Total 7 Full-time sales advisor job vacancies in Customer Service category in petaling jaya

Responsibilities:

• Greeting customers when they walk through the door
• Building rapport through conversation and honest recommendations
• Ringing up sales and arranging for delivery or pick-up of the customer’s order if needed
• Inviting customers to search the company’s website for more infos, deals, etc
• Informing customers of any extra charges if necessary
• Inviting the customer to join our loyalty program
• Maintaining a high standard of service all the time in store
• Assisting in maintaining the back stock room and setting up merchandise displays on the sales floor
• Collaborating with fellow team members to keep the sales floor area clean and organized at all times
• Be able to communicate clearly about products and services.
• Be willing to learn new things quickly.
• Solve problems quickly and effectively.

Requirements:

• At least 1 year(s) of working experience in retail business.
• Deep understanding on how a retail floor operation works.
• Passion for retailing, branding, fashion and outdoor activities.
• Able to work independently.
• Target and customer-service oriented and has a passion for learning about products knowledge.
• Good teamwork spirit, friendly, hardworking and outgoing personality.
• Detail oriented and punctual with time.
• Love outdoor picnic, camping, hiking and trekking, anything under the sun.
• Skills in digital design and creative media is a bonus.
• Ability to speak in mandarin is a bonus

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Responsibilities:

• Greeting customers when they walk through the door
• Building rapport through conversation and honest recommendations
• Ringing up sales and arranging for delivery or pick-up of the customer’s order if needed
• Inviting customers to search the company’s website for more infos, deals, etc
• Informing customers of any extra charges if necessary
• Inviting the customer to join our loyalty program
• Maintaining a high standard of service all the time in store
• Assisting in maintaining the back stock room and setting up merchandise displays on the sales floor
• Collaborating with fellow team members to keep the sales floor area clean and organized at all times
• Be able to communicate clearly about products and services.
• Be willing to learn new things quickly.
• Solve problems quickly and effectively.

Requirements:

• At least 1 year(s) of working experience in retail business.
• Deep understanding on how a retail floor operation works.
• Passion for retailing, branding, fashion and outdoor activities.
• Able to work independently.
• Target and customer-service oriented and has a passion for learning about products knowledge.
• Good teamwork spirit, friendly, hardworking and outgoing personality.
• Detail oriented and punctual with time.
• Love outdoor picnic, camping, hiking and trekking, anything under the sun.
• Skills in digital design and creative media is a bonus.
• Ability to speak in mandarin is a bonus

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Responsibilities:

• Greeting customers when they walk through the door
• Building rapport through conversation and honest recommendations
• Ringing up sales and arranging for delivery or pick-up of the customer’s order if needed
• Inviting customers to search the company’s website for more infos, deals, etc
• Informing customers of any extra charges if necessary
• Inviting the customer to join our loyalty program
• Maintaining a high standard of service all the time in store
• Assisting in maintaining the back stock room and setting up merchandise displays on the sales floor
• Collaborating with fellow team members to keep the sales floor area clean and organized at all times
• Be able to communicate clearly about products and services.
• Be willing to learn new things quickly.
• Solve problems quickly and effectively.

Requirements:

• At least 1 year(s) of working experience in retail business.
• Deep understanding on how a retail floor operation works.
• Passion for retailing, branding, fashion and outdoor activities.
• Able to work independently.
• Target and customer-service oriented and has a passion for learning about products knowledge.
• Good teamwork spirit, friendly, hardworking and outgoing personality.
• Detail oriented and punctual with time.
• Love outdoor picnic, camping, hiking and trekking, anything under the sun.
• Skills in digital design and creative media is a bonus.
• Ability to speak in mandarin is a bonus

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

職責：

• 當顧客進門時向他們打招呼
• 透過對話和誠實的建議建立融洽的關係
• 如有需要，聯絡銷售人員並安排送貨或提貨
• 邀請客戶搜尋公司網站以獲取更多資訊、優惠等
• 如有必要，通知客戶任何額外費用
• 邀請客戶加入我們的忠誠度計劃
• 店內始終保持高水準的服務
• 協助維護後台庫存並在銷售樓層設置商品展示
• 與團隊成員合作，始終保持銷售區域乾淨整潔
• 能夠清楚地傳達有關產品和服務的訊息。
• 願意快速學習新事物。
• 快速有效地解決問題。

要求：

• 至少 1 年零售業務工作經驗。
• 深入了解零售店營運的運作方式。
• 對零售、品牌、時尚和戶外活動充滿熱情。
• 能夠獨立工作。
• 以目標和客戶服務為導向，熱衷於學習產品知識。
• 良好的團隊合作精神，個性友善、勤奮、外向。
• 注重細節並準時。
• 喜歡戶外野餐、露營、遠足和徒步旅行，以及陽光下的一切。
• 數位設計和創意媒體技能是一個額外的好處。
• 能說國語是加分項

津貼和福利

• 佣金和獎金
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光
• 公司旅行
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

Responsibilities

• Assist in daily department activities including following up with orders, coordinating with the production personnel on production scheduling, and delivery date arrangement, and communicating with customers frequently.
• Handle the processing of all orders with accuracy and timeliness.
• Follow up closely with urgent orders, cancelled orders, and hold orders, and report customer feedback to management.
• Co-ordinate with warehouse & store , production for daily delivery arrangement.
• Processed daily Purchase order, samples order, Sales agreement order use SQL system
• Processes order local & overseas and together process until shipment complete.
• Processed stock transfer from Warehouse to customer or customer to customer
• Create Credit note for goods return from customer either good stock or bad stock.
• Create Credit note and debit note for any invoice adjustment, etc.:- wrong item billed or wrong price billed.
• Handle daily PO with no stock item, send indent to Purchasing department for their next process. Focus on chasing stock from Purchasing department for goods delivery to customer
• Handle daily order from shopee and lazada. Help to answer enquiries and solve customer problem from E commerce platform.
• Update to Credit department for every order with credit limit
• Email to RFM department to get quotation on every PO.
• Maintain daily printing all Purchase order from Email or Sparks system.
• Generate every order Picking list and email to warehouse for their stock picking.
• Update daily logistic logbook and Book transporter for every delivery.
• Undertake all filling as required
• Solve customers, salesman & transporter complaints and any problem incurred.
• Assist on the administrative tasks in the office 
• Maintain the office administration filling & stationery request from staffs
• Assist on staff attendance records
• Report to Senior Operation Manager

Requirement

• Candidate must at least with SPM qualifications or above in any fields. 
• Preferred candidates with experience, though fresh graduates with admin internship experience are encouraged to apply.
• Proficient in computer skills.
• Must be able to communicate in English, Bahasa, and Mandarin (as business required); strong written communication skills are an advantage.

Perks & Benefits

• Nearby public transport
• Central location
• Medical insurance
• Open culture
• Personal development opportunities

職責

• 協助部門日常活動，包括跟進訂單、與生產人員協調生產排程、交貨期安排、經常與客戶溝通等。
• 準確、及時地處理所有訂單。
• 密切跟進緊急訂單、取消訂單和保留訂單，並向管理層報告客戶回饋。
• 配合倉庫、店面生產，安排日常出貨。
• 使用SQL系統處理日常採購訂單、樣品訂單、銷售協議訂單
• 處理本地和海外訂單並一起處理直至發貨完成。
• 已處理的庫存從倉庫轉移到客戶或客戶到客戶
• 為客戶退貨（好庫存或壞庫存）建立貸方票據。
• 為任何發票調整等建立貸項通知單和借項通知單：- 開立錯誤的項目或開立錯誤的價格。
• 處理沒有庫存的日常採購訂單，將縮排發送給採購部門進行下一個流程。專注於從採購部門追逐庫存以將貨物交付給客戶
• 處理來自shopee和lazada的每日訂單。協助解答電子商務平台的詢問並解決客戶問題。
• 更新信用部門的每個訂單的信用額度
• 發送電子郵件至 RFM 部門以取得每個 PO 的報價。
• 維護日常列印來自電子郵件或 Sparks 系統的所有採購訂單。
• 產生每個訂單的揀貨清單並透過電子郵件發送到倉庫進行揀貨。
• 每次交付時更新每日物流日誌和書籍運輸員。
• 按要求進行所有填充
• 解決客戶、銷售員和運輸商的投訴以及出現的任何問題。
• 協助辦公室的行政工作
• 維護員工的辦公室行政填寫和文具要求
• 協助員工考勤記錄
• 向高階營運經理匯報

要求

• 候選人必須至少在任何領域擁有SPM資格或以上資格。
• 優先考慮有經驗的候選人，但鼓勵有管理實習經驗的應屆畢業生申請。
• 精通計算機技能。
• 必須能夠以英語、印尼語和普通話進行溝通（根據業務需求）；較強的書面溝通能力是優勢。

津貼和福利

• 附近的公共交通
• 中心位置
• 醫療保險
• 開放文化
• 個人發展機會

Client Acquisition

• Identify potential clients through various channels, including referrals, community outreach, and marketing leads.
• Conduct consultations to assess client needs and recommend appropriate services.
• Develop and maintain a sales pipeline, ensuring timely follow-up and lead conversion.
• Achieve and exceed monthly and quarterly sales targets.

Sales Strategy

• Develop and implement effective sales strategies to reach target markets and demographics.
• Collaborate with the marketing team to align sales efforts with promotional campaigns.
• Utilise CRM software to track sales activities, manage client relationships, and generate reports.

Relationship Building

• Build and maintain strong relationships with clients, ensuring their needs are met and expectations are exceeded.
• Act as the primary point of contact for new clients during the sales process.
• Attend community events, seminars, and workshops to promote our services and network with potential clients.

Market Research

• Stay informed about industry trends, competitor activities, and market conditions.
• Provide feedback to the management team on market insights, client needs, and potential growth opportunities.

Client Onboarding

• Work closely with the Client Success Manager to ensure a smooth transition from sales to service delivery.
• Assist in onboarding, providing necessary documentation and information to new clients.