Total 4 Contract finance banking job vacancies in The United States of America

Job Details:

• 2- 3 years of overall working experience related to budgeting, controlling, finance or accounting/Strong business applications skills, e.g. Microsoft Excel, Word and Powerpoint/ Experience in Telecommunication industry and audit is added advantage. 
• Review any purchase or payment requests and ensure they are as per approved limit of authority, supported by approved business case (where applicable) and Standard Accounting Procedure.
• Verify all the supporting document, data and information provided to the share service to ensure the accuracy of data posted to GL and the completeness of documentation for audit purposes.
• Provide support for payables, tax and treasury cycles.
• Monitor day to day budget and non-budget spending activities and highlight any issues to the divisional budget controllers when necessary as to ensure the expenditure is within the approved budget and in line with business plan.
• Provide budgetary support such as budget allocation, budget utilization and budget balance to the divisional budget controllers.
• Analyze monthly actual operation expenses and other discretionary expenses against budget and highlight any irregular trend (if any) to the team.
• Prepare monthly analysis report and highlight any irregular trend to the team.
• Prepare monthly report spending against budget and highlight major points on variances and movement to give awareness to budget owner on their spending so that they can improve their budget control and planning.
• Deal with external parties such as tax agents, external auditors, consultants and bankers.
• Involved in transformation and process improvement exercise.
• To work closely with Finance Manager to prepare reporting and performance deliverables.
• Any other relevant tasks as allocated.
• Support divisional budget controllers in their day-to-day accounting related operations and ensure conformance with procedures and limit of authority. Analyze budgeting and accounting reports and highlight to divisional budget controllers for any discrepancies or matters requiring attention.

***preferred female candidates

Perks & Benefits

• Casual dress code
• Annual leave
• Medical leave
• Hospitalization leave

職位詳情：

• 2-3 年與預算、控制、財務或會計相關的整體工作經驗/強大的業務應用技能，例如 Microsoft Excel、Word 和 Powerpoint/電信行業和審計經驗是額外優勢。
• 審查任何購買或付款請求，並確保它們符合核准的權限，並得到核准的商業案例（如適用）和標準會計程序的支援。
• 驗證提供給共享服務的所有支援文件、數據和信息，以確保發佈到 GL 的數據的準確性以及用於審計目的的文件的完整性。
• 為應付帳款、稅務和財務週期提供支援。
• 監控日常預算和非預算支出活動，並在必要時向部門預算控制員強調任何問題，以確保支出在批准的預算範圍內並符合業務計劃。
• 提供部門預算控制人員預算分配、預算使用、預算結餘等預算支援。
• 根據預算分析每月的實際營運費用和其他可自由支配的費用，並向團隊強調任何不規則的趨勢（如果有）。
• 準備月度分析報告並向團隊強調任何不正常的趨勢。
• 根據預算準備支出每月報告，並突出顯示差異和變動的要點，讓預算所有者了解其支出，以便他們能夠改善預算控制和規劃。
• 與稅務代理人、外部審計師、顧問和銀行家等外部各方打交道。
• 參與轉型和流程改善練習。
• 與財務經理密切合作，準備報告和績效交付成果。
• 任何其他分配的相關任務。
• 支援部門預算控制器的日常會計相關操作，並確保遵守程序和權限。分析預算和會計報告，並向部門預算控制器強調任何差異或需要注意的事項。

津貼和福利

• 休閒著裝要求
• 年假
• 病假
• 住院假

Job Summary:

A highly motivated and customer-focused individual which responsible for answering incoming calls, responding to live chat inquiries and emails from customers, addressing their inquiries related to digital banking products and services, and providing excellent customer service.

Job Description:

1. Answering incoming calls, responding to live chat inquiries, and emails from customers related to digital banking products and services professionally and courteously.
2. Providing accurate information and resolving customer issues related to digital banking products and services.
3. Maintaining a high level of product knowledge to effectively support customer need
4. Ensuring timely and accurate documentation of all customer interactions in the company's CRM system.
5. To meet the Key Performance Indicator (KPI) monthly.
6. Collaborating with cross-functional teams to improve processes and customer experience.
7. Demonstrating empathy and understanding when dealing with customers.
8. Assisting customers with online banking, mobile banking, and other digital banking related inquiries.
9. Respond to customer inquiries via email in a timely and professional manner.

Job Requirement:

1. Possess a Diploma or Degree in related fields.
2. Have a minimum of 1 year of experience in the Financial Services industry (e.g., Banking or Insurance).
3. Excellent verbal and written communication skills in English is mandatory.
4. The ability to speak in Mandarin will be an added advantage.
5. Strong interpersonal skills and the ability to build rapport with customers.
6. Ability to work in a fast-paced environment and handle high call volumes, live chat inquiries, and emails.
7. Proficient in Microsoft Office and experience working with CRM systems.
8. Familiarity with digital banking products and services.
9. Ability to work flexible hours, including weekends (24/7)

Job Requirement:

• Candidate should possess a Bachelor Degree, Diploma / Advanced Diploma or equivalent in All Business Field
• Preferably at least 3 years of related working experience.
• Preferably Non-Executive specializing in Customer Service or equivalent.
• Required spoken language(s): English,Malay,Mandarin.
• Required written language(s): .
• 2 undefined positions available