As an important component of the United States Copyright Office (USCO), which is part of The Library of Congress, The Product Management Division (PMD) is responsible for identifying current and future processes, systems, and infrastructure required by the Copyright Office as it fulfills its mission to promote creativity by administering and sustaining an effective national copyright system. Incorporating such analysis, the Office serves as a conduit and liaison between the Copyright Office and other offices and functional areas both within, as well as external to, The Library of Congress to take identified wants and needs and translate them into workable, cost-efficient solutions.
This position is Deputy Director of the Product Management Division, and reports to the Director of the Product Management Division. The incumbent is responsible for program management; supervisory and/or managerial responsibilities; and administrative management while overseeing the activities of the Data Management manager, the Analysis Section Head, and the Portfolio/Resource Management Team.
Provides administrative and technical supervision relative to the staff supervised. Plans work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work. Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees. Observes workers’ performance; demonstrates and conducts work performance critiques. Establishes guidelines and performance expectations for staff and clearly communicates these through the formal employee performance management system. Provides informal feedback and periodically evaluates employee performance. Resolves informal complaints and grievances. Recommends appointment, promotion, or reassignment and develops work improvement plans, recommending personnel actions as necessary. Provides advice and counsel to workers related to work and administrative matters. Effects minor disciplinary measures, such as warnings and reprimands, recommending other action in more serious cases. Reviews and approves or disapproves leave requests and certifies time and attendance records for staff. Assures that subordinates are trained and fully comply with safety regulations and safeguard sensitive and personally identifiable information (PII) of employees.
Has overall responsibility, as well as delegated authority, for the oversight and administration of broad, emerging, and/or critical agency programs or operations. Serves as the primary expert in and is responsible for developing and overseeing long-range planning affecting the direction and management of programs and operations to efficiently achieve specified goals and objectives. Assesses current and proposed programs and operations and recommends actions to initiate, modify, or discontinue projects as needed.
Serves as an expert advisor on various programs and issues related to the modernization of the Copyright Office. Counsels senior management staff and officials at multiple levels of the Library of Congress; senior staff of the Copyright Office; and others on Copyright Office modernization-related matters. Works closely and provides guidance to subordinate supervisors. In conjunction with the Director, PMD, serves on inter-agency and other special work groups, task forces, or expert panels on special projects or studies critical to the Copyright Office.