creative content ideas, incorporating the CEO’s day-to-day professional interactions and insights to maintain audience relevance and engagement.
• Audience Engagement and Strategic Growth: Analyze content performance to adapt strategies for maximized engagement and follower growth, taking ownership of the brand’s social media presence and audience relationship.

Results:

• Elevated Brand Presence and Authority: Significantly enhance the CEO’s online visibility and establish her as a thought leader by showcasing her professional activities and the impact of her work.
• Deepened Audience Connection: Foster meaningful audience growth and engagement by authentically portraying the CEO’s dedication and the tangible value she provides.
• Innovative Content Leadership: Position the CEO’s brand as an industry leader in content innovation, driven by a strategic and ownership-minded approach to capturing and presenting her professional life

Requirements

• Strong Sense of Ownership: Demonstrated ability to take full responsibility for content projects, showing initiative, independence, and a commitment to excellence.
• Content Creation Expertise: Proven track record in producing engaging, high-quality content, with a strong portfolio that showcases visual storytelling skills and the ability to capture the brand’s essence
• Adaptability and Initiative: High adaptability to changing environments and situations, with the initiative to capture content opportunities spontaneously, reflecting a strong sense of ownership.
• Trend Awareness and Creativity: An innate ability to identify and apply social media trends creatively, enhancing brand engagement and storytelling.
• Flexibility and Initiative: Ability to travel and work flexibly across different locations, capturing spontaneous and planned content moments with high initiative and minimal direction.

Benefits
Remote Working Flexibility

• The employee by default works remotely, subject to the nature and requirements of their role. It's important to note that certain tasks, such as participation in events or activities requiring physical presence, must be fulfilled on-site.

13th Month Salary

• A guaranteed 13th-month salary paid in January, with the amount prorated for employment less than 12 months.

Medical, Dental, and Optical Allowance

• An annual medical allowance of up to RM 500 for treatment and medicine.
• An annual dental and optical allowance of up to RM 500 for treatment (excluding aesthetic purposes).

Discretionary Benefits

• The employee may be eligible for a discretionary bonus based on performance, granted at the Company's sole discretion.

Others:-
Public Holidays & Off-In-Lieu

• The employee will observe public holidays as per Kuala Lumpur National Holidays. If required to work on a public holiday, Malaysian employees are entitled to Off-In-Lieu.

Annual Leave

• Upon confirmation, the employee is entitled to 14 days of annual leave per calendar year, with proration as necessary.
• For each full year of service, the employee is entitled to an additional day of annual leave.
• Unused Annual Leave: With the Company's approval, the employee may either roll over up to 50% of unutilized annual leave to the next year (max 21 days) or opt for cash-in-lieu.

Medical and Compassionate Leave

• The employee is entitled to 14 days of medical leave and 3 days of compassionate leave per calendar year upon confirmation.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave

Key Responsibilities:

• Develop optimization strategies to increase website search engine results rankings
• Execute tests, collect and analyze data, identify trends, and insights for maximum ROI
• Manage SEO campaign expenses, staying on budget, estimating monthly costs, and reconciling differences
• Collaborate with editorial and marketing teams to drive SEO in content creation and marketing efforts
• Research and implement SEO recommendations
• Create and execute a link-building strategy
• Establish measurable goals demonstrating improvement in marketing efforts.

Requirements

• Experience with Google and Bing’s services, including Analytics and Webmaster Tool
• Familiarity with Google’s Keyword Tool
• Functional understanding of HTML and CSS
• Ability to work with back-end SEO elements: .htaccess, robots.txt, metadata, site speed optimization, etc.
• Proven success in link building and viral strategies
• Ability to deploy effective local and long-tail search strategies
• Deep understanding of mobile strategy and its relation to SEO
• Solid grasp of blogging, press releases, social media, and their synergy with SEO
• Experience in building inbound organic search traffic and improving SERPs
• Background in creating reports showing web analytics data and site evaluations
• Up-to-date knowledge of current, past, and projected SEO industry trends
• Familiarity with the best tools in the trade

Perks & Benefits

• Employee equity
• Commission and bonus
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

We are an award winning boutique PR & Digital agency made up of a dream team of talented  and result-oriented individuals. We have collective experience in Food & Beverages, FMCG, Entertainment, Lifestyle, Retail, Automotive, Corporate, Property, Technology and Medical industries. We are expanding, and this will be a great opportunity for students majoring in Communication Studies / Mass Communication/ Public Relations / Media Studies and Marketing to learn and gain as much experience needed in the Public Relations industry. We believe in “keeping it real” , and our doors are open to welcoming enthusiastic, passionate team players to join us on this exciting journey up!

Responsibilities

• Develop and lead digital media engagement strategies which includes guidelines, objective & procedures by identifying the right target audience and social impacts.
  Identifying monitoring tools, integrating the interactive media into the business strategy and maintain good rapport with social media organizations, influencers and analysts.
• Collaborate with other entities (media/customer relations), to manage reputation, identify key players and coordinate actions.
• Lead innovation and transformation in how content is delivered to our target customers and to demonstrate true digital creative marketing leadership and bring the vision of us and our clientele to life.
• Oversee digital projects and ensure smooth operation for all digital tools and applications (e.g. website, blogs and social media)
• Train internal teams to use digital technologies
• Create and manage online advertising campaigns.
• Research and identify new social networks to reach our target customers.
• Use audience insight and analytics to continuously improve the user experience
• Manage and synergize the various areas within the digital and put systems and processes in place for the team to follow (SOPs)
• Manage all social media channels, campaigns (including e-mails) to sustain an engaging audience experience and to increase audience satisfaction.
  Includes but not limited to planning, developing, implementing and managing the overall digital marketing strategy for company and clients.
• Monitor, research and analyse social media trends, ad revenue and web visitor data, to improve social media presence and campaign efficacy.
• Business development – organically within the clientele and new clients as per the KPIs set by the Managing Director

Requirements

• Possess at least a certification in Communications/ Marketing/ Media Studies or equivalent.
• At least 5 years of related working experience in digital media platforms and / digital agencies
• Experience in copywriting, content creation, client servicing, digital analytics, digital ad buys and brand marketing.
• Required skills : managed various social media platforms such as Facebook, Instagram, Twitter
• Ability to multitask and communicate effectively with team members to reliably carry out projects.
• Ability to work well independently and as a team, as well as able to meet tight deadlines.
• Good command of spoken and written English and Bahasa Malaysia.
• Good attitude and ability to work well under stress is a MUST.
• Willing to work on extended hours when necessary.

Perks & Benefits

• Employee equity
• Commission and bonus
• Central location
• Personal leave
• Open culture
• Personal development opportunities

Key Responsibilities:

• Providing general administrative support
• Maintain proper filing, data entry and documentation in a timely manner
• To perform tasks or assignments according to SOP or as directed by the management
• Prepare reports and documentation
• Performing ad-hoc duties

Requirements

• Candidate must possess at least a Primary/Secondary School/SPM O™ Level, Higher Secondary/STPM"A" Level/Pre-U, Professional Certificate, any field.
• Fresh graduates/ entry applicants are encourage to apply.
• Required skills): MS Office and high competency in MS Excel is a must.
• Required language(s): MANDARIN, English.
• At least 1 year(s) of working experience in the related field is required for this position.
• Preferably Junior Executives specializing in Clerical/Administrative Support or equivalent.
• Able to communicate with all levels of people
• Able to start work immediately
• Full-Time position(s) available.

Perks & Benefits

• Employee equity
• Commission and bonus
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

主要責任：

• 客戶參與和需求評估：識別潛在客戶並了解他們的 IT 現代化需求。對現有應用程式進行徹底評估，以確定現代化領域。
• 解決方案提案和客製化解決方案：制定概述現代化策略的綜合提案。客製化解決方案以滿足特定客戶的需求，無論是遺留系統遷移還是雲端採用。
• 技術專長與產品知識：隨時了解最新的 IT 現代化解決方案和趨勢。與技術團隊合作，為客戶提供準確的指導。
• 成本估算與關係建立：為現代化計畫提供詳細的成本估算和投資報酬率預測。培養牢固的客戶關係，成為值得信賴的顧問。
• 競爭分析與談判：監控競爭對手並了解市場產品。談判合約並完成交易以滿足客戶需求。

要求

• 資訊科技或相關領域的文憑。
• 至少 2 年銷售經驗，最好是 ICT 領域的銷售經驗。
• 在 IT 應用現代化和行業最佳實踐方面具有強大的技術敏銳度
• 精通有效的銷售技巧，包括勘探、談判和客戶服務。
• 優秀的口頭和書面溝通能力，能夠清晰地傳達複雜的 IT 概念。
• 強大的解決問題的能力以及對不斷變化的技術和市場趨勢的適應能力。
• 了解客戶的行業和業務目標，以調整現代化解決方案。
• 基本的專案管理技能和有效的時間管理

津貼和福利

• 員工股權
• 醫療保險
• 事假
• 開放文化
• 個人發展機會