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Official account of Jobstore.
We are seeking a Remote Insurance Sales Agent to join our dynamic Insurance Call Center team! Our Insurance Sales Agents are responsible for selling new insurance and membership products to new and existing clients. Properly place new business insurance policies to support Agency objectives, optimize profitability, and maintain long-term relationships with Agency Carriers. We will match your drive to succeed with a comprehensive training program, excellent coaching, internal referrals, and a culture of success!
**Opportunity to work from home but, candidates must live within our territory**
Work Schedule:
Monday - Friday 10:45am - 7pm EST with at least one Saturday or Sunday a month on a rotating schedule. A day would be flexed during the week a Saturday or Sunday is worked.
OR
Monday - Friday 9am - 5:30pm EST with a late Friday and at least one Saturday or Sunday a month on a rotating schedule. A day would be flexed during the week a Saturday or Sunday is worked.
**Regular Work schedule would take place after training is completed (approx. 4 weeks, 9:00am-5:00pm EST).
AAA Total Rewards Package includes:
A competitive base hourly rate starting at $22.00 - $24.00/hr (depending upon experience and licenses held ); plus a monthly/quarterly commissions plan
Paid Time Off (almost 4 weeks the first year)
8 Paid Holidays
401(k) plan with employer match up to 7%
Medical, Dental, Vision and Prescription coverage
FREE AAA membership (inclusive of product & service discounts)
FREE Life Insurance
An outstanding portfolio of carriers and products - we work with multiple carriers to ensure we can offer our customers the best option for them!
A lead generation system that draws from our membership base
Agent Reward Programs – qualifying high producers are eligible to earn paid trips!
An in-house virtual training program - The Insurance Learning Academy
Corporate sponsored marketing initiative
Computer equipment provided by AAA Club Alliance
The Ideal Candidate:
Must have an active P&C license (required)** life license a plus.
Two (2) years of professional sales experience in an insurance environment
Access to a stable, secure, high speed internet connection is required.
Maintain all current licensing, agency and carrier compliance requirements
Confident Sales professionals with experience meeting sales goals or quotas
Strong interpersonal and communication skills
Familiarity with OR the ability to learn multiple software including our Agency Management Systems (Applied/Epic a plus)
Organized and able to manage time wisely
Independent and resourceful
Technology proficient (Microsoft outlook, excel , word)
The primary duties of the Insurance Sales Agents are:
Schedule appointments, identify customer needs and suggest targeted insurance products based on those needs. Explain complex coverage in a clear and concise manner. We offer all personal lines insurance products, as well as life insurance.
Establish strong customer and community relationships to help develop additional leads and referrals
Maintain all current licensing, agency and carrier compliance requirements
Maintain partnerships with insurance company representatives and underwriters, and works as a liaison between the client and the insurer
We Offer our agents:
Products that are underwritten by some of the most reputable and respected insurance providers in the country and are designed to provide the best coverage at the most affordable rates for our AAA Members
An outstanding portfolio of products and services to provide the best opportunities for success
Corporate lead generation system drawing from over 6 million members within our territory
Agent Reward Programs – qualifying high producers are eligible to earn paid trips
Professional Development Programs – A paid two-week New Agent training program with continuous support and knowledge from our seasoned sales management team to help launch their insurance careers with AAA Club Alliance
AAA Club Alliance (ACA) is an equal opportunity employer.
Our investment in Diversity, Equity, and Inclusion:
At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color, gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.
Job Category:
InsuranceOfficial account of Jobstore.
We are seeking a Remote Insurance Sales Agent to join our dynamic Insurance Call Center team! Our Insurance Sales Agents are responsible for selling new insurance and membership products to new and existing clients. Properly place new business insurance policies to support Agency objectives, optimize profitability, and maintain long-term relationships with Agency Carriers. We will match your drive to succeed with a comprehensive training program, excellent coaching, internal referrals, and a culture of success!
**Opportunity to work from home but, candidates must live within our territory**
Work Schedule:
Monday - Friday 10:45am - 7pm EST with at least one Saturday or Sunday a month on a rotating schedule. A day would be flexed during the week a Saturday or Sunday is worked.
OR
Monday - Friday 9am - 5:30pm EST with a late Friday and at least one Saturday or Sunday a month on a rotating schedule. A day would be flexed during the week a Saturday or Sunday is worked.
**Regular Work schedule would take place after training is completed (approx. 4 weeks, 9:00am-5:00pm EST).
AAA Total Rewards Package includes:
A competitive base hourly rate starting at $22.00 - $24.00/hr (depending upon experience and licenses held ); plus a monthly/quarterly commissions plan
Paid Time Off (almost 4 weeks the first year)
8 Paid Holidays
401(k) plan with employer match up to 7%
Medical, Dental, Vision and Prescription coverage
FREE AAA membership (inclusive of product & service discounts)
FREE Life Insurance
An outstanding portfolio of carriers and products - we work with multiple carriers to ensure we can offer our customers the best option for them!
A lead generation system that draws from our membership base
Agent Reward Programs – qualifying high producers are eligible to earn paid trips!
An in-house virtual training program - The Insurance Learning Academy
Corporate sponsored marketing initiative
Computer equipment provided by AAA Club Alliance
The Ideal Candidate:
Must have an active P&C license (required)** life license a plus.
Two (2) years of professional sales experience in an insurance environment
Access to a stable, secure, high speed internet connection is required.
Maintain all current licensing, agency and carrier compliance requirements
Confident Sales professionals with experience meeting sales goals or quotas
Strong interpersonal and communication skills
Familiarity with OR the ability to learn multiple software including our Agency Management Systems (Applied/Epic a plus)
Organized and able to manage time wisely
Independent and resourceful
Technology proficient (Microsoft outlook, excel , word)
The primary duties of the Insurance Sales Agents are:
Schedule appointments, identify customer needs and suggest targeted insurance products based on those needs. Explain complex coverage in a clear and concise manner. We offer all personal lines insurance products, as well as life insurance.
Establish strong customer and community relationships to help develop additional leads and referrals
Maintain all current licensing, agency and carrier compliance requirements
Maintain partnerships with insurance company representatives and underwriters, and works as a liaison between the client and the insurer
We Offer our agents:
Products that are underwritten by some of the most reputable and respected insurance providers in the country and are designed to provide the best coverage at the most affordable rates for our AAA Members
An outstanding portfolio of products and services to provide the best opportunities for success
Corporate lead generation system drawing from over 6 million members within our territory
Agent Reward Programs – qualifying high producers are eligible to earn paid trips
Professional Development Programs – A paid two-week New Agent training program with continuous support and knowledge from our seasoned sales management team to help launch their insurance careers with AAA Club Alliance
AAA Club Alliance (ACA) is an equal opportunity employer.
Our investment in Diversity, Equity, and Inclusion:
At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color, gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.
Job Category:
InsuranceOfficial account of Jobstore.
Your Future Evolves Here
Evolent Health has a bold mission to change the health of the nation by changing the way health care is delivered. Evolenteers make a difference wherever they are, whether it is at a medical center, in the office, or while working from home across 48 states. We empower you to work from where you work best, which makes juggling careers, families, and social lives so much easier. Through our recognition programs, we also highlight employees who live our values, give back to our communities each year, and are champions for bringing their whole selves to work each day. If you’re looking for a place where your work can be personally and professionally rewarding, don’t just join a company with a mission. Join a mission with a company behind it.
Why We’re Worth the Application:
What You’ll Be Doing:
Technical Requirements:
We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.
Evolent Health is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Compensation Range: The minimum salary for this position is $00000, plus benefits. Salaries are determined by the skill set required for the position and commensurate with experience and may vary above and below the stated amounts.Official account of Jobstore.
Major duties include, but are not limited to:
Supervisory:
(1) Initiates performance standards for subordinate staff members, ensuring performance standards are aligned with MbM's mission and goals.
(2) Directs assessments and monitoring activities for MbM Call Center staff. Provides training to new and existing staff to maintain departmental competencies. Assures all mandatory training requirements for subordinate staff are met.
(3) Monitors employee performance and provides feedback throughout the rating period. Performs quality reviews of Call Center customer calls for accuracy, consistency, effectiveness, timeliness, etc. Provides coaching and mentoring,
implementing corrective actions when needed. Holds staff accountable for appropriate levels of performance and conduct.
(4) Conducts performance evaluations and appraisals for subordinate staff, ensuring staff are realistically appraised against defined and communicated performance standards.
(5) Initiates and communicates adverse actions to subordinate staff members.
(6) Initiates performance awards for subordinate staff members.
(7) Assigns tours of duty to subordinate staff, adjusting schedules based on workload. Projects overtime requirements based on workload and staffing.
(8) Approves/denies leave requests from subordinate staff, ensuring coverage during subordinate staff scheduled and unscheduled absences.
(9) Promotes Organizational Health by evaluating and analyzing workflow effectiveness. The incumbent initiates workflow changes in support of engaged, collaborative teams working in an integrated environment providing consistent, high quality prescription services.
(10) Assigns work to subordinate staff.
(11) Supports workforce succession planning by identifying current and future workforce requirements and skills required for jobs in their chain of command. Actively participates in recruiting, interviewing and recommending selection of subordinate staff, taking into consideration the skills and qualifications of all applicants, MbM mission requirements, and EEO and workforce diversity objectives.
(12) Creates an environment of high reliability by providing excellent customer service and supporting a just culture.
(13) Resolves informal complaints and grievances.
Administrative:
(1) Participates in developing policies, procedures, and guidelines some of which may have program-wide impact. Stays abreast of changes in Federal and agency regulations and policies to ensure that processes and procedures are adjusted as needed to comply with those changes.
(2) Participates in the return medication process, coordinating disposal of returned medications according to MbM policy, EPA, RCRA, USP and VA standards.
(3) The incumbent works closely with senior leadership in identifying Call Center goals. The incumbent participates in planning and implementing high priority projects that will have an impact across the MbM program such as: DAPER workflow, inbound electronic prescribing and a shared phone queue utilizing the Cisco Finesse phone system.
(4) The incumbent compiles, evaluates and analyzes data for various projects.
(5) Assures all VHA requirements for pharmacy technician credentialing are met.
(6) Works closely with the Contracting Officer Representative (COR) regarding all contract staff matters.
Technical:
(1) Reads and interprets prescriptions for completeness. Identifies missing pertinent information and corresponds with providers or beneficiaries for clarification.
(2) Screens providers for eligibility utilizing the Office of Inspector General website.
(3) Enters correct drug, strength, dosage form, and quantity into the patient's medication profile for pharmacist verification.
(4) Utilizes pharmacy information systems to identify basic therapeutic problems such as duplicate therapy within the same drug class and alerts the pharmacist to possible need for clinical intervention.
(5) Provides telephonic patient education on Meds by Mail topics such as how to request a prescription refill, medications available through MbM, and relaying judgmental questions to the pharmacist.
(6) Resolves routine administrative questions and problems referring difficult problems to a pharmacist.
(7) Documents all correspondence with providers and patients in patient record system.
(8) Reports medication close calls/errors through appropriate channels.
(9) Collects data for quality improvement purposes.
(10) Participates in total quality improvement activities, service process assessment, action teams and continually seeks to improve services.
(11) Maintains training documentation for MbM functions in VA TMS.
(12) Performs other duties as assigned.
VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEws
Work Schedule: Monday - Friday 7:00 A.M to 5:30 PM. ( 8 Hour Shift between these hours )
Compressed/Flexible: Not Authorized
Telework: Telework Eligible at management discretion
Virtual: This is not a virtual position.
Functional Statement #: 28571A
Official account of Jobstore.
Key Role:
Serve as a trusted advisor to the federal government by providing call listening technology and call routing expertise for a large multi-site and multi-channel contact center. Lead migration of cloud-based call recording and call routing system by developing transition plan, delivering technical expertise, identifying risks, and providing programmatic support throughout the transition to the new call center technology. Leverage technology expertise to make certain of successful transition with minimal disruption to contact center. Support rollout of call listening user training, system configuration and administration, and reporting and dashboarding. Utilize technical knowledge of the systems development life cycle to identify and assess the impact of contact center call recording and call routing platform in the areas of contact center technology, people, and processes. Present findings and recommendations to client, contact center stakeholders, and leadership. Due to the nature of work performed within this facility, U.S. citizenship is required.
Basic Qualifications:
3+ years of experience with leading or supporting the implementation of call recording software, specifically Genesys Cloud CX platform, within a large public or private sector contact center
Experience with deploying, configuring, testing, and administering call recording and call routing technologies
Knowledge of project management methodologies, such as processes, best practices, tools, and templates
Knowledge of Genesys Cloud CX and its integration with other contact center systems, including CRM applications, such as Oracle/Siebel, Pega, or Salesforce, telecom infrastructure, such as Genesys or Avaya, contact center operations, such as work force management, reporting metrics, or quality assurance, and contact center processes, such as call handling or escalations
Ability to collect requirements and data points from multiple stakeholders and develop process maps to document process flows using diagramming applications, such as Visio
Ability to be a self-starter and work effectively independently and in team settings
Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements
Bachelor's degree
Additional Qualifications:
3+ years of experience with IT project management or strategy focused on contact centers in public or private sector
Experience with management consulting
Experience with briefing clients and senior management on strategic initiatives
Experience with managing and working on multiple concurrent tasks, projects, and priorities in a fast-paced, matrix-managed environment to meet aggressive deadlines
Knowledge of current contact center industry trends and current technologies
Ability to pay strict attention to detail
Possession of excellent verbal and written communication and presentation skills, including interacting with clients and other teams and creating whitepapers and decks
Bachelor's degree in an IT-related field preferred
Vetting:
Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $65,300.00 to $149,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees.Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.
EEO Commitment
We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.
Official account of Jobstore.
Your Future Evolves Here
Evolent Health has a bold mission to change the health of the nation by changing the way health care is delivered. Evolenteers make a difference wherever they are, whether it is at a medical center, in the office, or while working from home across 48 states. We empower you to work from where you work best, which makes juggling careers, families, and social lives so much easier. Through our recognition programs, we also highlight employees who live our values, give back to our communities each year, and are champions for bringing their whole selves to work each day. If you’re looking for a place where your work can be personally and professionally rewarding, don’t just join a company with a mission. Join a mission with a company behind it.
Why We’re Worth the Application:
What You’ll Be Doing:
Managing Director, Call Center Operations
Who You’ll Be Working With:
Evolent is looking for a dynamic and strategic Managing Director, Customer Service, to be a key leader on our Customer Service Organization (CSO) team. This person will play a critical role in executing Evolent mission by providing management, direction and oversight of a high-performing team operating a global Call Center for our partners. The Managing Director will report directly to the GM and Head of CSO and work collaboratively in a matrixed organization with key internal and external business partners to enable achievement of service level goals and standards, continually enhance the service strategy in alignment with the changing needs of our business and our customers, implementing upgrades, enhancements and/or process improvements as needed.
What You’ll Be Doing:
This position will successfully manage a large team of CSO staff driving improvements in customer satisfaction, employee development and retention, ensuring performance and service metrics are consistently met, set the tone for culture, performance and reputation, interact with management to establish best operational practices and execute the vision for our call centers while promoting the CSO strategy. In this role they will operate, service, monitor and serve as CSO liaison to other organizational and market directors to resolve barriers and influence results for ensuring successful operation of the CSO.
• The Managing Director provides direct supervision of a CSO leadership team, overseeing Customer Service operations; accountable for call center service, performance and quality, including assurance activities, across the call centers.
• With the GM of CSO and other management, develop, implement and deploy a Customer Service and Experience strategy that is aligned with organizational goals and focused on our customer/client and member experience.
• Direct the call centers in the attainment of key performance indicators and metrics such as abandon rates, avg. speed of answer, service level, talk utilization, avg. work time, etc.
• Track and evaluate call center performance versus service goals/metrics; issue regular reports to the GM, Customer-Service, and senior leadership team of performance versus goals and recommended actions, including designing incentive and recognition programs and activities in partnership with talent management.
• Identify opportunities and provide strategic planning for the call centers to drive administrative efficiencies emphasizing cost-containment, quality, compliance and accuracy; create buy-in among the staff and implement process and system improvements and standards.
• Serve as business partner to assist with implementations of technology infrastructure, including the hardware, software, and telephony required; work to utilize the latest technologies (Chat, Web, Email, Digital, WFM, IVR and CRM) to advocate high value customer interactions to build customer/member engagement.
Preferred Experience We Look For
● 10 years of experience with progressive leadership responsibility, including 5 years of
experience leading a national or global contact center operation
● Proven leader with experience in creating an effective team environment, building strong relationships, and leading and influencing high-performing teams. Preference for experience leading teams of at least 300+ FTE in multiple geographies.
● Successful track record of delivering high quality customer experience through a call
center environment; ability to evaluate the customer experience and identify areas that
can be enhanced through technology, process and workflow changes.
● Proven track record of solving complex, operational problems; ability to make
recommendations for improvements to processes and the operational infrastructure of
systems, as well as background in identifying work that can be offshored and seeing that through all steps to launch successfully and continue as a global model preferred.
● Deep knowledge and experience procuring and implementing core contact center
technologies (contact center infrastructure, cloud-based telephony solutions, workforce
management, and quality management) as well as typical contact center performance
metrics and improvement initiatives
● Experience using data and technology to consistently optimize a workforce and hold the team accountable while scaling a contact center team
● Familiarity with scaling business model and previous success scaling for growth;
experience operating at large scale with ability to increase efficiencies
● Prior P&L accountability is preferred
Technical Requirements:
We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.
Evolent Health is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Compensation Range: The minimum salary for this position is $-, plus benefits. Salaries are determined by the skill set required for the position and commensurate with experience and may vary above and below the stated amounts.Official account of Jobstore.
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Responds to customer inquiries via telephone, email, SMS and Chat to provide problem resolution in accordance with the organization's service standards. Receives and/or places telephone calls which are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Answer customer telephone inquiries, orders, service needs and complaints, respond where applicable or direct to technical/service areas. Maintain detailed and current knowledge of the company's/assigned client's products and services. Analyze customer service needs for communication to service and technical departments, when applicable. Requires ability to navigate a computerized data entry system or other relevant applications.
Minimum Qualifications
Preferred Qualifications
The position listed in this requisition is ineligible for the referral bonus award program.
This position is eligible to be considered for remote hiring
#LI-Remote
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
Official account of Jobstore.
***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***
Duties include but may not be limited to:
Official account of Jobstore.
***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***
Duties include but are not limited to:
Official account of Jobstore.
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Summary:
The Call Center Associate is responsible for handling incoming phone calls, utilizing company policies to solve customer concerns and directing calls to the managerial team when necessary. Call Center Agents are often the first point of contact for customer’s inquiry requiring quick and accurate decisions and a focus on first call resolution.
Essential Duties and Functions: include the following. Other duties may be assigned.
Competencies:
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Required:
Preferred
Physical Requirements Necessary on a Regular Basis:
Repetitive motion. Manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse and telephone 7-8 hours per day.
Speech and hearing sufficient for in-person and telephone communication 7-8 hours per day.
Vision sufficient for use of a computer monitor.
Sedentary position. Ability to sit at a desk 7-8 hours per day.
Worker not substantially exposed to adverse environmental conditions
This job description is not meant to be an all-inclusive statement of the duties of the position listed above. Other appropriate duties may be required from time to time.
I acknowledge that I have reviewed this job description and can perform the essential duties with, or without, reasonable accommodation.
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
Official account of Jobstore.
None
No certification/licensure required.
Possible Remote/Hybrid Option:
Official account of Jobstore.
***The TAOC team doesn't have a job description for this job profile. Please update and approve. Please also leave the below benefits language when you add your job description***
What We’ll Provide:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
Salary/ Wage Range
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
Official account of Jobstore.
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This role is responsible for managing a financial center in collaboration with the FC manager. Together they are accountable for supporting the operational excellence of the FC and ensuring that all aspects run effectively and cohesively. They have oversight of functions such as the smooth and efficient functioning of the teller line, day to day policy and procedure adherence, and improvement of financial center performance.
A Financial Center Assistant Manager (responsibilities):
• Manages client traffic, engaging and appropriately routing clients and fostering client retention
• Manages business results through formalized management routines and coaching
• Creates a world class client experience environment
• Manages market-level initiative prescribed by market leaders
• Drives operational excellence by engaging employees on business strategy
• Manages organizational priorities and effective execution
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
Managerial Responsibilities:
• Diversity & Inclusion: Creates an inclusive team where members are treated fairly and respectfully.
• Manager of Process & Data: Demonstrates and expects process knowledge, data-driven decisions, simplicity and continuous improvement.
• Enterprise Advocate: Delivers clear and concise messages that motivate, convey the “why” and connect contributions to business results.
• Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.
• People Manager & Coach: Knows and develops team members through coaching and feedback.
• Financial Steward: Manages expenses and demonstrates an owner’s mindset.
• Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.
• Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.
You’re a person who (required skills):
• Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
• Collaborates effectively to get things done, building and nurturing strong relationships.
• Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives.
• Is confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed.
• Communicates effectively and confidently, and is comfortable engaging all clients.
• Has the ability to learn and adapt to new information and technology platforms.
• Applies strong critical thinking and problem-solving skills to meet clients’ needs.
• Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Can manage complexity, prioritize tasks, delegate and execute in a fast-paced environment.
• Can interpret performance results, find opportunities to drive success and hold others accountable to results.
• Can be flexible to work weekends and/or extended hours as needed.
You’ll be more prepared if you have (desired skills):
• Experience in financial services and knowledge of financial services industry, products and solutions.
• Experience in mortgage, retail or hospitality.
• Experience working in an environment with individual and team goals where goals were routinely met or exceeded.
• Bilingual skills.
Skills Used in this Role:
• Coaching
• Customer Focus
• Decision Making
• Establishing Trust
• Influencing
• Learning Agility
• Demonstrating Technology
• Overcoming Objections
• Risk Management
• Time Management
• Sales Management
• Consumer Products and Solutions
• Cash Management
• Multitasking
• Active Listening
Shift:
1st shift (United States of America)Hours Per Week:
40Official account of Jobstore.
Qualifications and Requirements:
Physical Demands:
Work Environment:
180 Medical is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Work performed in an office environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Beware of scams online or from individuals claiming to represent Convatec
A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.
If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at careers@Convatec.com.
Equal opportunities
Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.
Notice to Agency and Search Firm Representatives
Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Already a Convatec employee?
If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!
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