Total 10 customer service job vacancies in Transportation / Logistics category in selangor

Job Scoop

1.      Prepare Quotation for ocean freight, sea freight and custom clearance

2.      Check the freight cost

3.      Follow up on booking

4.      Place booking

5.      Prepare S/I, HBL and MBL

6.      Check port system on vessel status

7.      Check port system on container status

8.      Co-respondance with oversea agent on enquiry and booking

9.      Follow up shipment status with customer

Requirement

1.      Good inter-personal skills

2.      Good communication skills

3.      Willing to learn

4.      Polite and hardworking

5.      Able to speak mandarin

6.      Quick learner

Perks & Benefits

• Medical insurance
• EPF
• Sosco

Requirements:

• Bachelor’s Degree in Logistic/Transportation or equivalent.
• At least 5 years of working experience in the related field is required for this position.
• Good interpersonal communication skills, relationship management and collaboration skills
• Deep understanding of the Logistics industry and have resources of logistics service providers. Attention to details with strong initiative.                         
• Preferably Chinese Speaking Candidate.

Responsibilities:

• Able to lead and direct a group of technical expertise on day-to-day operations.
• Critical and creative thinking to solve issues and problems.
• Sound knowledge of Conflict Management.
• Must be able to work under pressure and achieve a high degree of accuracy, while keeping the proper perspective on the big picture.
• Undertaking other special assignments, ad-hoc functions and related duties as and when required by superior.

Perks & Benefits

• Basic + Allowance
• Company trips
• Personal leave
• Personal development opportunities

工作獨家報道

1. 準備海運費、海運費及清關報價

2.查看運費

3. 跟進預訂

4. 預約地點

5. 準備S/I、HBL和MBL

6.檢查港口系統船舶狀態

7. 檢查連接埠系統上的容器狀態

8. 配合海外代理詢價、訂艙

9. 與客戶跟進出貨狀態

要求

1.良好的人際溝通能力

2.良好的溝通能力

3.願意學習

4.有禮貌，吃苦耐勞

5. 能說普通話

6. 快速學習者

津貼和福利

• 醫療保險
• 公積金
• 索斯科

Unlock your potential with us!

As a leading global logistics group based in US with successful experiences over 20 years, we are now expanding rapidly in ASEAN. We are in need of those dynamic and ambitious peers to offer them the chances to collaborate with our professional colleagues worldwide. Joining us, your career will be upscaled with the valuable international perspectives and with the experiences you gain with us.

JOB DESCRIPTION:

· working directly with our data and operation team in USA

· Responsible of business data entry

· Responsible for coordinating local and export operations, including liaising with forwarder agents, shipping liners, haulage, and customs clearance to ensure timely delivery.

· Preparing and managing pre-shipping and post-shipping documents.

· Responsible for all export shipment arrangements and shipping document preparation, such as bills of lading, invoices, shipping labels, LC documents to the bank, certificates of origin, insurance documents, etc.

· Communicating with vendors, suppliers, and carriers to ensure smooth logistics operations.

· Ensuring compliance with all local and international shipping regulations.

· Resolving any shipping or logistics issues as they arise.

· Maintaining accurate records and reports related to shipping and logistics activities.

· Data mining, data analysis and dashboard reporting

· Continuously evaluating and improving shipping and logistics processes.

· Inside Sales Support, approach the customers for new sales inquiry.

· Performing all other duties, activities, and responsibilities assigned by the superior whenever necessary.

REQUIREMENTS:

· Working experience of 3-5 years in logistics industry is preferable

· University degree with a good command of English and communication skills in English (understanding ,speaking and writing),

· Need to be rigorous, well organized and detail-oriented in the work, and able to work under pressure

· Open-minded and a fast learner

· good at mastering skills in computer software system

· Good at team work.

Candidates are required to send resume with full DOB.

Perks & Benefits

• 5 working days (Mon - Fri)
• Growth opportunities
• International MNC, headquartered in NY, USA
• Training Provided
• Promising Career Development
• Commission and bonus
• Central location
• Medical Allowance
• Dental Allowance

與我們一起釋放您的潛能！

作為一家總部位於美國、擁有20多年成功經驗的全球領先物流集團，我們目前正在東協快速擴張。我們需要那些充滿活力和雄心勃勃的同行，為他們提供與我們全球專業同事合作的機會。加入我們，您的職業生涯將因寶貴的國際視野和與我們一起獲得的經驗而得到提升。

職位描述：

· 直接與我們在美國的數據和營運團隊合作

· 負責業務資料輸入

· 負責協調本地和出口業務，包括與貨代代理、班輪、拖運和清關聯絡，以確保及時交貨。

· 準備和管理裝運前和裝運後文件。

· 負責所有出口運送安排和運輸文件準備，如提單、發票、運輸標籤、銀行信用證文件、原產地證明、保險文件等。

· 與供應商、供應商和承運商溝通，確保物流運作順利。

· 確保遵守所有當地和國際運輸法規。

· 解決出現的任何運輸或物流問題。

· 維護與運輸和物流活動相關的準確記錄和報告。

· 資料探勘、資料分析和儀表板報告

· 持續評估和改善運輸和物流流程。

· 內部銷售支持，聯絡客戶進行新的銷售詢問。

· 必要時履行上級指派的所有其他職責、活動和職責。

要求：

· 有3-5年物流業工作經驗者優先

· 大學學歷，具備良好的英語能力和英語溝通能力（聽、說、寫），

· 工作嚴謹，組織嚴密，注重細節，能承受工作壓力

· 思想開放，學習能力強

· 善於掌握電腦軟體系統技能

· 善於團隊合作。

候選人必須發送帶有完整出生日期的簡歷。

津貼和福利

• 5個工作天（週一至週五）
• 成長機會
• 國際跨國公司，總部位於美國紐約
• 提供培訓
• 有前途的職業發展
• 佣金和獎金
• 中心位置
• 醫療津貼
• 牙科津貼

Requirements:

• Bachelor’s Degree in Logistic/Transportation or equivalent.
• At least 5 years of working experience in the related field is required for this position.
• Good interpersonal communication skills, relationship management and collaboration skills
• Deep understanding of the Logistics industry and have resources of logistics service providers. Attention to details with strong initiative.                         
• Preferably Chinese Speaking Candidate.

Responsibilities:

• Able to lead and direct a group of technical expertise on day-to-day operations.
• Critical and creative thinking to solve issues and problems.
• Sound knowledge of Conflict Management.
• Must be able to work under pressure and achieve a high degree of accuracy, while keeping the proper perspective on the big picture.
• Undertaking other special assignments, ad-hoc functions and related duties as and when required by superior.

Perks & Benefits

• Basic + Allowance
• Company trips
• Personal leave
• Personal development opportunities

Requirements:

• Bachelor’s Degree in Logistic/Transportation or equivalent.
• At least 5 years of working experience in the related field is required for this position.
• Good interpersonal communication skills, relationship management and collaboration skills
• Deep understanding of the Logistics industry and have resources of logistics service providers. Attention to details with strong initiative.                         
• Preferably Chinese Speaking Candidate.

Responsibilities:

• Able to lead and direct a group of technical expertise on day-to-day operations.
• Critical and creative thinking to solve issues and problems.
• Sound knowledge of Conflict Management.
• Must be able to work under pressure and achieve a high degree of accuracy, while keeping the proper perspective on the big picture.
• Undertaking other special assignments, ad-hoc functions and related duties as and when required by superior.

Perks & Benefits

• Basic + Allowance
• Company trips
• Personal leave
• Personal development opportunities

要求：

• 物流/運輸學士學位或同等學歷。
• 該職位需要至少5年相關領域的工作經驗。
• 良好的人際溝通能力、關係管理與協作能力
• 對物流業有深入了解，擁有物流服務商資源。注重細節，主動性強。
• 最好會說中文的候選人。

職責：

• 能夠領導和指導一組技術專家進行日常運作。
• 解決問題的批判性和創造性思考。
• 豐富的衝突管理知識。
• 必須能夠在壓力下工作並實現高度的準確性，同時保持正確的大局觀。
• 根據上級要求承擔其他特殊任務、臨時職能和相關職責。

津貼和福利

• 基本+津貼
• 公司旅行
• 事假
• 個人發展機會

• Ensure smooth, accurate and timely freight process flow & data entry into the Company's Operational Performance Standards.
• Track and trace shipments as required.
• Ensure timely movement and delivery of freight to customers. 
• Ensure documents are timely sent to customer or broker for customs purposes.
• Ensure accurate and timely client invoicing.
• Interact with our customers in arranging their shipments, exceeding customer service expectations.
• Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others).
• Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements.
• Ensure all customers' standard operating procedures are followed and updated.
• Meet KPI standards, as per the company procedures.
• Overseas communications, timely responses to emails and requests (internal and external).
• To take up additional tasks as required to meet the Department’s needs.

• Ensure smooth and timely freight process flow.
• Ensure accurate and timely data entry into our operating system.
• Track and trace shipments as required.
• Utilize Process Monitors and Workflows on daily basis.
• Ensure timely movement and delivery of freight to customers.
• Ensure documents are timely sent to customer or broker for customs purposes.
• Ensure accurate and timely client invoicing.
• Interact with our customers in arranging their shipments, exceeding customer service expectations.
• Build and maintain strong relationships with vendors (Ocean carriers, trucking companies, and others).
• Evaluate vendors at defined intervals per company policy, focusing on areas of possible improvement with corrective action plans where needed.
• Work with sales, customer retention and development, and account management to maintain and develop relationships with current customers, and to develop and bring new customers into the department.
• Obtain updated rates and sailing schedules from carriers and co-loaders and send it to regular customers regularly and as needed.
• Respond to requests for proposal, quotation or information timely and with market competitive pricing matching the scope of service required by the customer.
• Perform Rates Analysis for service contracts rates to determine best possible cost and also service levels to the customers.
• Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements.
• Ensure all customers' standard operating procedures are followed and updated.
• Meet KPI standards, as per the company procedures.
• Overseas communications, timely responses to emails and requests (internal and external).
• To take up additional tasks and responsibilities as and when required to meet the Department’s needs.