Coordinate all activities in regards to sea export or import and/or air export or import for assigned customer.
Operation Process
• Open job file.
• Prepare shipping instruction based on customer’s instruction.
• Prepare documentation by entering data into Pegasus system.
• Prepare certificates as per shipper’s request.
• Arrange for fumigation and certificate where applicable.
• Submit pre alert. • Monitor and follow up on documents based on INCOTERM.
• Close job file after vessel/flight depart.
• Check the Ports' system to validate the Port opening and closing time.
• Apply 3rd party code for new COD Customer.
• Arrange Payment Voucher to Carrier/Co-Loader/Supplier/Vendor.
• Update Events in Pegasus.
• Update customers' website/system where applicable.
Communication with customers / vendors / network
• Place Booking & release booking confirmation to shipper (customer).
• Coordinate with port/carrier (liner/co-loader) /vendor/customer on Export arrangement via e-mails and phone.
• Follow up with customer to collect the LCL shipment.
• Coordinate with internal team to collect Empty Container and collection of Laden from customer.
• Follow up any COD payments from the consignee.
• Follow up with Carrier/Co-loader if Cargo damaged upon shipment.
Specific Activities
• Carrying out any other request made by their manager.
QUALIFICATION AND EXPERIENCE
Technical
• Minimum of 3 years in supervisory role in similar role Behavioural
• Excellent communication
• Team player
• Solution finder
• Rigorous
• Excellent inter-personal skills
• Thoroughness
• Organized
• Responsive
Language
• Fluent and technical English + local language
