Total 13 customer experience manager job vacancies in Sales / Marketing category in johor

Job Description :

• Responsible for overall Sales & Marketing activities; including conducting technical presentation & bidding for tenders in the Environmental industry.
• Develop and implement business development strategies and marketing of the company's environmental products & services to clients.
• Preparation of costing for tender based on current market prices & conditions and help to secure tenders for the company.
• Provide technical expertise for tenders and sustain a strong relationship with existing clients and tap into existing clients’ opportunities. 
• Achieve marketing and sales operational objectives and execute monthly business plans. 
• Facilitate customer visits and engagement activities. Improve product marketability and profitability by identifying, and capitalizing on market opportunities

Requirements :

• Bachelor’s Degree/ Post Graduate Diploma/ Professional Degree in Chemical Engineering or Mechanical Engineering or Environmental Engineering or Chemistry, or Business Administrative or equivalent
• Preferably with more than 3 years sales-related work in environmental projects or chemical sales (example waste treatment & waste-water treatment, renewable energy, recycling business and etc.)　
• Demonstrated capability to conduct technical sales and marketing to clients and understanding of market trends, regulations, and competitors.
• Strong interpersonal skills, highly motivated and self-driven. Proficient in negotiation, analysis, and problem-solving.
• Strong business mind and financial literacy and willing to travel. 

Required language(s): Bahasa Malaysia, English, Mandarin

Benefits :

• Exposure to overseas projects.
• Excellent opportunity for personal growth and career development. 
• Attractive benefits such as company car with free petrol, medical claim, site allowance and free company phone and phone bill subscription. 

If you meet the qualifications and are looking for a challenging yet rewarding opportunity, we encourage you to apply for this position. Join our team and contribute to our continued success!

Responsibilities:

• Manage a portfolio of accounts to achieve long-term success.
• Develop positive relationships with clients.
• Act as the point of contact and handle customers' individual needs.
• Generate new business using existing and potential customer networks.
• Resolve conflicts and provide solutions to customers in a timely manner.
• Supervise account representatives to ensure sales increase.
• Report on the status of accounts and transactions.
• Set and track sales account targets, aligned with company objectives.
• Monitor sales metrics (e.g. quarterly sales results and annual forecasts).
• Suggest actions to improve sales performance and identify opportunities for growth.

Requirements:

• Proven work experience as a Sales Account Manager or Sales Account Executive.
• Hands on experience in sales and an ability to deliver excellent customer experience.
• Knowledge of CRM software and MS Office (MS Excel in particular).
• Familiarity of sales performance metrics.
• Good communication and negotiation skills.
• An ability to deliver projects and answer inquiries on time.
• Business acumen with a problem-solving attitude.
• Possess at least a Bachelor's Degree in Business Administration, Marketing or relevant field.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)

Responsibilities:

• Manage a portfolio of accounts to achieve long-term success.
• Develop positive relationships with clients.
• Act as the point of contact and handle customers' individual needs.
• Generate new business using existing and potential customer networks.
• Resolve conflicts and provide solutions to customers in a timely manner.
• Supervise account representatives to ensure sales increase.
• Report on the status of accounts and transactions.
• Set and track sales account targets, aligned with company objectives.
• Monitor sales metrics (e.g. quarterly sales results and annual forecasts).
• Suggest actions to improve sales performance and identify opportunities for growth.

Requirements:

• Proven work experience as a Sales Account Manager or Sales Account Executive.
• Hands on experience in sales and an ability to deliver excellent customer experience.
• Knowledge of CRM software and MS Office (MS Excel in particular).
• Familiarity of sales performance metrics.
• Good communication and negotiation skills.
• An ability to deliver projects and answer inquiries on time.
• Business acumen with a problem-solving attitude.
• Possess at least a Bachelor's Degree in Business Administration, Marketing or relevant field.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)

Job Description :

• Responsible for overall Sales & Marketing activities; including conducting technical presentation & bidding for tenders in the Environmental industry.
• Develop and implement business development strategies and marketing of the company's environmental products & services to clients.
• Preparation of costing for tender based on current market prices & conditions and help to secure tenders for the company.
• Provide technical expertise for tenders and sustain a strong relationship with existing clients and tap into existing clients’ opportunities. 
• Achieve marketing and sales operational objectives and execute monthly business plans. 
• Facilitate customer visits and engagement activities. Improve product marketability and profitability by identifying, and capitalizing on market opportunities

Requirements :

• Bachelor’s Degree/ Post Graduate Diploma/ Professional Degree in Chemical Engineering or Mechanical Engineering or Environmental Engineering or Chemistry, or Business Administrative or equivalent
• Preferably with more than 3 years sales-related work in environmental projects or chemical sales (example waste treatment & waste-water treatment, renewable energy, recycling business and etc.)　
• Demonstrated capability to conduct technical sales and marketing to clients and understanding of market trends, regulations, and competitors.
• Strong interpersonal skills, highly motivated and self-driven. Proficient in negotiation, analysis, and problem-solving.
• Strong business mind and financial literacy and willing to travel. 

Required language(s): Bahasa Malaysia, English, Mandarin

Benefits :

• Exposure to overseas projects.
• Excellent opportunity for personal growth and career development. 
• Attractive benefits such as company car with free petrol, medical claim, site allowance and free company phone and phone bill subscription. 

If you meet the qualifications and are looking for a challenging yet rewarding opportunity, we encourage you to apply for this position. Join our team and contribute to our continued success!

Job Description :

• Responsible for overall Sales & Marketing activities; including conducting technical presentation & bidding for tenders in the Environmental industry.
• Develop and implement business development strategies and marketing of the company's environmental products & services to clients.
• Preparation of costing for tender based on current market prices & conditions and help to secure tenders for the company.
• Provide technical expertise for tenders and sustain a strong relationship with existing clients and tap into existing clients’ opportunities. 
• Achieve marketing and sales operational objectives and execute monthly business plans. 
• Facilitate customer visits and engagement activities. Improve product marketability and profitability by identifying, and capitalizing on market opportunities

Requirements :

• Bachelor’s Degree/ Post Graduate Diploma/ Professional Degree in Chemical Engineering or Mechanical Engineering or Environmental Engineering or Chemistry, or Business Administrative or equivalent
• Preferably with more than 3 years sales-related work in environmental projects or chemical sales (example waste treatment & waste-water treatment, renewable energy, recycling business and etc.)　
• Demonstrated capability to conduct technical sales and marketing to clients and understanding of market trends, regulations, and competitors.
• Strong interpersonal skills, highly motivated and self-driven. Proficient in negotiation, analysis, and problem-solving.
• Strong business mind and financial literacy and willing to travel. 

Required language(s): Bahasa Malaysia, English, Mandarin

Benefits :

• Exposure to overseas projects.
• Excellent opportunity for personal growth and career development. 
• Attractive benefits such as company car with free petrol, medical claim, site allowance and free company phone and phone bill subscription. 

If you meet the qualifications and are looking for a challenging yet rewarding opportunity, we encourage you to apply for this position. Join our team and contribute to our continued success!

Responsibilities:

• Receive and maintain bookings from customers (Booking lists).
• Prepare monthly shipping shipment schedule.
• Attend to all inquiries such as rates, and documents on shipment via email/phone call.
• Communicate closely with internal & external parties to ensure efficient daily operations are well coordinated to meet the sales target.
• Follow up call & send a reminder to the customer of dateline shipment.
• Provide service information, day-to-day shipment update to clients. 
• Weekly visits to clients to collect sales orders of import & export shipments.
• Provide appropriate solutions to customer's complaints in the shortest time frame.
• Monitor performance against KPI and take corrective action when necessary. Actively identify and pursue new sales opportunities and maintain current customers.
• Develop and implement marketing strategies to maintain and increase business revenue.

Requirements:

• Possess at least a Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Marketing, Logistic/Transportation or equivalent.
• At least 2 Years of working experience in the related field is required for this position.
• Excellent in effective communication both spoken and written, presentation and analytical skills.
• Required language(s): Bahasa Malaysia, Mandarin, English
• Required Skill(s): Microsoft Office
• Preferably Junior Executive specialized in Shipping/Logistics/Supply Chain/Freight Forwarding or equivalent.

Perks & Benefits

• Allowance (travelling)
• Company trips
• Personal development opportunities

Regional Sales and Marketing Manager

Overview: 

We are seeking a highly motivated and experienced Regional Sales and Marketing Manager, reporting directly to the MD to join our dynamic team based in JB/ Singapore. 

This role requires a blend of sales, business development, marketing skills, and the ability to manage multiple tasks efficiently. The ideal candidate will be responsible for developing and executing strategic sales and marketing initiatives to drive revenue growth. This role requires strong leadership skills, a deep understanding of the environmental industry, and a proven track record of success in sales and marketing.

Job Description:

1) Responsible for overall sales & marketing activities; including conducting technical presentation & bidding for tenders in the Environmental industry.

2) Develop and implement comprehensive sales and marketing plan to the potential clients of the company's environmental products & services.

3) Provide technical expertise for tenders and sustain a strong relationship with existing clients and tap into existing clients’ opportunities. 

4) Identify and pursue new business opportunities through proactive prospecting, networking, and relationship building.

5) Achieve marketing and sales operational objectives and execute monthly business plans. 

6) Facilitate customer visits and engagement activities. Improve product marketability and profitability by identifying and capitalizing on market opportunities.

7) Provide regular reporting and updates to senior management on sales and marketing activities, performance metrics, and strategic initiatives. 

Requirements:

1) Bachelor’s Degree/ Post Graduate Diploma/ Professional Degree in Chemical Engineering or Mechanical Engineering or Environmental Engineering or Chemistry, or Business Administrative or equivalent; MBA preferred.

2) Preferably with more than 5 years sales-related work in environmental related projects or chemical sales (example waste management & waste-water treatment, renewable energy, waste recycling business and etc.)　

3) Demonstrated capability to conduct technical sales and marketing to clients and understanding of market trends, regulations, and competitors.

4) Strong interpersonal skills, highly motivated and self-driven. Proficient in negotiation, analysis, and problem-solving.

5) Strategic thinker with the ability to develop and execute innovative sales and marketing strategies.

6) Strong business mind and financial literacy and willing to travel. 

Required language(s): Bahasa Malaysia, English, Mandarin (optional)

Benefits :

• Exposure to overseas projects.
• Excellent opportunity for personal growth and career development. 
• Attractive benefits such as company car with free petrol, medical claim, site allowance and free company phone and phone bill subscription. 

If you meet the qualifications and are looking for a challenging yet rewarding opportunity, we encourage you to apply for this position. Join our team and contribute to our continued success!

職責：

• 管理帳戶組合以實現長期成功。
• 與客戶建立正向的關係。
• 作為聯絡點並處理客戶的個人化需求。
• 利用現有和潛在的客戶網路創造新業務。
• 化解矛盾，及時為客戶提供解決方案。
• 監督客戶代表以確保銷售成長。
• 報告帳戶和交易的狀態。
• 設定並追蹤與公司目標一致的銷售客戶目標。
• 監控銷售指標（例如季度銷售結果和年度預測）。
• 提出改善銷售業績並發現成長機會的行動建議。

要求：

• 擁有豐富作為銷售客戶經理或銷售客戶主管的工作經驗。
• 擁有豐富的銷售經驗和提供卓越客戶體驗的能力。
• 了解 CRM 軟體和 MS Office（特別是 MS Excel）。
• 熟悉銷售績效指標。
• 良好的溝通和談判能力。
• 能夠按時交付項目並回答詢問。
• 具有解決問題的態度的商業頭腦。
• 至少擁有工商管理、行銷或相關領域的學士學位。

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）

職位說明 ：

• 負責整體銷售和行銷活動；包括在環境產業進行技術演示和招標。
• 制定並實施業務發展策略以及向客戶行銷公司的環保產品和服務。
• 根據當前市場價格和條件準備招標成本，有助於公司獲得投標。
• 為招標提供技術專業知識，與現有客戶保持牢固的關係，並利用現有客戶的機會。
• 實現行銷和銷售營運目標並執行每月業務計劃。
• 促進客戶拜訪和參與活動。透過識別和利用市場機會來提高產品的適銷性和盈利能力

要求 ：

• 化學工程或機械工程或環境工程或化學學士學位/研究生文憑/專業學位，或工商管理或同等學歷
• 具備3年以上環保項目或化學品銷售相關銷售工作經驗者優先（例如廢棄物處理及廢水處理、再生能源、回收業務等）
• 具有向客戶進行技術銷售和行銷的能力，以及對市場趨勢、法規和競爭對手的了解。
• 較強的人際溝通能力，高度積極性和自我驅動力。擅長談判、分析、解決問題。
• 較強的商業頭腦和金融知識，願意出差。

所需語言：馬來語、英語、華語

好處 ：

• 接觸海外計畫。
• 個人成長和職業發展的絕佳機會。
• 有吸引力的福利，例如公司用車和免費汽油、醫療索賠、場地津貼以及免費公司電話和電話帳單訂閱。

如果您符合資格並正在尋找具有挑戰性但回報豐厚的機會，我們鼓勵您申請此職位。加入我們的團隊，為我們的持續成功做出貢獻！

職責：

• 接收並維護客戶的預訂（預訂清單）。
• 準備每月的出貨計劃。
• 透過電子郵件/電話處理所有查詢，例如費率和出貨文件。
• 與內部和外部各方密切溝通，確保有效協調日常營運以實現銷售目標。
• 跟進電話並向客戶發送發貨日期提醒。
• 向客戶提供服務資訊、日常貨運更新。
• 每週拜訪客戶收集進出口貨物的銷售訂單。
• 在最短的時間內針對客戶的投訴提供適當的解決方案。
• 根據 KPI 監控績效並在必要時採取糾正措施。積極識別和尋求新的銷售機會並維護現有客戶。
• 制定並實施行銷策略以維持和增加業務收入。

要求：

• 至少擁有行銷、物流/運輸領域的文憑/高級/高級/研究生文憑、學士學位/研究生文憑/專業學位或同等學歷。
• 該職位需要至少2年相關領域的工作經驗。
• 具有出色的有效口頭和書面溝通、演示和分析能力。
• 所需語言：馬來語、華語、英語
• 所需技能：Microsoft Office
• 最好是專門從事運輸/物流/供應鏈/貨運代理或同等專業的初級管理人員。

津貼和福利

• 津貼（旅行）
• 公司旅行
• 個人發展機會

• Freight forwarding service @ JB
• Up to RM 4000 (depends on experience)
• Mon to Fri 8.30am~6.00pm
• Min Diploma
• Benefits: Medical and dental, group insurance, 13th month salary, performance bonus, annual health check

Job Responsibility:

• Prospect for potential new clients and turn this into increased business
• Cold call as appropriate within your market or geographic area to ensure a robust pipeline ofopportunities
• Establish strong relationship with clients and prospects through regular sales visits
• Submit weekly progress reports and ensure data is accurate

Requirements:

• Qualification: Minimum Diploma
• Minimum 4 years working experience in Freight Forwarding or NVOCC industry
• Knowledge in Microsoft Office
• Able to liaise with Mandarin speaking counterpart

If interested, please send your resume or Whatsapp to 0187633119

Perks & Benefits

• Medical and dental
• Group insurance
• 13th month salary
• Performance bonus
• Annual health check

• JB 貨運代理服務
• 高達 RM 4000（取決於經驗）
• 週一至週五 8.30am~6.00pm
• 最低文憑
• 福利：醫療和牙科、團體保險、13個月薪資、績效獎金、年度健康檢查

工作職責：

• 尋找潛在的新客戶並將其轉化為更多的業務
• 在您的市場或地理區域內酌情進行推銷電話，以確保擁有強大的機會管道
• 透過定期銷售拜訪與客戶和潛在客戶建立牢固的關係
• 提交每週進度報告並確保數據準確

要求：

• 資格：最低文憑
• 至少 4 年貨運代理或 NVOCC 行業工作經驗
• Microsoft Office 知識
• 能與講國語的同行聯絡

如有興趣，請寄履歷或Whatsapp至0187633119

津貼和福利

• 醫療和牙科
• 團體保險
• 第13個月工資
• 績效獎金
• 年度健康檢查

Financial Responsibilities  :

• Menjalankan rencana aktivitas penjualan berdasarkan target mortgage booking volume yang ditetapkan.
• Mempertahanan & menjaga relasi baik dengan Business partners, Networks & Client Base.

Operational Responsibilities :

• Memastikan, mengidentifikasi dan mencegah terjadinya operation loss, potensial fraud di cabang serta memastikan tercapainya hasil penilaian Audit yang memuaskan.
• Menjalankan prosedur sejalan dengan SOP yang berlaku dan memastikan kepatuhan atas standar perusahaan serta peraturan Bank Indonesia dan OJK

Service Responsibilities :

• Memastikan pelaksanaan pelayanan kepada nasabah untuk memastikan kepatuhan terhadap standar perusahaan dalam meningkatkan kualitas kepuasan nasabah.
• Menjalankan sales service sehingga pelayanan yang diberikan kepada nasabah sesuai dengan standard layanan CIMB Niaga.
• Memastikan seluruh keluhan/complaint nasabah terselesaikan dengan baik, serta memastikan penyelesaiannya dilakukan tepat waktu dan memenuhi kebutuhan nasabah dengan tetap memperhatikan ketentuan yang berlaku di CIMB Niaga.