Total 10,261 process improvement manager job vacancies in The United States

• Formulate, develop, and implement processes that evaluate, correct, and improve production and administrative operations.
• Plan, develop, and apply process optimization of complex production systems, work processes, organizational patterns, work flows, work station and equipment configurations, human factors, quality, and cost controls.
• Maintain data regarding recommendations for improvements and monitor status to ensure actions are in accordance with implementation strategy and schedule.
• Gather and compile pertinent data and develop plans, surveys, spreadsheets, papers, reports, and briefings for the Director and Command Group.

Starting at $47,381 Per Year (GS 7-11)

The Area Improvement Engineer is a critical role providing experienced engineering resources to help the Richmond Refinery meet it’s target of delivering significant gross margin improvement by 2025 and progressing key MACC projects contributing to lower carbon operations.  As an experienced engineer, this role also provides developmental leadership through mentoring early career engineers and influential leadership through project design support, and turnaround planning and execution.

Regulatory Disclosure for US Positions:

Chevron is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability, medical condition, reproductive health decision-making, military or veteran status, political preference, marital status, citizenship, genetic information or other characteristics protected by applicable law.

We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at emplymnt@chevron.com.

Chevron participates in E-Verify in certain locations as required by law.

• Formulate, develop, and implement processes that evaluate, correct, and improve production and administrative operations.
• Plan, develop, and apply process optimization of complex production systems, work processes, organizational patterns, work flows, work station and equipment configurations, human factors, quality, and cost controls.
• Maintain data regarding recommendations for improvements and monitor status to ensure actions are in accordance with implementation strategy and schedule.
• Gather and compile pertinent data and develop plans, surveys, spreadsheets, papers, reports, and briefings for the Director and Command Group.

Starting at $47,381 Per Year (GS 7-11)

El Camino Health is committed to hiring, retaining and growing the best and brightest professionals who will carry our mission and vision forward.  We are proud of our reputation in the community: One built on compassion, innovation, collaboration and delivering high-quality care.  Come join the team that makes this happen.

Applicants MUST apply for position(s) by submitting a separate application for each individual job posting number they are interested in being considered for.

FTE

1

Scheduled Bi-Weekly Hours

80

Work Shift

Day: 8 hours

Job Description

Key Responsibilities

•  Form, lead, and facilitate cross functional teams through planning, developing, coordinating and implementing improvement efforts, ensuring implementation runs smoothly and that gains are sustained and measured through data analysis and ongoing measurement of actionable performance data.

• Facilitate the diagramming and evaluation of existing processes, including identification of gaps, root cause analysis of issues, and opportunities for improvement.

• Coach and develop leaders and team members to improve the organization’s capability to continuously improve utilizing Lean methodology.

• Support teams in developing metrics that provide data for process measurement, identifying indicators for future improvement opportunities.  Perform cost and benefit analyses.

• Survey and analyze best practices for techniques and processes, recommend and facilitate improvements.

• Deliver presentations and training courses including measurement, analysis, improvement and control.

• Consult with leaders, departments, and committees on the use of re-engineering techniques to improve process performance and quality.

Qualifications

• Bachelor’s degree in a work-related field from an accredited college or university.

• Three (3) years’ experience leading quality and process improvement efforts, preferably in a clinical setting, with demonstrated consultative, communication, coaching, and teaching, facilitation and influencing skills.

• Knowledge of and experience using Lean tools and concepts such as: PDSA, A3 thinking, Daily Problem Solving at front line, Waste, 5S, Standard Work.

• Proven analytical and problem-solving skills. Ability to do data analysis, report writing and update/change/make project plans and strategic plans. 

• Oral and written communication skills including training, coaching, and facilitating.

• Knowledge of inpatient and clinic operations. 

• Just In Time (JIT), process flow techniques, and Six Sigma knowledge.

• Project management experience in process transformation.

• Proficient in Computer Applications, including Microsoft Office, Word, Excel, PowerPoint, Access, Visio and Outlook

License/Certification/Registration Requirements

None

Ages of Patients Served

This position does not generally require contact with patients, but may communicate with patients of all age categories.This is a general description of the nature and level of work performed by people in this classification. It may not include every responsibility, duty and skill required of persons who successfully do this job.

Salary Range:

$50.84 - $76.26 USD Hourly

The Physical Requirements and Working Conditions of this job are available.  El Camino Health will provide reasonable accommodations to qualified individuals with a disability if that will allow them to perform the essential functions of a job unless doing so creates an undue hardship for the hospital, or causes a direct threat to these individuals or others in the workplace which cannot be eliminated by reasonable accommodation.

Sedentary Work - Duties performed mostly while sitting; walking and standing at times. Occasionally lift or carry up to 10 lbs. Uses hands and fingers. - (Physical Requirements-United States of America)

An Equal Opportunity Employer:
El Camino Health seeks and values a diverse workforce. The organization is an equal opportunity employer and makes employment decisions on the basis of qualifications and competencies. El Camino Health prohibits discrimination in employment based on race, ancestry, national origin, color, sex, sexual orientation, gender identity, religion, disability, marital status, age, medical condition or any other status protected by law. In addition to state and federal law, El Camino Health also follows all applicable fair and equitable employment policies from the County of Santa Clara.

• Serves as an Army Certified Master Black Belt (MBB).
• Serves as an advisor on continuous improvement initiatives, specifically Lean Six Sigma.
• Assists management in the selection and application of the appropriate tool(s) to successfully execute continuous improvement initiatives as they apply to all SDDC organizational entities.
• Provides coordination and oversight of the Commands Knowledge Management program, ensuring that supporting contractor or other personnel are meeting program objectives.
• Plans and conducts complicated and comprehensive analytical studies of organizations or significant segments of major management functions in order to improve internal work processes and organizational structures.
• Collects and analyzes pertinent organizational data and develops statistical and narrative data to justify any process changes or recommendations.

Starting at $100,694 Per Year (GS 13)

Job Family:

Business Systems Analysis (Digital)

Travel Required:

Up to 10%

Clearance Required:

Ability to Obtain Public Trust

What You Will Do:
The Process Improvement Manager will play a key role in developing, testing, and documenting business processes on the GrantSolutions Program. As part of the Program Management Office, you will work with stakeholders to identify and prioritize needed changes, create implementation plans and facilitate communications with business and technology groups at an operational and senior management levels.

• Support the development of program-wide process infrastructure, understanding business needs and implementing solutions with process mapping and related process improvement tools
• Identify and collect metrics to measure the quality of program outputs and support trend analysis.
• Provide leadership and mentoring on improvement techniques.
• Track progress of improvement projects and identify issues, risks, and opportunities to GrantSolutions management.

What You Will Need:

• Bachelor’s Degree or the equivalent and 5+ years' experience supporting process improvement and/or project management activities.
• Lead/support improvement projects with measurable/visible results
• Ability to evaluate and prioritize improvement opportunities and develop proposals for improvement projects.
• Ability to analyze data to develop indicators and visualizations that support trend analysis.
• Familiarity with the software development lifecycle and software delivery processes
• Strong communication skills and ability to communicate standards and process requirements effectively to stakeholders at every level of the organization

What Would Be Nice To Have:

• Familiarity with NIST Cybersecurity Framework
• Ability to create and deliver structured, re-usable training on quality topics
• Strong business acumen, including the ability to understand and communicate the role of quality in achieving business goals
• Familiarity with one or more of the following:
• Capability Maturity Model Integration® (CMMI)
• ISO/IEC 20000-1 (IT Service Management)
• Lean
• Six Sigma
• Project Management Body of Knowledge (PMBOK)

The annual salary range for this position is $83,300.00-$125,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Parental Leave

• 401(k) Retirement Plan

• Group Term Life and Travel Assistance

• Voluntary Life and AD&D Insurance

• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts

• Transit and Parking Commuter Benefits

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Care.com annual membership

• Employee Assistance Program

• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)

• Position may be eligible for a discretionary variable incentive bonus

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Position Summary...

What you'll do...

Redesigns initiatives and processes for key business functions to drive business goals, objectives, and programs by analyzing data and evaluating key business components in order to assess current performance baselines; identifying gaps, opportunities, and needed improvements in key business functions; evaluating and updating current practices on a continuous basis; developing improvement solutions; ensuring program processes are simple, executable, and sustainable for future use with manageable rollout plans; consulting with cross-functional teams to get alignment on improvement solutions; and communicating changes and solutions to key stakeholders in order to get buy-in and drive behavior change. Drives process improvement programs by evaluating and determining improvement needs; partnering with cross-functional teams to develop the operational strategy to simplify processes; providing guidance and expertise on company policies, practices, and procedures; ensuring proper controls, tools, and materials are present in order to enhance behavior change; partnering with stakeholders to ensure alignment and support of the processes; monitoring program performance in relation to metrics; identifying post-implementation issues and concerns; and developing and gaining buy-in on changes and resolutions. Drives global projects by identifying areas of opportunity; determining proper procedures and guidelines for advising on, executing, and documenting organizational practices across multiple countries; understanding the global trends that affect the business; demonstrating and communicating working knowledge of industry best practices and Walmart policies and procedures in business area of expertise; anticipating issues of concern; and being proactive in recommending sustainable solutions in area of expertise. Influences strategies, processes, and best practices by conducting modeling and statistical analyses; partnering with cross-functional teams across the business; benchmarking with industry experts through continuous education and use of networks; developing assessments of key opportunities; demonstrating the ability to translate technical solutions into business solutions; supporting the development of long-term plans and project timelines; and communicating with and influencing decision-makers and executives within the organization. Drives solutions for cross-functional team processes to maximize results by evaluating current systems and processes and identifying pain points and gaps; researching and developing solutions to address pain points and gaps; aligning technology solutions across business models, segments, and markets; developing business cases to support recommendations for systems enhancements or adoption of new systems; gaining business partner buy-in and support for recommendations; and developing, testing, and implementing new procedures and systems. Provides overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supporting resource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvement opportunities; promoting a customer environment; and demonstrating adaptability and sponsoring continuous learning. Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new and existing talent. Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices; developing consequences for violations or non-compliance; and supporting the Open Door Policy. Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives; engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives; and supporting associate efforts in these areas. Live our Values Culture Champion • Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance. Servant Leadership • Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent Embrace Change Curiosity & Courage • Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks. Digital Transformation & Change • Drives continuous improvements, supervises the adoption of new technology, and supports digital disruption in line with Walmart’s business model. Deliver for the Customer Customer Focus • Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans and initiatives. Strategic Thinking • Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and implementing strategies. Focus on our Associates Diversity, Equity & Inclusion • Supports strategies and drives initiatives that attract and retain diverse and inclusive talent; builds high-performing teams; embraces diversity in all its forms; and actively supports diversity goal programs. Collaboration & Influence • Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action. Talent Management • Creates a discipline and focus around developing talent, builds the talent pipeline, fosters an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Finance, Human Resources, Engineering, Supply Chain, or related field and 5 years’ experience in consulting, project management, business strategy, or related area OR 7 years’ experience in consulting, project management, business strategy, or related area. 2 years’ experience leading cross functional teams.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Project Management, Strategic Planning

Masters, Masters: Human Resources, Masters: Supply Chain

Lean Six Sigma Champion Certification - Certification, Project Management - Project Management Professional - Certification

Primary Location...

5259 W 500 N, MCCORDSVILLE, IN 46055-5552, United States of America

This opportunity is located within our EnviroLogix business that develops and manufactures testing solutions for detecting GMOs, mycotoxins, plant pathogens, natural toxins and chemical contaminants in multiple agricultural matrices.Click here to learn more.

Job Description

Position:                                 Product and Process Improvement Scientist III

Scientist in this position will be directly involved in and responsible for development, optimization, and validation of rare reagents or assays for detecting and measuring proteins, chemicals, and/or DNA targets.

Responsibilities Include:

• Responsible for identifying areas of improvements to current product and processes
• Design and execute experiments to test proposed improvements
• Analyze data using statistical methods and software to draw meaningful conclusions and make data-driven recommendations
• Provide clear and well-founded recommendations for products and process enhancements including changes in materials, processes, or design
• Responsible for entire New Product Development process for assigned improvements including assay design, feasibility, development, validation, and transfer, including cross-functional communication and data presentation
• Responsible for Product Project Management including writing the project plan, design inputs, risk management documents, development reports, SOPs, etc
• Responsible for ensuring all cross-functional deliverables are completed per project plan and milestones are completed per timeline in collaboration with department manager or supervisor
• Responsible for experimental data review, determining resource, sourcing raw materials, defining necessary experiments, and designing efficient experiments
• Takes ownership over mentoring junior team members including: reviewing of experimental data and providing technical coaching and feedback
• Resolves problems both technical and organizational in order to drive projects to meet deadlines 
• Contribute on a technical level to any project within the department; has or obtains a broad understanding of the products and how they work such that a contribution can be made to manufacturing troubleshooting and support
• Interface with outside customers or contractors in a professional way by demonstrating knowledge of how to work with a customer while protecting proprietary information
• Provide technical and New Product Development guidance to other department members
• Follow established safe work practices by following EnviroLogix safety policies and procedures, and by reporting any unsafe or hazardous condition to their supervisor or the Environmental, Health, and Safety department for corrective action

Skills Required:

• Advanced knowledge of lateral flow materials and processes
• Ability to complete independent research and implement new processes/technology
• Motivated and adaptable team player, idea generator, and problem solver
• Solution oriented with the ability to effectively prioritize and execute tasks in a fast-paced environment
• Strong organization skills with demonstrated attention to detail
• Ability to write clear and concise reports and SOPs
• Quantitative and analytical skills with ability to communicate and present data effectively to manager and cross-functionally
• Ability to manage multiple priorities and projects simultaneously while meeting deadlines
• Strives to achieve all KPI’s (Key Performance Indicators).
• Provides technical insights across teams with a continuous improvement mindset
• Understanding of basic statistical analysis and tools like JMP
• Ability to project manager a technical product
• Knowledge of Microsoft office especially excel
• Positive work ethic, ambitious, and passionate attitude

Requirements:

• Bachelor’s in a related science with a minimum of 10 years of experience, Master’s with a minimum of 5 years of experience or PhD with laboratory experience

Physical Requirements:

• Ability to work in an office and laboratory environment
• Ability to work around chemicals, toxins, pathogens, etc. as required
• Ability to stand for lengthy periods of time

Reports To:      Department Supervisor or Manager

FLSA Status:    Exempt

EnviroLogix is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status.

• Serves as an Army Certified Master Black Belt (MBB).
• Serves as an advisor on continuous improvement initiatives, specifically Lean Six Sigma.
• Assists management in the selection and application of the appropriate tool(s) to successfully execute continuous improvement initiatives as they apply to all SDDC organizational entities.
• Provides coordination and oversight of the Commands Knowledge Management program, ensuring that supporting contractor or other personnel are meeting program objectives.
• Plans and conducts complicated and comprehensive analytical studies of organizations or significant segments of major management functions in order to improve internal work processes and organizational structures.
• Collects and analyzes pertinent organizational data and develops statistical and narrative data to justify any process changes or recommendations.

Starting at $100,694 Per Year (GS 13)

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

The Process Improvement Specialist will be responsible for implementing and managing complex process improvement strategic and/or tactical initiatives in the business units, and/or center of excellence or across departments using improvement process techniques.

What you will do

• Improve the ease, speed and quality of the Re-credentialing process and Business Care organization

• Work with the Quality Management Team to ensure the Quality Framework Assessment is complete and drive improvements to reduce quality defects
• Ensue proper monitoring and metrics are in place
• Support initiatives to drive process improvements to mature regulated processes

What experience you need 

• Bachelors degree

• LEAN certification
• Six Sigma Greenbelt Certification
• 1-3 years experience in a process improvement role
• Change Management Experience
• Project Management

What could set you apart

• Blackbelt or Master Blackbelt certification
• Quality Management System (QMS) experience
• Led cross functional projects
• Process improvements driven though technology and automation

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

 

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Primary Location:

USA-Atlanta-One-Atlantic-Center

Function:

Function - Project, Program and Process Management

Schedule:

Full time

• Serves as the project leader or advisor for LSS and CPI projects within the MTF clinical, functional and business areas, and as a technical expert for comprehensive management studies for all process improvement projects.
• Responsible for implementing quantitative and qualitative methods within the scope of the respective project and appropriate report of results.
• Provides technical direction in areas of process improvement analysis, and the methodology required to develop and substantiate a business case for the selected project, project management, and oversight of the CPI/LSS Program, and facilitation.
• Responsible for analysis, facilitation, reporting, and providing recommendations for process improvements, improving quality, reducing costs, and establishing appropriate process metrics and process controls.
• Serves as a Trainer/Mentor and coordinates subject matter expertise in developing solutions and measuring the implementation of the recommended processes pertinent metric(s) necessary to grow a cadre of Process Improvement Specialists.
• Analyze current LSS training programs to ensure MTF (medical) compliance. Deliver formalized Lean Six Sigma training to educate employees at all levels in Lean Six Sigma.
• Utilizes a wide range of analytical, statistical and mathematical tools, is responsible for defining a quantifiable relationship between the input and output variables. Identifies and recommends which tools, software, and training are required.
• Ensure the proper tools are utilized in defining the key processes (such as Excel, Minitab, Visio and project management software as applicable).

Starting at $112,015 Per Year (GS 13)

• Serves as the project leader or advisor for LSS and CPI projects within the MTF clinical, functional and business areas, and as a technical expert for comprehensive management studies for all process improvement projects.
• Responsible for implementing quantitative and qualitative methods within the scope of the respective project and appropriate report of results.
• Provides technical direction in areas of process improvement analysis, and the methodology required to develop and substantiate a business case for the selected project, project management, and oversight of the CPI/LSS Program, and facilitation.
• Responsible for analysis, facilitation, reporting, and providing recommendations for process improvements, improving quality, reducing costs, and establishing appropriate process metrics and process controls.
• Serves as a Trainer/Mentor and coordinates subject matter expertise in developing solutions and measuring the implementation of the recommended processes pertinent metric(s) necessary to grow a cadre of Process Improvement Specialists.
• Analyze current LSS training programs to ensure MTF (medical) compliance. Deliver formalized Lean Six Sigma training to educate employees at all levels in Lean Six Sigma.
• Utilizes a wide range of analytical, statistical and mathematical tools, is responsible for defining a quantifiable relationship between the input and output variables. Identifies and recommends which tools, software, and training are required.
• Ensure the proper tools are utilized in defining the key processes (such as Excel, Minitab, Visio and project management software as applicable).

Starting at $112,015 Per Year (GS 13)

Job Family:

Business Operations

Travel Required:

Up to 10%

Clearance Required:

None

What You Will Do:

The IDX (Centricity Business) Accounts Receivable Improvement Manager plays a crucial role in optimizing the revenue cycle management process by overseeing various aspects of accounts receivable, including denial management, process improvement, key performance indicator (KPI) enhancement, edit review, staffing quality assurance, and future planning in anticipation of Epic Conversion.  Working under the general direction of the Executive Director, the A/R Improvement Manager will serve as a leader within our Physician A/R management team. This role involves analyzing and enhancing current workflows, implementing effective strategies for denial prevention and resolution, collaborating with cross-functional teams, and driving overall efficiency and effectiveness within the revenue cycle department while monitoring all work activities to ensure compliance with established policies and procedures.  Uses tact and sensitivity when communicating with patients, visitors, co-workers, and other Health System personnel.  The A/R Improvement Manager will possess both technical and business skills to manage the accounts receivables successfully and will perform all job-related duties as assigned.

As the IDX (Centricity Business) Accounts Receivable Improvement Manager, you will have the opportunity to shape the efficiency and financial health of the organization by implementing strategic initiatives that optimize the revenue cycle process, enhance KPIs, and ensure a successful transition to the Epic system. Your role will play a pivotal part in achieving financial stability and operational excellence within the revenue cycle department.

Denial Management and Process Improvement:

• Identify trends and root causes of claim denials and underpayments and develop strategies to minimize these occurrences.

• Collaborate with teams to implement corrective actions, such as improving claim submission accuracy and addressing coding or documentation issues.

• Design and implement denial prevention initiatives to ensure timely and accurate reimbursement.

KPI Improvement and Analysis:

• Analyze and evaluate key performance indicators related to accounts receivable, such as Days in Accounts Receivable, Aging Reports, and Collection Rates.

• Develop and implement strategies to improve KPIs, including reducing outstanding balances and increasing collections.

Edit Review (Claims, TES/CM):

• Lead the review and analysis of claims edits, payment errors, and remittance discrepancies.

• Collaborate with teams to resolve edit-related issues and implement corrective actions to prevent future occurrences.

Staffing Quality Assurance and Productivity Enhancement:

• Evaluate staff performance and productivity, providing regular feedback and coaching to ensure optimal workflow execution.

• Implement quality assurance measures to monitor accuracy, compliance, and efficiency of accounts receivable staff.

Future Management Backfill or Replacement:

• Strategically plan for future staffing needs, especially considering potential staff turnover or new hires.

• Develop succession plans and strategies to ensure a smooth transition during staff changes.

• Establishes and develops collaborative relationships with other leaders in the Revenue Cycle

Epic Conversion Preparation and Involvement:

• Participate in the planning and execution of the transition from IDX to Epic.

• Collaborate with the Epic Conversion team to identify potential challenges, solutions, and opportunities for process enhancement.

Cross-Functional Collaboration:

• Collaborate with billing, coding, clinical, and administrative teams to enhance the overall revenue cycle process.

• Coordinate with Project Management and automation team to ensure technical infrastructure supports effective accounts receivable management.

• Upon identification of issues, research issue to determine whether it is an isolated instance or a trend and follows up the appropriate Revenue Cycle leadership to facilitate communication and resolution of the issues.

Data Analysis and Reporting:

• Utilize data analytics to identify trends and patterns within the accounts receivable process.

• Generate regular reports and presentations to communicate performance metrics and improvement initiatives to stakeholders.

What You Will Need:

• Bachelor’s degree.

• Minimum of 7 years’ experience in healthcare revenue cycle management, preferably with expertise in IDX (Centricity Business).

• Familiarity with Epic systems and previous involvement in conversion projects is a plus.

• Excellent analytical, problem-solving, and communication skills.

• Strong understanding of healthcare billing, coding, and reimbursement practices.

What Would Be Nice To Have:

• Relevant certifications in revenue cycle management, healthcare finance, or project management are advantageous.

• Worked with denial management, process improvement, and enhancing accounts receivable KPIs.

• Experience with staffing management, including performance evaluation and productivity enhancement.

• Leadership capabilities with the ability to drive change and collaborate effectively across departments.

• Ability to initiate and follow through on projects and work independently with minimal supervision required.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Description:

• We put diversity and inclusion into action with our Employee Resource Groups, which unite employees based on common perspectives, identities, demographic factors, or out of a desire to be an ally.

GAF complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR Services at 833-HR-XPERT.

Consideration will be given based on geography, candidate experience, and qualifications.

Annual Salary Range: 115,650-147,775

We believe our employees are our greatest resource. We offer competitive salary, benefits, 401k, and vacation packages for all full time permanent positions. We are proud to be an equal opportunity workplace and GAF, Standard Logistics, SGI, and Siplast are proud to be affirmative action employers. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know. If applying for positions in the U.S., must be eligible to work in the U.S. without need for employer sponsored visa (work permit).

Starting Compensation

Annual Salary: $41,900.00 - $59,699.00 (Amount based on office location, relevant experience, skills, and competencies)

If you are wondering why you should work for us, here is something to help you decide:

• Pay and Bonuses: Earn a competitive salary. All employees are eligible for uncapped commission or annual bonus incentives.

• Career Progression: Grow at MCM with paid training and development programs – including our very own MCM Academy – as well as a promote-from-within philosophy.

• Reward and Recognition: We are committed to honoring great results – ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations.

• Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for.

• Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more.

• Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually.

• Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we’re proud to invest in you.

• New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options.

• Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings.

• Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off.

Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU.  We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.

The Process Manager II is responsible for supporting business process improvement efforts across the organization. This position includes assisting with process analysis, new process design and implementation in addition to project management

Responsibilities
Assist with establishing detailed project plans, monitor project performance, raise issues and concerns, establish performance metrics and tracking mechanisms to monitor improvement impacts. 20%

Provide regular updates on process improvement projects to key project stakeholders across the organization as required. 15%

Serve as a key project team member and support business process improvement projects from conceptualization through implementation by working closely with the project team, business unit leaders and IT (as necessary). 50%

Serve as liaison between business units and IT for business process improvement projects to help establish business requirements and functional specifications. 15%
Education

Required: Bachelor



Language

Required: English



Experience

Required: 3 - 5 years experience in a project or process management role, or equivalent education and experience. Strong proficiency in MS Office. Experience in project or process management.

Preferred: System query skills.

About Us

We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by hiring exceptional people who bring a diversity of ideas, a collaborative spirit, and a passion for attaining breakthrough results.  If you are results-driven, have a passion for helping others, and thrive in an innovative environment, this might be the right place for you!

Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and value diversity at our company. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at Talent@mcmcg.com.